ATEN CE604, CE604L, CE604R User Manual
DVI Dual View KVM Extender
CE604
User Manual
www.aten.com
CE604 User Manual
FCC Information
Warning: This is a class A product. In a domestic enviro nment this product may cause
radio interference in which case the user may be required to take adequate measures.
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is li kely to cause h armful inte rference in whi ch case t he
user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
RoHS
This product is RoHS compliant.
Safety
This product has been classified as Information Technology Equipment.
SJ/T 11364-2006
The following contains information that relates to China.
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CE604 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer . The manufacturer
makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties as to merchantability
or fitness for any particular purpose. Any of the manufacturer's software described
in this manual is sold or licensed as is. Should the programs prove defective
following their purchase, the buyer (and not the manufacturer, its distributor, or its
dealer), assumes the entire cost of all necessary servicing, repair and any incidental
or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of
this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
This ATEN product is specifically designed and manufactured for the operation
and management of computer mainframe and communications equipment used in
network management centers. As such, it may not be completely appropriate for
those environments and sites where special standards for performance and high
reliability are required – such as military equipment, traffic management, nuclear
facilities, security systems, communications equipment, medical facilities, etc.
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CE604 User Manual
© Copyright 2013 ATEN® International Co., Ltd.
Manual Date: 2013-10-02
ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The CE604 package consists of:
1 CE604L (Local Unit)
1 CE604R (Remote Unit)
1USB DVI KVM Cable Set
1 DVI Cable
2 Power Adapters
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the CE604 since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
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CE604 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CE604L (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CE604R (Remote Unit) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . .6
CE604L (Local Unit) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
CE604R (Remote Unit) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Installation Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3. Operation
Picture Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
CE604L (Local Units) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
CE604R (Remote Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hotkey Setting Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
When Hotkey Mode is active: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Alternate HSM Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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CE604 User Manual
4. The Firmware Upgrade Utility
Upgrade Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Local Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Remote Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Local and Remote Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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CE604 User Manual
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE604 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the CE604
Chapter 4, The Firmware Upgrade Utility, explains how to use thi s
utility to upgrade the CE604's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CE604.
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CE604 User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
→ Run means to
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
viii
Chapter 1
Introduction
Overview
The CE604 is a DVI Dual View USB based KVM Extender that features Dual
View functionality, which enables the video output to seamlessly display on
two monitors. With RS-232 serial functionality, it allows access to a computer
system from a remote console up to 60 m away. The CE604 is built for control
and security purposes, and is targeted towards financial and industrial markets.
The CE604 is equipped with an RS-232 serial channel that connects to a serial
terminal or to serial devices, such as touch screens and barcode scanners. In
addition, it supports an advanced PC Wake Up feature, which allows you to
simply press a pushbutton from the remote dual view console to wake a PC at
the local site. The CE604 eliminates the need for traveling back and forth
between the local computer and remote console, making it an efficient and
flexible solution.
The CE604 is ideal for applications that require the console to be in a
conveniently accessible location, while the system equipment needs to reside
in a safe place – away from dust, dirt and harsh environmental influences. It
also provides a cost-effective way of keeping sensitive data, such as financial
and personal information, safe in a heavily secured data center, while still
allowing remote access to users.
CE604 User Manual
Features
Local and Remote Units connect at distances up to 60 m using two Cat 5e
cables
Transmit speaker, keyboard, mouse, DDC and one DVI via one Cat5
cable; RS-232, microphone and another DVI by adding a second Cat 5e
cable
Allows access to a computer or KVM installation from a remote console
(up to 60m)
Supports Dual View video source transmission (one PC with two video
output ports)
Audio Enabled – supports stereo speakers and microphone
Supports Real DDC bypass and ATEN default EDID technology – set up
various configurations via hotkeys
RS-232 serial channel – connect to a serial terminal, or serial devices such
as touchscreens and barcode scanners (Baud Rate up to 9600 bps)
Compatible with other ATEN Dual View KVM devices, such as
CS1642A/CS1644A and CS1762A/CS1764A
Superior video quality – up to 1920 x 1200 @ 60 Hz at 30 m; 1024 x 768
@ 60 Hz at 60 m
Supports PC wakeup function via one pushbutton or hotkey
Manual compensation control to adjust video signal quality in order to
compensate for distance
Supports Wide Screen formats
Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage
15KV) and 2KV surge protection
Firmware upgradeable
Rack mountable
2
Chapter 1. Introduction
Requirements
Consoles
Up to 2 DVI monitors
A USB keyboard
A USB mouse
Stereo microphone and stereo speakers (optional)
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
2 DVI ports
USB port for the mouse and keyboard
Microphone and speaker ports (optional)
Cables
For optimal signal integrity, and to simplify the layout, we strongly
recommend that you use ATEN’s high quality custom KVM Cable that is
provided with this package.
Cat 5e cable is required to connect the Local and Remote CE604 Units.
Cable of a lower standard will result in degrading of the video signal. W e
strongly recommend using Cat 5e cables. For better quality over longer
distances, we suggest using 2L-2801 (350 MHz) Low Skew Cable
Maximum Cable Distances
Connection Distance
Computer to Local Unit (CE604L) 5 m
Local Unit (CE604L)
to Remote Unit (CE604R)
Remote Unit (CE604R) to monitor 5 m
60 m at 1024 x 768 @ 60 Hz
30 m at 1920 x 1200 @ 60 Hz
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CE604 User Manual
Operating Systems
Supported operating systems are shown in the table, below:
Windows
Linux
Sun
Mac
4
Chapter 1. Introduction
1
1
3
4
2
Components
CE604L (Local Unit) Front View
No. Component Description
1 DVI ports Using the USB DVI KVM cable set / DVI cable
2 USB Type B Input The USB cable from your computer or USB hub plugs
3 Audio Ports These mini stereo ports are for the speakers (green)
4 LEDs The CE604L has two LEDs to indicate the operating
provided with this package, connect your computer to
the appropriate ports.
in here.
Note: The provided USB DVI KVM cable set includes
this USB cable.
and microphone (pink).
status. See page 15 for full details.
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