INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING: Improper
installation, adjustment,
alteration, service or
maintenance can cause
injury or property damage. Refer to this manual
for correct installation
and operational procedures. For assistance or
additional information
consult a qualified installer, service agency or
the gas supplier.
WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be installed in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product
contains and/or generates
chemicals known to the State
of California to cause cancer or
birth defects or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
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126882-01A2
Page 3
SAFETY
Continued
Do not place clothing or other
ammable material on or near
the appliance. Never place any
DANGER: Carbon monoxide
objects on the heater.
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the replace may not
be working properly. Get fresh air at once!
Have replace serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol and those at
high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
Fireplace front and screen become very hot when running
heater. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young children when they are in the room
with replace. When using the
hand-held remote accessory
(Remote-Ready Models Only),
keep selector switch in the OFF
position to prevent children from
turning on burners with remote.
You must operate this replace
with the replace screen in place.
WARNING: Any change to
this replace or its controls can
Make sure replace screen is
closed before running replace.
be dangerous.
Keep the appliance area clear
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not
approved for use with this replace.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
126882-01F3
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and free from combustible
materials, gasoline and other
ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This replace shall not be installed in a
bedroom or bathroom.
Page 4
O
F
F
P
I
L
O
T
O
N
H
I
L
O
SAFETY Continued
5. Do not use this replace as a wood-burning replace. Use only the logs provided
with the replace.
6.
Do not add extra logs or ornaments such as
pine cones, vermiculite or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of replace.
7. This replace is designed to be smokeless.
If logs ever appear to smoke, turn off replace and call a qualied service person.
Note: During initial operation, slight smoking could occur due to log curing and
replace burning manufacturing residues.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 23.
9.
Before using furniture polish, wax, carpet
cleaner or similar products, turn replace
off. If heated, the vapors from these products
may create a white powder residue within
burner box or on adjacent walls or furniture.
10. This replace needs fresh air ventilation to
run properly. This replace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the replace if not enough fresh air is available.
See Air for Combustion and Ventilation,
page 6. If replace keeps shutting off, see
Troubleshooting, page 25.
11. Do not run replace
• where ammable liquids or vapors are
used or stored.
• under dusty conditions.
12. Do not use this replace to cook food or
burn paper or other objects.
13. Never place any objects in the replace
or on logs.
14. Do not use replace if any part has been
under water. Immediately call a qualied
service technician to inspect the room
replace and to replace any part of the
control system and any gas control which
has been under water.
15.
Turn off and unplug replace and let cool
before servicing. Only a qualied service
person should service and repair replace.
16. Operating replace above elevations of
4,500 feet could cause pilot outage.
17. Do not operate replace if log is broken.
Do not operate replace if log is chipped
(dime-sized or larger).
18. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lb. capacity.
19. Provide adequate clearances around air
openings.
20. The screen or any other part removed
for servicing must be replaced prior to
operating this heater.
Left
Side
Hood
Screen
Log
Front
Ignitor Button
PRODUCT IDENTIFICATION
Fireplace
Cabinet
Hood
Logs
Right
Side
Ignitor
Button
Remote Control
Control
(Optional)
Knob
Figure 1 - Vent-Free Compact Dual Flame Fireplace
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Fireplace Cabinet
Control Knob
126882-01A4
Page 5
OPTIONAL REMOTE CONTROL ACCESSORIES
(For Remote-Ready Models Only)
There are ve optional remote controls that
can be purchased separately for RemoteReady Models only:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote
• hand-held touch-screen thermostat remote
See Accessories, page 36.
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
PRODUCT FEATURES
SAFETY PILOT
This replace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room replaces. The ODS/pilot
shuts off the replace if there is not enough
fresh air.
PIEZO IGNITION SYSTEM
This replace has a piezo ignitor. This system requires no matches, batteries or other
sources to light replace.
THERMOSTATIC HEAT CONTROL
FOR THERMOSTAT-CONTROLLED
MODELS
Thermostat-Controlled models have a thermostat sensing bulb and a control valve.
The thermostat will automatically modulate
the heat output to maintain a consistent
room temperature. This results in greater
replace comfort. This can also result in
lower gas bills.
UNPACKING
1. Remove replace and hood from carton.
Log is wrapped and inside replace. Do
not remove at this time.
2. Remove all protective packaging applied
to replace for shipment.
126882-01F5
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3. Make sure your replace includes one
hardware packet.
4. Check replace for any shipping damage.
If replace is damaged, call INNOVATIVE
HEARTH PRODUCTS at 1-800-655-2008
for replacement parts before returning to
dealer.
Page 6
HOOD ASSEMBLY
WARNING: Always have
screen in place before operating
replace. This prevents excessive temperatures on replace
surfaces.
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specically approved with
this replace may result in prop-
erty damage or personal injury.
Tools Required:
• Phillips screwdriver • slotted screwdriver
• 5/16" hex wrench • scissors
1. If equipped, lift replace screen up and
pull out to remove (see Figure 2). Set
screen aside until installation has been
completed.
2. Cut two plastic straps to remove log from
rebox cavity. Set log aside.
3. An optional blower is available. See Ac-cessories, page 36. Install optional blower
now. Follow installation instructions provided with blower.
4. Locate four black Phillips sheet metal
screws in hardware packet.
5. Slide hood between louver and rebox top
and align screw holes.
6. Insert screws as shown in Figure 3.
Tighten screws rmly.
Shoulder Screw
Screen
Figure 2 - Removing and Installing Screen
Louver
Sheet Metal
Screws
Hood
Figure 3 - Assembling Hood
Firebox Top
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or space
unless the required volume of
indoor combustion air is provided
by the method described in the
National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International
Fuel Gas Code, or applicable
local codes. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
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strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
126882-01A6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6 x 10
-11
kg per pa-sec-m2) or less
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of these three criteria,
you must provide additional fresh air. See
Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-Air Flow For Fireplace Location.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space. Rooms communicating directly with the
space in which the appliances are installed*,
through openings not furnished with doors, are
considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
126882-01F7
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DETERMINING FRESH-AIR FLOW
FOR FIREPLACE LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 16 ft. (length) x 14 ft.
(width) x 8 ft. (ceiling height) = 1792 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 1792 cu. ft. (volume of space) x
20 = 35,840 (maximum Btu/Hr the space
can support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free replace __________ Btu/HrGas water heater* __________Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + ________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:
Gas water heater ________Btu/HrVent-free replace ________ Btu/Hr
Total ________Btu/Hr
4.
Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
________Btu/Hr (maximum space can support)
______ Btu/Hr (actual amount used)
Example: 35,840 Btu/Hr (maximum the
40,000 Btu/Hr (actual amount of
space can support)
Btu/Hr used)
30,000
+ 10,000
= 40,000
Page 8
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION AND VENTILATION
The space in the previous example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can sup-
port. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the maxi-
mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional
fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA
54, the International Fuel Gas
Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 4). You can also remove door
into adjoining room (see option 3, Figure 4).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
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Continued
Figure 4 - Ventilation Air from Inside
Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Figure 5 - Ventilation Air from Outdoors
WARNING: A qualied ser-
vice person must install re-
place. Follow all local codes.
126882-01A8
Page 9
INSTALLATION
IMPORTANT: Vent-free replaces add mois-
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary
heat source. If you have a central
heating system, you may run
system’s circulating blower while
using heater. This will help circulate
the heat throughout the house. In
the event of a power outage, you
can use this heater as your primary
heat source.
WARNING: Never install the
replace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth-
ing or other ammable objects
are less than 36" from the front,
top or sides of the replace
• as a replace insert
• in high trafc areas
• in windy or drafty areas
WARNING: Never install in a
bedroom or bathroom. Any heating product with a Btu/Hr rating
over 10,000 cannot be used in a
bedroom.
CAUTION: This replace creates warm air currents. These currents move heat to wall surfaces
next to replace. Installing replace
next to vinyl or cloth wall coverings
or operating replace where impurities (such as, but not limited to,
tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
126882-01F9
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ture to the air. Although this is benecial,
installing replace in rooms without enough
ventilation air may cause mildew to form from
too much moisture. See Air for Combustion
and Ventilation, page 6.
Note: Your replace is designed to be used in
zero clearance installations. Wall or framing
material can be placed directly against any
exterior surface on the rear, sides or top of
your replace, except where standoff spacers
are integrally attached. If standoff spacers are
attached to your replace, these spacers can be
placed directly against wall or framing materials.
Note: When installing replace directly on
carpeting, tile or other combustible material,
other than wood ooring, the replace shall be
installed on a metal or wood panel extending
the full width and depth of the replace.
Use the dimensions shown for rough openings
to create the easiest installation (see Built-In
Fireplace Installation, page 10).
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not cor-
rect, do not install replace. Call dealer where
you bought replace for proper type replace.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
INSTALLATION ITEMS
Before installing replace, make sure you
have the items listed below.
• external regulator (supplied by installer, for
propane/LP units only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection*
• ground joint union
• sediment trap
• tee joint
• pipe wrench
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer. See Accesso-
ries, page 36.
Page 10
INSTALLATION
Continued
Note: If desired, purchase a four-sided perimeter trim kit for built-in installations. See
Accessories, page 36.
FIREPLACE CLEARANCES
WARNING: Maintain the
minimum clearances shown
in Figure 7. If you can, provide
greater clearances from oor,
ceiling and joining wall.
If your replace is to be used with an optional
mantel, the installation instructions included
with your mantel shows an approved method
of attaching the replace/mantel system to a
wall. IMPORTANT: Only use optional cabinet
or corner mantels specied in this manual.
Purchase the optional mantel from your dealer
(see Accessories, page 36).
If your replace is to be recessed into the wall,
see Built-In Fireplace Installation on page 10
to secure your replace into the wall.
CAUTION: If you install the
replace in a home garage
• replace pilot and burner must
be at least 18" above oor.
• locate replace where moving
vehicle will not hit it.
For convenience and efciency, install replace
• where there is easy access for operation,
inspection and service
• in coldest part of room
An optional blower kit is available from your
dealer. See Accessories, page 36. If planning
to use blower, follow instructions provided with
blower for power source.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 6.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This com-
bustible material must be 4" from the side
of the replace opening (see Figure 6).
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B. Clearances from the top of the replace
opening to the ceiling should not be less
than 36".
C. For mantel clearances, see Figure 10 on
page 12.
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Top 36", Left and Right Sides 6",
Bottom and Rear 0", Front 36"
Example
*
*Minimum 16" from Side Wall
Figure 7 - Minimum Clearance for
Combustible to Wall
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this replace involves
installing replace into a framed-in enclosure.
This makes the front of replace ush with wall.
An optional trim kit accessory is available (see
Accessories, page 36). Trim will extend past
sides of replace approximately 1/2". This will
cover the rough edges of the wall opening. If
installing a built-in mantel above the replace,
you must follow the clearances shown in Figure
9, page 11. Follow the instructions below to
install the replace in this manner.
ActualFraming
Height26"26 7/8"
Front Width26 3/4"26 7/8"
Depth14 1/4"15 1/4"
1. Frame in rough opening. Use dimensions
shown in Figure 7, page 11, for the rough
opening. If installing in a corner, use
dimensions shown in Figure 8, page 11,
for the rough opening. The height is 26 7/8"
which is the same as the wall opening
above.
2. If installing GA3450TA blower accessory,
do so at this time. Follow instructions
included with blower accessory.
126882-01A10
Page 11
INSTALLATION
43
5
/
16
"
30
5
/
8
"
61
1
/
4
"
26
7
/
8
"
3/4" OffThe Floo
r
Minimum
Wall Studs
Continued
Note: If not installing blower accessory,
you may wish to run electrical wiring to
your replace for future blower installation
(see Accessories, page 36). Use only approved three-wire electrical wiring.
WARNING: If pre-wiring, do
not connect wiring to any electrical source at this time.
Install replace electrical outlet
and connect wiring to outlet
before connecting to electrical
source. The replace electrical outlet is included with the
GA3450TA blower accessory.
Only use the replace electrical outlet supplied with the
GA3450TA blower accessory.
Note: A qualied installer should make all
electrical connections.
3. Install gas piping to replace location. This
installation includes an approved exible
gas line (if allowed by local codes) after
the equipment shutoff valve. The exible
gas line must be the last item installed on
the gas piping.
4. If you have not installed hood, follow
instructions on page 6.
5. Carefully set replace in front of rough
opening with back of replace inside wall
opening.
6. Attach exible gas line to replace gas
regulator. See Connecting Equipment Shutoff Valve to Heater Control, page 14.
7. Bend four nailing anges on outer casing
with pliers (see Figure 9).
8. Attach replace to wall studs using nails
or wood screws through holes in nailing
ange.
9. Check all gas connections for leaks. See
Checking Gas Connections, page 14.
10. If using optional trim kit, install the trim
after nal nishing and/or painting of wall.
See instructions included with trim acces-
sory for attaching trim.
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and
top edge of the rebox. Combustible materials
should never overlap the rebox front facing.
1
15
"
/4
7
/8"
26
26 7/8"
in Wall
in Corner
Nails or
Wood
Screws
Figure 9 - Attaching Fireplace to Wall
Studs
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Figure 7 - Rough Opening for Installing
Figure 8 - Rough Opening for Installing
126882-01F11
Nailing
Flanges
Page 12
15"
18"
21"
23"
2 1/2"
6"
8"
10"
Note:
A
ll vertical
measurements
are from top of
fireplace
opening to
bottom of
mantel shelf. All
measurements
are in inches.
INSTALLATION
Continued
WARNING: Do not allow any
combustible/noncombustible
materials to overlap the rebox
front facing.
WARNING: Do not allow
combustible or noncombustible
materials to cover any necessary
openings like louvered slots.
WARNING: Never modify or
cover the louvered slots on the
front of the rebox.
Mantel Clearances for Built-In
Installation
If placing mantel above built-in replace, you
must meet minimum clearance between mantel shelf and top of replace opening.
NOTICE: Surface temperatures
of adjacent walls and mantels become hot during operation. Walls
and mantels above the rebox
may become hot to the touch.
If installed properly, these temperatures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
Mantel Shelf
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
REMOVING UPPER LOUVER
To install mantel or blower accessory, you
must rst remove the upper louver.
1. Lift screen off replace and remove log
set if installed.
2. Remove 4 screws from upper louver (see
Figure 11). Save these screws.
3. Pull upper louver straight out from the
cabinet. Be careful not to scratch the
paint. Set louver aside.
4. Open lower louver door by swinging door
down (see Figure 11).
Top
Louver
Bottom Louver
Figure 11 - Removing Top Louver and
Opening Bottom Louver
Side of Firebox
Figure 10 - Minimum Mantel Clearances
for Built-In Installation
www.Astria.US.com
OPTIONAL MANTEL INSTALLATION
Refer to instructions provided with the mantel
for assembly instructions.
INSTALLING OPTIONAL BLOWER
ACCESSORY GA3450TA
Refer to instructions provided with the blower
for assembly instructions.
126882-01A12
Page 13
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 45° male are tting
5/8"-18 UNF (Unied National
Fine Thread) inlet connection
and the exible gas line provided.
WARNING: A qualified
service person must connect
replace to gas supply. Follow
all local codes.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 13).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged replace valves.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This gas is
commonly known as wellhead gas.
IMPORTANT: For natural gas, check gas line
pressure before connecting replace to gas
line. Gas line pressure must be no greater
than 14" of water. If gas line pressure is higher,
heater regulator damage could occur.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
Propane/
External
Regulator
with Vent
Pointing
Down
LP Supply
Tank
CAUTION: Never connect pro-
pane/LP replace directly to the
propane/LP supply. This replace
requires an external regulator
(not supplied). Install the external
regulator between the replace
Figure 12 - External Regulator With Vent
Pointing Down
and propane/LP supply.
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11" and 14"
of water. If you do not reduce incoming gas pressure, replace regulator damage could occur.
Install external regulator with the vent pointing
down as shown in Figure 12. Pointing the vent
down protects it from freezing rain or sleet.
CAUTION: Use only new, black
Approved
Flexible
Gas Line
3" Minimum
Equipment Shutoff Valve
With 1/8" NPT Tap*
Propane/LP
From External
Regulator (
W.C.**
Pressure)
NATURAL
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
11"
to 14" W.C.
iron or steel pipe. Internally-tinned
copper tubing may be used in certain areas. Check your local codes.
Use pipe of 1/2" or greater diameter
to allow proper gas volume to replace. If pipe is too small, undue
loss of volume will occur.
126882-01F13
www.Astria.US.com
Pipe Nipple Cap Tee Joint
Sediment Trap
Figure 13 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer. See Accessories,
page 36.
Page 14
INSTALLATION
O
F
F
P
I
L
O
T
O
N
H
I
L
O
Continued
We recommend that you install a sediment
trap in supply line as shown in Figure 13, page
13. Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and heater. Locate sediment trap where trapped matter is not likely
to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into replace controls. If sediment trap is not
installed or is installed wrong, replace may
not run properly.
CONNECTING EQUIPMENT
SHUTOFF VALVE TO HEATER
CONTROL
Installation Items Needed
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Open lower louver (see Figure 14).
NOTICE: Most building codes
do not permit concealed gas
connections. A exible gas line
is provided to allow accessibility
from the replace (see Figure 13).
The exible gas supply line con-
nection to the equipment shutoff
valve should be accessible.
2. Route exible gas line, included, from
fireplace control to equipment shutoff
valve through side access holes in outer
casing.
3. Apply pipe joint sealant lightly to male
threads of gas connector attached to
exible gas line/equipment shutoff valve
(see Figure 15).
CAUTION: Avoid damage to
regulator. Hold gas regulator with
wrench when connecting it to gas
piping and/or ttings (Thermostat-
Controlled Models Only).
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting
it to gas piping and/or ttings
(Remote-Ready Models Only).
www.Astria.US.com
4. Check all gas connections for leaks. See
Checking Gas Connections, below. Feed
exible gas line into replace. Make sure
the entire exible gas line is in replace.
Lower
Louver
Flexible Gas
Line
Figure 14 - Flexible Gas Line Location
(Remote-Ready Unit Shown)
To Gas Regulator (ThermostatControlled Models) or Control
Valve (Remote-Ready Models)
Equipment
Shutoff
Valve
Flexible Gas Line
from Fireplace
Gas Regulator
Provided With
Fireplace
PROPANE/LP
To External Regulator
NATURAL GAS
To Gas Supply
Figure 15 - Attaching Flexible Gas Line
to Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
126882-01A14
Page 15
INSTALLATION
Continued
CAUTION: Make sure external regulator has been installed
between propane/LP supply and
replace. See guidelines under
Connecting to Gas Supply,
page 13.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5kPa) will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 16).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
Equipment
Shutoff
Valve
Open
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 17 or
18). Apply noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 16).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4.
Check all joints from equipment shutoff valve
to gas regulator (Thermostat-Controlled
Models) or to gas control valve (RemoteReady Models) (see Figures 17 or 18). Apply
noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 18).
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to Appliance, page 19 for Thermostat-
Controlled Models or page 20 for RemoteReady Models).
Gas Regulator or
Gas Control Valve
Figure 17 - Checking Gas Joints
(Propane/LP Only)
Gas Regulator or
Gas Control Valve
Equipment
Shutoff
Valve
Propane/
LP Supply
Tank
Equipment
Shutoff Valve
Gas Meter
Closed
Figure 16 - Equipment Shutoff Valve
126882-01F15
www.Astria.US.com
Figure 18 - Checking Gas Joints
(Natural Gas Only)
Page 16
INSTALLATION
Requires 4-AA 1.5V
Battery cover
Continued
OPTIONAL WIRELESS HAND-HELD
REMOTE CONTROL ACCESSORIES
Remote-Ready Models Only (MRC
and TRC)
Installing Receiver
1. Disconnect jumper wires from the control
valve (see Figure 19).
2. Locate the battery cover on the back of
the receiver (see Figure 20).
3. Install 4-AA batteries (included) into re-
ceiver before installing into replace.
4. Connect wires from remote receiver to
control valve. See instructions provided
with remote control kit for further information.
Figure 19 - Disconnecting Jumper Wires
e
F
From Control Valve
alkaline batteries
n
y
Figure 20 - Attaching Batteries to
LEARN
ADJ.
NO
REMOTE
FFO
Receiver
ff
OPTIONAL WALL MOUNTED
THERMOSTAT - GWMT1
(Remote-Ready Models Only)
WARNING: Read and follow installation instructions.
Installation should be done by
a qualied installer familiar with
low-voltage wiring procedures.
WARNING: Do not connect
this thermostat to any electrical
source! Electrical shock and/or
re hazard will occur.
1. Remove jumper wire from control valve
(see Figure 19).
2. Connect one terminal of 25 ft. wire to
the “TH” terminal on the control valve.
Connect the other terminal to the “THTP”
terminal on the control valve. See Figure
21, page 17.
3. Route the 25 ft. wire to a convenient loca-
tion to mount your thermostat (no outside
wall). IMPORTANT: The wire may be
shortened but must not be lengthened.
The thermostat should be mounted 54"
above the oor in a location where there
is good air circulation. Avoid heat sources
such as lamps, direct sunlight, replace
or heat and air conditioning ducts.
4. Gently remove cover of thermostat from
base. Grasp sides of cover rmly and pull
to separate from base.
5.
Feed electrical wires through rectangular
slots on each side of base (see Figure 22).
www.Astria.US.com
126882-01A16
Page 17
INSTALLATION
W
R
Continued
WARNING: Do not connect the thermostat to a power
source. Electrical shock and/or
a re hazard will occur.
6. Connect one bare wire end to each terminal (“W” and “R”) of the thermostat base
(see Figure 23).
Control Valve
To Wall
Thermostat
or Switch
7. Install base onto wall with provided
screws.
8. Move temperature adjustment back and
forth to insure the bimetal is free from restrictions.
9. Replace cover onto base. (Upon installa-
tion, thermostat must be allowed to stabilize at room temperature for a minimum
of 30 minutes for proper operation).
10. Set temperature adjustment to desired
setting. This thermostat has been electronically calibrated at the factory. No
adjustment or leveling is necessary.
WARNING: Read and follow installation instructions.
Installation should be done by
a qualied installer familiar with
low-voltage wiring procedures.
WARNING: Do not connect
this switch to any electrical
source! Electrical shock and/or
re hazard will occur.
1. Remove jumper wire from control valve
(see Figure 19, page 16).
2. Connect one terminal of 25 ft. wire to the
“TH” terminal on the control valve. Connect other terminal to the “THTP” terminal
on control valve. See Figure 21.
3. Route the 25 ft. wire to a convenient location to mount your wall switch (no outside
walls).
WARNING: Do not connect
the switch to a power source.
Electrical shock and/or re hazard will occur.
IMPORTANT: The wire may be shortened but
must not be lengthened.
4. Connect one bare wire end to each of the
terminals of the provided wall switch.
5. Install the wall switch and cover in the wall.
126882-01F17
www.Astria.US.com
Page 18
INSTALLATION
Continued
INSTALLING LOG SET AND SCREEN
1. Remove log packaging material and discard
packaging. Gently place log over burner (see
Figure 24). Do not allow log to contact ame.
If ame contacts log, soot will be created.
2. Reattach screen by placing notches in
screen frame over shoulder screws and
pushi n g d o w n .
OPERATION
THERMOSTAT-CONTROLLED MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
Shoulder
Log
Figure 24 - Installing Log and Screen
D. Do not use this appliance if any part
Screw
Screen
hand, don’t try to repair it, call a quali-
ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this replace with the screen
in place. Make sure replace
screen is installed before run-
ning replace.
NOTICE: During initial operation
of new replace, burning logs
will give off a paper-burning
smell. Open window to vent
smell. Operate replace on HI
position to burn off odor. This
will only last a few hours.
1. STOP! Read the safety information starting in column 1.
www.Astria.US.com
126882-01A18
Page 19
OPERATION Continued
THERMOSTAT-CONTROLLED MODELS
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, page 18. If you
don’t smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control knob
for ve (5) seconds (see Figure 25).
Note: You may be running this replace
for the rst time after hooking up to gas
supply. If so, the control knob may need to
be pressed in for 30 seconds or more. This
will allow air to bleed from the gas system.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
6.
With control knob pressed in, press and
release ignitor button. This will light pilot. The
pilot is attached to the front burner. If needed,
keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, page 25. Also, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 20.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This replace has a safety inter-
Ignitor
Button
Figure 25 - Control Knob In The OFF
Thermocouple
Figure 26 - Natural Gas Pilot
126882-01F19
Position
Ignitor
Electrode
Control
Knob
Pilot Burner
www.Astria.US.com
lock system. Wait one (1) minute for system
to reset before lighting pilot again.
8. Turn control knob counterclockwise
to desired heating level. The burner
should light. Set control knob to any heat
level between HI and LO.
9. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
PILOT position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Ignitor
Electrode
Figure 27 -Propane/LP Gas Pilot
Shutting Off Fireplace
1. Turn control knob clockwise to the
OFF position.
2. Turn off all electric power to the appliance
(if applicable) if service is to be performed.
3. Close equipment shutoff valve (see Figure
16, page 15).
The thermostat used on this replace senses
the room temperature. At times the room may
exceed the set temperature. If so, the burner
will shut off. The burner will cycle back on
when room temperature drops below the set
temperature.
The control knob can be set to any heat level
between HI and LO.
Note: The thermostat sensing bulb measures
the air near the replace cabinet. This may
not always agree with room temperature (de-
pending on housing construction, installation
location, room size, open air temperatures,
etc.). Frequent use of your replace will let you
determine your own comfort levels.
Thermocouple
Pilot Burner
TO TURN OFF GAS
TO APPLIANCE
THERMOSTAT CONTROL
OPERATION
Page 20
OPERATION Continued
THERMOSTAT-CONTROLLED MODELS
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, beginning on page 18.
2. With control knob pressed in, strike match.
Hold match to pilot until pilot lights.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8
under Lighting Instructions, column 2.
OPERATING OPTIONAL
BLOWER
This blower has three settings: ON, OFF and
AUTO. In the ON position, the blower will operate constantly. In the OFF position, the blower
will not operate. In the AUTO position, the
blower will start when the thermostat senses
a sufcient increase in rebox temperature.
REMOTE-READY MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B.
BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next
to the oor because some gas is heavier
than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C.
Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualied service technician or gas supplier. Force or attempted
repair may result in a re or explosion.
www.Astria.US.com
Note: Your replace and thermostat blower
will not turn on and off at the same time.
The replace may run for several minutes
before the blower turns on. After the heater
modulates to the pilot position, the blower will
continue to run. The blower will shut off after
the rebox temperature decreases.
Note: It is safe to operate replace with blower
turned off. However, the blower helps distribute heated air from the replace.
AUTO/OFF/ON Switch
Figure 28 - AUTO/OFF/ON Blower Switch
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this replace with the screen
in place. Make sure replace
screen is installed before run-
ning replace.
NOTICE: During initial operation
of new replace, burning logs
will give off a paper-burning
smell. Open window to vent
smell. Operate replace on HI
position to burn off odor. This
will only last a few hours.
WARNING: Burner will come
on automatically within one minute when control valve is in the
ON position after the pilot is lit.
126882-01A20
Page 21
OPERATION Continued
REMOTE-READY MODELS
1. STOP! Read the safety information,
page 20.
2. Make sure equipment shutoff valve is fully
open.
3. Press in and turn control knob clockwise
4. Wait ve (5) minutes to clear out any gas.
5. Press in and turn control knob counter-
Note: You may be running this replace
6. With control knob pressed in, press and
Note: If pilot does not stay lit, contact a
7. Keep control knob pressed in for 30 sec-
Note: If pilot goes out, repeat steps 4
8. Slightly push in and turn control knob
9. Set ame adjustment knob to any level
126882-01F21
to the OFF position (see Figure 31.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, page 20. If you
don’t smell gas, go to the next step.
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 29).
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
through 8.
counterclockwise to the ON position.
between HI and LO.
Piezo
Ignitor
Button
Figure 29 - Control Knob and Ignitor
Button Location (Shown as Supplied -
No Control Options)
Flame
Adjustment
Knob
Control
Knob
www.Astria.US.com
10. To leave pilot lit and shut off burners only,
turn control knob clockwise to PILOT position. If using optional hand-held remote,
use remote control manual OFF button.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Pilot
Burner
Figure 30 - Propane/LP Gas Pilot
Pilot Burner
Figure 31 - Natural Gas Pilot
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Fireplace
1. Turn control knob clockwise to the
OFF position.
2. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Figure
16, page 15).
Ignitor
Electrode
Ignitor
Electrode
WARNING: Make sure remote sensor selector switch is
in the OFF position when you
are away from home for long
periods of time.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 8
and 9 under Lighting Instructions.
Page 22
OPERATION Continued
REMOTE-READY MODELS
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must
be purchased separately (see Accessories,
page 36). Follow instructions included with
the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting Instructions on page 20.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 32).
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn the burner on
and off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Flame
Adjustment Knob
Control
Knob
OPTIONAL GWMT1 WALL
MOUNTED THERMOSTAT
Set the temperature adjustment on wall thermostat to the desired setting. The thermostat
has been electronically calibrated at the factory and requires no adjustment or leveling.
Upon installation, the thermostat must be
allowed to stabilize at room temperature for
a minimum of 30 minutes for proper operation. See installation instructions on pages
16 and 17.
OPTIONAL GWMS2 WALL
MOUNTED SWITCH
This wall switch works just like the conventional light switch. Flip switch up for on and
down for off.
Note: Make sure that this switch is not in a
position to be mistaken for a light switch. This
may result in the replace being inadvertently
turned on without the proper precautions being
taken. See installation instructions on page 17.
Selector Switch in Remote
Position (Optional Remote Control)
Figure 32 - Setting the Selector Switch,
Control Knob and Flame Adjustment
Knob for Remote Operation
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126882-01A22
Page 23
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 33 shows a correct pilot ame pattern.
Figure 34 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools,
the replace will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 34
•
turn replace off (see To Turn Off Gas to Ap-pliance, page 19 for Thermostat-Controlled
Models or page 21 for Remote-Ready Models)
• see Troubleshooting, page 25
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
Pilot Burner
Bright yellow burner ame;
ame will be blue next to burner
Figure 35 - Correct Burner Flame Pattern
Dark orange
burner ame
Figure 36 - Incorrect Burner Flame Pattern
CLEANING AND
MAINTENANCE
WARNING: Turn off replace
and let cool before cleaning.
Thermocouple
Figure 33 - Correct Pilot Flame Pattern
(Propane/LP Remote-Ready Shown)
Pilot Burner
Thermocouple
Figure 34 - Incorrect Pilot Flame Pattern
(Propane/LP Remote-Ready Shown)
BURNER FLAME PATTERN
Figure 35 shows a correct burner ame pattern. Figure 36 shows an incorrect burner
ame pattern. The incorrect burner ame
pattern shows sporadic, irregular ame tipping. The ame should not be dark or have
an orange/reddish tinge.
Note: When using the replace the rst time,
the ame will be orange for approximately one
hour until the log cures.
If burner ame pattern is incorrect, as shown
in Figure 36
•
turn replace off (see To Turn Off Gas to Ap-pliance, page 19 for Thermostat-Controlled
Models or page 21 for Remote-Ready Models)
• see Troubleshooting, page 25
CAUTION: You must keep
control areas, burner and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
pet hair, bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides a clean burning ame. Keep these holes
clear of dust, dirt, lint and pet hair. Clean these
air inlet holes prior to each heating season.
Blocked air holes will create soot. We recommend that you clean the unit every three
months during operation and have replace
inspected yearly by a qualied service person.
126882-01F23
www.Astria.US.com
Page 24
CLEANING AND MAINTENANCE
Blue
Red
White
Thermopile
Gas Control
TPTH TH
TPTH
TP
Continued
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could dam-
age the pilot assembly.
1. Shut off unit including pilot. Allow unit to
cool for at least 30 minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 37).
3. Blow air through the ports/slots and holes
in the burner.
4. Check the injector holder located at the
end of the burner tube again. Remove
any large particles of dust, dirt, lint or pet
hair with a soft cloth or vacuum cleaner
nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot ame indicates dust and dirt in
the pilot assembly. There is a small pilot air
Injector Holder
Burner
Tube
Primary Air
Inlet Holes
Figure 37 - Injector Holder On Outlet
Burner Tube
WIRING DIAGRAM
(Remote-Ready
Models Only)
inlet hole about 2" from where the pilot ame
comes out of the pilot assembly (see Figures
38 or 39 depending on model). With the unit
off, lightly blow air through the air inlet hole.
You may blow through a drinking straw if
compressed air is not available.
Pilot Air Inlet Hole
Pilot Assembly
Figure 38 - Pilot Inlet Air Hole
(Propane/LP Gas)
Pilot Air Inlet Hole
Pilot Assembly
Figure 39 - Pilot Inlet Air Hole
(Natural Gas)
LOG SET
• If you remove one-piece log set for cleaning, refer to page 18, for placement instruc-
tions.
• Replace log set if broken or chipped (dimesized or larger).
CABINET
Air Passageways
Use a vacuum cleaner or pressurized air to
clean.
Exterior
Use a soft cloth dampened with a mild soap
and water mixture. Wipe the cabinet to re-
move dust.
www.Astria.US.com
126882-01A24
Page 25
TROUBLESHOOTING
WARNING: Turn off and unplug replace and let cool before
servicing. Only a qualied service person should service and repair
replace.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/
pilot assembly
7. Replace gas regulator
126882-01F25
www.Astria.US.com
Page 26
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool,
causing pilot ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of burner
Burner backring during combustion
1. Inlet gas pressure is too low
2. Burner orice is clogged
3. Thermopile leads disconnected or improperly connected (Remote-Ready
Models Only)
4. Burners will not come on in
remote position (RemoteReady Models Only)
1. Manifold pressure is too low
2. Burner orice is clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
4. Inlet gas pressure is too low
www.Astria.US.com
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 23)
or replace burner orice
3. Reconnect leads (see Wiring Diagram, page 24)
4. Replace battery in transmitter and receiver
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 23)
or replace burner orice
1. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
4. Contact local natural or
propane/LP gas company
126882-01A26
Page 27
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Residues from manufacturing processes and log
curing
2. Not enough air
3. Gas regulator defective
REMEDY
1. Problem will stop after a few
hours of operation
2. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, page 23)
3. Replace gas regulator
Fireplace produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adjacent walls or furniture
Moisture/condensation no-
ticed on windows
Remote does not function
(Remote-Ready Models Only)
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
1. Turning control knob to HI
position when burner is
cold
2. Air in gas line
3. Air passageways on replace blocked
4. Dirty or partially clogged
burner orice
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Battery is not installed. Bat-
tery power is low
1. Metal expanding while
heating or contracting while
cooling
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural gas company
3.
Observe minimum installation
clearances (see page 10)
4. Clean burner (see Cleaning and Maintenance, page 23)
or replace burner orice
1. Turn fireplace off when
using furniture polish, wax,
carpet cleaners or similar
products
1. Refer to Air for Combustion and Ventilation requirements (page 6)
1. Replace 9-volt batteries in
receiver and remote control
1. This is normal with most
replaces. If noise is excessive, contact qualied
service person
126882-01F27
www.Astria.US.com
Page 28
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Fireplace produces unwanted odors
Fireplace shuts off in use
(ODS operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
POSSIBLE CAUSE
1. Fireplace burning vapors
from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc. (See
IMPORTANT statement
above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to ventilate room. Stop using odor
causing products while
replace is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Con-
nections, page 14)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance,
page 23)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 14)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 14)
www.Astria.US.com
126882-01A28
Page 29
SPECIFICATIONS
THERMOSTAT MODELS
Gamma26ZTP
• Rating (Variable): 17,000/26,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
Gamma26ZTN
• Rating (Variable): 17,000/26,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
* For purpose of input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008.
REMOTE-READY MODELS
Gamma26ZMP
• Rating (Variable): 17,000/26,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
Gamma26ZMN
• Rating (Variable): 17,000/26,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
* For purpose of input adjustment
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please
have your model and serial numbers of your
heater ready.
126882-01F29
www.Astria.US.com
You can also visit INNOVATIVE HEARTH
PRODUCTS’s web site at www.IHP.US.com.
Page 30
8
8
14
14
14
14
14
14
14
1
9
9
10
10
16
17
10
6
3
11
12
13
11
15
16
18
16
16
16
16
16
16
2
5
16
16
16
16
7
4
19
PARTS
FIREBOX MODELS GAMMA26ZMP, GAMMA26ZMN, GAMMA26ZTN AND
GAMMA26ZTP
www.Astria.US.com
126882-01A30
Page 31
PARTS
FIREBOX MODELS GAMMA26ZMP, GAMMA26ZMN, GAMMA26ZTN AND
GAMMA26ZTP
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts on page 29 of this manual.
KEY
NO. PART NO.DESCRIPTIONQTY.
1**Outer Casing Top•1
2**Bafe•1
3**Outer Casing•1
4104281-02BRFirebox Hood•1
5**Firebox Top•1
6**Firebox Wrapper•1
7**Outer Base•1
8102635-02Front Left and Right Sides•2
9103209-09Extruded Louver•2
10098304-02Screw, PPH AB 6-20 x 0.38•5
11M10908-2Screw, SLTD HWH TPG 6-32 x 0.38•4
12104313-01Right Pin Hinge•1
13104313-02Left Pin Hinge•1
14099230-02Screw, HWH SHLDR AB 10 x 0.63•14
15111038-02Remote/Blower Bracket•1
16M11084-26Screw, HWH AB 10-16 x 0.38•35
17111633-01Box Cover•1
18111200-01Support Bracket•1
19103295-05RVBR Screen Frame•1
** Not a eld replacement part
VDCF
126882-01F31
www.Astria.US.com
Page 32
PARTS
8
7
5
6
6
12
2
4
19
18
15
16
9
9
17
11
14
3
13
20
9
1
21
10
THERMOSTAT MODELS GAMMA26ZTP AND GAMMA26ZTN
www.Astria.US.com
126882-01A32
Page 33
PARTS
THERMOSTAT MODELS
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts on page 29 of this manual.
099387-12 Pilot Tube•1
8098249-01 ODS Nut• •2
9M11084-26 Screw, HWH AB 10-16 x 0.38• •10
10 **Chamber Floor• •1
11110793-01 Piezo Bracket• •1
12102445-01 Piezo Ignitor with Palnut Fastener• •1
13101628-01 Flexible Connector• •1
14098271-10 Ignitor Cable• •1
15M12461-26 Screw, MX SLT WSR 10-32 x 3/8• •4
16111173-01 Remote Valve Bracket• •2
17103781-06 Gas Valve•1
103781-05 Gas Valve•1
18101480-12 ASM High Temp Wire1
19097809-02 Male Fitting• •1
20113342-01 Log Set• •1
21099918-02 Pilot Regulator•1
22099387-14 Pilot Tube•1
PARTS AVAILABLE — NOT SHOWN
901056-01 Brass Flare Adapter Fitting• •1
103470-01 Hardware Pack• •1
100563-01 Warning Plate• •1
103877-01 Lighting Instruction Plate• •1
** Not a eld replacement part
Gamma26ZMN
Gamma26ZMP
126882-01F35
www.Astria.US.com
Page 36
ACCESSORIES
NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local
dealer. If they can not supply these accessories
call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008 for information. You can also
write to the address listed on the back page
of this manual.
PERIMETER TRIM KIT
GAB6094 - Black
GAP6094 - Platinum
For all models. Optional three-sided perim-
eter trim kit for custom and recessed instal-
lations (when unit is on the oor). Provides
a nished appearance by covering rough
edges of wall opening. Black trim included
with all mantels.
EXTRUDED LOUVER KIT
GAP9092 - Platinum
For all models. Optional extruded louver. Kit
contains 2 louvers.
THERMOSTAT-CONTROLLED
BLOWER KIT - GA3450TA
For all models. Provides better heat distribu-
tion. Makes replace more efcient. Automatically turns off and on as needed.
CORNER MANTEL WITH FULL
HEARTH BASE
C26GO - Oak Finished, Georgian Design
C26TO - Medium Oak Finished,
For all models. Complete assembly instructions included.
www.Astria.US.com
126882-01A36
Page 37
ACCESSORIES
F
TEMPSETONROOM
OFF
MODE
SET
Continued
WALL-MOUNT THERMOSTAT SWITCH
- GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the replace will automatically cycle from pilot
to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2
For all models. Allows the replace to be
turned on and off with a wall switch.
RECEIVER AND HAND-HELD
TOUCH-SCREEN THERMOSTAT
REMOTE CONTROL KIT - TSRC
For all models. Allows gas log heater to be
operated in a manually, thermostatically, or
programmed controlled mode.
BRICK LINERS
HFL200 - Aged Almond, Straight Brick
Pattern
HFL201 - Aged Red, Straight Brick
Pattern
For all models. Allows rebox interior to be
aesthetically enhanced.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - TRC
For remote-ready models only. Allows the
replace to be operated in a manually or
thermostatically controlled mode. You can
turn the replace on and off without ever
leaving the comfort of your easy chair. Wallmount docking station included.
ON
OFF
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - MRC
For remote-ready models only. Allows the
replace to be turned on and off by using a
hand-held remote control. Wall-mount docking
station included.
126882-01F37
www.Astria.US.com
Page 38
Innovative Hearth Products
Astria™ Brand Gas Fireplace
Limited Lifetime Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria™ brand gas fireplace ("Product") to be free from defects in materials and workmanship at
the time of manufacture. The Product body and firebox carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal breakage
only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and
while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates,
as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited
Lifetime Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and firebox carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded from
this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:
Burner – Repair or replacement for five years from the date of installation
Gas components & electrical components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Light bulbs & batteries – Replacement for 90 days from the date of installation
Logs – Replacement for five years from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation
Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit
Tempered Glass -Replacement for one year from the date of installation
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions
which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting
configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.