ATEN ACS1208A, ACS1216A User Manual

PS/2 KVM Switch
ACS1208A / ACS1216A
User Manual
www.aten.com
ACS1208A / ACS1216A User Manual
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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ACS1208A / ACS1216A User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://support.aten.com North America http://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
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ACS1208A / ACS1216A User Manual
© Copyright 2008 - 2011 ATEN® International Co., Ltd.
Manual Part No. PAPE-0200-3ATG
Manual Date: 2011-01-20
ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The ACS1208A / ACS1216A package consists of: 1 ACS1208A / ACS1216A KVM Switch with
Standard Rack Mounting Kit
2 Custom KVM Cable Sets1 Firmware Upgrade Cable1Power Cord1 User Manual*
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
* Features may have been added to the ACS1208A / ACS1216A since this
manual was printed. Please visit our website to download the most up-to-date version of the manual.
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ACS1208A / ACS1216A User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1.Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2.Hardware Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Daisy Chained Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Switching Station Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 3.Hotkey Operation
Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Selecting the Active Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting the Scan Interval:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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ACS1208A / ACS1216A User Manual
Chapter 4.OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
OSD Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
F1 GOTO:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
F2 LIST: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
F3 SET:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
F4 ADM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
F5 SKP:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
F6 BRC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
F7 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
F8 LOUT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Chapter 5.The Firmware Upgrade Utility
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
ACS1208A / ACS1216A Connection Tables . . . . . . . . . . . . . . . . . . . . . . 46
ACS1208A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ACS1216A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Restoring Original Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . .48
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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ACS1208A / ACS1216A User Manual
About this Manual
This User Manual is provided to help you get the most from your ACS1208A / ACS1216A system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the ACS1208A / ACS1216A system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps – from a basic single stage hookup to a complete 32 switch daisy chained operation are provided.
Chapter 3, Hotkey Operation, details all of the concepts and procedures involved in the Hotkey operation of your ACS1208A / ACS1216A installation.
Chapter 4, OSD Operation, provides a complete description of the ACS1208A / ACS1216A's OSD (On Screen Display), and how to work with it.
Chapter 5, The Firmware Upgrade Utility, explains how to use this utility to upgrade the ACS1208A / ACS1216A's firmware with the latest available versions.
An Appendix, provides specifications and other technical information regarding the ACS1208A / ACS1216A.
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ACS1208A / ACS1216A User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.
Product Information
Run means to
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized. Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com North America http://www.aten-usa.com
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Chapter 1

Introduction

Overview

The Master View ACS1208A / ACS1216A KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). Before the development of the Master View, the only way to control multiple computer configurations from a single console was through a complex and costly network system. Now, with the ACS1208A / ACS1216A, you can easily access multiple computers in a cost effective manner.
A single Master View ACS1208A / ACS1216A can control up to 8 or 16 computers. As many as 31 additional ACS1208A / ACS1216A switches can be daisy chained to each other, so that up to 512 computers can all be controlled from a single keyboard-monitor-mouse console.
A custom ASIC (patent pending) provides an auto-sensing function that recognizes the position of each station on the chain, eliminating the need to manually set the position with DIP switches. A seven segment front panel LED displays each Station's position for easy identification.
For further convenience, the ACS1208A / ACS1216A features high density 15 pin connectors instead of the usual 25 pin connectors. This space-saving innovation allows a full, 16 port switch, to be installed in a 1U system rack.
Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the ACS1208A / ACS1216A intercepts keyboard input directly, there is no software to configure, so there is no need to get involved in complex installation routines or be concerned with incompatibility problems.
Access to any computer connected to the installation is easily accomplished either by entering Hotkey combinations from the keyboard, or by means of a powerful menu driven OSD (On Screen Display) system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.
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ACS1208A / ACS1216A User Manual
There is no better way to save time and money than with a Master View ACS1208A / ACS1216A installation. By allowing a single console to manage all the attached computers, an ACS1208A / ACS1216A installation: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up; (3) saves on energy costs; and (4) eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.
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Chapter 1. Introduction

Features

A Single Console Controls Up To 8 (ACS1208A) or 16 (ACS1216A)
Computers Daisy chain Up To 31 Additional Units – Control Up to 512 computers
From a Single Console No Software Required - Convenient Computer Selection via Hotkeys and
Intuitive On Screen Display (OSD) Menus
Auto Scan Feature for Monitoring User-Selected ComputersHot Pluggable – Add or Remove Computers Without Having To Power
Down the Switch Custom ASIC (patent pending) Auto-Senses Station's Position on Daisy
Chained Installations – No Need For Manual DIP Switch Setting – Front
Panel LED Indicates Station's Position Port Names Automatically Reconfigured When Station Sequence Is
Changed Two Level Password Security – Only Authorized Users View and Control
the Computers – Up to Four Users Plus an Administrator – Separate
Profiles For Each
Two Level Logout – Manual and TimedPS/2 Keyboard and Mouse Emulation – Computers Boot Even When the
Console Focus is Elsewhere Supports* PS/2 Compatible Mice, Microsoft Intellimouse Explorer,
Logitech FirstMouse+
Superior Video Quality – Supports Resolutions of Up To 2048 x 1536Rack Mountable in 19" System Rack (1U)
* PS/2 compatible mouse support is for 3 button wheel mice. The Logitech
Mouse Ware program's Change Device procedure does not work on Microsoft NT computers.
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ACS1208A / ACS1216A User Manual

Hardware Requirements

Console

A VGA, SVGA, or Multisync monitor capable of the highest resolution
that you will be using on any computer in the installation.
A PS/2 style mouseA PS/2 style keyboard

Computers

The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card.A 6-pin mini-DIN (PS/2 style) mouse port.A 6-pin mini-DIN (PS/2 Style) keyboard port.

Cables

Substandard cables may damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high quality CS Custom Cable sets described below:
Function CS Part Number
KVM Switch to KVM Switch (Daisy Chaining)
KVM Switch to Computer
4
2L-1700 2L-1701
2L-5201P 2L-5202P 2L-5203P 2L-5206P
0.6 m 1.8 m
1.2 m 1.8 m 3.0 m 6.0 m
Chapter 1. Introduction
2 3
1
4
POWER

Front View

No. Component Description
1 Port LEDs
2 Reset Button Pressing in this button performs a system reset. When
3 Power LED Lights (green) to indicate that the unit is receiving
4 Station ID LED The ACS1208A / ACS1216A Station ID is displayed
An orange LED indicates that a computer is
connected to the corresponding port.
A green LED indicates that the computer connected
to the corresponding port has focus.
the system is reset, the ACS1208A / ACS1216A beeps, and then the KVM port LEDs flash in succession until the reset is completed. After the reset is completed you can login again.
Note: This button is semi-recessed and must be pushed with a small object, such as the end of a paper clip or a ballpoint pen.
power.
here. If this is a Single Station installation (see page 9), or the First Station on a daisy chained installation (see page 10), the switch has a Station ID of 01.
On a daisy chained installation, the ACS1208A / ACS1216A auto-senses its position and displays the Station ID that corresponds to its place in the chain. (see Port ID Numbering, page 13 for details).
Note: The ACS1216A is pictured above. The ACS1208A front panel is the
same as that of the ACS1216A, except that it has 8 KVM ports.
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ACS1208A / ACS1216A User Manual

Rear View

3 65
4
1
7
2
No. Component Description
1 Daisy Chain Ports When daisy chaining units, the cables plug in here.
The port on the right is the Chain Out port; the one on the left is the Chain In port.
2 KVM Ports The cables that link to the computers plug in here.
Note: The shape of these 15-pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in. (See Cables, page 4, for details.) Do NOT attempt to use ordinary 15-pin VGA connector cables to link these ports to the computers.
3 Cable Tie Slot If you want to use a cable tie to gather the cables
together, you can run it through this slot to attach it to
the unit. 4 Power Jack The power adapter cable plugs in here. 5 Firmware Upgrade
Port
The Firmware Upgrade Cable that transfers the
firmware upgrade data from the administrator's
computer to the ACS1208A / ACS1216A (see
page 35), plugs into this RJ-11 connector. 6 Firmware Upgrade
Recovery Switch
During normal operation and while performing a
firmware upgrade, this switch should be in the
NORMAL position. If a firmware upgrade operation
does not complete successfully, this switch is used to
perform a firmware upgrade recovery. See Firmware
Upgrade Recovery, page 39, for details. 7 Local Console Ports The keyboard, monitor, and mouse that make up the
Local Console plug in here.
Note: The ACS1216A is pictured above. The ACS1208A front panel is the
same as that of the ACS1216A, except that it has 8 KVM ports.
6
Chapter 2
1. Important safety information regarding the placement of this device is provided on page 41. Please review it before proceeding.
2. Make sure that the power to any device that you connect to the installation has been turned off. Y ou must unplug the power cords of any computers that have the Keyboard Power On function.

Hardware Setup

Overview

For convenience and flexibility using a PS/2 interface, the ACS1208A / ACS1216A's design utilizes KVM adapter cables that serve as intermediaries between the KVM switch and the connected computers.
A separate KVM adapter cable is required for each computer connection. The KVM adapter cables are listed in the Cables section on page 4. Consult your dealer to find out which KVM adapter cables best fit your needs.

Before You Begin

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ACS1208A / ACS1216A User Manual

Rack Mounting

The ACS1208A / ACS1216A can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following:
1. Screw the mounting brackets into the sides of the unit at the front or the rear, as shown in the diagrams below.
2. Slide the unit into the rack and secure it to the rack.
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Chapter 2. Hardware Setup

Single Stage Installation

In a single stage installation, there are no additional switches daisy chained down from the first unit. To set up a single stage installation do the following:
1. Plug your keyboard, mouse, and monitor into the unit's co nsole ports.
2. Use KVM cable sets (as described in the Cables section on page 4), to
connect any available KVM port to the keyboard, video and mouse ports of the computer you are installing.
Note: Ignore the daisy chain ports at this time. They are only used when
daisy chaining additional Master View units. Daisy chaining is described in the next section.
3. Plug the power adapter cable into the Master View's power jack, then plug
the power adapter into an AC power source.
4. Turn on the power to the computers.
Single Stage Installation Diagram
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ACS1208A / ACS1216A User Manual

Daisy Chained Installation

To control even more computers, up to 31 additional switches can be daisy chained down from the first unit. As many as 512 computers can be controlled from a single console in a complete installation. Tables showing the relation between the number of computers and the number of Master View ACS1208A / ACS1216A units needed to control them are provided on page 46 in the Appendix.
To set up a daisy chained installation, do the following:
1. Make sure that power to all the devices you will be connecting up has been turned off.
2. Use a daisy chain cable set (described in the Cables section, page 4), to connect the Chain Out port of the parent ACS1208A / ACS1216A unit to the Chain In port of the child ACS1208A / ACS1216A unit (First Station Out to Second Station In, Second Station Out to Third Station In, etc.).
Note: You cannot use the Chain In port of the First Station Master View,
since it is the highest level parent.
3. Use KVM cable sets (described in the Cables section, page 4), to connect any available KVM Port on the ACS1208A / ACS1216A installation to the Keyboard, Video and Mouse ports of the computers you are installing.
4. Repeat the above steps for any additional ACS1208A / ACS1216A units you wish to add to the chain.
5. Power up the installation according to the following procedure: a) Plug in the power adapter for the First Station.
Wait for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01, the ID for the Second Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
b) Plug in the power adapters for each Station on the installation in turn
(Second Station, then Third Station, etc.). In each case, wait for the Station ID to be ascertained and displayed on
the current Station before plugging in the next one.
c) After all the Stations are up, power on the computers.
10
Chapter 2. Hardware Setup
Daisy Chained Installation Diagram
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