Astria Polaris42ZEN, Polaris42ZEP, Polaris36ZEP, Polaris36ZEN Installation And Operation Instructions Manual
Page 1
P900837-00
PFS
USC
P/N 900837-00 REV. NC 07/2017
Installation and Operation Instructions
OUTDOOR DECORATIVE GAS FIREPLACE
Ce manuel est disponible en francais,
simplement en faire la demande. Numéro
de la pièce 900837-03.
Report No. F14-020
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
®
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.
Models
Polaris36ZEN Polaris42ZEN
Polaris36ZEP Polaris42ZEP
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE WARNING
DANGER
• This appliance can produce
carbon monoxide which has
no odor.
• Using it in an enclosed space
can kill you.
• Never use this appliance in
an enclosed space such as a
camper, tent, car or home.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any other appli-
ance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call your gas supplier or fire department.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious injury, death, or property damage.
AVERTISSEMENT:
RISQUED’INDENDIE OU D’EXPLOSION
Le non-respect Des avertissements de sécurité pourrait
d’entraîner des blessures graves, la mort ou des dommages matériels.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the
fire department.
- Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
- Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
ou liquides inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bâtiment où vous trouvez.
• Sortez immédiatement de bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz, appelez
le service des incindies.
- L’installation et l’entretien doivent être assurés par un
installateur ou un service d’entretien qualifié ou par le
fournisseur de gaz.
1
Page 2
Thank you for your purchase. We appreciate your business!
Please carefully read and follow all instructions in this manual. Pay special attention to
all warnings and safety information.
Following these safety, care, and operation instructions will help ensure many years of
dependable and enjoyable service from your fireplace.
Please read and understand these instructions before installing or operating.
GENERAL INFORMATION
These appliances are designed to operate
on natural or propane gas only. An electronic
intermittent pilot ignition system provides safe,
efficient operation. A battery pack is required
to operate these units (2 "D" batteries).
TABLE OF CONTENTS
Packaging .........................................Page 2
Introduction ......................................Page 2
General Information ..........................Page 2
Massachusetts Requirements ...........Page 3
Location ............................................Page 4
Pre-Installation Notes .......................Page 4
Assembly Steps ................................Page 4
Waterproofing The Fireplace ............Page 4
Appliance Clearances ........................Page 5
Clearance Specifications ...................Page 6
Fireplace Installation .........................Page 7
Routing Gas Line ..............................Page 7
Fireplace Specifications .....................Page 8
Framing Specifications ......................Page 9
Field Wiring .......................................Page 10
Connecting Gas Line ........................Page 11
Installing The Logs ............................Page 12
Burner Air Shutter Adjustments ........Page 13
Checking Appliance Operation ..........Page 14
Firebox Finishes ................................Page 14
Gas Conversion Kits ..........................Page 15
Operation/Care of Your Appliance .....Page 17
Variable Flame Adjustment ................Page 18
Maintenance ......................................Page 18
Accessory Components ....................Page 19
Lighting Instructions – Electronic .....Page 20
Troubleshooting Guide – Electronic ..Page 22
Reset Limit Switch ............................Page 22
Maintenance Schedule ......................Page 23
Replacement Parts List .....................Page 24
Warranty ...........................................Page 27
Please read and understand these
instructions before beginning your
installation.
2
PACKAGING
The assembled outdoor gas fireplace is packaged with the following:
1 - the logs are packaged in a carton located
within the firebox.
2 - one envelope containing the literature pack-
age which consists of the Care and Operation
manual and Installation Instructions.
3 - two (2) bags of volcanic stone, envelope is
located in the firebox area.
4 - Electrical kit containing the wall switch
components, battery holder, box and cover
(see Field Wiring Page 10).
INTRODUCTION
The Fireplace models covered in this manual are
ventless outdoor gas fireplace heaters designed
for exterior application. Ventless appliances
operate with the combustion chamber completely open to the outside atmosphere. All air
for combustion is brought in through the face
opening and exhaust gases are vented through
the same face opening. These appliances must
be installed outdoors.
The Polaris™ Series Outdoor Gas Fireplace
is designed for outdoor use. It may also be
installed in screened porches and lanais that
meet these minimum requirements:
Minimum porch area - 96 square feet
Minimum ceiling height - 7 feet 8 inches
A minimum of two (2) walls can be screened
but must be open to outside ventilation.
Minimum screen area - 64 square feet
Minimum screen top height - 6 feet 8 inches
Refer to Outdoor Space definition below and
Clearance Specifications on Page 6.
AN OUTDOOR SPACE IS DEFINED AS FOLLOWS PER ANSI Z21.97:
Outdoor spaces - An appliance is considered
to be outdoors if installed with shelter no more
inclusive than:
(a) With walls on all sides, but with no over-
head cover;
(b) Within a partial enclosure which includes an
overhead cover and no more than two side
walls. These side walls may be parallel, as in a
breezeway, or at right angles to each other; or
(c) Within a partial enclosure which includes an
overhead cover and three sidewalls, as long
as 30% or more of the horizontal periphery
of the enclosure is permanently open.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
These appliances comply with National Safety
Standards and are tested by PFS Corporation
(Report No. F14-020) and listed by ANSI Z21.97
in USA and to CSA 2.41 in Canada, as outdoor
gas fireplaces.
The Installation must conform to local codes or,
in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
Natural Gas and Propane Installation Code,
CAN/CGA B149.1; or Propane Storage and
Handling Code, B149.2, as applicable.
The appliance, when installed, must be electrically grounded in accordance with local codes
or, in the absence of local codes, with the
National Electrical Code, ANSI/NFPA 70, or
the Canadian Electrical Code, CSA C22.1.
DO NOT ATTEMPT TO ALTER OR MODIFY
THE CONSTRUCTION OF THE APPLIANCE OR
ITS COMPONENTS. ANY MODIFICATION OR
ALTERATION MAY VOID THE WARRANTY,
CERTIFICATION AND LISTINGS OF THIS UNIT.
Solid fuels shall not be burned in this appliance.
Any safety guard or screen removed for servicing the appliance must be replaced prior to
operating the appliance.
WARNING
These appliances are not designed
or intended to be used for cooking.
Do not barbecue, heat food, or roast
marshmallows in this appliance. Doing
so could damage the appliance and
cause injury.
WARNING
These fireplaces are gas fireplaces.
Do not burn wood or other material in
these appliances.
Page 3
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases, unless a certified
kit is used.
WARNING
DO NOT store or use gasoline or
other flammable vapors or liquids
in the vicinity of this or any other
appliance.
WARNING
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Read the installation, operating and maintenance instructions
thoroughly before installing or
servicing this equipment.
WARNING
An LP-cylinder not connected for
use shall not be stored in the vicinity of this or any other appliance.
NOTE: Installation and repair should be
performed by a qualified service person. The
appliance should be inspected annually by
a qualified professional service technician.
More frequent inspections and cleanings may
be required due to yard care, insects, etc. It
is imperative that the control compartment
and burners of the appliance be kept clean.
Provide adequate clearances around air openings and adequate accessibility clearance for
service and proper operation. Never obstruct
the front openings of the appliance.
Due to high temperatures the appliance should
be located out of traffic and away from furniture
and draperies. Locate furniture and window
coverings accordingly.
All Models -
All models have a manually modulated gas valve.
Input is shown in Table 1:
BTU Input (BTU/Hr)
Model No. Input Rate (BTU/Hr)
Natural Gas
Polaris36ZEN 50,000 to 39,500
Polaris42ZEN 50,000 to 39,500
Propane Gas (LP)
Polaris36ZEP 46,000 to 37,000
Polaris42ZEP 46,000 to 37,000
Table 1
Gas Pressure - All Models
Tables 2 and 3 show the appliances' inlet and
manifold gas pressure.
Inlet Gas Supply Pressure
(all models)
Fuel # Minimum Maximum
Natural Gas
Propane
5.0" WC
(1.24 kPa)
11.0" WC
(2.74 kPa)
10.5" WC
(2.61 kPa)
13.0" WC
(3.23 kPa)
Table 2
Manifold Gas Supply Pressure
(all models)
Fuel # Low High
Natural
Gas
Propane
2.2" WC
(0.55 kPa)
6.3" WC
(1.57 kPa)
3.5" WC
(0.87 kPa)
10.0" WC
(2.49 kPa)
Table 3
Test gauge connections are provided on the front
of the gas control valve identified IN for the inlet
and OUT for the manifold side. A 1/8" NPT Test
gauge connection is provided at the inlet and
outlet side of the electronic gas control valve.
The appliance and its appliance main gas
valve must be disconnected from the gas
supply piping system during any pressure
testing of that system at test pressures in
excess of 1/2 psi (3.5 kPa).
The appliance must be isolated from the gas
supply piping system by closing its equipment
shutoff valve during any pressure testing of
the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).
Orifice Sizes - Sea Level To High Altitude
(All Models)
These appliances are tested and approved
for installation at elevations of 0-4500 feet
(0-1372 meters) above sea level, using the
standard burner orifice (See Table 4). For
elevations above 4500 feet, contact your gas
supplier or qualified service technician. Install
the appliance according to the regulations of
the local authorities having jurisdiction and, in
the USA, the National Fuel Gas Code NFPA 54 /
ANSI Z223.1 - latest edition or , in Canada, the
CAN/CGA-B149.1 and .2 codes - latest edition.
Burner Orifice Sizes
Elevation 0-4500 feet ( 0-1372 meters)
Model Nat.Gas
Polaris36
Polaris42
drill size (inches)
#28 (.1405") #47 (.0785")
#28 (.1405") #47 (.0785")
Propane
drill size (inches)
Table 4
WARNING
PROPANE TANKS ARE AT PRESSURES
THAT WILL CAUSE DAMAGE TO VALVE
COMPONENTS. VERIFY THAT THE
TANKS HAVE STEP DOWN REGULATORS TO REDUCE THE PRESSURE TO
SAFE LEVELS.
MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of Massachusetts if
the following additional requirements are
met:
• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.
• Installation and repair must be done by
a plumber or gas fitter licensed in the
Commonwealth of Massachusetts.
• The flexible gas line connector used
shall not exceed 36 inches (92 centimeters) in length.
• The individual manual shut-off must be a
T-handle type valve.
• Unvented appliances may NOT be installed in bedrooms or bathrooms.
• A working smoke detector must be installed in the area where vent-free appliances are installed.
Seller of unvented propane or natural gasfired supplemental room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
3
Page 4
LIVING SPACE
PATIO
Optional
Hearth
Extension
ASSEMBLY OUTLINE
Before You Start
Check your inventory list to be sure you have
all the necessary parts supplied in good usable
condition. Check also for any concealed damage.
LOCATION OF FIREPLACE
Carefully select the proper location for any
obstructions, clearance to side wall(s), air
availability, location and aesthetics. With proper
pre-planning, a slight adjustment of a few inches
can save considerable time and expense later
during construction and assembly. See Figure
1 for some examples.
Figure 1
When choosing a location, care must be taken
to avoid places where flooding or running water
may be a problem.
Identify the desired location for the battery
pack/ON/OFF switch junction box location. This
should be easily accessible and convenient for
use and high enough on the wall to be protected
from water and drifted snow.
Do not use this appliance if any part has been
under water. Immediately call a qualified service technician to inspect the appliance and to
replace any part of the control system and any
gas control that has been under water.
Ne pas se servir de cet appareil s'il a été plongé
dans l'eau, complètement ou en partie. Appeler
un technicien qualifié pour inspecter l'appareil et
remplacer toute partie du système de contrôle et
toute commande qui ont été plongés dans l'leau.
If it is evident that the burner is damaged, the
burner must be replaced with one specified by
the manufacturer before the appliance is put
into operation.
Carefully consider the position of the fireplace
opening with respect to the location of adjacent
or nearby stairwells, doors, windows, walkways
and over hanging trees, patios and wires.
When locating the fireplace, consideration must
be given to combustibles and final finishing.
See Figure 21, Page 14 and confine the final
location of combustible finish materials to the
"Safe Zone". Also refer to Clearance Specifications on Page 6.
Consider the effects of heat when locating any
object in front of or near the fireplace opening.
PRE-INSTALLATION NOTES
The fireplace may be installed directly on a
combustible floor or raised on a platform of an
appropriate height. Do not place the fireplace
on vinyl or other soft floor coverings. It may,
however, be placed on flat wood, plywood,
particle board or other hard surfaces.
Position the electrical junction box as detailed
in LOCATION OF FIREPLACE. (The umbilical
cord is 9 feet long).
Be sure the fireplace rests on a solid continuous floor or platform with appropriate framing
for support.
The fireplace may be positioned and then the
framing built around it, or the framing may be
constructed and the fireplace positioned into
the opening.
Usually, no special floor support is needed for
the fireplace, however, to be certain:
1. Estimate the total weight of the fireplace
system including surround materials such
as brick, stone, etc., to be installed. Shipping
weights for the fireplace may be found on
Page 8.
2. Measure the square footage of the floor
space to be occupied by the system, surrounds and hearth extensions.
3. Note the decking construction, i.e. 2 x 6’s,
2 x 8’s or 2 x 10’s, single or double joists,
type and thickness of floor boards.
4. Use this information and consult your local building code to determine if you need
additional support.
If you plan to raise the fireplace and hearth
extension, build the platform assembly then
position fireplace and hearth extension on
top. Secure the platform to the floor to prevent
possible shifting.
ASSEMBLY STEPS
NOTE: The following steps represent the
normal sequence of installation. Each installation is unique, however, and might require
a different sequence.
1. Position firebox prior to framing or into
prepared framing (non-combustible framing is recommended).
2. Position the electrical junction box as
detailed in LOCATION OF FIREPLACE.
(The umbilical cord is 9 feet long).
3. Waterproof the fireplace or install the
optional drip pan (see Waterproofing The
Fireplace and Figure 2 on Page 5).
4. Plumb gas line. (Gas connections should
only be performed by an experienced,
licensed/certified tradesman.)
5. Complete the installation, finish wall material, surround and hearth extension to your
individual taste.
6. Assemble and attach optional accessories.
Study the three dimensional illustration (Fig-
ure 5, Page 7) to get a general idea of each
element of your fireplace system.
WATERPROOFING THE FIREPLACE
Although the fireplace is designed to operate
safely outdoors, rain may enter the hearth area,
condensation and can cause water to collect
inside the fireplace bottom.
To prevent water collection, the builder must
provide a means to drain water from under
the fireplace by building or installing a water
collector of the builders choice, before positioning the fireplace in its location.
Special care must be taken when the fireplace is
installed against an exterior wall. The enclosure
surrounding the fireplace on the sides and back
must be treated as an exterior wall.
Innovative Hearth Products (IHP) provides an
optional drain pan to assist weatherproofing
the fireplace.
H4651 DPSS36 Drain Pan for Polaris36, H4652
DPSS42 Drain Pan forPolaris42.
4
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 5
1/2” Airspace Clearance
To Sides And Back
No Material Within
The Face Opening
Combustible Materials
Allowed Flush With
The Face Front
No Combustibles
Below The Top Spacers
Non-combustible Material
Only (field provided)
Do NOT Overlap
Material Within
The Face Opening
1/2”
Airspace
Clearance
To Back
TOP VIEW
SIDE VIEW
5”
Combustible Material
May Overlap The
Face Bottom Up To 2”
Below The Face Opening
No Material
Allowed in
This Area
1/2” Clearance
1/2” Airspace Clearance
To Sides And Back
Nailing Flange May
Make Direct Contact
With Combustible
Framing
Non-combustible Material
Only (field provided) May
Overlap the Top Face
Non-combustible Material
Only (field provided) May
Overlap the Face
When Planning for the installation of the fire-
47 1/4
Drain Connector Detail
Threaded
Reducer
3/4 x 1/2
(PVC)
Threaded
Elbow 3/4
@ 90
º
(PVC)
place, the framing height must be increased
from 46-1/2" to 47-1/4", when installing the
drain pan. An additional space below the
fireplace will also be required to plumb a
drain line.
Step 1. Seal all joints, gaps and corners around
the bottom of the drain pan before
positioning the fireplace on its location
(Figure 2).
Step 2. On the exposed drain hole, install a PVC
threaded coupling reducer, 3/4" x 1/2"
going from the top of the pan down
through the hole. Apply a siliconebased sealant around the base and
threads before installation.
Step 3. Holding the reducer coupling with a
wrench, thread a 3/4", 90 degree, PVC
elbow to the reducer until it is tight to
the metal.
Step 4. Add additional piping to route the drain
to an appropriate location.
NOTE: To assure proper drainage, the fireplace
must be installed on a leveled surface.
CLEARANCES
Minimum clearance to combustibles for the
fireplace is as follows; sides and back – 1/2"
(13mm), combustible floor – 0" (0mm), adjacent wall 6" (152mm), ceiling – 72" (1829mm).
Refer to Figure 3 on this page and Figure 21
on Page 14 for more detail.
NOTE: Clearance behind the nailing flange
for both fireplace models is 1/2" (13mm).
NOTE: Adjacent wall considerations are for
an adjacent wall to only a single side. Walls
should not be placed at the minimum distance
on both sides of the fireplace. Allow at least
4 feet on one side of the fireplace.
Figure 2
Figure 3
5
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 6
CLEARANCE SPECIFICATIONS
FP
= FIREPLACE OPENING
X
= AIR SUPPLY INLET
= AREA WHERE FIREPLACE IS NOT PERMITTED
FP
(See Note 2)
D
L
A
H
M
X
J or K
I
G
F
FP
FP
FP
FP
FP
B
B
B
A = 2 in. . . . . . . . . . clearances above grade,
veranda, porch, deck or
balcony.
B = 12 in. . . . . . . . . . clearances to window or door
that may be opened, or to
permanently closed window.
36 in. . . . . . . . . . vinyl windows or siding.
D = 47 in. . . . . . . . . . vertical clearance to unventi-
lated soffit or to ventilated soffit
located above the fireplace.
60 in. . . . . . . . . . vinyl clad soffits.
F = 9 in. . . . . . . . . . clearance to outside corner.
G = 6 in. . . . . . . . . . clearance to inside corner.
48 in. . . . . . . . . . vinyl windows or siding.
H = 3 ft. (Canada). not to be installed above a gas
meter/regulator assembly within
3 ft (914 mm) horizontally from
the center line of the regulator.
I = 3 ft. (USA)
6 ft. (Canada)
clearance to service regulator
vent outlet and electric service.
J = 9 in. (USA)
12 in. (Canada)
clearance to non-mechanical air
supply inlet to building or the
combustion air inlet to any other
appliance.
K = 3 ft. (USA)
6 ft. (Canada)
clearance to a mechanical air
supply inlet.
L* = 54 in. . . . . . . . . . clearance above paved sidewalk
(See note 1) or a paved driveway located on
public property.
M** = 47 in. . . . . . . . . . clearance under veranda, porch,
deck, balcony or overhang.
Not allowed: . . . . . . vinyl.
P = 92 in.
* A fireplace shall not open directly above a sidewalk or paved
driveway which is located between two single family dwellings
and services both dwellings.
* * Only permitted if veranda, porch, deck or balcony is fully open
on a minimum of 2 sides beneath the floor, or if the screened
porch guidelines are followed.
Note 1: Local codes or regulations may require different clearances.
Note 2: Fireplaces
in an alcove space (spaces open only on one
side and with an overhang) are permitted with the dimensions
specified for vinyl or non-vinyl siding and soffits. 1) There must
be a 3 ft minimum between terminations or between the
fireplace and termination. 2) All mechanical air intakes within
10 ft of the top of the fireplace opening must be a minimum of
3 ft below the top of the fireplace opening.
3)
All gravity air intakes within 3 ft of the fireplace must
be a minimum of 1 ft below the face top opening.
This fireplace is approved for installation in screened porches with the
following guidelines:
Minimum porch area - 96 sq ft
Minimum ceiling height - 92 in.
Minimum of two walls must be screened or open
Minimum top of screen height, side walls - 6 ft 8 in.
Minimum screen area - 64 sq ft
Note: There may be some odor and small amounts of soot associated
with burning the fireplace in a screened porch. Ensuring good cross
draft ventilation and routine maintenance of the fireplace will maximize
comfort and cleanliness.
. . . .
. . . .
Q = 72
in.
C = 72 in. . . . . . . . . . clearance below an
opperable window.
.
. . . .
C
P
G
Q
A
Figure 4
6
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 7
Right Side
Front Corner
Of Fireplace
Framing
3-3/4"
(95 mm)
1-3/4"
(44 mm)
Accessories
Wall Switch
Fireplace
Weatherproof
Enclosure
Optional Drain Pan
TYPICAL INSTALLATION
Figure 5
ROUTING GAS LINE
Route a 1/2" (13 mm) gas line along the inside
of the right side framing as shown in Figure 5.
Gas lines must be routed, constructed and made
of materials that are in strict accordance with
local codes and regulations.
All appliances are factory-equipped with a
flexible gas line connector and 1/2" shutoff
valve. (See Figure 13, Page 11).
FIREPLACE INSTALLATION
Step 1. Frame these appliances as illustrated in
Figures 8-10, Page 9. All framing details must
allow for a minimum clearance to combustible
framing members, as shown in Figure 3, Page
5. Also refer to Fireplace Specifications on Page
8. Headers may be in direct contact with the
appliance top spacers but must not be supported by them or notched to fit around them.
All construction above the appliance must be
self supporting. DO NOT USE THE APPLIANCE
FOR STRUCTURAL SUPPORT.
NOTE: The framed depth from a framed wall,
must always be measured from a finished
surface. If a wall covering such as Durock® is
to be attached to the rear wall, then the depth
must be measured from the wall surface. It
is important that this dimension be exact.
NOTE: Non-combustible framing members are
not required, but are recommended.
Step 2. Level the firebox by checking the top
edge of the firebox. Shim if necessary.
Step 3. The fireplace should be secured to the
side framing members, using the full length
nailing flange located on both sides of the
fireplace. Use 8d nails, or screws.
IMPORTANT: UNDER NO CIRCUMSTANCES
SHALL THE FIREBOX TOP SPACERS BE REMOVED OR MODIFIED. THE HEADER MAY BE
IN DIRECT CONTACT WITH THE TOP SPACERS
BUT MUST NOT BE SUPPORTED BY THEM OR
NOTCHED TO FIT AROUND THEM.
Step 4. Identify the desired location for the
battery pack/ON/OFF switch junction box. This
should be easily accessible and convenient
for use. Avoid installing where the opening
could be blocked by snow, bushes, etc. Also,
considerations need to be made to avoid water
infiltration. The electrical junction box must be
positioned within range of the electrical umbilical cord (9 feet). Route the umbilical cord to
the box to ensure proper length. Secure the
umbilical cord per appropriate local and national
electrical codes.
Figure 6
NOTE: An additional inlet has been provided
on the left side (see Figure 7, Page 8).
CAUTION
If propane is used, be aware
that with a tank that is too
small (i.e., under 100 lbs, if
this is the only gas appliance
in the dwelling—see NPFA
58), there may be a loss of
pressure. This can result in
insufficient fuel delivery that
can cause sooting, delayed
ignition, or other malfunctions.
Any damage resulting from
an improper installation is
not covered by the limited
warranty.
7
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 8
FIREPLACE SPECIFICATIONS
Gas Line
Access (Both Sides)
Access Opening for
Umbilical Cord -
Right Side Only
Top View
A
C
B
1 (25)
7-1/8
(181)
Front View
Right Side View
Top Stand-Off
Spacers
(4 places)
5-3/4
(146)
5-3/4
(146)
To p of Firebox
Opening
Bottom of
Firebox
Opening
Dimensions - Inches (millimeters)
Model No.A BC
37
(940)
41-3/4
(1061)
23-1/2
(597)
43
(1092)
47-3/4
(1213)
29-1/2
(749)
1-3/4
28-1/2
(724)
41-3/8
(1051)
34-1/4
(870)
5
(127)
20
(508)
12
(305)
4-3/8
(111)
Left Side Gas Inlet
8-1/4
(210)
2
(51)
Model
Ship. Weight (lbs)
Shipping Volume
230 lbs
38 Cu. Ft.
Weight And Volume
200 lbs
35 Cu. Ft.
Polaris36
Polaris42
Polaris36
Polaris42
Dimensions - Inches (millimeters)
Model A B C
Polaris36
Polaris42
37
(940)
43
(1092)
41-3/4
(1061)
47-3/4
(1213)
23-1/2
(597)
29-1/2
(749)
Model Ship. Wt. Shipping Volume
Polaris36
Polaris42
200 lbs
230 lbs
35 Cu. Ft.
38 Cu. Ft.
Figure 7
8
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 9
FRAMING SPECIFICATIONS
Corner
Installation
A
C
D
H
F
G
E
Back Wall Of
Chase/Enclosure
Including Finishing
Materials If Any
Rough Framing Face
(Unfinished Shown)
C
G
A
Parallel Installation
Rough Framing Face
(Unfinished Shown)
Back Wall Of
Chase/Enclosure
Including Finished
Materials - If Any
Opening Polaris36 Polaris42
A 42-3/4" (1086) 48-3/4" (1238)
B 46-1/2" (1181) 46-1/2" (1181)
C 23-5/8" (600) 29-5/8" (753)
D 11-1/4" (286) 14-1/4" (362)
E 63-1/2" (1613) 69-1/2" (1765)
F 31-3/4" (807) 34-3/4" (883)
G 20-1/2"( 521) 20-1/2"( 521)
H 44-1/4" (1124) 49-1/8" (1248)
Table 5 - This Table Corresponds To Figures 8, 9 and 10
Figure 9
Figure 8
B*
A
* Increase Framing Height By 3/4”
When Using Optional Drain Pan
Header
Figure 10
Figures 8, 9 and 10 Correspond To Table 5.
9
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 10
BROWN
BROWN
BLACK
WEATHER
SEAL
COVER
REMOTE
WALL
SWITCH
REMOTE WALL SWITCH
D-CELL BATTERIES
BATTERY
WALL SWITCH BOX
WALL SWITCH BOX
BLACK
BLACK
IGNITER MODULE - 3V
RED
PILOT
IN
OUT
VENT
LO
HI
TH
TP
TH
TP
IN
ORANGE
BLACK
GREEN
BLACK JUMPER
HIGH LIMIT
SWITCH
UMBILICAL CORD (9 Feet)
NOTES:
1. If any of the original wire as supplied must be replaced, use Type AWM 105°C - 18 gage wire ONLY.
2. Electrical Rating: 3V DC.
CAUTION: label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.
Schematic Representation Only
ELECTRONIC GAS CONTROL VALVE - DEXEN
PILOT TUBE
(THTP)
(TP)
(TH)
PILOT BURNER
IGNITER-SENSOR
ASSEMBLY
PILOT SENSOR CABLE
SPARK WIRE CABLE
FLAME
SENSOR
IGNITER
ROD
FIELD WIRING
Switch
Cover
Weather Seal
Orient Batteries Vertically
To Fit Within Box
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS.
WIRING ERRORS CAN CAUSE IMPROPER AND
DANGEROUS OPERATION. VERIFY PROPER
OPERATION AFTER SERVICING.
Refer to Figure 11 for the wiring schematic
for these fireplaces.
This fireplace is completely wired internally.
On the right hand side of the fireplace, at the
rear, are four (4) wires required to connect the
Battery and switch for operation.
Two brown wires are for the connection of the
switch. These are labeled SW and SW. A black
and red pair are for connection to the battery
pack. These are labeled (+) and (–).
ELECTRONIC IGNITION WIRING DIAGRAM
These wires are for low voltage current. An
electrical box has been provided to contain both
the switch and battery pack. Mount the box in
an appropriate location within the length of the
wiring provided. Feed all four wires through one
of the lower inlets to the box. Connect the switch
wires to the switch and the corresponding (+),
(–) to the battery holder.
Install two D-cell batteries (not provided) and
test the switch before closing the switch box
(refer to Figure 12). The igniter should spark
to the pilot when the switch is on.
Wiring diagrams are provided here for reference purposes only. This information is also
provided on schematics attached directly to
the appliance on a pullout panel located within
the control compartment.
Figure 12
10
Figure 11
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 11
CONNECTING GAS LINE
Access
Cover
Control
Valve
Refractory
Cover
Gas Flex Line Connector
Gas
Stub
1/2" x 3/8" Flare
Shut-Off Valve
3/8" Flex Tubing
3/8" NPT x 3/8"
Flare Fitting
3/8" Nipple
3/8" Union
3/8" Close Nipple
3/8" Shut-Off Valve
1/2" x 3/8"
Reducer
Gas
Valve
Codes require a shut-off valve mounted in the
supply line. Figure 13 illustrates two methods
for connecting the gas supply. The flex-line
method is acceptable in the U.S., however,
Canadian requirements vary depending on
locality. Installation must be in compliance
with local codes.
These appliances are equipped with a gas flex
line for use (where permitted) in connecting the
unit to the gas line. A gas flex line is provided
to aid in attaching the direct vent appliance to
the gas supply. The gas flex line can only be
used where local codes permit. See Figure 13
for flex line description. The flex line is rated
for both natural and propane gas. A manual
shut off valve is also provided with the flex line.
The gas control valve is located under the
refractory cover in front of the burner.
To access the valve, lift out the center refractory
and remove the access cover (see Figure 14).
The control valves have a 3/8" (10 mm) NPT
thread inlet port.
Figure 13 - GAS CONNECTION
Secure all joints tightly using appropriate
tools and sealing compounds (ensure propane
resistant compounds are used in propane
applications).
Turn on gas supply and test for gas leaks, using a gas leak test solution (also referred to as
bubble leak solution). NOTE: Using a soapy
water solution (50% dish soap, 50% water)
is an effective leak test solution but it is not
recommended, because the soap residue that
is left on the pies/fittings can result in corrosion over time. Never use an open flame to
check for leaks.
A. Light the appliance (refer to the lighting
instructions label in the control compartment
or in the Care and Operation Instructions).
B. Brush all joints and connections with the
gas leak test solution to check for leaks. If
bubbles are formed, or gas odor is detected,
turn the gas control knob to the “OFF” position. Either tighten or refasten the leaking
connection and retest as described above.
C. When the gas lines are tested and leak free,
be sure to rinse off the leak testing solution.
Figure 14 - VALVE ACCESS
11
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 12
INSTALLING THE LOGS
WARNING
• LOGS GET VERY HOT AND WILL REMAIN HOT UP TO ONE
HOUR AFTER GAS SUPPLY IS TURNED OFF. HANDLE ONLY
WHEN LOGS ARE COOL. TURN OFF ALL ELECTRICITY TO
THE APPLIANCE BEFORE YOU INSTALL GRATE AND LOGS.
• THIS APPLIANCE IS NOT MEANT TO BURN WOOD. ANY
ATTEMPT TO DO SO COULD CAUSE IRREPARABLE DAMAGE
TO YOUR APPLIANCE AND PROVE HAZARDOUS TO YOUR
SAFETY.
• THE SIZE AND POSITION OF THE LOG SET WAS ENGINEERED
TO GIVE YOUR APPLIANCE A SAFE, RELIABLE AND ATTRACTIVE FLAME PATTERN. ANY ATTEMPT TO USE A DIFFERENT
LOG SET IN THE FIREPLACE WILL VOID THE WARRANTY
AND WILL RESULT IN INCOMPLETE COMBUSTION, SOOTING, AND POOR FLAME QUALITY.
• VOLCANIC STONE WITHIN THE BURNER CAN "POP" FOR THE
FIRST FEW FIRES. WIND BORNE DEBRIS MAY ALSO ENTER
THE FIREPLACE INEXPEDIENTLY. IN HIGH WIND CONDITIONS, OPERATE THE APPLIANCE WITH THE SCREENS OR
DOORS CLOSED.
• NEVER OPERATE THE FIREPLACE WITHOUT THE VOLCANIC
STONES IN THE BURNER PAN. PROLONGED USE WITHOUT
THE ROCK IN PLACE WILL OVERHEAT THE PAN AND CAUSE
THE FIREPLACE TO SHUTOFF AUTOMATICALLY.
Rear Log
Figure 15
Base Log
After verifying that the fireplace operates properly, replace the cover and
set the bottom refractory components in place.
Use two (2) bags of volcanic stone to fill the bottom of the burner tray
to completely cover the burner tube. Level the volcanic stone evenly.
Place the rear log approximately centered as shown in Figure 15.
Place the base log approximately as shown in Figure 16.
The remaining logs can be placed across the rear and base log approximately as shown in Figure 17. The exact position of these logs is
not critical. Due to the nature of an outdoor environment, the flame will
never be strictly controlled. You may need to reposition the logs to get
the effect you find most desirable.
Figure 16
Top Left Log
Figure 17
Top Center Log
Top Right Log
12
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 13
Burner Adjustments
Shutter
Opening
1/16” For
Natural Gas
1/2” Open
For LP
The following paragraphs address burner
adjustment concerns and procedures.
Flame Appearance and Sooting
Proper flame appearance is a matter of taste.
Generally most people prefer the warm glow of
a yellow to orange flame. Appliances operated
with air shutter openings that are too large will
exhibit flames that are blue and transparent.
These weak, blue and transparent flames are
termed anemic. If the air shutter opening is too
small excessive sooting may develop.
Sooting is indicated by black puffs developing
at the tips of very long orange flames. Sooting
results in black deposits forming on the logs,
appliance inside surfaces and on exterior surfaces adjacent to the face opening.
Sooting is caused by incomplete combustion in
the flames and a lack of combustion air entering
the air shutter opening. To achieve a warm yellow
to orange flame with an orange body that does
not soot, the shutter opening must be adjusted
between these two extremes.
These appliances should not smoke. Small
amounts of soot will accumulate over time
and should be expected. This soot adds to the
realism of the firebox interior. The logs can be
cleaned, when cool, with a soft brush and small
amounts of water.
If the logs are properly positioned and excessive sooting conditions exist, the air shutter
opening on the main burner tube should be
adjusted. Keep in mind that this is an outdoor
appliance. Wind and air currents cannot be
strictly controlled.
If the flame acts too erratically, we recommend
that the screens be closed.
Allow the burner to operate for at least 15
minutes. Observe the flame continuously. If it
appears weak or sooty as previously described,
adjust the air shutter by rotating the shutter until
the flame appearance is as desired.
Figure 18 - Burner Air Shutter Settings
When satisfied that the appliance operates
properly, proceed to finish the installation. Leave
the control knob in “ON” position and turn the
remote switch “OFF.” Reinstall the access and
refractory cover.
WARNING
AIR SHUTTER ADJUSTMENT SHOULD
ONLY BE PERFORMED BY A QUALIFIED
PROFESSIONAL SERVICE TECHNICIAN.
Burner Adjustment
CAUTION: THE SHUTTER AND NEARBY APPLIANCE SURFACES ARE HOT. EXERCISE CAUTION TO AVOID INJURY WHILE ADJUSTING
FLAME APPEARANCE.
To adjust the flame, turn the shutter (located
in the left side of the burner pan) up or down
to increase or reduce the air shutter opening,
respectively. Position the air shutter to the
factory setting, as shown in Figure 18.
Figure 19 - Proper Burner Flame Appearance
13
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 14
CHECKING APPLIANCE OPERATION
ELECTRONIC
Pilot
Hood
Sensor
Igniter
6 (153) Minimum
For Combustible
Materials
12 (305)
Max.
3-3/4 (95)
Max.
See Note
22 (559)
Min.
29 (737)
Min.
Wall
Switch
5 (127)
Min.
NOTE: The area above the face to the top of the spacers
must be non-combustible materials.
With gas line installed run initial system
checkout before installing any additional
accessories. Follow the lighting instructions
on Page 20.
NOTE: Lighting Instructions are also found
on the literature tag tied to the gas piping
next to the gas valve. To access the tag,
open the lower control compartment door
(refer to Figure 14, Page 11 - Valve Access).
When first lighting the appliance, it will take
a few minutes for the line to purge itself of
air. Once purging is complete, the pilot and
burner will light and operate as indicated in
the instruction manual. Subsequent lighting
of the appliance will not require such purging.
Inspect the pilot flame (remove logs, if necessary, handling carefully).
After the logs have been placed and the fireplace
has been checked for proper flame presentation, use the remaining volcanic stone to fill in
voids and spaces. Remember, you may need
to access the high/low flame control beneath
the refractory cover.
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning are similar
to the flu with headaches, dizziness and/
or nausea. If you have these signs, obtain
fresh air immediately. Turn off the gas supply to the appliance and have it serviced by
a qualified professional, as it may not be
operating correctly.
FIREBOX FINISHES
There are a wide variety of "finished looks" for
your outdoor fireplace, from formal wall decor
with elaborate mantels to rustic wood paneling
or warm brick facings.
Only noncombustible materials like marble,
stone, tile, brick, etc. may overlap the top
and sides of the front facing. Seal all joints
between the black facing and wall surrounds
to prevent air intrusion. Use noncombustible
caulking materials only to seal the metal facing
to the surround material on the finished wall.
See Figure 21.
CAUTION: DO NOT BLOCK THE FACE OPENING ON THESE FIREBOXES. DOING SO MAY
CREATE A POTENTIAL FIRE HAZARD.
Electronic Appliance Checkout
To light the burner, turn ‘ON’ the remote wall
switch. The battery will energize a spark that
will light the pilot. The pilot flame will engulf the
sensor and open the main valve. Within seconds
the main burner will light. Ensure the igniter
lights the pilot. The pilot flame should engulf
the sensor as shown in Figure 20.
Figure 20
Figure 21 - Clearances To Combustibles
14
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 15
Remove Burner
Tube Assembly
Regulator
Orifice
Remove Clip
Shutter
Opening
GAS CONVERSION KITS
WARNING
This conversion kit shall be installed by a qualified service agency in
accordance with the manufacturer’s instructions and all applicable codes
and requirements of the authority having jurisdiction. If the information in
these instruction is not followed exactly, a fire, explosion or production of
carbon monoxide may result causing property damage, personal injury
or loss of life. The qualified service agency is responsible for the proper
installation of this kit. The installation is not proper and complete until the
operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied with the kit. The qualified service agency
performing this installation assumes responsibility for this conversion.
AVERTISSEMENT
Cette trousse de conversion doit être installée par un technicien agréé,
selon les instructions du fabricant et selon toutes les exigences et tous les
codes pertinents de l’autorité compétente. Assurez-vous de bien suivre
les instructions dans cette notice pour réduire au minimum le risque
d’incendie, d’explosion ou la production de monoxyde de carbone pouvant
causer des dommages matériels, des blessures ou la mort. Le tecnicien
agréé est responsable de l’installation de cette trousse. L’installation n’est
pas adéquate ni complète tant que le bon fonctionnement de l’appareil
converti n’a pas été vérifié selon les instructions du fabricant fournies avec
la trousse. Le fournisseur de service qualifié ayant réalisé l'installation
assume les responsabilités liées à la conversion.
In Canada:
THE CONVERSION SHALL BE CARRIED OUT
IN ACCORDANCE WITH THE REQUIREMENTS
OF THE PROVINCIAL AUTHORITIES HAVING
JURISDICTION AND IN ACCORDANCE WITH
THE REQUIREMENTS OF THE CAN/CGA-B149.1
AND .2 INSTALLATION CODE.
LA CONVERSION DEVRA ÊTRE EFFECTUÉE
CONFORMÉMENT AUX RECOMMANDATIONS
DES AUTORITÉS PROVINCIALES AYANT
JURIDICTION ET CONFORMÉMENT AUX
EXIGENCES DU CODE D'INSTALLATION CAN/
CGA-B149.1 ET .2.
Gas conversion kits are available to adapt your
appliance from the use of one type of gas to
the use of another. These kits contain all the
necessary components needed to complete the
task including labeling that must be affixed to
ensure safe operation.
Kit part numbers are listed here and the following steps detail the conversion procedure.
Step 1. Turn off the gas supply to the appliance.
Step 2. Carefully remove the logs. Exercise
care so as not to break the logs.
Step 3. Refer to Figure 22.
Remove the burner assembly with attached
venturi tube.
Natural to Propane Gas Conversion Kits
Model No. Unit Type Cat. No.
Polaris 36 GCK-DB078P H4916
Polaris 42 GCK-DB078P H4916
Propane to Natural Gas Conversion Kits
Model No. Unit Type Cat. No.
Polaris 36 GCK-DB140N H4915
Polaris 42 GCK-DB140N H4915
Table 6
Figure 22
Electronic Appliances
Step 4. Dexen Electronic Valves - See Figure
25, Page 16 and the instructions provided
with the kit. Remove and discard the two pressure regulator mounting screws. Remove the
pressure regulator and diaphragm. Discard all
removed components. Ensure the rubber gas-
ket installed on the back of the replacement
pressure regulator is properly positioned.
Install the new pressure regulator using the new
screws supplied with the kit. Tighten screws to
25 in. lb. torque.
NOTE: Natural gas regulators are identified
with a blue dot. Propane regulators have a
red dot.
Step 5. See Figure 24 and replace the pilot
orifice as follows: Remove pilot hood assembly
by grasping the hood and pulling the assembly
straight up. Under the hood is the pilot orifice.
With caution and using a magnetic screwdriver,
undo the pilot orifice and remove it from the
assembly. Carefully replace the orifice with the
one provided with the kit. Press the pilot hood
back over the assembly. The orientation should
be aligned as shown in Figure 24. Exercise
extreme care to prevent damage to or breakage of the igniter assembly.
NOTE: Propane pilot orifices are identified with
a countersink in the head. Natural gas orifices
do not have this countersink. See Figure 24.
15
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 16
Step 6. (Refer to Figure 22, Page 15)
ELECTRONIC PILOT
Pilot
Hood
Sensor
Igniter
PROPANE
NATURAL
Pilot Stage
Flame Height
Pressure-Tap
Pilot Gas
Supply
(Manifold)
Gas Outlet
Mounting Screw
A. Remove the orifice from the manifold with
a 1/2" deep throat socket. See the following
table for orifice sizes for natural and propane
models. Figure 23 illustrates the orifice.
Use pipe joint compound or Teflon tape on
all pipe fittings before installing (ensure
propane resistant compounds are used in
propane applications, do not use pipe joint
compounds on flare fittings).
Burner Orifice Sizes
Elevation 0-4500 feet ( 0-1372 meters)
Model Nat.Gas
drill size (inches)
Polaris 36
Polaris 42
#28 (.1405") #47 (.0785")
#28 (.1405") #47 (.0785")
Propane
drill size (inches)
Table 7
ELECTRONIC PILOT
Figure 24
Figure 23
B. Retrieve the burner and slide the venturi tube
over the orifice. Secure the burner in place
with the clip shown in Figure 22, Page 15.
Step 7. Reassemble the remaining components
by reversing the procedures outlined in the
preceding steps.
Ground
(TP)
To Burner
Terminal
TP
Burner Stage
Terminal
Control Knob
TH
TP
LO
TH
Regulator
Figure 25 - Dexen Gas Valve
HI
VENT
(Inlet)
IN
OUT
Pressure-Tap
Outlet
PILOT
IN
Gas
Inlet
16
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 17
Access
Cover
Control
Valve
Refractory
Cover
OPERATION AND CARE OF YOUR
APPLIANCE
Appliance operation may be controlled by a
remotely located wall switch.
Gas Controls/Control Compartment Access
The gas controls can be found beneath the
bottom refractory. Remove the bottom refractory by lifting it up. Remove the access cover
(refer to Figure 26).
All Models -
To light these appliances refer to the detailed
lighting instructions found in both English and
French on Pages 20 and 21 of these instruc-
tions respectively. The appliance lighting
instructions may also be found on the pull
out lighting instruction labels attached to the
gas control valve (see Figure 26).
WARNING
FAILURE TO COMPLY WITH THE INSTALLATION AND OPERATING INSTRUCTIONS PROVIDED IN THIS DOCUMENT
WILL RESULT IN AN IMPROPERLY INSTALLED AND OPERATING APPLIANCE,
VOIDING ITS WARRANTY. ANY CHANGE
TO THIS APPLIANCE AND/OR ITS OPERATING CONTROLS IS DANGEROUS.
IMPROPER INSTALLATION OR USE OF
THIS APPLIANCE CAN CAUSE SERIOUS
INJURY OR DEATH FROM FIRE, BURNS,
EXPLOSION OR CARBON MONOXIDE
POISONING.
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning are similar
to the flu with headaches, dizziness and/
or nausea. If you have these signs, obtain
fresh air immediately. Turn off the gas supply to the appliance and have it serviced by
a qualified professional, as it may not be
operating correctly.
Figure 26
WARNING
DO NOT PLACE CLOTHING OR OTHER
FLAMMABLE MATERIALS ON OR NEAR
THIS APPLIANCE.
AVERTISSEMENT
SURVEILLER LES ENFANTS. GARDER
LES VÊTEMENTS, LES MEUBLES,
L'ESSENCE OU AUTRES LIQUIDES À
VAPEUR INFLAMMABLES LOIN DE
L'APPAREIL.
WARNING
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURES. USE CAUTION AROUND THE APPLIANCE TO
AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN THEY
ARE IN THE SAME ROOM AS THE APPLIANCE.
17
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 18
Variable Flame Height Adjustment
Switch
Cover
Weather Seal
Orient Batteries Vertically
To Fit Within Box
1. All appliances are equipped with a variable
gas control valve. Flame height for these
models may be adjusted through a range
between fixed low and high settings, alternately, while the appliance is in operation.
Adjust the flame height as desired after
lighting the appliance by rotating the variable
adjustment control knob located on the front
of the valve (see Figure 25, Page 16).
2. When lit for the first time, this appliance will
emit a slight odor for an hour or two. This
is due to the “burn-in” of internal paints
and lubricants used in the manufacturing
process.
3. Keep lower control compartment clean by
vacuuming or brushing at least twice a year.
More frequent cleaning may be required due
to excessive lint from carpeting, bedding
materials, etc. It is important that control
compartments, burners and circulating air
passageways of the appliance be kept clean.
S'assurer que le brùleur et le compartiment
des commandes sont propres. Voir les instructions d'installation et d'utilisation qui
accompagnent l'appareil.
4. Always keep the appliance area clear and
free from combustible materials, gasoline
and other flammable liquids.
WARNING
• Turn off gas and any electrical
power before servicing the appliance.
• Let fireplace completely cool
before cleaning.
• Failure to keep the primary
air opening(s) of the burner(s)
clean may result in sooting and
property damage.
• Burner Flame Pattern - If yellow
tipping occurs, your fireplace
could produce increased levels
of carbon monoxide. Do not
mistake orange flames with
yellow tipping. Dirt or other fine
particles enter the fireplace and
burn causing brief patches of
orange flame.
Verify proper operation after servicing.
S'assurer que l'appareil fonctionne
adéquatement une fois l'entretien
terminé.
Inspect Burner Flame and Pilot Flame
Appearance
Periodically do a visual check of the burner
flame and the pilot flame. Ensure that the
burner flame appearance resembles the flame
shown in Figure 19, Page 13 and as described
in Flame Appearance and Sooting on Page
13. Refer to Figure 20 on Page 14 for more
information about the pilot flame appearance.
Contact a qualified service technician at once if
any abnormal condition is observed.
Battery Replacement
The intermittent ignition system operates on 3
volts provided by two (2) "D" cell batteries. The
batteries are located in a pack installed within
the J-Box, behind the stainless ON/OFF switch
panel. Refer to Figure 27.
NOTE: All batteries loose voltage when frozen
or left for prolonged periods. It may be wise
to remove batteries during extended periods
of disuse.
Inspect Burner Assembly
If it is evident that the burner is damaged, the
burner must be replaced with one specified by
the manufacturer before the appliance is put
into operation.
Maintenance
The appliance should be thoroughly inspected
before initial use and at least annually by a qualified service technician. However, more frequent
periodic inspections and cleanings should be
performed by the homeowner. Homeowner
must contact a qualified service technician at
once if any abnormal condition is observed.
Refer to the maintenance schedule (Page 23) for
maintenance tasks, procedures, periodicity and
by whom they should be performed. Always verify
proper operation of the appliance after servicing.
NOTE: Make sure you have new batteries
and all volcanic stone has filled the pan and
that the logs are set correctly.
CAUTION
You must keep control areas,
burner and circulating air passageways of fireplace clean.
Inspect these areas of fireplace
before each use. Have fireplace
inspected yearly by a qualified
service person.
Figure 27 - Battery Replacement
18
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 19
ACCESSORY COMPONENTS
Drain Pan
The drain pan is used with the appliance.
Decorative Bi-Fold Doors
This attractive brushed stainless Bi-Fold door
is easy to install and enhances the appearance
of the appliance.
Decorative Bi-Fold Doors
Cat. No. Model Description
H4645 36LBFOD-BS
H4646 42LBFOD-BS
36” Outdoor B-F
Door, Brshd SS
42” Outdoor B-F
Door, Brshd SS
Hood Kit
This attractive brushed stainless Hood Kit is
easy to install and enhances the appearance
of the appliance.
Outdoor Weather Cover
This attractive stainless steel Outdoor Weather
Cover is easy to install and protects the firebox
interior from adverse weather.
Outdoor Weather Cover *
Cat. No. Model Description
H4647 36-EODC
H4648 42-EODC
* Cannot be used with 36/42LBFOD-BS doors in place
36” SS Outdoor
Weather Cover
42” SS Outdoor
Weather Cover
Decorative Volcanic Stone
The decorative volcanic stone, Model FDVS, can
be used to enhance the look of your appliance.
Order model FDVS for replacement of stone
when needed. Spread the decorative volcanic
stone evenly around the bottom ofthe firebox.
Drain Pan
Cat. No. Model Description
H4651 DPSS36 Drain Pan (36)
H4652 DPSS42 Drain Pan (42)
Creamer Rust Cappuccino
Refractory Stain Kits
Use the Refractory Stain Kits to give white
refractory panels a new look.
Kit includes foam roller, roller handle, paint tray,
and one can of stain. Available stain colors are
Creamer (ivory), Rust (terra cotta), and Cappuccino (rosy taupe).
Outdoor Hood Kit
Cat. No. Model Description
H4818 ODGHK36
H4819 ODGHK42
36” Hood Kit
Outdoor Gas
42” Hood Kit
Outdoor Gas
Decorative Volcanic Stone
Cat. No. Model Description
80L42 FDVS
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Bag of Volcanic
Stone
Refractory Stain Kits
Cat. No. Model Description
H8176 BSK-CR Creamer
H8177 BSK-RT Rust
H8178 BSK-CP Cappuccino
19
Page 20
LIGHTING INSTRUCTIONS, ELECTRONIC - ENGLISH
9-5/8"
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
A. This appliance is equipped with an ignition device which
automatically lights the pilot. Do not try to light the pilot by
hand.
B. BEFORE OPERATING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. If any portion of this appliance does not operate as the
instructions indicate, do not try to repair it, call a qualified
service technician. Do not use tools. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. (If applicable) Set the thermostat to lowest setting. Turn
wall
on/off switch, unit mounted on/off switch or remote control
switch
"OFF." If used, remove the batteries from the battery
holder.
3. Turn OFF all electric power to the appliance.
4. This appliance is equipped with an ignition device which
automatically lights the pilot. Do not try to light the pilot by
hand.
5. Access the control compartment.
6. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow
"B" in the safety information above on this label. If you don't
smell gas, go to the next step.
7. Turn on all electrical power to the appliance.
8. (If applicable) Set thermostat to desired setting. Turn
wall on/
off switch, unit mounted on/off switch or remote control switch
"ON." Replace the batteries in the battery holder, if used.
9. Close control compartment.
10. If the appliance will not operate, follow the instructions "To
Turn Off Gas To Appliance" and call your service technician
or gas supplier.
Electronic Gas Control
Valve - DEXEN
Electronic Pilot Assembly
TO TURN OFF GAS TO APPLIANCE
VENT
IN
PILOT
OUT
TH
LO
HI
TP
TH
TP
IN
20
1. (If applicable) Set the thermostat to lowest setting. Turn wall
on/off switch, unit mounted on/off switch or remote control
switch "OFF."
2. Turn OFF all electric power to the appliance and remove
WARNING
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
P/N 100963-01 Rev. 4
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
backup batteries, if service is to be performed.
3. Access the control compartment.
4. Close the main line gas shut-off valve.
5. Close control compartment.
Page 21
INSTRUCTIONS D’ALLUMAGE, ELECTRONIC - FRENCH
9-5/8"
POUR PLUS DE SÉCURITÉ LIRE AVANT DE METTRE EN MARCHE
AVERTISSEMENT. Quiconque ne respecte pas à la lettre les instructions dans la présente notice risque
de déclencher un incendie ou une explosion entraînant des dommages, des blessures ou la mort.
A. Cet appareil est muni d’un dispositif d’allumage qui allume
automatiquement la veilleuse. Ne tentez pas d’allumer la
veilleuse manuellement.
B. AVANT DE FAIRE FONCTIONNER, reniflez tout autour de
l’appareil pour déceler une odeur de gaz. Reniflez près
du plancher, car certains gaz sont plus lourds que l’air et
peuvent s’accumuler au niveau du sol.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucun interrupteur; ne pas vous servir des
téléphones se trouvant dans le bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis un
voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur, appelez le service
des incendies.
C. Si un élément de cette unité ne fonctionne pas tel que décrit
dans les instructions, n’essayez pas de le réparer, appelez un
technicien qualifié. N’utilisez-pas d’outils. Le fait de forcer
la manette ou de la réparer peut déclencher une explosion ou
un incendie.
D. N’utilisez pas cet appareil s’il a été plongé dans l’eau, même
partiellement. Faites inspecter l’appareil par un technicien
qualifié et remplacez toute partie du système de contrôle et
toute commande qui ont été plongés dans l’eau.
INSTRUCTIONS DE MISE EN MARCHE
1. ARRÊTEZ ! Lisez les instructions de sécurité sur la portion
supérieure de cette étiquette.
2. Coupez l’alimentation électrique à l’appareil en tournant
l’interrupteur mural à la position ‘’OFF’’. Retirez les batteries de
leur support.
3. Cet appareil est muni d’un dispositif d’allumage qui allume
automatiquement la veilleuse. Ne tentez pas d’allumer la veilleuse
manuellement.
4. Attendre cinq (5) minutes pour laisser échapper tout le gaz.
Reniflez tout autour de l’appareil, y compris près du plancher,
pour déceler une odeur de gaz. Si vous sentez une odeur de gaz,
ARRÊTEZ ! Passez à l’étape B des instructions de sécurité sur la
portion supérieure de cette étiquette. S’il n’y a pas d’odeur de gaz,
passez à l’étape suivante.
5. Replacez les batteries dans leur support.
6. Réalimentez en électricité l’appareil en tournant l’interrupteur
mural à la position ‘’ON.’’
7. Si l’appareil ne se met pas en marche, suivez les instructions
intitulées « Comment couper l’admission de gaz de l’appareil » et
appelez un technicien qualifié ou le fournisseur de gaz.
Valve électronique -
DEXEN
Veilleuse de
l’appareil électronique
TP
HI
LO
TH
OUT
VENT
PILOT
IN
IN
TH
TP
COMMENT COUPER L’ADMISSION DE GAZ DE L’APPAREIL
1. Coupez l’alimentation électrique à l’appareil en tournant
l’interrupteur mural à la position ‘’OFF’’ et retirez les batteries de
AVERTISSEMENT
UNE SURFACE VITRÉE CHAUDE PEUT CAUSER DES BRÛLURES.
LAISSER REFROIDIR LA SURFACE VITRÉE AVANT D'Y TOUCHER.
NE PERMETTEZ JAMAIS À UN ENFANT DE TOUCHER LA SURFACE VITRÉE.
P/N 100964-02 Rev. 4
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
leur support, si un entretien est effectué sur l’appareil.
2. Fermer la valve de gaz principale.
21
Page 22
TROUBLESHOOTING THE ELECTRONIC IGNITION SYSTEM
NOTE: Before troubleshooting, be sure that the appliance main line gas shut-off valve, the gas control valve and the wall
switch are in the “ON” position.
Important: Valve system troubleshooting should only be accomplished by a qualified service technician.
SYMPTOM POSSIBLE CAUSES CORRECTIVE ACTION
1. Nothing happens when ON/OFF switch is
turned on (pilot does not spark).
2. The main burner does not light and the
igniter is sparking.
3. The main burner come "ON" but then go
"OFF".
4. Log soot. A. Flame impingement on the log. Check for proper log placement.
5. The main burner shuts off but the pilot
remains lit.
A. Dead batteries. Replace batteries (Refer to Page 10).
B. Low voltage/or bad lead wires. Check voltage on the batteries. The value should
be around 2.7 to 3.2 VAC. Confirm that wire
connections are secure.
C. Damaged igniter wire. Check for visible cracked casing, cuts, etc.
D. Damaged pilot assembly. Check pilot assembly for visibly broken spark
electrode, etc.
A. No fuel supply. Ensure that the gas supply is turned on.
B. Loose sensor wire. Ensure sensor wire connection is secure.
C. Lose wires to valve. Ensure black, green and orange wires connection
is secure to valve.
D. Loose wires to ignition module. Ensure black sensor wire (S) and black igniter
wire (I) is secure to ignition module.
E. Air in the gas line. Purge gas line of air.
F. Low voltage. Test voltage at the batteries. It should be around
2.7 to 3.2 VAC.
A. Gas supply is turned "OFF". Turned gas supply to "ON".
B. Loose wire connection on valve or ignition
Check wire connection.
module.
C. Flame does not engulf flame sensor. Check location of sensor.
B. Improper air shutter opening. Check for proper air shutter openings.
A. Lose wire to valve or limit switch has
activated.
Allow the unit to cool to below 220° F and then
reset the limit switch. Refer to Reset Limit Switch
on this page. Check the burner pan for the proper
application of volcanic stone.
RESET LIMIT SWITCH
Step 1. Remove bottom middle refractory
panel (#4) and valve cover assembly (#9) to
gain access to the limit switch (#25).
Limit Switch Detail
Figure 28
22
Step 2. Slide your left hand into the fireplace
and use your middle finger to feel for two
wires connected to the limit switch. Follow up,
in between the two wires is the reset button,
located on the back of the limit switch. Refer
to Figures 28 and 29 for more detail.
Limit Switch Location
Slide Left Hand
Underneath
Limit Switch
Figure 29
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
NOTE: Make sure you have new batteries
and all volcanic stone has filled the pan and
that the logs are set correctly.
Limit
Switch
Use Middle Finger To Press
Reset Button On Underside
Of Limit Switch
Page 23
MAINTENANCE SCHEDULE
Annually (Before the onset of the Burning Season)
MAINTENANCE TASK ACCOMPLISHING PERSON PROCEDURE
Inspecting/Cleaning Burner, Logs
and Controls
Inspecting/Cleaning Pilot and Burner Qualified Service Technician Refer to Figure 20, Page 14 and Figure 22, Page 15. Remove any
Appliance Checkout Qualified Service Technician Perform the appropriate appliance checkout procedure detailed in this
Replacing Volcanic Stone Homeowner/Qualified Services
Replace Spent Batteries Homeowner Locate and remove the four (4) screws retaining the stainless J-Box
Periodically (After the Burning Season)
Qualified Service Technician Inspect valve and ensure it is properly operating. Check piping for leaks.
Vacuum the control compartment, fireplace logs and burner area.
surface build-up on pilot and burner assembly. Wipe the pilot nozzles,
igniter/flame rod and hood. Ensure the pilot flame engulfs the flame
sensor as shown.
manual.
Remove old volcanic stone and vacuum the stone placement area. Place
Technician
new volcanic stone as described in this document.
cover. Remove the battery pack and replace the two (2) "D" cell batteries.
MAINTENANCE TASK ACCOMPLISHING PERSON PROCEDURE
Cleaning Firebox Interior Homeowner Carefully remove logs and decorative volcanic stone. Vacuum out interior
of the firebox. Clean firebox walls and log grate. Replace logs, Rockwool
and volcanic stone as detailed in this manual.
Replace Spent Batteries Homeowner Locate and remove the four (4) screws retaining the stainless J-Box
cover. Remove the battery pack and replace the two (2) "D" cell batteries.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
23
Page 24
REPLACEMENT PARTS LIST
Item No. Description
1 Refractory, LH Side H7762 1 H7762 1
1H Refractory, LH Herringbone H7771 1 H7771 1
2 Refractory, RH Side H7761 1 H7761 1
2H Refractory, RH Herringbone H7770 1 H7770 1
3 Refractory, Rear H7764 1 H7768 1
3H Refractory, Rear Herringbone H7767 1 H7772 1
4 Refractory, Bottom, Middle H4952 1 H4952 1
5 Refractory, Bottom, Side (LH) H4948 1 H4949 1
6 Refractory, Bottom, Side (RH) H4950 1 H4951 1
7 Clip, Refractory H6368 4 H6368 4
8A Gas Train Assembly (Natural Gas) H4941 1 H4941 1
8B Gas Train Assembly (Propane Gas) H4942 1 H4942 1
9 Valve Cover Assembly H4947 1 H4947 1
10 Top Frame H4933 1 H4934 1
11 Bottom Frame H4935 1 H4936 1
12 Corner Post (LH) H4937 1 H4937 1
13 Corner Post (RH) H4938 1 H4938 1
14 Stand-Off Bracket H2716 4 H2716 4
15 Cover Plate (Gas Access) H4955 1 H4955 1
16 Log Set H4932 1 H4932 1
17 Screen H4926 2 H4927 2
18 Screen Rod H4939 2 H4940 2
19 Tube, Burner Assembly H4930 1 H4930 1
20 Burner Bracket H6570 2 H6570 2
21 Burner Tube Support H4953 2 H4953 2
22 Flex Connector 93L32 2 93L32 2
23 Volcanic Stone (Not Pictured) 80L42 3 80L42 3
24 Electrical Kit (Not Pictured) H4954 1 H4954 1
25 Limit Switch H6243 1 H6243 1
Polaris 36 Polaris 42
Part No. Qty. Part No. Qty.
WARNING
Failure to position the parts in accordance with these diagrams or failure to use only parts specifically
approved with this appliance may result in property damage or personal injury.
AVERTISSEMENT
Risque de dommages ou de blessures si les pièces ne sont pas installées conformément à ces schémas
et ou si des pièces autres que celles spécifiquement approuvées avec cet appareil sont utilisées.
WARNING
Never use substitute materials. Use of non-approved parts can result in poor performance and safety
hazards.
24
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 25
REPLACEMENT PARTS
13
12
4
17
18
3
14
5
6
11
3H
16
15
1
2
1H
2H
7
(RIGHT SIDE)
(RIGHT SIDE)
8A
9
10
8B
21
19
20
22
25
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
25
Page 26
NOTES
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
26
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Page 27
Innovative Hearth Products
®
Astria
Brand Gas Fireplace
Limited Lifetime Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria® brand gas fi replace ("Product") to be free from defects in materials and workmanship
at the time of manufacture. The product body, fi rebox and barrier carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal
breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty
period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not
commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor
rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to fi ve years. THERE ARE EXCLUSIONS AND LIMITATIONS to this
Limited Lifetime Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The product body, fi rebox and barrier carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded
from this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:
Burner – Repair or replacement for fi ve years from the date of installation
Gas components & electrical components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Light bulbs & batteries – Replacement for 90 days from the date of installation
Logs – Replacement for fi ve years from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation
Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit
Tempered Glass -Replacement for one year from the date of installation
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fi re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fi replace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions
which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting
confi gurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specifi ed herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for a particular
use or purpose, and there is no implied condition of fi tness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
Lifetime Warranty are in addition to and not a modifi cation of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefi ts and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without fi rst obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products
P/N 900199-00, Rev. B 10/2016
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
27
Page 28
Astria.us.com
P900837-00
Record the following important information about your fireplace:
Appliance model number
Appliance serial number
Date appliance was Installed
Type of gas appliance uses
Dealer name
IHP reserves the right to make changes at any time, without notice, in design, materials,
specifications, prices and also to discontinue colors, styles and products. Consult your local
distributor for fireplace code information.
Printed in U.S.A. © 2017 Innovative Hearth Products
P/N 900837-00 REV. NC 07/2017
28
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
Loading...