ATCOM AT840 Serie User Manual

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UserManual

M anual

Manual

Manual

Version:1.0

2012-

11

-01

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2

content

c ontent

content

content

ContactATCOM....................................................................................................................4

1.AT840SeriesOverview...............................................................................................5

1)Interfaces......................................................................................................................................6

2)Hardware.......................................................................................................................................6

3)Software........................................................................................................................................6

4)Network.........................................................................................................................................7

5)ManagementandMaintenance.............................................................................................7

6)Protocol..........................................................................................................................................7

7)CompliantStandard..................................................................................................................8

8)OperatingRequirement...........................................................................................................8

9)PackingList..................................................................................................................................8

10)Installation.................................................................................................................................8

2.KeypadofIPPhone.....................................................................................................12

1)DescribeofthebuttonsandScreen.................................................................................12

2)BLFindicatorstatus................................................................................................................13

3.Basicfunctionsandoperations..............................................................................14

1)Answerthecalls.......................................................................................................................14

2)MakeCall.....................................................................................................................................14

3)Speeddial...................................................................................................................................15

4)Multiplelinedial-up.................................................................................................................15

5)Hangupthephone..................................................................................................................15

6)CallTransfer...............................................................................................................................16

7)Messagewaitingindication(MWI)......................................................................................16

8)Mutecalls....................................................................................................................................16

9)CallHold......................................................................................................................................17

10)3-WayConferenceCalls......................................................................................................17

11)CallHistory..............................................................................................................................17

12)SMSfunction...........................................................................................................................18

13)DefaultPassword...................................................................................................................18

14)CheckthePhone’sIP...........................................................................................................19

15)DialPlan....................................................................................................................................19

4.Websettings..................................................................................................................23

1)Systemstatus...........................................................................................................................23

2)Network.......................................................................................................................................24

1.1.Basic

....................................................................................................................................

24

1.2.Advance

.............................................................................................................................

25

3)SIPSetting.................................................................................................................................27

4)Account........................................................................................................................................29

Account1/Account2/Account3/Account4

......................................................................

29

5)PhoneSetting............................................................................................................................31

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5.1.Preference

.......................................................................................................................

31

5.2.Line

....................................................................................................................................

33

5.3.Features

...........................................................................................................................

34

5.4.Voice

.................................................................................................................................

36

5.5.Ring

...................................................................................................................................

36

5.6.Tone

..................................................................................................................................

37

5.7.Programmablekey

......................................................................................................

38

5.7.ExtKey

.............................................................................................................................

39

6)Update..........................................................................................................................................40

6.1.ManualUpdate

..............................................................................................................

40

6.2.AutoProvision

................................................................................................................

41

6.3.Reset&Reboot

..............................................................................................................

41

7)PhoneBook

........................................................................................................................

42

8)CallLog

................................................................................................................................

42

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4

Contact

Contact

Contact

ContactATCOM

A TCOM

ATCOM

ATCOM

The

T he

The

TheIntroduction

I ntroduction

Introduction

Introductionof

o f

of

ofATCOM

A TCOM

ATCOM

ATCOM

ATCOMistheleadingVoIPhardwaremanufactureringlobalmarket.Wehavebeenkeeping

innovatingwithcustomer’sneedsoriented,workingwithpartnerstoestablishatotalsolutionfor

SMBVoIPwithIPphone,IPPBXandAsteriskcards

Withover10years’experienceofR&D,manufacturingandserviceinnetworkandVoIPfiled;

missionofcreatingthebiggestvalueforIPterminals,wecommitourselvesinsupplyingthe

competitiveIPphoneandotherterminalsforIPPBX,softswitch,IMS,NGNprovidersand

carriers;supplyingthecompetitivetotalVoIPsolutionforSMBmarket.Wekeepimprovingthe

customer’sexperienceandcreatingthebiggervaluewithourreliable

products.Untilnow,ourVoIPproductshasbeensoldtoover60countriesandusedbymillions

ofendusers.

Contact

Contact

Contact

ContactSales

S ales

Sales

Sales

AddressAreaC,A2F,Block3,HuangguanTechnologyPark,#21Tairan9thRd,

Chegongmiao,FutianDistrict,ShenzhenChina

Tel

+(86)755-83018618-8888

Fax+(86)755-83018319

[e-mail]

Contact

Contact

Contact

ContactT echnical

T echnical

Technical

TechnicalSupport

S upport

Support

Support

Tel

+(86)755-83018618-8011

[e-mail]

Website

Website

Website

WebsiteAddress

A ddress

Address

Address:http://www.atcom.cn/

Download

Download

Download

DownloadCenter

C enter

Center

Center:http://www.atcom.cn/download.html

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5

1.

1.

1.

1.AT840

A T840

AT840

AT840Series

S eries

Series

SeriesOverview

O verview

Overview

Overview

AT840isalmostthesamewithAT840PwithoutPoE

AT840/AT840P

AT840/AT840Pwithextensionmodule

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6

1)

1)

1)

1)Interfaces

I nterfaces

Interfaces

Interfaces

Powerinput:DC12

V,

500mA

WAN:RJ45port
PC:RJ45port
EXT:RJ45port
Headsetjack1:RJ9port
Handsetjack1:RJ9port

2)

2)

2)

2)Hardware

H ardware

Hardware

Hardware



LCD:128×64dotmatrix



FLASH:8M



RAM:32M



CPU:262MHzDualCore



LEDindicator:1StatusLight,4lineindicators,9BLFindicators,1voicemail

indicator,1headsetindicator ,1muteindicator,1hand-freeindicator



Expanderboard:20BLFkeysoneachexpanderboard,canconnectatmost5

expanderboardsonaAT840.

3)

3)

3)

3)Software

S oftware

Software

Software

Sip2.0(RFC3261)andotherrelatedSIPRFC
4SIPlines
STUN
JitterBuffer ,VAD,CNG
G.711A/u,G722,G.723,G.726-16,G.726-24,G.726-32,G.726-40,G.729,

Lin16-16,iLBCCodec

G.168compliant96msechocancellation


SupportSIPdomain，SIPauthentication(none,basic,MD5),NDS.

Supportinboundaudio,RFC2833andSIPinfo,DTMFtransmissionway
CallForward,Calltransfer ,Callhold,Callwaiting,3-wayconference,Pickup,

Redial,CallPark

Dialwithoutregister
SupportHotline,DND(DoNotDisturb),Blacklists,CallLimitation,CallerID
Dial-peercallingrule,IPtoIPcall
Phonebookwith200records,200answeredcalls,200missedcalls,200

dialedcalls

Support

HTTP,FTP

,TFTPupdatingtheconfigurationandfirmware

Syslog
Autoanswer

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

SupportSNTPclient



WEBcontrol



Supportdifferentlevelusermanagement



Supportmulti-language(LCDsupportLatinlanguagesystem,websupportall

languages)



softbutton:softbutton*4



SupportBLF



SupportSMS



Supportautoprovisionforconfigfileupgrade

4)

4)

4)

4)Network

N etwork

Network

Network

WAN/LAN：Supportbridgemode
SupportPPPoE（ADSL,cablemodemuseforInternetconnecting）
SupportVLAN（DATAVLANandVOICEVLAN）



SupportL2TPVPN



WANsupportPrimaryandSecondaryDNS



WANsupportDHCPClient



QossupportDiffserv

5)

5)

5)

5)Management

M anagement

Management

Managementand

a nd

and

andMaintenance

M aintenance

Maintenance

Maintenance

Supportsafemodeandfirmwareupdatingundersafemode
Supportdifferentlevelusermanagement
Configurationviaweb,keyboard
Supportmulti-language(LCDsupportLatinlanguagesystem,websupportall

languages)andeasydynamicswitchbetweendifferentlanguages

FirmwareandconfigurationupdatingviaHTTP,FTPandTFTP
Supportsystemlogandcalllog
Firmwareandconfigurationfileautoprovision

6)

6)

6)

6)Protocol

P rotocol

Protocol

Protocol

IEEE802.3/802.3u10BaseT/100BaseTX
PPPoE：PPPoverEthernet
WANsupportDHCPClient
SIPRFC3261,RFC3262,RFC3263,RFC3264,RFC3265,RFC2543,RFC3489,

RFC3842,RFC3515,RFC2976,RFC3428,RFC2327,RFC2782,RFC1889

TCP/IP:TransferControlProtocol/InternetProtocol
RTP:Real-timeTransportProtocol
RTCP:RTPControlProtocol
VAD/CNG

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

DNS:DomainNameServer



TFTP:TrivialFileTransferProtocol



HTTP:HypertextTransferProtocol



FTP:FileTransferProtocol

7)

7)

7)

7)Compliant

C ompliant

Compliant

CompliantStandard

S tandard

Standard

Standard



CE:EN55024,EN55022



ComplywithROHSinEU



ComplywithROHSinChina



Explanation:

Explanation:

Explanation:

Explanation:

Theletter“e”isthefirstletterof“environment:and“electronic”.Therimisaround
withtwoarrow,standsforrecycle.Thenumber20standsfortheyearsofenvironment
protection.Pleasenotetheyearsofenvironmentprotectionisnotdiscardingyearnor
usagelife.

8)

8)

8)

8)Operating

O perating

Operating

OperatingRequirement

R equirement

Requirement

Requirement

Operationtemperature:0to45°C(32°to113°F)
Storagetemperature:-5°to55°C(12°to131°F)
Humidity:10to90%nodew

9)

9)

9)

9)Packing

P acking

Packing

PackingList

L ist

List

List

AT840IPphone
Poweradapter(Input:AC100~240V,50/60Hz;Output:12V,500mA)
ManualCD
Handsetline

10)

10)

10)

10)Installation

I nstallation

Installation

Installation

UseEthernetcabletoconnectAT840’sLANportandyourcomputer.onthesame

switch,AT840defaulttouseDHCPtoobtainIPfromswitch.CheckAT840IPbypress

MENU->9.Network->1.LAN->2.CurrentIP(defaultpassword:123).Thenopenweb

browserandkeyinthe

IP,

youwillseetheloginpageofAT840,thedefaultusername

isadminforadministratoranduserfor

user,

nopasswordwassetforthem,youcanset

passwordinwebpagebyyourself.

Set

Set

Set

Setup

u p

up

uppage

p age

page

pagefor

f or

for

forVoIP

V oIP

VoIP

VoIPuser

u ser

user

useronly:

o nly:

only:

only:

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9

Feet

Feet

Feet

Feetinstallation

i nstallation

installation

installationinstruction

i nstruction

instruction

instruction

1、Desktopposition:

A、PutthebottomsideoftheIPphoneupsideandpresstheplatewithletter

“PUSH”intotheslot,pleasereferthepictureasbelow:

B、Presstheotherplateintotheslotinaccordancewiththedirectionofthearrow

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C、RepeatAandB.Itistherightpictureofputtingondeskafterfixingthetwofeet

below:

D、Disassemblethefeet:

Presstheplatewithword“PUSH”andpullthefeetwiththedirectionofarrow.
Whentheplateispulloutoftheslot(therewillbeasoundof“pa”)youcantake
offthefeet

2、Onwallposition

A、PutthebottomsideoftheIPphoneupsideandpushtheplatewithletter

“PUSH”intotheslot,pleasereferthepictureasbelow:

B、Pushtheotherplateintotheslotinaccordancewiththedirectionofthearrow

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C、RepeatAandB.Itisthepictureofwallmountingafterfixingthetwofeet

below:

D、Disassemblethefeetway:

Presstheplatewithword“PUSH”andpullthefeetwiththedirectionofarrow.
Whentheplateispulloutoftheslot(therewillbeasoundof“pa”)youcantake
offthefeet

Attention:Pleaserotatethehooktothepositionasin

picturewithacoinorothertools

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2.

2.

2.

2.Keypad

K eypad

Keypad

Keypadof

o f

of

ofIP

I P

IP

IPPhone

P hone

Phone

Phone

1)

1)

1)

1)Describe

D escribe

Describe

Describeof

o f

of

ofthe

t he

the

thebuttons

b uttons

buttons

buttonsand

a nd

and

andScreen

S creen

Screen

Screen

SoftbuttonsPresstoselectanfeatureshowninthesoftbuttonfeatures.

Softbutton
features

Showsavailablechoicesbasedoncurrentphonefunction
displayedonthelastlineofLCDscreen.

StatuslightShowsthephonestatus,ifthephoneisstandby,theLEDis

withlight.Ifthereisincomecalling,theLEDwillflicker .

Ifthephoneisstarting,theLEDisflicker
Ifthephoneisstandby,theLEDisoff
Ifthereisincomecalling,theLEDwillflicker .The

frequencyis500msoff,500mson.

LCDScreenDisplayscreenforthephone:Itshowsthedate,time,phone

number,incomingcaller’sID(ifavailable),line/callstatus,
extensionnumbersandthesoftbuttonfeatures.

LineindicatorsShowsextensionnumberandstatus.

TherearethreecolorsforLED:red,greenandorange.



Ifthelineisregistered,theLEDshowsgreen

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13

2)

2)

2)

2)BLF

B LF

BLF

BLFindicator

i ndicator

indicator

indicatorstatus

s tatus

status

status

AT840supportBLFintwoways,oneisintegratedontheIPphone,theotheroneis
extendedinterface.
TheBLFindicatorstatus:



Whenbootup,allthelightblinkforonce.



Whenthereisacomingcall,thecorrespondinglinekeyandstatuslightwillblink.



Ifthelineisregisteredfailed,theLEDshowsorange.
Wheneverittriestoregisteragainafterawhile,theLED
showsredandstartsflashing.



Ifthelinehasincomecalling,theLEDshowsredand
flickerat500msoff,500mson.



Ifthelineisonthecalling,theLEDshowsred



Ifthelinedisableforregister,theLEDisoff.

Navigation
button

Allowsuserstonavigate(left,right,up,down).

DialpadEnteringnumbers,lettersorcharacters.

BLFKeyAllthefunctionkeycanbedefinedasBLFkey ,Speeddialkey

etc.

MenuComeintoKeypadmenu.

VolumebuttonsAdjustthevolume.

Speakerphone
button

Pickupandhunguponthespeakerphonemode,whenpick
upbyspeakerphone,theLEDofthebuttonison.

MutebuttonMutethehandset,headsetorspeakerphonebypressthe

Mutebutton;thispreventsthepersonontheactivecall
formhearingwhatyouorsomeoneelseintheroomis
saying.

To

canceltheMutefunction,presstheMutebuttonagain.

IfMutethevoice,theLEDislightonthisbutton.

HeadsetbuttonPickupandhunguponheadsetmode.Whenpickupby

headset,theLEDbuttonwilllighton.

VoicemailbuttonChecktheVoicemailstatus,iftherearevoicemail,thebutton

willlighton.

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3.

3.

3.

3.Basic

B asic

Basic

Basicfunctions

f unctions

functions

functionsand

a nd

and

andoperations

o perations

operations

operations

1)

1)

1)

1)Answer

A nswer

Answer

Answerthe

t he

the

thecalls

c alls

calls

calls

Whenthereisanincomingcall,AT840willreminduserwithringing.Thereare5ways
toanswerthecall

A.Answerbyhandset
Pickupthehandsetandtalkwiththecaller.Ifyouwanttohangup,justputbackthe
handset.Whenyouarephoningwiththehandsetandwanttophonewithhand-free
mode,pleasepressthehand-freebuttonandputdownthehandset.

B.Hand-freemode
Pressthespeakerbuttoninthephoneandtalkwithcallersbybuilt-inMicro-phoneand
Speaker.Ifyouwanttohangup,pleasepressthespeakerbuttonagain.Liftingthe
handsetinhand-freemodewillswitchtohand-freemodetalking.

C.Answerbyearphone
KeepyourearphoneconnectedwiththeRJ9earphonejack,whenthereisanincoming
call,presstheearphonebuttonontheIPphoneandtalkwiththecaller.Ifyouwantto
hangup,pleasepresstheearphonebuttonagain.Pressinghand-freekeycanchange
tohand-freemode,andliftingthehandsetwillchangetohand-freemode.

2)

2)

2)

2)Make

M ake

Make

MakeCall

C all

Call

Call

A.Usethehandset
Pickupthehandset,theLCDwillshowthecurrentlines(usercouldswitchbetween
line1toline4bypressingthelinebuttonbesidetheLCD).Presssoftkey"dial"tosend
thenumber.Whenyouhearthetonesof“du~~du~~”withdialednumbershowedon
theLCD,thecalled’sphoneisringing.Ifthecalledanswerthecall,thephonecallis
establishedandtheLCDwillshowthecallingtimeandthecalled’snumber.

B.Answerthephoneunderhand-freemode
PresstheSpeakerPhonebutton,theLCDwillshowthecurrentlines(usercouldswitch
betweenline1andline2bypressingthelinebuttonbesidetheLCD).Usercaninputthe
numberwiththekeyboardandpresssoftkey"dial"tosendthenumber.Whencaller
hearthetonesof“du~~du~~”withdialednumbershowedontheLCD,thecalled’s
phoneisringing.Ifthecalledanswersthecall,thephonecallisestablished,andthe
LCDwillshowthecallingtimeandthecalled’snumber.

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C.Dialfromphonebook

1.Press"Menu”buttonandenterDirectory->PersonalDirectory.Press"Select"to
showthetotalamountintelephone.Use"up"and"down"keystofindthecontact
person.Whenyoufindthecertaincontactperson,press"Dial"orjustpickupthe
handsettocallthisnumber.

2.Pickupthehandset,press"Dir",thenselectthecontactpersonandpress"Dial".

3)

3)

3)

3)Speed

S peed

Speed

Speeddial

d ial

dial

dial

It’smethodforthephoneinstandbymodetodialnumberimmediacy.
Themethodisasbelow：
A、Dial-upthenumberinstandbymode
B、Presssoftkey"dial"tosendoutthenumber
Dialthenumberendwith#,thenumberwillbesentoutimmediatelytoo,butonlycan
usedifpickupthehandsetorpresshandfree/headsetkey.

4)

4)

4)

4)Multiple

M ultiple

Multiple

Multipleline

l ine

line

linedial-up

d ial-up

dial-up

dial-up

AT840IPphonesupports4SIPlines.Thatmeansusercanregisteron4differentsip
accountssimultaneityinthesameIPphone.TheUsercanchooseline1,line2,line3or
line4bypresscorrespondinglinekey,SystemdefaulttouseLine1ifyoudidn'tchoose
line.
IPPhonebecalled:
AT840maximumsupports8concurrentcalls.Whenthereisanincomingcalltothe
secondline,LCDwillshowtheincomingtelephonenumberandlineledwillblinking.
TheUsercanpressthe“correspondinglinekey”,orpresssoftbutton"Hold"then
press“Ans”toreceivethesecondlinecall.

5)

5)

5)

5)Hang

H ang

Hang

Hangup

u p

up

upthe

t he

the

thephone

p hone

phone

phone

1)Headsethangup

Whenusehandsetmodecalling,putbackthehandsettohangup.

2)Handsfreehangup

Whenusehandsfreecalling,presssoftbutton“speakerphone”tohangup.

3)EarphoneHangup

WhenuseEarphonecalling,Pressthesoftbutton“headset”tohangup.

4)Hanguponelinecall

When2linescallsimultaneous,pressthehookwillendthecurrentcall.

6)

6)

6)

6)Call

C all

Call

CallTransfer

T ransfer

Transfer

Transfer



Attendedcalltransfer

Anattendedcalltransferallowsausertooptionallytransferacalltoathirdparty,after

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16

havingadiscussionwiththatthirdparty.

Duringanactivecall,pressthe"xfer"softkeytoplacethecurrentcallonholdandto
activateanidlelinekey .Dialedthetransfertargetnumberonthenewlyactivatedline.
Whenthetargetisringingoranswered,pressthe"xfer"softkeyagaintocompletethe
transfer .

Notes:
Thecasethattransferacallbeforethetransfertargetanswerthephoneiscalled
semi-attendedcalltransfer.Thisisdifferentfromablindtransferwhichisdescribedin
thenextsubsection.



Blindcalltransfer

Ablindtransferallowstheusertotransferacallwithoutspeakingwiththereceiverof
thetransferredcall.Fortheuser,thecallendsassoonasthetransfertarget’sphone
numberisdialed.Theunderlyingmechanismistheuser’sphonesendsthecontact
informationforthetransfertargettothephoneoftheotherpartyonthecall.The
informationiscarriedinasignalingmessage.Whenthemessageissent,theuser’s
phoneisdroppedfromthecallandtheotherparty’sphoneautomaticallydialsthe
transfertarget.

Toperformablindtransferpresstherightnavigationkeythenpress"Bxfer"softkey
anddialthetargetnumber,press"dial"toblindtransferthecalltothistarget.

7)

7)

7)

7)Message

M essage

Message

Messagewaiting

w aiting

waiting

waitingindication(MWI)

i ndication(MWI)

indication(MWI)

indication(MWI)

TheAT840hasanMWIkeyonthephonewithanenvelopico.Ifuserdoesn'tsetthe
voicemailnumber,pressingMWIkeywillrequirethesetupofvoicemailnumber.Then
pressingtheMWIkeycandirectlyaccessthemailbox.

8)

8)

8)

8)Mut

M ut

Mut

Mute

e

e

ecalls

c alls

calls

calls

Theusercanmutetheaudioinputintothephonewhenanaudiodeviceisswitchedon,
bypressingtheMUTEkey.

To

un-mute,presstheMUTEkeyagain.Ifnoaudiodevice
ison,pressingtheMUTEkeyhasnoeffect.Whenswitchingfromthespeakerphoneto
thehandset,thephoneisautomaticallyun-muted.meanwhileSipservermustsupport
RFC3515.

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9)

9)

9)

9)Call

C all

Call

CallHold

H old

Hold

Hold

Usercanholdthecurrentcallbypressingsoftbutton“Hold”.Andbypressingsoft
button“Resum”orpressthelinekey,usercangetbacktothepreviouscall.In3-way
conferencecallmode,usercanalsopressthisbuttontohold3-wayconferencecall,
andifyoupressitagain,usercangobackto3-wayconferencemode.Ifhangup
withoutexitingthestatusofhold.Theconversationwillnotbecancelled;thelineis
stillonhold.

10)

10)

10)

10)3-Way

3 -Way

3-Way

3-WayConference

C onference

Conference

ConferenceCalls

C alls

Calls

Calls

Toinitiateaconferencecall:
PresstheConfsoftbuttoninaconversationtohearadialtone.
Enterthetelephonenumberofthethirdpartyandpressdialkeytosenditout.

1)Pressthe"Conf"softbuttoninCalledpartyringingstate.Whenthethirdparty
answersthecall,itwillenter3-wayconferenceautomatically.

2)Afterthethirdpartyanswersthecall,pressing"Conf"keytoenter3-way
conference.

3)Press"Join"softbuttontoleavetheconferenceandmakethetwootherpartiesstill
inaconversation.

4)Ifuserhangsupthecalldirectlywithoutpressing"Join"softbutton,theconference
willbeendedandthethreepartiesarehangingup.

11)

11)

11)

11)Call

C all

Call

CallHistory

H istory

History

History

AT840supports200missedcalls,200incomingcallsand200dialedcalls.Whenthe
storageisfull,thelatestcallwillupdatethehistory.
Press"redial"softbuttonwhenstandby,alltheincoming(->)outgoing(<-)andmissed
calls(!)willbelisted.Thereisotherwaytocheckthem:
Missedcall
Method1:

1)WhentheLCDscreendisplays“(number)Missedcall(s)”,presssoftbutton

“Missed”,thenthescreenshowsallthe“MissedCall”.

2)Pressnavigationbuttontobrowsemissedcallhistory.

3)Choosethemissedcallrecord,press“Dial“softbuttontocallbackit

4)Press"Delete"softbuttontoelectthisitem.

5)Press“Edit“softbuttontoeditthisitem.

6)Pressrightnavigationkeythenpress"Save"softbuttontosavethisnumber.
Method2:

1)Pressthe"MENU"button.

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2)Pressthenavigationbuttontochoose“CallHistory”andthenpressOKbutton.

3)Pressthenavigationbuttontochoose“MissedCalls”,presssoftbuttonOK.

4)Pressthenavigationbuttontobrowsethemissedcallrecord.Ifthereisnorecord,

theLCDscreendisplay“ListisEmpty”.



Incomingcall

5)Pressthe"MENU"button.

6)Pressthenavigationbuttontochoose“CallHistory”andthenpressOKbutton.

7)Pressthenavigationbuttontochoose“AnsweredCalls”,presssoftbuttonOK.

8)Pressthenavigationbuttontobrowsetheincomingcallrecords.Ifthereisno

record,theLCDscreendisplay“ListisEmpty”.



Outgoingcall

1)Press“MENU”

2)Pressupordownnavigationkey,andselect"Callhistory"andpresssoftbutton

“OK”

3)Select“Rediallist”through“up”or“down”key,andpresssoftbutton“OK”

4)Pressupordownnavigationbuttonandcheckthereceivedcalls,LCDwillshow

“ListisEmpty”,ifthereisnoreceivedincomingcall.

12)

12)

12)

12)SMS

S MS

SMS

SMSfunction

f unction

function

function



CreatenewSMS

1)Pressrightnavigationkey

2)PressSMS

3)PressNew

4)EditSMScontextandyoucanswitchtheinputmethodbypressrightnavigation

keythenpress"Alpha"tochangeto"Num",press"Num"tochangeto"IP".

5)Whentheeditisdone,press"Send"andinputreceiver’sphonenumberor

IP

.

Afterinputingreceiver'saddress,pressSendtosendoutyourmessage.



SMSChecknewSMS

WhenthereisanewSMS,voicemailindicatorwillflicker.

1)pressrightnavigationkey

2)pressSMS

3)pressViewtocheckthenewSMS

4)PressReplytoreplytheSMS,orpressDeletetodeletethisSMS

5)PressCanceltoexit.

13)

13)

13)

13)Default

D efault

Default

DefaultPassword

P assword

Password

Password

Thereare2modelstosettheauthorityofwebaccessingandcommandline:User
modelandAdminmodel.AlltheparameterscanbevisibleandchangedinAdminmode

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whilepartofthemcanbevisibleinUsermode.



Web

W eb

Web

Webinterface:

i nterface:

interface:

interface:



UserModel
Username：usernodefaultPassword

AdminModel：

Username：adminnodefaultPassword

14)

14)

14)

14)Check

C heck

Check

Checkthe

t he

the

thePhone

P hone

Phone

Phone’

’

’

’s

s

s

sIP

I P

IP

IP

Press"MENU",defaultpasswordis123,thenpress9toenter"Network",select
"WAN",youwillseethenetworkmodeandcurrentip.

15)

15)

15)

15)Dial

D ial

Dial

DialPlan

P lan

Plan

Plan

TheAT840allowseachextensiontobeconfiguredwithadistinctdialplan.Thedial
planspecifieshowtointerpretdigitsequencesdialedbytheuser,andhowtoconvert
thosesequencesintoanoutbounddialstring.

TheAT840syntaxforthedialplancloselyresemblesthecorrespondingsyntax
specifiedbyMGCPandMEGACO.Someextensionsareaddedthatareusefulinan
end-point.

Default:(xxxxxxxxxxxx.)
Whichmeansallowdialoutallkindofnumbers.

Dialplanformat:(Dial_Plan1|Dial_Plan2|Dial_Plan3|Dial_Plan4)
Forexample:(*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|
xxxxxxxxxxxx.)

TheDial_Planparameterscontaintheactualdialplanscriptsforeachextension.
DialPlanDigitSequences:
Theplanscontainaseriesofdigitsequences,separatedbythe‘|’character.The
collectionofsequencesisenclosedinparentheses,‘(‘and‘)’.

Whenauserdialsaseriesofdigits,eachsequenceinthedialplanistestedasa
possiblematch.Thematchingsequencesformasetofcandidatedigitsequences.As
moredigitsareenteredbytheuser,thesetofcandidatesdiminishesuntilonlyoneor
nonearevalid.

AnyoneofasetofterminatingeventstriggerstheAT840tobothacceptthe
user-dialedsequence,andtransmitittoinitiateacall,orelserejectitasinvalid.The

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terminatingeventsare:

•Nocandidatesequencesremain:thenumberisrejected.

•Onlyonecandidatesequenceremains,andithasbeenmatchedcompletely:the
numberisacceptedandtransmittedafteranytransformationsindicatedbythedial
plan,unlessthesequenceisbarredbythedialplan(barringisdiscussedlater),in
whichcasethenumberisrejected.

•Atimeoutoccurs:thedigitsequenceisacceptedandtransmittedasdialedif
incomplete,ortransformedasperthedialplanifcomplete.

•Anexplicit‘send’(userpressesthe‘#’key):Thedigitsequenceisacceptedand
transmittedasdialedifincomplete,ortransformedasperthedialplanifcomplete.

Thetimeoutdurationdependsonthematchingstate.Ifnocandidatesequencesareas
yetcomplete(asdialed),theInterdigit_Long_Timeoutapplies.Ifacandidate
sequenceiscomplete,butthereexistsoneormoreincompletecandidates,thenthe
Interdigit_Short_Timeoutapplies.

Whitespaceisignored,andmaybeusedforreadability.

DigitSequenceSyntax:
Eachdigitsequencewithinthedialplanconsistsofaseriesofelements,whichare
individuallymatchedtothekeyspressedbytheuser.Elementscanbeoneofthe
following:

Individualkeys‘0’,‘1’,‘2’...‘9’,‘*’,‘#’.
Theletter‘x’matchesanyonenumericdigit(‘0’...‘9’)
Asubsetofkeyswithinbrackets(allowsranges):‘[‘set‘]’(e.g.[389]means‘3’or‘8’
or‘9’)
Numericrangesareallowedwithinthebrackets:digit‘-‘digit(e.g.[2-9]means‘2’or
‘3’or…or‘9’)
Rangescanbecombinedwithotherkeys:e.g.[235-8*]means‘2’or‘3’or‘5’or‘6’or
‘7’or‘8’or‘*’.

Elementrepetition:
Anyelementcanberepeatedzeroormoretimesbyappendingaperiod(‘.’character)
totheelement.Hence,“01.”matches“0”,“01”,“011”,“0111”…etc.

SubsequenceSubstitution:
Asubsequenceofkeys(possibly empty)canbeautomaticallyreplacedwithadifferent
subsequenceusingananglebracketnotation:‘<’dialed-subsequence‘:’
transmitted-subsequence‘>’.So,forexample,“<8:1650>xxxxxxx”wouldmatch
“85551212”andtransmit“16505551212”.

IntersequenceTones:
An“outsideline”dialtonecanbegeneratedwithinasequencebyappendinga‘,’

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characterbetweendigits.Thus,thesequence“9,1xxxxxxxxxx”soundsan“outside
line”dialtoneaftertheuserpresses‘9’,untilthe‘1’ispressed.
NumberBarring:
Asequencecanbebarred(rejected)byplacinga‘!’characterattheendofthe
sequence.Thus,“1900xxxxxxx!”automaticallyrejectsall900areacodenumbers
frombeingdialed.

InterdigitTimerMasterOverride:
Thelongandshortinterdigittimerscanbechangedinthedialplan(affectingaspecific
line)byprecedingtheentireplanwiththefollowingsyntax:

Longinterdigittimer:‘L’‘:’delay-value‘,’
Shortinterdigittimer:‘S’‘:’delay-value‘,’

Thus,“L=8,(...)”wouldsettheinterdigitlongtimeoutto8secondsfortheline
associatedwiththisdialplan.And,“L:8,S:4,(...)”wouldoverrideboththelong
andtheshorttimeoutvalues.

LocalTimerOverrides:
Thelongandshorttimeoutvaluescanbechangedforaparticularsequencestartingat
aparticularpointinthesequence.Thesyntaxforlongtimeroverrideis:‘L’delay-value
‘‘.Notetheterminatingspacecharacter.Thespecifieddelay-valueismeasuredin
seconds.Similarly,tochangetheshorttimeroverride,use:‘S’delay-value<space>.

Pause:
Asequencemayrequireanexplicitpauseofsomedurationbeforecontinuingtodial
digits,inorderforthesequencetomatch.Thesyntaxforthisissimilartothetimer
overridesyntax:‘P’delay-value<space>.Thedelay-valueismeasuredinseconds.
ThissyntaxallowsfortheimplementationofHot-LineandWarm-Lineservices.To
achievethis,onesequenceintheplanmuststartwithapause,witha0delayforaHot
Line,andanon-zerodelayforaWarmLine.

Implicitsequences:
TheSPAimplicitlyappendstheverticalcodesequencesenteredintheRegional
parametersettingstotheendofthedialplanforbothline1andline2.Likewise,if
Enable_IP_Dialingisenabled,thenipdialingisalsoacceptedontheassociatedline.

Examples:
ThefollowingdialplanacceptsonlyUS-style1+area-code+local-number,withno
restrictionsontheareacodeandnumber.

(1xxxxxxxxxx)

Thefollowingalsoallows7-digitUS-styledialing,andautomatically insertsa1+212

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(localareacode)inthetransmittednumber.

(1xxxxxxxxxx|<:1212>xxxxxxx)

Foranofficeenvironment,thefollowingplanrequiresausertodial8asaprefixfor
localcallsand9asaprefixforlongdistance.Ineithercase,an“outsideline”toneis
playedaftertheinitial8or9,andneitherprefixistransmittedwheninitiatingthecall.

(<9,:>1xxxxxxxxxx|<8,:1212>xxxxxxx)

Thefollowingallowsonlyplacinginternationalcalls(011call),withanarbitrary
numberofdigitspastarequired5digitminimum,andalsoallowscallingan
internationalcalloperator(00).Inaddition,itlengthensthedefaultshortinterdigit
timeoutto4seconds.

S:4,(00|011xxxxxx.)

ThefollowingallowsonlyUS-style1+area-code+local-number,butdisallowsarea
codesandlocalnumbersstartingwith0or1.Italsoallows411,911,andoperator
calls(0).
(0|[49]11|1[2-9]xx[2-9]xxxxxx)

ThefollowingallowsUS-stylelongdistance,butblocks9xxareacodes.

(1[2-8]xx[2-9]xxxxxx)

Thefollowingallowsarbitrarylongdistancedialing,butexplicitlyblocksthe947area
code.

(1947xxxxxxx!|1xxxxxxxxxx)

ThefollowingimplementsaHotLinephone,whichautomaticallycalls12125551234.

(S0<:12125551234>)

ThefollowingprovidesaWarmLinetoalocalofficeoperator(1000)after5seconds,
unlessa4digitextensionisdialedbytheuser.

(P5<:1000>|xxxx)

4.

4.

4.

4.Web

W eb

Web

Websettings

s ettings

settings

settings

EnterAT840IPaddressesinthewebbrowsertogotothelogonpage,thenyouwill

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accessAT840'suserwebpage.
Click"admin"whichisontherightcornertoenteradministratorwebpage.

1)

1)

1)

1)System

S ystem

System

Systemstat

s tat

stat

status

u s

us

us

ThispageshowstheIPphone'ssystemstatus.

Product

Product

Product

ProductInformation

I nformation

Information

Informationshowstheproductname,protocol,softwareandhardware

version,Macaddressandserialnumber .

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Network

Network

Network

NetworkInformation

I nformation

Information

Informationshowsthetype,

IP,

netmask,gateway,DNS,hostname,

domainandVPNinformation.

Account

Account

Account

Account1

1

1

1/2/3/4

/ 2/3/4

/2/3/4

/2/3/4Information

I nformation

Information

Informationshowswhethertheaccountisregisteredandthe

proxy,userID,messagewaitingonoroffandtheregistrationtime.
TheVersionshowsthecurrentfirmwareversion.

2)

2)

2)

2)Network

N etwork

Network

Network

1.1.

1.1.

1.1.

1.1.Basic

B asic

Basic

Basic

Thereare3waystoconnecttotheinternetDHCP ,StaticandPPPoE,pleasechoose

oneaccordingtoyourownsituation.

Network

Network

Network

Networkmode:

m ode:

mode:

mode:youcanchooseDHCP ,StaticandPPPoE

DHCP:AT840defaulttouseDHCPtoobtaindynamic

IP.
Static:Ifyouwanttosetyouripasstatic,youshouldfillip,netmask,gatewayand
DNSinformation.
PPPoE:IfconnectAT840tomodem,youshouldfillADSLaccountandthepassword
whichassignedbyyournetworkserviceprovider.

1.2.

1.2.

1.2.

1.2.Advance

A dvance

Advance

Advance







Web

Web

Web

WebServer

S erver

Server

Server

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

EnableWebServer:enableordisablewebaccess.Ifchoose"no",youcannot
accessAT840webpage.



Adminpassword:setadminwebpageaccesspassword.(username:admin)



Userpassword:setuserwebpageaccesspassword.(username:user)



HTTPport:setportforHTTP(defaultis80)
Forexample,theAT840'sipis192.168.1.223
HTTPportwassetas100,youhavetotype"http://192.168.1.223:100"inweb
browsertoenterAT840webpage.









VPN

V PN

VPN

VPN



VPNEnable:whetherenableVPN



VPNType:onlysupportL2TPVPN



Serveraddress:VPNserveraddress



Username:VPNaccount'susername



Password:VPNaccount'spassword

Afterapply,thephonewillreboot.TheVPNipwillshowontheSystemStatuspage.









VLAN

V LAN

VLAN

VLAN



UseVlanT agging:vlantagoruntag

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

VoiceVLANIdentifier(1..4094):AssignVLANidforvoicestreambetween1to
4094



VoiceVLANPriority:thedegreeis0-7,7isthehighestpriority.



DataVLANIdentifier(1..4094):AssignVLANidfordatastreambetween1to4094



DataVLANPriority:thedegreeis0-7,7isthehighestpriority.









Port

P ort

Port

PortLink

L ink

Link

Link

Choose

Choose

Choose

Choosethe

t he

the

thetype

t ype

type

typeof

o f

of

ofthe

t he

the

theWAN/LAN

W AN/LAN

WAN/LAN

WAN/LANnetwork

n etwork

network

networkport

p ort

port

portlink

l ink

link

link



WANPortLink:Autonegotiate,fullduplex10Mbps,fullduplex100Mbps,half
duplex10Mbps,halfduplex100Mbps.



PCPortLink:Autonegotiate,fullduplex10Mbps,fullduplex100Mbps,halfduplex
10Mbps,halfduplex100Mbps.









Qos

Qos

Qos

Qos

Quality

Quality

Quality

Qualityof

o f

of

ofservice

s ervice

service

service



SIPQos:QualityofserviceforSIP(Diffserv)



VoiceQos:QualityofserviceforRTP(Diffserv)









Syslog

Syslog

Syslog

Syslog



EnableSyslog:whethertoenablesyslog.

Loglevel:None，Alert，Critical，Error，Warning，Notice，Info，Debug.Thedebug

levelisthemostdetailed.



SyslogServer:SyslogServeraddress.



Port:Syslogport,whichusuallyis514.

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3)

3)

3)

3)SIP

S IP

SIP

SIPSetting

S etting

Setting

Setting







Sip

Sip

Sip

SipTimer

T imer

Timer

TimerValues

V alues

Values

Values



SipT1:RFC3261T1value(RTTEstimate).Range:0–64sec

SipT2:RFC3261T2value(Maximumretransmitintervalfornon-INVITErequests

andINVITEresponses).Range:0–64sec

SipT4:RFC3261T4value(Maximumdurationamessagewillremaininthe

network).Range:0–64sec

RegRetryIntvl:Intervaltowaitbeforethephoneretriesregistrationagainafter

encounteringafailureconditionduringlastregistration

SubRetryIntvl:Intervaltowaitbeforethephoneretriesregistrationagainafter

encounteringafailureconditionduringlastregistration.







RTP

R TP

RTP

RTPParameters

P arameters

Parameters

Parameters

RTPPortMin:MinimumportnumberforRTPtransmissionandreception.<RTP

PortMin>and<RTPPortMax>shoulddefinearangethatcontainsatleast2even
numberports.Defaultsto16384

RTPPortMax:MaximumportnumberforRTPtransmissionandreception.<RTP

portMin>and<RTPPortMax>shoulddefinearangethatcontainsatleast2even
numberports.Defaultsto16482.

RTPPacketSize(ms):Packetsizeinmilliseconds,whichcanbe10,20,30,40,60.







SDP

S DP

SDP

SDPPayload

P ayload

Payload

PayloadTypes

T ypes

Types

Types

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

TheconfigureddynamicpayloadsareusedforoutboundcallsonlywheretheSPA
presentstheSDPoffer .ForinboundcallswithaSDPoffer ,SPAwithfollowthe
caller'sdynamicpayloadtypeassignments.



AVTDynamicPayload---AVTdynamicpayloadtype.Defaultsto101



G729bDynamicPayload---G729bdynamicpayloadtype.Defaultsto18



G726r16DynamicPayload---G726r16dynamicpayloadtype.Defaultsto108



G726r24DynamicPayload---G726r24dynamicpayloadtype.Defaultsto97



G726r32DynamicPayload---G726r32dynamicpayloadtype.Defaultsto2



G726r40DynamicPayload---G726r40dynamicpayloadtype.Defaultsto96



iLBCDynamicPayload---iLBCdynamicpayloadtype.Defaultsto98



iLBCMode---iLBCcodeccoderate,whichcanbe13.3kbit/s,15.2kbit/s



Lin16-16DynamicPayload---Lin16-16dynamicpayloadtype,defaultsto102



G711aCodecName---G711acodecnameusedin

SDP,

defaultstoPCMA



G711uCodecName---G711ucodecnameusedin

SDP,

defaultstoPCMU



AVTCodecName---AVTcodecnameusedin

SDP,

defaultstotelephone-event



G722CodecName---G722codecnameusedin

SDP,

defaultstoG722



G723CodecName---G723codecnameusedin

SDP,

defaultstoG723



G723Mode---G723codeccoderate,whichcanbe6.3kbit/s,5.3kbit/s



G729abCodecName---G729abcodecnameusedin

SDP,

defaultstoG729



G726-16CodecName---G726-16codecnameusedin

SDP,

defaultstoG72616



G726-24CodecName---G726-24codecnameusedin

SDP,

defaultstoG72624



G726-32CodecName---G726-32codecnameusedin

SDP,

defaultstoG72632



G726-40CodecName---G726-40codecnameusedin

SDP,

defaultstoG72640



iLBCCodecName---iLBCcodecnameusedin

SDP,

defaultstoiLBC



Lin16-16CodecName---Lin16-16codecnameusedin

SDP,

defaultstoL16

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







NAT

N AT

NAT

NATSupport

S upport

Support

SupportParameters

P arameters

Parameters

Parameters



EnableStun:WhethertousestuntodiscoverNATmapping.



StunServer:StunservertocontactforNATmappingdiscovery.

4)

4)

4)

4)Account

A ccount

Account

Account

Account1

Account1

Account1

Account1/

/

/

/Account

A ccount

Account

Account2/

2 /

2/

2/Account

A ccount

Account

Account3/

3 /

3/

3/Account

A ccount

Account

Account4

4

4

4









SIP

SIP

SIP

SIP



Enable:whetherenablethissipregister .



DisplayName:Thisnamewilldisplayonyourscreen.ItwillshowtheUserID
insteadifleavedisplaynameasblank.



UserID:Usernameofsipaccount.



AuthenticateID:normallyisthesamewithUserID,canalsoleaveitasblank.



Password:Passwordofsipaccount.



ServerServer:SIPserveraddress,supportbothIPaddressanddomainname.



ServerPort:SIPserverport,defaultis5060.



UseOutboundProxy:Whethertouseoutboundproxy.

OutboundProxyServer：NormallytheProxyserveristhesameasSIPserver.If

theyaredifferentthenfillinthecorrectinformationthatprovidedbyISP.



OutboundProxyPort:Setyourproxyserverport.

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

RegisterExpires:registerexpiretime,defaultis60seconds.AT840willauto
configurethisexpiretimetotheserverrecommendedsettingifitisdifferentfrom
theSIPserver.



TransportType:UDP/TCP/TLS.



SIP100RelRequire:Ifenable,phoneneedtheothersidetorespondPRACKto
reliabletransmissionofprovisionalresponses(18x).









Codec

C odec

Codec

CodecConfiguration

C onfiguration

Configuration

Configuration



PreferCodec:Selectapreferredcodecforallcalls.(G711u/G711a/G729/
G722/G723/G726-16/G726-24/G726-32/G726-40/Lin16-16)
However,theactualcodecusedinacallstilldependsontheoutcomeofthecodec
negotiationprotocol.



UserPreferCodecOnly:Onlyusethepreferredcodecforallcalls.Thecallwillfail
ifthefarenddoesnotsupportthiscodec.



DTMFTxMethod:selectthemethodtotransmitDTMFsignalstothefarend:
Inband,rfc2833,INFO.DefaultstoRFC2833.









Call

C all

Call

CallFeature

F eature

Feature

FeatureSetting

S etting

Setting

Setting



MessageWaiting:whethertopromptifthereisavoicemail.



VoiceMailNumber:ifyousetvoicemailnumber,thenyoucanjustpressthe
voicemailkeytoautodialvoicemailnumberthenentervoicemailbox.



PickupServiceCode:setPickupServiceCodeaccordingtotheservicesettings.



UDPKeepAliveEnable:EnabelUDPkeepalive,todetectiftheserverisstill
available.



UDPKeepAliveIntvl:Setexpiretimeofthekeepalive

UDP.



DefaultRing:whichringtoselectforthisaccount.



SRTP:SecureRealTimeControlProtocol.

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







Dial

D ial

Dial

DialPlan

P lan

Plan

Plan



DialPlan:Configuredialruleforthissipaccount,pleaserefertodialplan .

5)

5)

5)

5)Phone

P hone

Phone

PhoneSetting

S etting

Setting

Setting

5.1.

5.1.

5.1.

5.1.Preference

P reference

Preference

Preference









Language

L anguage

Language

Language

Supportcustomizablemulti-language.









Output

Output

Output

OutputVolume(1~8)

V olume(1~8)

Volume(1~8)

Volume(1~8)



HandsetVolume:Specifyhandsetvolumegrade



SpeakerPhoneVolume:Specifyhand-freevolumegrade



HeadsetVolume:Specifyheadsetvolumegrade









Input

Input

Input

InputGain

G ain

Gain

Gain



HandsetGain:Specifyhandsetgain,thebiggerthegainistheloudertheotherend
heard.

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

SpeakerPhoneVolume:Specifyhand-freegain,thebiggerthegainisthelouder
theotherendheard.



HeadsetVolume:Specifyheadsetgain,thebiggerthegainistheloudertheother
endheard.









LCD

L CD

LCD

LCD



LCDContrast



BacklightTime(Seconds)









Control

Control

Control

ControlTimer

T imer

Timer

TimerValues(Seconds)

V alues(Seconds)

Values(Seconds)

Values(Seconds)



InterdigitLongTimer:Longtimeoutbetweenenteringdigitswhendialing.Range:
0–64sec



InterdigitShortTimer:Shorttimeoutbetweenenteringdigitswhendialing.Range:
0–64sec



RecorderDelay:Delayafterfarendhangsupbeforereordertoneisplayed.0=
playsimmediately,inf=neverplays.Range:0–255sec









Date

D ate

Date

DateAnd

A nd

And

AndTime

T ime

Time

Time









NTP

N TP

NTP

NTP



NTPServer:Networktimeprotocolservice,defaultispool.ntp.org.



TimeZone:Chooseyourowntimezone.



DaylightSavingTime:whethertoenableDaylightsavingtime.



DaylightSavingTimeRule:Thisparameterisarulewiththreefields,eachfieldis

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separatedbysemicolon;asshowbelow:
Start=<start-time>;end=<end-time>;save=<save-time>

<start-time>and<end-time>specifythestartandenddateofdaylightsavingtime,
month/date/weekand<save-time>istheamountofhour/min/sectoaddtothe
currenttimeduringdaylightsavingperiod.The<save-time>valuecanbepreceded
byanegative(-)signifsubtractionisdesiredinsteadofaddition.

If<weekday>is0,itmeansthedatetostartorenddaylightsavingisatexactlythe
givendate.Inthatcase,the<day>valuemustnotbenegative.If<weekday>isnot
zero,thenthedaylightsavingstartsorendsonthe<weekday>onorafterthegiven
dateif<day>ispositive,oronorbeforethegivendateif<day>isnegative.If<day>
is-1,itmeansthe<weekday>onorbeforetheend-of-the–month(inotherwords
thelastoccurrenceof<weekday>inthatmonth)

Optionalvaluesinside[]areassumedtobe0iftheyarenotspecified.Midnightmeans
0:0:0ofthegivendate.

E.G.start=4/1/7/8:00:00;end=10/1/7/9:00:00;
save=-1Starttimeis1stApril,Sunday,8:00:00am.
Endtimeis1stOctober,Sunday,9:00:00am.
Thedisplaytimewillbeonehourearlythanthestandardtime.









Manual

M anual

Manual

Manual



SetLocalDate(YYYY/mm/dd):manuallysetlocaldate:year/month/day



SetLocalTime(HH:mm:ss):manuallysetlocaltime:hour/minute/second

5.2.

5.2.

5.2.

5.2.Line

L ine

Line

Line

SetnameforeachlineshowedonLCD,ifkeepitasblank,itwillusephoneSIPaccount

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userIDasname.

5.3.

5.3.

5.3.

5.3.Features

F eatures

Features

Features









Speed

Speed

Speed

SpeedDial

D ial

Dial

Dial

Setspeeddialfor2-9.Forexample,set6750forkey2,thenyoucanpress2then
presssoftkey"dial",6750willbedialoutimmediately.









Call

C all

Call

CallForward

F orward

Forward

Forward



AlwaysTarget:everyincomingcallwillforwardtothistarget.



BusyT arget:TheincomingcallwillforwardtothistargetwhenAT840isbusy.



NoAnswer:Theincomingcallwillforwardtothistargetwhenthereisnoanswer .



AfterRingTime(Seconds):Afterthistime,thephonewillbeforwardtonoanswer
target.

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







Do

D o

Do

DoNot

N ot

Not

NotDisturb

D isturb

Disturb

Disturb

WhenenableDoNotDisturbonthewebpageoronthephone,alltheincomingcallwill
benoanswer,andMissedCallinformationwillshowontheLCD.









Block

Block

Block

BlockCall

C all

Call

CallID

I D

ID

ID

WhenenableBlockcallerID,AT840willcallothersasanonymous.









Block

Block

Block

BlockAnc

A nc

Anc

AncCall

C all

Call

Call

Whenenableblockanonymouscall,AT840willrejectanonymouscaller.









Auto

Auto

Auto

AutoAnswer

A nswer

Answer

Answer

Whenacallincoming,thephonewillanswerthecallbyhandfreeautomatically.









Others

Others

Others

Others

DefinetheSendkeyas#or*,press#or*afterdialnumber,thennumberwillbesent
outimmediately.

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5.4.

5.4.

5.4.

5.4.Voice

V oice

Voice

Voice







Echo

E cho

Echo

EchoCancellation

C ancellation

Cancellation

Cancellation



VAD：SelectitornottoenableordisableVAD(VoiceActiveDetection).Ifenable

VAD,G729Payloadlengthcouldnotbesetover20ms.



CNG：SelectitornottoenableordisableCNG(ComfortNoiseGenerator)







Jitter

Jitter

Jitter

JitterBuffer

B uffer

Buffer

Buffer

Type:Choosetypeofjitterbuffer .TheSPAcanbufferincomingvoicepacketsto

minimizeout-of-orderpacketarrival.Thisprocessisknownasjitterbuffer .

MinDelay:Theminimumdelayofthejitterbuffer.
MaxDelay:Themaximumdelayofthejitterbuffer.
NormalDelay:Itisusedasfixeddelaywhichshouldbebetweenmindelayand

maxdelay .Afterfinishing,clicksubmitbuttontosavechanges..

5.5.

5.5.

5.5.

5.5.Ring

R ing

Ring

Ring

Administercanupload2userdefineringforAT840.Theringfilesouldbewav(8k,8bit,
u-law)andnolargerthan200k.

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5.6.

5.6.

5.6.

5.6.Tone

T one

Tone

Tone

SettheToneScriptforeachtone.
Forexample,MWIDialTone:350@-19,440@-19;2(.1/,1/1=2);10(*/0/1+2)
Frequency1,Frequency2;CadenceSection1;CadenceSection2

350@-19 :Frequency1is350HZat-19dBm
440@-19:Frequency2is440HZat-19dBm
2(.1/,1/1=2) :CadenceSectionlengthis2s,0.1son,0.1soff,withfrequencies1and

2

10(*/0/1+2):CadenceSectionlengthis10s,alwayson(*meansalways,0means

never),withfrequencies1and2.

Countrystands:selectacountrystandardtoneasdefault.
DialT one：Playedwhenpromptingtheusertoenteraphonenumber.
OutsideDialT one：Analternativeto<DialTone>usuallyusedtoprompttheuser

toenteranexternalphonenumber(versusaninternalextension).Thisis
triggeredbya“,”characterencounteredinthedialplan.

BusyT one：Playedwhena486RSCisreceivedforanoutboundcall.
ReorderTone：Playedwhenanoutboundcallhasfailedorafterthefarendhangs

upduringanestablishedcall.

OffHookWarningTone:Playedwhenthesubscriberdoesnotplacethehandseton

thecradleproperly.

RingBackTone：Playedforanoutboundcallwhenthefarendisringing.


MWIDialT one：Thistoneisplayedinsteadof<DialT one>whenthereareunheard

messagesinthesubscriber’smailbox.

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HoldingTone： Indicatetothelocaluserthatthefarendhasplacedthecallonhold.
ConferenceTone：PlaystoallpartieswhenaThreewayconferenceisinprogress.

5.7.

5.7.

5.7.

5.7.Programmable

P rogrammable

Programmable

Programmablekey

k ey

key

key



Event:



None:DonotusethisBLFkey



Hold:holdacall



Xfer:transferacall



Conf:make3wayconference



DND:Donotdisturb(canmakecallbutcannotreceivecall).



CFWD:callforward



Speeddial:Speeddial,needtofillaspeeddialnumber.



BLF:Busylampfield,needtofillaBLFnumbertomonitor.
WhentheBLFnumberisringing,theBLFkeywillturntoredandblink.
WhentheBLFnumberisduringacall,theBLFkeywillstayforred.
TheBLFkeywillbeyellow,iftheBLFnumberisidle.AndyoucanpresstheKey
tocallthenumber(likespeeddial).



CallPickup:Pickupthesb'scallwhichinthesamepickupgroup.



CallPark:Parkacallontheserver .



SMS:message



Redial:redialthenumber.



Account:whichaccountyouwanttoused.



Number:whichnumbertosetforCFWD,speeddial,BLFetc.

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5.7.

5.7.

5.7.

5.7.Ext

E xt

Ext

ExtKey

K ey

Key

Key

AfterconnectextensionmoduletoAT840'sEXTport,AT840willautodetectthe
extensionmodule.Thereare20keysoneachextensionmodule.

Event:
None:DonotusethisBLFkey
Speeddial:Speeddial,needtofillaspeeddialnumber .
BLF:Busylampfield,needtofillaBLFnumbertomonitor .

WhentheBLFnumberisringing,theBLFkeywillturntoredandblink.
WhentheBLFnumberisduringacall,theBLFkeywillstayforred.
TheBLFkeywillbeyellow,iftheBLFnumberisidle.AndyoucanpresstheKey
tocallthenumber(likespeeddial).

Account:whichaccountyouwanttoused.
Number:whichnumbertosetforCFWD,speeddial,BLFetc.

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6)

6)

6)

6)Update

U pdate

Update

Update

6.1.

6.1.

6.1.

6.1.Manual

M anual

Manual

ManualUpdate

U pdate

Update

Update

BootLoader:DownloadBootfileonATCOM'swebpage,thenselectthefilefrom

yourPCtoupgrade.

Firmware:DownloadfirmwareonATCOM'swebpage,thenselectfirmwarefrom

yourPCtoupgrade.

LanguagePackage:DownloadLanguagePackageonATCOM'swebpage,then

selectthepackagefromyourPCtoupgrade.Pleasenotethat,thelanguage
packageyouupdatedwillreplacetheexistedlanguageonthephone.

Configuration:Upgradeordownloadconfig.xmlfile.
PhoneBook:Upgradeordownloadphonebook.xml
AttendantKeys:Upgradeordownloadattendant_keypad.xml

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6.2.

6.2.

6.2.

6.2.Auto

A uto

Auto

AutoProvision

P rovision

Provision

Provision

Configuration

Configuration

Configuration

ConfigurationProfile

P rofile

Profile

Profile

Provision

P rovision

Provision

ProvisionEnabl

E nabl

Enabl

Enable---Enable/disabletheautoprovision.

Resync

Resync

Resync

ResyncOn

O n

On

OnReset

R eset

Reset

Reset---Choosingyestoupgradetheconfigurationaftereachreboot.

Profile

Profile

Profile

ProfileRule

R ule

Rule

Rule---ItcansupportTFTP/FTP/HTTPautoprovision.FTPonlysupports

anonymousaccountlogin.Setprofileruleasbelow:
TFTPrule:tftp://ip-address/config.xml
FTPrule:ftp://ip-address/config.xml

6.3.

6.3.

6.3.

6.3.Reset

R eset

Reset

Reset&

&

&

&Reboot

R eboot

Reboot

Reboot



Reset
ResetwillsetAT840tofactorydefault,pleasebackuptheconfig.xml,phonebook.xml
andattendant_keypad.xmlbeforereset.



Reboot
Rebootwillterminateallactivecalls,andcostalittletime.

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7)

7)

7)

7)Phone

P hone

Phone

PhoneBook

B ook

Book

Book

NewContact:Addanewphonebookitem.
Mode:DirectoryorBlacklist.NumbersinBlacklistwillberejectwhencalling.
Name:nameofanumber，whenthecallofthisnumbercomesintheLCDwill

showthename.

Number:phonenumber.
Submit:Submittoapplythechange.
Reset:Canceltheinputting.

Click【Delete】todeletetheitem.

Notice：Maximumrecordsofphonebookis200.

8)

8)

8)

8)Call

C all

Call

CallLog

L og

Log

Log



Redial:Recordofdiallist,maximum200items.



Received:Recordofreceivedlist,maximum200items.



Missed:RecordofMissedlist,maximum200items.

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