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APBX IP08
User Manual
49 pgs1.88 Mb0

ATCOM APBX IP08 User Manual

APBX IP08 User Manual
For Firmware Version: V1.4.0
APBX IP08 User Manual
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Contents
Contents ........................................................................................................................................................................... 1
1. Introduction ............................................................................................................................................................... 3
2. Connection and Change IP Address of APBX ............................................................................................................. 4
2.1 Connection ..................................................................................................................................................... 4
2.2 WAN Settings ................................................................................................................................................. 5
2.3 LAN Settings ................................................................................................................................................... 6
2.4 DHCP Server ................................................................................................................................................... 7
2.5 System Status ................................................................................................................................................. 8
3. Create local extensions and make interior calls ........................................................................................................ 9
3.1 FXS extensions ............................................................................................................................................... 9
3.2 SIP extensions .............................................................................................................................................. 12
3.3 Register onto APBX with your IP phone ....................................................................................................... 16
3.4 Extensions Status ......................................................................................................................................... 16
3.5 Feature Codes .............................................................................................................................................. 17
3.6 SMTP Settings .............................................................................................................................................. 19
3.7 Conference ................................................................................................................................................... 21
3.8 Paging / Intercom ......................................................................................................................................... 21
3.9 Options ......................................................................................................................................................... 21
4. Create SIP trunk and make outbound/inbound calls to/from VoIP provider ......................................................... 22
4.1 Create SIP trunks .......................................................................................................................................... 22
4.2 Check SIP Trunk Status ................................................................................................................................. 24
4.3 Make outbound calls.................................................................................................................................... 24
4.4 Make inbound calls ...................................................................................................................................... 25
5. Make outbound/inbound calls to/from PSTN network .......................................................................................... 26
5.1 Make sure FXO modules are installed ......................................................................................................... 27
5.2 Make outbound calls.................................................................................................................................... 27
5.3 Make inbound calls ...................................................................................................................................... 28
6. Inbound Call Control ................................................................................................................................................ 29
6.1 Time Interval ................................................................................................................................................ 30
6.2 Hunt / Ring Group ........................................................................................................................................ 30
6.3 Queue ........................................................................................................................................................... 31
6.4 Auto Attendant / Voice Menu / IVR ............................................................................................................. 34
6.5 DISA .............................................................................................................................................................. 35
6.6 Blacklist ........................................................................................................................................................ 36
6.7 SIP Settings ................................................................................................................................................... 36
7. Audios ...................................................................................................................................................................... 38
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7.1 Music On Hold .............................................................................................................................................. 38
7.2 Custom Prompts .......................................................................................................................................... 38
7.3 Language Setting .......................................................................................................................................... 38
8. Network Settings ..................................................................................................................................................... 39
8.1 Web Access .................................................................................................................................................. 39
8.2 Firewall ......................................................................................................................................................... 39
8.3 Port Forwarding ........................................................................................................................................... 42
8.4 DDNS ............................................................................................................................................................ 42
8.5 VLAN ............................................................................................................................................................. 42
9. System Settings ....................................................................................................................................................... 43
9.1 Change Password ......................................................................................................................................... 43
9.2 Date && Time .............................................................................................................................................. 43
9.3 Firmware Upgrade ....................................................................................................................................... 44
9.4 Backup and Restore ..................................................................................................................................... 45
9.5 Reboot && Reset ......................................................................................................................................... 46
10. Reports ................................................................................................................................................................ 46
10.1 Call Detail Records ....................................................................................................................................... 46
11. Web Interface for extension ................................................................................................................................ 47
APBX IP08 User Manual
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1. Introduction
Overview of the APBX
The IP08 is a complete Asterisk Appliance with four Dual ports FXO or FXS modules. It is an embedded open source Linux system with built-in SIP/IAX2 proxy server and NAT features. It provides a solid, uniform platform for traditional PSTN communications as well as VoIP communications. Targeting for SOHO user and SMB market with an easy to use graphical interface, IP08 provides a cost-saving solution on their telecommunication/data needs. With IP08, company with branch offices in different countries can be easily combined together to work like a virtual single office through internet.
Hardware Specifications
CPU
400MHz Blackfin 532 Chip
NAND Flash
256 M
SDRAM
128 M
Analog Port
4
Network Interface
WAN,LAN
Measurement and Weight
Inner box
225 * 120 * 30 mm
G.W./unit
0.79KG
Carton MEAS
456 * 442 * 362 mm
Units per Carton
21 units/ CTN
G.W./CTN
18 KG/CTN
Function Features
Voicemail
Authentication before call outbound
Voicemail to Email
User WEB portal
Blind/Attended Transfer
Blacklist
Call Forward
Call Detail Records(CDR)
Call Parking
Conference
Do not Disturb (DND)
Ring Group
Group / Directed Pickup
Call Queue
Call Recording
IVR
Call Waiting
Intercom/Paging
Call Routing
Firewalls
Caller ID
DHCP server
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BLF Support
DDNS
Music on Hold
VLAN
Storage Quota Privilege
PPPoE
IP Restriction
Port Forward
2. Connection and Change IP Address of APBX
2.1 Connection
The default IP address of APBX is:
WAN: 192.168.1.100/255.255.255.0 LAN: 192.168.10.1/255.255.255.0
There are two network interfaces (WAM and LAN) in IP08, it can be used as a router (WAN port connects Internet and LAN port connects local network):
Internet
Ext:6001
192.168.10.3
Ext:6002
192.168.10.4
Ext:6003
192.168.10.5
Ext:6004
192.168.10.6
Ext:6005
192.168.10.7
Ext:6006
IVSP
LAN
192.168.10.1
WAN
tpcard.vicp.cc
If you do not want APBX to act as a router and put it behind a router, please connect WAN port to your local network:
Internet
192.168.1.3 Ext:6002
192.168.1.4
Ext:6003
192.168.1.5
Ext:6004
192.168.1.6
Ext:6005
192.168.1.7
WAN
192.168.1.100
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1) Connect APBX to your PC directly or through switch.
Make sure IP address of your PC is in network 192.168.1.0/255.255.255.0, if not, you need to appoint an IP address for your PC, for example, 192.168.1.3
2) Login APBX as administrator via WEB GUI
User: admin Password: atcom
3) Go to Network Settings ->WAN.
Re-set IP of WAN port.
4) Go to Network Settings -> LAN.
Re-set IP of LAN port.
2.2 WAN Settings
There are three ways to set an IP address to WAN port: DHCP, Static IP, PPPoE.
DHCP
NOTE: It’s recommended to re-set IP address of APBX via WAN at the first time, Since DHCP server on LAN port is enabled by default, Other DHCP client enabled devices in the network may obtain IP from APBX rather than real DHCP server. And then access APBX via LAN after configuring LAN settings.
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APBX will obtain an IP address automatically from DHCP server when rebooting. It’s not recommended to choose this option unless there is a reserved IP for APBX in DHCP server so that APBX can keep the same IP all the time.
Static IP
Set an IP address manually according to the real network environment. If APBX is behind a router, the gateway is usually set to the IP of the router.
PPPoE
APBX will obtain an IP address automatically after establishing a connection to PPPoE server with username and password.
2.3 LAN Settings
DHCP
Yes: APBX will get an IP address from DHCP server, Not recommended. No: Configure IP address manually for LAN. Default is NO.
NAT
Yes: APBX will act as a router, all the devices connected to LAN can access the network connected to WAN. Default is Yes. No: Networks connected to LAN and WAN are independent.
NOTE: IP addresses of LAN and WAN can’t be in the same network. For example: IP of WAN is 192.168.1.100/255.255.255.0, IP of LAN can’t be 192.168.1.xx/255.255.255.0
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Hostname Set the host name for APBX. IP Address / Subnet Mask
Set the IP address / subnet mask for LAN network interface.
Gateway
Set the Gateway for LAN network interface.
Primary DNS / Secondary DNS
Set the DNS server for LAN network interface.
IP Address 2 / Subnet Mask 2
Set the failover IP address for LAN network interface.
2.4 DHCP Server
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The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to configure devices that are connected to a network (known as hosts) so they can communicate on that network using the Internet Protocol (IP). It involves clients and a server operating in a client-server model.
Enable DHCP server
Check to enable DHCP server.
Default Gateway
Gateway information that will be used in DHCP client.
Subnet Mask
Subnet Mask that will be used in DHCP client.
Primary DNS / Secondary DNS
DNS information that will be used in DHCP client.
Start IP / End IP
IP address pool , IP in which will be assigned to DHCP client.
Lease Time
The amount of time the address is leased for DHCP client, When the lease is up, it either renews or gets a new address.
2.5 System Status
1) General Product Model
Show the model of this APBX
Firmware Version
Show the firmware version
System Uptime
Show the time how long the system has been running
System Current Time
Show the current time
2) Network
Show the network setting of APBX
3) Peripheral
Show what kinds of / how many modules are detected.
NOTE: All the network settings will take effect after APBX reboot.
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3. Create local extensions and make interior calls
There are two kinds of extensions in APBX: FXS extensions and SIP extensions.
3.1 FXS extensions
It needs support of FXS module, the module installed in IP08 can be:
AX210S: dual FXS port AX210XS: one FXO port and one FXS port
Analog phone is available to make calls once connected to the corresponding FXS port, APBX configures FXS extension automatically when FXS module is detected. FXS extension can’t be deleted. The extension number is defined in PBX Settings -> Options -> Extension Preference, changing it can change the FXS extension number.
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1) General Extension
Extension number, i.e. 6101, it is associated with this particular user / phone.
Port
The analog port bound with extension.
Name
A character-based name for this extension, i.e. ‘Bob Jones’.
Caller ID
CID showed in the other’s phone during a call, default is Extension.
2) Voice Mail Enable Voice Mail
Check this option to enable voice mail account for the extension. Enabled by default.
Voice Mail Access PIN Code
Password for accessing this voice mail account, default is 123456. It’s also the password for extension to login his administration web page.
3) Mail Setting Enable Sending Voice Mail
Check this option to enable PBX send new voicemail to Email address below as an attachment.
Email Address
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The Email address that new voicemail will be send to when Enable Sending Voice Mail is enabled and PBX settings
-> SMTP settings is right set.
4) Flash Hook Flash Detection Time
Sets the amount of time, in milliseconds, that the hook-flash must remain depressed in order for asterisk to consider such an event a valid flash event. The default value of it is 1250 ms and it can be configured in 1 ms increments.
Sequential Hook Flash Interval
Sets the amount of time, in milliseconds, that must have passed since the last hook-flash event received by asterisk before it will recognize a second event. If a second event occurs in less time than defined in here, then asterisk will ignore the event. The default value is 750 ms, and it can be configured in 1 ms increments.
5) Follow Me
Follow me is a feature to let an incoming call to a called party to be redirected to a third party, the third party can be a voicemail box, ring group, mobile telephone and so on. When callee is No Answer / Busy / Unreachable, incoming calls will go to voicemail by default, if voicemail is disabled, call will be hung up.
6) Other Options Pickup Group Allows extension to answer someone else’s telephone call by dialing the group call pickup code (defined in PBX Settings->Feature Codes->General), the two extensions must be in a same pickup group.
APBX supports 10 pickup groups: 0-10, None means the extension belongs to none pickup group, extensions in group None can’t pick up others’ ring call and also can’t be picked up by others.
Call Waiting
Check this option to enable the Call Waiting capability for this extension. Then the extension can answer a new call when it is already on the line. If this Option is checked, the follow me option “When busy” will be unavailable.
Ring Out
Set the ring timeout for this extension. APBX will stop ringing the extension if the time is up and there is still no answer.
Use Web Interface
When checked, user can login the administration web page of this extension with extension number and voice mail pin code as username and password.
Storage Quota Privilege
Set capacity of disk space for this extension to store voicemail and call recording. Restricted: 1 M Basic: 2 M Regular: 3 M Privileged: 4 M
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Super: 5 M
3.2 SIP extensions
SIP extension is an SIP account that allows IP phone or softphone to register to. It can be created / modified / deleted one by one or in batch.
Click to add an extension or to add multiple extensions. The extension number range is defined in PBX Settings -> Options -> Extension Preference, changing it can create
extensions in others number range.
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1) General Name A character-based name for this extension, i.e. ‘Bob Jones’ Extension
Extension number, i.e. 6000, it is associated with this particular user / phone.
Password
Authentication for SIP phone to register and make calls.
Caller ID
CID showed in the other’s phone during a call, default is Extension.
Transport
The transplant protocol type for VoIP data package, default is UDP. Please make sure TCP is enabled in PBX Settings
-> SIP Settings before using TCP.
2) Voice Mail Enable Voice Mail
Check this option to enable voice mail account for the extension. Enabled by default.
Voice Mail Access PIN Code
Password for accessing this voice mail account, default is the extension number. It’s also the password for extension to login his administration web page.
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3) Mail Setting Enable Sending Voice Mail
Check this option to enable PBX send new voicemail to Email address below as an attachment.
Email Address
The Email address that new voicemail will be send to when Enable Sending Voice Mail is enabled and PBX settings
-> SMTP settings is right set.
4) Follow Me
Follow me is a feature to let an incoming call to a called party to be redirected to a third party, the third party can be a voicemail box, ring group, mobile telephone and so on. When callee is No Answer / Busy / Unreachable, incoming calls will go to voicemail by default, if voicemail is disabled, call will be hung up.
5) Other Options Pickup Group Allows extension to answer someone else’s telephone call by dialing the group call pickup code (defined in PBX Settings->Feature Codes->General), the two extensions must be in a same pickup group.
APBX supports 10 pickup groups: 0-10, None means the extension belongs to none pickup group, extensions in group None can’t pick up others’ ring call and also can’t be picked up by others.
Call Waiting
Check this option to enable the Call Waiting capability for this extension. Then the extension can answer a new call when it is already on the line. It also needs the call waiting support of IP phone. If this Option is checked, the follow me option “When busy” will be unavailable.
Ring Out
Set the ring timeout for this extension. APBX will stop ringing the extension if the time is up and there is still no answer.
Use Web Interface
When checked, user can login the administration web page of this extension with extension number and voice mail pin code as username and password.
Storage Quota Privilege
Set capacity of disk space for this extension to store voicemail and call recording. Restricted: 1 M Basic: 2 M Regular: 3 M Privileged: 4 M Super: 5 M
6) Advanced Configuration SIP Settings
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