Aten CE770 User Manual

USB KVM Extender

CE770

User Manual

www.aten.com

CE770 User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

KCC Statement

유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 ) 이 기기는 업무용 (A 급 )전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며 ,가정 외의 지역에서 사용하는 것을 목적으로 합니다 .

RoHS

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com

North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

CE770 User Manual

International

China

Japan

Korea

North America

886-2-8692-6959

86-400-810-0-810

81-3-5615-5811

82-2-467-6789

1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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CE770 User Manual

Manual Part No. PAPE-0309-AT3G

Manual Date: 2019-01-07

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The CE770 package consists of:

 1 CE770L USB KVM Extender (Local Unit)

 1 CE770RQ USB KVM Extender (Remote Unit)

 1 USB KVM Cable (1.8 m)

 2 Power Adapters

 2 Mounting Kits

 1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CE770 since this manual was printed.

Please visit our website to download the most up-to-date version of the manual.

CE770 User Manual

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CE770L (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

CE770RQ (Remote Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CE770L / CE770RQ Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

CE770L / CE770RQ Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . .14

CE770L Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. Operation

Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Deskew and Picture Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

CE770RQ (Remote Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

CE770 User Manual

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

CE770 User Manual

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CE770 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation, explains the fundamental concepts involved in operating the CE770.

Chapter 4, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

An Appendix, provides specifications and other technical information regarding the CE770.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

→ Run means to

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CE770 User Manual

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

viii

Chapter 1

Introduction

Overview

The CE770 is a USB (Universal Serial Bus) based KVM Extender with Deskew function. The automatic signal compensation and RS-232 serial functionality allow access to a computer system from a remote USB console (USB keyboard, monitor, and USB mouse).

Because it allows access to a computer system from a remote console, the CE770 is perfect for use in any type of installation where you need to place the console where it is conveniently accessible, but you want the system equipment to reside in a safe location – away from the dust and dirt of the factory floor, or the harsh environmental influence of a construction site, for example. This allows users to deploy system equipment over large distances.

The CE770’s automatic delay line synchronizing function (ATEN patent) corrects RGB color phase and timing errors that occur over long distance transmissions. It also enables you to manually tune the R/G/B signal settings, store the settings and retrieve them later using the memory button.

The CE770 is also useful for control and security purposes, where you can have the system unit in a secure area at the same time that you put the console in the most convenient location for user access. This is ideal for managing highly confidential data systems.

The CE770 improves on previous designs by: 1) RGB delay tuner – the CE770 supports RGB delay tuner to automatically or manually synchronize the RGB signals; 2) the addition of an RS-232 port, on both the Local and Remote Units – the RS-232 port on the Local Unit allows you to connect to a serial terminal for configuration, while the RS-232 port on the Remote Unit allows you to connect serial devices such as touchscreens and barcode scanners; 3) the addition of a dedicated KVM port section on the Local Unit so you can simply and easily include a KVM switch in your installation; 4) using inexpensive Cat 5e cable instead of bulkier, more expensive, standard cables, for a much neater, more convenient, more reliable data transfer connection; 5) its ability to sense the distance to the system and automatically adjust the gain accordingly; and

6) featuring a custom ASIC to ensure the utmost in reliability and compatibility.

CE770 User Manual

Further CE770 key features are built-in 8KV/15KV ESD protection and 2KV surge protection, and color adjust picture compensation pushbuttons on the Remote Unit to adjust the picture on the remote console.

Setup is as easy as can be – simply connect the computer system box and local console to the Local CE770L Unit; run the Cat 5e cable to the Remote CE770RQ Unit (up to 300 meters away); and plug the remote console into the Remote Module.

Chapter 1. Introduction

Features

 Local and Remote Units connect at distances up to 300 m using Cat 5e

cable

 Deskew Function – automatically synchronizes the time delay of RGB

signals to compensate for distance

 Dual console operation – control your system from both the local and

remote USB keyboard, monitor, and mouse consoles

 Built-in ASIC for greater reliability and compatibility

 Auto Signal Compensation (ASC)

 RS-232 serial ports – allow you to connect to a serial terminal, or serial

devices such as touchscreens and barcode scanners

 Sun/Mac keyboard support and emulation

 Audio Enabled – supports stereo speakers and microphone

 USB overcurrent detection and prevention

 Pushbutton operating mode selection (Local Unit only) – select between

Local and Auto operating modes, with the press of a single button

 Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage

15KV) and 2KV surge protection

 High resolution video – up to 1920 x 1200@60Hz (150 m); 1280 x

1024@60Hz (300 m)

 Superior Audio – no loss in audio quality at 300 m

 Supports Wide Screen formats

 Supports VGA, SVGA, SXGA (1280 x 1024), UXGA (1600 x 1200),

WUXGA (1920 x 1200) and multisync monitors; local monitor supports

DDC; DDC2; DDC2B

 Hot pluggable

 Rack mountable

 Easy to install – no software required – connecting cables to the devices is

all it takes

 Supports Wide Screen formats **

* 1. PC keyboard combinations emulate Sun/Mac keyboard

2. Sun/Mac keyboards only work with their own computers

** The EDID data for a wide-screen is sent from the local video output port. For wide-screen modes and displays connect the monitor to the local video output port or use an ATEN EDID emulator.

CE770 User Manual

Requirements

Consoles

 A VGA, SVGA, SXGA, UXGA, WUXGA, or multisync monitor capable

of the highest resolution that you will be using on any computer in the installation

Note: If you connect a DDC type monitor to the Local Unit, the monitor

that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide

 A USB keyboard

Note: You can use different brands and models of USB keyboard on the

Local and Remote Units, but support for multi-function keyboards is limited to the standard 104 keys.

 A USB mouse

Note: You can use different brands and models of mouse on the Local and

Remote Units, but only the left and right mouse buttons and scroll wheel features are supported. Other mouse features are not supported.

 Stereo microphone and stereo speakers (optional)

Computers

The following equipment must be installed on each computer that is to be connected to the system:

 A VGA, SVGA, SXGA, UXGA, WUXGA, or multisync card.

 USB host controller and Type A USB port.

Cables

 For optimal signal integrity, and to simplify the layout, we strongly

recommend that you use the high quality custom USB KVM Cable that is provided with this package.

 Cat 5e cable is the minimum required to connect the Local and Remote

CE770 Units. Cable of a lower standard will result in degrading of the video signal. For best performance, we strongly recommend Cat 5e cable.

Operating Systems

Supported operating systems are shown in the table, below:

OS Ver sio n

Windows 2000, XP, Vista

Linux RedHat 7.1 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX FreeBSD 4.2 and higher

Novell Netware 6.0 and higher

Chapter 1. Introduction

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