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transcribed, stored in a retrieval system, or translated into any language in any form by any means without written
permission of QuickLabel Systems.
Trademarks
Microsoft Word™ and Windows™ are trademarks of Microsoft Corporation
PostScript™ and Adobe Illustrator™ is a trademark of Adobe Systems, Inc.
CorelDRAW!™ is a trademark of Corel Corporation
PCL™ is a trademark of Hewlett-Packard Corporation
QuickLabel® is a registered trademark of Astro-Med, Inc.
Color QuickLabel™ and RibbonRation™are trademarks of Astro-Med, Inc.
Limited Warranty
QuickLabel Systems, An Astro-Med Inc. Product Group, warrants this product against defects in materials or
workmanship for a period of one year from the date of original purchase. This warranty excludes printhead
and print platen, which are separately warranted. If the customer discovers a defect, this defect must be
reported promptly to QuickLabel Systems. QuickLabel Systems will, at its option, repair or replace the defective component at no additional charge. Repair parts and replacement parts will be furnished on an exchange
basis and will be either reconditioned or new. All replaced parts become the property of QuickLabel Systems.
Travel, freight and other expenses related to warranty repairs are not covered. Service Agreements are
available for purchase and may provide on-site service and/or loaner equipment.
QuickLabel Systems warrants the printhead and the platen from the date of purchase for a period of 90 days or for
1 million inches of thermal transfer ribbon, whichever comes first, contingent upon the use of QuickLabel Systems thermal transfer ribbon. QuickLabel Systems printheads are calibrated for use with QuickLabel Systems
thermal transfer ribbon and perform optimally only when used with this ribbon. This specific printhead warranty
does not apply to printheads damaged by accident, abuse, neglect, misapplication or the like.
This warranty is void if the product has been damaged by accident, abuse, neglect or misapplication, or if the
product has been improperly installed, or if the product has been modified without the express written permission
of QuickLabel Systems.
QuickLabel Systems makes no warranty, either express or implied, with respect to this product’s fitness for a
particular purpose.
Obtaining Service
To obtain warranty service, call QuickLabel Systems Technical Support at 401.828.4000 or Toll-Free in the USA
and Canada at 877.757.7978. QuickLabel Systems, An Astro-Med Inc. Product Group, is not responsible for
products lost or damaged in transit.
Contact Information
QuickLabel Systems
An Astro-Med Inc. Product Group
Astro-Med Industrial Park
600 East Greenwich Avenue
West Warwick, RI 02893
Toll-Free: 877-757-7978 (USA & Canada only)
Tel:1.401.828.4000
Fax:1.401.822.2430
Web:www.quicklabelsystems.com
Email:support@quicklabelsystems.com
Ownership Information
Congratulations and thank you for your business. Your purchase of a quality QuickLabel Systems product is an
investment in the finest of state-of-the-art printing and labeling technology. Please use the spaces below to list
the model name/number and serial number of your product.
Model Name/Number:_________________
Serial Number:_________________
A Physical Data ............................................................... 99
B Specifications ............................................................ 102
C Replacement Parts.................................................... 104
D Color QuickLabel 99 Pro Setup................................ 106
E Windows Driver Setup ............................................... 111
1 Quick Start
Congratulations ! You have purchased QuickLabel System’s best digital color label printer - ever. The QLS-4100 X represents years of careful research and development to perfect digital color label printing technology.
The QLS-4100 X represents...
•QuickLabel Systems’ Best Image Quality - Ever The all-new print station
design maintains a high degree of color registration - down to ± 1/2 dot throughout
an entire print run.
•QuickLabel Systems’ Enhanced RibbonRation™ system which further economizes the use of ribbons making it even more cost-effective for long and short
label runs.
•QuickLabel Systems’ Easiest Printer to Use featuring a virtually adjustmentfree platform that ensures consistent, smooth operation and repeatable print quality, day after day.
•QuickLabel Systems’ Most Reliable Printer featuring industrial-grade, all-metal
construction, large rollers, long-life bearings, and highly accurate media sensing
just to name a few enhancements resulting in trouble-free operation.
This Operation and Setup Guide provides all the information you will need to operate and maintain the QLS-4100 X. This Quick Start chapter provides a step-bystep guide for experienced or trained users to quickly get up and running.
QLS-4100 X7
QuickLabel Systems Media
Your QLS-4100 X has been designed to provide optimal print quality only when
used with Genuine QuickLabel Systems Labels, Tags and Thermal Transfer
Ribbon. QuickLabel Systems Thermal Transfer Ribbon is formulated to provide
the most vibrant and durable image while helping to maintain long printhead life.
QuickLabel Systems offers a unique media purchase program called a MediaRequirements Contract (MRC). With an MRC, your media costs will be tailored
to annual usage, not individually-purchased quantity. The benefit to you is fixed
low pricing for the products you plan to purchase anyway. The benefit to us is the
ability to plan our production more efficiently. You will also receive free printhead
replacement for the duration of the contract.
Some benefits of an MRC include:
Flexible Ordering - Order what you need, when you need it. An MRC never
locks you into purchasing media you don’t want. There is no minimum spending
requirement, no frequency requirement, no advance payment, and you may add
new items at any time.
Freeze Your Costs - Your one-year commitment to purchase your ribbons and
labels commits us to sell you media only at the contracted price. And, with an
MRC your costs will remain fixed, so you can safely budget expenses as far as a
year in advance.
Free Printhead Replacement - As an added incentive, QuickLabel Systems guarantees you free and unlimited replacement of all printheads worn by normal use
during the life of your contract. You can be confident that your printhead wear will
be “normal” because you will be using only the ribbons and labels for which your
printer was designed.
Fast Delivery - Your MRC is designed to let you place your label and ribbon
orders as you need them, anywhere from a week to a year in advance of shipping.
You decide the products you need and leave the rest to us. Your ribbon and labels
will arrive on schedule so you never experience production downtime.
Contact your QuickLabel Systems Media Sales Specialist for more information or
to enroll in the MRC program.
QLS-4100 X8
Quick Start Guide
If you are an experienced user of a QuickLabel Systems Digital Color Printer or
you have attended QuickLabel Systems College training, use this Quick Start
Guide as a reference to begin producing beautiful color labels immediately.
In general, these operations should be performed in the sequence listed below,
skipping over any items that may have been previously completed.
Page 11Unpack the printer
Page 16Install the Media Unwind Mandrel
Page 17Connect the AC Power Cord
Page 18Connect the Host Computer Interface
Page 23Connect the Compressed Air Source
Page 24Set the DIP Switches
Page 27Loading Thermal Transfer Ribbon
Page 29Loading Label ot Tag Media
Page 32Adjust the Media Sensor
Page 33Calibrate the Printer to the Appropriate Media Type
Setup software parameters
Appendix DPrinting from Color QuickLabel 99 Pro
Appendix EPrinting from a Windows application with the
QuickLabel Systems Windows Printer Driver
QLS-4100 X9
2 Physical Setup
This chapter will help you to familiarize yourself with the orientation and components of the QLS-4100 X. This chapter also covers the various connections that
need to be made to the printer before it can be operated.
This chapter provides the following information:
• Instructions on unpacking and orienting the printer.
• An overview of the features and components of the printer.
• Instructions for connecting power and communication cables to the printer.
• Instructions for connecting compressed air to the printer.
QLS-4100 X10
Unpacking the Printer
Remove the printer from the packing carton.
1
Ensure that the printer has suffered no visible signs of damage during shipment.
2
Verify that the following items have been included in the packing carton:
3
AC Power Cord Centronics Parallel Cable
Media Retainer 512 Kb Memory Card
Warranty Registration Card Operation and Setup Guide
Windows Driver Diskette
Note
Retain all packaging should the printer need to be transported at a later
time.
QLS-4100 X11
Printer Orientation
The Illustration below is provided to orient you to the QLS-4100 X printer. The
keypad and display is the printer’s user interface.
Right Side
of Printer
Left Side
of Printer
QLS-4100 X12
Front of
Printer
Features of the QLS-4100 X
Facing the left side of the QLS-4100 X with its cover lifted, you can view the
media unwind, print stations, and related mechanical parts.
The items below identify the QLS-4100 X components as shown in the illustration
on the following page:
Media Retainer
1
Media Supply Mandrel
2
TTR Rewind - print station # 4
3
TTR Supply - print station # 4
4
TTR Rewind - print station # 3
5
TTR Supply - print station # 3
6
TTR Rewind - print station # 2
7
TTR Supply - print station # 2
8
TTR Rewind - print station # 1
9
TTR Supply - print station # 1
10
Print Station Lift Lever
11
Drive Roller Lift Lever
12
Drive Roller
13
Pressure Roller
14
Print Station # 1
15
Print Station # 2
16
Print Station # 3
17
Print Station # 4
18
Media Travel Roller
19
Media Sensor Assembly - Gap and Reflective
20
Lower Media Guide Roller
21
Media Dancer Arm
22
Upper Media Guide Roller
23
QLS-4100 X13
Side View
QLS-4100 X14
Rear Panel View
Facing the rear panel of the printer, you will observe the air intake regulator,
power connection, and other interface connections as shown in the illustration
below.
QLS-4100 X15
Installing the Unwind Mandrel
Your QLS-4100 X was shipped with the Media Unwind Mandrel uninstalled to
protect it from damage during transit. The mandrel is easily installed by following
the procedure outlined below.
Tools Needed
1/8” Allen Wrench
Slide the media unwind mandrel onto the shaft until the backplate flange is seated
1
firmly against the collar located on the inside of the shaft. The outside of the shaft
should be flush with the surface of the mandrel.
Firmly tighten the supplied Allen set screw against the shaft.
2
QLS-4100 X16
Power Connection
Locate the AC Power Input at the bottom of the rear panel.
Plug the power cord into the printer. Be sure to use only the AC Power Cord
1
supplied with the printer.
Connect the opposite end of the AC Power Cord into an earth grounded AC recep-
2
tacle. Do not power the printer on until you have finished making the remaining
connections described in this chapter.
Warning
Do not use any type of receptacle adapater or AC Power Cord that has not
been supplied with the unit. Doing so can result in damage to the printer.
Note
The printer has been set at the factory for the correct line voltage for your
country. The voltage setting can be viewed in a window at the top of the
AC Power Input. If this setting needs to be changed, refer to the
procedure in Chapter 7 of this manual
Note
It is recommended that an AC line conditioner / surge supressor is used.
Select a unit that is capable of handling the power requirements of the
printer and protecting from surges and spikes.
QLS-4100 X17
Computer Connections
The parallel interface is normally the primary method of sending data from the
host computer to the printer. A Centronics Parallel Cable is supplied with the
printer. The RS-232 Serial Port is a seconday method of sending data to the
printer, if a parallel port is not available on the host. Data transmission via the
serial port is much slower and therefore, the parallel port is recommended.
The serial port must be used to read status results when the printer is polled using
one of the status commands. Color QuickLabel® 99 Pro is an example of a software application which uses the serial port to read status from the printer. In this
case, an RS-232 serial cable is supplied with Color QuickLabel® 99 Pro.
See the QuickLabel Systems Host Protocol manual for additional information on
the available status commands.
Centronics Parallel Port
1
Using the parallel cable supplied with the printer, connect the larger connector to
the parallel port on the printer.
2
Lock the two metal rings on the parallel port into the connector to secure it to the
printer.
3
Connect the opposite end of the parallel cable to the host computer. Be sure to
note which port (LPT1, LPT2, etc.) you have connected the printer to as this will
later be needed for driver or software setup.
Note
The maximum recommended parallel cable length is 10 feet (3 m).
QLS-4100 X18
Centronics Parallel Port
Pin Assignments
PinSignal
1/STROBE
2DATA BIT 0
3DATA BIT 1
4DATA BIT 2
5DATA BIT 3
6DATA BIT 4
7DATA BIT 5
8DATA BIT 6
9DATA BIT 7
10/ACKNOWLEDGE
11BUSY
12PAPER END
13SELECT OUT
14/AUTO FEED
15N/C
16GND
17N/C
18N/C
19GND
20GND
21GND
22GND
23GND
24GND
25GND
26GND
27GND
28GND
29GND
30GND
31/INIT
32/FAULT
33N/C
34N/C
35N/C
36/SELECTIN
18
36
1
19
QLS-4100 X19
RS-232 Serial Port
1
Using a standard (straight through connection) RS-232 serial cable, connect the
appropriate mating end of the cable into the printer.
2
Tighten the cable securing screws into the serial port to secure the cable to the
printer.
3
Connect the opposite end of the serial cable to the host computer. Be sure to note
which port (COM1, COM2, etc.) you have connected the printer to as this will later
be needed for software setup.
Pin Assignments
PinSignal
1N/C
2TXD
3RXD
4DTR
5GND
6DSR
7RTS
8CTS
9N/C
Note
The maximum RS-232 serial cable length is dependent on the
communication parameters being used. For best performance and
reliability, only serial cables supplied by QuickLabel Systems should be
used.
5
1
9
6
QLS-4100 X20
Network Connection
The QLS-4100 X can be connected to a Local Area Network (LAN) using an appropriate external print server.
The print server must be capable of passing ASCII data to the printer without
corrupting or modifying the data stream. Any printer language emulations such
as PostScript™ or PCL™ should be disabled.
QuickLabel Systems can supply a compatible print server to be used in PC-based
or midrange/mainframe-based host environments. Please contact QuickLabel
Systems for additional information.
QuickLabel Systems PS-ENET Print Server for Windows Networks
QuickLabel Systems Print Server for AS/400 Networks
QLS-4100 X21
Utility Port Connection
On the rear panel of the printer, the Utility Port permits connection to external
devices such as the optional QuickLabel Systems Cutter and Cutter/Stacker or
a label applicator system. The assignment of pin functions on the utility port
depends on the mode of operation. For additional information regarding
applicator mode operation, please contact QuickLabel Systems.
If you are using a cutter or cutter/stacker, refer to the unit’s setup and
operation manual for information on setting up the unit with your printer.
Warning
Exceeding the limits of the utility port signals can result in damage to the
printer.
QLS-4100 X22
Compressed Air Connection
Preparing the Air Regulator
When you receive the QLS-4100 X Printer, the Air Intake Regulator is ready for
operation. The air pressure regulator has been set at the factory for the proper air
pressure. You only need to connect your in-house air supply to the printer.
QuickLabel Systems can supply you with a portable, quiet air compressor suitable
for office use should you not have a source of compressed air.
Connecting the Air Supply
1
Obtain a suitable source of in-house air. Be sure to turn off the supply of air to this
connection before making any connections.
2
Attach an appropriate threaded fitting to the Air Intake Regulator using Teflon tape
on the threads to seal the fitting.
3
Attach your in-house air source to the Air Intake Regulator.
4
Turn on the supply of air to this connection.
5
Check the indicator dial to ensure that the regulator is set to 70 PSI.
6
If adjustment is required, pull down on the regulator knob to unlock it and turn the
knob until the desired pressure level is reached:
• Turn the knob clockwise to increase air pressure
• Turn the knob counterclockwise to decrease air pressure
7
When finished adjusting the pressure, push the regulator knob upwards to lock it
into place.
Note
The QLS-4100 X can be used without compressed air, but the
RibbonRation system cannot be used. Refer to Chapter 5 for information
on how to disable the RibbonRation system.
QLS-4100 X23
DIP Switch Settings
Located on the rear panel of the printer are a series of small switches used to set
various communication parameters and option settings. Use a small, blunt pointed
object like a pencil to change the position of these switches.
Use the instructions below and the table on the next page to set the
dip switches for your printing requirements.
DIP SwitchFunction
1 & 2RS-232 Serial Baud Rate
3RS-232 Handshaking
4Parallel or Serial Communication
5 & 6Not Used (Factory Set to Off)
7Cutter and Cutter/Stacker Option
8Standard or Windows Host Mode
Note
If changes are made to DIP switch settings while the printer is powered
on, the power must be cycled for the changes to be recognized.
QLS-4100 X24
DIP Switch Settings
QLS-4100 X25
3 Loading Media and
Calibration
Now that your QLS-4100 X is unpacked and all connections have been made to
the printer, you are ready to load label or tag stock, thermal transfer ribbon and
calibrate the printer in preparation for printing.
This chapter provides the following information:
• Instructions on loading Thermal Transfer Ribbon
• Instructions on loading Label or Tag stock
• Calibrating the printer for the installed media
QLS-4100 X26
Loading Thermal Transfer Ribbon
The QLS-4100 X is capable of printing using Spot Color or Process Color thermal
transfer ribbons.
When using Spot Color ribbons, each of the four stations prints a fully saturated
color. Any color can be installed on any print station and the location of each color
is defined in Color QuickLabel 99 Pro software or the QuickLabel Systems Windows Printer Driver.
When using Process Color ribbons, each of the print stations prints a dot pattern
of a primary color (Cyan, Magenta, Yellow, or Black) which overlap each other on
the label to produce a wide range of colors. Process Color ribbon must be installed on specific print stations as defined below. CMYK printing is commonly
used while some specific applications may call for KCMY printing where the black
ribbon is printed last.
CMYKKCMY
Print Station 1CyanBlack
Print Station 2MagentaCyan
Print Station 3YellowMagenta
Print Station 4BlackYellow
As an aid, a threading diagram showing the thermal transfer ribbon path is printed
on the center plate of the printer.
QLS-4100 X27
To load Thermal Transfer Ribbon at each print station:
Fully seat a roll of coated-side-in ribbon on the print station’s Supply Mandrel. You
1
will feel resistance as the spring clip on the mandrel secures the roll. Ensure that
the ribbon unwinds to the right and under the roll.
Fully seat an empty cardboard takeup core on the associated Rewind Mandrel.
2
Flip the Print Station Lift Lever lever counterclockwise to open the printhead.
3
Thread the ribbon over the ribbon guide roller located closest to the Rewind Man-
4
drel, then downward towards the print station.
Thread the ribbon around the lower print station ribbon guide roller and under the
5
print station.
Continue to thread the ribbon up around the front edge of the printhead then
6
between the ribbon guide roller at the front of the print station and the anti-static
brush support shaft.
Finally, wrap the ribbon up and over the empty takeup core. Secure the end of the
7
ribbon with a small piece of adhesive tape.
Turn the ribbon rewind knob clockwise to take up any slack in the ribbon.
8
Flip the Print Station Lift Lever clockwise to close the printhead.
9
Repeat this process to install ribbon on each of the print stations.
10
QLS-4100 X28
Loading Label or Tag Media
The QLS-4100 X is capable of printing on a wide variety of media types and sizes
and is designed to accept media up to a 12” OD (outside diameter) roll capacity
on a 3” ID (inside diameter) core.
The QLS-4100 X positions the printed image correctly by utilizing either a transmissive or reflective sensor to detect the begining of a label or tag. In some
applications a continuous media without notches or reflective marks can be used,
and the length of the printed image is dictated by software.
When using the transmissive method of sensing, the media should have at least
a 0.125” (3 mm) gap or notch. When using a reflective sensing method, the
media should have a 0.078” (2 mm) solid black reflective mark on the back that
extends a minimum of 0.5” (12 mm) from the inside edge of the media.
As an aid, a threading diagram showing the media path is printed on the center
plate of the printer.
To Load Label or Tag Media:
Lift the printer’s cover.
1
Flip each Print Station Lift Lever counterclockwise to open the printheads.
2
QLS-4100 X29
Flip the Drive Roller Lift Lever clockwise to open the drive roller.
3
Remove the Media Retainer from the media supply mandrel by first loosening the
4
small nylon retaining screw then sliding the Media Retainer away from the printer
and off the mandrel.
Orient the roll so that the labels are coming off the top and to the right. Using the
5
media retainer to push the roll, slide the roll onto the mandrel until it is firmly
seated against the back plate. You will feel resistance as the spring clip on the
mandrel secures the roll.
Note
If the media is not fully seated against the back plate, an unprinted
vertical area or void will appear on the printed label.
Ensure that the Media Retainer is firmly against the media roll and hand tighen
6
the nylon retaining screw to secure the Media Retainer to the mandrel.
Lift the Media Dancer Arm to the right and upwards to relieve backtension on the
7
media supply roll. Unroll approximately a 3 foot length of media.
Thread the media down and to the left then around the Media Dancer Arm.
8
Remove the Media Guide Collar from the lower Media Guide Roller.
9
Continue to thread the media over and around the Upper Media Guide Roller then
10
under and around the Lower Media Guide Roller.
QLS-4100 X30
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