Asus 2021 TUF Gaming A17, 2021 TUF Gaming A15 User’s Manual
E17087
First Edition / December 2020
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transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by
any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
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OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL
USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND
SOFTWARE DESCRIBED IN IT.
Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to
recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to
claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death)
and damage to real property and tangible personal property; or any other actual and direct damages
resulted from omission or failure of performing legal duties under this Warranty Statement, up to the
listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or
infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers,
and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language website at https://www.asus.com/support/
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Table of Contents
About this manual .....................................................................................................7
Conventions used in this manual .............................................................................8
Icons .................................................................................................................................... 8
Typography .......................................................................................................................8
Safety precautions .....................................................................................................9
Using your Notebook PC ..............................................................................................9
Caring for your Notebook PC ..................................................................................... 10
Proper disposal ................................................................................................................ 11
Battery safety information........................................................................................... 12
Chapter 1: Hardware Setup
Getting to know your Notebook PC ...................................................................16
Top View .............................................................................................................................16
Bottom View ..................................................................................................................... 21
Right View..........................................................................................................................23
Left View.............................................................................................................................24
Chapter 2: Using your Notebook PC
Getting started ...........................................................................................................28
Charge your Notebook PC ........................................................................................... 28
Lift to open the display panel .................................................................................... 30
Press the power button ................................................................................................30
Using the touchpad ..................................................................................................31
Using the keyboard ...................................................................................................38
Function keys ................................................................................................................... 38
Windows® 10 keys .......................................................................................................... 40
Using the numeric keypad .......................................................................................... 41
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Chapter 3: Working with Windows® 10
Starting for the rst time .........................................................................................44
Start menu ...................................................................................................................45
Windows® apps .........................................................47
Working with Windows® apps....................................................................................48
Customizing Windows® apps ..................................................................................... 48
Task view .......................................................................................................................51
Snap feature ................................................................................................................52
Snap hotspots .................................................................................................................. 52
Action Center ..............................................................................................................54
Other keyboard shortcuts ......................................................................................55
Connecting to wireless networks ........................................................................57
Wi-Fi .....................................................................................................................................57
Bluetooth .......................................................................................................................... 58
Airplane mode ................................................................................................................. 59
Connecting to wired networks .............................................................................60
Conguring a dynamic IP/PPPoE network connection .................................... 60
Conguring a static IP network connection ......................................................... 61
Turning your Notebook PC o ..............................................................................62
Putting your Notebook PC to sleep ....................................................................63
Chapter 4: Power-On Self-Test (POST)
The Power-On Self-Test (POST) .............................................................................66
Using POST to access BIOS and Troubleshoot...................................................... 66
BIOS ................................................................................................................................66
Accessing BIOS ................................................................................................................ 66
Recovering your system ..........................................................................................68
Performing a recovery option .................................................................................... 69
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Tips and FAQs
Useful tips for your Notebook PC ........................................................................72
Hardware FAQs ...........................................................................................................73
Software FAQs .............................................................................................................76
Appendices
DVD-ROM Drive Information ...................................................................................... 80
Blu-ray ROM Drive Information ................................................................................. 82
Internal Modem Compliancy ..................................................................................... 82
Overview ............................................................................................................................ 83
Network Compatibility Declaration ......................................................................... 83
Non-Voice Equipment ..................................................................................................83
Federal Communications Commission Interference Statement ...................85
FCC Radio Frequency (RF) Exposure Caution Statement .................................86
Compliance Statement of Innovation, Science and Economic
Development Canada (ISED) ...................................................................................... 87
Déclaration de conformité de Innovation, Sciences et Développement
économique Canada (ISED) ........................................................................................ 87
Radiation Exposure Statement .................................................................................. 88
Déclaration d’exposition aux radiations .................................................................88
UL Safety Notices ............................................................................................................ 89
Power Safety Requirement ..........................................................................................90
TV Notices ......................................................................................................................... 90
Macrovision Corporation Product Notice ..............................................................90
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Prevention of Hearing Loss .........................................................................................90
Nordic Lithium Cautions (for lithium-ion batteries) ........................................... 91
CTR 21 Approval (for Notebook PC with built-in Modem) .............................. 92
Declaration of Compliance for Product Environmental Regulation.............94
EU REACH and Article 33 .............................................................................................. 94
EU RoHS.............................................................................................................................. 94
Japan JIS-C-0950 Material Declarations ................................................................. 94
India RoHS ......................................................................................................................... 94
Vietnam RoHS .................................................................................................................. 95
Regional notice for Singapore ................................................................................... 95
Coating Notice ................................................................................................................. 95
ASUS Recycling/Takeback Services .......................................................................... 95
Rechargeable Battery Recycling Service in North America............................. 95
Ecodesign Directive ....................................................................................................... 96
EPEAT Registered Products ......................................................................................... 96
Notices for removable batteries ................................................................................96
Avis concernant les batteries remplaçables..........................................................96
Simplied EU Declaration of Conformity ............................................................... 97
Caution ............................................................................................................................... 98
Avertissement .................................................................................................................. 98
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About this manual
This manual provides information about the hardware and software
features of your Notebook PC, organized through the following
chapters:
Chapter 1: Hardware Setup
This chapter details the hardware components of your Notebook
PC.
Chapter 2: Using your Notebook PC
This chapter shows you how to use the dierent parts of your
Notebook PC.
Chapter 3: Working with Windows® 10
This chapter provides an overview of using Windows® 10 in your
Notebook PC.
Chapter 4: Power-On Self-Test (POST)
This chapter shows you how to use POST to change the settings
of your Notebook PC.
Tips and FAQs
This section presents some recommended tips, hardware FAQs,
and software FAQs you can refer to for maintaining and xing
common issues with your Notebook PC.
Appendices
This section includes notices and safety statements for your
Notebook PC.
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Conventions used in this manual
To highlight key information in this manual, some text are presented as
follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
NOTE: This message contains additional information and tips that can
help complete tasks.
WARNING! This message contains important information that must be
followed to keep you safe while performing tasks and prevent damage to
your Notebook PC’s data and components.
Icons
The icons below indicate the devices you can use for completing a
series of tasks or procedures on your Notebook PC.
= Use the touchpad.
= Use the keyboard.
Typography
Bold = This indicates a menu or an item that must be selected.
Italic = This indicates sections that you can refer to in this manual.
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Safety precautions
Using your Notebook PC
This Notebook PC should only be used in
environments with ambient temperatures between
5°C (41°F) and 35°C (95°F).
Refer to the rating label on the bottom of your
Notebook PC and ensure that your power adapter
complies with this rating.
Your Notebook PC can get warm to hot while in use
or while charging the battery pack. Do not leave
your Notebook PC on your lap or near any part
of your body to prevent injury from heat. When
working on your Notebook PC, do not place it on
surfaces that can block the vents.
Do not use damaged power cords, accessories, and
other peripherals with your Notebook PC.
While powered on, ensure that you do not carry or
cover your Notebook PC with any materials that can
reduce air circulation.
Do not place your Notebook PC on uneven or
unstable work surfaces.
You can send your Notebook PC through x-ray
machines (used on items placed on conveyor belts),
but do not expose them to magnetic detectors and
wands.
Contact your airline provider to learn about related
in-ight services that can be used and restrictions
that must be followed when using your Notebook
PC in-ight.
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Caring for your Notebook PC
Disconnect the AC power and remove the battery
pack (if applicable) before cleaning your Notebook
PC. Use a clean cellulose sponge or chamois cloth
dampened with a solution of nonabrasive detergent
and a few drops of warm water. Remove any extra
moisture from your Notebook PC using a dry cloth.
Keep any liquids from entering the chassis or
keyboard gap to prevent short circuit or corrosion.
Do not use strong solvents such as thinners,
benzene, or other chemicals on or near your
Notebook PC.
Do not place objects on top of your Notebook PC.
Do not expose your Notebook PC to strong
magnetic or electrical elds.
Do not use or expose your Notebook PC near
liquids, rain, or moisture.
Do not expose your Notebook PC to dusty
environments.
Do not use your Notebook PC near gas leaks.
Do not place active electronic devices close to
your Notebook PC to avoid electromagnetic wave
interference to the display panel.
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Proper disposal
Do not throw your Notebook PC in municipal waste.
This product has been designed to enable proper
reuse of parts and recycling. The symbol of the
crossed out wheeled bin indicates that the product
(electrical, electronic equipment and mercurycontaining button cell battery) should not be
placed in municipal waste. Check local regulations
for disposal of electronic products.
Do not throw the battery in municipal waste. The
symbol of the crossed out wheeled bin indicates
that the battery should not be placed in municipal
waste.
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Battery safety information
Battery protection
• Frequently charging a battery under high voltage may shorten
the battery life. To protect the battery, once the battery is fully
charged, the system may stop charging when the battery power
is between 90% and 100%.
NOTE: The initiate battery power charging capacity is usually set between
90% and 99%. Actual value may vary by models.
• Charging or storing a battery in high ambient temperatures may
result in permanent damage to the battery power capacity and
rapidly shorten battery life. If the battery temperature is too high,
the system may reduce the battery power charging capacity or
even stop charging to protect the battery.
• Battery power capacity may drop even when your device is
powered o and disconnected from the AC power. This is normal
as the system still draws a small amount of power from the
battery.
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Notebook PC E-Manual
Standard battery care
• If you are not using your device for a long period of time, ensure
to charge the battery power to 50% then power o your device
and disconnect the AC power adapter. Recharge the battery
power to 50% every three months to avoid over-discharging and
prevent damage to the battery.
• Avoid charging the battery at high voltage for a prolonged period
of time to extend the battery life. If you are constantly using AC
power for your device, ensure to discharge the battery power
to 50% at least once every two weeks. You can also adjust the
settings from Battery Health Charging in MyASUS to help extend
the battery life.
• It is recommended to store your battery at temperatures between
5°C (41°F) and 35°C (95°F) with the battery power at 50%. You can
also adjust the settings from Battery Health Charging in MyASUS
to help extend the battery life.
• Do not leave your battery in damp environments. Exposure to
damp environments may increase the battery over-discharging
rate. Low temperature environment may damage the chemicals
inside the battery while high temperature or overheating may
result in a risk of explosion.
• Do not place your device or battery pack near radiators, replaces,
furnaces, heaters, or any sources of heat with temperature
exceeding 60°C (140°F). High temperature surrounding
environment may result in an explosion or leakage that may
cause re.
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Chapter 1:
Hardware Setup
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Getting to know your Notebook PC
Top View
NOTE: The keyboard’s layout may vary per region or country. The
Notebook view may also vary in appearance depending on the Notebook
PC model.
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Array microphones (on selected models)
The array microphones feature echo canceling, noise
suppression, and beam forming functions for better voice
recognition and audio recording.
Microphone
The built-in microphone can be used for video conferencing,
voice narrations, or simple audio recording.
Camera indicator
The camera indicator lights up when the built-in camera is in use.
Camera
The built-in camera allows you to take pictures or record videos
using your Notebook PC.
Display panel
This high-denition display panel provides excellent viewing
features for photos, videos, and other multimedia les on your
Notebook PC.
Air vents
The air vents allow cool air to enter the Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
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Keyboard
The keyboard provides full-sized QWERTY keys with a
comfortable travel depth for typing. It also enables you to use
the function keys, allows quick access to Windows®, and controls
other multimedia functions.
NOTE: The keyboard layout diers by model or territory.
Capital lock indicator
This indicator lights up when the capital lock function is
activated. Using capital lock allows you to type capitalized letters
(such as A, B, C) using your Notebook PC’s keyboard.
Status indicators
The status indicators help identify the current hardware status of
your Notebook PC.
Power indicator
The power indicator lights up when the Notebook PC
is turned on and blinks slowly when the Notebook
PC is in sleep mode.
Two-color battery charge indicator
The two-color LED provides a visual indication of the
battery’s charge status. Refer to the following table
for details:
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Notebook PC E-Manual
Color Status
Solid White The Notebook PC is plugged to
a power source and the battery
power is between 95% and
100%.
Solid Orange The Notebook PC is plugged
to a power source, charging its
battery, and the battery power
is less than 95%.
Blinking Orange The Notebook PC is running on
battery mode and the battery
power is less than 10%.
Lights o The Notebook PC is running on
Drive activity indicator
This indicator lights up when your Notebook PC is
Airplane mode indicator
This indicator lights up when the Airplane mode in
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battery mode and the battery
power is between 10% to 100%.
accessing the internal storage drives.
your Notebook PC is enabled.
NOTE: When enabled, the Airplane mode
disables all wireless connectivity.
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Power button
Press the power button to turn your Notebook PC on or o. You
can also use the power button to put your Notebook PC to sleep
or hibernate mode and wake it up from sleep or hibernate mode.
In the event that your Notebook PC becomes unresponsive,
press and hold the power button for at least four (4) seconds
until your Notebook PC shuts down.
Numeric keypad
The numeric keypad toggles between these two functions: for
numeric input and as pointer direction keys.
NOTE: For more details, refer to the Using the numeric keypad
section in this manual.
Touchpad
The touchpad allows the use of multi-gestures to navigate
onscreen, providing an intuitive user experience. It also simulates
the functions of a regular mouse.
NOTE: For more details, refer to the Using the touchpad section in
this manual.
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Notebook PC E-Manual
Bottom View
NOTE: The bottom view may vary in appearance depending on model.
WARNING! Your Notebook PC can get warm to hot while in use or while
charging the battery pack. Do not leave your Notebook PC on your lap or
near any part of your body to prevent injury from heat. When working on
your Notebook PC, do not place it on surfaces that can block the vents.
IMPORTANT!
• Battery time varies by usage and by the specications for this
Notebook PC. The battery pack cannot be disassembled.
• Purchase components from authorized retailers to ensure maximum
compatibility and reliability. Consult an ASUS service center or
authorized retailers for product service or assistance on proper
disassembly or assembly of the product.
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Air vents
The air vents allow cool air to enter or warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
Compartment cover
This cover protects the reserved spaces in your Notebook PC for
the removable SSD (M.2 2280 slot) and RAM (Random Access
Memory) modules.
NOTE:
• For more details, refer to the Upgrade Guide on our multilanguage website at https://www.asus.com/support/.
• The M.2 2280 slot does not support M.2 SATA SSD.
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Notebook PC E-Manual
Right View
Audio speakers
The built-in audio speakers allow you to hear audio straight
from your Notebook PC. Audio features are software-controlled.
USB 3.2 Gen 1 port
The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a
transfer rate of up to 5 Gbit/s and is backward compatible to
USB 2.0.
Air vents
The air vents allow warm air to exit the Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
Kensington® security slot
The Kensington® security slot allows you to secure your
Notebook PC using Kensington® compatible Notebook PC
security products.
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Left View
Power (DC) input port
Insert the bundled power adapter into this port to charge the
battery pack and supply power to your Notebook PC.
WARNING! The adapter may become warm to hot while in use.
Do not cover the adapter and keep it away from your body while
it is connected to a power source.
IMPORTANT! Use only the bundled power adapter to charge
the battery pack and supply power to your Notebook PC.
LAN port
Insert the network cable into this port to connect to a local area
network.
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HDMI port
This port is for the HDMI (High-Denition Multimedia Interface)
connector and is HDCP compliant for HD DVD, Blu-ray, and
other protected content playback.
IMPORTANT! Requires dual-channel to support 4K monitor
with HDMI 2.0b. Please check with local vendors for qualifying
congurations.
USB 3.2 Gen 1 port
The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a
transfer rate of up to 5 Gbit/s and is backward compatible to
USB 2.0.
USB 3.2 Gen 2 Type-C®/DisplayPort combo port
The USB 3.2 (Universal Serial Bus 3.2) Gen 2 Type-C® port
provides a transfer rate of up to 10 Gbit/s and is backward
compatible to USB 2.0. Use a USB Type-C® adapter to connect
your Notebook PC to an external display.
NOTE: Transfer rate of this port may vary per model.
Headphone/Headset/Microphone jack
This port allows you to connect amplied speakers or
headphones. You can also use this port to connect your headset
or an external microphone.
Audio speakers
The built-in audio speakers allow you to hear audio straight
from your Notebook PC. Audio features are software-controlled.
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Chapter 2:
Using your Notebook PC
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Getting started
Charge your Notebook PC
A. Connect the AC power cord to the AC/DC adapter.
B. Connect the DC power connector into your Notebook PC’s power
(DC) input port.
C. Plug the AC power adapter into a 100V~240V power source.
Charge the Notebook PC for 3 hours before using it in
battery mode for the rst time.
NOTE: The power adapter may vary in appearance, depending on models
and your region.
IMPORTANT!
Power adapter information:
• Input voltage: 100-240Vac
• Input frequency: 50-60Hz
• Rating output current: 7.5A (150W) / 9A (180W) / 10A (200W)
• Rating output voltage: 20V
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Notebook PC E-Manual
IMPORTANT!
• Locate the input/output rating label on your Notebook PC and
ensure that it matches the input/output rating information on your
power adapter. Some Notebook PC models may have multiple rating
output currents based on the available SKU.
• Ensure that your Notebook PC is connected to the power adapter
before turning it on for the rst time. Always plug the power cord
into a wall socket without using any extension cords.
• The socket outlet must be easily accessible and near your Notebook
PC.
• To disconnect your Notebook PC from its main power supply, unplug
your Notebook PC from the power socket.
WARNING!
Read the following precautions for your Notebook PC’s battery:
• Only ASUS-authorized technicians should remove the battery inside
the device (for non-removable battery only).
• The battery used in this device may present a risk of re or chemical
burn if removed or disassembled.
• Follow the warning labels for your personal safety.
• Risk of explosion if battery is replaced by an incorrect type.
• Do not dispose of in re.
• Never attempt to short-circuit your Notebook PC’s battery.
• Never attempt to disassemble and reassemble the battery
(for non-removable battery only).
• Discontinue usage if leakage is found.
• The battery and its components must be recycled or disposed of
properly.
• Keep the battery and other small components away from children.
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Lift to open the display panel
NOTE: For better heat dissipation, we recommend that you open the
display panel to at least 60 degrees while in use.
Press the power button
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