ASUSTeK Computer 777 User Manual

YOUR APPLICATION AND INFO MANAGEMENT TOOLS

Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.

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For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight.

DID YOU KNOW

can beam depends on the type of device you are beaming to. Other Windows Mobile 6 Standard devices are always compatible with your Treo 500v smartphone.

The type of information you

Beaming an entry or file

1 Highlight the entry or file you want to

beam.

2 Press Menu (right softkey) and

select Beam… (the menu item changes names based on the type of item you highlighted).

3 Select the name of the receiving device.

4 Wait for “Done” to appear next to the

name of the receiving device before you continue using your smartphone.

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The regional setting determines the list of characters that can be used when info is beamed between devices. If you try to send or receive a character that is not on the list, it appears as a question mark (see S display formats).

etting

Turning on the option to receive beamed information

By default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device.

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1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

Using expansion cards

list and press All Settings (right softkey).

3 Select Connections, and then select

Beam.

4 Check the Receive incoming beams

box.

Receiving beamed information

1 Turn on your screen if it is not already

on.

2 When the Receiving Data message

appears, select Ye s to receive the beam.

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If you can’t receive beamed info, press

Start and select Settings. Select the Connections tab, and then select Beam.

Make sure the Receive all incoming beams box is checked. If you still can’t receive info, try a soft reset (see Resetting your smartphone).

The expansion card slot on your smartphone enables you to add microSD expansion cards to extend the storage capacity of your smartphone. For example, expansion cards can store the following:

• Pictures

• Videos

• MP3 audio files

• Email attachments

• Games

• Applications

• Databases

Expansion cards are sold separately.

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We recommend that you purchase preformatted expansion cards. To format a card on your own, you need to connect a card reader (sold separately) to your computer.

DID YOU KNOW

expansion card or use one with your computer. Most cards are sold with a card adapter that allows you to use your card in the same way as a regular-sized expansion card. If your expansion card does not come with an adapter, you can purchase one separately.

You can print pictures from an

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Inserting and removing expansion cards

1 Slide the battery cover off the back of

your smartphone and remove the battery.

2 Gently push the guide on the expansion

card tray toward the side of battery compartment (1) until it pops up (2).

3 Lift the tray until it is fully extended, and

then insert the expansion card into the tray (1). The gold contacts on the card should be toward the bottom of your smartphone and should be visible.

4 Press the tray down toward the bottom

of the battery compartment (2).

5 Gently push the guide away from the

side of the battery compartment until it locks into place.

6 Reinsert the battery and replace the

battery cover.

7 Press and hold Power until the

Palm

logo appears.

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Show list

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NOTE Repeat these steps when you want

to remove or replace an expansion card.

Opening applications on an expansion card

After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.

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To run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application.

1 Insert the expansion card into the

expansion card slot.

2 Press Home , and then press

Centre .

3 Select My Files <ICON>.

4 Press Menu (right softkey) and

select Storage Card.

5 Select the application you want to open.

Saving files to an expansion card

You can save space on your smartphone by saving files to an expansion card. For example, when you create new Word Mobile documents, notes, Excel Mobile workbooks, pictures, videos, and audio files, you can save them directly to an expansion card. Saving files to an expansion card also makes it easy to share those files with others. (Some applications may not support this feature.)

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1 Insert an expansion card into the

expansion card slot.

2 Open the application containing the file

you want to save.

3 Press Menu (right softkey) and

select the option to save the file. The option name and location may change depending on the type of file you are sending.

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If you don’t see a save option when you press Menu (right softkey), look in the submenus (if present). If you still can’t find a save option, the application may not support this feature.

4 Select the option for where to save info,

and then select Storage Card. The option name changes depending on the application you are in.

5 Press Save (left softkey)

Copying or moving applications and files between your smartphone and an expansion card

1 Insert the expansion card into the

expansion card slot.

2 Press Home , and then press

Centre .

3 Select My Files <ICON>.

4 Select the file or application you want to

copy or move (see E

xploring files and

folders).

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Your applications are usually located in the

My Device/Program Files folder.

5 Press Menu (right softkey) and

select Edit > Copy or Edit > Cut.

6 Press Menu (right softkey) and

select Storage Card.

7 Go to the folder where you want to

place the selected item.

8 Press Menu (right softkey) and

select Edit > Paste.

Exploring files on an expansion card

1 Insert the expansion card into the

expansion card slot.

2 Press Home , and then press

Centre .

3 Select My Files <ICON>.

4 Press Menu (right softkey) and

select Storage Card.

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5 Select the folder or files you want to

view.

8 Press Centre .

Encrypting an expansion card

Renaming an expansion card

If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents.

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Before copying information to or renaming the files or folders on an expansion card, or renaming the card itself, make sure the card is not write-protected. See the instructions that came with your card for details.

When you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen.

1 Insert the expansion card into the

expansion card slot.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

1 Insert the expansion card into the

expansion card slot.

2 Press Home , and then press

Centre .

3 Select My Files <ICON>.

4 Press Menu (right softkey) and

select My Device.

5 Highlight the current expansion card

name (Storage Card by default).

3 Select More, and then select Security.

4 Select Encryption.

5 Check the Encrypt files placed on

storage cards box.

6 Press Done (left softkey).

NOTE If your organisation enforces an

encryption policy, you can see that the box is checked but cannot uncheck it.

6 Press Menu (right softkey) and

select Rename.

7 Enter a new name for the card.

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Calculator

You can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.

Performing calculations

1 Press Home , and then press

Centre .

2 Select Applications , and then

select Organiser & Tools .

3 Select Calculator <ICON>.

4 Use the number keys to enter numbers.

5 To perform calculations, do any of the

following:

Add numbers: Press Up .

Subtract numbers: Press Down .

Multiply numbers: Press Left .

Divide numbers: Press Right .

Calculate the result: Press Centre .

Enter a decimal point: Press the * key.

Switch a number between positive and negative: Press the # key.

Express the displayed number as a percentage: Press Menu (right softkey) and select%.

Calculate the square root of the displayed number: Press Menu

(right softkey) and select √.

Calculate the displayed number as the fraction 1/[displayed number]:

Press Menu (right softkey) and select

1/x.

Clear the current calculation and displayed number: Press Clear

(left softkey).

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For more advanced calculations, use Excel

Mobile. See E

xcel Mobile for details.

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Using the Calculator memory

To store only the displayed number in memory: Press Menu (right softkey) and select MS.

DID YOU KNOW

memory, it replaces the number that is currently stored.

When you store a number in

To add the displayed number to any number already stored in memory: Press Menu (right softkey) and select M+.

To display the number stored in memory: Press Menu (right softkey) and select MR.

To clear the memory: Press Menu

(right softkey) and select MC.

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Your personal settings

Customising is optional. But why not personalise your Palm®

™

Tr eo

500v smartphone to make it match your lifestyle and

work even harder for you?

You can easily customise the sounds, fonts, screen colours, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery. There are lots of ways to make your smartphone work better for you.

Benefits

• Conserve power

• Secure your phone and your data

• Make your screen easy to read

• Streamline smartphone use

In this chapter

Home screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 233

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

YOUR PERSONAL SETTINGS

Home screen settings

Selecting your Home screen background

You can use any picture that is stored on your smartphone as the Home screen background, or on an expansion card (sold separately) inserted into your smartphone, as the background for your Home screen. Your smartphone automatically detects all supported picture files on your smartphone or an expansion card and displays them as options in the background selection list.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and select Home Screen.

3 Press Right or Left to select the

picture you want to use.

4 Press Done (left softkey).

DID YOU KNOW

background image for your Home screen, you can change the colour theme for your smartphone (see C schem e).

In addition to setting a

hanging the system colour

Selecting your Home screen layout

You can select a Home screen option to display or hide items such as recently used application icons, upcoming calendar appointments, and new text or email messages.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Home Screen.

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4 Select the Home Screen layout list,

and then select the layout you want.

5 Press Done (left softkey).

DID YOU KNOW

layout on your smartphone is called Vodafone. This layout allows you quick access to content lists and the Main Menu. If you choose another layout, to access the content lists from the Home screen, press Start (left softkey). With the content lists open, to access the Main Menu, press Main Menu (right softkey).

The default Home screen

DID YOU KNOW

insert an expansion card (sold separately) containing a sound file into your smartphone, or install a sound file onto your smartphone, the sound becomes available to use for any of the sound settings described in this section.

If you download a sound file,

Selecting a sound profile

1 Press Power

2 Select the sound option you want:

Normal, Silent, or Vibrate. To select

additional options, select More and then select Outdoor or Automatic.

System sound settings

NOTE When the profile is set to Silent,

you can still listen to music through your smartphone’s speaker. System sounds such as the battery charge alert and

When you’re in a meeting, at the movies,

camera shutter are also still audible.

or anywhere that silence is required, you can silence all sounds on your smartphone, including Calendar notifications and system sounds. This does not mute the speaker during phone calls. You can also set a

DID YOU KNOW

switches from the Normal profile to Vibrate when your calendar indicates that you currently have an appointment.

The Automatic profile

different sound profile such as having your smartphone vibrate.

Customising sound profiles

For each sound profile except Automatic, you can customise the settings for that

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profile. The Automatic profile uses whatever options you set for the Normal and Vibrate profiles.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and select Profile.

3 Highlight the profile you want to

customise.

4 Press Menu (right softkey) and

select Edit.

5 Set any of the following options:

Name: Specifies a name for the profile.

Ring type: Sets the ringtone associated

with this profile.

Ring volume: Sets the ringer volume associated with this profile.

Alarm type: Sets how your smartphone presents an alarm when using this profile.

Alarm volume: Sets the alarm volume associated with this profile.

Reminder type: Sets how your smartphone presents a reminder when using this profile.

Reminder volume: Sets the reminder volume associated with this profile.

Notification type: Sets how your smartphone presents a notification when using this profile.

Notification volume: Sets the notification volume associated with this profile.

System sound volume: Sets the volume for all system sounds when using this profile.

6 Press Done (left softkey).

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To restore a profile’s default settings,

highlight the profile, press Menu (right softkey), and then select Reset to default.

Selecting Sounds & Notifications

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and select Ring Tone.

3 Set any of the following options:

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New channel message: Sets the alert

tone for new incoming system messages from your network operator.

Alarm clock: Sets the alarm clock tone (see S

etting system alarms).

SIM toolkit messages: Sets the alert tone for new incoming messages associated with the SIM toolkit, if your network operator has activated SIM toolkit services (see Using the SIM

NOTE To select sound options associated

with phone calls, see Selecting ringtones and alert sounds).

Reminders: Sets the alert tone for

toolkit).

Exclamation/Question/Warning: Sets the tones for the various types of system alerts on your smartphone.

calendar and task reminders.

New email: Sets the alert tone for new incoming email messages.

New Text/MMS message: Sets the alert tone for new incoming text and multimedia messages.

New instant message: Sets the alert tone for new incoming instant messages, if you have set Windows

DID YOU KNOW

warnings are alerts that require some type of input from you. They represent three different levels of importance, with exclamations representing critical errors that require input.

Keypad control: Specifies whether you hear a tone or a click when you press keys.

Exclamations, questions, and

Live Messenger (see Using Windows Live Messenger).

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TIP

For most alert types, you can select

Vibrate to have your smartphone vibrate rather than make a sound. You can also select

None to receive no alert.

DID YOU KNOW

sound plays briefly after a few seconds so you can preview it.

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To delete sounds, press Menu (right

softkey) and select Delete Sounds. You can delete sounds that you have added to your smartphone only.

When you select a sound, the

Setting alert options

You can set a timeout interval for alerts that require user interaction (such as warnings and questions), and set the volume for alerts that arrive when you are on a call.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select

Accessibility.

4 Set either of the following options:

Confirmation time out: Sets the time

interval that alerts requiring user interaction are displayed before timing out.

In-call alert volume: Specifies the volume for alerts that arrive while you are on a call.

5 Press Done (left softkey).

Display and appearance settings

Adjusting the brightness

1 Press Option and then press .

2 Press Left and Right to adjust the

brightness.

3 Press Done (left softkey).

Changing the text size

You can make the onscreen text larger for easier viewing. This affects text within all applications and settings screens; it does not affect text on the Home screen, content lists, or the Main Menu.

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1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select

Accessibility.

4 Select System font size.

5 Press Right or Left to adjust the

text size.

6 Press Done (left softkey).

Setting display formats

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select Regional

Settings.

4 Scroll among the fields and customise

the format settings. Note the following:

Locale: Sets the default format settings. The locale setting determines all display formats (date, time, and so on) on your smartphone unless you use another Regional Settings field to select a different format for a specific type of display item.

X date style: Sets the short date style and long date style.

Time formats: Sets the time style, separators, and AM and PM symbols.

Positive/Negative number: Sets the decimal symbol and number of decimal places, the digit grouping symbol and group size, list separators, negative number sign symbol and format, leading

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zero display, and measurement system (metric vs. U.S.).

Positive/Negative currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format.

5 Press Done (left softkey).

Changing the system colour scheme

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You can also set the background for your Home screen (see Selecting your Home screen background).

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Home Screen.

4 Select the Colour scheme list, and then

select the layout you want.

5 Press Done (left softkey).

Application settings

Creating keyboard shortcuts

You can create keyboard shortcuts for applications you use frequently so that you can quickly access them. On your smartphone, shortcuts are called speed dials.

1 Press Home , and then press

Centre .

2 Select Applications

3 Highlight the application for which you

want to create a shortcut.

4 Press Menu (right softkey) and

select Add Speed Dial.

5 (Optional) To change the name of this

shortcut, select Name and enter the new name.

DID YOU KNOW

the actual application name, even if you change the shortcut name.

6 Select the Keypad assignment list,

and then select the key you want to assign to this application.

The Value field always displays

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DID YOU KNOW

already assigned to another application. An alert appears asking you to confirm that you want to replace the existing application with the new one. The 1 key is reser ved for dialing your network operator’s voicemail system and cannot be overwritten.

You can select a key that is

4 Select Text Input Settings.

5 Set any of the following options:

Input Language: Specifies the

language to be used when you enter information using the keyboard.

Suggest words when typing: Indicates whether word suggestions

7 Press Done (left softkey).

To access the application, press and hold the shortcut key.

appear as you enter text. You can also specify how many letters you want to enter before a suggestion appears and how many suggestions you want to see.

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To view all of your current shortcuts, press

Home, select Center on the 5-way, and then select Applications. Select Speed Dial. To delete a shortcut, highlight the shortcut you want, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.

Setting input options

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select More

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To enter a suggested word, press Down

to highlight the suggestion, and then press

Centre to accept it.

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To delete all entries from the list of word

suggestions, press Menu (right softkey) and select Clear Input History.

Add a space after word: Specifies whether a space appears after you insert a suggested word.

Enable Auto Correct: Indicates whether common misspellings such as “teh” are corrected automatically.

again.

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6 Press Done (left softkey).

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You can also set the time interval the must pass before the keyboard recognizes a second press of the same key. Press Home, press Start, and then navigate to the My Settings content list. Press All Settings (right softkey), select More, and then select Accessibility. Select the Multipress time out list, and then select a time interval.

Locking your smartphone and info

Your smartphone includes several features that help you protect your smartphone from inadvertent use and keep your information private. The built-in security software lets you use your smartphone for emergency calls, such as dialling your national emergency number, such as112, even if it is locked. You can lock any of the following:

Keyboard: Manually disable all buttons and the screen’s touch-sensitive feature to prevent accidental presses in your briefcase or pocket.

SIM card: Require a PIN to turn on your phone so you can make and answer calls.

Smartphone: Require a password to see any information on your smartphone.

Locking your keyboard

Do either of the following:

• Press and hold End .

• Press Power and select Lock.

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If you’re using a headset or hands-free device and your smartphone is in a pocket or bag, you can lock the keyboard during a call to prevent accidental key presses.

TIP

If you’re using a headset or hands-free device and your smartphone is in a pocket or bag, you can manually turn on Keyguard during a call to prevent accidental key presses.

Unlocking the keyboard

When the keyboard is locked, follow these steps to unlock it.

1 Press Unlock (left softkey).

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2 Press the * key. (You do not need to

press Option first.)

3 Select More, and then select Security.

4 Select Enable SIM PIN.

Locking the SIM card

You can lock your SIM (Subscriber Identity Module) card to prevent unauthorised use of your mobile account. When your SIM card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone.

When your SIM card is locked, you can unlock your SIM card by tr ying to turn on the phone. A dial pad appears for you to enter your PIN.

BEFORE YOU BEGIN

• Make sure your phone is on and that

you’re inside a coverage area (see Turning your phone on

• Get your default PIN from your network

operator.

1 Press Home , and then press

5 Enter the PIN and press Done

(left softkey).

6 Turn your phone off to activate the SIM

card lock feature.

When your SIM card is locked, you can unlock your SIM card by turning on your smartphone and entering your PIN when prompted.

DID YOU KNOW

your SIM card. Follow the steps in the preceding procedure, but select Disable SIM

PIN in step 4.

You can permanently unlock

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

NOTE You need your PIN number to edit

your PIN number or remove the locking feature. If you enter an incorrect PIN more

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times than allowed by your network operator, the SIM card locks. After the SIM card locks, you need the PUK (PIN Unlock Key) to unlock the SIM card. Contact your network operator for more information and the PUK.

Locking your smartphone

To protect your personal information, you can lock the system so that you need to enter your password to access any of your information or use other features of your smartphone.

IMPORTANT If you lock your system, you

must enter the exact password to unlock it. If you enter an incorrect password, you are given another chance. Each time an incorrect password is entered, you are given progressively longer time periods between your chances to enter the password. If you forget the password, you need to perform a hard reset to resume using your smartphone. Performing a hard reset deletes all the entries in your smartphone. However, you can restore all previously synchronised info the next time you sync (see Synchronisi

ng information).

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select Security.

4 Select Device Lock.

5 Check the Prompt if device unused

for box to turn on the password feature.

6 Select the first field, and then select

how long a period of inactivity must pass before your smartphone locks.

7 Select Password type, and then select

a format for your password:

Strong alphanumeric: A strong alphanumeric password must contain at least 7 characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation.

Simple PIN: A simple PIN must contain at least 4 characters and includes numerals only. You do not need to press Option before entering the PIN numerals.

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8 Select Password and enter your

password.

9 Select Confirm password and enter

the password again.

10 Press Done (left softkey).

11 Press Ye s (left softkey) to confirm

your password.

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select More

again.

4 Select Owner Information.

5 Enter any of the information you want

to include. Use the Notes field to enter

TIP

If you lock your smartphone and use a Simple PIN as the password, you can dial an emergency number by entering the number in the password field and pressing Phone/Send. You do not need to press Option before entering the number. However, if you select Strong alphanumeric as the password type, you must first press Option twice before entering an emergency number in the password field.

any additional text you want to include

Entering owner information

You can enter personal information that you

6 Press Done (left softkey).

want to associate with your smartphone, such as your name, company name, and phone number. If you lose your smartphone, this feature can help the person who finds it return it to you.

1 Press Home , and then press

Start (left softkey).

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System settings

Setting the date and time

Use Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit.

To set the display format for the date and time, see S

1 Press Home , and then press

2 Navigate to the My Settings content

3 Select Clock & Alarm, and then select

etting display formats.

Start (left softkey).

list and press All Settings (right softkey).

Date and Time.

4 Select the Time zone list, and then

select the time zone for your location.

5 Select Date and enter the date.

6 Select Time and enter the time.

If your time format displays AM and PM, press the A or P key to select the option you want, or press any number key to switch between AM and PM.

7 Press Done (left softkey).

Setting system alarms

System alarms let you set alarms that are not associated with a task or appointment. For example, you can use your smartphone as an alarm clock when you travel, or set alarms to remind you when it’s time to take medication or pick up the kids.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and select Alarm.

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4 Select the Alarm list, and then select

whether you want the alarm to go off on weekdays only or every day.

5 Press Done (left softkey).

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Use the Sounds & Notifications settings to change the alarm sound (see S Sounds & Notifications).

electing

Managing identity certificates

Your smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

3 Select Alarm time and enter the time

you want the alarm to go off.

If your time format displays AM and PM, press the A or P key to select the option you want, or press any number key to switch between AM and PM.

list and press All Settings (right softkey).

3 Select More, and then select Security.

4 Select Certificates.

5 Select the type of certificate you want

to view:

Pers on al: Displays certificates that establish your identity when you log in

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to a secured network, such as a corporate network.

Intermediate: Displays certificates issued by the root whose purpose is to then issue personal certificates.

Root: Displays certificates that identify the computers, such as servers, to which you connect. These certificates help prevent unauthorised users from accessing your smartphone and information.

6 Do either of the following:

View certificate details: Highlight the

certificate, press Menu (right softkey), and then select View. Press Done (left softkey) when you have finished viewing the certificate details.

Delete a certificate: Highlight the certificate, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.

7 Press Done (left softkey)

TIP

To delete a certificate, tap and hold the

certificate in the list, and then select Delete from the shortcut menu.

How much storage space do I have left?

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select More

again.

4 Select About.

TIP

If storage memory is low, consider using an expansion card to store files (see Using expansion cards). If program memory is low, close some applications to avoid slow smartphone performance (see C applications).

TIP

On the Settings screen, select System Information to view other information about

your smartphone, such as the serial number, software version, and more. This information can be useful if you need to contact support.

losing

5 Press Done (left softkey)

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Optimizing power settings

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select Security.

4 Select Power Management. The Main

battery bar displays the power

Backlight time out on AC: Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is connected to the AC charger.

Display time out: Specifies how many minutes the screen stays on during a period of inactivity.

6 Press Done (left softkey)

remaining in your battery.

Turning wireless services on/off

1 Press Power and select Wireless

Manager.

5 Select any of the following options:

Backlight time out on battery:

Specifies how long the keyboard backlight remains lit during a period of

2 Turn the wireless features on your

smartphone on/off. Select All to turn all wireless features on/off.

inactivity when your smartphone is running on battery power.

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TIP

To change the settings for one of the

displayed wireless features, press Menu (right softkey) and select the wireless feature you want to change.

3 Press Done (left softkey).

Updating the system software

Windows Update lets you download security updates and other important updates to the Windows Mobile operating system software on your smartphone.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select More, and then select More

again.

4 Select Windows Update.

5 On the Update Setup screen, press

Next (right softkey).

TIP

Select View privacy statement to read about how using Windows Update affects the personal information on your smartphone.

6 Select whether you want to run

Windows Update manually or you want it to check for updates automatically, and then press Next (right softkey).

7 If you selected automatic updates,

check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone. Using your data plan means that updates may occur more frequently but may result in additional

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data charges. Press Next (right softkey).

8 Press Done (left softkey).

9 If you select Automatic in step 4,

Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing

Check Now (left softkey).

TIP

To switch between manual and automatic

updates, open Windows Update, press Menu (right action key), and then select Change Schedule. To select or deselect the option to use your data plan to check for and download updates, press Menu (right action key) and select Connections.

Connection settings

Manually entering dial-up connection settings

Your smartphone is already set up to connect to the Internet using a high-speed data connection on your network operator’s network. To connect to the Internet, simply start Internet Explorer Mobile.

For special situations, such as connecting to your internet service provider (ISP) or to a remote access server (RAS), you can set up another connection.

BEFORE YOU BEGIN Obtain the following

information from your ISP or system administrator:

10 To view detailed results of the last

check for updates, press Menu (right softkey) and select View details

• The type of network you are connecting

to: Internet, MMS, WAP, or other

• ISP server phone number or access

point

• Username

• Password

1 Press Home , and then press

Start (left softkey).

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YOUR PERSONAL SETTINGS

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Connections, and then select

Dial-up.

4 Select the connection you want to view

or change, or to create a new connection, select New.

5 If this is a new network, select

Description and enter a descriptive

name for the connection.

6 Select the Connects to field, and then

select the type of network you are connecting to.

7 Select Phone number, User name,

and Password and enter the information you obtained from your ISP or system administrator.

8 Press Done (left softkey).

TIP

To delete a dial-up connection, highlight

the connection, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.

Changing your network connection

If you travel outside of your home region and use a SIM card from another Vodafone network operator, you can change the settings on your smartphone to work with the new SIM card.

IMPORTANT If you use a different SIM

card from a network operator that is not associated with Vodafone, you need to manually enter network settings. Do not use this procedure; instead, see Manually entering network connection settings, below.

1 Press Home , and then press

Centre .

2 Select Applications .

3 Press More (left softkey) and

select Auto Network Setting .

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4 Select the Country list, and then select

the country associated with your new SIM card.

5 Select the Operator list, and then

select the operator associated with your new SIM card.

DID YOU KNOW

operators box unchecked. All operators

appear in the Operator list.

TIP

To quickly find the optimal settings for the

card that is currently inserted into your smartphone, press Menu (right softkey) and select Auto Detect.

You can leave the List all

6 Press Done (left softkey).

Manually entering network connection settings

For special situations, for example, if you use a different SIM card associated with a

different network operator, you need to manually enter network settings.

IMPORTANT If you are using a different

SIM card associated with a Vodafone network operator, follow the procedure Changing your network connection instead.

BEFORE YOU BEGIN Obtain the following

information from your network operator:

• The type of network you are connecting

to: Internet, MMS, WAP, or other

• The access point name (SSID)

• Username

• Password

• Authentication type, if any

• Primary and secondary DNS server

addresses

• IP address

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Connections, and then select

GPRS.

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YOUR PERSONAL SETTINGS

4 Select the connection you want to view

or change, or to create a new connection, select New.

5 If this is a new network, select

Description and enter a descriptive

name for the connection.

6 Select each field and enter the

information you obtained from your network operator.

7 Press Done (left softkey).

TIP

To delete a dial-up connection, highlight

the connection, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.

Connecting to a VPN

If you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer).

BEFORE YOU BEGIN Check with your

company’s system administrator to see if a VPN is required to access the corporate network. If you need a VPN, you

must purchase and install a third-party VPN client to use this feature.

Ask your corporate system administrator for the following information:

• The VPN type: IPSec/L2TP or PPTP

• Your server name

• The type of network you are connecting

from and the type you are connecting to: Internet, MMS, WAP, or other

• Your username and password

• Your server’s domain name

• The IPSec authentication type, if any

• The IPSec preshared key, if any

1 Install your third-party VPN client (see

nstalling applications).

2 Press Home , and then press

Start (left softkey).

3 Navigate to the My Settings content

list and press All Settings (right softkey).

4 Select Connections, select More, and

then select VPN.

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5 Select the connection you want to view

or change, or to create a new connection, select New.

6 If this is a new network, select

Description and enter a descriptive

name for the connection.

7 Select each field and enter the

information you obtained from your network operator.

8 Press Done (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Connections, select More, and

then select Proxy.

4 Select the connection you want to view

or change, or to create a new connection, select New.

5 If this is a new network, select

Description and enter a descriptive

name for the connection.

Setting up a proxy server

BEFORE YOU BEGIN Obtain the following

information from your ISP or system administrator:

• The type of network you are connecting

from, and the type you are connecting to: Internet, MMS, WAP, or other

• The proxy server name, port number,

and type

• Username

• Password

6 Select each field and enter the

information you obtained from your network operator.

7 Press Done (left softkey).

Entering advanced connection settings

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Connections.

1 Press Home , and then press

Start (left softkey).

4 Press Menu (right softkey) and

select Advanced.

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YOUR PERSONAL SETTINGS

5 For each connection type, select the

connection option.

6 Do either of the following:

Set connection options: Highlight a

connection, press Menu (right softkey), and then select Options. Set the number of redial attempts, the interval for disconnecting after a period of inactivity, and the type of connection. Press Done (left softkey).

Exclude a work URL from these settings: Highlight a connection, press Menu (right softkey), and then select Work URL Exceptions. Press Menu (right softkey), select Add,

and then enter the pattern for the URL to be excluded. Press Done (left softkey).

TIP

On the Work URL Exceptions screen,

highlight a URL, press Menu (right softkey), and then select Edit or Delete to make changes to or delete the exception.

7 Press Done (left softkey).

Ending a data connection

If your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when you’ve finished browsing the web.

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Connections, and then select

Wireless Manager.

4 Press Menu (right softkey) and

select Disconnect Cellular Data.

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248

CHAPTER

Troubleshooting

Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit go.palm.com/treo500v

In this chapter

Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 251

Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

TROUBLESHOOTING

Transferring info from another device

For information on transferring your info from a previous Windows Mobile or from a Palm OS

Palm

Tre o™ 500v smartphone, visit

go.palm.com/treo500v

DID YOU KNOW

application that lets you run Palm OS applications on your smartphone.

DID YOU KNOW

Windows Mobile, you can go to the Microsoft Windows Mobile website. Search for Palm devices for information.

IMPORTANT Do not use a backup utility to

device to your new

for instructions.

You can purchase a third-party

If you have questions about

transfer your info from another device to your new smartphone. This can cause your smartphone to malfunction.

device

Reinstalling the desktop software

If you have problems synchronising using your desktop sync software, you may need to reinstall the software.

BEFORE YOU BEGIN Make sure your

computer profile includes administrator rights to install software. In large organisations, these are usually granted by the system administrator.

1 Shut down your computer and turn it on

again.

2 On your computer, click Start > Control

Panel > Add or Remove Programs.

3 Remove your desktop software. For

computers running Windows XP, the software is called Microsoft ActiveSync. For computers running Windows Vista, the software is called Windows Mobile Device Center.

4 Quit any active applications, including

virus scanners and Internet security applications.

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5 To reinstall the software, insert the

Windows Mobile Getting Started CD into your computer’s CD drive, and follow the onscreen instructions. See Installing

ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista for detailed instructions.

You must install the desktop sync software that you can download from the link on the Windows Mobile Getting Started CD, included with your smartphone. Other versions do not work with this smartphone.

Resetting your smartphone

Performing a soft reset

Performing a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronising with your computer, a soft reset may help.

1 Holding your smartphone screen side

down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of

DID YOU KNOW

Started CD installs the software and drivers that let you synchronise with Microsoft Office Outlook different personal information manager (PIM), you must install a third-party solution. Contact the PIM’s vendor to learn if software is available for your smartphone.

The Windows Mobile Getting

. If you want to synchronise with a

your smartphone.

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TROUBLESHOOTING

2 Reinsert the battery and replace the

battery cover.

3 Press and hold Power until the

Palm

logo appears.

DID YOU KNOW

wireless technology feature was on before a reset, these automatically turn on after the reset.

If the phone or the Bluetooth®

Performing a hard reset

A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset. You can restore previously synchronised information the next time you sync.

IMPORTANT Synchronise to restore your

Outlook data, such as Outlook email, Calendar, Contacts, and Tasks. You can use a backup and restore solution. Make sure it’s an application that’s approved by Palm.

TIP

Some third-party applications do not create a backup on your computer when you synchronise. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your smartphone after the hard reset. Please contact the application vendor to find out if your info is backed up during synchronisation.

DID YOU KNOW

hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name.

DID YOU KNOW

hard reset before selling, repairing, or recycling your smartphone so that your information is deleted.

When you synchronise after a

We recommend performing a

A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party application

s for suggestions on

diagnosing third-party software issues.

1 Synchronise your smartphone with your

computer so that your smartphone applications and info can be restored by

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CHAPTER

synchronising again after you perform the hard rest.

2 Holding your smartphone screen side

down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone.

3 Reinsert the battery and replace the

battery cover.

4 While pressing and holding End ,

press and hold Power until the

Replacing the battery

Your smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo 500v models. Do not use a battery from any earlier model of smartphone.

CAUTION There is a risk of explosion if

the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

screen wakes up.

5 When prompted, press Up to erase

all data

6 (Optional) Synchronise to restore your

previously synchronised info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings.

TIP

You can also perform a hard reset using

the Default Settings application on your smartphone. Press Start, press Center, and then select Applications. Select Organiser & Tools, and then select Default Settings. Enter 1234 (you do not need to press Option) and press OK (left softkey).

TIP

Be sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com environment for more information.

DID YOU KNOW

your info even when you remove the battery.

Your smartphone stores all

1 Press and hold Power to turn your

smartphone off.

2 Holding your smartphone screen side

down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone.

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TROUBLESHOOTING

Battery contacts

Smartphone contacts

3 Place a finger in the notch between the

stylus and the battery, and lift the battery at a 45-degree angle.

4 Align the new battery’s contacts with

the phone contacts inside the battery compartment.

5 Insert the new battery into the

compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the smartphone until it clicks into place.

6 Press and hold Power until the

Palm

logo appears.

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Performance

The applications are running slower than usual

1 Press Home , and then press

Centre .

2 Select Applications , and then

select Organiser & Tools .

3 Select Ta s k M an a ge r <ICON> .

4 Press Menu (right softkey) and

My battery seems to drain quickly

If you have a Microsoft Direct Push email solution (such as MyMail) or if you have set up a schedule for wireless synchronisation, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery.

For more tips on conversing battery life, see Maximisi

ng battery life.

select Close All to close all your open applications.

5 Press Done (left softkey).

Screen

If the previous steps don’t fix the problem, try doing a soft reset (see P soft reset).

TIP

Be sure that third-party applications are designed for Windows Mobile 6 Standard. Applications written for Windows Mobile 6 Professional or earlier versions of Windows Mobile software do not work with your smartphone.

If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.

erforming a

The screen appears blank

1 If you’re on a call, when the time period

specified in Power Management expires, the screen dims. Press any key except End to wake up the screen. Pressing End hangs up the call.

2 Look closely at the screen. If you can

see a dim image, try adjusting the screen brightness (see Adjusting the brightness).

3 If that doesn’t work, perform a soft

reset (see P

erforming a soft reset).

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TROUBLESHOOTING

4 If that doesn’t work, connect your

smartphone to the AC charger (see C

harging the battery) and perform a soft

reset again.

5 If that doesn’t work, perform a hard

reset (see Performing a hard rese

TIP

If you are using a third-party application, make sure that the application supports 320x240 screen resolution.

t).

Network connection

Signal strength is weak

1 If you’re standing, move about 3 meters

in any direction.

2 If you’re in a building, move near a

window. Open any metal blinds.

3 If you’re in a building, move outdoors or

to a more open area.

4 If you’re outdoors, move away from

large buildings, trees, or electrical wires.

5 If you’re in a vehicle, move your

smartphone so that it’s level with a window.

TIP

Become familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues.

My smartphone won’t connect to the mobile network

1 Try the suggestions above for weak

signals.

2 Turn off your phone and turn it on again

(see Turning your

Palm® Tr e o™ 500v

smartphone on/off).

3 Perform a soft reset (see P

erforming a

soft reset).

My phone seems to turn off by itself

If a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can’t determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on

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I can’t tell if data services are available

The following icons appear in the title bar to indicate whether data services are available:

Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls.

Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and

Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.

You are in a roaming coverage area and your phone is connected to a GPRS network, but you are not actively transmitting data. Additional fees may apply for calls or data transmission.

transmit data simultaneously.

You are in a roaming coverage area and your phone is connected to a 3G UMTS network, but you are not actively transmitting data. Additional fees may apply for calls or data transmission.

Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls.

My smartphone won’t connect to the Internet

Your smartphone supports GPRS or UMTS (3G) wireless data networks. To connect to the Internet, you must subscribe to data services with your network operator.

• Contact your network operator to verify

that your subscription plan includes data services and that these services have been correctly activated. Your network operator should also be able to tell you if there are any outages in your location.

• Press Power , select Wireless

Manager, and then select Phone to

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TROUBLESHOOTING

turn off your phone; then repeat these steps to turn it back on.

• Perform a soft reset (see Performing a

soft reset).

• Confirm that data services are correctly

configured on your smartphone by doing the following:

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and press All Settings (right softkey).

3 Select Phone,

4 Select More, and then select

Networks.

5 If your network operator’s name

appears in the list, press Done (left softkey). If not, contact your network operator for assistance.

I can’t send or receive text or multimedia messages

• Make sure your phone is on and that

you’re inside a coverage area (see Turning your phone on

• Contact your network operator to verify

that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location. Your network operator should be able to tell you if messaging services have been experiencing transmission delays.

• If possible, contact the recipient or

sender of the message, and make sure the receiving device can handle the type of message you’re sending.

• If a text message arrives but does not

display a notification, perform a soft reset (see P

• The network settings for text and

erforming a soft reset).

multimedia messaging are preset by the network operator associated with the SIM card included with your smartphone. If you use a different SIM card associated with a different network operator, you need to manually enter network settings to use messaging services (see Manually entering network connection settings).

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I can’t make or receive calls using a hands-free device with Bluetooth

wireless technology

Verify all of the following:

• The Bluetooth feature on your

smartphone is turned on (see Entering basic Bluetooth settings).

• Your Bluetooth device is charged and

turned on.

• Your smartphone is within range of the

hands-free device. Bluetooth range is up to 9 meters in optimum environmental conditions, which include the absence of the following: obstacles, radio interference from nearby electronic equipment, and other factors.

• The Bluetooth Settings screen is closed.

• You are away from other devices using

I lost the connection between my smartphone and my Bluetooth headset

If the headset doesn’t work, delete the existing partnership and create a new one. To delete the partnership:

1 Press Home , and then press

Start (left softkey).

2 Navigate to the My Settings content

list and select Bluetooth.

3 On the Bluetooth Devices list, highlight

your headset.

4 Press Menu (right softkey), select

Delete, and then press Ye s (left

softkey) to confirm the deletion.

5 Create a new partnership (see

onnecting to devices with Bluetooth®

wireless technology.

the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible,

Synchronisation

move the phone closer to the hands-free device.

• The device specifications are

compatible with your smartphone.

Synchronisation enables you to back up the information on your smartphone onto your computer or your server. If you ever need to perform a hard reset or otherwise erase all your information on your smartphone,

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you can synchronise your smartphone with your computer to restore the info. To make sure you always have an up-to-date backup of your info, synchronise frequently.

You can synchronise email and other information directly with Microsoft Exchange Server 2003 with Service Pack 2 or Exchange Server 2007 using Microsoft Exchange ActiveSync

, or you can synchronise your smartphone with your computer, using the desktop sync software from the Windows Mobile Getting Started CD that came with your smartphone.

DID YOU KNOW

Mobile website for more information at w

indowsmobile.com.

DID YOU KNOW

problems is the presence of protective software, such as VPNs or firewalls, on your computer or network.

You can go to the Windows

A common cause of sync

Desktop sync software

This section covers issues with synchronising using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the

desktop sync software is called ActiveSync

desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center.

NOTE See Exchange ActiveSync (wireless

synchronisation) for help with direct wireless synchronisation with an Exchange server.

The desktop sync software does not respond to sync attempt

As you complete the following steps, synchronise after each step. If the synchronisation is successful, you do not need to complete the remaining steps.

1 Verify that the USB sync cable is

securely connected at all points (see S

etting up your computer for

synchronisation).

2 Make sure that all of the files you’re

trying to sync are closed on both your computer and your smartphone.

3 On a Windows XP computer, look for

the ActiveSync icon in the taskbar on your computer to make sure

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ActiveSync desktop software is running on your computer.

If the correct icons are not displayed, do the following:

Smartphone: Press Home , and then press Centre . Select

Applications , and then select ActiveSync . Press Menu

(right softkey) and select Connections. Make sure the Synchronise all PCs using this connection box is checked, and that USB is selected from the list.

Windows XP computer: Click Start, navigate to Programs, and then select

Microsoft ActiveSync.

Windows Vista computer: Click Start, select All Programs, and then select Windows Mobile Device Center.

4 Do one of the following:

Windows XP computer: Double-click

the ActiveSync icon in your taskbar. From the File menu, select Connection

Settings. Make sure the Allow USB connections box is checked, and then click Connect.

Windows Vista computer: Click Start, select All Programs, and then select Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked, and click Connect.

5 Perform a soft reset (see P

erforming a

soft reset).

6 Restart your computer and make sure

the desktop sync software is running.

7 If the problem persists, you can enable

advanced ActiveSync network functionality. Press Home , and then press Start (left softkey). Navigate to the My Settings content list and press All Settings (right softkey). Select Connections, select More, and then select USB to PC. Check the Enable advanced network

functionality box.

8 If problem persists, and you’re

synchronising through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port.

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9 If you’re already synchronising through

a built-in USB port on the front of your computer, move the sync cable to a USB on the back of your computer if your computer has USB ports in both places.

10 Uninstall the desktop software that

came with your smartphone, and then insert the Windows Mobile Getting Started CD, which came with your smartphone, and repeat the installation process (see Reinstalling the desktop software).

11 For a Windows XP computer only,

delete the existing partnership between your smartphone and your computer and create a new one by doing the following steps in turn:

• Disconnect your smartphone and your

computer from the sync cable.

• Right-click the grey ActiveSync

icon in the taskbar in the lower-right corner of your computer screen, and then select Open Microsoft ActiveSync.

• Click File, and then click Delete

Mobile Device. When asked to confirm, click Ye s .

• Connect your smartphone and your

computer to the sync cable.

• When the Synchronisation Setup

Wizard appears, follow the steps to establish a sync relationship between your smartphone and your computer.

12 If your organisation uses a firewall or a

VPN connection, synchronising with ActiveSync may not work. For a Windows XP computer only, go to m

icrosoft.com and search for the following topics to help with specific firewall setup situations:

• ActiveSync USB Connection

Troubleshooting Guide

• ActiveSync with Sygate Personal

Firewall

• ActiveSync with TrendMicro PC-cillin

Internet Security

• ActiveSync with Norton Personal

Firewall

• ActiveSync with Zone Alarm Security

Suite

• ActiveSync with McAfee Personal

Firewall

• ActiveSync with Windows Firewall

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13 Verify with your computer hardware

vendor that your operating system supports your internal USB controller.

Synchronisation finishes but info doesn’t appear where it should

• With the included desktop sync

software, your smartphone can synchronise with the root folders of Microsoft Office Outlook Contacts, Calendar, and Tasks (Outlook sold separately; a free trial version is available for download from the Windows Mobile Getting Started CD). If you want to synchronise with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).

• Microsoft Office Outlook subfolders and

public folders are not accessible with the included software. You may want to use a third-party solution instead.

• If you’re trying to sync offline, be sure

to set your Microsoft Office Outlook Calendar, Contacts, and Tasks to be available offline.

• If you’re still having problems, try the

following:

1 Make sure you’re synchronising with

the intended desktop personal information manager (PIM). The Windows Mobile Getting Started CD lets you synchronise with Microsoft Office Outlook for Windows. If you use a different PIM, you need to install third-party software to synchronise. For more information, consult the company that makes the PIM.

2 Open the desktop sync software on

your computer, and make sure the Files synchronisation option is selected (see C

hanging which applications sync).

3 Uninstall the desktop sync software,

reboot your computer, insert the Windows Mobile Getting Started CD, which came with your smartphone, and then repeat the installation process (see Reinstalling the desktop software

Synchronisation starts but doesn’t finish

Make sure that you installed the desktop software that came with your smartphone. If you’re not sure whether this software is

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installed, reinstall it (see Reinstalling the desktop software).

My video and music files won’t sync

1 Make sure you have Windows Media

Player 10 or later installed on your computer.

2 Reinstall the desktop sync software

from the Windows Mobile Getting Started CD, which came with your smartphone (see Reinstalling the desktop software). Media file synchronisation fails if you installed the desktop sync software before you installed Windows Media Player.

My appointments show up in the wrong time slot after I sync

1 Make sure that you installed the

desktop sync software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).

2 Open Microsoft Office Outlook and

correct the wrong entries.

3 Manually enter any information you

added to your smartphone since the last time you synchronised.

4 Synchronise your phone and your

computer.

My scheduled sync doesn’t work

By default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:

1 Press Home , and then press

Centre .

2 Select Applications , and then

select ActiveSync .

3 Press Menu (right softkey) and

select Schedule.

4 Check the Use above setting when

roaming box.

5 Press Done (left softkey).

An alert tells me that ActiveSync encountered a problem on the server

There is a temporary problem with the server or the server may be temporarily

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overloaded. Try again later, and if the problem persists, contact your system administrator.

An alert tells me that there is not enough free memory to sync my info

The ActiveSync application on your smartphone ran out of storage space. Try

My Home screen settings are not restored after a hard reset

Settings such as the background image are not backed up during synchronisation, so they can’t be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Home screen setting and other additional info.

the following:

1 Close all running programs (see C

losing

applications).

2 If the problem persists, see Making

room on your smartphone for suggestions on other ways to free up space on your smartphone.

An alert tells me that ActiveSync encountered a problem with [item type] [item name]

An error occurred during the sync of a single item. This error can usually be

Exchange ActiveSync (wireless synchronisation)

This section covers issues with direct wireless synchronisation with an Exchange server. See De

sktop sync software for help with synchronising using your desktop sync software.

TIP

If you are synchronising with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.

corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.

An alert tells me that the server could not be reached

Your smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server

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may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronisation), and try again later.

An alert tells me that my account information could not be detected

When you set up the Exchange server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronisation), or set up your smartphone to sync only with a computer, and tr y to sync again.

An alert tells me the device timed out while waiting for credentials

The Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again.

I have problems using my account

Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Setting u are experiencing problems in using the account, verify that the account complies with your email provider’s requirements by following these steps:

• Verify both your password and your

username for your email account.

• Some email service providers require

you to be on their network to use your email account. If this is the case, be sure to use your provider’s network as the connection type for the account.

• Some email service providers have

other requirements specific to their service. For example, Yahoo! requires you to set up POP mail forwarding for your Yahoo! account to download email messages to your smartphone. Check with your service provider to see if any provider-specific requirements exist.

p email) and

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• Service provider settings frequently

change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.

• Press Home , and then press

Centre . Select Applications , and then select ActiveSync . Press

Menu (right softkey) and select Configure Server. Make sure the verify

password setting is on. This is required for over-the-air synchronisation.

I have problems sending and receiving email

Short periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly.

Scheduled email synchronisation is not working

If email synchronisation is occurring and you turn your smartphone off or the connection to your email service provider is disconnected, the synchronisation fails.

• Check the synchronisation schedule to

make sure that email sync is set to occur at the expected day and time. See Setting the synchronisation schedule for details.

I have problems sending email

If you are able to receive email messages but cannot send them, try the following steps, in turn:

• Make sure your ISP or email provider

allows you to access email on a smartphone. Some providers do not offer this option at all; other providers require an upgrade for accessing email on a smartphone.

• Press Home , and then press

Centre . Select Applications , and then select ActiveSync . Press

Menu (right softkey) and select Configure Server. Make sure the This server requires an encrypted (SSL) connection box is checked.

• Enter the name of a different outgoing

mail server for sending mail. Many ISPs, such as cable companies, require that

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you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see S

etting up a POP/IMAP account:

Common email providers).

My vCard or vCal email attachment isn’t forwarding correctly

Microsoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:

1 Click Start on your computer, and then

select Settings.

2 Select Control Panel.

3 Select Internet Options, and then click

the Programs tab.

4 Make sure that the email field is set to

the correct email client software.

5 Click OK.

6 Start the email client software and

make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information.

When I sync with my Exchange server my info is not downloading to my smartphone

Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronise with the Exchange server. You can also check the following setting:

1 Press Home , and then press

Centre .

2 Select Applications , and then

select ActiveSync .

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3 Press Menu (right softkey) and

select Configure Server.

4 Make sure the This server requires an

encrypted (SSL) connection box is

checked.

the address http:// may resolve to http://

palm.com/support, it

palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile.

Web

I can’t access a web page

First, make sure you have Internet access: Open Internet Explorer Mobile and try to view a web page you’ve loaded before. To ensure that you’re viewing the page directly from the Internet, press Menu

(right softkey) and select Refresh.

After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh.

If you’re still having trouble, the page may contain elements that are not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.

Some websites use a redirector to their true home page. For example, if you enter

TIP

Your smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first (see Setting u

p email).

An image or map is too small on my smartphone screen

Internet Explorer Mobile has several viewing modes: One Column, Default, Desktop, and Full Screen. Switch to Desktop to see the full-size image (see B

rowsing the web).

A secure site refuses to permit a transaction

Some websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Internet Explorer Mobile.

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Camera

DID YOU KNOW

Resolution settings range from the low end of 96 x 72 pixels to a high end of 1600 x 1200 pixels. Video resolution settings range from a low end of 176 x 144 pixels to a high end of 320 x 240 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution (still images) or Quality (video).

Here are some tips for taking good pictures with the built-in camera:

• Clean the camera’s lens with a soft,

lint-free cloth.

• Take pictures in bright lighting

conditions. Low-light images may be grainy, due to the sensitivity of the camera.

• Hold the camera as still as possible. Try

supporting your picture-taking arm against your body or a stationary object (such as a wall).

• Keep the subject of the pictures still.

Exposure time is longer with lower light levels, so you may see a blur.

Pictures are 16-bit colour.

• For best results, verify that you have the

brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.

• Make sure the subject is at least 0.5

meters away from the camera to ensure good focus.

Remember that when you synchronise with a Windows XP computer, your Camera images are stored in the C:\Documents and Settings\<Username>\My Documents\Treo My Documents folder on your hard drive (see Camera

The Camera preview image looks strange

Some third-party applications overwrite the colour settings on your smartphone with their own 8-bit colour settings. This can affect the Camera Preview Mode. Delete third-party applications one by one until the preview image improves (see Removing applications).

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Third-party applications

Sometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications:

• Ringtone managers

• Caller ID applications

• Instant messaging

• Applications that modify when your

phone or data connections turn on or off and how your phone behaves

If you recently installed an application and your smartphone seems to be stuck, tr y the following:

1 Perform a soft reset (see P

soft reset).

2 Make sure the third-party application is

compatible with the Windows Mobile 6

erforming a

Standard operating system on your smartphone.

3 Delete the most recently installed

application from your smartphone (see Removing applications

4 If the problem persists, perform another

soft reset.

5 If possible, synchronise or use a backup

utility to back up your most recent info.

6 Perform a hard reset (see Performing a

hard reset).

7 Synchronise or restore your backup to

restore the info in your built-in applications.

8 If the problem is resolved, begin

reinstalling your third-party applications one at a time.

9 If the problem recurs, delete the last

application you installed and report the problem to its developer.

Getting more help

Contact the vendor of any third-party software if you require further assistance.

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TIP

Remember that not all third-party applications were written with the Treo 500v smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator.

Making room on your smartphone

If you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone:

• Camera: Large images or videos take

up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos).

• Messaging: Multimedia content and

email attachments can consume

excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone (see Deleting messages and Deleting a message). You may also want to empty the deleted items folder.

• Internet: If you save links to pages

you’ve visited in Internet Explorer Mobile, you may want to clear all recent pages (see Customisi

ng your Internet

Explorer Mobile settings).

• Third-party applications: You can

delete infrequently used applications or move them to an expansion card (see C

opying or moving applications and files between your smartphone and an expansion card).

Also, remember that your smartphone includes an expansion card tray, and that you can store applications and information on expansion cards. However, you still need free memory on the smartphone itself to run applications from an expansion card.

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Voice quality

Is the other person hearing an echo?

• Try decreasing the volume on your

smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone

Is your voice too quiet on the other end?

Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth.

Check the signal strength indicator. If the signal is weak, try to find an area with better coverage.

and to the handset earpiece.

• Position the smartphone closer to your

ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone.

• If you’re using Speakerphone mode

with your smartphone lying on a flat surface, try turning the smartphone “face down” (screen facing the surface).

Are you hearing your own voice echo?

Ask the other person to turn down their volume or to hold the phone closer to their ear.

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274

Te r ms

ActiveSync

The software on your smartphone that exchanges and updates the information on your Palm the information on your computer.

ActiveSync desktop software

The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen. If the icon does not appear, click Start, click All Programs (or navigate to the Programs group), and then select Microsoft ActiveSync. See Installing desktop software: Windows XP.

Alt (alternative)

The key that you use to enter accented characters and symbols that do not appear on your keyboard. Press Alt to view the alternative characters available. See

Tr e o™ 500v smartphone with

ActiveSync

Entering other symbols and accented characters.

auto-off interval

The time of inactivity that passes before the screen on your smartphone turns off. The wireless features on your smartphone are unaffected by this setting. See O

ptimizing power settings.

beam

The process of sending or receiving an entry or application using Bluetooth

wireless technology. See Beaming information.

Bluetooth

wireless technology

Technology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit b

luetooth.com. See Connecting to devices with Bluetooth® wireless technology.

content list

Group of related applications that give you fast access to frequently used applications. Content lists contain a mix of applications,

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275

files, and features. If you select a file or feature from a content list, it opens in the related application on your smartphone. See O

pening and closing applications.

desktop software

A Personal Information Manager (PIM) application for computers, such as Microsoft Outlook

, that helps you manage your personal information and keep it synchronised with your smartphone. See Installing

ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista.

GPRS (General Packet Radio Service)

A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.) See W

hat

are all those icons?

Lithium-ion (Li-ion)

The rechargeable battery technology used in your smartphone. See C

harging the

battery.

Microsoft Exchange ActiveSync

Technology that allows your smartphone to synchronise email, contacts, calendar events, and tasks wirelessly with

Microsoft Exchange Server 2003 or 2007. See Setting up wireless synchronisation

MMS (Multimedia Messaging System)

An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly. See C

reating and sending a multimedia

message.

Mobile Device

The component on your Windows XP computer that enables you to install applications and other information on your smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer

Option

Press this key and then a second key to enter the character or to access the feature displayed above the letter on the second key. See E

ntering numbers, punctuation,

and symbols.

partnership

The connection that you make between two devices by means of Bluetooth wireless technology. The devices

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TERMS

recognise each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices. See C

onnecting to devices with

Bluetooth® wireless technology.

Phone Off

Appearing on the Home screen, this indicates that your smartphone is not connected to any network, and you cannot make calls except those to emergency numbers. You can still use the organiser features, however. To turn the phone on/ off, go to the Wireless Manager. See Turning your phone on

Phone/Send

The button on your smartphone that dials after you’ve entered a phone number. See Making calls from the

Home screen.

piconet

An ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active

slave devices. The network can include up to 255 inactive, or parked, slave devices which the master device can bring into active status at any time.

PIM (personal information manager)

A genre of software that includes applications such as Microsoft Outlook,

Palm

Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos.

PIN (personal identification number)

The password assigned to your SIM card by your network operator. Turning on the PIN lock secures your wireless account. See also PUK. See L

ocking the SIM card.

PIN2 (personal identification number 2)

A code that protects certain network settings such as fixed dialling.

PUK (PIN unlock key)

A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your network operator for the PUK. See L

ocking

the SIM card.

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277

Secure Sockets Layer (SSL)

A security protocol that enables you to send personal information in a more secure manner over the Internet.

SIM (Subscriber Identity Module) card

The smartcard, inserted into your smartphone, that contains your mobile account information, such as your phone number and the services to which you subscribe. You can also store addresses, phone numbers, and SMS messages on the SIM card. See I

nserting the SIM card

and battery.

SMS (Short Messaging Service)

The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See C

reating and sending a text

message.

Start

The menu on your smartphone from which you can open all applications. See O

pening

and closing applications.

streaming

Technology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your smartphone without needing to download and a save a file on your smartphone. See V

iewing a

video.

synchronisation

The process in which information that is entered or updated on your smartphone, your computer, or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection. See Synchronisi

information.

UMTS (Universal Mobile Telecommunications System)

One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See W

hat are all

those icons?

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TERMS

username

The name associated with your smartphone that distinguishes it from other Windows Mobile

devices. If you install desktop synchronisation software, you are asked to give your smartphone a username. If you only synchronise wirelessly using Microsoft Exchange ActiveSync, you do not need to give your smartphone a username. See Installing ActiveSync desktop software: Windows XP.

Windows Mobile

The operating system of your Treo 500v smartphone. Your smartphone uses Windows Mobile

6 Standard edition. When installing third-party applications to your smartphone, be sure to install only

apps that are written for Microsoft Windows Mobile 6 Standard. Apps designed for Microsoft Windows Mobile 6 Professional or any edition of Windows Mobile 5.0 software are not compatible with your Treo 500v smartphone. See I

nstalling third-party applications.

Windows Mobile Device Center

The software on your Windows Vista computer that enables you to synchronise content and manage music, pictures, and videos between your smartphone and your computer. To open Windows Mobile Device Center on your computer, click

Start, click All Programs, and select Windows Mobile Device Center. See

Installing

Windows Mobile Device Center:

Windows Vista.

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279

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TERMS

Important safety and legal information

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B computer peripheral, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio freq uency energy and, if not installed and used in ac cordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and recei ver.

• Connect the equipment into an outlet on a circuit di fferent

from that to which the receiver is connected.

• Consult the dealer or an experienced r adio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any inter ference received, including interference that may cause undesired operat ion.

RF exposure

General statement on RF energy: Your smartphone contains a

transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits.

Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for

exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organisation ICNIRP and include safety margins designed to a ssure the protection of all persons, regardle ss of age and health.

The guidelines use a unit of measurement known as the Sp ecific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for this device when tested at t he ear was

0.741 W/kg*. As mobile devices offer a range of functions, they can be used in other positions, such as on the body.

As SAR is measured utilising the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.

*The tests are carried out in accord ance with IEC standard PT62209-1.

Maximum SAR Values (W/kg) CE

Band GSM 900 GSM 1800 WCDMA 2100

Head SAR 0.888 0.502 0.504

To view the most recent SAR values of the Treo 50 0v smartphone, visit www.palm.com/XXXXX

Body worn operation: Important safety information regarding radio frequency radiation (RF) exposure:

To ensure compliance with RF exposure guidelines the smartphone must be used with a minimum of 15mm separation from the body.

Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.

Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice:

Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their

IMPORTANT SAFETY AND LEGAL INFORMATION

281

own or their children’s RF exposure by limiting the length of calls, or using ‘hands-free’ devices to keep mobile phones away from the head and body.

Further information on this subject can be obtained from the WHO home page http://www.who.int/peh-emf

2000.

WHO Fact sheet 193: June

FCC RF Safety Statement

In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of bodyworn accessories:

•A Palm

brand body-worn accessory that has been tested for

SAR compliance and is intended for use with this product.

• An accessory that cont ains NO metal (snaps, clips, etc ) and provides AT LEAST 1.5 cm of separation between the users body and the unit.

Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits. See www.fcc.gov/oet/rfsafety/ safety.

for more information on RF exposure

Responsible party

(North America) (Europe) Palm Inc. Roy Bedlow 950 W. Maude Ave. Buckhurst Court Sunnyvale, CA 94085 London Road USA Wokingham, Berkshire RG40 1PA, palm.com

Declaration of Conformity

We, Palm Inc., declare under sole responsibility that the produ ct:

Model name: Treo 500v

Description: PDA phone

Is in conformity with the following standards and/or other normative document:

• ETSI EN 301 511

• ETSI EN 301 908-1

• ETSI EN 301 908-2

• ETSI EN 300 328

• ETSI EN 301 489-1/-7/-17/-24

• EN60950-1

• EN 50360

We hereby declare that the above named product is in conformance to all essential requirements of the RTTE Directive 1999/5/EC.

The conformity assessment procedure referred to Article 10 and detailed in Annex IV of directive 1999/5/EC has been related t o Articles:

• R&TTE Article 3.1 (a) Health and Safety

• R&TTE Article 3.1 (b) EMC

• R&TTE Article 3.2 Spectrum Usage

Identification mark 0984 (notified body) CE.

This identification mark is permanently provided on the device label.

The technical documentation relevant to the above equipment will be held at:

Palm Inc. 950 W Maude Avenue Sunnyvale, CA. 94085 U.S.A.

IMPORTANT SAFETY AND LEGAL INFORMATION

282

Person responsible for making this declaration:

Treo 500v

Maximum SAR Values (W/kg) CE

Band GSM 900 GSM 1800 WCDMA 2100

Head SAR 0.888 0.502 0.504

David Woo/Sr Compliance Engineer Sunnyvale/August 31, 2006

Antenna Care/Unauthorised Modifications

Use only the supplied integral antenna. Un authorised antenna modifications or attachments could damage the unit and may violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void th e user’s authority to operate the equipment.

Potentially Unsafe Areas

Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol st ations) or storage facilities for fuel or chemicals.

Declaration of Conformity

Treo 500 and Treo 50 0v

Palm declares that the above model of Treo 500v smartphone is compliant with the regulations below. The declaration applies to the smartphone and its associated accessories (power supply, headset, and USB cable) where applicable.

Maximum Scaled SAR Values (W/kg) FCC

Head SAR (Held to Ear) 1.17

Body SAR (Worn) 0.835

To view the highest reported (FCC) SAR values of the Tr eo 500v, visit www.palm.com

FCC OET Bulletin 65 Supplement C

Safety: EN 60950: 2000 (Jan-2000)

Radiated Emissions: EN 55022

FCC ID: MSQ-777

IC ID: 3905A-777

/41057.

Power specifications

Keep your battery away from direct sunlight and other sources of heat. Temperatures over 50 degrees Celsius (120 degrees Fahrenheit) can permanently reduce the capacity and li fe span of any lithium-ion battery.

Adapter source: PI Electronics (H.K.) Ltd.

Model: AD7112A

Input Rating: 100-240 Vac, 50/60Hz, 0.25A

Output Rating: 5.2Vdc, 500mA

Adapter source: Dee Van Enterprise Co.,Ltd.

Model: DSC51F 52100

Input Rating: 100-240 Vac, 50/60Hz, 0.2A

IMPORTANT SAFETY AND LEGAL INFORMATION

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Output Rating: 5.2Vdc,1A

Battery Source: Palm

Model: SBP-10

Rating: 3.7 Vdc,1200mAh

Battery Source: Palm

Model: 157-10 099-00

Rating: 3.7 Vdc,1200mAh

Operational Warnings

IMPORTANT INFORMATION ON SAFE AND EFFICIENT

OPERATION. Read this information before using your integrated multi-service portable radio.

For the safe and efficient operation of your radio, observe these guidelines:

Potentially Unsafe Areas/Potentially e xplosive atmospheres Obey all signs and instructions regarding turning off

your smartphone. In particular, turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stat ions, below deck on boats), storage facilities for fuel or chemicals, blasting areas and areas near electric al blasting caps, and areas where there are chemica ls or particles (such as metal powders, grains, and dust) in the air.

Interference to Medica l and Personal Electronic Devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shiel ded against the RF signals from your smartphone.

Pace makers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a smartphone a nd a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research.

Persons with pacemakers should:

• ALWAYS keep the smartphone more than six inches from their pacemaker when the smartphone is turned ON.

• Not carry the smartphone in a b reast pocket.

• Use the ear opposite the pacemaker to minimize the potential for interference.

• Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking p lace.

Audio Safety Some hear ing aids may be affected by some digital smartphone models. You may want to consult your doctor in the event of you experience interference with your hearing aid while using your smartphone. When using the speakerphone feature, it is recommended that you place your smartphone at a safe distanc e from your ear.

Other Medical Devices If you use any other personal medica l device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your smartphone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospi tals or health care facilities may be using equipment that could be sensi tive to external RF energy.

Interference to Other Electronic Devices RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems a re adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.

Repetitive Motion Injuries When using t he keyboard or playing games on your smartphone, you may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists.

Blackouts and Seizures Blinking lights, such as those experienced with television or playing video games, may cause some people t o experience blackout or seizure, even if never experienced before. In

IMPORTANT SAFETY AND LEGAL INFORMATION

284

the event a smartphone user should experience any disorient ation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consul t a doctor. Individuals with personal or family histor y of such events sho uld consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view the screen from the farthest distance and avoid exposure to blinking lights if you are tired.

Aircraft While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board on aircraft must be done in accordance in compliance with airline instructions and regulations.

Vehicles with Air Bags Your sm artphone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could pro pel the smartphone. Air bags will inflate with great force an d care should be taken to protect within a vehicle that has air b ags.

Battery Your smartphone includes an internal lithium ion batter y. Please note that use of certain da ta applications can result i n heavy battery use and may require frequent battery charging. Any disposal of the smartphone must comply wit h laws and regulations pertaining to lithium ion batteries.

Distraction

Driving: Full attention must be given to driving at all times in order to

reduce the risk of an accident. Using a sm artphone while driving (even with a hands-free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while drivi ng.

Operating machinery: Full attention must be given to operating the machinery in order to reduce the risk of an accident.

Product handling

General statement on handling and use: You alone are responsible

for how you use your smartphone and any consequences of its use.

Yo u must always swit ch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to sa fety measures designed to protect users and their environmen t.

• Always treat your smartphone and its accessories with care and keep it in a clean and dust-free place.

• Do not expose your smartphone or its accessories to open flames or lit tobacco products.

• Do not expose your smartphone or its accessories to li quid, moisture or high humidity.

• Do not drop, throw or try to bend your smartphone o r its accessories.

• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.

• Do not paint your smartphone or its access ories.

• Do not attempt to disassemble your smartphone or its accessories, only authorised person nel must do so.

• Do not expose your smartphone or its accessories to extreme temperatures, minimum 0 and maximum +45 degrees Celsius.

• Please check local regulations for disposal of electronic products.

• Do not carry your smartphone in your back pocket as it could break when you sit down.

Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it.

They could hurt themselves or others, or could accidentally damage the smartphone.

Yo ur smartphone contains small parts with sharp edges that may cause an injury or which could become deta ched and create a choking hazard.

Demagnetisation: To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to your smartph one for a long time.

Electrostatic discharge (ESD): Do not touch the SIM card’s metal connectors.

Antenna: Do not touch the antenna unnecessarily.

Normal use position: When making or receiving a phone call, hold

your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone.

IMPORTANT SAFETY AND LEGAL INFORMATION

285

Air bags: Do not place a smartphone in the area over an air bag or in the air bag deployment area. Store the smartphone safely before driving your vehicle.

Seizures/blackouts: This smartphone is capable of producing bright flashing lights.

Repetitive motion injuries: To minimise the risk of RSI, when texting or playing games with your smartphone:

• Do not grip the smartphone too tightly

• Press the buttons lightly

• Make use of the special features in the handset which minimise the number of buttons which have to be pressed, such as message templates and predictive text

• Take lots of breaks to stretch and relax

Emergency calls: This smartphone, like any wireless phone, operates using radio signals, which cannot guarantee c onnection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.

Loud noise: This smartphone is capable of producing loud noises which may damage your hearing.

Bright light: This smartphone is capable of producing a flash of light or can be used as a torch. Do not use it too close to the eyes.

Smartphone heating: Your smartphon e may become warm during charging and during normal use.

Electrical Safety

Accessories: Use only approved accessories.

Do not connect with incompatible products or ac cessories.

Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circ uit the battery terminals.

Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.

Faulty and damaged products: Do not attempt to disassemble the smartphone or its accessory.

Only qualified personnel must ser vice or repair the smartphone or its accessory.

If your smartphone or its accessor y has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorised service centre.

Interference

General statement on interference: Care must be taken when

using the smartphone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Pace makers : Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this use the smartphone on the opposite ear to your pacemaker and do not carry it in a breast pocket.

Hearing aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.

The level of interference will depend on the type of hearing device and the distance from the interference sour ce, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alte rnatives.

Medical devices: Plea se consult your doctor and the device manufacturer to determine if operation of your smartphone may interfere with the operation of your medical device.

Hospitals: Switch off your wireless device when requested to do so in hospitals, clinics, or heal th care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.

Aircraft: Switch off your wireless device whenever you are instructed to do so by airport or airline staff.

Consult the airline staff about the use of wirel ess devices on board the aircraft, if your device offers a “flight mode” this must be enabled prior to boarding an aircraft.

Interference in cars: Please note that because of possible interference to electronic equipment, some vehicle manufacturers

IMPORTANT SAFETY AND LEGAL INFORMATION

286

forbid the use of mobile phones in their vehicles unless a hands -free kit with an external antenna is included in t he installation.

Explosive environments

Petrol stations and explosive atmospheres: In locations with

potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your smartphone or other radio equipment.

Areas with potentially explosive atmospheres i nclude fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or part icles, such as grain, dust, or metal powders.

Blasting caps and areas: Turn off your mobile phone or wireless device when in a blasting area or in areas pos ted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.

Driving Safety Tips Overview

Always obey all laws and regulations on the use of the smartphone in your driving area.

Safety — Your most important call. The Wireless Industry reminds you to use your smartphone safely when driving.

1 Get to know your smartphone and its features, such as

speed-dial and redial.

2 When available, use a ha nds-free device.

3 Position your smartphone within easy reach.

4 Let the person you ar e speaking to know you are driving; if

necessary, suspend the call in heavy traffic or hazardous weather conditions.

5 Do not t ake notes or look up phone numbers while driving.

6 Dial sensibly and assess the traffic; if possible, place calls when

you are not moving or before pulling into traffic.

7 Do not engage i n stressful or emotional conversations that may

divert your attention from the road.

8 Dial 9 11 to report serious emergencies. This is a free call from

your smartphone.

9 Use your smartphon e to help others in emergencies.

10 Ca ll roadside assistance or a s pecial non-emergency wireless

number when necessary.

Driving Safety Tips Details

1 Get to kn ow your smartphone and its features such as speed-dial

and redial. Carefully read your instruction man ual and learn to take advantage of valuable features most smartphone models offer includ ing, automatic redial and memory dial—most smartphone models can store up to 99 numbers in memor y dial. Also, work to memorize the smartphone keyboard so you can use the speed-dial function without taking your attention off the road.

2 When available, us e a hands-free device. A number of hands-free

smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a speaker phone accessory, take advantage of these devices if available to you.

3 Make sure you plac e your smartphone within easy reach and

where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.

4 Suspend conversations d uring hazardous driving conditions or

situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.

5 Do not t ake notes or look up phone numbers while driving. If you

are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It’s common sense. Don’t get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.

6 Dial sen sibly and assess the traffic; if possible, place calls w hen

you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to coincide your calls with times you may be stopped at a stop sign, red light or

IMPORTANT SAFETY AND LEGAL INFORMATION

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otherwise stationar y. But if you need to dial while driving, follow this simple tip: Dial only a few numbers, check the road and your mirrors, then continue.

7 Do not engage i n stressful or emotional conversations that may

be distracting. Stressful or emotio nal conversations and driving do not mix-they are distracting and even dangerous when you are behind the wheel. Make people you are talking wi th aware you are driving and if necessar y, suspend p hone conversations which have the potential to divert your attention from the road.

8 Use your smartp hone to call for help. Your smartphone is one of

the greatest tools you can own to protect yourself and your family in dangerous situations-with your smartphone at your sid e, help is only three numbers away. Dial 911 in the c ase of fire, traffic accident, road hazard, or medical emergencies. Remember, 911is a free call on your sm artphone.

9 Use your smartp hone to help others in emergencies. If you see

an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911, as you would want others to do for you.

10 Ca ll roadside assistance or a spec ial wireless non-emergency

assistance number when necessar y. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to 911. But you can still use your smartphone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assist ance or other special non-emergency wireless number.

NOTICE FOR CONSUMERS WITH HEARING DISABILITIES

Digital Wireless Phones to be Compatible with Hearing Aids On July 10, 2003, the Federal Communications Commission

(FCC) modified the exemption for wireless phones under the Hearing Aid Compatibility Act of 1988. This means that wireless phone manufacturers and service providers must make digital wi reless phones accessible to individuals wh o use hearing aids.

For more information, please go to the FCC’s Consumer Alert on accessibility of digital wirele ss phones at http://www.fcc.gov/cgb/ consumerfacts/accessiblewireless.html.

Wireless telephones are hand-held pho nes with built-in antennas, often called cell, mobile, or PCS phones. These phones are popular with callers because they can be carried easily f rom place to place.

Wireless telephones are two-way radios. When you t alk into a wireless telephone, it picks up your voice and converts the sound to radio frequency energy (or radio waves). The radio waves travel through the air until they reach a receiver at a nearby base station. The base station then sends your call throu gh the telephone network until it reaches the person you are calling.

When you receive a call on your wireless telephone, the message travels through the telephone network until it reaches a base st ation close to your wireless phone. Then the base stati on sends out radio waves that are detected by a receiver in your telephone, where the signals are changed back into the sound of a voice.

The Federal Communications Commission (FCC) and the Food and Drug Administration (FDA) each regulate wireless telephones. FCC ensures that all wireless phones sold in th e United States follow safety guidelines that limit radio frequency (RF) energy. FDA monitors the health effects of wireless telephones. Each agency has the authority to take action if a wireless phone produces hazardous levels of RF energy.

FDA derives its authority to regulate wireless tele phones from the Radiation Control provisions of the Federal Food, Drug, and Cosmetic Act (originally enacted as the Radiation Control for Healt h and Safety Act of 1968). [http://www.fda.gov/cdrh/comp/eprc.html

IMPORTANT SAFETY AND LEGAL INFORMATION

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FCC derives its authority to regulate wi reless telephones from the National Environmental Policy Act of 1969 (NEPA) and the Telecommunications Act of 1996 http://www.fcc.gov/telecom.html

Hands-Free Capability All CTIA Certified por table products provide the consumer with a toll-free number for the purchase of a compatible hands-free device. 1-800-881-7256

]. Updated 7/16/2003

STATIC ELECTRICITY, ESD, AND YOUR PALM DEVICE

Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.

Description of ESD Static electricit y is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock— the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.

ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your

Palm

device, from ESD harm. While Palm has built protections

against ESD into its product s, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your Palm device, build up ESD in a unique way because the st atic electricity that may h ave built up on your body is automatically passe d to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.

Precautions against ESD Make sure to discharge any built-up static electricity from yoursel f and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your Palm device to your computer, placing the device in a cradle, or connecting it to any other device. You can do this in many ways, including the following:

• Ground yourself when you’re holding your device by simultaneously touching a metal surface that is at earth groun d. For example, if your computer has a metal case and is plugged into a standard three-prong grounded out let, touching the case should discharge the ESD on your body.

• Increase the relative humidity of your environment.

• Install ESD-specific prevention items, such as grounding mats.

Conditions that enhance ESD occurrences Conditions that ca n contribute to the buildup of static e lectricity in the environment include the following:

• Low relative humidit y.

• Material type (The type of material gatheri ng the charge. For example, synthetics are more prone to st atic buildup than natural fibers like cotton.)

• The rapidity with which you touch, connect, or disconnect electronic devices.

While you should always take appropriate precautions to discharge 0ectricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.

Precaution against hearing loss Protect your hearing. Listening to this

device at full volume for a long period of time can damage your hearing.

A pleine puissance, l'écoute prolongée du baladeu r peut endommager l'oreille de l'utilisateur. Consultez notre site web www.palm.com/fr

Waste disposal Please recycle appropriately. For appropriate

recycling and disposal instructions please visit: www.palm.com/ environment.

pour plus d'informations.

IMPORTANT SAFETY AND LEGAL INFORMATION

289

IMPORTANT SAFETY AND LEGAL INFORMATION

290

Specifications

Radio • Dual mode GSM/UMTS phone

• GSM 900/1800/1900 quad band

• UMTS 2100 tri-band

• GPRS Multi-slot Class 10, Class B

• UMTS PS data

Phone features • Personal speakerphone

• Hands-free headset jack (2.5 mm, 3-barrel connector)

• Microphone mute option

Processor technology • Samsung processor—300MHz

Expansion • microSD expansion card tray

Battery • Rechargeable Lithium-ion

• 1200mAh power

• Removable for replacement

• 3 hours full charge time

Operating system • Windows Mobile® 6 Standard

Camera • Still image capture resolution:1600 x 1200, 2 megapixel

• 2.5x digital zoom

Size • 4.44 in. x 2.34 in. x 0.84 in.

(112.9mm x 59.3mm x 21.3mm)

Weight • 5.4 ounces (154 grams)

SPECIFICATIONS

291

Connectivity • Bluetooth® wireless technology (2.0 compliant)

Display • 65,536 colours (16-bit colour)

• Resolution: 320 x 240

• User-adjustable brightness

Keyboard • Built-in 30-key keyboard plus 5-way navigator

• Backlight for low lighting conditions

Included software • Phone

• Messaging (text,

multimedia, and email)

• Internet Explorer Mobile

(web browser)

• Camera

• Pictures & Videos

• Windows Media Player

Mobile

• Contacts

• Calendar

• Ta sk s

• Calculator

• ActiveSync

• Excel Mobile

• Word Mobile

• PowerPoint Mobile

• ClearVue PDF Viewer

• Bluetooth Plug-in

System requirements • Windows XP or Vista (later versions may also be

supported)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• Available USB port

Operating and storage temperature range

• 32°F to 104°F (0°C to 40°C)

• 5% to 90% RH

SPECIFICATIONS

292

Index

NUMERICS

112 calls 37, 233, 287 1st day of week option 182 3GP files 162 3GPP files 119, 158 3GPP2 files 119, 158 5-way navigator 7, 19, 20,

273

911 calls 37, 233, 287

AC charger 10, 11, 82 accented characters 27 accessing

ActiveSync 81 alternate characters 27 calculator 221 information 30, 239 menu items 21, 22 online address books 104 Outlook folders 264 PDF Viewer 191 remote files 245 the Internet 242, 244, 258 web pages 135, 137, 139,

270

accounts

conference calls and 45 missing phone numbers

and 15

preventing unauthorised

use of 233 removing email 98 troubleshooting 267

action keys 7, 21 actions 21 activating items on screen 21 active call info 42 active calls. See phone calls ActiveSync

defined 275 installing 70, 78 opening 81 receiving email and 102 synchronising with 70, 71,

251, 261

troubleshooting 251, 261–

266

ActiveSync icon 81, 189, 275 ActiveSync Plug-in for

Bluetooth 84

Add Favourite dialog box 137 Add to Favourites command

137

Add to Personal Address

Book command 264

adding

a second call 44 appointments attachments to email 101,

113

bookmarks 137 caller ID pictures 174 connections 243, 245,

246

contacts 173 expansion cards 216 notes 174 passkeys 142, 143 signatures 107 tasks 183 untimed events 179, 180

address book 104, 176, 264 Address List Lookup 209 addresses

adding 174 copying 264 entering email 101 looking up corporate 209 multiple recipients and

101, 118

selecting 21, 270 synchronising 264

178

INDEX

293

adjusting screen brightness

229

advancing slides 194, 195 Agenda View (calendar) 177 alarm clock 237 alarms

adding 179, 184

setting 237 alert tones. See alarms;

ringtones Allow cookies check box 139 Allow USB connections

check box 262 Alt key 25, 275 alternate characters 27 alternate characters list 27 AMR files 119 animation 162, 194, 195 anniversaries 180 Answer button 41 answering the phone 41, 45 antenna 283 applications

ASUSTeK Computer 777 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual