ASUSTeK Computer MTG20 Users Manual

Download

Dell™ XPS One™ Owner’s Manual

ModelMTG

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex,

Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

ModelMTG

September 2007 P/N CU557 Rev. A00

Contents

1 Finding Information . . . . . . . . . . . . . . . . . . 9

2 About Your Computer

Front View of the Computer . . . . . . . . . . . . . . . 15

Back View of the Computer

Power Cable Routing

Optional TV Input Device (For Use With Optional TV Tuner)

. . . . . . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . 20

3 Setting Up Your Computer . . . . . . . . . . . . 23

Installing Your Computer in an Enclosure . . . . . . . 23

Connecting to the Internet

Setting Up Your Internet Connection

Transferring Information to a New Computer

Setting Up a Printer

Printer Cable

Connecting a USB Printer

. . . . . . . . . . . . . . . 24

. . . . . . . . 24

. . . . . 25

. . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . 27

Contents 3

Power Protection Devices . . . . . . . . . . . . . . . 28

Surge Protectors

Line Conditioners

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . 28

Using the Media Card Reader

. . . . . . . . . . . . . . 29

4 Using Multimedia . . . . . . . . . . . . . . . . . . 31

Using the Disc Drive . . . . . . . . . . . . . . . . . . . 31

Media Control Buttons

Disc and Disc-Slot Indicators

CD and DVD Software

. . . . . . . . . . . . . . . 32

. . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . 33

Copying CD, DVD, and Blu-ray Disc™ (BD) Media

. . . . . . . . . . . . . . . . . . . . . . . . 34

Helpful Tips

Adjusting the Volume

Adjusting the Picture

Enabling S/PDIF Digital Audio

. . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . 38

Enabling S/PDIF in the Windows Audio Driver

Setting Up the Cyberlink (CL) Headphones

. . . . . . . . . . . . . . . . . . . . 39

. . . . . . . 39

5 Using the Optional Wireless Keyboard

and Mouse

. . . . . . . . . . . . . . . . . . . . . . . 41

4 Contents

Media Control Keys . . . . . . . . . . . . . . . . . . . 42

Using the Touch Pad

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . 44

Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer

. . . . . . . . . . . . . 44

Key Combinations

. . . . . . . . . . . . . . . . . . . . 46

6 Using the Display . . . . . . . . . . . . . . . . . . 47

Adjusting Brightness . . . . . . . . . . . . . . . . . . 47

Making Images and Text Look Bigger or Sharper

. . . 47

7 Cleaning Your Computer . . . . . . . . . . . . . 49

Computer and Display . . . . . . . . . . . . . . . . . . 49

CDs and DVDs

Keyboard and Touch Pad

. . . . . . . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . 50

8 Troubleshooting . . . . . . . . . . . . . . . . . . . 51

Solving Problems . . . . . . . . . . . . . . . . . . . . 51

Battery Problems

Display Problems

Drive Problems

E-Mail and Internet Problems

Error Messages

IEEE 1394 Device Problems

Keyboard Problems

Lockups and Software Problems

Memory Problems

Mouse Problems

Network Problems

Power Problems

. . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . 55

. . . . . . . . . 56

. . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . 60

Contents 5

Printer Problems . . . . . . . . . . . . . . . . . . 61

Scanner Problems

Sound and Speaker Problems

Touch Pad Problems

. . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . 62

. . . . . . . . . . . . . . . . 64

9 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 65

When to Use the Dell Diagnostics . . . . . . . . . . . 65

Starting the Dell Diagnostics From Your Hard Drive

Starting the Dell Diagnostics From the Drivers and Utilities Media

. . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . 66

Dell Diagnostics Main Menu

. . . . . . . . . . . . . . 67

10 System Setup . . . . . . . . . . . . . . . . . . . . . . 69

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 69

Entering System Setup

System Setup Screen

System Setup Options

Boot Sequence

Option Settings

Changing the Boot Sequence for the Current Boot

Changing the Boot Sequence for Future Boots

. . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . . . . 74

6 Contents

11 Reinstalling Software . . . . . . . . . . . . . . . 75

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 75

What Is a Driver?

Identifying Drivers

Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . 76

. . . . . . . . . . 76

Troubleshooting Software and Hardware Problems in the Microsoft Operating Systems

Restoring Your Operating System

Using Microsoft

Using Dell™ Factory Image Restore

Using the Operating System Media

Windows® Vista™

. . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . 78

Windows System Restore . . . . 78

. . . . . . . . 80

. . . . . . . . 81

12 Specifications . . . . . . . . . . . . . . . . . . . . . 83

13 Getting Help

Obtaining Assistance . . . . . . . . . . . . . . . . . . 89

Technical Support and Customer Service

DellConnect

Online Services

AutoTech Service

Automated Order-Status Service

Problems With Your Order

. . . . . . . . . . . . . . . . . . . . . . 89

. . . . . 90

. . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . 91

. . . . . . . . . . . . . . . 91

Product Information

. . . . . . . . . . . . . . . . . . . 92

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . . . . . . . 95

. . . . . 92

Contents 7

14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 97

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 97

FCC Class B

. . . . . . . . . . . . . . . . . . . . . 97

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

8 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• Desktop System Software (DSS)

Drivers and Utilities Media

Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 76), to run the Dell Diagnostics (see "Dell Diagnostics" on page 65).

Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

Finding Information 9

What Are You Looking For? Find It Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

NOTE: The appearance of your setup

diagram may vary.

10 Finding Information

What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

• Enter the Express Service Code to direct your call when contacting support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.

or contact support.

Finding Information 11

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support site.

To download Desktop System Software:

Go to

support.dell.com

region or business segment, and enter your Service Tag.

Select

Click your operating system and search for the keyword

Software

NOTE: The support.dell.com user interface

may vary depending on your selections.

, select your

Drivers & Downloads

Desktop System

and click

12 Finding Information

What Are You Looking For? Find It Here

• How to use your Windows™ operating system

• How to work with programs and files

• How to personalize my desktop

Windows Help and Support

To access Windows Help and Support:

• In Windows Vista™, click the Windows Vista Start button

Help and Support

click

Type a word or phrase that describes your problem, and then click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

• How to reinstall my operating system

Operating System Media

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Restoring Your Operating System" on page 78.

and

After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based

on the operating system you ordered.

Finding Information 13

14 Finding Information

About Your Computer

Front View of the Computer

CAUTION: Ensure that none of the computer air vents are blocked. Blocking them

would cause serious thermal problems.

About Your Computer 15

1 speakers (2) To adjust the volume of the integrated speakers, press

the appropriate media control buttons (see "Media Control Buttons" on page 32 for more information).

2 air vents Internal fans create airflow through the vents to

prevent the computer from overheating. The computer turns the fans on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fans or the computer.

CAUTION: Ensure that none of the computer air

vents are blocked. Blocking them would cause serious thermal problems.

3 camera/ microphone

array

4 media control buttons Control CD, DVD, Blu-ray Disc™ (BD), and Media

5 disc slot Insert CD, DVD, or Blu-ray Disc™ (BD) as supported

6 disc indicator The disc indicator lights up when a disc is in the drive.

7 display power button Press to turn the display on and off without changing

8 computer stand Use the stand to tilt the display to your preferred angle.

Built-in camera and microphone array for video capture, conferencing, and chat. When the camera/microphone array is in use, the blue back-light lights up.

Player play. See "Media Control Buttons" on page 32 for more information.

by your disc drive. The disc-slot indicator lights up when no disc is in the drive; see "Disc and Disc-Slot Indicators" on page 33 for more information.

NOTICE: The optical drive does not support 8cm

media. Do not insert 8cm media into the optical drive slot.

See "Disc and Disc-Slot Indicators" on page 33 for more information.

the overall operating state of the computer.

It can be rotated from 5º towards you to 25º back. The stand provides stability to the computer; it is not a removable part.

16 About Your Computer

CAUTION: The computer stand should remain

installed at all times to ensure maximum system stability.

Back View of the Computer

11 9

About Your Computer 17

813141617

1 Media Card Reader Provides a fast and convenient way to view and share digital

photos, music, and videos stored on a memory card. The Media Card Reader reads the following digital memory cards:

• Secure Digital (SD) memory card

•SDIO card

• MultiMediaCard (MMC)

•Memory Stick

• Memory Stick PRO

•xD-Picture Card

• Hi Speed-SD

• Hi Density-SD

2 mini IEEE 1394

connector

3 USB 2.0

connectors (2)

4 headphone/line-

out connector

5 microphone/line-in

connector

6 drive activity light The drive activity light is on when the computer reads data

7 power button,

power light

Attach high-speed serial multimedia devices, such as digital video cameras.

Use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup Options" on page 70 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Use the headphone/line-out connector to attach headphones and most kinds of speakers.

Use the microphone/line-in connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

from or writes data to the hard drive. The light might also be on when a device such as an optical drive is operating.

Press the power button to turn on the computer. The light in the center of this button indicates power state. See "Controls and Lights" on page 87 for more information.

18 About Your Computer

NOTICE: To avoid losing data, do not use the power

button to turn off the computer. Instead, perform an operating system shutdown.

8 computer sync

button

9 network adapter

connector

To re-sync your optional wireless keyboard and mouse to your computer, press the sync button on the rear of your computer, then press the sync button on the device that you wish to use. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.

To attach your computer to a network or broadband device, connect one end of a network cable to either a network port or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network

connector.

network activity light: Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

link integrity light: Green — A good connection exists between the network and the computer.

Off — The computer is not detecting a physical connection to the network.

10 optional TV input-

device connector

11 TV-in connector TV-in connector — only supported on systems with

12 2.0 audio out

connector

13 power connector Insert the power cable.

14 USB 2.0

connectors (4)

10-pin connector to attach the optional TV-input device. The device is only necessary if you will not be connecting your TV via the optional TV-in connector. TV input-device connectors: S-video, composite video, and audio connectors, and IR blaster.

optional TV tuner card.

Connect speakers for 2.0 audio.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

It is recommended that you use the side USB connectors for devices that you connect occasionally, such as joysticks or cameras.

About Your Computer 19

15 security cable slot Lets you attach a commercially available antitheft device to

the computer.

NOTICE: Before you buy an antitheft device, ensure

that it works with the security cable slot on your computer.

16 S/PDIF connector Use the S/PDIF connector to transmit digital audio

without going through an analog audio conversion process.

17 IEEE 1394

connector

18 Service Tag Use the Service Tag to identify your computer when you

19 cable routing flaps Route power cord and other rear cables through these flaps

Attach high-speed serial multimedia devices, such as digital video cameras.

access the Dell Support website or contact support.

to improve the appearance of your cables.

Power Cable Routing

1 power cable

20 About Your Computer

Optional TV Input Device (For Use With Optional TV Tuner)

1 composite video 2 left audio output connector

3 right audio output connector 4 S-video connector

5 IR blaster

About Your Computer 21

22 About Your Computer

Setting Up Your Computer

Installing Your Computer in an Enclosure

Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure:

NOTICE: The operating temperature specifications indicated in this manual

reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure. For example, if the ambient room temperature is at 25°C (77°F), depending on your computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer’s maximum operating temperature. For details about your computer’s specifications, see "Specifications" on page 83.

• Leave a 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.

• If your enclosure has doors, they need to be of a type that allows at least 30 percent airflow through the enclosure (front and back).

• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.

NOTICE: Do not install your computer in an enclosure that does not allow airflow.

Restricting the airflow impacts your computer’s performance, possibly causing it to overheat.

Setting Up Your Computer 23

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

• DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

• Satellite modem connections that provide high-speed Internet access through a satellite television system.

• Wireless LAN connections that provide Internet access using Bluetooth wireless technology.

If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section.

NOTE: If you are having problems connecting to the Internet, see "E-Mail and

Internet Problems" on page 53. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

24 Setting Up Your Computer

NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to

the Internet wizard can help you get one.

Save and close any open files, and exit any open programs.

Click the Windows Vista Start button , and click

Under

Network and Internet,

The

Connect to the Internet

Click

Broadband (PPPoE)

click

Connect to the Internet

window appears.

for a DSL, satellite modem, cable TV modem,

Control Panel

or Bluetooth wireless technology connection.

NOTE: If you do not know which type of connection to select, click Help me choose

or contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer.

The Microsoft Transfer application to move data from a source computer to a new computer. You can transfer data, such as:

• E-mail messages

• Toolbar settings

• User accounts

• Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.

Windows Vista™ operating system provides the Windows Easy

Setting Up Your Computer 25

NOTE: For more information about options available with Windows Easy Transfer,

see Microsoft Knowledge Base Article #928634, titled How to use Windows Easy

Transfer to migrate files and settings from one Windows-based computer to another Windows Vista-based computer. This information may not be available in

certain countries.

Click the Windows Vista Start button , and then click

and settings

In the

Click

Follow the instructions provided on the screen by the Windows Easy Transfer wizard.

→ Start Windows Easy Transfer.

User Account Control

Start a new transfer

dialog box, click

Continue a transfer in progress

Continue

Transfer files

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the

computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

26 Setting Up Your Computer

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Attach the USB printer cable to the USB connectors on the computer and the printer. The connectors fit only one way.

1 USB connector on computer 2 USB connector on printer

3 USB printer cable

Turn on the printer.

If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click

Network→ Add a printer

start the Add Printer Wizard.

Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 76 and the documentation that came with your printer.

Setting Up Your Computer 27

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or

power interruptions caused by nearby lightning strikes. Disconnect the network cable from the network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in

data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a

UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See

28 Setting Up Your Computer

the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

Using the Media Card Reader

Use the Media Card Reader to transfer data directly to your computer.

NOTE: A memory card is not a bootable device.

The Media Card Reader reads the following memory cards:

• Secure Digital (SD)

•SDIO

• MultiMediaCard (MMC)

• Memory Stick

• Memory Stick PRO

• xD-Picture Card

• HiSpeed-SD

• Hi Capacity-SD

Setting Up Your Computer 29

30 Setting Up Your Computer

Using Multimedia

Using the Disc Drive

CAUTION: Do not insert any objects into the disc drive; it could be damaged.

NOTICE: Do not move the computer while playing CDs, DVDs, or other media.

Place the disc, label side facing forward, in the center of the disc slot.

Gently push the disc into the disk slot.

NOTE: This step may require you to push the disc farther than you expect.

1 media control buttons 2 disc indicator

3 disc 4 disc-slot indicator

Using Multimedia 31

Media Control Buttons

NOTE: The media control buttons are capacitive buttons, and as such, may feel

different from other buttons when pressed.

The top four media control buttons to the right of your display may flash during startup.

The media control buttons only light up when the user’s hand is detected in close proximity to the right of the display. Your keyboard may also incorporate some of these media control buttons.

32 Using Multimedia

Turn the volume up. Turn the volume down.

Mute the sound. Play or pause.

Stop. Play the next track.

Play the previous track. Eject.

NOTE: After you press Eject,

there may be a slight pause before the disc ejects.

Disc and Disc-Slot Indicators

Either the disc or disc-slot indicator lights up when a user’s hand is detected in its vicinity. The disc indicator lights up when the drive is occupied and the disc-slot indicator lights up when it is empty.

CD and DVD Software

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

CD player software includes the following basic buttons:

NOTE: You should also be able to use the media control buttons to the right of your

display and if you have the optional optimized wireless keyboard, the media control buttons on your keyboard.

Play.

Move backward within the current track.

Pause.

Move forward within the current track.

Stop.

Using Multimedia 33

Go to the previous track.

Eject.

Go to the next track.

DVD and Blu-Ray Disc™ (BD) player software includes the following basic buttons:

Stop.

Restart the current chapter.

Play.

Fast forward.

Pause.

Fast reverse.

Advance a single frame while in pause mode.

Go to the next title or chapter.

Continuously play the current title or chapter.

Go to the previous title or chapter.

Eject.

For more information on playing CDs, DVDs, or Blu-ray Discs (BDs), click Help in the media player interface (if available).

Copying CD, DVD, and Blu-ray Disc™ (BD) Media

This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive.

NOTE: Ensure that you observe all copyright laws when copying media.

NOTE: The types of optical drives offered by Dell may vary by country.

The following instructions explain how to make a copy of a CD, DVD, or BD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>.

34 Using Multimedia

The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 35.

How to Copy a CD, DVD, or BD

NOTE: BD media can only be copied to other BD media. DVD media can only be

copied to other DVD-recordable/rewritable media. CD media can only be copied to other CD-recordable/rewritable media.

NOTE: Copying a BD-R to BD-RE will not produce an exact copy. Border

information will be lost.

NOTE: Most commercial DVDs and BDs have copyright protection and cannot be

copied using Roxio Creator.

Open Roxio Creator.

Under the

Insert the source disc into the drive, ensure that the settings are correct, and then click the

Copy

tab, click

Copy Disc

Disc Copy

button to continue.

The computer reads your source disc and copies the data to a temporary folder on your computer hard drive.

When prompted, insert a blank disc into the drive and click OK.

Once you have finished copying the source disc, the disc that you have created automatically ejects.

Using Blank CD, DVD, and BD Media

CD-writable drives can only write to CD recording media. DVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media.

Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on that disc later.

Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information. After you create a DVD+/-R or BD-R, you cannot write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+/-RW or BD-RE media if you plan to erase, rewrite, or update information on that disc later.

Using Multimedia 35

CD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

C D- RW Ye s Yes Ye s

DVD-Writable Drives

Media Type Read Write Rewritable

CD-R Yes Yes No

CD-RW Yes Yes Yes

DVD+R Yes Yes No

DVD-R Yes Yes No

DVD+RW Yes Yes Yes

DVD-RW Yes Yes Yes

DVD+R DL Yes Yes No

DVD-R DL Yes No No

BD-Writable Drives

NOTE: Your BD-writable drive may not read / write HD-DVD media.

Media Type Read Write Rewritable

CD-R Yes Yes No

C D- RW Ye s Ye s Yes

DVD+R Yes Yes No

DVD-R Yes Yes No

DV D +R W Ye s Ye s Ye s

DV D -R W Ye s Ye s Ye s

DVD+R DL Yes Yes No

DVD-R DL Yes No No

36 Using Multimedia

Media Type Read Write Rewritable

BD-R Yes Yes No

BD-RE Yes Yes Yes

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording.

• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• You cannot create audio DVDs with

• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.

• Commercially available BD players used in home theater systems may not support all available BD formats. For a list of formats supported by your BD player, see the documentation provided with your BD player or contact the manufacturer.

• See the Roxio website at

Roxio Creator

Roxio Creator.

www.sonic.com

and open a Creator project.

for additional information.

Using Multimedia 37

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Open the

Click and drag the bar in the down to increase or decrease the volume.

For more information on volume control options, click Help in the Volum e Control window.

Volume Control

window.

Volume Control

column and slide it up or

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

If your computer is running Microsoft Windows Vista™ Operating System:

Click the Windows Vista Start button , click click

Appearance and Personalization

Under

Personalization

Display Properties

The

Under

Resolution:

In the drop-down menu under

Click OK.

, click

click and drag the bar reduce the resolution setting.

Adjust Screen Resolution

window appears.

Colors:

, click

Control Panel

Medium (16 bit)

, and then

Enabling S/PDIF Digital Audio

If your computer has a DVD drive, you can enable digital audio for DVD playback.

Launch the

Insert a DVD into the DVD drive.

If the DVD begins playing, click the

Click the

38 Using Multimedia

Cyberlink PowerDVD

Settings

DVD

DVD Audio Setting

option.

application.

icon.

Stop

button.

Click the arrows beside the through the options, and then select the

Click the return to the main menu screen.

Back

button once, and then click the

Speaker Configuration

SPDIF

option.

Back

setting to scroll

button again to

Enabling S/PDIF in the Windows Audio Driver

Double-click the speaker icon in the Windows notification area.

Click the

Click

Click OK.

Options

Advanced

S/PDIF Interface

menu and then click

Advanced Controls

Setting Up the Cyberlink (CL) Headphones

NOTE: The CL headphone feature is available only if your computer has a DVD drive.

If your computer has a DVD drive, you can enable digital audio for DVD playback.

Launch the

Insert a DVD into the DVD drive.

If the DVD begins playing, click the

Cyberlink PowerDVD

program.

Stop

button.

Click the

Click the arrows beside the through the options, and select the

Click the arrows beside the the options, and select the

Click the arrows beside the the most suitable option.

Click the return to the main menu screen.

Settings

DVD

DVD Audio Setting

Back

option.

Speaker Configuration

Audio listening mode

CL Headphone

Dynamic range compression

button once, and then click the

icon.

Headphones

option.

setting to scroll

option.

setting to scroll through

option to select

Back

button again to

Using Multimedia 39

40 Using Multimedia

Using the Optional Wireless Keyboard and Mouse

Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer.

NOTE: The optional keyboard and mouse have special features which may not be

available on other devices that could be used with your computer.

1 optimized wireless keyboard 2 optimized wireless mouse

Using the Optional Wireless Keyboard and Mouse 41

Media Control Keys

NOTE: The media control keys are capacitive buttons, and as such, may feel

different from other buttons when pressed.

The optional wireless keyboard has media control keys to aid you in quick control of volume and playback functions on your computer. These buttons light up when you press them.

In addition to the basic media control keys shown in "Using Multimedia" on page 31, the optional keyboard also incorporates the following keys.

Press to rewind within the current track/chapter.

Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters.

Press to fast-forward within the current track/chapter.

Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/chapters.

Press to start or stop recording.

Press to change channels (increasing).

Press to change channels (decreasing).

42 Using the Optional Wireless Keyboard and Mouse

Using the Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch-pad buttons as you would use a mouse.

1 touch pad 2 touch-pad buttons

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button pad button to the left of the keyboard.

the alternate left touch-

1 alternate left touch-pad button

Using the Optional Wireless Keyboard and Mouse 43

• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice (the alternate left touch-pad button to the left of the keyboard can also be used).

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust its settings.

If your computer is running Microsoft Windows Vista™ Operating System:

Click the Windows Vista Start button , click Mouse Properties.

click Control Panel, and then

Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer

If for any reason, you need to re-sync your optional (non-Bluetooth) wireless keyboard or mouse with your computer, follow these instructions:

Turn the computer on.

Turn on the keyboard or mouse.

44 Using the Optional Wireless Keyboard and Mouse

1 computer sync button 2 keyboard sync button

3 keyboard power switch 4 mouse power button

5 mouse sync button

Press the sync button to the rear of your computer’s left speaker.

Press the sync button on the mouse or keyboard. The mouse or keyboard should now be paired with your computer. If you experience any problems, see "Troubleshooting" on page 51.

Using the Optional Wireless Keyboard and Mouse 45

Key Combinations

<Fn> and up-arrow key Increases brightness on the integrated

display.

<Fn> and down-arrow key Decreases brightness on the integrated

display.

<Fn> and right-arrow key Toggles the display on and off without

changing the overall operating state.

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support" on page 13.

46 Using the Optional Wireless Keyboard and Mouse

Using the Display

Use the display power button on the lower-right of your display to turn off the display without affecting the operating state of your computer. See "Front View of the Computer" on page 15.

Adjusting Brightness

You can press the following keys to adjust display brightness:

• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).

Making Images and Text Look Bigger or Sharper

NOTE: If you change the display resolution from the current settings, the image

may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if you need to.

You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed.

NOTE: Use only the Dell-installed video drivers, which are designed to offer the

best performance with your Dell-installed operating system.

If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

To set the display resolution and refresh rate for your display, perform the steps.

Using the Display 47

If your computer is running Windows Vista™:

Click the Windows Vista Start button , and click

Under

Appearance and Personalization

In the

Display Settings

the left/right to decrease/increase the screen resolution.

Click

How do I get the best display?

window, under

, click

Resolution

for further instructions.

Control Panel

Adjust screen resolution

, slide the slide bar to

48 Using the Display

Cleaning Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Computer and Display

CAUTION: Before you clean your computer, disconnect the computer from the

electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

NOTICE: To avoid damaging the computer or display, do not spray cleaning solution

directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product.

NOTE: A soft, lint-free cloth has been provided for your computer in the binder that

came with the computer accessory kit.

• Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the display until it is clean.

• Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

CDs and DVDs

CAUTION: Do not clean the disc drive. Any attempt to clean the disc drive itself

could result in damage to the drive.

If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.

Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To avoid damaging the surface, do not wipe in a circular motion around

the disc.

Cleaning Your Computer 49

With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.

Keyboard and Touch Pad

If your keyboard has a power button, turn it off.

Remove any installed batteries from the keyboard.

Use a can of compressed air to remove dust from between the keys on the keyboard.

CAUTION: Clean your touchpad with a soft cloth dampened with water. Do not

use liquid or aerosol cleaners, which may contain flammable substances.

Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest or keyboard surface.

50 Cleaning Your Computer

Troubleshooting

Solving Problems

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly connected.

• If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

ONTACT DELL — If you have to repeatedly reset time and date information after

turning on the computer, or if an incorrect time or date displays during start-up, contact Dell (see "Contacting Dell" on page 95).

Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Troubleshooting 51

The screen is blank or difficult to read

ENSURE THAT THE DISPLAY IS TURNED ON — See "Front View of the Computer" on page 15.

EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

OTATE THE DISPLAY TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE

INTERFERENCE

ADJUST THE WINDOWS DISPLAY SETTINGS —

Windows Vista:

Click

Start

Display Settings

Adjust

Resolution

→ Control Panel→ Hardware and Sound→ Personalization

and

Colors settings,

as needed.

→

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NSURE THAT MICROSOFT

Windows Vista™:

• Click the Windows Vista Start button and click

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

EST THE DRIVE —

• Insert another disk to eliminate the possibility that the original drive is defective.

• Insert bootable media and restart the computer.

CLEAN THE DRIVE OR DISK — See "" on page 49.

HECK ANY ACCESSIBLE CABLE CONNECTIONS

RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft page 78.

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 65.

WINDOWS® RECOGNIZES THE DRIVE —

Computer

Windows® Vista™ Operating Systems" on

52 Troubleshooting

Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which

does not indicate a defect in the drive or the media.

NOTE: Because of different regions worldwide and different disc formats, not all

DVD titles work in all DVD drives.

DJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS — See "Sound and Speaker Problems" on page 62.

Problems writing to an optical drive

CLOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical drive.

URN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC — Search for

the keyword standby in Windows Help and Support for information on power management modes.

Hard drive problems

RUN CHECK DISK —

Windows Vista:

Click

Start

Right-click

Click

The

Local Disk C:

Properties→ Tools→

User Account Control

computer, click

and click

Continue

Computer

Check Now

window may appear. If you are an administrator on the

; otherwise, contact your administrator to continue the

desired action.

Follow the instructions on the screen.

E-Mail and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: Do not plug a telephone cable into the network adapter connector (see

"Back View of the Computer" on page 17).

Troubleshooting 53

CHECK THE MICROSOFT® MAIL SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Microsoft Mail, click

Click

Do not allow attachments to be saved or opened that could potentially be a

Block images and other external content in HTML e-mail

virus

Tools→

Options→

Security

to remove the

checkmark, as needed.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Microsoft Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open

is missing an essential file. To remove and then reinstall the program:

Windows Vista:

Click

Start

→

Control Panel→ Programs→ Programs and Features

Select the program you want to remove.

Click

Uninstall

See the program documentation for installation instructions.

drive letter :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The drive cannot read the disk. Insert a disk into the drive and try again.

NSERT BOOTABLE MEDIA — Insert a bootable floppy disk, CD, or DVD.

ON-SYSTEM DISK ERROR — Remove the floppy disk from the floppy drive and

restart your computer.

OT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY

AGAIN — Close all windows and open the program that you want to use. In some

cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.

PERATING SYSTEM NOT FOUND — Contact Dell (see "Contacting Dell" on

page 95).

54 Troubleshooting

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE: Your computer supports only IEEE 1394a standard.

NSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO

THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER

ENSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN SYSTEM SETUP — See "System Setup Options" on page 70.

NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Windows Vista:

Click

Start

→

Click

Control Panel→ Hardware and Sound

Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

F YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see

"Contacting Dell" on page 95).

F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —

Contact the IEEE 1394 device manufacturer.

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

Wireless Keyboard

CHECK THE WIRELESS CONNECTION BETWEEN THE KEYBOARD AND YOUR

COMPUTER —

• Ensure that the keyboard is paired with your computer.

Optional Wireless Mouse or Keyboard with Your Computer

See "Re-Syncing Your

" on page 44

• Verify that the keyboard is turned on, if applicable. Some wireless keyboards have a power button. If the keyboard has a power indicator, check the indicator.

• Ensure that the keyboard battery has not run low, if applicable. If the keyboard has a battery indicator, check the indicator.

• Restart the computer.

Troubleshooting 55

USB Keyboard

CHECK THE KEYBOARD CABLE —

• Ensure that the keyboard cable is firmly connected to the computer.

• Shut down the computer, reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.

• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.

• Remove any keyboard extension cables and connect the keyboard directly to the computer.

Any Keyboard

TEST THE KEYBOARD — Connect or pair a properly working keyboard to the computer, then try using the keyboard. See "Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on page 44.

UN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and

Hardware Problems in the Microsoft

Windows® Vista™ Operating Systems" on

page 78.

EE YOUR KEYBOARD DOCUMENTATION — If your keyboard has documentation, see

if it has special troubleshooting suggestions or recommendations.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

The computer does not start up

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO

THE ELECTRICAL OUTLET

The computer stops responding

NOTICE: You may lose data if you are unable to perform an operating system

shutdown.

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on

your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

56 Troubleshooting

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

Click the

Click to select the program that is no longer responding.

Click

Applications

End Task

tab.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall

the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

Click

Start

→

Control Panel→ Programs→ Use an older program with this

version of Windows.

In the welcome screen, click

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

ASUSTeK Computer MTG20 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual