ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Breif Introduction of ATCOM IP phone
IP is abbreviation of Internet Protocol. An IP phone is a telephone
transporting voice using grouping data package of IP protocol. The
networking using IP protocol such as LAN within the enterprise, LAN
within a city and Internet work all support using IP phone.
The mostly significant features of IP phone is transporting voice
message over data communication network at an extremely low price with
excellent sound quality. Using IP phone, you will save dramatically
on international calls and long distance calls.
ATCOM series IP net phone uses unique generalized outline and inner
line modes. It functions much like an ordinary telephone switching
between inner line and out line, so it supplies great conveniences to
the users. When ATCOM series IP net phone is in generalized inner line
mode, it can call another ATCOM series IP net phone worldwide free.
When ATCOM series IP net phone is in generalized out line mode, it
can places calls to ordinary telephones worldwide at a dramatically
low price, because ATCOM series IP net phone supports using prepaid
card supplied by ISP such as Net2phone or eTalk. Moreover, it possesses
excellent sound quality just like ordinary phones. ATCOM phone has 2X16
English LCD and supports being set by keypad.
Suitable Uses of ATCOM IP phone
ATCOM IP Phone is the ideal choice for those who always place
international or long distance calls. If two parties both use ATCOM
serial IP Phone, they can communicate with each other even free.
● Telecom Service Provider and Internet Phone Service Provider;
● Foreign capital or joint venture companies; offices,
representative offices or agencies of foreign companies in China;
● Abroad hotel(Can be arranged at guest rooms or commercial central);
● Large enterprises, multinational enterprise(Used for
international call and long distance call)
● Middle and small enterprise with import or export business, abroad
travel agencies; study abroad or immigrant mid-agencies;
●Departments relating with international affairs, such as foreign
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
trade department, association for friendship with foreign
countries, turnvereins, athenaeums, foreign experts bureau and
other departments involving foreign affairs
● Colleges and study institutions, such as dorm for abroad students,
professors with close connection with foreign countries;
● Families or persons with close connection with foreign countries,
such as foreigners in China and those who prepare the study abroad
ATCOM IP phone Appearance Introduction:
● ATCOM IP Phone Front Illustration
Function Keys of ATCOM IP Phone Introduction (Normal State):
Keys Function
LocaIP With handset hung, press this key to get local IP address of the phone
MisCal With handset hung, press this key to review missed number
Mask The subnet mask of the ip phone
RouIP The gateway ip address
AnsCal With handset hung, press this key to review received number
Speed Speed dial
Number
DiaCal
Mem Save speed dial number
SerIP
With handset hung, press this key to get phone number
With handset hung, press this key to review dialed number
The gatekeeper ip
Redial
Shenzhen ATCOM Co., Ltd.
While reviewing missed, received or dialed number, press this key to dial current number
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Speaker
Volume+
Volume- Decrease the volumes of handset or speaker; turn over the record forward
Keypad With handset picked or pressing speaker, press this key to dial number
Press this key to have a call without lifting the handset
Increase the volumes of handset or speaker; turn over the record backward
Features
Hardware
● Main chip—pa1688 50MHz
● Data Memory—2MB SDRAM
● Program Memory—1 MB Flash memory
● Ethernet Jack—1/2 10/100M jacks
● AC/DC adapter—Input AC 230V,Output 7.5V DC, 0.8A
Software
● DHCP support for LAN or Cable modem
● PPPoE support for ADSL or Cable modem
● Set phone by HTTP web browser (IE6.0) or Telnet
● Upgrade by FTP
● Support major G.7XX and gsm610 audio codec
● Dynamic voice test
● CNG (Comfort noise generation)
● Dynamic voice jitter buffer
● G.168/165 compliant 16ms echo cancellation
● Tone generation and Local DTMF re-generation according with ITU-T
● E.164 dial plan and customized dial rules
● 100 entries for quick dial
● 80 entries each for missed calls, answered calls and dialed calls
● Adjustable volume for both handset and speaker
● Voice prompt
Standard and Protocol
ATCOM IP Phone supports following standard and protocol:
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
● IEEE 802.3 /802.3 u 10 Base T / 100Base TX
● Major G.7XX and gsm610 audio codec
● H.323 V4
● MGCP RFC2705
● SIP RFC2543
● Net2phone private protocol
● TCP/IP: Internet transfer and control protocol
● RTP: Real-time Transport Protocol
● RTCP:Real-time Control Protocol
● VAD/CNG save band with
● DHCP:Dynamic Host Configuration Protocol
● PPPoE:Point to Point Protocol over Ethernet
● DNS:Domain Name Server
● Telnet:Internet's remote login protocol
● FTP:File Transfer protocol
● HTTP:Hyper Text Transfer protocol
● Build in H.323 proxy
Operating requirements:
● Operation temperature: 0 to 50° C (32° to 122° F)
● Storage temperature: -30° to 65° C (-22° to 149° F)
● Humidity: 10 to 90% no dew
Electric requirements:
● Voltage: 7.5V DC
● Power: 5 W (max.)
● Power adapter: AC/DC input 100-220V,output 7.5V 0.8A
ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
g
]
]
y
]
]
]
]
]
]
]
p
]
f
]
g
]
]
phonenumber
182378008
fwdalways
fwdbus
fwdnoanswser
fwdpowerof
0 [disable
1 [enable
fwdnumber
182378001
iddcode
86
phone
settin
0[disable
1[enable
dialplan
s
innerline
ringltyep
answer
5
digitma
postdialtime
3
2[dialnumber
3[prefix
0[disable
1[enable
2[switch
0 -9[dtmf 0-9]
10[not disturb]
11[pcmring]
12[user define
0[disable
1[enable]
dialnumber
011
localprefix
56
nonlocalprefix
57
dddcode
10
iddprefix
00
dddprefix
0
predialtime
10
interdialtime
8
other
s
settin
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password
1234
audiotype
upgradeaddr
192.168.1.1
ntsip
192.168.1.1
Timezone
1
daylight
0 [disable]
1 [output]
2 [outpuy all]
3 [remote debug]
4 [no check]
0 [disable
1 [enable
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Configured by WEB
On a PC connecting with the phone or at the same segment of the phone,
double click icon to open the IE browser. Input the IP address
of the phone into address bar (), and then input
password of the phone into the following page. From version 1.24, there
are two passwords for the IP phone: ordinary password and super
password. Default password 1234 is ordinary password and super
password is 19750407 (the super pin for some PINGHE phone is not
19750407, please ask for the provider of the IP phone). With Debug
set 0[disable], please input super password; while Debug is not set
as 0[disable], please input ordinary password . Then
clickbutton. The following configured page will popup.
Refer to Fig 3.1 please.
Network Setting:
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Fig 3.1 Http Setting Page
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.2 Network Setting Page
● iptype: Set how IP phone gets relevant network parameters by
selecting corresponding item from drop down list.
static ip: Select this item to authorize users set IP address,
subnet mask and router IP address of IP phone manually.
dhcp: Select this item to enable DHCP mode. With this system, your
LAN or router automatically assigns all the required network
parameters to any device connected to it when the device log on.
ATCOM IP phone is shipped from the factory with DHCP on. So, if your
LAN or router is configured to use DHCP addressing, the IP phone’s
LAN parameters will automatically be configured as soon as it is
connected to the LAN or router and powered up.
pppoe:Those ADSL and Cable Modem users please select this item for
it is a protocol especially designed for them. With this system,
ADSL ISP automatically assigns all the required IP parameters to
any device connected to it when the device log on.
modem:If the IP phone used with modem, please select this item to
get relevant network parameters auto. Then please fill ID and pin
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
into ppp id and ppppin fields.
● ppp id: With pppoe or modem selected in iptype drop down list, please
enter the user name here.
● ppp pin: With pppoe or modem selected in iptype drop down list, please
enter the password here.
● local ip: With static ip selected in iptype drop down list, please
enter IP address of IP phone here.
● subnet mask: With static ip selected in iptype drop down list, please
enter subnet mask of IP phone here.
● router ip: With static ip selected in iptype drop down list, please
enter router IP address of IP phone here.
● dns: With static ip selected in iptype drop down list, please enter
IP address of DNS server here.
● dns 2: With static ip selected in iptype drop down list, please
enter IP address of backup DNS server here.
● mac: MAC address is the physical address supplied by the Ethernet
NIC. ATCOM phone is shipped from the factory with a unique algorism
MAC address printed on the back of the base.
protocol settings:
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.3 Protocol Setting Page
● protocol: Select an item from dropdown list to set the protocol
used by the phone.
h323: Select this item to set the phone use H323 protocol.
sip: Select this item to set the phone use SIP protocol.
mgcp: Select this item to set the phone use MGCP protocol.
n2p: Select this item to set the phone use Net2phone private
system.
Note With Net2phone selected here, please set other necessary parameters: check
use service option, and then fill IP address or domain name of designated
server into service addr field; then set service port as 6801; fill account and
password of Net2phone card into account and pin fields.
● proxy: When the IP phone with private IP address need communicate
with other IP phones in a different LAN or on Internet, please select
an item from dropdown list to set the proxy used by the phone.
disable: Select this item when the log in server and IP phone in
the same LAN, or the log in system supports the IP phone working
behind the LAN.
enable: When the login system does not support IP phone working
behind the LAN, please select this item to search public IP address
of the NAT device. With this item selected, proxy ip field will
be activated, please type an IP here according to the requirement
of the system or just remains as default 0.0.0.0. Then please make
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
port mapping on NAT device.
citron: With Citron private protocol used, select this item to
fit into the GnuGK system transferring the voice and signal by
router.
auvtech: Select this item with Auvtech private system used.
stun: Select this item with SIP protocol used according to
requirement of system. With this item selected, proxy ip field
will be activated, please type an IP here according to the
requirement of the system or just remains as default 0.0.0.0.
vida: Select this item with Vida private system used. With this
item selected, proxy ip field will be activated, please type an
IP here according to the requirement of the system or just remains
as default 0.0.0.0.
● proxy ip: With enable, stun or vida selected in proxy dropdown list,
please type an IP here according to the requirement of the system
or just remains as default 0.0.0.0.
● use service: Enable/disable service by checking/unchecking this box.
Different service responses different protocol as follows:
With H323 protocol used, the protocol service refers to the
gatekeeper searching the address. To let IP phone call each other
by E.164 number, please check this box and then fill the IP address
or domain name of corresponding gatekeeper into service addr field.
Without this check box being selected, the phone can call by
gateway or just by dialing IP address of other IP phone or H323
device (such as Netmeeting) at the same network segment.
With MGCP protocol used, the protocol service refers to Call Agent.
Please check this box according to system, and then fill service
addr field with Call Agent IP address or domain name.
With SIP protocol used, the protocol service refers to SIP Proxy
Server. Check this box according to system, and then fill service
addr field with SIP Proxy Server IP address or domain name.
With Net2phone protocol used, the protocol service refers to
designated server. Please check this box, and then fill the
designated IP address or domain name into service addr field.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Note Designated Net2phone server IP address are: 216.53.3.52; 4.43.114.39;
4.43.114.38 or 05.228.245.8. Domain names are: call1.net2phone.com;
call2.net2phone.com; skip1.net2phone.com; skip2.net2phone.com;
skip1.f8g9h0.net or skip2.f8g9h0.net.
● service id: Set service ID according to requirement of system. For
example, when eTalk card is used, the ID should be ETNSGK, so please
type ETNSGK into this field.
● service addr: With use service check box checked, please fill IP
address or domain name of server as the requirement of the service
system.
● service port: According to different protocol, set the detect port
of server point.
With H323 protocol used, if IP phone log in a GK, please set this
port as 1719; if IP phone does not log in a GK, please set this
port as 1720.
With MGCP protocol used, please set this port as 2727.
With SIP protocol used, please set this port as 5060.
With Net2phone protocol used, please set this port as 6801 or 7000.
● rtp tos: Fill TOS segment of IP head package in RTP digital follow
here.
● rtp port: RTP port is the port transferring and receiving voice flow
using UDP protocol. Please fill an even number between 1024 and 65535
into this field
●register port: According to used protocol, set as follows:
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
With H323 protocol used, please enter a number from 1024 through
65535 into this field.
With MGCP protocol used, please enter 2427 here.
With SIP protocol used, please enter 5060 here.
With Net2phone protocol used, this port could be any number.
● signal port: With H323 protocol used, signal port is Q.931 port using
TCP protocol. It is arranged from 1024-65535.
● control port: With H323 protocol used, this port is H.245 port using
TCP protocol. Please enter a number from 1024 through 65535.
● local type: With H323 protocol used, this parameter refers to how
IP phone log in gatekeeper. The meaning of each item is as follow:
phone number: Use phone number as E.164 and H323 ID to login the
GK.
account: Use phone number as E.164 and designated H323 ID filled
in account field as H323 ID to login GK.
mac: Use phone number as E.164 and MAC address of IP phone as H323
ID to login GK.
md5 account: With H323 protocol used, according to the log in
gatekeeper, enable/disable H235 encryption by
selecting/diselecting this item. With this item selected, please
fill the user name and password into account and pin fields
respectively.
cat account: Select this item to use cat(Cisco Access Talk)
authentication. With this item selected, please fill the user name
and password into account and pin fields respectively.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
● call type: Set call type by selecting the items in drop down list.
normal: Call out in normal way by selecting this item.
faststart: Call out in faststart way by selecting this item.
advanced: Call out in faststart and tunneling way by selecting
this item. It is a recommended way with H323 protocol used.
special 1: When IP phone calls Huawei 8010 gateway, please select
this item.
pecial 2: When IP phone calls Lihua gateway, please select this
item.
● dtmf: Set DTMF signal sending way by selecting control string, inband
audio, signal keypad or rfc 2833 from dropdown list.
● calling card: Set prepaid card to call PSTN phone by selecting
corresponding item in dropdown list.
disable: Do not use any prepaid card by selecting this item.
mediaring: Use Mediaring prepaid card by selecting this item.
etalk: Use eTalk prepaid card by selecting this item. With eTalk
selected here, please select dialnum in dial plan drop down list
and then fill 00 into dial number field.
Note When eTalk card is used, besides above configuration, please set other
parameters as follows: service addr: 202.91.230.91; serviceid: ETNSGK;
account: 0117ETNS.If IP phone can not log in 202.91.230.91,please try to
use 202.91.230.93. And if IP address of the phone is a private one, please do
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
port mapping on NAT device. Please refer to build in proxy document to get
detailed operation.
auvtech: Use Auvtech private system by selecting this item.
Note With Auvtech selected here, please choose auvtech in proxy drop down list;
check useservice option and fill service id and service address into service
id and service addr fields according to system; then select account in call
type drop down list, and fill the account into account field.
subcentrex: Use subcentrex servcie by selecting this item.
ringtec: Use Ringtec service by selecting this item. With this
service used, please select dialnum in use dial plan drop down
list and then fill account of Ringtec into dial number field.
smartcon: Use smartcon service by selecting this item.
dda: Use dda service by selecting this item.
vida: Use Vida service by selecting this item.
● account: With H323 protocol used, while calling card is set, please
type the account of chosen card into this field; while md5 account
item selected in local type dropdown list, enter ID here; while
account is selected in local type dropdown list, enter H323 ID here.
While prefix item selected in use dialplan dropdown list, enter
language indicating number, card number and # here, such as
14589653185#. With MGCP protocol used, please enter local name here.
With Net2phone system used, enter account of Net2phone card here.
● pin: With H323 protocol used, while calling card is set, please type
the password of chosen card into this field; while md5 account item
selected in local type dropdown list, enter password here. While
prefix item selected in use dialplan dropdown list, enter password
and # here, such as 3185#. With MGCP protocol used, please enter
domain name here. With Net2phone system used, enter password of
Net2phone card here.
Note When MGCP protocol is used, some system requires adding “[]” outside the
domain name. So please fill the domain name with “[]” into pin fields, such as
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
[voiptest.com].
phone settings:
Fig 3.4 Phone Setting Page
● phone number: With H323, MGCP and Net2phone protocol used, enter an
8 or 9 digits number to set the phone number of IP Phone. With SIP
protocol used, enter local ID here.
● fwd number: Enter receiving forwarded calls phone number into this
field.
● fwd poweroff: Forward calls if power off by checking this box. Please
enter receiving forwarded calls phone number into fwd number field.
● fwd always: Forward all calls by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
● fwd busy: Forward calls if busy by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
● fwd noanswer: Forward calls without replying by checking this box.
Please enter receiving forwarded calls phone number into fwd number
field.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
● use dialplan: Set whether use dial plan or use dial number by
selecting the corresponding item in drop down list.
disable: Do not use dial plan or dial number by selecting this
item.
enable: Use dial plan by selecting this item.
dialnum: Use dial number by selecting this item. With this item
selected, please enter the dial prefix into dial number field.Rtp
port: Enter an even number from 1024 through 65535 into this field
to designate the PTP port of H.323 protocol.
prefix: Use 179XX service by selecting this item.
Note With 179xx service used, please set as follows: fill call prefix into dial number
field, such as 17930; type ;language indicating number, card number and # into
account field; fill password and # into pin field.
● dial number: With dialnum selected in use dialplan drop down list,
please enter the dial prefix into this field according to
requirement of log in server. For example, with eTalk card used,
enter 00 here.
● ddd code: With enable or dialnum selected in use dialplan drop down
list, set area code according to E.164 dial rule. For example,
Beiing 10; Shanghai 21.
● idd code: With enable or dialnum selected in use dialplan drop down
list, set country code according to E.164 dial rule. For example,
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
China 86; U.S.A .1.
● idd prefix: With enable or dialnum selected in use dialplan drop
down list, set international call prefix according to E.164 dial
rule, such as 00.
● ddd prefix: With enable or dialnum selected in use dialplan drop
down list, set long distance call prefix according to E.164 dial
rule, such as 0.
Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode,
iddcode, iddprefix and dddprefix according to requirement of system.
● innerline: Enable/disable multi-settings by selecting
corresponding items from dropdown list. ATCOM IP phone allows saving
5 settings totally.
disable: Disable multi-settings by selecting this item, then the
phone will call out using current setting.
enable: Use designated system to place calls by selecting this
item.
switch: Enable multi-settings by selecting this item. Then
please fill the prefix switching to backup setting 1 and backup
setting2 into local prefix and nonlocal prefix fields.
Note To modify the parameters of backup settings, please use Telnet commands.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
● local prefix: With enable or switch selected in innerline dropdown
list, please fill the number switching to backup setting 1 here, such
as 56.
● nonlocal prefix: With enable or switch selected in innerline
dropdown list, please fill the number switching to backup setting
2 here, such as 57.
● use digitmap: Enable/disable digitmap by checking/unchecking the
box.
● ring type: Set ring type by selecting corresponding item from drop
down list.
dtmf 0-9: Set ring as ordinary rings in different frequency
not disturb: Set the phone do not ring by selecting this item.
pcmring: Set ring as music shipped from factory by selecting this
item.
user define:Set ring as music saved by user by selecting this item.
● answer: Enter a number from 0 through 60 to set the entries of the
seconds before the phone answer the call auto or forward the calls.
To disable auto answer function, please set this parameter as 0.
● predial time: Set time limit from picking up the speaker to dialing
the first the number.
● interdial time: Set time limit between dialing two numbers.
● postdial time: Set time limit from dialing the last number to placing
a call. If the next number is not dialed within the post dial time
limit, then the phone will call the dialed number auto.
Audio settings:
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.5 Audio Setting Page
● audio type: Set audio type of the phone by selecting item from drop
down list. The options are g.711u , g.711a , g.723.1 , g.729 ,
g.729a ,g.729b andg.729ab.
● audio frame: Set audio frames in RTP package. With G723 audio codec
used, set it as 1; with G729 audio codes used, set it as 2.
● g.723.1 high rate: With g.723.1 selected in audio type dropdown list,
enable/disable g.723.1 high rate by checking/ unchecking this
option.
● vad: Enable/disable VAD (voice activity detection) by checking/
unchecking this box.
● agc: Enable/disable AGC by checking/unchecking this box.
● aec: Enable/disable VEC by checking/unchecking this box.
● handset in: Drag the slider to adjust the volume of handset input.
Drag it to the left to reduce the volume; while drag it to the right
to increase the volume.
● handset out: Drag the slider to adjust the volume of handset output.
Drag it to the left to reduce the volume; while drag it to the right
to increase the volume.
● speaker out: Drag the slider to adjust the volume of handfree output.
Drag it to the left to reduce the volume; while drag it to the right
to increase the volume.
Other settings:
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.6 Other Setting Page
● password: Set the password of the phone. (Default password is 1234).
● debug: Set the debug level of the phone.
disable: Disable output the bug message by selecting this item.
output: Output the operation information to the window, such as
register, input by selecting this item.
output all: Output all bug information and data in test window
by selecting this item.
remote debug: Save the bug information in SDRAM of IP phone by
selecting this item.
no check: Disable checks the mark by selecting this item.
● upgrade addr: Enter IP address or domain name obtained by ISP of FTP
server supplying updated program here.
● nts ip: Fill IP address of time server here.
● use daylight: Enable/disable daylight by checking/unchecking this
box.
● timezone: Select correct time zone in dropdown list.
When debug set as 0[disable], if input ordinary password (default one is
1234), then following page will pop up after clicking . And
only those parameters can be modified.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.7 Setting Page using ordinary pin with Debug set as 0 [disable]
● Update: Click this button to save the configuration and restart the
phone. Once the phone restarts successfully, the new configuration
is effective.
Note After entering set page, if Update button is not clicked within 5 seconds, then
when you click it again, the index page asking for pin will pop up again. Then
please input the password again to enter the set page and then click Update
button to confirm the modification.
Phone Book: Click this button to open the speed dial settings page. Please
refer to Fig 3.7. In this page, you can set and save the speed dial number
by typing the name into the Name field and then entering the corresponding
number following the name. For example, input Jack in Name field following
001, and then input 5989426454 into Phone number field. Then Jack’s
number 5989426454 is saved in phone book. Then please click Save/Back
button. In normal state, you can use speed dial to call numbers saved in
phone book.
Note With H323 protocol used, if the phone dose not login Gatekeeper or Gateway;
or with SIP protocol used, the phone dose not login Server Proxy, you can
save IP address of other phone into phone number field. Please use
“*”instead of “.”. For example, save IP address 192.168.1.221, please input
192*168*1*221.
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Fig 3.8 Phone Book Illustration
Upgrade Program: Click this button to update the program of IP phone.
Before updating, please fill IP address of FTP server into upgrade addr
field, and then click this button. Then the phone will read the
corresponding bin files from the server and then load into the phone.
Update Digitmap: Click this button to update the digitmap of the phone.
Before updating, please fill IP address of FTP server into upgrade addr
field, and then click this button. Then the phone will read the
corresponding map files from the server and then load into the phone.
Note Please refer to PalmTool User Guide to learn how to write digitmap or just
download TXT file from our site. Then please save it as “phone type.map” file,
such as ATCOM.map.
Configured by PalmTool
PalmTool is a tool designed especially to configure and upgrade the ATCOM
IP phone. You can visit http://www.comm.com/solutions/Download/
Program/PalmTool.zip to download the latest version of PalmTool. Then
please unzip the downloaded file and save them.
a) On a PC connecting with the phone or at the same segment of the phone,
double click
icon to open the PalmTool. The index page of PalmTool
will popup.
b) Input the IP address of the phone into Local IP field (such as
192.168.1.100), and then click “Phone Settings” button.
From Version1.24, use PalmTool to set the IP phone, please set debug as
output or output all firstly, or PalmTool cannot connect IP phone. The
parameters of PalmTool is same as the parameters in HTTP, so please refer
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to HTTP set chapter to learn how to set IP phone.
Telnet Configuration
● On the PC connecting with the phone or on the same segment with
the phone, choose Start>Run, and then type telnet 192.168.1.100
into Run field in popuping Run dialog. Or input telnet
192.168.1.100 in the DOS window. Then the following information
will be displayed.
ATCOM V1.25 settings
Password :
Then please type password. With debug is set as 0[disable], if type
ordinary password (default one is 1234), after Retun, you will see:
Password : ****
P:\>
If you type super password, then you will see:
Password : ********
P:\>
Above information indicates that IP phone is under setting mode, Then you
can set the ATCOM IP phone by using the telnet commands.
ATCOM Telnet Commands Explanation
ATCOM Telnet Commands
Command Function
? Supply command name and parameters
get Display basic parameters of the ATCOM IP phone
set Set parameters of the ATCOM IP phone
store Save current settings to designated position
load Load designated settings to current position
exit Exit from the setting mode without saving the configuration
write Exit with saving all configurations and restart ATCOM
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ping Ping other net parameter
ftp The phone connects to FTP server and then get the files
Detail description of ATCOM Telnet commands
Command ?
Syntax description: No optional parameter
Usage: Type command name and parameters following P:\> . Be used
as the keyword to supply keyword and parameters of the relevant
commands.
Relevant usage: None
Detailed description:
? List help of all commands
For example:
P:\>?
set
get list settings
store x store current to xth settings
load x load xth settings to current
exit
write save settings
Command get
Syntax description: No optional parameter of keywords
Usage: Display basic parameters of the ATCOM IP phone
Relevant usage: None
Detailed description:
get Display basic running parameters of the ATCOM IP phone.
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Input ordinary password without debug being set as 0[disable], or
input super password with debug set as 0[disable], then following
Set use proxy or not. X ranged from 0 through 5: 0: do not use
proxy. When the log in server and IP phone in the same LAN,
or the log in system supports the IP phone working behind the
LAN; 1: Use proxy. When the login system does not support IP
phone working behind the LAN, please use this value to search
public IP address of the NAT device. With this item selected,
please make port mapping on NAT device; 2: With Citron private
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protocol used, use this value to fit into the GnuGK system
transferring the voice and signal by router; 3: use this value
with Auvtech private system used; 4: stun. Use this value with
SIP protocol used according to requirement of system; 5: use
this value with vida private system used.
set proxyip XX.XXX.X.XX
According to system, set IP address of proxy.
set service X
According to different protocol, set use protocol service or
not. X ranged from 0 through 1. 0: do not use service; 1: use
service.
set serviceid XXXXX
Set service ID according to required by service system.
set serviceaddr XXXX
According to protocol used, set IP address or domain name of
log in server. With H323 protocol used, set IP address or domain
name of gatekeeper; With MGCP protocol used, set IP address
or domain name of Call Agent; With SIP protocol used, set IP
address or domain name of SIP Proxy Server; With Net2phone
protocol used, set IP address or domain name of designated
server.
Note With H323 protocol used, if value of set service is 0, then setserviceaddr
command can be used to set IP address of gateway.
set serviceport XXX
Set the monitor port of service. With H323 protocol, if GK is
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used, please set it as 1719; if GK is not used, please set it
as 1720; with MGCP protocol is used, please set it as 2727;
with SIPP protocol is used, please set it as 5060; With
Net2phone is selected, please set it as 6801 or 7000.
set rtptos X
Set TOS segment of IP head package in RTP digital follow.
set rtpport XXXX
RTP port is the port transferring and receiving voice flow
using UDP protocol. XXXX is ranged from 1024 through 65535.
set registerport XXXX
Set register port. According to used protocol, set as follows:
With H323 protocol used, XXXX is ranged from 1024 through 6553;
With MGCP protocol used, please set is as 2427; With SIP
protocol used, please set it as 5060; With Net2phone protocol
used, this port could be any number.
set signalport XXXX
With H323 protocol used, signal port is Q.931 port using TCP
protocol. XXXX is arranged from 1024 through 65535.
set controlport XXXX
Set control port. With H323 protocol used, this port is H.245
port using TCP protocol. XXXX is ranged from 1024 through
65535.
set calltype X
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Set call type of the phone. X is ranged from 0 through 4: 0:
call out in normal way; 1: call out in faststart way; 2: call
out in faststart and tunneling way. It is a recommended way
with H323 protocol used; 3: when IP phone calls Huawei 8010
gateway, use this value; 4: when IP phone calls Litai gateway,
use this value.
set localtype X
With H323 protocol used, this command used to set how IP phone
log in gatekeeper. X is ranged from 0 through 4: 0: use phone
number as E.164 and H323 ID to login the GK; 1: use phone number
as E.164 and designated H323 ID by set account XXX command;
2: use phone number as E.164 and MAC address of IP phone as
H323 ID to login GK; 3: md5 account, with encryption being
supported by GK, set value as 3; 4: cat account, with cat
authentication being supported, set value as 4.
set dtmf X
Set DTMF relay type. X is ranged form 0 through 3: 0:control
string;1:inband audio;2: signal keypad;3:rfc 2833.
set prepaid X
Enable/disable the repaid and choose the repaid server
provider. Parameter x ranged from 0 through 8: 0: disable
repaid card; 1: use Mediaring service; 2: use eTalk card; 3:
use Auvtech service; 4: use Subcentrex service; 5: use Ringtec
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service; 6: use Smartcon service; 7: use dda service; 8: use
vida service.
set account XXXXXX
With H323 protocol used, while calling card is set, set account
of chosen card; while local type is set as 3[md5 accoutn]
or4[cat account] , set ID; while set localtype is set as 1,
set H323 ID. With MGCP protocol used, please set local name
by this command. With Net2phone system used, set account of
Net2phone card by this command.
set pin XXXXXXXXXX
With H323 protocol used, while calling card is set, set
password of chosen card; while local type is set as 3[md5
accoutn] or 4[cat account] , set password. With MGCP protocol
used, please set domain name by this command. With Net2phone
system used, set password of Net2phone card by this command.
set phonenumber XXXXXXXX
Set a number of ATCOM IP phone according to systems. Value
xxxxx must be an Arabic numeral and no longer than 16
characters.
set fwdnumber XXXXXXX
Set receiving forwarded calls phone number. XXXX must be an
Arabic numeral and no longer than 16 characters
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set fwdpoweroff X
Enable/disable forward calls if power off. X is ranged from
0 through 1. 0: do not forward calls if power off; 1: forward
call if power off.
set fwdalways X
Enable/disable forward all calls. X is ranged from 0 through
1. 0: do not forward all calls; 1: forward all calls.
set fwdbusy X
Enable/disable forward calls if busy. X is ranged from 0
through 1. 0: do not forward calls if busy; 1: forward call
if busy.
set fwdnoanswer X
Enable/disable forward calls without replying. X is ranged
from 0 through 1. 0: do not forward calls without replying;
1: forward call without replying.
set dialplan X
Enable/disable dial plan and dial number. Parameter X ranged
from 0 through 3: 0: disable dial plan; 1: enable dial plan;
2: use dial number; 3: use 179XX service.
set dialnumber XX
When set dialplan value set as 2, please use this command to
set dial number. For example, with eTalk card used, please set
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it as 00.
set dddcode XX
Set the area code when set dialplan value set as 1 or 2. For
example, the area code of Beijing is 10; the area code of
Shanghai is 21, and the area code of Chengdu is 28, etc.
Parameter xxx must be an Arabic numeral and no longer than 3
characters.
set iddcode XXX
Set the country code when set dialplan value set as 1 or 2.
For example, the country code of China is 86; the country code
of USA is 1, etc. Parameter xxxx must be an Arabic numeral and
no longer than 4 characters.
set iddprefix XX
Set IDD service prefix number when set dialplan value set as
1 or 2. For example, IDD service prefix number of china is 00;
IDD service prefix number of USA is 1, etc. Parameter xxx must
be an Arabic numeral and no longer than 3 characters.
set dddprefix XX
Set DDD service prefix number when set dialplan value set as
1 or 2. For example, DDD service prefix number of china is 0;
DDD service prefix number of USA is 1, etc. Parameter xxx must
be an Arabic numeral and no longer than 3 characters.
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set innerline X
Set use multi-settings or not. X ranged from 0 through 2: 0:
disable multi-settings;1: designated system to place calls;
3: enable multi-settings.
set localpreifx X
With innerline set as 1[enable] or 2 [switch], please set the
number switching to backup setting 1 here, such as 56.
set nonlocalprefix X
With innerline set as 1[enable] or 2 [switch], please set the
number switching to backup setting 2 here, such as 57.
set digitmap X
Set whether to use digitmap. X ranged from 0 to 1: 0: do not
use digitmap; 1: use digitmap.
set ringtype X
Set types of ring. X is ranged from 0 tohrough 12: 0-9: ring
as ordinary rings in different frequency; 10: do not ring; 11:
ring as music shipped from factory; 12: ring as music saved
by user
set answer X
Set the ring seconds before the phone answers the call auto
or forward the calls. X is ranged from 0 through 60.
set predialtime X
Set time limit from picking up the speaker to dialing the first
the number.
set interdialtime X
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Set time limit between dialing two numbers.
set postdialtime X
Set time limit from dialing the last number to placing a call.
If the next number is not dialed within the post dial time limit,
then the phone will call the dialed number auto. X ranged from
0-255.
set audiotype X
Set audio type. X is ranged from 0 through 5: 0: G.711U; 1:
Set audio frames in RTP package. X is an Arabic numerals between
0 and 7.
set 6.3k X
With G.7231, set ATCOM IP phone to use 6.3K rate or not. X
is ranged from 0 through 1: 0: use 6.3K rate; 1: use 5.3K rate.
set vad X
Enable/disable VAD. X is ranged from 0 through 1: 0: disable
VAD; 1: enable VAD.
set agc X
Enable/disable AGC. X is ranged from 0 through 1: 0: disable
AGC; 1: enable AGC.
set aec X
Enable/disable AEC. X is ranged from 0 through 1: 0: disable
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AEC; 1: disable AEC.
set handsetin X
Set initial volume of handset. X is ranged from 0 through 15.
set speakerin X
Set initial volume of microphone of the base. X is ranged from
0 through 15.
set handsetout X
Set initial volume of handout. X is ranged from 0 through 31.
set password XXXX
Set password of the ATCOM IP phone. XXX must be ASCII
characters and no longer than 7 characters.
set debug X
Set open debugging message output grade for special tool. X
is ranged from 0 through 5: 0: close debugging output; 1: output
the operation information to the window; 2: output all the bug
information and data in test window; 3: save the bug
information into SDRAM; 4: disable checks the mark.
set upgradeaddr XXX.XXX.XXX.XXX
Set IP address or domain name of FTP server supplying upgraded
program of ATCOM IP phone.
set ntsip XXX.XXX.XXX.XXX
Set IP address of time server.
set daylight X
Set use daylight or not. X ranged from 0 through 1: 0: do not
use daylight; 1: use daylight.
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set timezone XX
Set time zone.
Command store
Syntax description: no keyword. Parameter ranged from 0 through
4.
Usage: Save the current settings to the designated position.
Relevant Usage: store 1
Command load
4.
Syntax description: no keyword. Parameter ranged from 0 through
Usage: Load the designated settings to the current position.
Relevant Usage: load 1
Command exit
Syntax description: no keyword and parameter
Usage: Exit from Telnet command window without saving the
configuration.
Relevant usage: None
Command write
Syntax description: No keyword and parameter
Usage: Save the configuration and restart the ATCOM IP phone.
Command ping
Syntax description: ping IP address
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Usage: ping IP address of other NAT device
Relevant usage: In telnet window, input ping xx.xxx.xx.xx(an IP
address) and return, then the result will be displayed. If the
address is effective, “ping OK” will be seen; if the address is
ineffective, nothing will be seen. Fox example:
P:\>ping 203.93.9.57
P:\>
ping OK
P:\>ping 27.56.120.56
P:\>
Note Usually, the echo time of ping command is no more than 1 second. So if the
result is not displayed in 5 seconds, ping command is fail.
ftp 命令
Syntax description: ftp value
Usage: the system connects to the FTP server auto to get the
corresponding file and deal with it.
Relevant usage: ftp X
X ranged from 0 through 2:
X-0: Connect to FTP Server to get the file of updating program and
save it to the SDRAM of the phone. Then the file can be read by
PalmTool. This operation aims at testing.
X-1: Connect to FTP Server to get the file of updating program and
update program Flash. This operation aims at updating program.
X-2: Connect to FTP Server to get the file of updating dial rules
and update program Flash. This operation aims at updating dial rule.
Note When you use ftp 0 and ftp 1 commands, if the file get from FTP server is too
large or the net speed is too slow, then the process will not be seen in telnet
window. Please be patient. Using ftp command in telnet to get file spends almost
same minutes as getting file using phone. So if nothing is displayed after too long
time, it means that ftp is fail.
Note All the Telnet commands of ATCOM IP phone should be written in low case and
the password is case sensitive.
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Upgrade ATCOM IP phone
Set FTP server
FTP server can be supplied by the server provider as well as setup by
the users in LAN. Please set the IP address of FTP server.
Prepare Updated program
You can ask the server provider for the latest version of program or visit
www.aredfox.com to download the latest version.
Operation
If you have got the IP address of the FTP server from ISP, please do
as follows:
a) Use keypad to enter setting mode
b) Use keypad to input the IP address of FTP server
c) Press , then No19 light will blink twice a second.
Once the phone restarts successfully, the new program is
8
Local IP
effective.
Note Please do not change the name of the upgraded program, or the
operation will be fail.
Usage of the phone
Receiving calls:
ATCOM IP phone can receive incoming calls from other ATCOM IP phone
and devices that support the H.323 protocol. It works just like an
ordinary phone for incoming calls. When it rings, you can receive the
call by following methods:
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① Use handset: Lift the handset and begin speaking. When the call
is over, put the handset back.
② Handset to hand free: While receiving call with handset, press
Speaker
on the keypad and then put down the handset. When the call is over,
press again.
③ Hand free: Press to speak to the other party. When the
call is over, press again.
④ Hand free to handset: While receiving the call with
Speaker
Speaker
Speaker
Speaker
pressed, pick up the handset to continue the call. When the call
is over, put back the handset.
Note When you communicate with the other party without lifting the handset,
please do not exceed 40 CM from speaker.
Place a call
● Call another ATCOM IP phone under the same Gatekeeper:
1. Handset: Pick up the handset and listen for the Internet dial tone.
Then dial the phone number you wish to call and press or
#
to end the dialing. Once the call connection has been established
and the ring tone has sounded, wait for the other party to answer.
When the other party answers, you can begin speaking. When the call
is over, put back the handset. The dialed number has been saved
into the buffer.
2. Hand free: Press and listen for the Internet dial tone.
Speaker
Cal
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Then input the phone number you wish to call and press or
Cal
to end the dialing. Once the call connection has been established
and the ring tone has sounded, wait for the other party to answer.
When the other party answers, you can begin speaking. When the call
is over, Press again. The dialed number has been saved
Speaker
into the buffer.
3. Blind dialing: Use the keypad to enter the phone number you wish
to call and then press or to make the call. Once the
Cal
#
call connection has been established and the ring tone has sounded,
wait for the other party to answer. When the other party answers,
#
you can begin speaking. When the call is over, Press again.
Speaker
The dialed number has been saved into the buffer.
● Place a call without login the Gatekeeper
If ATCOM IP phone does not login the Gatekeeper, you can place a
call by lifting the handset or pressing and then inputting
the IP address of the other party, and then pressing or
Speaker
Cal
#
● Place a call through Gateway
If ATCOM IP phone does not login the Gatekeeper, you can place a call
through Gateway directly by lifting the handset or pressing
and then inputting the IP address of the other party, and then pressing
#
or .
Note When you place a call without Gatekeeper or with Gateway, please log off
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Gatekeeper. To get the detailed operation please refer to Configuration chapter.
View Records
● View missed calls
Click,then you will hear the record of missed call. Click
to turn the numbers orderly; click to turn the
Record
Vol+ Vol -
numbers reservedly. If there is no record, you will hear nothing.
● View received call
Click ,then you will hear the record of the received call.
Play
Click
Vol+
to turn the number orderly; click to turn the
Vol-
numbers reservedly. If there is no record, you will hear nothing.
● View dialed number
Click,then you will hear the record of the dialed call.
Play
Click
to turn the number orderly; click to turn the
Vol +
Vol -
numbers reservedly. If there is no record, you will hear nothing.
● When you hear the number you want to dial, please press to place
#
a call directly.
Note ATCOM IP phone supports saving 127 entries unanswered call, dia led call
and received call ranged from 0-126 at best. When the entries arrives 127, the
latest record will cover the first one. The record will be lost when the phone
restarts or turned on.
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Appendix Table: ATCOM IP 网络电话各数字键在设置状态、更改模式中所代表
的字符:
Keys Press Once Press Twice Press ThricePress quartic Press quintic
1 1 . , ? !
2 2 A/a B/b C/c
3 3 D/d E/e F/f
4 4 G/g H/h I/i
5 5 J/j K/k L/l
6 6 M/m N/n O/o
7 7 P/p Q/q R/r S/s
8 8 T/t U/u V/v
9 9 W/w X/x Y/y Z/z
* .
0 0 space :/@ ;/- ’/&
#
Case change
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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
ATCOM IP
All rights reserved
Net Phone User Manual
(V Released 1.25)
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