ATEN CE600, CE602 User guide

DVI KVM Extender

CE600 / CE602

User Manual

www.aten.com

CE600 / CE602 User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful in te rfer ence, a nd (2) th is device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

CE Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

CE600 / CE602 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CE600 / CE602 User Manual

Manual Part No. PAPE-0337-AT1G

Manual Date: 2014-10-23

ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The CE600 / CE602 package consists of:

 1 CE600L / CE602L DVI KVM Extender (Local Unit)  1 CE600R / CE602R DVI KVM Extender (Remote Unit)  1 1.8 m USB DVI-D Single Link KVM Cable Set (CE600)  1 1.8 m USB DVI-D Dual Link KVM Cable Set (CE602)  2 Power Adapters  1 Mounting Kit  1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CE600 / CE602 since this manual was

printed. Please visit our website to download the most up-to-date version of the manual.

CE600 / CE602 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CE600L / CE602L (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . .5

CE600R / CE602R (Remote Unit) Front View. . . . . . . . . . . . . . . . . . . .6

CE600L / CE602L (Local Unit) Rear View . . . . . . . . . . . . . . . . . . . . . .7

CE600R / CE602R (Remote Unit) Rear View . . . . . . . . . . . . . . . . . . . .7

2. Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Installation Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3. Operation

Picture Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

CE600L / CE602L (Local Units) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

CE600R / CE602R (Remote Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . .18

4. The Firmware Upgrade Utility

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

CE600 / CE602 User Manual

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

CE600 / CE602 User Manual

About this Manual

This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CE600 / CE602 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation, explains the fundamental concepts involved in operating the CE600 / CE602

Chapter 4, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CE600 / CE602's firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CE600 / CE602.

vii

CE600 / CE602 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps. → Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

→ Run means to

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com North America http://www.aten-usa.com

viii

Chapter 1

Introduction

Overview

The CE600 / CE602 is a DVI and USB based KVM Extender with RS-232 serial functionality. It allows access to a computer system from a remote console (USB keyboard, monitor, and mouse). Because it allows access to a computer system from a remote console, the CE600 / CE602 is perfect for use in any type of installation where you need to place the console where it is conveniently accessible, but you want the system equipment to reside in a safe location – away from the dust and dirt of the factory floor, or the harsh environmental influence of a construction site, for example. This allows users to deploy system equipment over large distances.

The CE600 / CE602 is useful for control and security purposes, where you can have the system unit in a secure area at the same time that you put the console in the most convenient location for user access. This is ideal for managing highly confidential data systems.

The CE600 uses one Cat 5e cable (DVI Single Link) to support up to 1920 x 1200 video resolution. The CE602 can support up to 2560 x 1600 (DVI Dual Link) resolution and requires a second Cat 5e cable to transfer HDCP, RS-232, microphone and dual link signals.

The CE600 / CE602 improves on previous designs by: 1) featuring Dual Link (for CE602); 2) the addition of an RS-232 port, on both the Local and Remote Units – the RS-232 port on the Local Unit allows you to connect to a PC, while the RS-232 port on the Remote Unit allows you to connect serial devices such as touchscreens and barcode scanners;3) using inexpensive Cat 5e cable instead of bulkier, more expensive, standard DVI cables, for a much neater, more convenient, more reliable data transfer connection; 4) featuring a custom ASIC to ensure the utmost in reliability and compatibility.

Furthermore, the CE600 / CE602 features an EQ switch on the Remote Unit to adjust the picture on the remote console.

Setup is as easy as can be – simply connect the computer system box; run the Cat 5e cable up to 60 meters to the Remote Unit; and plug the remote console into the Remote Unit.

CE600 / CE602 User Manual

Features

 Local and Remote Units connect at distances up to 60 m using Cat 5e

cable

 Allows access to a computer or KVM installation from a remote console

(up to 60m)

 Control your system from the remote console (USB keyboard, USB mouse

and DVI interface monitor)

 Supports DVI-D interface and allows transmission of DVI dual-link

signals (CE602)

 Features ATEN technology that allows A/V transmission over one Cat 5e

cable

 Enable HDCP, RS-232, microphone and dual link signals by adding a

second Cat 5e cable (CE602 only)*

 Manual compensation control to adjust signal strength in order to

compensate for distance

 RS-232 serial ports – connect to a serial terminal, or serial devices such as

touchscreens and barcode scanners (Baud Rate 115200 bps)

 Audio Enabled – supports stereo speakers and microphone  Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage

15KV)

 Supports Wide Screen formats  Superior video quality of up to 2560 x 1600 @ 60 Hz (DVI Dual Link) at

40 m (CE602 only); 1920 x 1200 @ 60 Hz at 30 m; 1024 x 768 @ 60 Hz at 60 m – get an excellent, crisp image on your screen over long distance transmissions

 Hot pluggable  Rack mountable  Easy to install – no software required – connecting cables to the devices is

all it takes

 Firmware upgrade  Supports Wide Screen formats **

Note:*The length of the two Cat 5e cables must be the same.

**The EDID data for a widescreen is sent from the local video output port. For widescreen modes and displays connect the monitor to the local video output port or use an ATEN EDID emulator.

Chapter 1. Introduction

Requirements

Consoles

 A DVI single link or dual link monitor capable of the highest resolution

you will be using on any monitor in the installation.

 A USB keyboard  A USB mouse  Stereo microphone and stereo speakers (optional)

Computers

The following equipment must be installed on each computer that is to be connected to the system:

 A DVI port  2 USB ports for the mouse and keyboard  Microphone and speaker ports (optional)

Cables

 For optimal signal integrity, and to simplify the layout, we strongly

recommend that you use the high quality custom KVM Cable that is provided with this package.

 Cat 5e cable is required to connect the Local and Remote CE600 / CE602

Units. Cable of a lower standard will result in degrading of the video signal. We strongly recommend using Cat 5e cables.

 For better quality over longer distances, we suggest using 2L-2801 (350

MHz) Low Skew Cable

Maximum Cable Distances

Connection Distance

Computer to Local Unit (CE600L / CE602L) 5 m Local Unit (CE600L / CE602L)

to Remote Unit (CE600R / CE602R) Remote Unit (CE600R / CE602R) to monitor 5 m

60 m

CE600 / CE602 User Manual

Operating Systems

Supported operating systems are shown in the table, below:

OS Version

Windows 2000, 2003, 2008, XP, Vista, 7 Linux RedHat 9.0 and higher

SuSE 10 / 11.1 and higher Debian 3.1 / 4.0

Ubuntu 7.04 / 7.10 UNIX FreeBSD 5.5 / 6.1 / 6.2 Novell Netware 6.0 and higher

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