ATEN CE-300, CE-300L, CE-300R User Manual

User Manual
CE-300
CE-300 User Manual

FCC Information

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna;Increase the separation between the equipment and receiver;Connect the equipment into an outlet on a circuit different from that which
the receiver is connected;
Consult the dealer or an experienced radio/television technician for help.
RoHS
This product is RoHS compliant.
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CE-300 User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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CE-300 User Manual

Safety Instructions

General

Read all of these instructions. Save them for future reference.Follow all warnings and instructions marked on the device.Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.Do not place the device near, or over, radiators or heat registers.The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
T o help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
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CE-300 User Manual
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines: Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the power supply.If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.Liquid has been spilled into the device.The device has been exposed to rain or water.The device has been dropped, or the cabinet has been damaged.The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
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CE-300 User Manual

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit rating.
Ensure that proper airflow is provided to devices in the rack.Do not step on or stand on any device when servicing other devices in a
rack.
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CE-300 User Manual

Package Contents

This package consists of:
1 CE-300L Audio KVM Extender (Local Unit)1 CE-300R Audio KVM Extender (Remote Unit)1 Custom KVM Cable (1.8 m)2 Power Adapters2 Rack Mounting Kits1 Firmware Upgrade Cable1 User Manual1 Quick Start Guide
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
* Features may have been added to the CE-300 since this manual was printed.
Please visit our website to download the most up to date version of the manual.
© Copyright 2006 ATEN® International Co., Ltd.
Manual Part No. PAPE-XXXX-XXXX
Printing Date: 06/2006
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
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CE-300 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Consoles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
C-300L (Local Unit) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE-300R (Remote Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . .6
CE-300L / CE-300R Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2. Hardware Setup
3. Operation
CE-300L (Local Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
CE-300R (Remote Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
4. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
TP Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
TP Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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CE-300 User Manual

About this Manual

This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE-300 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps – from a basic single stage hookup to a complete 32 switch daisy chained operation are provided.
Chapter 3, Operation, explains the fundamental concepts involved in operating the CE-300.
Chapter 4, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CE-300's firmware with the latest available versions .
An Appendix, provides specifications and other technical information regarding the CE-300.
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CE-300 User Manual

Conventions

This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.
Run means to

Getting Help

If you need to contact ATEN technical support with a problem, visit or website at www.aten.com.
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Chapter 1

Introduction

Overview

The CE-300 KVM Extender with onboard audio allows access to a computer system from a remote console (keyboard, monitor, stereo speakers, microphone and mouse). It is perfect for factory and construction sites, or any type of installation where the console needs to be in a conveniently accessible location, but you want the system equipment to reside in a safe place - away from dust, dirt, and harsh environmental influences.
The CE-300 also is useful for control and security purposes. Store the system unit in a secure area at the same time that you put the console in a location that offers convenient access.
Recognizing the increased importance of sound in the computing environment, the CE-300 improves on earlier models by incorporating audio capability. Now, audio (Stereo Microphone and Stereo Speakers) transmission can be extended to the remote system along with the KVM data.
The CE-300 KVM Extender plus Audio provides the ideal means to access the remote system box, since it improves on previous designs by using the compact Category 5 cable - the kind commonly used in Ethernet networks - instead of bulkier, more expensive, standard cables. Category 5 cabling makes for a much neater, more convenient, more reliable data transfer connection.
The CE-300 features a custom ASIC to ensure the utmost in reliability and compatibility, and can also sense the distance to the system and automatically adjust the gain to compensate.
Setup is as easy as can be - simply connect the computer system box and local console to the Local CE-300 Module; run the Cat 5 cable to the Remote CE­300 Module (up to 100 meters away); and plug the remote console into the Remote Module.
Note: You can control numerous remote systems from a single console by
combining the CE-300 with a KVM switch.
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