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Sun Ray Neptune
Low Level Thermal Electric Radiator
Installation and Operation Guide
Type Wattage No. of Fins Size (HxWxD) (mm) Net Weight (kg)
LR950 950w 10 340x865x96 12.8
LR1425 1425w 15 340x1265x96 19.2
Models
20160425
E1400243
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Installation
General Information
This appliance must be connected to a 230V 50Hz power supply. This appliance must be
connected to a switched fused spur. The main installation must be protected by a 2 pole
switch where the distance between contacts must be a minimum of 3mm.
Power Cord Wires = Neutral (Grey or Blue)
Live (Brown)
Pilot-Wire (Black) Not applicable in Ireland and the UK
AS PILOT WIRE IS NOT REQUIRED YOU MUST INSULATE BLACK CABLE TO ENSURE
IT DOES NOT COME INTO CONTACT WITH ANY OTHERS WIRES OR TERMINALS.
The replacement of the power cable, if necessary, should be completed by a qualied
electrician authorised by the supplier.
Precautions to be Taken
The radiator must be placed away from any inammable material and should not be used
by unsupervised children.
The radiator should never be covered by clothes, other materials or objects. It
should never be placed in enclosed spaces or areas which might prevent the free
circulation of air around the radiator.
Important Safety Information
Whilst in operation, the appliance must not be covered to avoid over-heating. If the appliance
is covered and the safety over-heat switch is activated, the element will need replacing.
This is not covered by the warranty.
This appliance is a Class 2 double insulated appliance and should not be used or connected
in the wet zone of a bathroom or kitchen (UK: Outside Zone 2, Ireland: Outside Zone 3). The
appliance should be placed at a distance that makes it impossible for a person taking a bath
or shower to touch the switches and thermostat unit.
Do not place the radiator under a power socket or switch of any kind.
Should the appliance have to be repaired and before removal of the heater please contact
the supplier of the radiator.
The minimum distance needed to allow air circulation is 150mm in all directions.
This unit contains a precise amount of synthetic heating uid inside the ns which must only
be opened by the manufacturer.
The standard rules about recycling and removal of synthetic heating uid should be followed
once the appliance is no longer in use. Please contact your local authority about the recycling
of this heater.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance
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provided that it has been placed or installed in its intended normal operating position and
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the
appliance or perform user maintenance.
CAUTION — Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
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Directions for the Installer
Installation should only be completed by a qualied electrician.
Electric Power
The electrical circuits within your house should be of the correct type and size for the appliance
wattage, consult your electrician for advice. It is recommended that the fused spur outlet is placed
10cm to the right of the appliance and 15cm from the oor.
The appliance is supplied with approximately 1.5m of power cable without a plug. The electrical
circuit should be isolated by means of a double pole switch or circuit breaker.
Main Components
The body of the Sun Ray Neptune consists of special cast aluminium ns, specically designed
to ensure a maximum rate of heat diffusion, the air circulation channels providing a very effective
convection effect.
The aluminium body contains a special heat conducting uid, lled inside the ns with a unique
procedure assuring a bubble-free content for a total uniform and silent delivery of heat. Do not try to
disassemble the body of the heater
Fitting the Appliance
The appliance should be hung as close as possible to the coolest wall in the room, however it is not
recommended to place it on a wall that is not properly insulated – if this is the case, the part of the
wall behind the unit should be insulated.
In a bathroom, the appliance must be placed within the protected zone and should not be reachable,
directly or indirectly by a person in the shower or bath. (Please see Important Safety Information)
The appliance should, never be mounted under a connecting plug, switch or Socket outlet.
To hang the radiator, place the radiator on the oor in the position it is to be installed. Locate the
bracket above the radiator with the point on the bracket in between the rst and second element
on both sides (gure 1.a). For radiators with more than 9 elements, the bracket should be placed
between the second and third element (gure 1.b).
Figure 1.a Figure 1.b
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Mark the appropriate location and x the brackets in place with the supplied plugs and screws,
ensuring the brackets are installed in the correct position (gure 2).
Figure 2
Once the brackets have been installed the radiator can be hung from the supports (gure 3). To
lock the radiators in place press on the ratchet and turn until a click is heard (gure 4).
Figure 3
Figure 4 Unlocked Locked
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Operation
The room temperature is controlled by the electronic thermostat in the control end placed at the side
of the appliance. The thermostat has a precision of ±0.3ºC.
Controller: Buttons and Symbols
Switching On
Once power has been supplied to the radiator it will initially be in the standby mode.
Setting the Clock
1. In the Stand-by mode press and hold the time and + button for more than 3 seconds
2. Set the day using the + or – button and press the mode button to accept.
3. Next set the hour using the + or – button and the mode button to accept again.
4.Set the minutes with the + or – button at which point pressing the mode button will accept
the nal change and the radiator will go into P3 Program mode (See Below).
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Mode Change
Press the Mode button to change between the mode screens shown below:
Pilot Wire (Please note the pilot wire system controller is not available)
Comfort Temperature Setting
Press the Mode button until comfort is selected, then press the + or - to adjust the temperature.
Pressing either button continuously for more than 5 seconds will change the temperature rapidly.
The temperature ranges between 7ºC and 32ºC.
Economy Temperature Setting
Press the Mode button until economy is selected, then press the + or - to adjust the temperature.
Pressing either button continuously for more than 5 seconds will allow the value to change rapidly.
Note: It is important that the economy set point is low enough to ensure the heater turns off when
not required, recommended set point is between 10 & 15 degrees.
Frost Protection Setting
Press the Mode button until frost protection is selected. This will maintain the room temperature at
7ºC.
2-Hour Boost
This mode will force the heater on for 2 hours independent of room temperature, after this time the
radiator will enter the standby mode automatically. When the radiator is turned on again it will enter
the programme mode.
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Programme Mode
The programme mode has three options; programme 1 and programme 2 are pre-set as shown
below and programme 3 can be set to the users requirements.
E= Economy Mode, C=Comfort Mode
To select a programme, press the mode button until the programme mode is selected and use the
time button to select P1, P2 or P3.
To set programme 3:
1. In the Stand-by mode press and hold the time and + button for more than 3 seconds and
accept the day of the week and time currently entered using the mode button.
2. After this use the + or - to programme whether the radiator is programmed as either
comfort or economy respectively for each hour.
3. Use the ‘Mode’ key to move to the next day until the whole week is completed at which
point it will return to the stand-by mode.
To accept this programme, turn the radiator back on and select P3 when in the programme screen.
If P3 is already selected press the time button to scroll through P1, P2 and back to P3. P3 is then
set. A blank program is included below for planning purposes
Fill in C or E each day
Keypad Lock
To lock the keypad press the + and mode button simultaneously for 3 seconds. A padlock symbol
will appear on the screen to signify it being locked.
To unlock the keypad press the + and mode button simultaneously for 3 seconds again – the padlock
symbol will disappear.
User
Program
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Press unl P3
Press unl funcon selected
Turn on
Press and hold for 5 sec.
Confirm day
Confirm hour
Select hour Select minutes
REPEAT FOR
EVERY DAY OF WEEK
(Aer confirming
Sunday it will return
to standby)
Confirm Selecon
Confirm minutes
Select for every
hour of Monday
Select day of week
*Whilst going through the
funcons, this is a great
me to set your
comfort and economy
temperatures*
= ‘-’ Economy (room unoccupied)
= ‘+’ Comfort (room occupied)
Tip: Write down required mes and
modes before starng.
Before we set the programme we must
set the clock.
When we programme we set the mes
for the comfort and economy modes
to be in operaon. Seng the mode's
temperature is done seperately.
To start, we must be in standby mode.
Now the programme
Programming – Quick Guide
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The Remote Control (Optional)
General Description
The remote control communicates with the radiator using infra-red signal from a maximum distance
of 10m from the appliance and requires 2x AAA batteries.
Setting the Time
Once the batteries have been installed the LCD screen will display all symbols for 3 second after
which the date and time need to be set.
1. Set the day using the + or – button and press the mode button to accept.
2. Next set the hour using the + or – button and the mode button to accept again.
3. Set the minutes with the + or – button at which point pressing the mode button will accept
the nal change and the remote will go into stand-by mode.
Selecting the Operation Mode
The operation mode can be selected using the mode button; these are the same as those on the
radiator and have the same function unless specied below.
Comfort and Economy Temperature Setting
To set the temperature for both the comfort and economy modes; select the desired mode using
the mode button and set the temperature using the + or – buttons. The economy temperature can
never be set higher than the comfort temperature. It is important that the economy set point is low
enough to ensure the heater turns off when not required, recommended set point is between 10 &
15 degrees.
Programme Mode
To set the user programme press the time button and the current day will ash. Accept the day, hour
and minutes using the mode button, after which the user programme can be selected in the same
method as completed on the radiator.
‘-’ Button
‘+’ Button
ECO Button
Time Button Mode Button
ON / Stand-by
2hr boost Button
Temperature IR transmision
Operating Mode
Day of the week
Time
Programme
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IR Transmission
Any alterations made using the remote control will be sent to the radiator via an IR signal after 1
second of inactivity. This can be seen by the IR transmission symbol ashing in the top right hand
corner.
Low Battery Warning
When the battery is running low the display will periodically display ‘bAtt’ at which point the batteries
should be changed.
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Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection
systems)
This marking shown on the product or its literature, indicates that it should not be disposed of with other
household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or their local government
ofce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.
Head Ofce & Energy Showrooms:
ATC House, Broomhill Drive,
Tallaght, Dublin 24,
Ireland.
Tel: 00 353 (1) 467 8301
UK Tel: 00 44 (0) 203 5649164
Email: sales@atc.ie
Maintenance & Care
Sun Ray radiators require very little maintenance.
The surfaces of the radiator must not be cleaned with an abrasive product or those containing
granular substances.
We recommend regular cleaning with PH neutral products.
In order to clean the radiator, it is recommended that the electric power is switched off. Failure to
keep the SunRay Radiators clean may result in dust becoming burnt and depositing on the wall
above the heater in the form of dark streaks or patches. This type of marking is expressly due
to failure to keep the heater and surrounding area clean. ATC take no responsibility for any such
damage caused
Guarantee
Your appliance is guaranteed for 10 years against leakage and 2 years on electric and electronic
components from the date of purchase – during this period we will repair or exchange, at our
discretion, any faulty or defective parts providing the appliance has been used in accordance with
the operating & installation instructions and has not been misused or mistreated in any way.
Any unauthorized repair or attempted repair will invalidate the guarantee. You may be asked to
return the product to our workshop for inspection to establish whether the fault is covered under
the guarantee. The guarantee is valid in the UK and Ireland only.
This guarantee is additional to your statutory rights.
In the unlikely event of a problem with your appliance please contact your supplier.
www.atc.ie
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