ATCOM AT-620, AT-620P User Manual
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
AT-620 User Manual
ISSUE 2.0
2011-01-12
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
1st、 AT-620’s Network Features
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4
1、 The View
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4
2、 Interfaces
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4
3、 Electricity characteristic
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4
4、 Software
........................................................................................................................
4
5、 Network
.........................................................................................................................
5
6、 Management and Maintenance
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5
7、 Protocol
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6
8、 Compliant Standard
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6
9、 Operating Requirement
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6
10、 Packing List
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7
11、 Installation
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7
2nd、 Feet installation instruction
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7
3rd、 Keypad of IP Phone
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10
4th、 Menu Operation
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11
5th、 Basic functions and operations
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16
1、 Answer the calls
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16
2、 Make Call
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17
3、 Speed dial
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17
4、 Multiple line dial-up
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18
5
、 Hang up the phone
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18
6、 Call Transfer
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18
7、 Call Hold
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19
8、 3-Way Conference Calls
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20
9、 Call History
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20
10、 Call pickup
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21
11、 Join call
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21
12、 Redial/Unredial
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22
13、 vport
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22
14、 Click to dial
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23
15、 SMS function
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23
16、 Preload Password
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24
17、 Check the Phone’s IP
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24
6th、 Web settings
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24
1、 Current state
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25
2、 Network
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25
2.1. Wan Config
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25
2.2. LAN Config
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28
3、 VoIP
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28
3.1. SIP1
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28
3.2. SIP 2
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32
3.3. Iax2 Config
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35
4、
Advance
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36
4.1. DHCP Server
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36
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
4.2. NAT
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37
4.3. Net Service
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40
4.4. Firewall
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40
4.5. Qos
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42
4.6. Digital Map
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43
4.7. Stun
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44
4.8. Call Service
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45
4.9. MMI Filter
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46
4.10. Audio Settings
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47
4.11. VPN
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48
5、 Dial Peer
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49
6、 Config Manage
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51
7、 Update
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52
7.1. Web Update
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52
7.2. FTP/TFTP Update
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52
7.3. Auto Provisioning
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53
8、 System Manage
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54
8.1. Account Manage
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54
8.2. Phone Book
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56
8.3. Multi Line Set
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56
8.4. Syslog Config
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57
8.5. Time Set
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58
8.6. Call Log
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59
8.7. Language Set
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59
8.8. Logout
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59
8.9. Reboot
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60
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
1st、 AT-620’s Network Features
1
、
The View
2
、
Interfaces
¾ Power: Output Power: 12VDC, 500mA.
¾ WAN: RJ45 port.
¾
LAN: RJ45 port.
3
、
Electricity characteristic
¾
Specialty of electric: output 12V 500mA DC
¾
The network connects: 2 RJ45 connect, a WAN, a LAN
¾
Headset jack : RJ9 jack * 2
4
、
Software
¾
Sip 2.0 (RFC3261)
¾
Two lines SIP, support IAX2
¾
STUN
¾
Jitter Buffer(200ms),VAD,CNG
¾
G.711A/u, G722, G.723, G.726-32, G.729 Codec
¾
G.168 compliant 96ms echo cancellation
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
¾
Support SIP domain，SIP authentication(none，basic,MD5）.
¾
Support inbound audio, RFC2833 andSIP info , DTMF transmission way
¾ SIP Call Forward、Call transfer、Call hold、Call waiting, 3-way talking
、Pickup、Join call、Redial、Unredial、Call Park、Vport、Click to dial
¾
Dial without register
¾
Support Hotline、DND(Do Not Disturb)、Blacklists、Call Limitation、DND
、Incoming list
¾
Dial-peer calling rule, IP to IP call
¾
SIP server conference
¾ Phone book with 500 records, 100 answered call、missed call for each
¾ Support HTTP、FTP TFTP updating the configuration and firmware
¾
Syslog
¾
Answering machine
¾
Support SNTP client
¾
Telnet, WEB visit terminal
¾
Support different level user management
¾
Support multi language ( LCD support Latin language system, web
support all languages)
¾
soft button: soft button * 4
¾
Support SMS
5
、
Network
¾
WAN/LAN：Support bridge or route mode
¾ Support base of NAT and NAPT
¾
Support PPPoE，（ADSL，cable modem use for internet connecting）
¾
Support VLAN（DATA VLAN and VOICE VLAN）
¾
Support DMZ
¾
Support L2TP VPN（OpenVPN optional）
¾
WAN support Primary and Alter function
¾
WAN support DHCP Client
¾
LAN support DHCP Server
¾
Qos support Diffserv
¾
Support Network command tool: include ping, trace route, telnet
6
、
Management and Maintenance
¾
Support safe mode and firmware updating under safe mode
¾
Support different level user management
¾
Configuration via web , keyboard and command
¾
Support multi language (LCD support Latin language system, web
support all languages) and easy dynamic switch between different
languages
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ATCOM TECHNOLOGY CO., LIMITED
¾
Firmware and configuration updating via HTTP , FTP and TFTP
¾
Support system log and calling record
¾
Firmware, firmware and configuration auto provision
7
、
Protocol
¾ IEEE 802.3 /802.3 u 10 Base T / 100Base TX
¾
PPPoE：PPP over Ethernet
¾ SIP RFC3261, RFC 2543
¾
TCP/IP: Transfer Control Protocol/Internet Protocol
¾
RTP: Real-time Transport Protocol
¾
RTCP：RTP Control Protocol
¾
VAD/CNG
¾
Telnet：remote host access protocol
¾
DNS: Domain Name Server
¾
TFTP：Trivial File Transfer Protocol
¾
HTTP：Hypertext Transfer Protocol
¾
FTP：File Transfer Protocol
8
、
Compliant Standard
¾
CE：EN55024,EN55022
¾
FCC part15
¾
Comply with ROHS in EU
¾
Comply with ROHS in China
¾
Explanation:
The letter “e” is the first letter of “environment: and “electronic”. The rim is
a round with two arrow, stands for recycle. The number 20 stands for the
years of environment protection. Please note the years of environment
protection is not discarding year nor usage life.
9
、
Operating Requirement
¾
Operation temperature: 0 to 40° C (32° to 104° F)
¾
Storage temperature: -30° to 65° C (-22° to 149° F)
¾
Humidity: 10 to 90% no dew
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
10
、
Packing List
¾
AT-620 IP phone
¾
Power adaptor (output 12v ,500mA)
¾
Manual CD
11、 Installation
Use Ethernet cable to connect AT-620’s LAN port and your computer. Set
computer’s IP to the network 192.168.10.x or using dynamic obtain IP. Open
web browser and key in 192.168.10.1. Then user will see the logon page of
AT-620, the default username and password is admin/admin for administrator
and guest/guest for guest.
Set up page for VoIP user only:
2nd、 Feet installation instruction
1、 Desktop position:
A、 Put the bottom side of the IP phone upside and press the plate with letter “PUSH” into
the slot, please refer the picture as below:
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
B、Press the other plate into the slot in accordance with the direction of the arrow
C、Repeat A and B. It is the right picture of putting on desk after fixing the two feet below:
D、 Disassemble the feet:
Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the
plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet
2、 On wall postion
A、 Put the bottom side of the IP phone upside and push the plate with letter “PUSH” into
the slot, please refer the picture as below:
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ATCOM TECHNOLOGY CO., LIMITED
B、Push the other plate into the slot in accordance with the direction of the arrow
C、Repeat A and B. It is the picture of wall mounting after fixing the two feet below:
D、 Disassemble the feet way:
Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the
plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet
Attention: Please rotate the hook to the position as in
picture with a coin or other tools
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
3rd、 Keypad of IP Phone
Describe of the buttons and Screen:
Soft buttons Press to select an feature shown in the soft button features
Soft button
features
Shows available choices based on current phone function
displayed on the last line of LCD screen
Status Shows the phone status, if the phone is standby, the LED is
with light. If there is income calling, the LED will flicker.
¾
If the phone is starting ,the LED is flicker
¾
If the phone is standby, the LED is off
¾
If there is income calling, the LED will flicker. The
frequency is 500ms off, 500ms on.
¾
When have voicemail, LED shows red and flicker, and the
frequency is 1000ms off, 1000ms on.
¾
If the phone not obtain the IP address, the LED is ON
LCD Screen Display screen for the phone: It shows the date, time, phone
number, incoming caller’s ID(if available),line/call status,
extension numbers and the soft button features.
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
Lines Shows extension number and status.
There are three colors for LED, red，yellow and orange.
¾ If the line is registered, the LED shows yellow
¾ If the line is enable registered but register to server failed, the LED
shows orange
¾ If the line has income calling, the LED shows red and flicker
¾ If the line is on the calling , the LED shows red
¾ If the line disable for register, the LED is off.
¾ when there is the incoming call , LED blinks, The frequency is
500ms off,500ms on.
¾ When have voicemail, LED shows red and flicker , The frequency is
1000ms off,1000ms on.
Navigation
button
Allows users to navigate(left, right, up, down), on the
standby, up and down shows the network information, right
shows the lines information, left shows the call record
Dial pad For entering numbers, letters or characters
Menu Come into Keypad menu
Volume buttons Adjust the volume
Speakerphone
button
Pick up and hung up on the speakerphone mode, when pick
up by speakerphone, the LED of the button is on
Mute button Mute the handset, headset or speakerphone by press the
Mute button; this prevents the person on the active call form
hearing what you or someone else in the room is saying.
To cancel the Mute function, press the Mute button again.
If Mute the voice, the LED is light on this button
Headset button Pick up and hung up on headset mode. When pick up by
headset, the LED button will light
Voicemail
button
Check the Voicemail status, if there are voicemail, the button
will light
4th、 Menu Operation
Head Menu Secondary menu Level 3 Menu Level 4 Menu
When Stand by
Dial
Next
Dial
OK
Quit
DIR
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(phone book)
List Is Empty
(when no item
saved)
Add
Del(delect)
Save
Exit
Quit
Dial
Del
One
All
Exit
OK
Dial
Edit
Del
Save
Exit
EDia(edit number
before dial)
Del
Dial
Exit
Exit
Quit
DND(Do not
disturb)
-Dnd
(Cancel DND)
More
FWD
(call forward)
SIP1 FWD to:
SIP2 FWD to;
OFF
ON
123/ALL/ABC/abc
(input mode)
Quit
SMS(Message)
New
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OK
Del
Send
Exit
Quit
More
When off-hook
Dial
DIR
When dial
Dial
Del
CLR(Clear)
Exit
When called
Ans(Answer the
call)
Deny(refuse to
answer the call)
Call state
Conf(Conference)
Clog
DIR
FWD
Retr
Xfer(Call transfer)
Xfer
Del
Bxfr
(Blind Transfer)
Exit
Hold(hold the call)
Resu
(Resume the call)
Have missed call
LCR(Call back)
Miss
(Enter missed call)
Press "Menu"
Next
OK
Quit
Menu display
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ATCOM TECHNOLOGY CO., LIMITED
01 PhoneBook
Dial
Del
OK
Exit
02 Speed Dial
Del
One
All
Exit
Edit
Del
Save
Exit
Exit
03 Call history
Next
OK
Exit
01 Outgoing Call
Dial
Del
OK
Exit
02 Incoming Call
Dial
Del
OK
Exit
03 Missed call
Dial
Del
OK
Exit
04 Preferences
01 Do Not D isturb
Edit
Exit
02 Call Forward
Mode
Number
03 Call Waiting
04 Hotline
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ATCOM TECHNOLOGY CO., LIMITED
05 Dial Rule
01 End With *
02 Fixed Length
01 Enable Fixed
Length
02 Fixed Length Value
03 Time Out
01 Enable Time Out
02 Time Out Value
Network
01 Net Mode
Static
DHCP
PPPoE
02 Static Set
01 IP
02 Netmask
03 Gateway
04 DNS
03 PPPoE Set
01 Account
02 Password
04 VLAN
06 SIP Set
01 SIP1
01 SIP Name
02 SIP Server
03 SIP Server Port
04 SIP Number
05 SIP Account
06 SIP Password
07 SIP Register
02 SIP2
01 SIP Name
02 SIP Server
03 SIP Server Port
04 SIP Number
05 SIP Account
06 SIP Password
07 SIP Register
07 Phone Set
01 Screen Set
01 Contrast
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02 Brightness
02 Ringer Set
01 Ringer Volume
02 Ringer Type
03 Volume Control
01 Voice Volume
02 Mic Volume
08 Product Info
01 Mac Address
02 System Version
03 Model
Information
04 Network Status
05 SIP Status
06 IAX2 Status
09 System Config
01 Menu Password
02 KeyLock
Password
03 Reboot System
04 Factory Reset
5th、 Basic functions and operations
1
、
Answer the calls
When there is an incoming call, AT620 will remind user with ringing. There
are 5 ways to answer the call
A、Answer by handset
Pick up the handset and talk with the caller. If you want to hang up, just put
back the handset.
B、Hand-free mode
Press the hand-free button in the phone and talk with callers by built-in
Micro-phone and Speaker. If you want to hang up, please press the hand-free
button again.
C、Answer by earphone
Keep your earphone connected with the RJ9 earphone jack, when there is an
incoming call, press the earphone button on the IP phone and talk with the caller.
AT-620 User Manual
ATCOM TECHNOLOGY CO., LIMITED
If you want to hang up, please press the earphone button again.
D、Handset to hand-free
When you are phoning with the handset and want to phone with hand-free
mode, please press the hand-free button and put down the handset.
E、Hand-free mode to handset
If you are calling under hand-free mode and want to change to speaker
phone, juts pick up the handset without press any buttons.
2
、
Make Call
A、Use the handset
Pickup the handset, the LCD will show the current lines (user could switch
between line1 and line2 by pressing the line button beside the LCD). User can
input the number with the keyboard and press # to send the number. When you
hear the tones of “du~~du~~” with dialed number showed on the LCD, the
called’s phone is ringing. If the called answer the call, the phone call is
established and the LCD will show the calling time and the called’s number.
B、Answer the phone under hand-free mode
Press the Speaker Phone button, the LCD will show the current lines (user
could switch between line1 and line2 by pressing the line button beside the LCD).
User can input the number with the keyboard and press # to send the number.
When caller hear the tones of “du~~du~~” with dialed number showed on the
LCD, the called’s phone is ringing. If the called answers the call, the phone call
is established, and the LCD will show the calling time and the called’s number.
C、Used phone book
a、Pick up the handset.
b、Press " Menu” button and use the "up" and "down" keys to enter
phonebook.
c、 Press "OK" to show the total amount in telephone.
d、Press "OK" to enter the phone list and use "up" and "down" keys to find
the contact person.
e、 When you find the certain contact person, press" OK" to show the
details.
f、 Press "Edit" to edit the number or press" Dial" to call.
3
、
Speed dial
It’s method for the phone in standby mode to dial number immediacy.
The method is as below：
A、Dial-up the number in standby mode
B、Push soft button “dail”, ”#”key or hang up directly to send the dial
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number.
C、Push soft button to save the number in telephone directory.
4
、
Multiple line dial-up
AT620 IP phone supports 2 Sip lines. That means user can register on 2
different sip accounts simultaneity in the same IP phone. The User can choose
line1 or line2 to switch dial-up, System default Sip1 when dial-up.
IP Phone be called:
AT-620 maximum supports one incoming call when it is called, when the
second line calling, the LCD will show the incoming telephone number. The User
can press the “corresponding line key” indicated by LED flicker, or press soft
button “ANS” to receive the second line call, when two calls coming together,
press soft button “SWIT” to Switch.
Notice:
The phone must work with Call Waiting function when work for this feature.
5
、
Hang up the phone
1) Headset hang up
When use handset mode calling, put back the handset to hang up.
2) Hands free hang up
When use hands free calling, press soft button “speaker phone” to hang up.
3) Earphone Hang up
When use Earphone calling, Press the soft button “headset” to hang up.
4) Hang up one line call
When 2 lines call simultaneous, press soft button “SWIT” to choose the line
which you want to hang up, then press soft button “#” to end the call. In the
mean time, it will automatic switch to another line and continue call.
Moreover, user can redial-up or accept the second call.
Notice:
Hang up with “#” is invalidation when only one line call.
6
、
Call Transfer
¾
Blind Transfer
User A.B.C, assume B is AT-620 IP phone
1) When A Calls B and B receives
2) B presses soft button “Xfer”
3) B dials C’s number.
4) After dialing C, B Presses soft button “Bxfr” (or wait for a few seconds after
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