Astria Fireplaces EOS18MN, EOS18MP Installation And Operation Instructions Manual

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Installation and Operation Instructions
PFS
US
P126854-01
Unvented (Vent-Free) Gas Log Heater
P/N 126854-01 REV. F 03/2019
®
Report No. F09-129
Models
EOS18MN
For use with log sets
ChestnutH18
ChestnutH24
EOS18MP
CarolinaOak18
CarolinaOak24
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.
WARNING:
FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
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Thank you for your purchase. We appreciate your business!
Please carefully read and follow all instructions in this manual. Pay special attention to all warnings and safety information.
Following these safety, care, and operation instructions will help ensure many years of dependable and enjoyable service from your fireplace.
Please read and understand these instructions before installing or operating.
SAFETY
TABLE OF CONTENTS
Safety ............................................................................................ 2
Product Identification ....................................................................5
Local Codes ..................................................................................5
Unpacking ..................................................................................... 5
Commonwealth of Massachusetts Requirements .........................5
Product Features ........................................................................... 5
Air for Combustion and Ventilation ...............................................6
Installation ....................................................................................8
Operation ....................................................................................17
Inspecting Burners ......................................................................19
Cleaning and Maintenance ..........................................................19
Troubleshooting .......................................................................... 21
Parts ...........................................................................................24
Wiring Diagram ........................................................................... 27
Specifications .............................................................................27
Replacement Parts ...................................................................... 27
Service Hints ...............................................................................27
Technical Service ....................................................................... 27
Accessories .................................................................................28
Warranty .....................................................................................31
WARNING: FIRE, EXPLOSION, AND ASPHYXIA-
TION HAZARD Improper adjustment, alteration, service, mainte-
nance, or installation of this heater or its controls can cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual provided with this heater.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
WARNING: Vent-free products are prohibited for bedroom and bathroom installation in the Common­wealth of Massachusetts.
WARNING:
This product can expose you to chemicals including Carbon Black, which is known to the State of California to cause cancer, and Carbon Monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale,
from the manufacturer
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this fireplace. Improper use of this fireplace can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead to death!
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SAFETY Continued
Carbon Monoxide Poisoning: Early signs of carbon monoxide poison-
ing resemble the flu, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.
WARNING: Any change to this heater or its controls
can be dangerous.
WARNING: Do not use a blower insert, heat ex­changer insert or other accessory not approved for use with this heater.
Young children should be carefully supervised when they are in the same room with the appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.
You must operate this heater with the fireplace screen and hood in place. Make sure fireplace screen and hood are in place before running heater. The fire­place screen shall have openings for introduction of combustion air.
Keep the appliance area clear and free from com­bustible materials, gasoline and other flammable vapors and liquids.
Solid-fuels shall not be burned in a fireplace in which an unvented room heater is installed.
WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.
WARNING: Do not place log scraps or volcanic stone on burner.
Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.
Heater base assembly becomes very hot when running heater. Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.
Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be re­quired due to excessive lint from carpeting, bedding material, etc. It is imperative that control compart­ments, burners, and circulating air passageways of the appliance be kept clean.
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SAFETY Continued
1. WARNING: This appliance is only for use with the type of
gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. To prevent performance problems, the use of a propane/LP tank of less than 100 lbs. capacity is not recommended (pro­pane/LP units only).
4. If you smell gas
shut off gas supply
do not try to light any appliance
do not touch any electrical switch; do not use any phone
in your building
immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions
if you cannot reach your gas supplier, call the fire depart-
ment
5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appliance (see Installing Damper Clamp Accessory for Vented Operation, Page 11).
6. WARNING: Before installing in a solid fuel-burning fire­place, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chim­ney flue may create and distribute soot within the house. Inspect chimney flue for damage. If damaged, repair flue and firebox before operating appliance.
7. Do not burn solid-fuel in a fireplace in which a vent-free appli­ance is installed.
8. If appliance has glass doors, never operate this appliance with glass doors closed. Any glass doors shall be fully opened when the appliance is in operation. If you operate appliance with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.
9. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualified service person. NOTE: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.
10. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, Page 19.
11. Before using furniture polish, wax, carpet cleaner or similar products, turn appliance off. If heated, the vapors from these products may create a white powder residue within burner box
or on adjacent walls and furniture.
12. This appliance needs fresh, outside air ventilation to run prop­erly. This appliance has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the appliance if enough fresh air is not available. See Air for Combustion and Ventilation, Page 6. If appliance keeps shutting off, see Trou-
bleshooting, Page 21.
13. Do not run appliance
where flammable liquids or vapors are used or stored
under dusty conditions
14. Do not use this appliance to cook food or burn paper or other objects.
15. Do not use this room heater if any part has been under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.
16. Do not operate appliance if any log is broken. Do not operate appliance if a log is chipped (dime-sized or larger).
17. Turn heater off and let cool before servicing, installing, or re­pairing. Make sure the selector switch is in the OFF position. Only a qualified service person should install, service, or repair heater.
18. This heater must not be connected to any external electrical source.
19. Operating appliance above elevations of 4,500 feet may cause pilot outage.
20. Provide adequate clearances around air openings.
21. Solid fuels shall not be burned in a fireplace in which an un­vented room heater is installed.
22. Follow the clearance requirements within this manual to as­sure adequate clearances for accessibility for purposes of ser­vicing and proper operation.
23. Installation and the provisions for combustion and ventila­tion air must conform with the National Fuel Gas Code, ANSI Z223.1/NFPA 54.
24. When installing as a vented appliance in a manufactured home or mobile home, the installation must conform with the Manu­factured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or when applicable, with Manufacture Home Installations Standard, ANSI/NCBCS A225.1/NFPZ 501A.
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Left Side
Six Piece Log Set
Piezo Igniter
Front
PRODUCT IDENTIFICATION
Base
Flame Adjustment
Control Knob
Assembly
Knob
Figure 1 - Product Identification
Right Side
COMMONWEALTH OF MASSACHUSETTS
REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by a plumber or gas fitter licensed in the Commonwealth of Massachusetts.
• The flexible gas line connector used shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are installed.
Seller of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
LOCAL CODES
Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th floor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
NOTE: Where listed vented decorative logs are required, thermostat operation is not permitted.
UNPACKING
1. Remove logs and heater base assembly from cartons. NOTE: Do not pick up heater base assembly by burners. This
could damage heater. Always handle base assembly by grate.
2. Remove all protective packaging applied to logs and appliance for shipment.
3. Check appliance for any shipping damage. If appliance is dam­aged, promptly inform dealer where you purchased the appliance.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by both realistic flames and glowing coals. This heater is designed for vent-free operation with flue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. This heater may also be operated as a vented decorative (ANSI Z21.60) product by opening the flue damper.
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent­free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo igniter. This system requires no matches, batteries or other sources to light heater.
CAUTION: Do not remove the data plates from the grate assembly. The data plates contain important warranty and safety information.
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AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes. Read the following instructions to en­sure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New ma­terials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.
Exhaust fans, some fireplaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will ensure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space The information on Pages 6-7 will help you classify your space and
provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction where: a. walls and ceilings exposed to the outside atmosphere have
a continuous water vapor retarder with a rating of one perm
-11
(6 x 10 sealed and
b. weather stripping has been added on openable windows and
doors and
c. caulking or sealants are applied to areas such as joints around
window and door frames, between sole plates and floors, be­tween wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, Page 7.
If your home does not meet all three criteria above, proceed to Determining Fresh-Air Flow For Heater Location.
kg per pa-sec-m2) or less with openings gasketed or
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/ NFPA54 allows two methods for determining whether the space in which the heater is being installed is confined or unconfined space. The standard method defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu/hr (4.8 m3 per kw) of the aggregate input rating of all appli­ances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.
Where the air infiltration rate of a structure is known, the Known Air Infiltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is confined or unconfined.
* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space Using the Standard Method
Use this work sheet to determine if you have a confined or uncon­fined space.
Space: Includes the room in which you will install fireplace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height). Length x Width x Height =__________cu. ft. (volume of space) Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills
or openings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.
_______ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free fireplace ________Btu/Hr Gas water heater* ________Btu/Hr Gas furnace ________Btu/Hr Vented gas heater ________Btu/Hr Gas fireplace logs ________Btu/Hr Other gas appliances* _________+ Btu/Hr Total =_______Btu/Hr * Do not include direct-vent gas appliances. Direct-vent draws
combustion air from the outdoors and vents to the outdoors.
Example: Gas water heater 40,000 Btu/Hr Vent-free fireplace + 33,000 Btu/Hr Total = 73,000 Btu/Hr
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AIR FOR COMBUSTION AND VENTILATION Continued
Or
Remove Door into Adjoining
Room, Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into Adjoining
Room,
Option 1
12"
12"
Outlet Air
Ventilated Attic
ir
Inlet Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
4.
Compare the maximum Btu/Hr the space can support with the
actual amount of Btu/Hr used. ______ Btu/Hr (maximum can support) ______ Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the space can support) 73,000 Btu/Hr (actual amount of Btu/Hr used) The space in the above example is a confined space because the
actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If
the extra space provides an unconfined space, remove door
to adjoining room or add ventilation grills between rooms. See
Ventilation Air From Inside Building. B. Vent room directly to the outdoors. See Ventilation Air From
Outdoors.
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room
unconfined. If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required
size of ventilation grills or ducts.
WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.
Figure 2 - Ventilation Air from Inside Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the out­doors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/ NFPA 54, Air for Combustion and Ventilation for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
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Figure 3 - Ventilation Air from Outdoors
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INSTALLATION
NOTICE: This appliance is intended for supplemental heating. Use this heater along with your primary heat­ing system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
WARNING: A qualified service person must install
heater. Follow all local codes.
CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
NOTICE: State or local codes may only allow opera­tion of this appliance in a vented configuration. Check your state or local codes.
WARNING: Seal any fresh air vents or ash clean­out doors located on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat­resistant sealant. Do not seal chimney flue damper.
WARNING: Never install the heater
• in a bedroom or bathroom unless installed as a vented appliance, see Page 11
• in a recreational vehicle
• where curtains, furniture, clothing or other flam­mable objects are less than 36" from front and 42" from top of heater; for side clearances see
Figure 4, page 9
• in high traffic areas
• in windy or drafty areas
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, Page 6.
CHECK GAS TYPE
Use the correct type of gas (natural or propane/LP). If your gas supply is not the correct gas type, do not install appliance. Call the dealer where you purchased the appliance for proper type appliance.
WARNING: If optional remote control is used, make sure the selector switch is in the OFF position before installing heater.
WARNING: Before installing in a solid fuel burn­ing fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney and firebox flue for damage. If damaged, repair flue and firebox before operating heater.
WARNING: Any outside air ducts and/or ash dumps in the fireplace shall be permanently closed at time of appliance installation.
WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.
INSTALLATION AND CLEARANCES FOR VENT-FREE OPERATION
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling and adjoining wall.
MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE
MATERIALS
Side Wall 16", Ceiling 42", Front 36"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log Size
18" 17" 13.5" 24" 20.5" 24" 17" 13.5" 28" 20.5"
* Measured at 13.5" depth.
Height Depth Front Width Rear * Width
Carefully follow these instructions. This will ensure safe installation into a masonry, UL127-listed manufactured fireplace or listed vent­free firebox.
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INSTALLATION Continued
Minimum Clearances For Side Combustible Material, Side Wall and Ceiling
A. Clearances from the side of the fireplace cabinet to any combus-
tible material and wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf, etc. is made of
combustible material and protrudes 3-1/2" from the wall. This combustible material must be 4" from the side of the fireplace cabinet (see Figure 4).
NOTE: When installing your gas logs into a manufactured firebox,
follow firebox manufacturer’s instructions for minimum clear­ances to combustible materials.
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42".
Material Distance
12" or more Noncombustible material okay.
Between 8" and 12"
Less than 8" Noncombustible material must be extended
NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney flue damper open. If running heater with damper open, noncombustible material above fire­place opening is not needed. Go to Installing Damper Clamp Accessory for Vented Operation, Page 11.
Maintain adequate clearances for accessibility for purposes of servicing and proper operation.
Noncombustible
Requirements for Safe Installation
(A)
Install fireplace hood accessory (GA6050 ­see Accessories, Page 28).
to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate heater with flue damper open.
Example
*
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for Combustible to Wall
Minimum Noncombustible Material Clearances If Not Using Mantel
NOTE: If using a mantel proceed to If Using Mantel. If not using a mantel, follow the information on this page.
You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (for all models). See Figure 5 for minimum clearances.
Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.)
Above Fireplace
Minimum clearance requirements include any projections such as shelves, window sills, mantels, etc. above the appliance.
If Using Mantel
You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up (for all models). If noncombustible mate­rial is less than 12", you must install the fireplace hood accessory (24" Models Only). Even if noncombustible material is more than 12", you may need the hood accessory to deflect heat away from your mantel shelf. See Figure 5, this page and Figures 6 & 7 (Page
10) for minimum clearances. IMPORTANT: If you cannot meet these minimum clearances, you
must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, Page 11.
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6, page 10).
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8" Min.
12" 15" 18" 20"
2½"
6"
8"
10"
12"
Distances to Underside of Mantel
Hood (GA6050)
Top of Fireplace Opening
Underside of Mantel Shelf
Mantel Shelf
14" Min.
Combustible Material
Noncombustible Material
Hearth
5" Min.
Combustible Material
Minimum Noncombustible Material
Minimum Non­Combustible Material Height
Distances to Underside of Mantel
Top of Fireplace Opening
Underside of Mantel Shelf
Mantel Shelf
12"
8"
(A)
18"8"20"
14"
22"
17"
24"
20"
Log Set 24" Models
18" Model
2 ½"
6"
8"
10"
INSTALLATION Continued
Figure 6 - Minimum Mantel Clearances Without Using Hood
Determining Minimum Mantel Clearance When Using a Hood
If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7 when using hood.
NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Fol­low all minimum clearances shown in this manual.
Notice: If your installation does not meet the minimum clearances shown, you must do one of the following:
• operate the logs only with the flue damper open
• raise the mantel to an acceptable height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the floor level, you must maintain the
minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14" to the fireplace, you
must install appliance at least 5" above the top surface of com­bustible flooring including tile and carpet (see Figure 9).
Figure 7 - Minimum Mantel Clearances When Using Hood
10
Figure 8 - Minimum Fireplace Clearances If Installed at Floor
Figure 9 - Minimum Fireplace Clearances Above Combustible
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Level
Flooring
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INSTALLATION Continued
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
NOTE: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this vented gas log set in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.
If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles re­quirements for vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
If reasons number 1 or 2 apply to you, you must permanently open chimney flue damper. You must install the damper clamp acces­sory (to order, see Accessories, Page 28). This will ensure vented operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.
Damper Clamp
Damper
INSTALLING HEATER BASE ASSEMBLY
WARNING: You must secure this heater to fire­place floor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak or log misplacement.
WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fireplace floor to allow access to heater control panel. This will ensure adequate air flow and guard against sooting and controls being damaged. Raise fireplace floor with noncombustible material. Make sure material is secure.
CAUTION: Do not pick up heater base assembly by burners. This could damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly.
Damper Clamp
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
See chart for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times.
Area of Various Standard Round Flues
Diameter Area
5" 20 sq. in. 6" 29 sq. in. 7" 39 sq. in. 8" 51 sq. in.
Manufactured Fireplace
Damper
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose and fittings (if allowed by local codes)
• sealant (resistant to propane/LP gas, not provided)
• electric drill with 3/16" drill bit (metal or masonry as applicable)
• flathead screwdriver
• pipe wrench
1. Connect approved flexible gas hose to gas control fitting in heater
(see Figure 11, Page 12).
IMPORTANT: Hold gas fitting with wrench when connecting
flexible gas hose.
2. Locate two masonry screws in hardware package.
3. Place heater base in fireplace.
4. Place logs in their proper position on heater base (see Installing
Logs, Page 14).
5. Center heater base and logs front-to-back and side-to-side in fireplace.
6. Carefully remove logs without moving heater base.
7. Mark screw locations through one hole on each side of the mounting bracket (see Figure 12, Page 12). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks.
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Chimney
Height
6' to 15' 39 sq. in.
15' to 30' 29 sq. in.
Minimum Permanent
Flue Opening
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INSTALLATION Continued
CONNECTING TO GAS SUPPLY
Flexible Gas Hose (if allowed by local codes)
Fitting
Figure 11 - Attaching Flexible Gas Hose to Heater
8. Remove heater base from fireplace. If installing optional control accessories, do so at this time. Follow all directions provided with accessory.
9. Drill holes at marked locations using 3/16" drill bit.
10. Attach base assembly to fireplace floor using two masonry screws (in hardware package).
Masonry Screw
WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pres­sure regulator.
WARNING: A qualified service person must connect heater to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace di­rectly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve
• test gauge connection
• sediment trap
• tee joint
• pipe wrench
Mounting Bracket
Figure 12 - Attaching Base to Fireplace Floor
For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 13. Pointing the vent down protects it from freezing rain or sleet.
Propane/LP Supply Tank
External Regulator
Vent Pointing Down
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Figure 13 - External Regulator With Vent Pointing Down
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INSTALLATION Continued
WARNING: Never connect natural gas fireplace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diam­eter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14).
IMPORTANT: Install equipment shutoff valve in an accessible loca- tion. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.
Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas pip­ing and/or fittings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak. Correct all leaks at once.
CAUTION: Make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, Page 12.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.
PROPANE/LP
From External Regulator (11" W.C.** to 14" W.C. Pressure)
NATURAL
Approved Flexible Gas Hose (if allowed by local codes)
3” Minimum
Gas Control
** Minimum inlet pressure for purpose of input adjustment.
Figure 14 - Gas Connection
From Gas Meter
(5" W.C.** to
10.5" W.C. Pressure)
Cap Pipe Tee Nipple Joint
Sediment Trap
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15, page 14).
2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 16 and 17, page 14). Apply noncor­rosive leak detection fluid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
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INSTALLATION Continued
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure 17).
2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from equipment shutoff valve to gas control (see Figures 16 and 17). Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, Page 17). Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, Page 18).
Equipment Shutoff Valve
Figure 15 - Equipment Shutoff Valve
Open
Closed
INSTALLING LOGS
WARNING: Failure to position the parts in accor­dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to HI, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contacting logs will create soot.
CAROLINAOAK18 AND CAROLINAOAK24
It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
1. Place rear log onto base. Holes in bottom of log must seat over
pins on base as shown in Figure 18.
2. Place center log onto base. Holes in bottom of log must seat
over pins on base as shown in Figure 18.
Propane/LP Supply Tank
Figure 16 - Checking Gas Joints (Propane/LP Model Shown)
Gas Meter
Equipment Shutoff Valve
Gas Control Valve Location
Equipment Shutoff Valve
Rear Log
Center Log
Pin for Hole in Bottom of Log
Burner
Figure 18 - Installing Rear and Middle Logs
Gas Control Valve Location
Figure 17 - Checking Gas Joints (Natural Gas Only)
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Page 15
INSTALLATION Continued
3. Place front log onto grate as shown in Figure 19. Front log has
cut outs for the fingers of the grate to fit into.
Front Log
Grate
Figure 19 - Installing Front Log
CHESTNUTH18 AND CHESTNUTH24
It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
1. Place the rear log onto base. Notches in the back of the log must
seat over the pins on base as shown in Figure 21. Make sure the rear log is pushed back as far as it will go.
Rear Log
Pin for Hole in Bottom of Log
4. Place left crossover log as shown in Figure 20. Match square peg
on top of center log with square hole on bottom of left crossover log. Match pin on top of front log with round hole on bottom of left crossover log.
5. Place center crossover log as shown in Figure 20. Match square
peg on top of rear log with square hole on bottom of center cross­over log. Match pin on top of center log with round hole on bottom of center crossover log.
6. Place left front crossover log as shown in Figure 20. Log should
rest on the grate and fit into recess area on the center log.
Center
Right Crossover Log
Square Peg on Rear Log
Left Crossover Log
Square Peg on Middle Log
Round Peg on Front Log
Crossover Log
Round Peg on Center Log
Burner
Figure 21 - Installing Rear Log
2. Place the middle log on base. Holes in bottom of log must seat
over pins on base as shown in Figure 22.
Middle Log
Pin for Hole in Bottom of Log
Burner
Figure 20 - Installing Left, Center and Right Crossover Logs
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Figure 22 - Installing Middle Log
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INSTALLATION Continued
3. Place the front log onto grate as shown in Figure 23.
Middle Log
Grate
Figure 23 - Installing Front Log
4. Place the top right log onto the rear, middle and front logs as
shown in Figure 24. The rear, middle and front logs has notches for the top right log to set into. You may have to move the front log from left to right to get it to line up with the top right log.
Top Right Log
Top Middle Log
Rear Log
Middle Log
Log
Notch
Figure 25 - Installing Middle Log
6. Place the top left log onto the middle and front logs as shown
in Figure 26. Make sure to match up the shape on the bottom of the top left log with the notches in the middle and front logs.
Top Left Log
Log Notch
Middle Log
Rear Log
Log
Middle
Notch
Log
Front Log
Figure 24 - Installing Top Right Log
5. Place the top middle log onto the rear & middle logs as shown
in Figure 25. Make sure to match up the shape on the bottom of the top middle log with the notches in the rear and middle logs.
Front Log
Notch
Figure 26 - Installing Top Left Log
7. Final assembly is shown in Figure 27.
Figure 27 - Final assembly
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Page 17
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
WARNING:
• If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across opening of fireplace.
• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
NOTICE: During initial operation of new heater, burn­ing logs will give off a paper-burning smell. Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.
NOTE: Homeowners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater
has been running.
1. STOP! Read the safety information in the left column.
2. Make sure equipment shutoff valve is fully open.
3. If equipped with a remote control, set selector switch in the OFF position.
WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.
4. Press in and turn control knob clockwise to the OFF posi-
tion (see Figure 28, page 18).
5. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, on this Page. If you don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see
Figure 28, page 18).
NOTE: You may be running this heater for the first time after
hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
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OPERATION Continued
7. With control knob pressed in, press and release igniter button. This will light pilot. The pilot is attached to the front burner. If needed, keep pressing igniter button until pilot lights.
NOTE: If pilot does not stay lit, contact a qualified service person
or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Flame Adjustment Knob
Igniter Button
Figure 28 - Control Knob and Igniter Button Location (Shown as
Supplied, No Control Options)
• If control knob does not pop out when released, contact a quali-
fied service person or gas supplier for repairs.
NOTE: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
10. Wait one minute and switch selector switch, if optional re­mote control is used, to the ON position to light burners.
NOTE: AUTO is only functional when using GWMT1 or GWMS2 optional accessories.
11. Set flame adjustment knob to any level between HI and LO.
12. To leave pilot lit and shut off burners only: turn control knob clockwise to the PILOT position, or use remote control manual OFF button, or set selector switch in the OFF position.
Control Knob
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the OFF position.
2. If Using Optional Hand-Held Remote: Set selector switch in the OFF position to prevent draining battery.
3. Close equipment shutoff valve (see Figure 15, Page 14).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, Page 17.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 9 through 11 under Lighting Instructions.
Pilot Burner
Igniter Electrode
Pilot Burner
Figure 29 - Pilot
(Propane/LP)
Figure 30 - Pilot
(Natural)
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
WARNING:
m
ake sure the selector switch is in the OFF position
If optional remote control is used,
when you are away from home for long periods of time. Heater will come on automatically with selector switch in the ON position.
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Page 19
INSPECTING BURNERS
CLEANING AND MAINTENANCE
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 31 shows a correct pilot flame pattern. Figure 32 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 32
• turn heater off (see To Turn Off Gas to Appliance, Page 18)
• see Troubleshooting, Page 21
NOTE: The pilot flame on natural gas units will have a slight curve, but flame should be blue and have no yellow or orange color.
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the burner entrance. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean if needed. Blocked air holes will create soot.
Pilot Burner
Figure 31 - Correct Pilot Flame Pattern (Your pilot may vary
from pilot shown)
Pilot Burner
Thermocouple
Thermocouple
WARNING: Turn off heater and let cool before
cleaning.
CAUTION: You must keep control areas, burners and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service per­son. Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in soot­ing and property damage.
BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot as­sembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.
Figure 32 - Incorrect Pilot Flame Pattern (Your pilot may vary
from pilots shown)
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage. Blocked burner flame holes will create soot.
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1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet holes on Orifice holder for dust and dirt (see Figures 33 and 34, page 20).
3. Blow air through the ports/slots and holes in the burner.
4. Check the Orifice holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the Orifice holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
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Page 20
CLEANING AND MAINTENANCE Continued
Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 34). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Burner Tube
Orifice Holder (May Be Brass or Aluminum Depending on Model)
Primary Air Inlet Holes (Shape of Holes May Vary by Model)
Figure 33 - Orifice Holder On Outlet Burner Tube
LOGS
• If you remove logs for cleaning, refer to Installing Logs, Page 14,
to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage. Blocked burner flame holes will create soot.
Burner Tube
Pilot Assembly
Pilot Air Inlet Hole
Figure 34 - Pilot Inlet Air Hole
Ports/Slots
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Page 21
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service
and repair heater.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
When igniter button is pressed, there is no spark at ODS/pilot
1. Igniter electrode not connected to igniter cable
2. Igniter cable pinched or wet
3. Piezo igniter nut is loose
4. Broken igniter cable
5. Bad piezo igniter
6. Igniter electrode positioned wrong
7. Igniter electrode broken
1. Reconnect igniter cable
2. Free igniter cable if pinched by any metal or tubing. Keep igniter cable dry
3. Tighten nut holding piezo igniter to base panel of log set. Nut is located behind base panel
4. Replace igniter cable
5. Replace piezo igniter
6. Replace pilot assembly
7. Replace pilot assembly
When igniter button is pressed, there is spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out when control knob is released
1. Gas supply turned off or equipment shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple, which allows thermocouple to cool, caus­ing pilot flame to go out. This problem could be caused by one or both of the following:
A) Low gas pressure B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Turn on gas supply or open equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT posi­tion
4. Continue holding down control knob. Re­peat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Main- tenance, Page 19) or replace ODS/pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob pressed in 30 seconds
3. Wait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5.
A) Contact local natural or propane/LP gas
company
B) Clean ODS/pilot (see Cleaning and
Maintenance, Page 19) or replace ODS/ pilot assembly
6. Hand tighten until snug, then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
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TROUBLESHOOTING Continued
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Burner does not light after ODS/pilot is lit 1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnected or improp­erly connected (Remote-Ready Models Only)
4. Burners will not come on in remote posi­tion (Remote-Ready Models Only)
Delayed ignition of one or both burners 1. Manifold pressure is too low
2. Burner orifice(s) clogged
Burner backfiring during combustion 1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Cleaning and Main- tenance, Page 19) or replace burner orifice(s)
3. Reconnect leads (see Wiring Diagram,
Page 27)
4. Replace battery in transmitter and receiver
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Cleaning and Main- tenance, Page 19) or replace burner orifice(s)
1. Clean burner (see Cleaning and Mainte- nance, Page 19) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
Slight smoke or odor during initial operation 1. Not enough air
1. Check burner for dirt and debris. If found, clean burner (see Cleaning and Mainte-
nance, Page 19)
Heater produces a whistling noise when burners are lit
2. Gas regulator defective
3. Residues from manufacturing processes and logs curing
1. Turning control knob to HI position when burners are cold
2. Air in gas line
2. Replace gas control
3. Problem will stop after a few hours of operation
1. Turn control knob to LO position and let warm up for a minute
2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3. Air passageways on heater blocked
3. Observe minimum installation clearances
(see Pages 9 through 10)
4. Dirty or partially clogged burner orifice(s)
4. Clean burners (see Cleaning and Mainte- nance, Page 19) or replace burner orifice
White powder residue forming within burner box or on adjacent walls or furniture
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into
1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products
white powder residue
Moisture/condensation noticed on windows 1. Not enough combustion/ventilation air 1. Refer to Air for Combustion and Ventilation
requirements (Page 6)
Dark residue on logs inside of their fireplace NOTE: After removing all causes of residue deposits, completely clean fireplace and ap­pliance off residue before reusing appliance
1. Improper log placement
2. Drafts or other air currents affecting flame pattern
3. Air holes at burner inlet blocked
1. Properly locate logs (see Installing Logs,
Page 14)
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Periodi­cally repeat as needed
Heater produces a clicking/ticking noise just after burners are lit or shut off
4. Burner flame holes blocked
1. Metal expanding while heating or contract­ing while cooling
4. Remove blockage or replace burner
1. This is normal with most heaters. If noise is excessive, contact qualified service person
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TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Heater produces unwanted odors 1. Heater burning vapors from paint, hair
spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement at top
of page
1. Open window to ventilate room. Stop us­ing odor causing products while heater is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking
Gas Connections, Page 13)
Heater shuts off in use (ODS operates) 1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
Gas odor even when control knob is in OFF position
Gas odor during combustion 1. Foreign matter between control valve and
1. Gas leak. See Warning statement at top
of page
2. Control valve defective
burner
2. Gas leak. See Warning statement at top
of page
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas company
3. Clean ODS/pilot (see Cleaning and Main-
tenance, Page 19)
1. Locate and correct all leaks (see Checking Gas Connections, Page 13)
2. Replace control valve
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking
Gas Connections, Page 13)
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Page 24
BURNER SYSTEMS EOS18MN AND EOS18MP
CAT. NO. MODEL
F0155 EOS18MN
F0156 EOS18MP
PARTS
WARNING: Failure to position the parts in accor­dance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
15
6
9
19
8
10
7
5
2
4
18
17
14
3a
1
16
3b
1
1
13
11
12
2
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PARTS Continued
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 27 of this manual.
KEY NO. CAT. NO. DESCRIPTION EOS18MN EOS18MP QTY.
1 F3327 Screw, HWH AB 10-16 x .38 5
2 J1961 Screw, HX SLT WSR 10-32 x .38 6 3a J3545 Piezo Igniter 1 3b J3744 Palnut Fastener 1
4 J3558 Nut, ODS 2
5 J3562 Male Connector 1
6 J3618 Orifice, .111 1
J3617 Orifice, .073 1
7 J3635 Pilot Tube 1
J3637 Pilot Tube 1 8 J3654 Pilot Regulator 1 9 J3660 Tube 1
10 J3830 Pilot, ODS (LP) 1
J3831 Pilot, ODS (NG) 1
11 J3836 Gas Valve (NG) 1
J3837 Gas Valve (LP) 1
12 J3840 Knob Extension (HI/LO) 1 13 J3841 Knob Extension (ON/OFF) 1 14
**
15 J5537 Burner (NG) 1
J5538 Burner (LP) 1
16 ** Log Base 1 17 J6128 Heat Shield 1 18 J5266 Pilot Shield 4 19 J6125 Inlet Tube - LP 4
F3027 Inlet Tube - NG 1
J3569 Cable Igniter 1
J3720 Wire Harness 1
J3658 Warning Plate 1
J3846 Lighting Instructions Plate 1
J3689 Hardware Kit 1
80L42 Volcanic Stone, FDVS 1
Grate 1
PARTS AVAILABLE - NOT SHOWN
126854-01F
** Not a field replaceable part.
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Page 26
PARTS Continued
1
3
5
CAROLINAOAK18 AND CAROLINAOAK24 LOGS (CAROLINA OAK™)
2
5
4
6
CHESTNUT18 AND CHESTNUT24 LOGS (CHESTNUT HILL™)
6
4
1
2
3
KEY NO. PART NO. DESCRIPTION QTY.
Carolina Oak 24
Carolina Oak 18
1 J6108 Front Log 1
J6114 Front Log 1
2 J6109 Center Log 1
J6115 Center Log 1
3 J6110 Rear Log 1
J6116 Rear Log 1
4 J6111 Left Crossover Log 1
J6117 Left Crossover Log 1
5 J6112 Center Crossover Log 1
J6118 Center Crossover Log 1
6 J6113 Right Front Crossover Log 1
J6119 Right Front Crossover Log 1
KEY NO.
1 J6705 J6706 Rear Log (#1) 1 2 J6704 J6704 Middle Log (#2) 1 3 J6702 J6703 Front Log (#3) 1 4 J6708 J6708 Top Right Log (#4) 1 5 J6707 J6707 Top Middle Log (#5) 1 6 J8072 J8072 Top Left Log (#6) 1
PART NUMBERS
DESCRIPTION QTYChestnut18 Chestnut24
26
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Page 27
PARTS Continued
SPECIFICATIONS
LOG SET MODELS: CAROLINAOAK18 AND CAROLINAOAK24 LOGS (CAROLINA OAK™)
1
2
3
7
5
PART NUMBERS
Carolina
KEY
Oak18
NO.
1 F2722 CO-11 F2723 CO-04 Bottom Back Log 1 2 F2724 CO-10 F2725 CO-03 Bottom Middle Log 1 3 F2726 CO-08 F2727 CO-01 Bottom Front Left Log 1 4 F2728 CO-09 F2729 CO-02 Bottom Front Right Log 1 5 F2730 CO-12 F2731 CO-05 Top Left Log 1 6 F2732 CO-07 F2733 CO-07 Top Right Log 1 7 F2734 CO-06 F2735 CO-06 Top Middle Log 1
ID # Carolina
Oak24
ID #
DESCRIPTION QTY
6
4
WIRING DIAGRAM
EOS18MN
• Rating: 25,000/36,000 Btu/hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8.0" W.C.
• Inlet Supply Pressure (inches of water): Maximum - 14" W.C., Minimum - 11" W.C.
EOS18MP
• Rating: 25,000/36,000 Btu/hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Supply Pressure (inches of water): Maximum - 10.5" W.C., Minimum - 5" W.C.
REPLACEMENT PARTS
See Pages 24-27 for a complete replacement parts list. Use only parts supplied from the manufacturer.
Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.
NEVER USE SUBSTITUTE MATERIALS. USE OF NON-APPROVED PARTS CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZ­ARDS. When ordering repair parts, always give the following information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.
Thermopile
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.
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SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specified heat
• propane/LP gas supply may be low You may feel your gas pressure is too low. If so, contact your local
propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at Astria.us.com.
27
Page 28
ACCESSORIES
Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at Astria.us.com for referral information. You can also write to the address listed on the back page of this manual.
Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.
CAT NO. MODEL DESCRIPTION
FIREPLACE HOOD, BLACK
For all models. Helps deflect heat away from mantel or wall above fireplace. Fits open-
ings 28" to 48" wide.
F1764 GA6050 Hood, Adjustable Flat Black
DECORATIVE ASH BED / CONTROL COVER KIT
F1759 CDABKA-6 KIT, DECORATIVE ASH BED 6PK
F0246 CDABKA Decorative Ash Bed / Control Cover Kit
DAMPER CLAMP (Required in vented applications)
For all models. Permanently opens chimney flue damper for vented operation. This is
included with all models.
F1760 GA6080 30 Degree Offset and Return
VOLCANIC STONE
For all models. Order when additional volcanic stone is desired.
80L42 FDVS Volcanic Stone
FLOOR MEDIA KIT
For all models. Includes volcanic stone, burner embers, and burner cinders
F1762 FM100 Kit Floor Media
LOG SCRAPS
Damper Clamp
Damper
F0250 VTA-LS5-1 Log Scraps / Floor Media Kit-1
F0251 VTA-LS5-2 Log Scraps / Floor Media Kit-2
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F
TEMPSETONROOM
OFF
MODE
SET
ACCESSORIES Continued
CAT NO. MODEL DESCRIPTION
RECEIVER AND HAND-HELD THERMOSTAT REMOTE CONTROL KIT
For all models. Allows the fireplace to be operated in a manually or thermostatically
controlled mode. You can turn the fireplace on and off without ever leaving the comfort
of your easy chair.
F1078 TRC Kit, Thermostat Remote Control
ON/OFF REMOTE AND RECEIVER WITH WHITE WALL PLATE
For all Remote-Ready Models. Allows the fireplace to be turned on and off by using a
hand-held remote control.
F2236 RCKIT 4001 On/Off Remote and receiver w white cover
RECEIVER AND REMOTE CONTROL KIT
For all Remote-Ready Models. Allows the burner system to be operated in a manually or
thermostatically controlled mode. Remote is programmable for your convenience and
has a large bright LCD Touch Screen for easy use.
F1079 TSRC Kit, Touch Screen Remote Contr
WALL-MOUNT THERMOSTAT SWITCH
For all models. The desired comfort setting can be selected on the wall thermostat and
the log heater will automatically cycle from pilot to the heat setting selected. Includes
thermostat assembly, 25' of wire and two mounting screws.
F2040 GWMT1 Kit, Thermostat Wall Mount
WALL-MOUNT ON/OFF SWITCH
For all models. Allows the gas log heater to be turned on and off with a wall switch.
F0245 GWMS2 On/Off Wall Switch Kit
GAS APPLIANCE INSTALLATION KIT
MODE
PROG
SET
F0249 CIKA Gas Appliance Installation Kit
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NOTES
______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
30
Page 31
Innovative Hearth Products
®
Astria
Brand Gas Log Set & Outdoor Gas Fire Pit
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original instal­lation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1769 East Lawrence Street; Russellville, AL 35654 or visit our website at WWW.ASTRIA.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products
P/N 900201-00, Rev. B 02/2018
Innovative Hearth Products 1769 East Lawrence Street • Russellville, AL 35654
Page 32
Astria.us.com
P126854-01
Record the following important information about your appliance:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design, materials, specifications, prices and also to discontinue colors, styles and products. Consult your local distributor for fireplace code information.
Printed in U.S.A. © 2014 Innovative Hearth Products P/N 126854-01 Rev. F 03/2019
1769 East Lawrence Street • Russellville, AL 35654
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