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Thin Client TC710
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User Manual
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E7172
First Edition
August 2012
Copyright © 2012 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means, except documentation kept by the
purchaser for backup purposes, without the express written permission of ASUSTeK
COMPUTER, INC. (“ASUS”).
Products and corporate names mentioned in this manual may or may not be
registered trademarks or copyrights of their respective companies, and are used
for identification purposes only. All trademarks are the property of their respective
owners.
Every effort has been made to ensure that the contents of this manual are correct
and up to date. However, the manufacturer makes no guarantee regarding the
accuracy of its contents, and reserves the right to make changes without prior
notice.
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Contents
Notices................................................................................................................iv
Safety information ......................................................................................... ix
Setting up your system ..................................................................... ix
Care during use ...................................................................................ix
About this guide ........................................................................................... xiii
Contents ...............................................................................................xiii
Notes for this manual ..................................................................................xiii
Chapter 1: Product introduction
1.1 Package contents .............................................................................1-2
1.2 System specifications .....................................................................1-3
1.3 Knowing your TC710 ...................................................................... 1-4
1.3.1 Front view.............................................................................1-4
1.3.2 Rear view .............................................................................. 1-6
Chapter 2: Hardware setup
2.1 Installing the stand.......................................................................... 2-2
2.2 Installing your TC710 to a monitor ............................................2-3
2.3 Connecting to a display .................................................................2-6
2.4 Connecting to USB devices .......................................................... 2-6
2.5 Connecting to a network device ................................................ 2-7
2.5.1 Connecting to LAN ...........................................................2-7
2.5.2 Connecting to Wi-Fi via wireless antenna ................2-7
2.6 Turning on the system ................................................................... 2-8
Chapter 3: System configuration
3.1 Configuring wireless connection ............................................... 3-2
3.2 Configuring wired connection ....................................................3-3
3.2.1 Using a dynamic IP / PPPoE network connection: . 3-3
3.2.2 Using a static IP: .................................................................. 3-6
Chapter 4: System recovery
Using the bundled recovery DVD ..........................................................4-2
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Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
CAUTION: Any changes or modifications not expressly approved by
the grantee of this device could void the user’s authority to operate
the equipment.
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RF exposure warning
This equipment must be installed and operated in accordance with
provided instructions and the antenna(s) used for this transmitter
must be installed to provide a separation distance of at least 20
cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter. End-users and
installers must be provide with antenna installation instructions
and transmitter operating conditions for satisfying RF exposure
compliance.
Declaration of Conformity
(R&TTE directive 1999/5/EC)
The following items were completed and are considered relevant
and sufficient:
• Essential requirements as in [Article 3]
• Protection requirements for health and safety as in [Article 3.1a]
• Testing for electric safety according to [EN 60950]
• Protection requirements for electromagnetic compatibility in
[Article 3.1b]
• Testing for electromagnetic compatibility according to [EN 301
489-1] & [EN 301 489-17]
• Effective use of the radio spectrum as in [Article 3.2]
• Radio test suites according to [EN 300 328-2]
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CE Marking
CE marking for devices without wireless LAN/Bluetooth
The shipped version of this device complies with the requirements
of the EEC directives 2004/108/EC “Electromagnetic compatibility”
and 2006/95/EC “Low voltage directive”.
CE marking for devices with wireless LAN/ Bluetooth
This equipment complies with the requirements of Directive 1999/5/
EC of the European Parliament and Commission from 9 March, 1999
governing Radio and Telecommunications Equipment and mutual
recognition of conformity.
Wireless Operation Channel for Different Domains
N. America 2.412-2.462 GHz Ch01 through CH11
Japan 2.412-2.484 GHz Ch01 through Ch14
Europe ETSI 2.412-2.472 GHz Ch01 through Ch13
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France Restricted Wireless Frequency Bands
Some areas of France have a restricted frequency band. The worst
case maximum authorized power indoors are:
• 10mW for the entire 2.4 GHz band (2400 MHz–2483.5 MHz)
• 100mW for frequencies between 2446.5 MHz and 2483.5 MHz
Channels 10 through 13 inclusive operate in the band 2446.6 MHz
to 2483.5 MHz.
There are few possibilities for outdoor use: On private property or on
the private property of public persons, use is subject to a preliminary
authorization procedure by the Ministry of Defense, with maximum
authorized power of 100mW in the 2446.5–2483.5 MHz band. Use
outdoors on public property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
• Maximum authorized power indoors is 100mW
• Maximum authorized power outdoors is 10mW
Departments in which the use of the 2400–2483.5 MHz band is
permitted with an EIRP of less than 100mW indoors and less than
10mW outdoors:
01 Ain 02 Aisne 03 Allier
05 Hautes Alpes 08 Ardennes 09 Ariège
11 Aude 12 Aveyron 16 Charente
24 Dordogne 25 Doubs 26 Drôme
32 Gers 36 Indre 37 Indre et Loire
41 Loir et Cher 45 Loiret 50 Manche
55 Meuse 58 Nièvre 59 Nord
60 Oise 61 Orne 63 Puy du Dôme
64 Pyrénées Atlantique 66 Pyrénées Orientales
67 Bas Rhin 68 Haut Rhin
70 Haute Saône 71 Saône et Loire
75 Paris 82 Tarn et Garonne
84 Vaucluse 88 Vosges 89 Yonne
90 Territoire de Belfort 94 Val de Marne
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This requirement is likely to change over time, allowing you to use
your wireless LAN card in more areas within France. Please check
with ART for the latest information (www.arcep.fr)
Your WLAN Card transmits less than 100mW, but more than 10mW.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of
Communications.
This class B digital apparatus complies with Canadian ICES-003.
IC Radiation Exposure Statement for Canada
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment. To maintain compliance with IC
RF exposure compliance requirements, please avoid direct contact
to the transmitting antenna during transmitting. End users must
follow the specific operating instructions for satisfying RF exposure
compliance.
Operation is subject to the following two conditions:
• This device may not cause interference and
• This device must accept any interference, including interference
that may cause undesired operation of the device.
REACH
Complying with the REACH (Registration, Evaluation, Authorization,
and Restriction of Chemicals) regulatory framework, we publish
the chemical substances in our products at ASUS REACH website at
http://csr.asus.com/english/REACH.htm.
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Safety information
Your PC is designed and tested to meet the latest standards of safety
for information technology equipment. However, to ensure your
safety, it is important that you read the following safety instructions.
Setting up your system
• Read and follow all instructions in the documentation before you
operate your system.
• Do not use this product near water or a heated source such as a
radiator.
• Use the provided stand according to need. Be sure to set up the
system on a stable surface when using the stand.
• Openings on the chassis are for ventilation. Do not block or cover
these openings. Make sure you leave plenty of space around the
system for ventilation. Never insert objects of any kind into the
ventilation openings.
• Use this product in environments with ambient temperatures
between 0˚C and 35˚C.
• If you use an extension cord, make sure that the total ampere
rating of the devices plugged into the extension cord does not
exceed its ampere rating.
Care during use
• Do not walk on the power cord or allow anything to rest on it.
• Do not spill water or any other liquids on your system.
• Setting the rotation wheel upright when the system is in use is
recommended.
• When the system is turned off, a small amount of electrical
current still flows. Always unplug all power, modem, and network
cables from the power outlets before cleaning the system.
• If you encounter the following technical problems with the
product, unplug the power cord and contact a qualified service
technician or your retailer.
• The power cord or plug is damaged.
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• Liquid has been spilled into the system.
• The system does not function properly even if you follow
the operating instructions.
• The system was dropped or the cabinet is damaged.
• The system performance changes.
Lithium-Ion Battery Warning
CAUTION: Danger of explosion if battery is incorrectly
replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
LASER PRODUCT WARNING
CLASS 1 LASER PRODUCT
NO DISASSEMBLY
The warranty does not apply to the products that
have been disassembled by users
DO NOT throw the PC in municipal waste. This product has been
designed to enable proper reuse of parts and recycling. This
symbol of the crossed out wheeled bin indicates that the product
(electrical, electronic equipment, and mercury-containing button
cell battery) should not be placed in municipal waste. Check local
technical support services for product recycling.
DO NOT throw the battery in municipal waste. This symbol of the
crossed out wheeled bin indicates that the battery should not be
placed in municipal waste. Check local technical support services
for battery replacement.
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Global Environmental Regulation Compliance and
Declaration
ASUS follows the green design concept to design and manufacture
our products, and makes sure that each stage of the product life cycle
of ASUS product is in line with global environmental regulations. In
addition, ASUS disclose the relevant information based on regulation
requirements.
Please refer to http://csr.asus.com/english/Compliance.htm for
information disclosure based on regulation requirements ASUS is
complied with:
Japan JIS-C-0950 Material Declarations
EU REACH SVHC
Swiss Energy Laws
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment
to the highest standards for protecting our environment. We believe
in providing solutions for you to be able to responsibly recycle our
products, batteries, other components as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for
detailed recycling information in different regions.
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ENERGY STAR complied product
ENERGY STAR is a joint program of the U.S.
Environmental Protection Agency and the U.S.
Department of Energy helping us all save money
and protect the environment through energy
efficient products and practices.
All ASUS products with the ENERGY STAR
logo comply with the ENERGY STAR standard, and the power
management feature is enabled by default. The monitor and
computer are automatically set to sleep after 15 and 30 minutes of
user inactivity. To wake your computer, click the mouse or press any
key on the keyboard.
Please visit http://www.energy.gov/powermanagement for
detail information on power management and its benefits to the
environment. In addition, please visit http://www.energystar.gov for
detail information on the ENERGY STAR joint program.
Energy Star is NOT supported on Freedos and Linux-based
products.
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About this guide
This user guide is intended for system integrators, and experienced
users with at least basic knowledge of configuring a sever.
Contents
This guide contains the following parts:
Chapter 1: Product introduction
This chapter describes the general features of the server, including
sections on front panel and rear panel specifications.
Chapter 2: Hardware setup
This chapter lists the hardware setup procedures that you have to
perform when installing or removing system components.
Chapter 3: System conguration
This chapter describes how to configure the necessary settings of
your TC710 system.
Chapter 4: System recovery
This chapter describes how to recover your TC710 system to its
factory default state.
Notes for this manual
To make sure that you perform certain tasks properly, take note of
the following symbols used throughout this manual.
WARNING: Vital information that you MUST follow to prevent
injury to yourself.
IMPORTANT: Instructions that you MUST follow to complete a
task.
TIP: Tips and useful information that help you complete a task.
NOTE: Additional information for special situations.
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Chapter 1:
Product introduction
This chapter describes the general
features of the server, including
sections on front panel and rear panel
specifications.
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1.1 Package contents
X
Quick Start Guide
Congratulations on your purchase of Thin Client TC710.
The following illustrations display the package contents of your new
PC. If any of the below items is damaged or missing, contact your
retailer.
TC710 Stand VESA mount and Screw pack
1-2 Thin Client TC710
Antenna
AC adapter Power cord Quick start guide
Recovery DVD ASWM Enterprise DVD
If the device or its components fail or malfunction during normal
and proper use within the warranty period, bring the warranty
card to the ASUS Service Center for replacement of the defective
components.
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1.2 Systemspecications
Model name TC710
OS Support Windows® EMBEDDED STANDARD 7
Processor Processor Type Intel® Cedar Trail-D D2550
Chipset Intel® NM10
Graphics
Memory Memory Type DDR3, SO-DIMM 2GB
Storage SSD 16GB SSD
Communications
Protocols
Networking
I/O ports
Audio ports
Machine
information
Graphics Controller Integrated
Graphics Memory N/A
MS RDP RDP 7.1
Wired 10/100/1000 Mbps
Wireless 802.11b/g/n
WiFi Antenna SMA port
Card Reader
D-sub port 1
HDMI output port 1
COM port 1
USB port 4 x USB2.0 ports at the front panel
Microphone 1
Headphone 1 x w/SPDIF output
Dimension without
stand (HxWxD)
Dimension with
stand (HxWxD)
System Weight (Kg) 0.69Kg
SD/SDHC/SDXC/MMC input at the
front panel
219 x 172.5 x 26.2~29 mm
227 x 172.5 x 84 mm
Operation temperature: 0˚C - 35˚C
Operation humidity: 20 - 85% RH
(Non-condensing)
Environment
* Specifications are subject to change without notice.
Non operation temperature: -40˚C
- 60˚C
Non operation humidity: 20% - 95%
(Non-condensing)
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1.3 Knowing your TC710
X
1.3.1 Front view
Refer to the diagram below to identify the components on this side
of the system.
1
2
3
1
Memory card slot
The built-in memory card reader reads MMC/SD/SDHC/
SDXC cards used in devices like digital cameras, MP3 players,
mobile phones, and PDAs.
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2
Power switch
The power switch allows powering ON and OFF the system.
3
USB port
The USB (Universal Serial Bus) port is compatible with
USB devices such as keyboards, mouse devices, cameras,
and hard disk drives. USB allows many devices to run
simultaneously on a single computer, with some peripheral
acting as additional plug-in sites or hubs.
4
Microphone jack
The microphone jack is designed to connect the
microphone used for video conferencing, voice narrations,
or simple audio recordings.
5
Headphone/Audio Out (S/PDIF Out) jack
The stereo headphone jack is used to connect the system’s
audio out signal to amplified speakers or headphones. Plug
an 3.5mm mini-jack audio cable into this jack for analog or
digital audio transfer.
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1.3.2 Rear view
Refer to the diagram below to identify the components on this side
of the system.
1
2
3
4
5
6
1
Antenna jack
The jack is used to connect the supplied wireless antenna to
enhance wireless signal reception.
The antenna is installable/ removable according to need.
Fasten the antenna onto TC710 for better signal reception
when Wi-Fi is in use.
HDMI port
2
The HDMI (High Definition Multimedia Interface) port
supports a Full-HD device such as an LCD TV or monitor to
allow viewing on a larger external display.
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3
Serial Port (COM Port) (EB1030)
The 9-pin D-sub serial port supports native serial devices
such as a serial drawing tablets, serial mouse, or serial
modem.
4
LAN port
The eight-pin RJ-45 LAN port supports a standard Ethernet
cable for connection to a local network.
5
Display (Monitor) Output
The 15-pin D-sub monitor port supports a standard
VGA-compatible device such as a monitor or projector to
allow viewing on a larger external display.
Power input (DC 19V, 2.1A)
6
The supplied power adapter converts AC power to DC
power for use with this jack. Power supplied through this
jack supplies power to the PC. To prevent damage to the PC,
always use the supplied power adapter.
The power adapter may become warm to hot when in use. Do
not cover the adapter and keep it away from your body.
7
Kensington® Lock Port
The Kensington® lock port allows the PC to be secured
using Kensington® compatible security products. These
security products usually include a metal cable and lock
that prevent the PC to be removed from a fixed object.
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Chapter 2:
Hardware setup
This chapter lists the hardware setup
procedures that you have to perform
when installing or removing system
components.
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2.1 Installing the stand
X
Erect your Thin Client TC710 with the optional stand.
To do so:
1. Locate the screw hole on the bottom of TC710.
2. Align the stand screw to TC710’s screw hole, and then secure
the stand to TC710 with a screw driver.
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Stand screw
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2.2 Installing your TC710 to a
1
2
monitor
You can also install your Thin Client TC710 to the back of a monitor.
To do so:
1. Secure the VESA mount to your monitor with the four screws
provided by the VESA mount kit.
To fasten the VESA mount, your monitor must comply with VESA75
or VESA100 standard.
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2. Place your TC710 onto the VESA mount noting the correct
2
1
3
alignment, and then secure TC710 to the VESA mount from
below with the stand screw.
Make sure that the ASUS trademark on the rotation wheel of
the VESA mount is set to its customary position when putting
in TC710 so that the machine can rotate properly.
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3. The VESA mount is designed for you to rotate TC710 so to use
1
2
3
the front and rear I/O ports at convenient angles. To turn TC710
secured in the VESA mount, press the lever switch at the bottom
of the VESA mount to unlock the wheel. Then turn according to
preference.
1. Setting the rotation wheel upright when the system is in
use is recommended.
2. Please take note of the cables connected to TC710 while
operating the rotation wheel. To prevent hazards from
loosened cables, the wheel is designed to rotate no more
than 90° clock/ counterclock-wise.
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2.3 Connecting to a display
Connect one end of the VGA cable to an LCD monitor (1) and the
other end to the Display (Monitor) Output port on the system rear
panel (2).
2
1
LCD monitor
2.4 Connecting to USB devices
Connect USB devices like wired/wireless keyboards (vary by areas),
mouse devices, and printers to the USB ports on the system front
panel.
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2.5 Connecting to a network device
2.5.1 Connecting to LAN
Connect one end of a network cable to the LAN port on the system
rear panel and the other end to a hub or switch.
Network cable with RJ-45 connectors
Network hub or switch
2.5.2 Connecting to Wi-Fi via wireless antenna
The wireless antenna is provided for enhancing wireless signal
reception. The antenna is installable/ removable according to need. Fasten
the antenna onto TC710 for better signal reception when Wi-Fi is in use.
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2.6 Turning on the system
Connect the supplied AC adapter to the DC IN jack on the system
rear panel, and then press the power switch on the front panel to
turn on the system.
4
3
2
1
• When your TC710 is not in use, unplug the power adapter or
switch off the AC outlet to save on power consumption.
• Adjust the power management settings in the Window®
Control Panel. This is to ensure that your TC710 is set to a low
power consumption mode and is fully operational at the same
time.
To enter the BIOS setup, press <F2> repeatedly during bootup.
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Chapter 3:
Systemconguration
This chapter describes how to
configure the necessary settings of
your TC710 system.
3
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All screenshots in this section are for reference only. Actual screen
images may vary with operating systems. Visit the ASUS website at
www.asus.com for the latest information.
3.1 Conguringwirelessconnection
To connect to a wireless network, follow the instructions below:
For security concerns, DO NOT connect to an unsecured network.
Otherwise, the transmitted information without encryption might
be visible to others.
1. Click the wireless network icon with an orange star in the
Windows® Notification area.
2. Select the wireless access point you
want to connect to from the list and click
Connect to build the connection.
If you cannot find the desired access
point, click the Refresh icon on the
upper right corner to refresh and search
in the list again.
3. When connecting, you may have to enter a password.
4. After a connection has been established, the connection is
shown on the list.
5. You can see the wireless network icon in the Notification
area.
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3.2 Conguringwiredconnection
To establish a wired network, follow the instructions below:
3.2.1 Using a dynamic IP / PPPoE network
connection:
1. Click the network icon with a
yellow warning triangle in the
Windows® Notification area and
select Open Network and Sharing
Center.
2. Click Change adapter
settings in the left blue
pane.
3. Right-click Local Area
Connection and select
Properties.
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4. Click Internet Protocol
Version 4(TCP/IPv4) and
click Properties.
5. Click Obtain an IP address
automatically and click
OK.
(Continue the following steps if using PPPoE)
6. Return to the Network
and Sharing Center and
then click Set up a new
connection or network.
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7. Select Connect to the
Internet and click Next.
8. Select Broadband (PPPoE)
and click Next.
9. Enter your User name and,
Password, and Connection
name. Click Connect.
11. Click the network icon
in the taskbar and click
the connection you just
created.
10. Click Close to finish the
configuration.
12. Enter your user name and
password. Click Connect to
connect to the Internet.
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3.2.2 Using a static IP:
1. Repeat steps 1–4 in Using a
dynamic IP to start the static IP
network configuration.
2 Click Use the following IP
address.
3. Enter the IP address, Subnet
mask and Gateway from your
service provider.
4. If needed, enter the preferred
DNS Server address and
alternative address.
5. After entering all the related values, click OK to build the
network connection.
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Chapter 4:
System recovery
This chapter describes how to recover
your TC710 system to its factory
default state.
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Using the bundled recovery DVD
You need to connect a USB optical drive to your computer before
inserting the bundled recovery DVD.
1. Before using the recovery DVD, copy your data files (such as
Outlook PST files) to a USB device or to a network drive and
make note of any customized configuration settings (such as
network settings).
2. Connect a USB optical drive to your computer.
3. Turn on your computer and press <F8>. When Please select
boot device screen appears, select the USB optical drive (“USB:
XXXXXX“) as the boot device. Press [Enter] and then press any
key to continue.
4. The System Recovery screen appears. Select your HDD size.
5. Select where to install a new system, or select RETURN to go
back to the prvious screen.
See the next page for the explanation of the installation options.
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Restore the OS to the Default Partition
Select this option if you simply want to restore the OS to the
factory default partition. This option deletes all data on the
system partition “C” and keeps the partition “D” unchanged.
After you click Next, the factory default partition will be
displayed. Click Next again.
Restore the Whole Hard Disk
Select this option if you want to restore your TC710 to the
factory default state. This option deletes all data from your
hard disk and creates a new system partition as drive “C” and a
Recovery Partition as drive “D“.
6. Data on the factory default partition or on the whole hard disk
will be cleared depending on the option you selected in the
previous step. After you select an installation option, the system
recovery starts.
7. When restore is successfully completed, click Restore
Computer to restart the system.
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ASUS contact information
ASUSTeK COMPUTER INC.
Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Telephone +886-2-2894-3447
Fax +886-2-2890-7798
E-mail info@asus.com.tw
Web site www.asus.com.tw
Technical Support
Telephone +86-21-38429911
Online support support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone +1-510-739-3777
Fax +1-510-608-4555
Web site usa.asus.com
Technical Support
Telephone +1-812-282-2787
Support fax +1-812-284-0883
Online support support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address Harkort Str. 21-23, D-40880 Ratingen, Germany
Fax +49-2102-959911
Web site www.asus.de
Online contact www.asus.de/sales
Technical Support
Component Telephone +49-1805-010923*
System/Notebook/Eee/LCD Telephone +49-1805-010920*
Support Fax +49-2102-9599-11
Online support support.asus.com
* EUR 0.14/minute from a German fixed landline; EUR 0.42/minute from a mobile phone.
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