Astria Triflame18MN, Triflame24MN, Triflame18MP, Triflame24MP Installation And Operation Instructions Manual

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Page 1

Installation and Operation Instructions

Unvented (Vent-Free) Gas Log Heater

P/N 126821-01 Rev. B 08/2016

P126821-01

PFS

Report No. F11-017

Models

Triﬂ ame18MN Triﬂ ame24MN

For use with log sets

MixedOak18/24/30

RichOak18/24/30

Triﬂ ame18MP

ScarletOak18/24/30

TimberOak18/24/30

Triﬂ ame24MP

WesternTimber18/24/30

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built ﬁ replace or in a listed ventless ﬁ rebox enclosure. It is design-certiﬁ ed for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 6 of this manual.

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

Page 2

TABLE OF CONTENTS

Safety .................................................................. 2

Product Identiﬁ cation ...........................................5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 8

Operation ........................................................... 29

Inspecting Burners............................................. 31

Cleaning and Maintenance ................................ 32

SAFETY

WARNING: Improper

Troubleshooting .................................................33

Replacement Parts ............................................ 37

Service Hints .....................................................37

Technical Service...............................................37

Speciﬁ cations .................................................... 37

Wiring Diagram .................................................. 37

Parts .................................................................. 38

Accessories ....................................................... 45

Warranty ............................................................47

WARNING: This is an

installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualiﬁ ed installer, service agency or the gas supplier.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factorybuilt ﬁ replace or in a listed

unvented gas-ﬁ red heat- er. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air

for Combustion and Ventilation section on Page 6

of this manual. This appliance may be in-

stalled in an aftermarket,* permanently located, manufactured (mobile) home, where not prohib-

ited by local codes. ventless ﬁ rebox enclosure. It is design-certified for these installations in accordance with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factorybuilt ﬁ replace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

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This appliance is only for

use with the type of gas

indicated on the rating

plate. This appliance is

not convertible for use

with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

126821-01B2

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SAFETY

Continued

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

IMPORT ANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this appliance. Improper use of this appliance can cause serious injury or death from burns, ﬁ re, explo- sion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the ﬂ u, with headaches, dizziness or nausea. If you have these signs, the ﬁ replace may not be working properly. Get fresh air at once! Have ﬁ replace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ u- ence of alcohol and those at high altitudes.

Natural and Propane/LP odor-making agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this ﬁ replace.

gases are odorless. An

WARNING: Any change to this heater or its controls can be dangerous.

W ARNING: Do not allow fans to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame patterns. Ceiling fans can create drafts that alter burner ﬂ ame patterns. Altered burner patterns can cause sooting.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

Do not place clothing or other ﬂ ammable material on or near the appliance. Never place any objects on the appliance.

Appliance base assembly becomes very hot when running appliance. Keep children and adults away from hot surface to avoid burns or clothing ignition. Appliance will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the room with ance

. When using the hand-held remote accessory , keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this appliance with the ﬁ replace screen and hood in place. Make sure ﬁ replace screen and hood are in place before running appliance. The ﬁ replace screen shall have openings for introduction of combustion air.

appli-

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

126821-01B 3

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Keep the appliance area clear and free from combustible materials, gasoline and other ﬂ ammable va- pors and liquids.

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SAFETY

Continued

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not use any phone in your building

• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the ﬁ re department

4. This heater shall not be installed in a bedroom or bathroom, unless installed as a vented appliance. See Installing Damper

Clamp Accessory (Required For Vented Applications), Page 12. This gas log set

may not be installed as a vented appliance in a bedroom or bathroom in the Commonwealth of Massachusetts.

5. Before installing in a solid fuel burning ﬁ re- place, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualiﬁ ed chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney ﬂ ue for damage. If damaged, repair ﬂ ue and ﬁ rebox before operating appliance.

6. Do not burn solid-fuel in a ﬁ replace in which a vent-free appliance is installed.

7. If appliance has glass doors, never operate this appliance with glass doors closed. Any glass doors shall be fully opened when the appliance is in operation. If you operate appliance with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace.

8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, Page 32.

9. Before using furniture polish, wax, carpet

Y oung children should be carefully supervised when they are in the same room as the appliance. T oddlers, young children and others may be susceptible to accidental burns. A physical barrier is recommended if there are at-risk individuals in the house. T o restrict access to a ﬁ replace or stove, install an adjustable safety gate to keep toddlers, young children and other at-risk individuals out of the room and away from hot surfaces.

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cleaner or similar products, turn appliance off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture.

10. This appliance needs fresh, outside air ventilation to run properly. This appliance has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the appliance if enough fresh air is not available. See Air for Combustion and Ventilation, Page 6. If heater keeps shutting off, see Troubleshooting, Page 33.

11. Do not run appliance

• where ﬂ ammable liquids or vapors are used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn paper or other objects.

13. Do not use this room heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

14. Do not operate appliance if any log is broken. Do not operate appliance if a log is chipped (dime-sized or larger).

15. Turn appliance off and let cool before servicing, installing or repairing. Make sure the selector switch is in the OFF position. Only a qualiﬁ ed service person should install, service or repair appliance.

16. Make sure the selector switch is in the OFF position when you are away from home for long periods of time.

17. Remote-ready appliances must not be connected to any external electrical source.

18. Operating appliance above elevations of 4,500 feet may cause pilot outage.

19. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

20. Provide adequate clearances around air openings.

21. Follow the clearance requirements within

this manual to assure adequate clearances for accessibility for purposes of servicing and proper operation.

126821-01B4

Page 5

Left Side

PRODUCT IDENTIFICATION

Chassis

Glowing

Front

Embers

Flame Adjustment Knob

Figure 1 - Product Identiﬁ cation

LOCAL CODES

Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂ oor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

Quincy, MA 02269

UNPACKING

1. Remove logs and appliance base assembly from carton(s).

Right Side

Control Knob

NOTE: Do not pick up appliance base as-

sembly by burners. This could damage the appliance. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and appliance for shipment.

3. Check appliance for any shipping damage. If appliance is damaged, promptly inform dealer where you purchased the appliance.

CAUTION: Do not remove the data plates from the grate assembly. The data plates contain important warranty and safety information.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁ tter licensed in the Common- wealth of Massachusetts.

• The ﬂ exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bathrooms.

• A working smoke detector must be installed in the area where vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁ red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

126821-01B 5

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PRODUCT FEATURES

OPERATION

This appliance is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by both realistic ﬂ ames and glowing coals. This appliance is designed for vent-free operation with ﬂ ue damper closed. It has been tested and approved to the ANSI Z21.11.2 standard for unvented appliances. State and local codes in some areas prohibit the use of vent-free appliances. This appliance may also be operated as a vented decorative (ANSI Z21.60) product by opening the ﬂ ue damper.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not

be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes. Read the following instructions to ensure proper fresh air for this and other fuelburning appliances in your home.

Today’s homes are built more energy efﬁ cient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.

While it is good to make your home energy efﬁ cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, some ﬁ replaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. That will ensure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUA TE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classiﬁ cations:

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SAFETY DEVICE

This appliance has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room appliances. The ODS/pilot shuts off the appliance if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This appliance has an electronic Igniter to light appliance fuel supply.

1. Unusually Tight Construction

2. Unconﬁ ned Space

3. Conﬁ ned Space The information on Page 6-8 will help you

classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is deﬁ ned as construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 less with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and ﬂ oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, Page 8. If your home does not meet all three criteria above, proceed to Determining Fresh-Air Flow For Heater Location, Page 8.

Conﬁ ned and Unconﬁ ned Space

The National Fuel Gas Code, ANSI Z223.1/ NFP A54 allows two methods for determining whether the space in which the heater is being

-11

kg per pa-sec-m2) or

126821-01B6

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AIR FOR COMBUSTION AND VENTILATION

Continued

installed is conﬁ ned or unconﬁ ned space. The standard method deﬁ nes a conﬁ ned space as a space whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space and an unconﬁ ned space as a space whose volume is not less than 50

cubic feet per 1,000 Btu/hr (4.8 m

per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconﬁ ned space.

Where the air inﬁ ltration rate of a structure is known, the Known Air Inﬁ ltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is conﬁ ned or unconﬁ ned.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conﬁ ned or Unconﬁ ned Space Using the Standard Method

Use this work sheet to determine if you have a conﬁ ned or unconﬁ ned space.

Space: Includes the room in which you will install ﬁ replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine

the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support) Example: 2560 cu. ft. (volume of space) x 20

= 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel-burning appliances

in the space.

126821-01B 7

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Vent-free ﬁ replace __________Btu/Hr Gas water heater* __________Btu/Hr Gas furnace __________Btu/Hr Vented gas heater __________Btu/Hr Gas ﬁ replace logs __________Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors. Example: Gas water heater __________Btu/Hr Vent-free ﬁ replace + _________Btu/Hr Total = _________Btu/Hr

4. Compare the maximum Btu/Hr the space

can support with the actual amount of Btu/

Hr used. ______Btu/Hr (maximum the space can support) ______Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the

space can support)

73,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the above example is a conﬁ ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides

an unconﬁ ned space, remove door to adjoin-

ing room or add ventilation grills between

rooms. See Ventilation Air From Inside

Building, Page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, Page 8. C. Install a lower Btu/Hr heater, if lower Btu/Hr

size makes room unconﬁ ned. If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconﬁ ned space. You will need no additional fresh air ventilation.

40,000 33,000 73,000

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

Page 8

AIR FOR COMBUSTION AND VENTILATION

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into Adjoining

Room,

Option 1

12"

Continued

VENTILA TION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconﬁ ned space. When ventilating to an adjoining unconﬁ ned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). Y ou can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Ventilated Attic

Ventilated

Crawl Space

To Attic

Crawl

Space

Outlet

Inlet Air

Outlet Air

Inlet Air

Figure 2 - Ventilation Air from Inside Building

INSTALLATION

NOTICE: This appliance is intended for use as supplemental heat. Use this appliance along with your primary heating system. Do not install this appliance as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using appliance. This will help circulate the heat throughout the house. In the event of a power outage, you can use this appliance as your primary heat source.

person must install appliance. Follow all local codes.

NOTICE: State or local codes may only allow operation of this appliance in a vented conﬁ guration. Check your state or local codes.

WARNING: A qualiﬁ ed service

Figure 3 - Ventilation Air from Outdoors

WARNING: Make sure the selector

switch is in the OFF position before installing

appliance.

WARNING: Any outside air ducts and/or ash dumps in the ﬁ replace shall be permanently closed at time of appliance installation.

WARNING: Seal any fresh air vents or ash clean-out doors located on ﬂ oor or wall of ﬁ replace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ﬂ ue damper.

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126821-01B8

Page 9

INSTALLATION

Continued

W ARNING: Before installing in a solid fuel-burning ﬁ replace, the chimney ﬂ ue and ﬁ rebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ﬂ ue may create and distribute soot within the house. Inspect chimney and ﬁ rebox ﬂ ue for damage. If dam- aged, repair ﬂ ue and ﬁ rebox before operating appliance.

CHECK GAS TYPE

Use the correct type of gas (natural or propane/ LP). If your gas supply is not the correct gas type, do not install appliance. Call dealer where you purchased the appliance for proper type appliance.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate.

Field conversion is not permitte

INST ALLATION AND CLEARANCES FOR VENT-FREE OPERATION

W ARNING: Never install the

appliance

• in a bedroom or bathroom unless installed as a vented appliance, see

Page

• in a recreational vehicle where curtains, furniture, clothing

• or other ﬂ ammable objects are less

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂ oor , ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

Floor 5", Front: 36"

than 36" from front, 42" from top of appliance; for side clearances see

Figure 4, Page 10

• in high trafﬁ c areas

• in windy or drafty areas

CAUTION: This appliance

LOG SIZING REQUIREMENTS

Log

Size

18" 19" 14" 28" 20" 24" 19" 14" 32" 22" 30" 19" 14" 40" 30"

Minimum Firebox Size

Height Depth

Front

Width

Rear*

Width

creates warm air currents. These currents move heat to wall surfaces next to appliance. Installing appliance next to vinyl

Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured ﬁ replace or listed vent-free ﬁ rebox.

or cloth wall coverings or operating appliance where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning ﬂ uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT: Vent-free appliances add moisture to the air. Although this is beneﬁ cial, installing appliance in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, Page 6.

126821-01B 9

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Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the ﬁ replace

cabinet to any combustible material and wall should follow diagram in Figure 4, Page 10.

Example: The face of a mantel, book-

shelf, etc. is made of combustible material and protrudes 3-1/2" from the wall. This combustible material must be 4" from the side of the fireplace cabinet (see

Figure 4, Page 10).

Page 10

INSTALLATION

Heat Resistant Material

(A)

Continued

NOTE: When installing your gas logs into

a manufactured ﬁ rebox, follow ﬁ rebox manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from the top of the ﬁ replace

opening to the ceiling should not be less than 42".

NOTICE: Manual control appliances may be used as a vented product. If so, you must always run appliance with chimney ﬂ ue damper open. If running appliance with damper open, noncombustible material above ﬁ replace opening is not needed. Go to Installing Damper Clamp Accessory (Required For Vented Applications), Page 12.

Example

Noncombustible Material Distance (A)

2" or more Noncombustible mate-

Between 8" and 12"

Less than 8"

Requirements for Safe Installation

rial OK. 24" or 30" Models:

Install ﬁ replace hood ac- cessory (GA6050 - see Accessories, Page 45).

18" Model: Noncombustible material OK.

Noncombustible material must be extended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate appliance with ﬂ ue damper open.

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

Minimum Noncombustible Material Clearances

If Not Using Mantel

NOTE: If using a mantel proceed to If Using Mantel. If not using a mantel, follow these instructions.

You must have noncombustible material(s) above the ﬁ replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" and 30" Models Only). See Figure 5 for minimum clearances.

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

If Using Mantel

You must have noncombustible material(s) above the ﬁ replace opening. Noncombus- tible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the ﬁ replace hood accessory (24" and 30" Models Only). Even if noncombustible material is more than 12", you may need the hood accessory to deﬂ ect heat away from your mantel shelf. See Figures 5, 6 and 7 on

Page 10-11, for minimum clearances. IMPORTANT: If you cannot meet these mini-

mum clearances, you must operate appliance with chimney ﬂ ue damper open. Go to Install-

ing Damper Clamp Accessory (Required For Vented Applications), Page 12.

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126821-01B10

Page 11

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18" 20"

10"

12"

Distances to Underside of

Mantel

Hood (GA6050

or GA6053)

Top of Fireplace Opening

Underside

of Mantel

Shelf

Mantel Shelf

14" Min.

Combustible Material

Noncombustible Material

Continued

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between ﬁ replace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of ﬁ replace opening, a hood is not required (see Figure 6).

10"

Minimum NonCombustible Material

Minimum NonCombustible Material Height

Figure 6 - Minimum Mantel Clearances

Without Using Hood

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7, when using hood.

Mantel Shelf

(A)

18"

20"

12"

14"

22"

17"

19"

Distances to Underside of Mantel

Underside of Mantel Shelf

24"

20"

Top of Fireplace Opening

All minimum distances are in inches

Log Set 24"/30" Models

18" Model

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the ﬁ rebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate the logs only with the ﬂ ue

damper open

• raise the mantel to an acceptable

height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on the ﬂ oor level,

you must maintain the minimum distance of 14" to combustibles (see Figure 8).

B. If combustible materials are less than

14" to the ﬁ replace, you must install ap- pliance at least 5" above the top surface of combustible ﬂ ooring including tile and carpet (see Figure 9).

Figure 8 - Minimum Fireplace Clearances

Figure 7 - Minimum Mantel Clearances

Minimum clearance requirements include any projections such as shelves, window sills, mantels, etc. above the appliance.

126821-01B 11

When Using Hood

Figure 9 - Minimum Fireplace Clearances

Astria.US.com

If Installed at Floor Level

Hearth

5" Min.

Combustible Material

Above Combustible Flooring

Page 12

INSTALLATION

Continued

INSTALLING DAMPER CLAMP ACCESSORY (REQUIRED FOR VENTED APPLICA TIONS)

NOTE: When used as a vented appliance, it must be installed only in a solid-fuel-burning ﬁ replace with a working ﬂ ue and constructed of noncombustible material.

For Massachusetts Residents Only: Installation of this gas log set as a vented appliance in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.

If your appliance is a manually-controlled model, you may use this appliance as a vented product. There are three reasons for operating your appliance in the vented mode.

1. The ﬁ replace does not meet the clearance to combustibles requirements for ventfree operation.

2. State or local codes do not permit ventfree operation.

3. You prefer vented operation.

If reasons number 1 or 2 above apply to you, you must permanently open chimney ﬂ ue damper. You must install the damper clamp accessory (to order, see Accessories, Page

45). This will ensure vented operation (see

Figure 10). The damper clamp will keep

damper open. Installation instructions are included with clamp accessory.

See chart below for minimum permanent ﬂ ue opening you must provide. Attach damper clamp so the minimum permanent ﬂ ue open- ing will be maintained at all times.

Area of Various Standard Round Flues

Diameter Area

5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches

Chimney Minimum Permanent Height Flue Opening

6' to 15' 39 sq. inches 15' to 30' 29 sq. inches

Damper Clamp

Damper

Damper Clamp

Damper

Masonry Fireplace

Figure 10 - Attaching Damper Clamp

Manufactured Fireplace

Damper

INST ALLING APPLIANCE BASE ASSEMBLY

W ARNING: Y ou must secure this appliance to ﬁ replace ﬂ oor. If not, appliance will move when you adjust controls. Moving appliance may cause a gas leak or log misplacement.

WARNING: If installing in a sunken fireplace, special care is needed. You must raise the ﬁ replace ﬂ oor to allow access to appliance control panel. This will ensure adequate air ﬂ ow and guard against sooting and controls being damaged. Raise ﬁ replace ﬂ oor with noncombustible material. Make sure material is secure.

CAUTION: Do not pick up appliance base assembly by burners. This could damage the appliance. Only handle base assembly by grates.

IMPORTANT: Make sure the appliance burn- ers are level. If appliance is not level, appliance will not work properly.

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126821-01B12

Page 13

INSTALLATION

Continued

Installation Items Needed

• hardware package (provided with appliance)

• approved ﬂ exible gas hose and ﬁ ttings (only provided with TF burner system series) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not provided)

• electric drill with 3/16” masonry drill bit

NOTE: Install optional receiver and hand-held remote control kit (see Accessories, Page 44) before installing gas log appliance. See installation instructions included with the kit.

1. Apply pipe joint sealant lightly to male

threads of the 1/2 NPT side of gas ﬁ tting elbow (provided) and connect to inlet side of gas control. Remove gas ﬁ tting from ﬂ exible gas hose (provided) before connecting to elbow (see Figure 11).

2. Position appliance base assembly in

ﬁ replace.

3. Mark screw locations through holes in

front panel of base (see Figure 12). If installing in a brick-bottom ﬁ replace, mark screw locations in mortar joint of bricks.

4. Remove appliance base from ﬁ replace.

5. Drill holes at marked locations using 3/16"

drill bit.

6. Attach base, through holes in back side pan-

els of base, to ﬁ replace ﬂ oor using masonry screws provided in hardware package (see

Figure 12).

7. Connect to gas supply. See Connecting

To Gas Supply.

Flexible Gas Hose (Provided with VGC Series Models Only) (Install if allowed by local codes)

Elbow, 3/8 NPT x 3/8 Flare

Gas Control

Figure 11 - Attaching Flexible Gas Hose

to Appliance Gas Regulator

Masonry Screw

Figure 12 - Attaching Base to Fireplace

Floor

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualiﬁ ed ser- vice person must connect appliance to gas supply . Follow all local codes.

CAUTION: Never connect propane/LP appliance directly to the propane/LP supply. This appliance requires an external regulator (not supplied). Install the external regulator between the appliance and propane/LP supply.

WARNING: Never connect natural gas appliance to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

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Page 14

INSTALLATION

Continued

Installation Items Needed

Before installing appliance, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

• approved ﬂ exible gas line with gas connec- tor (if allowed by local codes) (not provided)

* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer.

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, appliance regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 13. Pointing the vent down protects it from freezing rain or sleet.

Check your building codes for any special requirements for locating equipment shutoff valve to appliances.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged appliance valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

Propane/LP Supply Tank

External Regulator with Vent Pointing Down

Figure 13 - External Regulator With Vent

Pointing Down

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to appliance. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from appliance

(see Figure 14). IMPORTANT: Install equipment shutoff valve

in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Equipment Shutoff Valve With 1/8" NPT Tap*

Approved Flexible Gas Hose (if allowed by local codes)

3" Minimum

Pipe Cap Tee Nipple Joint

Gas Control

Figure 14 - Gas Connection

* Purchase the optional equipment shutoff

valve from your dealer.

**Minimum inlet pressure for purpose of input

adjustment.

Sediment Trap

PROPANE/LP

From External

Regulator

(11" W.C.**

to 14" W.C.

Pressure)

NATURAL

From Gas

Meter

(5" W.C.**

to 10.5"

W.C.

Pressure)

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126821-01B14

Page 15

INSTALLATION

Continued

We recommend that you install a sediment trap in supply line as shown in Figure 14, Page 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and appliance. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into appliance controls. If sediment trap is not installed or is installed wrong, appliance may not run properly.

CAUTION: A void damage to gas control. Hold gas control with wrench when connecting it to gas piping and/or ﬁ ttings.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ﬂ ame to check for a leak. Apply a noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect appliance and equipment shutoff valve to gas supply . Check reconnected ﬁ ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig- ure 15).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 16 or 17 on Page 15-16). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment Shutoff Valve

CAUTION: Make sure external regulator has been installed between propane/LP supply and appliance. See guidelines under Connecting to Gas Sup-

Figure 15 - Equipment Shutoff Valve

Propane/LP Supply Tank

Closed

Equipment Shutoff Valve

ply, Page 13.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage appliance regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

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Figure 16 - Checking Gas Joints

(Propane/LP Only)

Control Valve Location

Page 16

INSTALLATION

Continued

Equipment Shutoff Valve

Gas Meter

Control Valve Location

Figure 17 - Checking Gas Joints (Natural

Gas Only)

PRESSURE TESTING APPLIANCE GAS CONNECTIONS

Open equipment shutoff valve (see Fig-

ure 15, Page 15).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of appliance is in the OFF position.

4. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 16, Page 15 or Figure 17). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light appliance (see Operation, Page 29). Check all other internal joints for leaks.

Turn off appliance (see To Turn Off Gas to

7. Appliance, Page 30.

INSTALLING SWITCH

The AUTO/OFF/ON switch for this log set is installed into the small single log accompanying this log set. This switch needs to be used only if remote or wall switch is not being used.

Connect the wires to the valve from the switch assembly as shown in Figure 18.

To OFF Terminal on Switch

T o AUTO Terminal

Control Valve

Figure 18 - Connecting Wires

on Switch

INSTALLING OPTIONAL REMOTE (ACCESSORY)

Installing Remote Receiver

Remote control accessories are available separately (see Accessories, Page 45). Read instructions shipped with remote control along with instructions below before attempting installation.

1. If unit is already installed in ﬁ replace, con- tinue with these instructions. If unit has not been installed in ﬁ replace, go to step 6 and continue installation of remote accessory .

WARNING: Turn off appliance and let cool before handling any part of appliance. Make sure gas is turned of to unit.

2. Carefully remove logs and set aside.

3. Locate mounting screws on sides of appliance base assembly and remove screws. Set screws aside for reinstallation.

4. Disconnect gas line from appliance base as shown in Figure 11, Page 13.

WARNING: A qualiﬁ ed ser- vice person must connect and disconnect gas to appliance. Follow all local codes.

5. Remove appliance base from ﬁ replace.

6. If installed, disconnect AUTO/OFF/ON switch wire from control valve at TPTH and TH locations (see Figure 19, Page 17).

7. Connect wires from hardware pack (with remote receiver bracket) to control valve at the TPTH and TH locations as shown in Figure 19, Page 17. Connect other ends of these wires to remote receiver wires.

NOTE: Make sure excess wire does not

interfere with burner or pilot.

If appliance was removed from ﬁ replace

8. before installation of remote accessory, see Installing Appliance Base Assembly on Page 12 to reinstall appliance into ﬁ replace. T est gas connection for leaks (see Checking

Gas Connections, Page 15).

9. If logs were removed from appliance for install remote accessory, replace logs (see Installing Logs, Embers and Volcanic Stone, Page 17-28).

10. Place remote receiver on ﬁ replace ﬂ oor next to control valve. Make sure the remote receiver and wires are not on or touching either gas burner on the log set.

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126821-01B16

Page 17

INSTALLATION

Continued

Switch

Control Valve

Figure 19- Disconnecting Switch from

Control Valve

INSTALLING LOGS, EMBERS AND VOLCANIC STONE

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this appliance may result in property damage or personal injury.

SCARLETOAK™ (18,24,30) SERIES LOG PLACEMENT

It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed for use with the appliance as shown in Figure 20.

NOTE: Each log is marked with a part number. See Page 40 for part numbers.

1. Place rear log (#1) on base assembly as shown in Figure 21. Log will ﬁ t over right end of burner and rest in middle of U-burner.

2. Place left bottom log (#2) onto base assembly as shown in Figure 22. See detail in drawing for contour on bottom of log. Log will ﬁ t over metal brackets and ﬂ at onto base assembly

3. Place right bottom log (#3) onto pan burner as shown in Figure.

CAUTION: After installation and periodically thereafter , check to ensure that no ﬂ ame comes in contact with any log. With appliance set to Hi, check to see if ﬂ ames contact any log. If so, reposition logs according to log installation instructions in this manual. Flames contacting logs will create soot.

Triﬂ ame™ Series Burner System -

Log Compatibility Chart

Burner Sys-

tem Models

Triﬂ ame18MN Triﬂ ame18MP

Triﬂ ame24MN Triﬂ ame24MP

Fiber Log

Models

MixedOak18

TimberOak18

MixedOak24

TimberOak24

MixedOak30

TimberOak30

Refractory Log

Models

RichOak18

ScarletOak18

Timber18

RichOak24

ScarletOak24

WesternTimber24

RichOak30

ScarletOak30

WesternTimber30

Figure 21 - Installing Log #1

Bottom of Log #2

Figure 20 Triﬂ ame Series Burner System-

Log Compatibility Chart

126821-01B 17

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Figure 22 - Installing Logs #2 and #3

Page 18

INSTALLATION

Continued

4. Place front log (#4) on top of left and right bottom logs as shown in Figure 23. Notches in bottom of log #4 will ﬁ t over ribs in logs #2 and #3.

5. Place top left log (#5) onto rear log (#1) and front log (#3). Match round peg on bottom of top left log (#5) with round hole in front log (#3) and square hole in log #5 with square peg on log #1 (see Figure 24).

6. Place top middle log (#6) onto rear log (#1) and front log (#3). Match square peg on bottom of log #6 with square hole on log #4 and round hole on log #6 with peg on log #1 (see Figure 25).

Figure 25 - Installing Logs #6 and #7

Rib

Figure 23 - Installing Log #4

7. Place top right log (#7) onto top middle log #6 and front log (#3) matching peg on bottom of top right log #7 with hole on top middle log #6 and hole in top right log #7 with peg on front log (#3) (see Figure 25).

8. Final Assembly is shown in Figure 26. See Figure 27, Page 18 for additional views.

Figure 26 - Final Assembly

Figure 24 - Installing Log #5

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126821-01B18

Page 19

INSTALLATION

Continued

18" Models

24" Models

Base assembly

Figure 28 - Installing Log # 1

''U'' Burner

30" Models

Figure 27 - Correct Log Placement

Figure 29 - Installing Log # 2

MIXEDOAK™ (18,24,30) SERIES LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed for use with the appliance as shown in Fig- ure 20, Page 17.

1. Place the rear log (#1) on base assembly as shown in Figure 28. Log will ﬁ t over right end of burner and rest in middle of U-burner.

2. Place the middle log (#2) in front of ''U''burner and against the edges of plate as shown in Figure 29.

3. Place the front left log (#3) onto the base assembly between the middle log and the

126821-01B 19

Astria.US.com

grate. The back of the front left log will rest against the front of the middle log. The notch in the end of the front left log will

ﬁ t around the grate bar. See Figure 30, Page 19.

4. Place the front right log (#4) onto the base assembly between the middle log and the grate. The back of the front right log will rest against the front of the middle log. The notch in the end of the front right log will ﬁ t around the grate bar . See Figure 31, Page 19.

5. Place the left top back log (#5) on top of the rear log. Match the rectangular projec-

Page 20

INSTALLATION

Continued

Figure 30- Installing Log # 3

Metal Pin

Figure 32 - Installing Log # 5

Metal Pin

Figure 31- Installing Log # 4

tion on top of the left side of the rear log with the rectangular hole on the bottom of the left top back log. Match the metal pin on the top of the rear log with the round hole in the bottom of the left top back log. See Figure 32.

6. Place the left top front log (#6) on the top of the middle log and the left top back log. Match the rectangular projection on top of the middle log with the rectangular hole on the bottom of the left top front log. The left top front log will rest on the ﬂ at part of the left top back log. See Figure 33.

7. Place the right crossover log (#7) on top of the middle log and rear log as shown

Astria.US.com

Figure 33 - Installing Log # 6

in Figure 34, Page 20. Match the round peg on the top of the rear log with the round hole on the bottom of the right crossover log and square peg on the top of the middle log with the square hole on the bottom of the right crossover log.

8. Match the round hole on the bottom of the center crossover log (#8) with the metal pin on the top of the right crossover log. Rest the front of the center crossover log on top of the front right log and against the grate. See Figure 35, Page 20 for ﬁ nal assembly .

9. Final Assembly is shown in Figure 36, Page 20.

126821-01B20

Page 21

INSTALLATION

Figure 34 - Installing Log # 7

Continued

TIMBEROAK™ (18,24,30) LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with heater or as identiﬁ ed for use with the appliance as shown in Figure 20, Page 17. Each log includes reference numbers formed in the bottom or back of the log. The circled number indicates the order it is placed on the burner system. The remaining numbers indicate the size burner system the logs are designed to ﬁ t. For example, the ﬁ rst log for a 24 inch burner system will include a circled 1 and also a 24. The circled 1 indicates this is the ﬁ rst log to be installed. The 24 in- dicates this log belongs to a 24 inch log set.

1. Place the rear log (#1) on base assembly as shown in Figure 37. Log will ﬁ t over right end of burner and rest in middle of U-burner.

Base assembly

''U'' Burner

Figure 35 - Installing Log # 8

Figure 37 - Installing Log # 1

2. Place the middle log (#2) in front of the U-burner and against the edges of the plate as shown in Figure 38, Page 21.

3. Place the front left log (#3) onto the base assembly between the middle log (#2) and the grate ﬁ ngers. The back of the front left log (#3) will rest against the front of the middle log (#2). The notch at the end of the front left log (#3) will ﬁ t around the grate bar. See Figure 39, Page 21.

4. Place the front right log (#4) onto the base assembly between the middle log (#2) and the grate. The back of the front

Figure 36- Final Assembly

126821-01B 21

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right log (#4) will rest against the front of the middle log (#2). The notch in the end of the front right log (#4) will ﬁ t around the grate bar. See Figure 40, Page 22.

Page 22

Figure 38 - Installing Log # 2

INSTALLATION

Continued

5. Place the left back top log (#5) on top of

the rear log (#1). Match the rectangular peg on top of the left side of the rear log (#1) with the rectangular hole on the bottom of the left back top log (#5). Match the metal pin on the top of the rear log (#1) with the round hole in the bottom of the left back top log (#5). See Figure 41.

6. Place the left top forked log (#6) on the top

of the middle log (#2). Match the rectangular projection on top of the middle log (#2) with the rectangular hole on the bottom of the left top forked log (#6). Match the metal pin on the top of the middle log (#2) with the round hold in the bottom of the left top forked log (#6). See Figure 42.

Rectangular Peg

Metal Pin

Figure 39 - Installing Log # 3

Figure 40 - Installing Log # 4

Rectangular Peg

Astria.US.com

Figure 41 - Installing Log # 5

Metal Pin

Figure 42 - Installing Log # 6

126821-01B22

Page 23

INSTALLATION

Continued

7. Place the right rear chunk log (#7) on top of the middle log (#2) and rear log (#1) as shown in Figure 43. Match the round peg on the top of the rear log (#1) with the round hole on the bottom of the right rear chunk (#7) log and square peg on the top of the middle log (#2) with the square hole on the bottom of the right rear chunk log (#7).

Round

Peg

9. Place the top right log (#9) on top of the right rear chunk log (#7) and front right mid log (#8) as shown in Figure 45. Match the round peg on the top of the right rear chunk log (#7) with the round hole on the bottom of the top right log (#9) and square peg on the top of the front right mid log (#8) with the square hole on the bottom of the top right log (#9).

Round Peg

Square Peg

Figure 43 - Installing Log # 7

8. Place the front right mid log (#8) on top of the front right log (#4) as shown in Figure 44. Match the round metal pin on the top of the front right log (#4) with the round hole on the bottom of the front right mid log (#8).

Figure 45 - Installing Log # 9

10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in Figure 46, Page 23. Match the rect- angular peg on the top of the right rear chunk log (#7) with the rectangular hole on the bottom of the right rear top log (#10).

11. Place the left top log (#11) on top of the left back top log (#5) and left top forked log (#6) as shown in Figure 47, Page 24. Match the round peg on the top of the left top forked log (#6) with the round hole on the bottom of the top left log (#1 1) and rectangular peg on the top of the left back top log (#5) with the rectangular hole on the bottom of the top left log (#11).

12. Final Assembly is shown in Figure 48, Page 23.

Metal Pin

Figure 44 - Installing Log # 8

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Page 24

INSTALLATION

Continued

RICHOAK™ (18,24,30) LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with heater or as identiﬁ ed for use with the heater as shown.

1. Place bottom ember log on base as-

sembly as shown in Figure 49. The log should ﬁ t over the left side of the burner and rest in the middle of the U-burner.

Bottom Ember Log

Figure 46 - Installing Log # 10

Round

Peg

Figure 47 - Installing Log # 11

Burner Tube

Square Peg

Base Assembly

Figure 49 - Installing Bottom Ember Log

2. Place the rear log on the base assembly as shown in Figure 50. The rear log has grooves in the bottom which will allow the log to sit on the burner and behind the bottom ember log

Figure 48 - Final Assembly

Rear Log

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Burner Tube

Figure 50 - Installing Rear Log

126821-01B24

Page 25

INSTALLATION

Continued

3. Place the right front log onto the base and grate assembly as shown in Fig- ure 51. The log has notches in the bottom for the grate.

Right Front Log

Grate Assembly

5. Place the right crossover log onto the rear log and the right front log as shown in Figure 53. The right crossover log has notches in the bottom that will line up with the projections on the rear log and the right front log.

Right Crossover Log

Projections for Sitting Log

Figure 51 - Installing Right Front Log

4. Place the left front log onto the base and the right front log as shown in Figure 52. The left front log has a notch on the bottom that will line up with the projection on the right front log.

Left Front Log

Rectangular Projection

Base Assembly

Figure 53 - Installing Right Crossover

Log

6. Place the left crossover log onto the rear log and the left front log as shown in Figure 54. The left crossover log has notches in the bottom that will line up with the projections on the rear log and the left front log.

Left Crossover Log

Projection for Sitting Log

Figure 52 - Installing Left Front Log

Projection for Sitting Log

Figure 54 - Installing Left Crossover Log

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Page 26

INSTALLATION

Continued

WESTERNTIMBER™ (18,24,30) LOG PLACEMENT

It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance or as identiﬁ ed for use with the appliance as shown.

1. Place the rear log (#1) on base assembly as shown in Figure 56. Log will ﬁ t over right end of burner and rest in middle of U-burner (see Figure 56).

Figure 55 - Burner Assembly

Rear

Log

3. Place the front left log (#3) onto the base assembly between the middle log and the grate. The back of the front left log will rest against the front of the middle log. The notch in the end of the front left log will ﬁ t around the grate bar. See Figure 58.

Front Left Log

Figure 58 - Installing Log #3

Front Right Log

Figure 56 - Installing Log #1

2. Place the middle log (#2) in front of ''U''burner and against the edges of plate as shown in Figure 57.

Middle Log

Figure 57 - Installing Log #2

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Figure 59 - Installing Log #4

126821-01B26

Page 27

INSTALLATION

Continued

5. Place the left top back log (#5) on top of the rear log. Match the rectangular projection on top of the left side of the rear log with the rectangular hole on the bottom of the left top back log. Match the metal pin on the top of the rear log with the round hole in the bottom of the left top back log. See Figure 60.

Left Top Back Log

Figure 60 - Installing Log # 5

Right Crossover Log

Figure 62 - Installing Log # 7

Center Crossover Log

Left Top Front Log

Figure 61 - Installing Log # 6

7. Place the right crossover log (#7) on top of the middle log and rear log as shown in Figure 62. Match the round peg on the top of the rear log with the round hole on the bottom of the right crossover log and square peg on the top of the middle log with the square hole on the bottom of the right crossover log.

Figure 63 - Installing Log # 8

Figure 64 - Final Assembly

(top view)

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Page 28

INSTALLATION

Continued

EMBER PLACEMENT

WARNING: Do not use any other ember material not supplied with this unit.

WARNING: Do not operate

unit without ember material correctly in place as shown in Figures 65 and 66. Do NOT place ember material anywhere else on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember material may produce carbon monoxide or soot. If replacement embers are needed, the replacement embers must be purchased from IHP. See Page 39

for part numbers.

WARNING: All previously applied loose material must be removed prior to reapplication.

1. Two ember materials are supplied with this log set. Platinum Bright Embers give a bright glow appearing as hot coals. Should embers need replacing, see Parts, Page 38.

Platinum Bright Ember placement. Add

embers to front, ﬂ at burner. Gently remove embers from bag. Separate pieces of ember material and place on surface of ﬂ at burner just behind horizontal ports as shown in Figure 65.

Glowing Embers placement. Place

Glowing Embers material on front ﬂ at burner in areas away from ports as shown in Figure 66.

2. Add volcanic stone and small decorative logs around base of heater if desired.

DO NOT place rock or additional logs on front burner or on logs. Placing any

material on unit other than ember material on front burner may result in production of carbon monoxide or soot. Use volcanic stone to hide wires from switch/log to control valve. Place switch/log so the switch is easy to access.

Ember Material

Figure 65 - Platinum Bright Embers

Glowing Embers (rockwool)

Figure 66 - Placement of Glowing Embers (shown with Platinum Bright Embers)

Astria.US.com

Flat Front Burner

126821-01B28

Page 29

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

W ARNING: If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions exactly .

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualiﬁ ed service technician or gas supplier. Force or attempted repair may result in a ﬁ re or explosion.

D. Do not use this room heater if any part

has been under water. Immediately call a qualiﬁ ed service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

WARNING:

• If ﬁ replace has glass doors, never operate this appliance with glass doors closed. If you operate appliance with doors closed, heat buildup inside ﬁ replace will cause glass to burst. Make sure there are no obstructions across openings of ﬁ replace. You must operate this appliance

• with a ﬁ replace screen in place. Make sure ﬁ replace screen is closed

before running appliance.

NOTE: Homeowners generally prefer to operate their appliance with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full ﬂ ames of the HI heat setting but will ﬁ nd the heat output excessive. Y ou can open the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if appliance has been running.

1. ST OP! Read the safety information, column 1.

2. Make sure equipment shutoff valve is fully open.

3. Set switch to OFF position.

4. Press in and turn control knob clockwise

to the OFF position (see Figure 67).

Igniter

Flame Adjustment Knob

Control Knob in OFF Position

LIGHTING

INSTRUCTIONS

NOTICE: During initial operation of new heater , burning logs will give off a paper-burning smell. Orange

Selector Switch

AUTO OFF ON

ﬂ ame will also be present. Open damper or window to vent smell. This will only last a few hours.

126821-01B 29

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Figure 67 - Control Knob, Igniter Button

and AUTO/OFF/ON Switch

Page 30

OPERATION

Continued

5. Wait ﬁ ve (5) minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

6. Press in and turn control knob counterclockwise Press in control knob for ﬁ ve (5) seconds

(see Figure 67, Page 29).

NOTE: Y ou may be running this appliance

for the ﬁ rst time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

7. With control knob pressed in, press and release igniter button on left side of log set. This will light pilot. The pilot is attached to the front of U-shaped burner. If needed, keep pressing igniter button until pilot lights.

NOTE: If pilot does not stay lit, contact a

qualiﬁ ed service person or gas supplier for repairs. Until repairs are made, light pilot with match. T o light pilot with match, see Manual Lighting Procedure.

8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

• If control knob does not pop out when

released, contact a qualified service person or gas supplier for repairs.

NOTE: If pilot goes out, repeat steps 4

through 8.

9. Slightly push in and turn control knob counterclockwise using a hand-held remote control accessory, go to Optional Hand-Held Remote Operation on Page 31.

10. Wait one minute and put switch in ON position to light burners.

NOTE: AUTO is only functional when

using GWMT1 or GWMS2 optional accessories. If hand-held remote control is installed but not being used, slide remote selector switch to ON (It must be in this position for burners to light. Switch will be in REMOTE position if using hand-held remote).

11. Set ﬂ ame adjustment knob to any level between HI and LO.

to the PILOT position.

to the ON position. If

12. To leave pilot lit an shut off burners only: turn control knob clockwise PILOT position, or use remote control manual OFF button , or set selector switch in the OFF position.

to the

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

WARNING: Make sure the remote selector switch is in the OFF position when you are away from home for long periods of time. Appliance will come on automatically with selector switch in the ON position.

Pilot Burner

Igniter Electrode

Figure 68 - Pilot (Natural)

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the OFF position.

2a. Set switch in the OFF position. 2b. If Using Optional Hand-Held Remote:

Set selector switch in the OFF position to prevent draining battery.

3. Close equipment shutoff valve (see Fig- ure 15, Page 15).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 6 under Lighting Instructions, Page 29-30.

2. Press control knob and light pilot with match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 9 through 1 1, Lighting Instructions, Page 30.

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126821-01B30

Page 31

OPERATION

Continued

OPTIONAL HAND-HELD

REMOTE OPERATION

NOTE: All remote control accessories must be purchased separately (see Accessories, Page 45). Follow instructions included with the remote control.

NOTICE: You must light the pilot before using the hand-held remote control unit. See Lighting Instructions on Page 29.

After lighting, let pilot ﬂ ame burn for about one minute. Turn control knob to ON position. Adjust ﬂ ame adjustment knob anywhere between HI and LO. Slide the selector switch to the REMOTE position (see Figure 69).

NOTE: The burner may light if hand-held remote was on when selector switch was last turned off. Y ou can now turn burner on and off with hand-held remote control unit.

INSPECTING BURNERS

IMPORTANT: Do not leave selector switch in the REMOTE or ON position when pilot is not lit. This will drain the battery.

NOTE: Do not hold hand-held remote for a long time. Body temperature will affect its operation in the AUTO mode.

Selector Switch

Igniter

Figure 69 - Control Knob, Igniter Button

and Remote Selector Switch

Flame Adjustment Knob

Control Knob in OFF Position

Check pilot ﬂ ame pattern and burner ﬂ ame patterns often.

PILOT FLAME PATTERN

Figure 70 shows a correct pilot ﬂ ame pattern. Figure 71 shows an incorrect pilot ﬂ ame pat-

tern. The incorrect pilot ﬂ ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot ﬂ ame pattern is incorrect, as shown in Figure 71.

• turn heater off (see To T urn Of f Gas to Appliance, Page 30

• see Troubleshooting, Page 33

NOTE: The pilot ﬂ ame on natural gas units will have a slight curve, but ﬂ ame should be blue and have no yellow or orange color.

Pilot Burner

Thermocouple

Figure 70 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 71 - Incorrect Pilot Flame Pattern

126821-01B 31

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Page 32

CLEANING AND MAINTENANCE

WARNING: Turn off appliance and

let cool before cleaning.

CAUTION: You must keep control

areas, burners and circulating air passageways of appliance clean. Inspect these areas of appliance before each use. Have appliance inspected yearly by a qualiﬁ ed service person. Appliance may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.

WARNING: Failure to keep the

primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂ ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have appliance inspected yearly by a qualiﬁ ed service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt (see Figure 72).

3. Blow air through the ports/slots and holes

in the burner.

4. Check injector holder located at end of

burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. Additional cleaning may be needed for proper pilot operation based on use/lack of use. A yellow tip on the pilot ﬂ ame may indicate dust and dirt in the pilot assembly. There is a small pilot air inlet hole about from where the pilot ﬂ ame comes out of pilot assembly (see Figure 73). With unit off, lightly blow air through air inlet hole. You may blow through a drinking straw if compressed air is not available.

Injector Holder

Burner Tube

Primary Air Inlet Holes

Figure 72 - Injector Holder On Outlet

Burner Tube

Pilot Assembly

Figure 73 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

Pilot Air Inlet Hole

LOGS

• If you remove logs for cleaning, refer to In-

stalling Logs, Embers and Volcanic Stone,

Page 17-28, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner ﬂ ame holes with appliance running. All slotted burner ﬂ ame holes should be open with ﬂ ame present. All round burner ﬂ ame holes should be open with a small blue ﬂ ame present. Some burner ﬂ ame holes may become blocked by debris or rust, with no ﬂ ame present. If so, turn off appliance and let cool. Remove blockage, blocked burner ﬂ ame holes will create soot.

W ARNING: The injector holders (air shutters) are not adjustable. Do not move injector holders from their original positions.

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126821-01B32

Page 33

TROUBLESHOOTING

W ARNING: Turn off heater and let cool before servicing. Only a

qualiﬁ ed service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

Embers won't stay on burner

When igniter button is pressed, there is no spark at ODS/pilot

When igniter button is pressed, there is spark at ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ember placement

1. Igniter electrode not connected to igniter cable

2. Igniter cable pinched or wet

3. Broken igniter cable

4. Bad igniter

5. Igniter electrode positioned wrong

6. Igniter electrode broken

7. Battery not installed, battery power low or battery not installed correctly (electronic ignition models only)

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in PILOT position Air in gas lines when in-

4. stalled

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

REMEDY

1. Overlap ember material 1/4" (see Page 28)

1. Reconnect igniter cable

2. Free igniter cable if pinched by any metal or tubing. Keep igniter cable dry

3. Replace igniter cable

4. Replace igniter

5. Replace pilot assembly

6. Replace pilot assembly

7. Install new alkaline battery in electronic igniter. Verify battery is installed correctly

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in PILOT position

4. Continue holding down control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance,

Page 32) or replace ODS/ pilot assembly

7. Replace gas regulator

126821-01B 33

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Page 34

OBSERVED PROBLEM

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

REMEDY

ODS/pilot lights but ﬂ ame goes out when control knob is released

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Safety interlock system has been triggered

4. Equipment shutoff valve not fully open

5. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot ﬂ ame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure B) Dirty or partially clogged

ODS/pilot

6. Thermocouple connection loose at control valve

7. Thermocouple damaged

8. Control valve damaged

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Wait one minute for safety interlock system to reset. Repeat ignition operation

4. Fully open equipment shutoff valve

5. A) Contact local natural or propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance, Page 32) or replace ODS/ pilot assembly

6. Hand tighten until snug, then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

One or both burners do not light after ODS/pilot is lit

Delayed ignition of one or both burners

Burner backfiring during combustion

1. Inlet gas pressure is too low

2. Burner oriﬁ ce(s) clogged

3. Thermopile leads disconnected or improperly connected.

4. Remote selector in OFF position

5. Wire disconnected from gas control

1. Manifold pressure is too low

2. Burner oriﬁ ce(s) clogged

3. Mislocated crossover tube

1. Burner oriﬁ ce is clogged or damaged

2. Damaged burner

3. Gas regulator defective

1. Contact local natural or propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

Page 32) or replace burner oriﬁ ce(s) Reconnect leads see wiring

3. diagram, Page 37

4. Put remote selector in ON position See Wiring Diagram, Page

1. Contact local natural or propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

Page 32) or replace burner oriﬁ ce(s) Contact qualiﬁ ed service per-

3. son

1. Clean burner (see Cleaning

and Maintenance, Page 32)

or replace burner oriﬁ ce

2. Replace damaged burner

3. Replace gas regulator

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126821-01B34

Page 35

OBSERVED PROBLEM

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

REMEDY

Yellow ﬂ ame in front burner during burner combustion

Slight smoke or odor during initial operation

Appliance produces a whistling noise when burners are lit

1. Not enough air

2. Gas regulator defective

1. Residues from manufacturing processes and logs curing

1. Turning control knob to HI position when burners are cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner oriﬁ ce(s)

1. Check burner(s) for dirt and debris. If found, clean burner(s) (see Cleaning and

Maintenance, Page 32)

2. Replace gas regulator

1. Problem will stop after a few hours of operation

1. Turn control knob to LO position and let warm up for a minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see Page

9-11)

4. Clean burners (see Cleaning and Maintenance,

Page 32) or replace burner oriﬁ ce(s)

White powder residue forming within burner box or on adjacent walls or furniture

Moisture/condensation noticed on windows

Remote does not function

Heater produces a clicking/ ticking noise just after burners are lit or shut off

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Not enough combustion/ ventilation air

1. Battery is not installed. Battery power is low

1. Metal expanding while heating or contracting while cooling

2. Wire connection loose or wire broken

1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products

1. Refer to Air for Combustion and Ventilation requirements (Page 6)

1. Replace batteries in receiver and hand-held remote

1. This is normal with most heaters. If noise is excessive, contact qualiﬁ ed ser- vice person

2. Check wiring connections

(see wiring diagram, Page

37). Replace wire harness

if necessary.

126821-01B 35

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Page 36

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

POSSIBLE CAUSE

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT state- ment above)

2. Low fuel supply (propane/ LP only)

3. Gas leak. See Warning

statement at top of Page

1. Not enough fresh air is available

2. Low line pressure ODS/pilot is partially

3. clogged

1. Gas leak. See Warning

statement at top of Page

2. Control valve or gas control defective

REMEDY

1. Open window to ventilate room. Stop using odor causing products while heater is running

2. Reﬁ ll supply tank (propane/ LP only)

3. Locate and correct all leaks

(see Checking Gas Connections, Page 15)

1. Open window and/or door for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance, Page 32)

1. Locate and correct all leaks

(see Checking Gas Connections, Page 15)

2. Replace control valve or gas control

Gas odor during combustion

Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on

1. Foreign matter between control valve and burner

2. Gas leak. See Warning

statement at top of Page

1. Hand-held remote control is too close to heater

Astria.US.com

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks

(see Checking Gas Connections, Page 15)

1. Move hand-held remote control unit farther away from the heater

126821-01B36

Page 37

REPLACEMENT PARTS

See Page 38-44 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

When ordering repair parts, always give the following information:

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• appliance will not produce speciﬁ ed heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas supplier.

SPECIFICATIONS

TRIFLAME18MN

• Rating (Variable): 21,000/30,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance.

If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at Astria.US.com.

TRIFLAME18MP

• Rating (Variable): 24,000/30,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

TRIFLAME24MN

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

TRIFLAME24MP

• Rating (Variable): 28,000/39,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

WIRING DIAGRAM

Thermopile

To OFF Terminal on Switch

T o AUT O T erminal on Switch

126821-01B 37

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Page 38

PARTS

REMOTE-READY MODELS TriFlame18MN, TriFlame18MP, TriFlame24MN, TriFlame24MP

Cat. No. Model

F0098 TriFlame18MN

F0099 TriFlame18MP

F0104 TriFlame24MN

F0105 TriFlame24MP

13a

22a

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126821-01B38

Page 39

PARTS

REMOTE-READY MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

KEY NO. PART NO. DESCRIPTION 18MN18MP24MN24MP QTY.

1 J6167 18" Dual Burner • • 1

J6166 24"/30" Dual Burner • • 1

2 J8093 Burner Base, 18" • • 1

J8094 Burner Base, 24" • • 1 3 J8085 Log Support Bracket • • • • 1 4 J8086 Valve Mounting Bracket • • • • 1 5 J3836 Gas Valve, Natural • • 1

J3837 Gas Valve, Propane/LP • • 1 6 J3840 Extension Knob (ON/OFF/AUTO) • • • • 1 7 J3841 Extension Knob (LO/HI) • • • • 1 8 J3562 Male Connector • • • • 1 9 J5409 Remote Outlet Tube • • 1

J5410 Remote Outlet Tube • • 1

10 J3654 Front Burner Regulator • • • • 1 11 J6145 18" ASM Pan Burner • • 1

J6146 24"/30" ASM Pan Burner • • 1

12 J6150 Burner Inlet Tube • • • • 1 13 J6127 Holder, Oriﬁ ce ••••1

13a J8095 Oriﬁ ce, 0.0635 • 1

J8096 Oriﬁ ce, 0.0335 • 1

J8097 Oriﬁ ce, 0.066 • 1

J8098 Oriﬁ ce, 0.0689 • 1

14 J6144 Igniter Bracket • • • • 1 15 J4596 Electronic Igniter • • • • 1 16 J3571 Igniter Cable • • • • 1 17 J4886 Air Shutter • • • • 1 18 J5456 Gasket • • • • 1 19 J5416 Venturi Tube • • • • 1 20 J3547 ODS Nut, 10-24 • • • • 2 21 J5200 Natural Gas Air Shutter • • 1

J5199 Propane/LP Gas Air Shutter • • 1

22 J6127 Holder, Oriﬁ ce ••••1

22a J8079 Oriﬁ ce, 0.028 • 1

J3614 Oriﬁ ce, 0.0595 • 1

J3606 Oriﬁ ce 0.1015 • 1

J8099 Oriﬁ ce 0.0689 • 1

23 J3635 Pilot Tube • • • • 1 24 J3830 ODS Pilot, Propane/LP Gas • • 1

J3831 ODS Pilot, Natural Gas • • 1

25 J3558 Nut, ODS • • • • 2 26 J1958 Screw, HWH AB 8-18 x 0.38 • • • • 4 27 J1955 Screw, HWH AB 10-16 x 0.38 • • • • 17 28 J1961 Screw, HWH AB 10-32 x 0.38 • • • • 4 29 J8100 Shield, Pilot • 1

J8101 Shield, Pilot •

30 J6147 Front Burner Bracket • • • • 2 31 J6148 Grate 18" • • 1

J6149 Grate 24"/30" • • 1

PARTS AVAILABLE, NOT SHOWN

J3658 Warning Plate • • • • 1

J3846 Lighting Instructions • • • • 1

J3664 Caution Decal • • • • 1

J3689 Hardware Kit • • • • 1

80L42 Volcanic Stone • • • • 1

J5519 Flextube with Fitting • • • • 1

J6208 Glowing Embers (rockwool) • • • • 1

J6207 Platinum Bright Embers Kit • • • • 1

J3656 Fan Switch, On/Auto/Off • • • • 1

J3800 Wire Harness • • • • 1

126821-01B 39

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Page 40

PARTS

LOG SET MODELS: MIXED OAK™ 18, MIXED OAK 24, MIXED OAK 30

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

PART NUMBERS

KEY

NO.

MixedOak18 MixedOak24 MixedOak30

DESCRIPTION QTY

J6403 J6404 F2842 Log Set 1 1 J6405 J6412 J6420 Rear Log #1 1 2 J6406 J6413 J6421 Middle Log #2 1 3 J6407 J6414 J7585 Front Left Log #3 1 4 J6408 J6415 J6422 Front Right Log #4 1 5 J6409 J6416 J6416 Left Top Back Log #5 1 6 J6410 J6417 J7550 Left Top Front Log #6 1 7 F2841 J6418 J6418 Right Crossover Log #7 1 8 J6411 J6419 J6423 Center Crossover Log #8 1 9 J6496 J6496 J6496 Switch Log 1

Each log includes reference numbers formed in the bottom or back of the log. The circled number indicates the order it is placed on the burner system. The remaining numbers indicate the size burner system the logs are designed to ﬁ t. For example, the ﬁ rst log for a 24 inch burner system will include a circled 1 and also a 24. The circled 1 indicates this is the ﬁ rst log to be installed. The 24 indicates this log belongs to a 24 inch log set.

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126821-01B40

Page 41

PARTS

LOG SET MODELS: RICH OAK™ 18, RICH OAK 24, RICH OAK 30

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

PART NUMBERS

KEY

NO.

DESCRIPTION QTYRichOak18 RickOak24 RichOak30

1 J6661 J6666 J6666 Bottom Ember Log #1 1 2 J6662 J6667 J6667 Rear Log #2 1 3 J6660 J6665 J6670 Right Front Log #3 1 4 J6659 J7380 J6669 Left Front Log #4 1 5 J6664 J8102 J8102 Right Crossover Log #5 1 6 J6663 J8103 J8103 Left Crossover Log #6 1 7 J5669 J5669 J5669 Switch Log 1

126821-01B 41

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Page 42

PARTS

LOG SET MODELS: SCARLET OAK™ 18, SCARLET OAK 24, SCARLET OAK 30

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

PART NUMBERS

KEY

ScarletOak18 ScarletOak24 ScarletOak30

NO.

J6151 J6152 J6153 Log Set 1 1 J5658 J6173 J6173 Rear Log (#1) 1 2 F2839 J6168 J6168 Bottom Left Log (#2) 1 3 F2840 J6169 J6169 Bottom Right Log (#3) 1 4 J6170 J6171 J6172 Front Log (#4) 1 5 J5661 J6174 J6174 Top Left Log (#5) 1 6 J5662 J5662 J5662 Top Middle Log (#6) 1 7 J5663 J5663 J5663 Top Right Log (#7) 1 8 J5669 J5669 J5669 Switch Log 1

DESCRIPTION QTY

Astria.US.com

126821-01B42

Page 43

PARTS

LOG SET MODELS: TIMBER OAK™ 18, TIMBER OAK 24, TIMBER OAK 30

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

PART NUMBERS

KEY

NO.

TimberOak18 TimberOak24 TimberOak30

DESCRIPTION QTY

1 J6405 J6412 J6420 Rear Log #1 1 2 J8178 J6509 J6513 Middle Log #2 1 3 J6407 J6414 J7585 Front Left Log #3 1 4 J8179 J6510 J8219 Front Right Log #4 1 5 J8220 J6511 J6511 Left Top Back Log #5 1 6 J8221 J6512 J8222 Left Top Forked Log #6 1 7 J8223 J8224 J8225 Right Rear Chunk Log #7 1 8 J8226 J8227 J8227 Front Right Middle Log #8 1

9 J8228 J8229 J6514 Top Right Log #9 1 10 J8230 K2015 K2015 Right Rear Top Log #10 1 11 J8231 F2843 F2844 Left Top Log #11 1 12 J6496 J6496 J6496 Switch Logs 1

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Page 44

PARTS

LOG SET MODELS: WESTERN TIMBER™ 18, WESTERN TIMBER 24, WESTERN TIMBER 30

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 37 of this manual.

PART NUMBERS

KEY

WesternTimber18 ID # WesternTimber24 ID # WesternTimber30 ID #

NO.

1 F2817 2 F2820 3 F2823 4 F2826 5 F2829 6 F2831 7 F2834 8 F2837

WT-12

WT-11 WT-09 WT-10 WT-14 WT-16 WT-13 WT-15

F2818 F2821 F2824 F2827 F2830 F2832 F2835 F2838

WT-04 WT-03 WT-01 WT-02 WT-06 WT-08 WT-05 WT-07

F2819 F2822 F2825 F2828 F2830 F2832 F2836 F2838

Astria.US.com

DESCRIPTION QTY

WT-20

Back Bottom Log 1

WT-19

Middle Bottom Log 1

WT-17

Front Left Bottom Log 1

WT-18

Front Right Bottom Log 1

WT-06

Back Left Top Log 1

WT-22

Far Right Top Log 1

WT-21

Left "Y" Top Log 1

WT-07

Front Top Log 1

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ACCESSORIES

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at Astria.US.com for referral information. You can also write to the address listed on the back page of this manual.

Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.

FIREPLACE HOOD, BLACK

Cat. No. F1764, Model GA6050 For all models. Helps deﬂ ect heat away from

mantel or wall above ﬁ replace. Fits openings 28" to 48" wide.

WALL-MOUNT THERMOSTAT SWITCH Cat. No. F2040, Model GWMT1 For all models. The desired comfort setting

can be selected on the wall thermostat and the log appliance will automatically cycle from pilot to the heat setting selected.

WALL-MOUNT ON/OFF SWITCH Cat. No. F0245, Model GWMS2 For all models. Allows the gas log heater to

be turned on and off with a wall switch.

DAMPER CLAMP Cat. No. F1760, Model GA6080

For all models. Permanently opens chimney

ﬂ ue damper for vented operation.

VOLCANIC STONE Cat. No. 80L42, Model FDVS

For all models. Order when additional rock

is desired.

RECEIVER AND HAND-HELD TOUCH SCREEN REMOTE CONTROL KIT Cat. No. F1079, Model TSRC

ON/OFF REMOTE AND RECEIVER WITH WHITE WALL PLATE Cat. No. F2236, Model RCKIT4001

DECORATIVE ASH BED / CONTROL COVER KIT Cat. No. F0246, Model CDABKA

DECORATIVE PINE CONES - SET OF 3 Cat. No. F0247, Model GA9650A

LOG SCRAPS - FLOOR MEDIA KIT - 1 Cat. No. F0250, Model VTA-LS5-1

LOG SCRAPS - FLOOR MEDIA KIT - 2 Cat. No. F0251, Model VTA-LS5-2

GAS APPLIANCE INSTALLATION KIT Cat. No. F0249, Model CIKA

EMBER KITS Cat. No J6207 - Platinum Embers Cat. No J6208 - Glowing Embers (rockwool)

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NOTES

______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

Page 47

Innovative Hearth Products

Astria

Brand Gas Log Set & Outdoor Gas Fire Pit

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria® brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.

P/N 900201-00, Rev. A 10/2015

Innovative Hearth Products 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Page 48

Astria.US.com

Record the following important information about your appliance:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

IHP reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P126821-01

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Astria Triflame18MN, Triflame24MN, Triflame18MP, Triflame24MP Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual