INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.V
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE WARNING
• This appliance can produce
carbon monoxide which has
no odor.
• Using it in an enclosed
space can kill you.
• Never use this appliance in
an enclosed space such as
a camper, tent, car or home.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other
appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and immediately call your gas supplier
or fire department.
WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property damage,
personal injury or death.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
AVERTISSEMENT : Assurez-vous de bien suivre les
instructions données dans cette notice pour réduire au
minimum le risque d’incindie ou d’explosion ou pour éviter
tout dommage matériel, toute blessure ou la mort.
— Ne pas entreposer ni utilizer d’essence ni d’autres
vapeurs ou liquides inflammables dans le voisinage
de cet appareil ou de tout autre appareil.
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur. Ne pas vous
servir des téléphones se trouvant dans le bâtiment
où vous trouvez.
• Appelez immédiatement votre fournisseur de
gaz depuis un voisin. Suivez les instructions du
fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz,
appelez le service des incindies.
— L’installation et l’entretien doivent être assurés par un
installateur ou un service d’entretien qualifié ou par le
fournisseur de gaz.
Page 2
STAINLESS OUTDOOR GAS FIREPLACE SYSTEM
PFS
®
USC
OWNER’S OPERATION AND INSTALLATION MANUAL
NATURAL GAS MODELS
PROPANE/LP GAS MODELS ODYSSEY36ZPM AND ODYSSEY42ZPM
REMOTE CONTROL READY
ODYSSEY36ZNM AND ODYSSEY42ZNM
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
WARNING: For Outdoor Use Only.
WARNING: Fireplace must be operated only with
doors fully open.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the heater may not
be working properly. Get fresh air at once!
Have heater serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol and those at
high altitudes.
WARNING: Any change to
this heater or its controls can
be dangerous.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the replace.
Fireplace front and screen become very hot when running replace. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young chil-
dren when they are in the area
of the replace. When using the
hand-held remote accessory,
keep selector switch in the OFF
position to prevent children from
turning on burners with remote.
Page 4
SAFETY
Continued
You must operate this replace
with the replace screen in place.
Make sure replace screen is in
place before running heater.
The nish of the front face is
protected with a self adhering
plastic coating that must be
removed before fireplace is
operated. To prevent melting,
ensure that the plastic coating
protecting the nish is removed.
Keep the appliance area clear
and free from combustible
materials, gasoline and other
ammable vapors and liquids.
1. This replace is only for use with the type of
gas indicated on the rating plate. This replace
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside
any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call
the re department
4. This replace shall be used only outdoors in
a well ventilated space and shall not be used
in a building, garage or any other enclosed
area.
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54* and CAS
B149.1.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
www.Astria.US.com
5. Do not use this replace as a wood burning
replace. Use only the logs provided with
the replace. Do not burn solid fuels in this
replace.
6. Do not add extra logs or ornaments such as
pine cones, vermiculite or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of replace.
7. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 14.
8. Before using furniture polish, wax, carpet
cleaner or similar products, turn replace off.
If heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
9. Do not run replace
• where ammable liquids or vapors are used
or stored
• under dusty conditions
10. Do not use this replace to cook food or burn
paper or other objects.
11. Do not use this appliance if any part has been
under water. Immediately call a qualied service technician to inspect the appliance and to
replace any part of the control system and any
gas control which has been under water.
12. Do not operate replace if any log is broken.
Do not operate replace if a log is chipped
(dime-sized or larger).
13. Turn replace off and let cool before servicing.
Only a qualied service person should service
and repair replace.
14. Operating replace above elevations of 4,500
feet could cause pilot outage.
15. Provide adequate clearance around air openings.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
126797-01A4
Page 5
PRODUCT FEATURES
3½"
9¼"
13½"
21" (36" Models)
23" (42" Models)
14 ½"
(36" Models)
16 ½"
(42" Models)
13 ½"
10 ½"
(36" Models)
10 ¼"
(42" Models)
3 ½"
4 ½"
9 ¼"
35" (36" Models)
42" (42" Models)
21" (36" Models)
24" (42" Models)
37" (36" Models)
41" (42" Models)
41" (36" Models)
45" (42" Models)
41" (36" Models)
48" (42" Models)
43" (36" Models)
50" (42" Models)
5/8"
4"
29" (36" Models)
36" (42" Models)
REFRACTORY BRICK LINER
Your replace features a concrete refractory
brick liner. As with all concrete liners, this liner
may develop slight cracks when exposed to
heat. These cracks will not affect the performance of the replace.
LOCATING FIREPLACE
PLANNING
Plan where you will install the replace. This
will save time and money later when you install the replace. Before installation, consider
the following:
1. Where the replace will be located. Allow
for wall and ceiling clearances (see Instal-lation Clearances, page 5).
2. Everything needed to complete installa tion.
3. These models are for outdoor use only.
4. Proper air for combustion and ventilation.
PRODUCT SPECIFICATIONS
36" AND 42" MODELS
Note: If only one dimension is shown, the dimension is the same for both 36" and 42" models.
Fireplace Top View
Left
Side
View
Right
Side
View
Front View
126797-01A5
Figure 1 - Fireplace Dimensions (36" and 42" Models)
www.Astria.US.com
Page 6
INSTALLATION
IMPORTANT: Make sure replace is level. If replace is not level, log set will not work properly.
Use dimensions shown for rough openings
to create the easiest installation (see Built-In Fireplace Installation, page 6).
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.
Carefully follow these instructions. This will
ensure safe installation. Fireplace hood
must be used if combustible mantel material
is installed.
Minimum Wall and Ceiling Clearances (see
Figure 2)
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 2.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the replace cabinet (see Figure 2).
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 42".
C. When replace is installed on carpet-
ing or other combustible material, other
than wood ooring, replace should be
installed on a metal or wood panel extending the full width and depth of enclosure.
D. Clearances from bottom of replace to the
oor is 0".
Example
OUTDOOR ENCLOSURE
REQUIREMENTS
Must conform to one of the following conditions:
• With walls on all sides, but with no over-
head cover;
• Within a partial enclosure which includes
an overhead cover and no more than
two side walls. These side walls may
be parallel, as in breezeway or at right
angles to each side; or
• Within a partial enclosure which includes
an overhead cover and three sidewalls,
as long as 30% or more of the horizontal
periphery of the enclosure is permanently open.
CAUTION: Do not install
the replace directly on carpet
or vinyl.
WARNING: Fireplace hood
must be used if a combustible
mantel material is installed.
Mantel Clearances for Built-In Installation
If placing custom mantel above built-in replace, you must meet the minimum allowable
clearance between mantel shelf and top of
replace opening shown in Figure 3, page
6. These are the minimum allowable mantel
clearances for a safe installation. Use larger
clearances wherever possible to minimize
the heating of objects and materials placed
on the mantel.
NOTICE: Surface temperatures
of adjacent walls and mantels become hot during operation. Walls
and mantels above the replace
may become hot to the touch.
If installed properly, these temperatures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
*Minimum 16" from Side Wall
Figure 2 - Minimum Clearance for
Combustible to Wall
www.Astria.US.com
*
126797-01A6
Page 7
INSTALLATION
Depth
(Minimum)
Width
(Inside to Inside)
Height
37"
45°
44"
5
2"
74"
TOP VIEW
FOR 36"
MODELS
Hood MUST be used if a
combustible mantel is installed.
Wire-mesh
Screen
Firebox
Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood
Mantel Shelf Note: Any portion
of the mantel shelf must NOT
extend beyond this profile.
1
1
/
2
"
6
3
/
4
"
12"
Note: All vertical measurements are
from top of fireplace hood opening to
bottom of mantel shelf.
Facing material above firebox
must be of noncombustible
material. A 12" concrete board
projecting the width of the
fireplace is supplied.
Framing
Material
12"
12" Minimum
16" 20"
Continued
Table 1
Rough Opening Dimensions for Built-in
Model
36"44"42 3/4"21"
42"51"46 1/2"23"
Installation
Front Width
(Inside to Inside) Height
Depth
(Min.)
Figure 4a
Figure 3 - Minimum Mantel Clearances
NOTICE: If your installation does
not meet the minimum clearances
shown, you must do one of the
following:
• raise the mantel to an acceptable height
• remove the mantel
BUILT-IN FIREPLACE
INSTALLATION
1. Frame in rough opening. The replace
framing must be constructed of steel stud
material. Steel studs are provided and are
permanently xed amount the perimeter
of the unit. Use dimensions in Table 1
and rough opening layout in Figure 4a.
Adjust framing so that replace is ush
with nished wall surface. If installing in a
corner, use dimensions in Figures 4b and
4c for rough opening.
2. Install gas piping to replace location (see
Connecting to Gas Supply, page 7.)
3. Carefully set fireplace in front of rough
opening with back of replace inside wall
opening.
4. Carefully insert fireplace into rough
opening.
126797-01A7
for Built-In Installation
43"
Figure 4 - Rough Opening for Installing
Steel Stud or
Steel Framing
Required.
Combustible
materials
not allowed
adjacent to
replace.
www.Astria.US.com
Figure 4b
FOR 42"
51"
MODELS
45°
1"
6
86"
TOP VIEW
in Wall
12'' minimum
noncombustible
wall board
or facing
material above
replace.
12'' minimum
noncombustible
wall board or facing
materials on sides.
Figure 5 - Installing Firebox
Figure 4c
Page 8
INSTALLATION
Continued
INSTALLING DRAIN PAN DP36/DP42
The replace enclosure must allow for adequate drainage and fresh air ventilation.
It is recommended that a sealed, corrosion
resistant catch pan with provision for drainage
be installed under replace within replace
enclosure (see Accessories, page 16).
INSTALLING FIREPLACE SCREEN
1. Insert each rod through all rings located
at top of screen.
2. Insert rst rod into rear hole in left side
of replace. Fasten rod to rear hole near
center of replace using #10 x 3/8" Phillips
screw provided (see Figure 6).
3. Insert other rod into front hole on right side
of replace and fasten using remaining
Phillips screw.
Top View of Rod Layout
Rear Hole
Front
Hole
Rod
Ring
Screen
Figure 6 - Installing Fireplace Screen
INSTALLING FIREPLACE HOOD
HS36/HS42
1. Remove protective lm from stainless
hood.
2. Align three notches located on back side
of hood with front face of replace (see
Figure 7). Notches should be at least 3 1/2"
up from edge of replace opening.
3. Hold replace hood in place. Using a #10
drill bit, drill through three notches .
4. Insert three screws through notches in
hood into holes in replace.
Identication
Label Location
Screw
www.Astria.US.com
Notches
on Hood
Screws
Figure 7 - Installing Hood
INSTALLING BI-FOLD GLASS
DOORS
IMPORTANT: Use only glass
doors certied for use with this
fireplace (See Accessories,
page 16).
Door Installation
Pivot and spring clips have been installed
and pretested at the factory, but some readjustments may be needed due to movement
during shipping or handling.
Install doors using the following steps. If you
nd doors do not close properly or do not appear level or straight, proceed with section on
door adjustment.
1. With bi-fold door completely folded, insert
bottom pivot pin into pivot plate or pivot
hole located near bottom corner of front
face opening and swing door to the vertical
position making sure top pins slide into door
track. Door is installed when top door pin
snaps into spring clip (see Figure 8).
2. Repeat step 1 for remaining door.
Fold
Door and
Slide Top
Pins into
Track
Pivot Plate
or Pivot
Hole
Figure 8: Installing Bi-Fold Glass Door
Spring Clip
Insert Pin
into Spring
Clip
Insert Bottom
Pivot Pin into
Pivot Plate
or Hole and
Swing Door
into a Vertical
Position
126797-01A8
Page 9
INSTALLATION
Continued
WARNING: Fireplace must
be operated only with doors fully
opened.
Door Adjustment
Remove doors and slightly loosen lower pivot
plate (if equipped) and upper spring clips.
Replace doors and fully close them. Use 1/8"
shims (any material) to level doors. Once the
proper setting is achieved, carefully open
doors enough so that you can access pivot
and spring clips with a Phillips screwdriver.
Tighten screws (see Figure 9).
Please read the following care and operation
guidelines before operating your appliance
or replace.
• Glass doors should be operated in the fully
open position only (see Figure 10).
• If doors are not fully open, the thermo disk
will automatically turn off burner. See Safety Device on page 15 for instructions on how
to reset the thermo disk.
• When operating doors, do not slam shut or
abuse them.
• Always keep area below bottom edge of
doors clear from obstacles or debris.
Spring
Clip
• Do not operate this appliance if glass doors
are broken or damaged.
• Do not use abrasive liquids or cleaners
for cleaning of glass and door trims. Any
household glass cleaner should sufce.
Do not clean doors when hot, allow the
appliance to cool before cleaning.
CONNECTING TO GAS SUPPLY
WARNING: A qualied service
person must connect heater to
gas supply. Follow all local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection
to the control valve.
CAUTION: Never connect
propane/LP unit directly to the
propane/LP supply. This unit requires an external regulator (not
supplied). Install the external
regulator between the unit and
the propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
Partially
Opened
Door
Figure 9: Door Adjustment
FULLY OPEN
Figure 10: Bi-Fold Doors Fully Open
126797-01A9
www.Astria.US.com
wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• approved exible gas hose and ttings
(supplied with appliance, if allowed by local
codes)
• external regulator (propane/LP models
only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
Page 10
Minimum of 5" (12.7 cm)
From Floor To To p O
f
Bottom Opening
Minimum of
2" (5 cm)
From Floor
Bottom To
Ground Level
Minimum 1/8"
(0.3 cm)
Permissible
Openings
Top
Openings
At Valve
Level
2 Openings
Top and
Bottom on
Each Side
Minimum
0.5 inch
2
(3.23 cm2)
of Free Air
Space For
Each Pound
of Fuel But No
Less Than
10 inches
2
(65 cm2) Total
INSTALLATION
Continued
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, control valve
damage could occur. Install external regulator with the vent pointing down as shown in
Figure 11. Pointing the vent down protects it
from freezing rain or sleet.
Propane/LP
Supply Tank
Vent
Pointing
Down
Figure 11 - External Regulator with Vent
Pointing Down
REMOTE PROPANE/LP GAS
SUPPLIES AND ENCLOSURES
If appliance is to be permanently connected
to a gas piping system from a remote supply
tank, installation must be in accordance with
local codes or, in absence of local codes,
with the National Fuel Gas Codes ANSI Z223.1/NFPA 54.
Enclosures may be used to conceal propane/
LP supply tanks and must be constructed to
meet the following minimum construction
requirements:
• An enclosure must have either one open
side or at least four opposing vent openings, top and bottom, which meet minimum
requirements for size and location (see
Figure 12).
• Each opening must provide a minimum or
1/2 square inches (3,23 cm2) of open area
for each pound propane/LP contained in
enclosed supply tank.
Example: A full enclosure for a 20 pound
propane/LP tank must have at least four,
10 square inches (65 cm2) openings [a 2"
x 5" (5 x 13 cm) square].
• The top openings must be 180° opposing
and be placed at valve level.
External
Regulator
www.Astria.US.com
• The bottom openings must be 180° opposing and be placed 5" (12.7 cm) above
bottom oor.
• There must be 2" (5 cm) minimum clearance from the floor to ground level of
enclosure.
CAUTION: Use only new, black
iron or steel pipe. Internally-tinned
copper tubing may be used in
certain areas. Check your local
codes. Use pipe of 1/2" diameter
or greater to allow proper gas volume to heater. If pipe is too small,
undue loss of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from log set (see
Figure 13, page 10).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Figure 12 - Propane/LP Tank Enclosure
126797-01A10
Page 11
INSTALLATION
Continued
We recommend that you install a sediment
trap in supply line as shown in Figure 13. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel
supply and appliance. Locate sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting it
to gas piping and/or ttings.
Equipment Shutoff
Valve with 1/8" NPT
Tap*
Natural
Approved Flexible
Gas Hose (If
allowed by local
codes)
* Purchase the optional shutoff valve from
your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
3" Min.
Pipe Cap Tee
Nipple Joint
Sediment Trap
Figure 13 - Gas Connection
From Gas
Meter (5" W.C.**
to 10.5" W.C.
Pressure)
Propane/LP
From External
Regulator (11"
W.C.** to 14"
W.C. Pressure)
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid
to all joints. Bubbles forming show
a leak. Correct all leaks at once.
126797-01A11
www.Astria.US.com
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply
and appliance. See guidelines
under Connecting to Gas Supply, page 7.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
control valve.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see
Figure 14).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 15 or
16, page 11). Apply noncorrosive leak
detection uid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Open
Equipment
Shutoff
Valve
Closed
Figure 14 - Equipment Shutoff Valve
Page 12
INSTALLATION
Continued
Propane/LP
Supply Tank
Figure 15 - Checking Gas Joints
(Propane/LP Gas Only)
Gas Meter
Figure 16 - Checking Gas Joints
(Natural Gas Only)
Pressure Testing Appliance Gas
Connections
1. Open equipment shutoff valve (see Figure
14, page 10).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of appliance is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control (see Figure 15 or 16).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operation, page 12)
Check all other internal joints for leaks.
7. Turn off appliance.
Equipment
Shutoff Valve
Control Valve
Location
Equipment
Shutoff Valve
Control Valve
Location
www.Astria.US.com
PLACEMENT OF LOOSE EMBERS
CAUTION: Do not place
any loose embers around pilot
assembly.
Two bags of loose embers are provided with
this unit. For this installation use the embers
that are approximately 1" square in size. If
needed, larger embers can be broken to size.
These embers aid in concealing the burner
pan, directing ames through the ember bed,
quiet operation of the unit and gives a natural
random ame pattern.
Place embers as follows:
1. Place embers around center ember bed
or ember pod.
2. Place individual embers on their edge (not
at) along the top of burner pan. This aids
in directing ames from the burner through
ember bed.
Note: Too many embers or embers placed
at along burner pan can suppress the
ames.
3. When unit is lit, check ames for random
appearance and ember bed glowing redorange in color (see Burner Flame Pattern,
page 17). If this is not happening, either
add, remove or reposition loose embers.
IMPORTANT: Turn unit off and let cool
before repositioning loose embers.
Figure 17 - Placement of Embers
Young children should be carefully
supervised when they are in the same
room as the appliance. Toddlers, young
children and others may be susceptible
to accidental burns.A physical barrier
is recommended if there are at-risk
individuals in the house. To restrict
access to a replace or stove, install
an adjustable safety gate to keep
toddlers, young children and other at-risk
individuals out of the room and away from
hot surfaces.
126797-01A12
Page 13
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted with a piezo ignitor. When
lightning the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
gas control knob. Never use tools. If
the knob will not push in or turn by
hand, do not try to repair it, call a qualied technician. Force or attempted
repair may result in a re.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
1. STOP! Read the safety information,
above.
2. Make sure switch is in the OFF position.
3. Be sure gas line shut-off valve is OPEN.
4.
Press in and turn control knob clockwise to the OFF position (see
Figure 18).
Note: Knob cannot be turned from PILOT
to OFF unless knob is pushed in slightly.
DO NOT FORCE.
5. Wait ve (5) minutes to clear out any gas.
126797-01A13
www.Astria.US.com
If you then smell gas, STOP! Follow "B" in
the safety information in column 1. If you
don't smell gas, go on the next step.
6. Press in and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 18).
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
If needed, keep pressing ignitor button
until pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, turn off gas supply and contact
a qualied service person or gas supplier
for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
10. Wait one minute and move switch to the
ON position to light burner.
Note: AUTO is only functional when using
optional remote control accessory.
11. Set ame adjustment knob to any level
between HI and LO.
Control
Knob
Piezo
Ignitor
Flame Adjustment Knob
Figure 18 - Setting Control Knobs
TO TURN OFF GAS
TO APPLIANCE
1. Push switch into OFF position. The pilot
will remain lit for normal service.
2. Access control knobs.
3. Press gas control knob slightly and turn
clockwise to OFF. Do not force.
4. Close equipment shutoff valve (see Figure
14, page 10).
Page 14
OPERATION
Continued
HAND-HELD
REMOTE OPERATION
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting Instructions, page 12.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON position. Adjust flame adjustment knob anywhere between HI and LO. Slide the selector switch to the REMOTE position
on Remote Receiver (see Figure 19).
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT ASSEMBLY
The pilot assembly is factory preset for the
proper ame height. Alterations may have
occurred during shipping and handling. Call
a qualied service person to readjust the pilot
if necessary.
The height of the thermopile must be 3/8" to
1/2" above the pilot ame as shown in Figure
22. The thermocouple must be at a height of
about 1/8" above the pilot ame. The ame
from the pilot burner must extend beyond both
the thermocouple and thermopile.
If you pilot assembly does not meet these
requirements:
• turn replace off (see To Turn Off Gas to Appliance, page 12)
• see Troubleshooting, page 17
BURNER FLAME PATTERN
Figure 23 shows correct burner ame pattern.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt
or other ne particles are burned
by appliance, causing brief
patches of orange ame.
If burner ame pattern is incorrect, as shown
in Figure 24.
• turn appliance off (see To Turn Off Gas to Appliance, page 12)
• see Troubleshooting, page 17
www.Astria.US.com
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn the burner on
and off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Control Knob
REMOTE
OFF
ON
Piezo
Ignitor
Figure 19 - Settings for Remote Operation
Piezo
Ignitor
Figure 23 - Correct Burner Flame Pattern
Flame
Adjustment
Knob
Thermopile
3/8" to 1/2"
Figure 22 - Pilot Assembly
Figure 24 - Incorrect Burner Flame
Selector Switch in
REMOTE Position
Pilot Burner
1/8"
Thermocouple
Yellow Flames with
Orange Streaks
Dark Orange
Flames
Pattern
126797-01A14
Page 15
OPTIONAL HAND-HELD
Requires 4-AA 1.5V
Battery cover
REMOTE CONTROL
ACCESSORIES - MRC
NOTICE: Use only alkaline batteries (included with MRC).
Installing Receiver
1. Disconnect jumper wires from the control
valve (see Figure 20).
2. Locate the battery cover on the back of
the receiver (see Figure 21).
3. Install 4-AA batteries (included) into re-
ceiver before installing into replace.
4. Connect wires from remote receiver to
control valve. See instructions provided
with remote control kit for further information.
CLEANING AND MAINTENANCE
WARNING: Turn off the appliance and allow to cool before
cleaning.
CAUTION: You must keep
control areas, burners and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service person. Fireplace may need more
frequent cleaning due to excessive lint from carpeting, bedding
material, etc.
Only limited cleaning will be required under
normal use of this appliance. Dust the front
grate and top of receiver/valve. Do not use
cleaning uids to clean logs or any other part
of the appliance.
Figure 20 - Disconnecting Jumper Wires
e
F
If, after a period of use, the ames start to
exhibit unusual shapes and behavior or the
burner fails to ignite smoothly, then the burner
holes may require some cleaning. If this happens, we recommend that you contact your
nearest authorized service technician to get
the appliance serviced.
• Keep area around log set clean and clear
of debris.
• Periodically inspect the air mixer and burner
tube for foreign matter blocking the air inlet
and ame holes.
From Control Valve
alkaline batteries
n
y
Figure 21 - Attaching Batteries to
LEARN
ADJ.
NO
REMOTE
FFO
Receiver
ff
HIGH ALTITUDE INSTALLATION
When the replace is installed at an elevation
above 2000 feet, you may need to decrease
the input rating by changing the existing
burner orice to a smaller size. Reduce input
4% for every 1000 feet above 2000 feet which
they are installed. Check with your local gas
company for proper orice size identication.
126797-01A15
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Page 16
HEAT LIMIT SWITCH
TO PILOT
SUPPLY
MAIN GAS
INCOMING
CONTROL
VALV E
TPTH
TP
TH
OPTIONAL
ON/OFF
SWITCH
OPTIONAL
RECEIVER
REMOTER
WHITE
BLACK
BLACK
ELECTRICAL WIRE CONNECTION WILL
REQUIRE MALE TO MALE CONNECTORS
SAFETY DEVICE
High Temperature Limit Switch
The high temperature limit switch is located inside the upper right hand corner of the rebox.
This feature will prevent the replace from
operating at abnormally high temperatures.
The burner will automatically turn off without
interrupting the pilot ame; the limit switch will
lock out and must be reset manually. To reset
the limit switch:
1. Turn off the burner by turning the gas control knob clockwise to the off position.
2. Remove limit switch plate by removing
two screws.
SPECIFICATIONS
Odyssey36ZNM Series
• Rating (Variable): 28,000/41,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W.C.*
• Air Shutter: 3/16 OPEN
Odyssey36ZPM Series
• Rating (Variable): 32,000/41,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
*For purpose of input adjustment
3. Carefully pull limit plate out and press the
reset button.
4. Mount limit switch plate back using two
screws previously removed.
5. Re-light the burner following instructions
on page 12.
WARNING: Only a qualied
service person should service
the replace.
Odyssey42ZNM Series
• Rating (Variable): 32,000/47,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W.C.*
• Air Shutter: 3/16 OPEN
Odyssey42ZPM Series
• Rating (Variable): 35,000/45,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
WARNING: Fireplace must be operated only with doors fully open.
WIRING DIAGRAM
www.Astria.US.com
126797-01A16
Page 17
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PRODUCTS at 1-866-328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply may be low if using
propane/LP gas
If using propane/LP gas, you may feel your
gas pressure is too low. If so, contact your
local propane/LP gas supplier.
ACCESSORIES
Purchase these accessories from your local
dealer. If they can not supply these accessories
call INNOVATIVE HEARTH PRODUCTS at
1-866-328-4537 for information. You can also
write to the address listed on the back page
of this manual.
FIREPLACE HOOD
HS36 (36" MODELS)
HS42 (42" MODELS)
Helps deect heat away from mantel or wall
above replace.
DRAIN PAN
DP36 (36" MODELS)
DP42 (42" MODELS)
A sealed, corrosion resistant catch pan with
provisions for draining to be installed under
replace within replace enclosure.
BI-FOLD GLASS DOORS
BDO36 - 36" BLACK
BDO36B - 36" BRUSHED BRASS
BDO36P - 36" PLATINUM
BDO42 - 42" BLACK
BDO42B - 42" BRUSHED BRASS
BDO42P - 42" PLATINUM
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-866-328-4537. When calling please
have your model and serial numbers of your
heater ready.
You can also visit INNOVATIVE HEARTH
PRODUCTS’s web site at www.IHP.US.com.
ON
OFF
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - MRC
Allows the log set to be turned on and off
by using a hand-held remote control. A wallmount docking station is included.
METAL OUTDOOR COVER - OC36
AND OC42
Door for closing unit when not in use.
126797-01A17
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Page 18
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
pilot. This can damage pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at pilot
When ignitor button is pressed,
there is spark at pilot but no
ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Gas control knob not in
PILOT position
3. Gas control knob not
pressed in while in PILOT
position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP models only)
6. Pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Tighten nut holding piezo ignitor. Nut is located behind
the mounting bracket
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Tighten electrode. Replace
if necessary
1. Turn on gas supply or open
equipment shutoff valve
2. Turn gas control knob to
PILOT position
3. Press in gas control knob
while in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean pilot (see Cleaning
and Maintenance, page 14)
or replace pilot assembly
7. Replace gas regulator
Burner does not light after
pilot is lit
1. Burner orice clogged
2. Inlet gas pressure is too
low
3. Thermopile leads discon-
nected or improperly connected
4. Thermopile is defective
www.Astria.US.com
1. Clean burner (see Cleaning
and Maintenance, page 14)
or replace burner orice
2. Contact local propane/LP or
natural gas company
3. Reconnect leads to TP &
TPTH terminals on control
valve
4. Replace thermopile
126797-01A18
Page 19
OBSERVED PROBLEM
Pilot lights but flame goes
out when control knob is
released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Gas control knob not fully
pressed in
2. Gas control knob not
pressed in long enough
3. Equipment shutoff valve
not fully open
4.
Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Press in gas control knob
fully
2. After pilot lights, keep gas
control knob pressed in 30
seconds
3. Fully open equipment shutoff valve
4. A) Contact local natural or
propane/LP gas company
B) Clean pilot (see Cleaning
and Maintenance, page 14)
or replace pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Delayed ignition burner
Burner backring during combustion
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burner is lit
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Remote does not function
126797-01A19
1. Manifold pressure is too
low
2. Burner porting or orifice
clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Residues from manufacturing processes and logs
curing
1. Turning gas control knob to
HI position when burner is
cold
2. Air in gas line
3. Dirty or partially clogged
burner orice
1. Metal expanding while
heating or contracting
while cooling
1. Battery is not installed or
battery power is low
www.Astria.US.com
1. Contact local propane/LP or
natural gas company
2. Clean burner (see Cleaning and Maintenance, page 14)
or replace burner orice
1. Clean burner (see Cleaning and Maintenance, page 14)
or replace burner orice
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few
hours of operation
1. Turn gas control knob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP or natural gas
company
3. Clean burner (see Cleaning
and Maintenance, page 14)
or replace burner orice
1. This is normal. If noise is
excessive, contact qualied
service person
1. Replace batteries in receiv-
er and hand-held remote
control (see page 13)
Page 20
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
OBSERVED PROBLEM
Fireplace produces unwanted odors
Fireplace shuts off in use
Gas odor even when control
knob is in OFF position
Gas odor during combus-
tion
Dark residue on logs or
inside of replace
POSSIBLE CAUSE
1. Gas leak. See Warning
statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking
exhaust gasses into sys-
tem
5. Glass too loose and air tight
gasket leaks in corners after
usage
6. Bad thermopile or thermocouple
7. Improper vent cap instal-
lation
8. Abnormal temperature in
rebox due to doors not
being fully open
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Gas leak. See Warning
statement above
1. Air holes at burner inlet
blocked
2. Burner flame holes
blocked
3. Improper venting or excessive blockage
4. Excessive amounts of
embers and pan material
www.Astria.US.com
REMEDY
1. Locate and correct all leaks
(see Checking Gas Connec-tions, page 9)
1. Fireplace has been tested for
up to 40 mph winds. However,
extreme conditions may occur.
See Lighting Instructions on
page 12
2. Contact local propane/LP or
natural gas company
3. Clean pilot (see Cleaning and Maintenance, page 14)
4. Locate and correct all leaks
(see Checking Gas Connec-tions, page 9)
5. Tighten glass
6. Replace faulty component
7. Check for proper installation
and freedom from debris or
blockage
8. See Safety Device, page 15
1. Locate and correct all leaks
(see Checking Gas Connec-tions, page 9)
2. Replace control valve
1. Locate and correct all leaks
(see Checking Gas Connec-tions, page 9)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage or replace
burner
3. Have the vent system inspected, including the termination cap. Remove any
restrictions or obstruction
4. Clear excess embers until a
minimum gap of 1/2" remains
under the grate
126797-01A20
Page 21
PARTS
MODELS ODYSSEY36ZNM, 36ZPM, 42ZNM AND 42ZPM SERIES
22
19
35
35
22
24
21
20
17
16
18
23
14
33
5
31
25
26
27
27
29
12
11
10
15
13
32
9
8
34
34
3
4
126797-01A21
www.Astria.US.com
7
29
6
30
1
2
Page 22
This list contains replaceable parts used in your rebox. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 16 of this manual.
KEY
NO. PART NO. DESCRIPTION36ZNM 36ZPM 42ZNM 42ZPM QTY.
Refractory, 36" Bottom Rear (White)
Refractory, 36" Bottom Rear (Red)
Refractory, 42" Bottom Rear (White)
Refractory, 42" Bottom Rear (Red)
Refractory, 36" Bottom Right (White)
Refractory, 36" Bottom Right (Red)
Refractory, 42" Bottom Right (White)
Refractory, 42" Bottom Right (Red)
Refractory, 36" Bottom Left (White)
Refractory, 36" Bottom Left (Red)
Refractory, 42" Bottom Left (White)
Refractory, 42" Bottom Left (Red)
Refractory, 36" Bottom Center (White)
Refractory, 36" Bottom Center (Red)
F0584/F0585
F0588/F0589
••1
••1
••1
••1
••1
••1
••••1
•••• 1
F0593/F0592
F0586/F0587
F0590/F0591
••1
••1
••1
F0596/F0597
F0594/F0595
F0598/F0599
•• 1
•• 1
•• 1
QTY.
www.Astria.US.com
126797-01A24
Page 25
NOTES
126797-01A25
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Page 26
Innovative Hearth Products
Astria™ Brand Gas Fireplace
Limited Lifetime Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria™ brand gas fireplace ("Product") to be free from defects in materials and workmanship at
the time of manufacture. The Product body and firebox carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal breakage
only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and
while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates,
as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited
Lifetime Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and firebox carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded from
this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:
Burner – Repair or replacement for five years from the date of installation
Gas components & electrical components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Light bulbs & batteries – Replacement for 90 days from the date of installation
Logs – Replacement for five years from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation
Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit
Tempered Glass -Replacement for one year from the date of installation
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions
which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting
configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.