Astria MagniFlameOD24NE, MagniFlameOD24PE, MagniFlameOD30NE, MagniFlameOD30PE Installation And Operation Instructions Manual

Page 1
Installation and Operation Instructions
PFS
DANGER
P/N 127779-01 Rev. A 02/2014
®
P126779-01
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE WARNING
• This appliance can produce carbon monoxide which has no odor.
• Using it in an enclosed space can kill you.
• Never use this appliance in an enclosed space such as a camper, tent, car or home.
Astria
Models
TM
Vented Gas Log and Burner Set
MagniFlameOD24NE MagniFlameOD24PE MagniFlameOD30NE MagniFlameOD30PE
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appli­ance and immediately call your gas supplier or fire department.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before install­ing or servicing this equipment.
WHEN USED AS INDOOR VENTED APPLIANCE
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Page 2
TABLE OF CONTENTS
Safety ..................................................................................2
Product Identication ...........................................................3
Local Codes.........................................................................4
Unpacking............................................................................4
Product Features .................................................................4
Installation ...........................................................................4
Operation ...........................................................................14
Inspecting Burners.............................................................15
Cleaning and Maintenance ................................................16
SAFETY
WARNING: Improper installation, adjustment, al­teration, service or maintenance can cause injury or property damage. Refer to this manual for correct in-
stallation and operational procedures. For assistance or additional information consult a qualied installer,
service agency or the gas supplier.
WARNING: This appliance is for installation only
in a solid-fuel burning masonry or UL127 factory-built
replace or in a listed outdoor replace. Do not install this appliance in an unvented replace indoors.
WARNING: Fireplace must be operated only with
doors fully open.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale,
from the manufacturer
WARNING: This product contains and/or generates
chemicals known to the state of California to cause
cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate or ser-
vice this replace. Improper use of this replace can cause serious injury or death from burns, re, explo­sion, electrical shock and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon mon-
oxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs, the replace may not be
working properly. Get fresh air at once! Have replace ser- viced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with
heart or lung disease or anemia, those under the inuence
of alcohol and those at high altitudes.
Specications ....................................................................16
Wiring Diagram ..................................................................17
Troubleshooting .................................................................18
Accessories .......................................................................21
Parts ..................................................................................22
Replacement Parts ............................................................25
Service Hints .....................................................................25
Technical Service...............................................................25
Warranty ............................................................................26
Natural and Propane/LP agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper
operation of this replace.
WARNING: Any change to this appliance or its
controls can be dangerous.
Solid fuels shall not be burned in a replace where a
decorative appliance is installed.
Due to high temperatures, the appliance should be
located out of trafc and away from furniture and
draperies.
Do not place clothing or other ammable material on
or near the appliance. Never place any objects on the appliance.
A p p l ia nc e b a se as s e m bl y b e c o m e s v e r y ho t wh en ru n ­n in g a p p l i a n c e. K e e p c h i l d re n a n d a d u l t s a wa y f ro m h o t
surface to avoid burns or clothing ignition. Appliance
will remain hot for a time after shutdown. Allow surface
to cool before touching.
Carefully supervise young children when they are in the room with appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.
You must operate this appliance with the replace screen and hood in place. Make sure replace screen
and hood are in place before running appliance. The
replace screen shall have openings for introduction
of combustion air.
Keep the appliance area clear and free from combus-
tible materials, gasoline and other ammable vapors
and liquids.
gases are odorless. An odor-making
Page 3
SAFETY
Continued
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any struc­ture. Locate propane/LP supply tank(s) outdoors (propane/ LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone
in your building
• immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re depart-
ment
4. This appliance shall not be installed in a bedroom or bath­room, unless installed as a vented appliance. See Installing Damper Clamp Accessory for Vented Operation, page 6. This gas log set may not be installed as a vented appli­ance in a bedroom or bathroom in the Commonwealth of Massachusetts.
5. Before installing in a solid fuel burning replace, the chim­ney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue
may create and distribute soot within the house. Inspect
chimney ue for damage. If damaged, repair ue and rebox before operating appliance.
6. If replace has glass doors, never operate this appliance
with glass doors closed. If you operate appliance with doors
closed, heat buildup inside replace will cause glass to
burst. Make sure there are no obstructions across open-
ings of replace.
7. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 16.
8. Before using furniture polish, wax, carpet cleaner or similar products, turn appliance off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture.
9. Do not use this appliance as a wood burning appliance. Use only the logs provided with the appliance. Do not burn solid fuels in this appliance.
10.Do not run appliance
• where ammable liquids or vapors are used or stored
• under dusty conditions
11.Do not use this appliance to cook food or burn paper or other objects.
12.Do not use this appliance if any part has been exposed to or under water. Immediately call a qualied service tech­nician to inspect the room appliance and to replace any part of the control system and any gas control which has been under water.
13.Do not operate appliance if any log is broken.
14.Turn appliance off and let cool before servicing, installing
or repairing. Only a qualied service person should install,
service or repair appliance.
15.This appliances must not be connected to any external electrical source.
16.Operating appliance above elevations of 4,500 feet may cause pilot outage.
17.To prevent performance problems, do not use propane/ LP fuel tank of less than 100 lb. capacity (propane/LP units only).
18.Provide adequate clearances around air openings.
19.Do not operate replace if any log is broken.
If used with MFEB accessory ember burner, this appli­ance shall only be installed in a wood burning replace.
WARNING: This appliance shall not be installed in a room or space unless the required volume of indoor combustion air is proved by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code.
Any part removed for servicing the appliance must be replaced prior to operating the appliance.
When installing as a vented appliance in a manufactured home or mobile home, the installation must conform
with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280 or when standard is not applicable, with Manufacture Home Installations
Standard, ANSI/NCSBCS A225.1/NFPZ 501A.
PRODUCT IDENTIFICATION
VTDGT Model Series
Figure 1 - Product Identication
Page 4
LOCAL CODES
INSTALLATION
Install and use appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-red supplemen­tal room appliances shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bath­room installation in the Commonwealth of Massachusetts.
UNPACKING
CAUTION: Do not remove the data plates
from the grate assembly. The data plates con-
tain important warranty and safety information.
1. Remove logs and appliance base assembly from carton(s).
2. Remove all protective packaging applied to logs and ap­pliance for shipment.
3. Check appliance for any shipping damage. If appliance is damaged call INNOVATIVE HEARTH PRODUCTS at 1-800­655-2008 for replacement parts before returning to dealer.
PRODUCT FEATURES
OPERATION
This appliance is dual listed as a vented decorative gas appliance to ANSI Z21.60 for use indoors in wood burning
replaces and as an outdoor decorative gas appliance to
ANSI Z21.97. When operated as an outdoor decorative gas appliance, it must be installed outdoors in a site built wood
burning replace or a UL 127 listed wood burning replace designed for outdoor use or in an unvented outdoor replace.
If optional accessory MFEB is used, the replace in which the appliance is installed must have a working vent/ue as
described within these instructions.
ELECTRONIC IGNITION SYSTEM
This appliance has an electronic ignitor to light appliance fuel supply.
WARNING: A qualied service person must
install appliance. Follow all local codes.
NOTICE: State or local codes may only allow
operation of this appliance in a vented con-
guration. Check your state or local codes.
WARNING: Make sure the selector switch is
in the OFF position before installing appliance.
WARNING: Never install the appliance
• in a recreational vehicle
where curtains, furniture, clothing or other am­mable objects are less than 36" from front, 42"
from top of appliance; for side clearances see
Figure 2, page 5
• in high trafc areas
• in windy or drafty areas
OUTDOOR ENCLOSURE REQUIREMENTS
This appliance is considered to be installed outdoors if in­stalled with shelter no more inclusive than:
1. With walls on all sides, but with no overhead cover;
2. Within a partial enclosure which includes an overhead cover and no more than two side walls. These side walls may be
parallel, as in a breezeway or at right angles to each side; or
3. Within a partial enclosure which includes an overhead cover
and three side walls; as long as 30% or more of the horizontal
periphery of the enclosure is permanently open.
This appliance must be installed in an approved replace.
When installed indoors or either indoors or outdoors with optional ember burner MFEB, the appliance must be installed
in a wood burning replace with the ue damper in the open position. This appliance may only be installed in a replace with no ue when installed in an approved outdoor replace. When installed in an outdoor replace with no ue, optional
ember burner MFEB may not be used.
CHECK GAS TYPE
Use the correct type of gas (natural or propane/LP). If your gas supply is not the correct gas type, do not install appliance. Call dealer where you bought appliance for proper type appliance.
WARNING: This appliance is equipped for
either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate.
Field conversion is not permitted.
WARNING: DO NOT INSTALL IN SLEEPING
ROOM OF MOBILE HOMES.
4
INSTALLATION AND CLEARANCES
WARNING: Maintain the minimum clearances.
If you can, provide greater clearances from oor, ceiling and adjoining wall.
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126779-01A
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INSTALLATION
Heat Resistant Material
(A)
Continued
MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE
MATERIALS
Side Wall 16", Ceiling 42"
Floor 5", Front: 36"
LOG SIZING REQUIREMENTS*
Log
Size
Southern-
Comfort 24
Southern-
Comfort 30
Southern-
Comfort 36
Minimum Firebox Size
Height Depth
29" 15.5" 32.5" 22.75"
29" 15.5" 39" 26.75"
29'' 20'' 47'' 33''
Front
Width
Width
Rear
Minimum Noncombustible Material Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel. If not using
a mantel, follow these instructions.
You must have noncombustible material(s) above the replace
opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncom-
bustible material is less than 12", you must install the replace
hood accessory. See Figure 3 for minimum clearances.
Noncombustible Material Distance (A)
1
2" or more Noncombustible material OK.
Requirements for Safe Installation
* When you add the optional MAGNIFLAME EMBER BURNER KIT MFEB the depth dimension increases by 3.50''
Carefully follow the instructions below. This will ensure safe
installation into a masonry, UL127-listed manufactured re­place or listed outdoor rebox.
Minimum Clearances For Side Combustible Material, Side
Wall and Ceiling
A. Clearances from the side of the replace cabinet to any com-
bustible material and wall should follow diagram in Figure 2.
Example: The face of a mantel, bookshelf, etc. is made of
combustible material and protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the
replace cabinet (see Figure 2).
Note: When installing your gas logs into a manufactured
rebox, follow rebox manufacturer’s instructions for mini­mum clearances to combustible materials.
B. Clearances from the top of the replace opening to the ceil-
ing should not be less than 42".
Example
*Minimum 16" from Side Wall
Figure 2 - Minimum Clearance for Combustible to Wall
Between 8" and 12"
Less than 8"
Figure 3 - Heat Resistant Material (Slate, Marble, Tile,
If Using Mantel
You must have noncombustible material(s) above the replace
opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material behind it. Noncombus-
*
tible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the
replace hood accessory. Even if noncombustible material is more than 12", you may need the hood accessory to deect
heat away from your mantel shelf. See Figure 3 and Figures 4 and 5, page 6, for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances,
you must operate appliance with chimney ue damper open.
Go to Installing Damper Clamp Accessory for Vented Opera­tion, page 6.
Install replace hood accessory
(GA6050 or GA6053 see Accessories, page 21).
Noncombustible material must be ex­tended to at least 8". See Between 8" and 12", above. If you cannot extend material, you must operate appliance
with ue damper open.
etc.) Above Fireplace
126779-01A 5
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Page 6
Minimum Non­Combustible Material
Minimum Non­Combustible Material Height
Distances to Underside of Mantel
Top of Fireplace Opening
Underside of Mantel Shelf
12"
(A)
18" 20" 22" 24"
All minimum distances are in inches
2
1
/2
"
6"
8"
10"
Mantel Shelf
Minimum Noncombustible Material
8" Min.
12" 15" 18" 20"
2
1
/2
"
6"
8"
10"
12"
Distances to Underside of
Mantel
Hood (GA6050
or GA6053)
Top of Fireplace Opening
Underside
of Mantel
Shelf
Mantel Shelf
INSTALLATION
14" Min.
Combustible Material
Noncombustible Material
Hearth
5" Min.
Combustible Material
Continued
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances,
you must also meet required clearances between replace
opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and
top of replace opening, a hood is not required (see Figure
4, page 6).
NOTICE: Surface temperatures of adjacent walls and mantels become hot during opera­tion. Walls and mantels above the rebox may
become hot to the touch. If installed properly, these temperatures meet the requirement of the
national product standard. Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:
• operate the logs only with the ue damper
open
• raise the mantel to an acceptable height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the oor level, you must maintain
the minimum distance of 14" to combustibles (see Figure
6).
B. If combustible materials are less than 14" to the replace,
you must install appliance at least 5" above the combustible
ooring (see Figure 7).
Figure 4 - Minimum Mantel Clearances Without Using Hood
Determining Minimum Mantel Clearance When Using a
Hood
If minimum clearances in Figure 4, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 5, when using hood.
6
Figure 5 - Minimum Mantel Clearances When Using Hood
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Figure 6 - Minimum Fireplace Clearances If Installed at
Floor Level
Figure 7 - Minimum Fireplace Clearances Above
Combustible Flooring
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
Note: When used as a vented indoor appliance, appliance
must be installed only in a solid-fuel burning replace with a working ue and constructed of noncombustible material.
126779-01A
Page 7
INSTALLATION
Continued
For Massachusetts Residents Only: Installation of this gas log set as a vented indoor appliance in the Commonwealth of Massachusetts requires the damper be permanently removed or welded in the fully open position.
You must install the damper clamp accessory (to order, see Accessories, page 21). This will insure vented operation (see Figure 8). The damper clamp will keep damper open. Instal­lation instructions are included with clamp accessory.
See chart below for minimum permanent ue opening you
must provide. Attach damper clamp so the minimum perma-
nent ue opening will be maintained at all times.
Chimney Height Minimum Permanent Flue Opening
6' to 15' 39 sq. inches 15' to 30' 29 sq. inches
Damper Clamp
Damper
Damper Clamp
Area of Various Standard Round Flues
Diameter Area
5" 20 sq. inches
6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches
INSTALLING APPLIANCE BASE ASSEMBLY
INSTALLING APPLIANCE BASE ASSEMBLY
WARNING: You must secure this appliance
to replace oor. If not, appliance will move when you adjust controls. Moving appliance
may cause a gas leak.
WARNING: If installing in a sunken replace,
special care is needed. You must raise the re­place oor to allow access to appliance control panel. This will insure adequate air ow and
guard against sooting and controls being dam-
aged. Raise replace oor with noncombustible
material. Make sure material is secure.
Gas Shutoff Valve
Flexible Gas Line Do NOT Kink
Damper
Masonry Fireplace
Manufactured Fireplace
Damper
Figure 8 - Attaching Damper Clamp
Installation Items Needed
• hardware package (provided with appliance)
• approved exible gas hose and ttings provided (if allowed
by local codes)
• sealant (resistant to propane/LP gas, not provided)
• electric drill with 3/16” masonry drill bit
1. Apply pipe joint sealant lightly to male threads of the 1/2
NPT side of gas tting elbow (provided) and connect to inlet side of gas control. Remove gas tting from exible gas
hose (provided) before connecting to elbow (see Figure
9).
2. Position appliance base assembly in replace.
3. Mark screw locations through holes in front panel of base
(see Figure 10, page 8). If installing in a brick-bottom re­place, mark screw locations in mortar joint of bricks.
4. Remove appliance base from replace.
5. Drill holes at marked locations using 3/16" drill bit.
6. Attach base, through holes in back side panels of base, to
replace oor using masonry screws provided in hardware
package (see Figure 10, page 8).
7. Connect to gas supply. See Connecting To Gas Supply,
page 8.
Inlet Pressure Tap
Pilot Adjustment
1/2" NPT Incoming Gas Line
Note:
1) Wire connections not shown for clarity
2) * 1/8" NPT Plugged Tapping
Outlet Pressure Tap
Set Screw
Figure 9 - Connecting Incoming Gas Line to Flex Gas Line
126779-01A 7
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Page 8
INSTALLATION
Continued
Masonry Screw
Figure 10 - Attaching Base to Fireplace Floor
(Model Shown May Vary from Actual Model)
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 1/2"
NPT (National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualied service person must
connect appliance to gas supply. Follow all
local codes.
CAUTION: Never connect propane/LP re-
place directly to the propane/LP supply. This
appliance requires an external regulator (not supplied). Install the external regulator be­tween the appliance and propane/LP supply.
optional equipment shutoff valve from your dealer. For propane/LP units, the installer must supply an external
regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pres­sure, appliance regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 11.
Pointing the vent down protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or
steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your
local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to appli-
ance. If pipe is too small, undue loss of volume
will occur.
Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from appli­ance (see Figure 12, page 9).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shut­ting off the gas to the appliance.
Check your building codes for any special requirements for
locating equipment shutoff valve to replaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged appliance valves.
WARNING: Use pipe joint sealant that is
resistant to liquid petroleum (LP) gas.
WARNING: Never connect natural gas re­place to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
Installation Items Needed
Before installing appliance, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas connector (if allowed by
local codes) (not provided)
* An equipment shutoff valve with 1/8" NPT tap is an ac­ceptable alternative to test gauge connection. Purchase the
8
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Propane/LP Supply Tank
Figure 11 - External Regulator With Vent Pointing Down
External Regulator with Vent Pointing Down
126779-01A
Page 9
INSTALLATION
Continued
Equipment Shutoff Valve With 1/8" NPT Tap*
Approved Flexible Gas Hose (if allowed by local codes)
Gas Control
3" Minimum
Pipe Cap Tee Nipple Joint
Sediment Trap
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
Figure 12 - Gas Connection
* Purchase the optional equipment shutoff valve from your
dealer.
**Minimum inlet pressure for purpose of input adjustment.
We recommend that you install a sediment trap in supply line as shown in Figure 12. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and appliance. Locate sediment trap where trapped
matter is not likely to freeze. A sediment trap traps moisture
and contaminants. This keeps them from going into appliance controls. If sediment trap is not installed or is installed wrong, appliance may not run properly.
CAUTION: Avoid damage to gas control.
Hold gas control with wrench when connect­ing it to gas piping and/or ttings.
CHECKING GAS CONNECTIONS
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either opening pro­pane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncor-
rosive leak detection uid to all joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect appliance and equipment shutoff valve to gas
supply. Check reconnected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 13).
2. Pressurize supply piping system by either opening pro­pane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 14 or Figure 15, page
10). Apply noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
4. Correct all leaks at once.
Open
Equipment Shutoff Valve
WARNING: Test all gas piping and connec-
tions, internal and external to unit, for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an open ame to
check for a leak. Apply a noncorrosive leak
detection uid to all joints. Bubbles forming show a leak. Correct all leaks at once.
CAUTION: Make sure external regulator has
been installed between propane/LP supply and
appliance. See guidelines under Connecting
to Gas Supply, page 8.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage appliance regulator.
Closed
Figure 13 - Equipment Shutoff Valve
Propane/LP Supply Tank
Equipment Shutoff Valve
Control Valve Location
Figure 14- Checking Gas Joints (Propane/LP Only)
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Page 10
INSTALLATION
Continued
Equipment Shutoff Valve
Gas Meter
Control Valve Location
Figure 15 - Checking Gas Joints (Natural Gas Only)
PRESSURE TESTING APPLIANCE GAS
CONNECTIONS
1.
Open equipment shutoff valve (see Figure 13, page 9).
2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of appliance is in the OFF position.
4. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 14, page 9 or Figure 15,
page 10). Apply noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operation, page 14). Check all other internal joints for leaks.
7.
Turn off appliance (see To Turn Off Gas to Appliance, page
14).
INSTALLING BATTERIES IN HAND HELD REMOTE
CONTROL AND BATTERY PACK
Installing Batteries in Battery pack
1. Remove access cover on battery pack.
2. Install 4 AA batteries, included, into battery pack following positive and negative directions.
3. Replace access cover on battery pack.
4. Place battery pack next control valve away from the burner.
Installing Batteries in Handheld Remote Control
1. Remove battery cover on back of remote control.
2. Install supplied A23/12V battery following positive and
negative directions.
3. Replace battery cover onto remote control.
INSTALLING LOGS AND LAVA ROCK
WARNING: Failure to position the parts in
accordance with these diagrams or failure to use only parts specically approved with this
appliance may result in property damage or personal injury.
CAUTION: After installation and periodically
thereafter, check to ensure that no ame comes in contact with any log. With appliance set to Hi, check to see if ames contact any log. If
so, reposition logs according to log installation
instructions in this manual. Flames contacting logs will create soot.
LOG PLACEMENT
It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with appliance.
Note: Each log includes an identifying number cast in the log. Look at each log when placing them on the burner system to be certain it is correct.
Note: For additional information, go to www.IHP.US.com and
click on the technical Support tab for access to log placement
videos.
1. Find the right front log (SouthernComfort24 models: D-061 or SouthernComfort30 models: D-019 or South-
ernComfort36 models: D-027). See Figures 16, 16A, 16B,
and 16C for reference. The log has a rectangular shape
on the bottom that ts against the lip on the black metal
base, the square grate, and the round tube burner. Slide the log in place as shown in Figures.
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Burner Tube
Grate Finger
Figure 16 - Installing Right Front Log
INSTALLATION
Continued
Right Front Log (D-061, D-019 or D027)
Round Tube Burner
Figure 16C - Installing Right Front Log, Side View
2. Find the back left log (SouthernComfort24 models: D-060 or SouthernComfort30 models: D-018 or SouthernCom-
fort36 models: D-026). See Figures 17, 17A, and 17B.
Figure 17A shows how the log must t against the end of the burner. Figure 17B shows how the notch in log ts
against the vertical portion of the burner tube. Place this log on the base assembly by inserting it from the left side as shown in Figure 17. You will need to twist the log slightly
to get it to t against the burners properly. It will rest even
with the back edge of the pan.
Grate Finger
Figure 16A - Installing Right Front Log, Top View
Burner Tube Square Grate
Figure 16B - Installing Right Front Log, Top View
Back Left Log (D-060, D-018 or D026)
Log Notch
Figure 17 - Installing Back Left Log
Flat Part of Log
Burner Tube
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Page 12
Log Notch
Burner Tube
INSTALLATION
Continued
Figure 17A - Installing Back Left Log
Vertical Portion of Burner Tube
Figure 17B - Installing Back Left Log (D-018) Rear View
3. Find the front left log (SouthernComfort24 models: D-059 or SouthernComfort30 models: D-017 or SouthernCom-
fort36 models: D-025). See Figures 18, 18A, and 18B.
The log has a rectangular stand off on the bottom that ts against the lip on the black metal base as shown in gure 18A. The bottom of this log has a slot that ts over the
second bar on the grate as shown in Figure 18B. Place
the log on the base assembly as shown in gures.
Figure 18A - Installing Front Left Log Side View
Grate Finger
Log Slot
Figure 18B - Installing Front Left Log
4. Find the charred log (D-020). See Figures 19, 19A, and
19B. The log has a slot in the bottom that ts over the
square grate and rests against the burner tube as shown in
Figure 19. Place this log on the base as shown in gures.
Front Left Log (D-059, D-017 or D-025)
Grate Fingers
Figure 18 - Installing Front Left Log
12
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Charred Log
Log Notch
Right Front Log
Figure 19 - Installing Charred Log
126779-01A
Page 13
INSTALLATION
Figure 19A - Installing Charred Log Top View
Continued
Burner Tube
Log Notch
Square Grate
Log Notch
Figure 19B - Installing Charred Log Top Side View
5. Find the middle split log (SouthernComfort24 models: D-063 or SouthernComfort30 models: D-021 or OD 36 inch models: D-028). See Figures 20 and 21A. The split
side of the log faces forward. The log has a notch that ts
around the burner tube on the right side. The left side of
the burner tube ts into the notch on the back side of this
log. The log is placed properly when it sits parallel to the
tube burner and the square peg is pointing up. See gures
for reference.
Figure 20A - Installing Middle Split Log Rear Top Side
View
6. Find the right split crossover log (D-022) The bottom of
the log has a rectangular stand off that ts in the slots on
the right side of the front right log and the middle split log. Place this log as shown in Figure 21.
Square Peg
Right Front Log
Right Split Crossover Log (D-022)
Figure 21 - Installing Right Split Crossover Log
7. Find the front top log (D-024). See Figure 22. The left end
of this log has a square hole that ts over a square peg that
is on the top of the middle split log. The right end of this log
Square Peg
Front Top Log (D-024)
Middle Split Log (D-063, D-021 or D-028)
Figure 20 - Installing Middle Split Log (D-021)
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Middle Split Log
Figure 22 - Installing Front Top Log
Rectangular Peg
Right Split Crossover Log (D-022)
Page 14
INSTALLATION
Continued
rests behind the knot on the top of the front right log.
8. Find the back top log (SouthernComfort24 models: D-062 or SouthernComfort30 models: D-023 or SouthernCom-
fort36 models: D-029). See Figures 23, and 23A. The left
end of this log has a round hole that ts over the round
peg that is on the top of the back left log. The right end of
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instruc-
tions exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
Back Top Log (D-062, D-023 or D-029)
Figure 23 - Installing Back Top Log and Final Assembly
Figure 23A - Installing Back Top Log, Top View
Right Split Crossover Log (D-022)
LAVA ROCK PLACEMENT
this log has a rectangular hole that ts over the rectangular
peg on the top of the right crossover log.
Place lava rock around the base of the burner assembly on
the replace oor to simulate an ash bed. Do not place lava
rock or any other material on the burner.
A. This appliance does not have a pilot, it is equipped
with an ignition device which automatically lights the
pilot. Do not light pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the oor because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
C. Do not use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
1. STOP! Read the safety information rst.
2. Do not attempt to light the burner by hand.
3. Turn equipment shutoff valve clockwise to the OFF position (see Figure 24). Do not force.
4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Fol­low “B” in the safety information. If you don't smell gas, go
to the next step.
5. Turn equipment shutoff valve counterclockwise to the ON position. Do not force.
6. Push remote control ''ON'' button.
7. Visually locate ignitor. Ignitor should begin to spark and
main burner should ignite once ame appears at pilot.
• If lighting appliance for the rst time each season, it may
take several attempts before supply gas can reach pilot and main burners.
• If appliance will not stay lit after several attempts, follow
instructions under To Turn Off Gas To Appliance and call your service technician or gas supplier.
TO TURN OFF GAS
TO APPLIANCE
14
1. Push remote control ''OFF'' button.
2. Turn equipment shutoff valve clockwise to OFF. Do not force.
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OPERATION
Continued
Incoming Gas Line
Figure 24 - Turning Equipment Shutoff Valve to the OFF
GAS CONTROL MODULE SYSTEM
REMOTE CONTROL FEATURE
The module has a built in remote control receiver that allows the user to program the remote transmitter at any time during or after the installation of the burner.
1. There is a switch located on the right side of the module that reads REMOTE/OFF (Figure 25).
2. When the remote/off switch is in the OFF position, the burner will operate from the rocker switch or wall switch connected to the two BROWN wires on the module.
3. When the remote/off is in the REMOTE position the burner will operate from the Remote Control Transmitter.
NOTE: The module must be programmed to the Remote Control Transmitter.
To program the module (make sure the system has power), locate the learn button (Figure 26) on the module. Locate the metal shield that is covering the module and remove the screw on top. Use a small thin object like a paper clip (not sharp points) to press and release the learn button. There will be a beep sound from the module. Then press any button on the remote transmitter. Once the module's internal receiver accepts the transmitter code,
there will be a series of conrming beeps.
The remote system is ready for use.
Pushing and holding the LEARN button for 6 seconds
will result in clearing the transmitter security code from the module's memory. The module will make three long beeps in succession when it has been cleared.
Equipment Shutoff Valve
Position
INSPECTING BURNERS
Check burner ame patterns often.
IGNITOR ASSEMBLY
The ignitor assembly is factory preset for proper ignition of the burner. Alterations may have occurred during shipping
and handling. Call a qualied service person to readjust the
ignitor assembly if necessary. The ignitor should be positioned as shown in Figure 27. Note: Figure 27, shows the correct positioning of the ignitor
and sensing rod. If your ignitor assembly does not meet these requirements:
• turn appliance off (see To Turn Off Gas to Appliance, page
14).
• see Troubleshooting, page 18
Sensing Rod
Ignitor
Burner Tube
Figure 27 - Ignitor Assembly
Ignitor
BURNER FLAME PATTERN
Figure 29 shows correct burner ame pattern.
NOTICE: Do not mistake orange ames with yellow tipping. Dirt or other ne particles are
burned by appliance, causing brief patches of
orange ame.
If burner ame pattern is incorrect, as shown in Figure 29,
page 16.
• turn appliance off (see To Turn Off Gas to Appliance, page
14)
• see Troubleshooting, page 18
Figure 25 - Gas Module Right Side
Figure 26 - Gas Module Left Side
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Figure 28 - Correct Burner Flame Pattern
Yellow Flames with Orange Streaks
Page 16
INSPECTING BURNERS
Continued
Dark Orange Flames
Figure 29 - Incorrect Burner Flame Pattern
CLEANING AND MAINTENANCE
WARNING: Turn off appliance and let cool
before cleaning.
CAUTION: You must keep control areas,
burners and circulating air passageways of ap-
pliance clean. Inspect these areas of appliance
before each use. Have appliance inspected yearly by a qualied service person.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting and property damage.
BURNER INJECTOR HOLDER AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to
mix with the gas. This provides a clean burning ame. Keep
these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have appliance inspected yearly
by a qualied service person.
We also recommend that you keep the burner tube clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow
the directions on the can. If you don’t follow directions on the
can, you could damage the pilot assembly.
1. Shut off unit. Allow unit to cool for at least thirty minutes.
2. Inspect burner, and primary air inlet holes on injector holder for dust and dirt (see Figure 30).
3. Blow air through the ports/slots and holes in the burner.
4. Check injector holder located at end of burner tube again. Remove any large particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4. Additional cleaning may be needed for proper operation based on use/lack of use.
CLEANING AND MAINTENANCE
Continued
Injector Holder
Burner Tube
Primary Air Inlet Holes
Figure 30 - Injector Holder On Outlet Burner Tube
LOGS
• If you remove logs for cleaning, refer to Installing Logs and
Lava Rock, page 10, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
MAIN BURNER
Periodically inspect all burner ame holes with appliance running. All slotted burner ame holes should be open with ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off appliance and let cool. Remove blockage, blocked burner ame holes will
create soot.
WARNING: The injector holders (air shut-
ters) are not adjustable. Do not move injector holders from their original positions.
At least once a year, the vent system for the
replace in which this appliance is installed
shall be inspected, cleaned, and repaired as
necessary by a qualied service person.
SPECIFICATIONS
MAGNIFLAME 24" MODEL
• Rating (Variable): 29,000/40,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C. *For purpose of input adjustment
MAGNIFLAME 30" MODEL
• Rating (Variable): 29,000/40,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 10.0" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C. *For purpose of input adjustment
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WIRING DIAGRAM
These wires are not
used on this application
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TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only a qualied service person
should service and repair appliance.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ''ON'' button on remote con­trol is pressed, there is no spark at ignitor assembly
When ''ON'' button on remote control is pressed, there is spark at ignitor. but no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned wrong
6. Ignitor electrode broken
7. Battery not installed, battery power low or battery not installed correctly (electronic ignition mod­els only)
1. Gas supply turned off or equip­ment shutoff valve closed
2.
Air in gas lines when installed
3. Depleted gas supply (propane/ LP only)
4. Control module not in REMOTE position
5. Gas control valve pressure setting is not correct
6. Inlet gas pressure is too low
7. Burner orice(s) clogged
8. Wire disconnected from gas con­trol
9. Ground wire issue
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Replace ignitor
4. Replace ignitor
5. Adjust ignitor wires as shown in Figure 28 on page 15. Replace ignitor assembly if repositioning does not correct the problem
6. Replace ignitor
7. Install new alkaline battery in remote control and battery pack. Verify batteries are installed correctly. (5.4 volts batteries re­quired to operate valve system)
1. Turn on gas supply or open equip­ment shutoff valve
2. Repeat igniting operation until air is removed
3. Contact local propane/LP gas company
4. Set control module to REMOTE position
5. Contact qualied service person
to check pressure
6. Contact local natural or propane/ LP gas company
7. Clean burner (see Cleaning and Maintenance, page 16) or replace
burner orice(s)
8.
See Wiring Diagram, page 17
9.
Verify black ground wire from module is secured under screw adjacent to ignitor
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Delayed ignition of burner
Burner backring during combustion
Slight smoke or odor during initial operation
Appliance produces a whistling noise when burners are lit
White powder residue forming within burner box or on adjacent walls or furniture
Remote does not function
Appliance produces a clicking/tick­ing noise just after burners are lit or shut off
POSSIBLE CAUSE
1. Manifold pressure is too low
2. Burner orice clogged
1. Burner orice is clogged or dam-
aged
2. Damaged burner
1. Residues from manufacturing processes and logs curing
1. Air in gas line
2. Air passageways on appliance blocked
3. Dirty or partially clogged burner
orice.
1. When heated, vapors from furni­ture polish, wax, carpet cleaners, etc. may turn into white powder residue
1. Battery is not installed. Battery power is low
1. Metal expanding while heating or contracting while cooling
2. Ignitor Assembly is out of position
3. Wind is disturbing the burner
ame and the ignitor assembly is
relighting the burner
4. Wire connection loose or wire broken
REMEDY
1. Contact local natural or propane/ LP gas company
2. Clean burner (see Cleaning and Maintenance, page 16) or replace
burner orice(s)
1. Clean burner (see Cleaning and Maintenance, page 16) or replace
burner orice
2. Replace damaged burner
1. Problem will stop after a few hours of operation
1. Operate burners until air is re­moved from line. Have gas line checked by local natural or pro­pane/LP gas company
2. Observe minimum installation clearances (see pages 9 through
11)
3. Clean burner (see Cleaning and Maintenance, page 16) or replace
burner orice(s)
1. Turn appliance off when using fur­niture polish, wax, carpet cleaners or similar products
1. Replace batteries in battery pack and in hand-held remote
1. This is normal with most applianc­es. If noise is excessive, contact
qualied service person
2. Check ignitor position and adjust if needed. See Figure 28 page 15.
3. Should wind disturb the burner ame, the ignitor will automati­cally spark to relight the burner. This is normal when the appliance is installed outdoors in windy con­ditions.
4. Check wiring connections (see wiring diagram, page 17). Re­place wire harness if necessary.
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TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instruc-
tions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Appliance produces unwanted odors
Appliance shuts off in use
Gas odor even when control knob is in OFF position
Module makes 4 beeps every 2 seconds
Module makes one beep every one second
Gas odor during combustion
POSSIBLE CAUSE
1. Appliance burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning state-
ment at top of page
1. Low line pressure
1. Gas leak. See Warning state-
ment at top of page
2. Control valve or gas control de­fective
1. The module's internal tempera­ture is too high
1. The burner did not successfully ignite
1. Gas leak. See Warning state-
ment at top of page
REMEDY
1. Open window to ventilate room. Stop using odor causing products while appliance is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking Gas Connections, page
9)
1. Contact local natural or propane/ LP gas company
1. Locate and correct all leaks (see Checking Gas Connections, page
9)
2. Replace control valve or gas con­trol
1. Check to see the minimum re­place size requirements are met,
page 5
1. Press OFF then ON buttons to re­attempt ignition. Refer to '' When ''on'' button on remote control is pressed, there is spark at ignitor but no ignition'' on page 18
1. Locate and correct all leaks (see Checking Gas Connections, page
9)
20
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ACCESSORIES
Purchase these appliance accessories from your local dealer. If they can not supply these accessories, call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for referral infor­mation. You can also write to the address listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050 Antique Brass - GA6053 For all models. Helps deect heat away from mantel or wall
above replace. Fits openings 28" to 48" wide.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney ue damper for
vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock is desired.
ACCESSORY LOG KIT - LAMF MAGNIFLAME EMBER BURNER KIT - MFEB
(optional)
For wood burning replace.
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PARTS
MODELS
MODELS MAGNIFLAME 24" AND 30"
22
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Page 23
PARTS
MAGINFLAME 24" AND 30" MODELS
This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replace­ment Parts on page 25 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 125593-01 Burner Stainless MF 1 2 125213-01 Bracket Right Burner 1 3 125213-02 Bracket Left Burner 1 4 M11084-37 Screw, HWH AB 8-18 X .25 1
5 125645-01 Shield, Control Board 1 6 125643-01 Board, Skytech AF-5000MOD Main 1 7 125644-01 Bracket, Control Board 1 8 125602-01 Leg Outdoor MF Base 2 9 100639-03 Decal, Caution 2.5 x 1.75 1 10 125641-01 Bracket, Electronic Remote Valve 1 11 103311-01 Label, Regulator 1 12 125643-06 Pack, Battery Power 1 13 125236-01 Valve Skytech AF-4004 1 14 125647-01 Screw, 0 Min Rate Skytech 1
125647-02 Srew, 00 Min Rate Skytech 1
15 125607-01 Cap, 3/8 Compression 1 16 112823-01 T-Fitting Brass 3/8 Tube x 3/8 NPT 1 17 125603-01 Grate MF42 Stainless Steel 1
125603-02 Grate MF48 Stainless Steel 1
18 111817-01 Flextube Dormont 3/8 X 15'' 1 19 111824-01 Brass Compression Cap/Slv 3/8 1 20 124933-01 Orice Holder, 90 Degree Elbow 1 21 099056-16 Orice, .120 1
099056-31 Orice, .070 1
22 116559-02 Shutter Air 1
116559-03 Shutter Air 1 23 120253-01 Screw Blk Pan HD PH 10-24 X 3/4'' 2 24 120252-01 Nut, Hex 10-24 Blk. Finish 2
25 125643-02 Assembly, Ignitor & Flame Rod 1 26 125642-01 Bracket, Flame Rod 1
30" Model
24" Model
This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replace­ment Parts on page 25 of this manual.
PARTS AVAILABLE, NOT SHOWN - ALL MODELS
100639-12 Caution Decal 1 101137-02 Hardware Kit 1 GA6060 Lava Rock 1 120466-01 Flextube with Fitting 1 099998-01 Fan Switch 1 125643-04 Remote Control 1
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Page 24
PARTS
LOG SETS FOR MODELS MAGNIFLAMEOD24NE, MAGNIFLAMEOD24PE, MAGNIFLAMEOD30NE AND MAGNIFLAMEOD30PE
This list contains replaceable parts used in your appliance. When ordering parts, follow the instructions listed under Replacement Parts on page 25 of this manual.
7
8
4
2
5
3
6
1
9
MagniFlameOD24NE MagniFlameOD24PE
SouthernComfort24
KEY
NO. PART NO. LOG ID NO. PART NO. LOG ID NO. PART NO. LOG ID NO. DESCRIPTION QTY.
1 125948-01 D-061 125573-01 D-019 125591-01 D-027 Log, Front Right 1 2 125948-02 D-060 125573-02 D-018 125591-02 D-026 Log, Back Left 1 3 125948-03 D-059 125573-03 D-017 125591-03 D-025 Log, Front Left 1 4 125573-04 D-020 125573-04 D-020 125573-04 D-020 Log, Charred 1 5 125948-04 D-063 125573-05 D-021 125591-04 D-028 Log, Middle Split 1 6 125573-06 D-022 125573-06 D-022 125573-06 D-022 Log, Right Split Crossover 1 7 125573-07 D-024 125573-07 D-024 125573-07 D-024 Log, Front Top 1 8 125948-05 D-062 125573-08 D-023 125591-06 D-029 Log, Back Top 1 9 125538-01 None 125538-01 None 125538-01 None Log Switch 1
MagniFlameOD24NE MagniFlameOD24PE SouthernComfort30
Each log includes a reference number. The rst number indicates the order it is placed on the burner assembly. The next two numbers indicate the set size.
MagniFlameOD30NE MagniFlameOD30PE SouthernComfort36
24
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REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call INNOVATIVE HEARTH
PRODUCTS at 1-800-655-2008. When calling, have ready:
• your name
• your address
• model and serial numbers of your appliance
• how appliance was malfunctioning
• purchase date
Usually, we will ask you to return the part to the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• burners will have delayed ignition
• appliance will not produce specied output
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation or troubleshooting. If so, contact INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008. When calling please have your model and serial numbers of your appliance ready.
You can also visit our web site at www.IHP.US.com.
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Page 26
Innovative Hearth Products
Astria™ Brand Gas Log Set & Outdoor Gas Fire Pit
Limited Three Year Warranty
THE WARRANTY
Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria™ brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original instal­lation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:
Gas components – Repair or replacement for one year from the date of installation. Remote control – Repair or replacement for one year from the date of installation. Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products LLC
P/N 900201-00, Rev. NC 12/2013
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
Page 27
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P126779-01
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
1-800-655-2008
www.IHP.US.com
127779-01 Rev. A 02/14
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