AT and T CL4940, CD4930 User Manual

User’s manual
CL4940/CD4930 Big button/big display telephone/answering system with caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on page 52 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model number: CL4940/CD4930
Type: Big button/big display telephone/answering system with caller ID/call waiting
Serial number: _________________________________________________________
Purchase date: _________________________________________________________
Place of purchase: ______________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Telephones identied with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
2011-2019 Advanced American Telephones. All Rights Reserved. AT&T and
©
the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
adapter installed
Coiled handset cord
Abridged user’s manual
CL4940/CD4930 Big button/big display telephone/ answering system with caller ID/ call waiting
HandsetTelephone base with power
Telephone line cord
Wall-mount bracket
This abridged user’s manual provides you with basic installation and use instructions.
Please refer to the online user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals. Before using this AT&T product, please read Important safety information on page 22 of this abridged user’s manual.
Abridged user’s manual
User’s manual
CL4940/CD4930 Big button/big display telephone/
answering system with caller ID/ call waiting
Table of contents
Getting started
Quick reference guide .............................. 1
Installation ........................................................3
Telephone installation .............................4
Installation options .....................................6
Tabletop to wall-mount
installation ............................................6
Wall-mount to tabletop
installation ............................................8
Telephone settings
Telephone settings .................................. 10
Set date/time ........................................ 10
Ringer volume ........................................11
Language ...................................................11
LCD contrast ............................................12
Dial mode ...................................................12
Telephone operation
Line power mode (no AC power) ....13
To make a call during a power
failure .....................................................13
To answer a call during a power
failure .....................................................13
Telephone operation .............................. 14
Making a call ...........................................14
On hook dialing (predialing)......... 14
Answering a call .................................... 14
Switching between handset and
speakerphone .................................14
Ending a call ............................................14
Last number redial ..............................15
Equalizer .....................................................15
Options while on calls ............................ 16
Volume control ..................................... 16
Call waiting............................................... 16
Mute ............................................................. 16
Chain dialing.............................................17
Audio Assist® .......................................... 18
Temporary tone dialing .................. 18
Directory
Directory ......................................................... 19
Directory memory capacity ......... 19
Character chart .................................... 19
Create a new directory entry ...... 19
Review directory entries ................20
Search by name .....................................21
Display dial ............................................... 22
Delete a directory entry ................. 22
Edit a directory entry ........................ 22
Speed dial ....................................................... 23
Enter a speed dial number ............ 23
Assign a speed dial number
from the directory or caller
ID log ......................................................24
Delete a speed dial number .........24
Review a speed dial number ........ 25
Dial a speed dial number ................ 25
Caller ID
About caller ID ............................................. 26
Information about caller ID with
call waiting .........................................26
Caller ID history .......................................... 27
How the caller ID history
(caller ID log) works ..................... 27
Missed (new) call indicator ........... 27
Caller ID operation....................................28
Memory match .....................................28
Review the caller ID history ..........29
View dialing options ..........................30
Dial a caller ID log entry ..................30
Delete caller ID log entries ............30
Save a caller ID log entry to the
directory ...............................................31
Set area code ......................................... 32
Reasons for missing caller ID
information ............................................. 33
Answering system
Answering system settings ................34
Announcement .....................................34
To turn on or o the answering
system .................................................. 35
Number of rings ................................... 36
Call screening .........................................36
Message alert ......................................... 37
Remote code .......................................... 37
Priority code ...........................................38
About the answering system ............39
Message capacity ................................39
Voice prompts ....................................... 39
Call screening .........................................39
Call intercept ..........................................39
Message Guard® ..................................39
Message playback.................................... 40
Options during playback ............... 40
Delete all old messages ................. 40
Memo ........................................................... 41
Message counter displays ...................42
Remote access ............................................43
Appendix
Screen icons and alert tones ...........44
Screen icons ........................................... 44
Alert tones .............................................. 44
Lights .................................................................45
Indicator lights .....................................45
Display screen messages .....................46
Screen messages ................................46
Troubleshooting ........................................47
Maintenance ..................................................51
Important safety information .......... 52
FCC and ACTA information ................ 53
Part 15 of FCC rules .................................. 55
Limited warranty .......................................56
Technical specications .......................58
Index
Index ...................................................................59

Getting started

Quick reference guide

MENU/SELECT
Press in idle mode to enter the main menu (page 10).
While in the menu, press
to conrm or save an
entry or setting.
Press to select a highlighted item.
CALL LOGq
Press to display the caller ID history (page 29).
Press to scroll down while in menus or lists.
While entering names or numbers, press to move
the cursor to the le.
REPEAT
During message playback, press to repeat the message currently playing (page 40).
During message playback, press twice to play the previous message (page 40).
Press in idle mode to record a memo (page 41).
PLAY/STOP
Press to start or stop message playback (page 40).
DIRECTORYp
Press to display the directory (page 20).
Press to scroll up while in menus or lists.
While entering names or numbers, press to move the cursor to the right.
SKIP
Press to skip a message during message playback (page 40).
ANS ON
Press to turn the answering
system on or o
(page 35).
1
CANCEL
While in a menu, press to cancel an operation, back up to the previous menu or exit the menu display.
REDIAL/PAUSE
Press to display the last number dialed (page 15).
While using the handset or speakerphone, press to dial the last number dialed (page 15).
While entering numbers, press to insert a three-second dialing pause. (pages 22, 23, and 31).
While storing numbers in the speed dial memory or directory, press to copy the last number dialed before entering any numbers (pages 19 and 23).
DELETE X
While reviewing the redial history, directory, or caller ID history, press to delete the displayed entry (pages 15, 22 and 30, respectively).
During playback, press to delete a message or announcement (pages 40 and 35).
Press twice in idle mode to delete all old messages (page 40).
Press to delete digits or characters when entering numbers or names.
Getting started
Quick reference guide
/EQUALIZER
During an outside call, message or announcement playback, press to change the audio quality to best suit your hearing (page 15).
SPEED DIAL
Press in idle mode to display the speed dial list (page 25).
FLASH
Press to put your current call on hold and take the new call when you receive a call waiting alert (page 16).
TONE
Press to switch to tone dialing temporarily during a call if you have pulse service (page 18).
When reviewing directory entries, press to move towards the end of the telephone number (page 20).
Extra large tilt display
Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility.
AUDIO ASSIST®
Voices will sound louder and clearer if you press AUDIO ASSIST® while you are on a call using the handset (page 18).
pVOLUMEq
During message playback or call screening, press to adjust the listening volume (pages 40 and 39).
While in idle mode, press to adjust the base ringer volume (page 11).
While on a call, press to adjust the listening volume (page 16).
# (pound key)
When reviewing directory entries, press to move towards the beginning of the telephone number (page 20).
Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 30).
Audio Assist® is a registered trademark of Advanced American Telephones.
MUTE
During a call, press to mute the microphone.
Press again to resume your conversation (page 16).
MIC
Microphone.
2
SPEAKER
Press to make or answer a call using the speakerphone (page 14).
Press to switch between speakerphone and handset (page 14).
Getting started

Installation

You must install the power adapter before using the telephone.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a at surface
or vertically mounted on the wall (see pages 6-9).
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack (see page 4). The lter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL lters.
Your product may be shipped with a protective sticker covering the telephone base display, remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 4-5 for easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or cordless telephones.
Excessive heat sources.
Noise sources such as a window with trac outside, motors, microwave
ovens, refrigerators, or uorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine or work
bench.
3
Getting started

Telephone installation

Install the telephone, as shown below.
The telephone is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 6 for details.
Plug one end of the coiled handset cord into the handset jack on the le side
1. of the telephone base. Plug the other end into the jack on the bottom of the handset.
Plug one end of the telephone line cord into the telephone line jack on the
2. bottom of the telephone base. Route the telephone line cord through the slot. Plug the other end of the telephone line cord into a telephone wall jack or a DSL lter.
Plug the power adapter into an electrical outlet not controlled by a
3. wall switch.
Electrical outlet not controlled by a wall switch
Telephone wall jack
DSL lter (not included)
is required if you have DSL high-speed Internet service.
Route the power adapter cord and the telephone line cord through the slots.
4
Getting started
Telephone installation
Adjust the angle of the screen to reach maximum visibility.4.
NOTES:
Use only the power adapter provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
The power adapter is intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
You can use this telephone without the power adapter installed. See Line
power mode on page 13.
Aer you rst install your telephone, the system will prompt you to set the
date and time, and outgoing announcement. You can press CANCEL to skip the setting. The telephone displays its model number when in idle mode.
5
Getting started

Installation options

If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure you rst
unplug the power adapter cord and telephone line cord from the telephone base and wall outlets.
Li the handset and place it aside. Hold down the switch hook on the
1. telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 180 degrees. Push the handset tab down into the slot so it locks into position.
Switch hook
Handset tab
Align the tabs on the wall-mount bracket to the slots at the back of the
2. telephone base. Insert tab A on the top into its corresponding slot and click tabs B into their corresponding slots.
A
B
6
Getting started
Installation options
Plug one end of the telephone line cord into the telephone line jack on
3. the bottom of the telephone base. Plug the other end into a telephone
wall jack or a DSL lter. Bundle the telephone line cord and secure it with a
twist tie. Plug the power adapter into an electrical outlet not controlled by a
4. wall switch.
Electrical outlet not controlled by a wall switch
Route the power adapter cord through the slot.
Telephone wall jack
DSL lter (not included)
is required if you have DSL high-speed Internet service.
Place the telephone just above the studs on the wall-mounting plate. Slide
5. the telephone down until it is held securely on the wall-mounting plate. Place the handset on the telephone base.
Adjust the screen angle for maximum visibility. 6.
7
Getting started
Installation options
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop position, follow the steps.
Slide the telephone base upwards, then remove the telephone from the
1. wall-mounting plate.
Unplug the large end of the power adapter from the electrical outlet.
2. Remove the power adapter cord from the slot. Unplug the smaller end from the power jack on the bottom of the telephone base. Unplug the telephone line cord from the wall jack and the telephone base. Untie the bundled telephone line cord.
Li the handset and place it aside. Hold down the switch hook on the
3. telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 180 degrees. Push the handset tab down into the slot so it clicks into position.
Switch hook
Handset tab
8
Getting started
Installation options
Push the two tabs at the bottom of the wall-mount bracket, as indicated, and
4. remove the wall-mount bracket from the telephone.
Plug one end of the telephone line cord into the telephone line jack on the
5. bottom of the telephone base. Plug the other end into a telephone wall jack
or a DSL lter. Plug the small end of the power adapter into the power jack
on the bottom of the telephone base. Plug the large end into an electrical outlet not controlled by a wall switch. Route both cords through the slots.
Electrical outlet not controlled by a wall switch
Telephone wall jack
DSL lter (not included)
is required if you have DSL high-speed Internet service.
Route the power adapter cord and the telephone line cord through the slots.
Adjust the screen angle for maximum visibility. 6.
9

Telephone settings

Telephone settings

Use the menu to change the telephone settings:
Press MENU/SELECT on the telephone when it is not in use to enter the main menu.
1. Press CALL LOGq or DIRECTORYp to scroll to the feature to be changed. When
2. scrolling through the menu, the > symbol indicates the selected menu item.
Press MENU/SELECT to select the highlighted item.
3.
NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold CANCEL to return to idle mode.

Set date/time

The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
To set the date and time manually:
When the telephone base is in idle mode, press
1. MENU/SELECT to enter the main menu.
Press CALL LOGq or DIRECTORYp to scroll to
2. Set date/time and then press MENU/SELECT.
Press CALL LOGq or DIRECTORYp to select the month,
3. then press MENU/SELECT, or enter the number using the dialing keys.
Press CALL LOGq or DIRECTORYp to select the day,
4. then press MENU/SELECT, or enter the number using the dialing keys.
Press CALL LOGq or DIRECTORYp to select the year,
5. then press MENU/SELECT, or enter the number using the dialing keys, then press MENU/SELECT to move on to set the time.
Press CALL LOGq or DIRECTORYp to select the hour,
6. then press MENU/SELECT, or enter the number using the dialing keys.
Press CALL LOGq or DIRECTORYp to select the minute, then press
7.
MENU/SELECT, or enter the number using the dialing keys.
Press CALL LOGq or DIRECTORYp to highlight AM or PM, or press 2 for AM
8. or 7 for PM. Then, press MENU/SELECT to conrm. There is a conrmation tone and the screen returns to the previous menu.
Caller ID log
>Set date/time
p
q
Set date
?M/DD/2015
p
q
Set time
?H:MM --
p
q
NOTES:
If you want to make correction, press CANCEL to go back to the previous field.
If the clock is not set when a message is recorded, the system announces, “Time and day not
set,” before it plays the message.
10
Telephone settings
Telephone settings

Ringer volume

You can set the ringer volume level to one of four levels or turn the ringer o. When the ringer is o, appears on the screen.
Press pVOLUMEq when the telephone is not in use.
-OR-
Press MENU/SELECT in idle mode to enter the main menu.
1. Use CALL LOGq or DIRECTORYp to scroll to Ringer
2. volume, then press MENU/SELECT.
Press CALL LOGq or DIRECTORYp, or pVOLUMEq to
3. sample each volume level.
Press MENU/SELECT to save your preference. There
4.
is a conrmation tone and the screen returns to the
previous menu.
NOTES:
If the ringer volume is set to off, the telephone base is silenced for all incoming calls.
You can temporarily adjust the ringer volume when the telephone is ringing. The next
incoming call rings at the preset volume.
Set date/time
>Ringer volume
p
q
Ringer volume
p
q

Language

You can select the language used for all screen displays.
Press MENU/SELECT in idle mode to enter the main menu.
1. Use CALL LOGq or DIRECTORYp to scroll to Language,
2. then press MENU/SELECT.
Press CALL LOGq or DIRECTORYp to highlight English,
3. Français or Español.
Press MENU/SELECT. The screen displays a
4. conrmation message.
Press MENU/SELECT again to conrm. There is a
5.
conrmation tone and the screen returns to the
previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/SELECT in idle mode, then enter 3645474#. There is a confirmation tone.
Ringer volume
>Language
p
q
>English
Francais
q
11
Telephone settings
Telephone settings

LCD contrast

You can set the contrast of the screen to one of four levels.
Press MENU/SELECT in idle mode to enter the main menu.
1. Use CALL LOGq or DIRECTORYp to scroll to
2. LCD contrast, then press MENU/SELECT.
Press CALL LOGq or DIRECTORYp to choose from 1, 2,
3. 3 or 4.
Press MENU/SELECT to save your preference. There
4.
is a conrmation tone and the screen returns to the
previous menu.

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.
Language >LCD contrast
p
q
4 >3
p
q
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use CALL LOGq or DIRECTORYp to scroll to Dial mode, then press MENU/SELECT.
3. Use CALL LOGq or DIRECTORYp to highlight Touch tone or Pulse, then press MENU/SELECT. There is a confirmation tone and the screen returns to the previous menu.
LCD contrast >Dial mode
p
>Touch tone Pulse
q
12

Telephone operation

Line power mode (no AC power)

This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and handset volume adjustment are supported. The telephone uses power from the telephone line to enable you to make and answer calls using only the handset and dialing keys.

To make a call during a power failure

Li the handset and wait for the dial tone. The screen shows NO AC POWER.
1. Dial a telephone number using the dialing keys. Wait to hear each key tone
2. and make sure the digit appears on the screen before pressing the next dialing key.

To answer a call during a power failure

Li the handset.
NOTE: The screen does not show incoming caller ID information during a power failure.
13

Telephone operation

Telephone operation

Making a call

Li the handset or press SPEAKER, then enter the telephone number.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).

On hook dialing (predialing)

Enter the telephone number. Press DELETE X to make corrections when
1. entering the telephone number.
Li the handset or press SPEAKER.
2.

Answering a call

Li the handset or press SPEAKER.

Switching between handset and speakerphone

To switch from handset to speakerphone during a call:
Press SPEAKER, then place the handset in the telephone base.
Elapsed time
0:00:05
9/16
10:34
AM
To switch from speakerphone to handset during a call:
Li the handset.

Ending a call

Press SPEAKER, or place the handset in the telephone base.
14
Telephone operation
Telephone operation

Last number redial

The telephone stores the last telephone number dialed (up to 32 digits).
To redial a number:
To display the most recently called number, press
1. REDIAL/PAUSE when the telephone is not in use.
Li the handset or press SPEAKER to call.
2.
-OR-
Li the handset or press SPEAKER.
1. Press REDIAL/PAUSE to dial the number.
2.
To delete a redial entry:
While the screen displays the redial number, press DELETE X to delete
the number from the redial memory. The screen shows Deleted with a confirmation tone.
NOTES:
The screen shows only the last 15 digits if the number has more than 15 digits.
If the redial list is empty, you will see Redial empty on the screen and hear an error tone when
you press REDIAL/PAUSE.
Redial
885-883-2445

Equalizer

The telephone equalizer enables you to change the quality of the audio to best suit your hearing.
While on a call, or listening to a message or announcement, press /EQUALIZER to select one of the four equalizer settings, Natural (default setting), Treble 1, Treble 2 or Bass. The screen shows EQ changed to Natural, EQ changed to Treble 1, EQ changed to Treble 2 or EQ changed to Bass, respectively. The current setting shows on the screen for 2 seconds.
NOTES:
The current equalizer setting remains unchanged until a new setting is selected.
If you press /EQUALIZER in idle mode, the telephone shows To change EQ set during call
with an error tone.
15
Telephone operation

Options while on calls

Volume control

You can set the listening volume to one of ve levels. While on a call, press pVOLUMEq to adjust the listening volume. The volume level indicator briey displays on the screen to indicate the setting.
Handset volume
Handset volume
When you are on a call using the handset, press
qVOLUME to decrease or VOLUMEp to increase the
9/16 10:34
AM
handset listening volume.
Speaker volume
When you are on a call using the speakerphone, press
qVOLUME to decrease or VOLUMEp to increase the
Speaker volume
speaker volume.

Call waiting

If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear two beeps.
Press FLASH to put your current call on hold and take the new call.
Press FLASH at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are counted as missed calls.

Mute

Use the mute function to turn o the microphone. You can hear the caller, but
the caller cannot hear you.
To mute a call:
While on a call, press MUTE. When mute is on, the MUTE light turns on.
To end mute a call:
Press MUTE again. When mute is o, the MUTE light turns o.
NOTE: Switching between the handset and speakerphone cancels the mute function.
16
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