ATEN CE690, CE680 User Manual

DVI Optical KVM Extender

CE680 / CE690

User Manual

www.aten.com

CE680 / CE690 User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is li kely to cause h armful inte rference in whi ch case t he user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning:

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

CE680 / CE690 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CE680 / CE690 User Manual

Manual Date: 2014-10-06

ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The CE680 / CE690 package consists of:

 1 CE680L or CE690L DVI Optical KVM Extender (Local Unit)  1 CE680R or CE690R DVI Optical KVM Extender (Remote Unit)  1 Custom KVM Cable Set (1.8m)  1USB Cable (1.8m)  2 Power Adapters  1 Mounting Kit  1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CE680 / CE690 since this manual was

published. Please visit our website to download the most up-to-date version of the manual.

CE680 / CE690 User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CE680L / CE690L (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . .5

CE680R / CE690R (Remote Unit) Front View. . . . . . . . . . . . . . . . . . . .6

CE680 / CE690 (Local / Remote Unit) Rear View. . . . . . . . . . . . . . . . .7

2. Hardware Setup

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

KVM Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

RS-232 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Touchscreen Panel Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installation Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

3. Operation

Manual Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Wake Up PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Hotkey Setting Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

When Hotkey Mode is active: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Alternate HSM Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

CE680 / CE690 User Manual

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

5. The Firmware Upgrade Utility

Upgrade Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Single Unit Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Local and Remote Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

CE680 / CE690 User Manual

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CE680 / CE690 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation, explains the fundamental concepts involved in operating the CE680 / CE690

Chapter 5, The Firmware Upgrade Utility, explains how to use thi s utility to upgrade the CE680 / CE690's firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CE680 / CE690.

vii

CE680 / CE690 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps. → Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

→ Run means to

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com North America http://www.aten-usa.com

viii

Chapter 1

Introduction

Overview

The CE680 / CE690 is a DVI Optical KVM Extender that overcomes the length restriction of standard DVI cables by using optical fiber to send high definition audio, video and control signals over long distance. It accepts audio-video stream from a local source and serializes the data to pass over a single 3.125 Gbps optical link (for resolutions up to 1920x1200 @60Hz, 24-bits).

It can also extend the keyboard/mouse remote control signals, as well as transfer RS-232 signals (up to 115kbps) in both directions, allowing you to connect serial devices, such as barcode scanners. A USB port on the local and remote unit rear panels lets you connect a USB touchscreen panel device, which can access a computer connected at the local site. In addition, the CE680 / CE690’s touchscreen support lets you take advantage of multi-point devices, such as 10-point multi-touch displays, which can be useful when dealing with highly interactive applications.

The CE680 / CE690 allows access to a computer system from both local and remote consoles (USB keyboard, monitor, and mouse). Because it allows access to a computer system from either the local or remote console, it is perfect for use in any type of installation where you need to place the console where it is conveniently accessible, but you want the system equipment to reside in a safe location – away from the dust and dirt of the factory floor, or the harsh environmental influence of a construction site, for example.

Furthermore, the CE680 / CE690 takes advantage of fiber optic cable technology for connecting the local and remote units, providing easy and quick installation and long-range extension of DVI signals. It also has a built-in 8KV/ 15KV ESD protection feature.

Setup is as easy as can be – simply connect the computer system box; run the fiber optic cable up to 600 m / 20 km to the Remote Unit; and plug the remote console into the Remote Unit.

CE680 / CE690 User Manual

Features

 Allows access to a computer or KVM installation from the local/remote

console

 Supports DVI-D interface and allows transmission of DVI single-link

signals

 Superior video quality of up to 1920 x 1200 @ 60 Hz (24-bits) – get an

excellent, crisp image on your screen over long distance transmissions (up to 600 m for CE680; up to 20 km for CE690)

 Dual console operation – control your system from both the local and

remote USB keyboard, monitor, and mouse consoles

 Pushbutton operating mode selection – select whether to cont rol your

computer or KVM from the local console, with the press of a single button

 Touchscreen support – connect a generic touchscreen, including devices

up to 10-point multi-touch, to accommodate highly interactive applications (no extra drivers needed)

 Easy to install – no software required – connecting cables to the devices is

all it takes

 Uses one fiber optic cable to connect the local and remote units  Uses compact, small form-factor hot-pluggable fiber optic modules  HDCP compatible  Supports standard resolutions from 640 x 480 to 1920 x 1200 @ 60Hz  Supports popular wide screen formats  Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage

15KV)

 RS-232 serial port – connect to a serial terminal, or serial devices such as

barcode scanners (Baud Rate 115200 bps)

 PC Wakeup support – use a pushbutton on a Remote Unit to wake a PC at

the local site via RS-232

 Audio Enabled – supports stereo speakers and microphone  Firmware upgradeable  Rack mountable  Hot pluggable

Chapter 1. Introduction

Requirements

Consoles

 A DVI single link monitor capable of the highest resolution you will be

using on any computer in the installation

 A USB keyboard  A USB mouse  Stereo microphone and stereo speakers (optional)  A USB Touchscreen panel device (optional)

Computers

The following equipment must be installed on each computer that is to be connected to the system:

 A DVI port  1 USB port for the mouse and keyboard  Microphone and speaker ports (optional)  1 USB port for the Touchscreen panel device (optional)

Cables

 For optimal signal integrity, and to simplify the layout, we strongly

recommend that you use the high quality custom KVM Cable that is provided with this package

 Fiber optic cable (LC, single mode) to connect the Transmitter and

Receiver CE680 / CE690 units

Note: It is recommended that you use a Single Mode optical fiber cable that

conforms to IEC 60793-2-50 B1.1 or ITU-T G.652.B specifications.

 If you wish to utilize the CE680 / CE690’s high-end serial controller

function, you need to purchase an appropriate RS-232 cable

CE680 / CE690 User Manual

Maximum Cable Distances

Connection Distance

Computer to Local Unit (CE680L / CE690L) 5 m Local Unit (CE680L / CE690L)

to Remote Unit (CE680R / CE690R) Remote Unit (CE680R / CE690R) to monitor 5 m

600 m (CE680) 20 km (CE690)

Operating Systems

Supported operating systems are shown in the table, below:

OS Version

Windows 2000, 2003, 2008, XP, Vista, 7 Linux RedHat 9.0 and higher

SuSE 10 / 11.1 and higher Debian 3.1 / 4.0

Ubuntu 7.04 / 7.10 UNIX FreeBSD 5.5 / 6.1 / 6.2 Novell Netware 6.0 and higher

Chapter 1. Introduction

324

Components

CE680L / CE690L (Local Unit) Front View

No. Component Description

1 KVM Port Use the Custom KVM cable supplied with this unit:

 DVI Input port: The DVI connector of the provided

Custom KVM cable that connects to your computer plugs into this port.

 USB Port (for Keyboard / Mouse): The USB Type

B connector of the provided Custom KVM cable that connects to your computer plugs into this port.

 Audio Ports (Speakers / Mic): These mini stereo

ports are for the speakers (green) and microphone (pink) connectors of the provided Custom KVM cable that connects to your computer.

2 RS-232 Serial Port Connect the RS-232 cable from your computer into

3 USB Type B Port Connect the USB cable from your computer to this port

4 Operation Mode

Pushbutton

5 LEDs The CE680L / CE690L has two LEDs to indicate the

this port.

if using a touchscreen panel device. The Auto / Local pushbutton toggles between the

Operating Modes available from the Local Console.

 Auto – both the Local and Remote Consoles can

control the system.

 Local – only the Local Console can control the

system(s).

The default operating mode is Auto. You can also use this button to enable the Firmware

Upgrade Mode. Reset the power to proceed with the firmware upgrade. See page 25 for full details.

operating status. See page 17 for full details.

CE680 / CE690 User Manual

CE680R / CE690R (Remote Unit) Front View

No. Component Description

1 RS-232 Serial Port RS-232 serial devices – such as barcode scanners –

2 Wake Up PC

Pushbutton

3 Operation Mode

Pushbutton

4 LEDs The CE680R / CE690R has two LEDs to indicate

plug into this port. Press the Wakeup PC pushbutton to wake the

computer at the local site through the RS-232 port. See page 18 for full details.

The Auto / Remote pushbutton toggles between the Operating Modes available from the Remote Console.

 Auto – both the Local and Remote Consoles can

control the system.

 Remote – only the Remote Console can control the

system(s).

The default operating mode is Auto. You can also use this button to turn on the firmware

upgrade mode. Reset the power to proceed with the firmware upgrade. See page 25 for full details.

operating status. See page 17 for full details.

+ 32 hidden pages