Astria Blaze&Glow18VN, Blaze&Glow18VP, Blaze&Glow24VN, Blaze&Glow24VP Operation Instructions Manual

Installation and Operation Instructions

P126833-01

Astria™ Unvented (Vent-Free) Gas Log Heater

P/N 126833-01 Rev. A 01/2014 Models

Blaze&Glow18VN
Blaze&Glow24VN

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.

Blaze&Glow18VP
Blaze&Glow24VP

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Safety .................................................................. 2

TABLE OF CONTENTS

Unpacking............................................................ 5

Product Identication ........................................... 5

Local Codes......................................................... 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 7

Installation ........................................................... 9

Operation ........................................................... 26

Inspecting Burners............................................. 31

Cleaning and Maintenance ................................ 32

SAFETY

Troubleshooting ................................................. 33

Specications .................................................... 37

Blaze&Glow Log Sets ........................................ 37

Wiring Diagram .................................................. 38

Service Hints ..................................................... 39

Technical Service............................................... 39

Replacement Parts ............................................ 39

Accessories ....................................................... 39

Parts .................................................................. 40

Warranty ............................................................ 46

WARNING: Improper

installation, adjustment,
alteration, service or
maintenance can cause
injury or property dam­age. Refer to this manual
for correct installation
and operational proce­dures. For assistance or
additional information
consult a qualified in­staller, service agency or
the gas supplier.

WARNING: This ap­pliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-

built replace or in a listed

ventless firebox enclo-

sure. It is design-certied

for these installations in
accordance with ANSI
Z21.11.2. Exception: DO
NOT install this appliance

in a factory-built replace

that includes instructions
stating it has not been test­ed or should not be used
with unvented gas logs.

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WARNING: This is an

unvented gas-red heat­er. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air

for Combustion and Ven­tilation section on page 6

of this manual.

This appliance may be in­stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohib­ited by local codes.

This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.

* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer

126833-01A2

SAFETY

Continued

WARNING: This product con­tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.

IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-

erate or service this replace.
Improper use of this replace

can cause serious injury or
death from burns, re, explo­sion, electrical shock and carbon
monoxide poisoning.

DANGER: Carbon monoxide
poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be

working properly. Get fresh air at once! Have
replace serviced. Some people are more af­fected by carbon monoxide than others. These

include pregnant women, people with heart or
lung disease or anemia, those under the inu-

ence of alcohol and those at high altitudes.
Natural and Propane/LP gases are odorless.

An odor-making agent is added to these gases.

The odor helps you detect a gas leak. However,

the odor added to the gas can fade. Gas may
be present even though no odor exists.

Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of

this replace.

WARNING: Any change to
this heater or its controls can
be dangerous.

WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not ap­proved for use with this heater.

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can
create drafts that alter burner ame

patterns. Altered burner patterns
can cause sooting.

Due to high temperatures, the ap­pliance should be located out of

trafc and away from furniture and

draperies.

Do not place clothing or other

ammable material on or near the

appliance. Never place any objects
on the heater.

Heater base assembly becomes
very hot when running heater. Keep
children and adults away from hot
surface to avoid burns or clothing
ignition. Heater will remain hot for a
time after shutdown. Allow surface
to cool before touching.

Carefully supervise young children
when they are in the room with heater.
When using the hand-held remote
accessory, keep selector switch in
the OFF position to prevent children
from turning on burners with remote.

You must operate this heater with

the replace screen and hood in
place. Make sure replace screen

and hood are in place before running

heater. The replace screen shall

have openings for introduction of
combustion air.

Keep the appliance area clear and
free from combustible materials,
gasoline and other ammable va­pors and liquids.

126833-01A 3

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SAFETY

Continued

1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.

2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup­plier’s instructions

• if you cannot reach your gas supplier,

call the re department

4. This heater shall not be installed in a bed-

room or bathroom, unless installed as a

vented appliance. See Installing Damper
Clamp Accessory for Vented Operation,

page 12. This gas log set may not be in­stalled as a vented appliance in a bedroom
or bathroom in the Commonwealth of Mas­sachusetts.

5. Before installing in a solid fuel burning re­place, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.

Creosote will ignite if highly heated. A dirty

chimney ue may create and distribute

soot within the house. Inspect chimney

ue for damage. If damaged, repair ue
and rebox before operating heater.

6. Do not burn solid-fuel in a replace in

which a vent-free room heater is installed.

7. If replace has glass doors, never operate

this heater with glass doors closed. Any
glass doors shall be fully opened when the
appliance is in operation. If you operate

heater with doors closed, heat buildup
inside replace will cause glass to burst.

Make sure there are no obstructions

across openings of replace.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance,

page 34.

9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may

create a white powder residue within burner
box or on adjacent walls and furniture.

10. This heater needs fresh, outside air ven­tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see
Troubleshooting, page 35.

11. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn
paper or other objects.

13. Do not use heater if any part has been ex­posed to or under water. Immediately call

a qualied service technician to inspect

the room heater and to replace any part
of the control system and any gas control
which has been under water.

14. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).

15. Turn heater off and let cool before servic-

ing, installing or repairing. Make sure the

selector switch is in the OFF position. Only

a qualied service person should install,

service or repair heater.

16. Make sure the selector switch is in the
OFF position when you are away from
home for long periods of time.

17. Remote heaters must not be connected
to any external electrical source.

18. Operating heater above elevations of

4,500 feet may cause pilot outage.

19. To prevent performance problems, do not

use propane/LP fuel tank of less than 100
lb. capacity (propane/LP units only).

20. Provide adequate clearances around air
openings.

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126833-01A4

UNPACKING

CAUTION: Do not remove the
data plates from the grate as­sembly. The data plates contain
important warranty and safety
information.

1. Remove logs and heater base assembly
from cartons.

PRODUCT IDENTIFICATION

Note: Do not pick up heater base assem-

bly by burners. This could damage heater.
Always handle base assembly by grate.

2. Remove all protective packaging applied
to logs and heater for shipment.

3. Check heater for any shipping damage.
If heater is damaged call INNOVATIVE
HEARTH PRODUCTS at 1-800-655-2008
for replacement parts before returning to
dealer.

Log Set

Left
Side

Ignitor

Remote Control

Base Assembly

Front

Figure 1 - Product Identication

LOCAL CODES

Install and use heater with care. Follow all

local codes. In the absence of local codes,

use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

National Fire Protection Association, Inc.

1430 Broadway

New York, NY 10018

Batterymarch Park

Quincy, MA 02269

Rear Burner

Right
Side

Flame Adjustment
Knob

Control
Knob

State of Massachusetts: The installa­tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.

126833-01A 5

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PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by

both realistic ames and glowing coals. This

heater is designed for vent-free operation with

ue damper closed. It has been tested and

approved to ANSI Z21.11.2 standard for un­vented heaters. State and local codes in some
areas prohibit the use of vent-free heaters.
This heater may also be operated as a vented
decorative (ANSI Z21.60) product by opening

the ue damper.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall
not be installed in a room or
space unless the required vol­ume of indoor combustion air
is provided by the method de­scribed in the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or

applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.

Today’s homes are built more energy efcient
than ever. New materials, increased insulation

and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.

During heating months, home owners want

their homes as airtight as possible.
While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion
and ventilation.

Exhaust fans, replaces, clothes dryers and

fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.

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SAFETY DEVICE

This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This heater has an electronic ignitor to light
heater fuel supply.

PROVIDING ADEQUATE
VENTILATION

The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.

Unusually Tight Construction

The air that leaks around doors and windows
may provide enough fresh air for combustion

and ventilation. However, in buildings of un­usually tight construction, you must provide

additional fresh air.

Unusually tight construction is dened as

construction where:
a. walls and ceilings exposed to the out-

side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window
and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.

-11

kg per pa-sec-m2) or

126833-01A6

AIR FOR COMBUSTION AND VENTILATION

Continued

If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 8.

If your home does not meet all of the
three criteria above, proceed to Determin­ing Fresh-Air Flow For Heater Location,
below.

Conned and Unconned Space

The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per

1,000 Btu/hr (4.8 m3 per kw) of the aggregate

input rating of all appliances installed in that

space and an unconned space as a space

whose volume is not less than 50 cubic feet

per 1,000 Btu/hr (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are

installed*, through openings not furnished
with doors, are considered a part of the un­conned space.

* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.

DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION

Determining if You Have a Conned or
Unconned Space

Use this work sheet to determine if you have

a conned or unconned space.

Space: Includes the room in which you will install

replace plus any adjoining rooms with door­less passageways or ventilation grills between
the rooms.

1. Determine the volume of the space (length
x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume
of the space.

2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) x 20

= 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances
in the space.

Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the
outdoors and vents to the outdoors.

Example:
Gas water heater __________ Btu/Hr
Vent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr

4.

Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.

_______ Btu/Hr (maximum can support)
_______ Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the

73,000 Btu/Hr (actual amount of

The space in the above example is a conned

space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can sup­port. You must provide additional fresh air. Your
options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides
an unconned space, remove door to adjoin­ing room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional

fresh air ventilation.

space can support)

Btu/Hr used)

40,000
33,000
73,000

126833-01A 7

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AIR FOR COMBUSTION AND VENTILATION

Outlet
Air

Ventilated
Attic

Outlet
A

ir

Inlet
Air

Inlet Air

Ventilated

Crawl Space

To

Crawl

Space

To Attic

Or

Remove
Door into
Adjoining

Room,
Option

3

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into
Adjoining

Room,

Option 1

12"

12"

Continued

WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combus­tion and ventilation air shall be
provided by one of the methods
described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54,

the International Fuel Gas Code,
or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining

unconned space. When ventilating to an
adjoining unconned space, you must provide

two permanent openings: one within 12" of the

ceiling and one within 12" of the oor on the

wall connecting the two spaces (see options

1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).

Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling

and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size

of ventilation grills or ducts.
IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo­stat-controlled power vent. Heated air entering
the attic will activate the power vent.

Figure 3 - Ventilation Air from Outdoors

Figure 2 - Ventilation Air from Inside Building

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126833-01A8

INSTALLATION

NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri­mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.

WARNING: A qualied service

person must install heater. Follow
all local codes.

NOTICE: State or local codes may
only allow operation of this appliance

in a vented conguration. Check your

state or local codes.

WARNING: Make sure the se­lector switch is in the OFF position
before installing heater.

WARNING: Before installing in

a solid fuel burning replace, the
chimney ue and rebox must be

cleaned of soot, creosote, ashes and

loose paint by a qualied chimney

cleaner. Creosote will ignite if highly

heated. A dirty chimney ue may

create and distribute soot within the

house. Inspect chimney and rebox
ue for damage. If damaged, repair
ue and rebox before operating

heater.

WARNING: Seal any fresh air

vents or ash clean-out doors located

on oor or wall of replace. If not,

drafting may cause pilot outage
or sooting. Use a heat-resistant

sealant. Do not seal chimney ue

damper.

WARNING: Never install the

heater

• in a bedroom or bathroom unless
installed as a vented appliance,
see page 12

• in a recreational vehicle

• where curtains, furniture, cloth-

ing or other ammable objects

are less than 36" from the front
and 42" from top heater. For side
clearances see Figure 4 page 10

• in high trafc areas

• in windy or drafty areas

CAUTION: This heater creates
warm air currents. These currents
move heat to wall surfaces next to
heater. Installing heater next to vinyl
or cloth wall coverings or operating
heater where impurities (such as,
but not limited to, tobacco smoke,

aromatic candles, cleaning uids,

oil or kerosene lamps, etc.) in the
air exist, may discolor walls or
cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing

heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-

tion, page 6.

WARNING: Any outside air ducts

and/or ash dumps in the replace

shall be permanently closed at time
of appliance installation.

126833-01A 9

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INSTALLATION

Continued

CHECK GAS TYPE

Use the correct type of gas (natural or propane/
LP). If your gas supply is not the correct gas

type, do not install heater. Call dealer where

you bought heater for proper type heater.

WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rat­ing plate. Field conversion is not
permitted.

INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION

WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances

from oor, ceiling and adjoining

wall.

Minimum Fireplace Clearance to

Combustible Materials

Side Wall 16", Ceiling 42", Floor 5",

LOG SIZING REQUIREMENTS

Log Set

Model No.

BisonMtn18 17" 13.5" 20" 14"
BisonMtn24 17" 13.5" 26" 18"
BisonMtn30 21'' 13.5'' 32'' 22''
AndesMtn18 17'' 13.5'' 20'' 14''
AndesMtn24 17'' 13.5'' 26'' 18''
AndesMtn30 21'' 13.5'' 32'' 22''

AndesMtn36 21'' 13.5'' 38'' 27.5''
RedWoodM18 17'' 14.5'' 26'' 20''
RedWoodM24 17'' 14.5'' 29'' 22''
RedWoodM30 21'' 14.5'' 32'' 22''

Front 36"

Minimum Firebox Size

Height Depth

Front

Width

Rear*
Width

Carefully follow these instructions. This will

ensure safe installation into a masonry,
UL127-listed manufactured replace or listed
vent-free rebox.

Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling

A. Clearances from the side of the replace

cabinet to any combustible material and
wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and
protrudes 3 1/2" from the wall. This com­bustible material must be 4" from the side

of the replace cabinet (see Figure 4).

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum
clearances to combustible materials.

B. Clearances from the top of the replace

opening to the ceiling should not be less
than 42".

NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater

with chimney ue damper open.

If running heater with damper
open, noncombustible material

above replace opening is not

needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.

Example

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

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*

Combustible to Wall

126833-01A10

INSTALLATION

Heat Resistant
Material

(A)

Minimum
Noncombustible
Material

Minimum
Noncombustible
Material Height

Distances to
Underside of
Mantel

Top of
Fireplace
Opening

Underside of
Mantel Shelf

12"

8"

(A)

18"

14"

20"

17"

22"

19"

24"

20"

All minimum
distances are
in inches

Log Set
24"/30"/36"
Models
18" Model

2 1/2"

6"

8"

10"

Mantel Shelf

Continued

MINIMUM NONCOMBUSTIBLE
MATERIAL CLEARANCES

If Not Using Mantel

Note: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow the infor­mation on this page.

You must have noncombustible material(s)

above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,

you must have noncombustible material be­hind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-

tible material is less than 12", you must install
the replace hood accessory (24", 30" and

36" Models Only). See Figure 5 for minimum
clearances.

Noncombustible

Material

Distance (A)

1

2" or more Noncombustible mate-

Between 8" and 12"

Less than 8"

Requirements for Safe

Installation

rial OK.

24", 30" or 36" Models:
Install replace hood

accessory (GA6050 or
GA6053 see Acces-

sories, page 41). 18"

Model: Noncombustible
material OK.
Noncombustible mate­rial must be extended
to at least 8". See

Between 8" and 12",

above. If you cannot ex-

tend material, you must
operate heater with ue

damper open.

If Using Mantel

You must have noncombustible material(s)

above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,

you must have noncombustible material be­hind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-

tible material is less than 12", you must install
the replace hood accessory (24", 30" and 36"

Models Only). Even if noncombustible mate-

rial is more than 12", you may need the hood
accessory to deect heat away from your

mantel shelf. See Figures 5 and 6 and Figure

7, page 12, for minimum clearances.

IMPORTANT: If you cannot meet these mini-

mum clearances, you must operate heater
with chimney ue damper open. Go to Install-

ing Damper Clamp Accessory for Vented
Operation, page 12.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required
clearances between replace opening and

mantel shelf. If you do not meet the clearances

listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between

mantel shelf and top of replace opening, a

hood is not required (see Figure 6).

Figure 6 - Minimum Mantel Clearances

Without Using Hood

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Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

126833-01A 11

INSTALLATION

24"/30"/36"

Mantel Shelf

14"
Min.

Combustible
Material

Noncombustible Material

Hearth

5"
Min.

Combustible
Material

Continued

Determining Minimum Mantel Clearance
When Using a Hood

If minimum clearances in Figure 6, page 11,
are not met, you must have a hood. When

using a hood there are still certain minimum
mantel clearances required. Follow minimum

clearances shown in Figure 7, when using

hood.

NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.

NOTICE: If your installation does
not meet the minimum clear­ances shown, you must do one
of the following:

• operate the logs only with the

ue damper open

• raise the mantel to an accept­able height

• remove the mantel

12"

10"

8"

6"

1

"

/2

Minimum
Noncombustible
Material

2

Hood
(GA6050
or GA6053)

8"
Min.

12" 15" 18"

Distances to
Underside of
Mantel

Figure 7 - Minimum Mantel Clearances

When Using Hood

Underside of
Mantel Shelf

All minimum
distances are
in inches

Log Sets

20"

Models

Top of
Fireplace
Opening

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FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance
of 14" to combustibles (see Figure 8).

B. If combustible materials are less than

14" to the replace, you must install ap­pliance at least 5" above the top surface

of combustible ooring including tile and

carpet. (see Figure 9).

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION

Note: When used as a vented heater, ap­pliance must be installed only in a solid-fuel
burning replace with a working ue and con­structed of noncombustible material.

For Massachusetts Residents Only: Instal­lation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts re­quires the damper be permanently removed
or welded in the fully open position.

You may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.

1. The replace does not meet the clearance

to combustibles requirements for vent­free operation.

2. State or local codes do not permit vent­free operation.

3. You prefer vented operation.

126833-01A12

INSTALLATION

Continued

If reasons number 1 or 2 apply to you, you
must permanently open chimney ue damper.

You must install the damper clamp accessory

(to order, see Accessories, page 41). This

will insure vented operation (see Figure 10).
The damper clamp will keep damper open.
Installation instructions are included with
clamp accessory.

See chart below for minimum permanent ue

opening you must provide. Attach damper
clamp so the minimum permanent ue open­ing will be maintained at all times.

Area of Various Standard Round Flues

Diameter Area

5" 20 sq. inches
6" 29 sq. inches
7" 39 sq. inches
8" 51 sq. inches

Chimney Height

6' to 15' 39 sq. inches

15' to 30' 29 sq. inches

Damper
Clamp

Damper

Masonry Fireplace

Figure 10 - Attaching Damper Clamp

Minimum Permanent

Flue Opening

Damper

Damper
Clamp

Damper

Manufactured Fireplace

INSTALLING HEATER BASE
ASSEMBLY

WARNING: You must secure

this heater to replace oor. If

not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.

WARNING: If installing in a

sunken replace, special care

is needed. You must raise the

replace oor to allow access

to heater control panel. This

will insure adequate air ow

and guard against sooting and
controls being damaged. Raise
replace oor with noncombus­tible material. Make sure material
is secure.

CAUTION: Do not pick up
heater base assembly by burn­ers. This could damage heater.
Only handle base assembly by
grates.

IMPORTANT: Make sure the heater burners

are level. If heater is not level, heater will not

work properly.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose and ttings (if

allowed by local codes)

• sealant (resistant to propane/LP gas, not

provided)

• electric drill with 3/16” masonry drill bit

Note: Install optional Receiver and Hand­Held Remote Control Kit (see Accessories,
page 41) before installing gas log heater. See
installation instructions included with the kit.

126833-01A 13

www.Astria.US.com

INSTALLATION

Continued

1. Apply pipe joint sealant lightly to male

threads of gas tting (provided). For Re­mote models connect approved exible

gas hose to inlet side of gas control (see
Figure 11).

2. Position heater base assembly in
fireplace.

3. Mark screw locations through holes in
front panel of base (see Figure 12). If

installing in a brick-bottom replace, mark

screw locations in mortar joint of bricks.

4. Remove heater base from replace.

5. Drill holes at marked locations using 3/16"
drill bit.

6. Attach base, through holes in front panel
of base, to replace oor using masonry

screws provided in hardware package
(see Figure 12).

7. Connect to gas supply. See Connecting
To Gas Supply.

Gas Control

Flexible Gas Hose
(if allowed by local
codes)

Figure 11 - Attaching Flexible Gas Hose

to Heater Gas Regulator

Masonry

Screw

CONNECTING TO GAS SUPPLY

WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.

WARNING: A qualied ser­vice person must connect heater
to gas supply. Follow all local
codes.

CAUTION: Never connect

propane/LP replace directly

to the propane/LP supply. This
heater requires an external regu­lator (not supplied). Install the
external regulator between the
heater and propane/LP supply.

WARNING: Never connect

natural gas replace to private

(non-utility) gas wells. This
gas is commonly known as
wellhead gas.

Installation Items Needed

Before installing heater, make sure you have

the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

• approved exible gas line with gas connector

(if allowed by local codes) (not provided)

* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.

Figure 12 - Attaching Base to Fireplace

Floor

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126833-01A14

INSTALLATION

Continued

For propane/LP units, the installer must

supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-

duce incoming gas pressure, heater regulator

damage could occur. Install external regulator
with the vent pointing down as shown in Figure

13. Pointing the vent down protects it from
freezing rain or sleet.

CAUTION: Use only new,
black iron or steel pipe. Inter­nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate

NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 14.

IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.

Check your building codes for any special
requirements for locating equipment shutoff

valve to replaces.

Propane/LP
Supply Tank

Figure 13 - External Regulator With Vent

Pointing Down

External
Regulator
with Vent
Pointing
Down

Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.

WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.

We recommend that you install a sediment
trap in supply line as shown in Figure 14.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into heater controls. If sediment trap is not

installed or is installed wrong, heater may

not run properly.

CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting it

to gas piping and/or ttings.

Equipment Shutoff Valve
With 1/8" NPT Tap*

Approved Flexible
Gas Hose (if
allowed by local
codes)

3" Minimum

Pipe Cap Tee

Gas
Control

Figure 14 - Gas Connection

* Purchase the optional equipment shutoff

valve from your dealer.

** Minimum inlet pressure for purpose of input

adjustment.

Nipple Joint

Sediment Trap

PROPANE/LP

From External

Regulator
(11" W.C.**
to 14" W.C.

Pressure)

NATURAL

From Gas

Meter

(5" W.C.**

to 10.5"

W.C.

Pressure)

126833-01A 15

www.Astria.US.com

INSTALLATION

Continued

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all
leaks at once.

CAUTION: Make sure exter­nal regulator has been installed
between propane/LP supply
and heater. See guidelines un­der Connecting to Gas Supply,
page 14.

PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)

1. Disconnect appliance with its appliance
main gas valve (control valve) and equip­ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
(3.5 kPa) will damage heater regulator.

2. Cap off open end of gas pipe where equip­ment shutoff valve was connected.

3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.

4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected

ttings for leaks.

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Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig­ure 15).

2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.

3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 16 or

17). Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

4. Correct all leaks at once.

Equipment
Shutoff
Valve

Figure 15 - Equipment Shutoff Valve

Propane/LP
Supply Tank

Figure 16 - Checking Gas Joints

(Propane/LP Only)

Gas Meter

Figure 17 - Checking Gas Joints (Natural

Equipment
Shutoff Valve

Equipment Shutoff Valve

Gas Valve or Control
Valve Location

Gas Only)

Open

Closed

Gas Valve or
Control Valve
Location

126833-01A16

INSTALLATION

Continued

PRESSURE TESTING HEATER GAS
CONNECTIONS

1. Open equipment shutoff valve (see

Figure 15, page 16).

2. Open main gas valve located on or near
gas meter for natural gas or open pro­pane/LP supply tank valve.

3. Make sure control knob of heater is in the
OFF position.

4. Check all joints from equipment shutoff

valve (see Figure 16 or 17, page 16). Ap­ply noncorrosive leak detection uid to all

joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6.

Light heater (see Operation, page 28.
Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, page 29.

Log Support Brackets

If installing an AndesMtn36, attach log sup­port brackets before installing logs. These
brackets are provided with the Blaze&Glow24
series burner systems.

1. Install left bracket to left side of chassis
using 2 screws provided (see Figure 18).

2. Install right bracket to right front of chassis
using 2 screws provided (see Figure 18).
This bracket will also be used as remote
control bracket if remote is installed.

Chassis

Left Log
Support
Bracket

INSTALLING LOGS

WARNING: Failure to posi­tion the parts in accordance
with these diagrams or failure

to use only parts specically

approved with this heater may
result in property damage or
personal injury.

Blaze&Glow Series Burner System - Log Compatibility Chart

Burner System Models Fiber Log Models Concrete Log Models

Blaze&Glow18MN
Blaze&Glow18MP

Blaze&Glow24MN
Blaze&Glow24MP

Right Front of Chassis

Figure 18 - Installing Log Support Brackets

AndesMtn18

AndesMtn24
AndesMtn30
AndesMtn36

BisonMtn18

RedWoodM18

BisonMtn24

BisonMtn30
RedWoodM24
RedWoodM30

Right Log
Support
Bracket

126833-01A 17

www.Astria.US.com

INSTALLATION

Continued

FIBER LOG MODELS
AndesMtn (18, 24, 30, 36)

Note: Your appliance may vary from model
shown but log placement will be the same.

1. Place bottom log in center of the base
assembly as shown in Figure 19. The log

must sit at on the black sheet metal and
behind the left metal tab as shown in gure

20-a.

2. Rest rear log in back corner sections of
base assembly as shown in Figure 19.
Make sure log is completely vertical and

not leaning in toward burner where ame

will touch the log.

3. Position front right log against right side of
grate prongs (see Figure 19).

Front Left
Log

Rear Log

Middle
Left Log

Pin on Front
Left Log

Figure 20 - Installing Log Set

Middle Right Log

Bottom
Log

Ramp
Log

Grate
Prongs

Bottom Log

Base Assembly

Figure 19 - Installing Log Set

4. Position front left log against left side of
grate prongs (see Figure 19).

5. Place middle right log over front right and
bottom logs as shown in Figure 20. Be sure
hole in middle right log seats over pin in
bottom log.

6. Place middle left log over front left and
bottom logs as show in Figure 20. Be sure
hole in middle left log seats over pin in front
left log.

7. For AndesMtn36, the front right and left

logs are longer and are supported with
brackets on each end (see Figure 21).
Place left and right small front logs under
left bracket and beside right bracket.

Front
Right Log

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Metal Tab

Figure 20-a - Installing Log Set

Left Small
Front Log

Left Control
Cover Log

Right Control
Cover Log

Figure 21 - Installing AndesMtn36 Model

Bracket

Bracket

Right Small Front Log

Control Cover Logs

126833-01A18

INSTALLATION

Continued

8. For AndesMtn36, position left and right

control cover logs as shown in Figure 22.
These may be placed as desired to hide
controls.

1. Place ber ramp-log in center on chassis
as shown in Figure 23. The ber ramp-log
can be identied by its shape and much

lighter weight when compared to the other
logs.

2. The log must sit at on the black sheet

metal and behind the left metal tab as
shown in Figure 24.

3. Place front left and right logs and rear log
as shown in Figure 25.

AndesMtn(18, 24, 30) MODELS

AndesMtn36 MODELS

Figure 22 - Correct Log Placement

CONCRETE LOG MODELS
RedWood(18, 24, 30)

Each log is marked with a number. These
numbers will help you identify the log when
installing (see chart on page 20). It is very
important to install these logs exactly as
instructed. Do not modify logs. Only use
logs supplied with heater.

Note: Your appliance may vary from model
shown but log placement will be the same.

Ramp
Log

Ramp
Log

Metal Tab

Figure 24 - Installing Log Set

4. Place top left log as shown in Figure 26,

page 20. The bottom of the log is shaped

to t onto the recessed areas of the front

left log and the rear log. The recessed
areas are painted yellow.

5. Place top right log as shown in Figure 26,

page 20. The bottom of the log is shaped

to t onto the recessed areas of the front

right log and the rear log. The recessed
areas are painted yellow.

Rear Log

Base Assembly

Figure 23 - Installing Log Set

126833-01A 19

www.Astria.US.com

Front Left
Log

Figure 25 - Installing Logs

Front
Right Log

Top Left Log

INSTALLATION

Continued

Top Right Log

Front Left Log

Front Right Log

Figure 26 - Installing Logs

6. Place the small top right log as shown in
Figure 27. The bottom of the log is shaped

to t onto the recessed areas of the top

right log and the front right log. The re­cessed areas are painted yellow.

Top Right Log

Small Top Log

Front Right Log

Figure 27 - Installing Log

CONCRETE LOG MODELS
BisonMtn(18, 24, 30)

Note: Your appliance may vary from model
shown but log placement will be the same.

1. Before placing any logs on the chassis you
will need to remove the Air Shield located
on the left side near the rear burner as
shown in Figure 37. The Air Shield is held

in place with one screw, remove the Air

Shield and place the screw back into the
hole in the chassis. Place the Air Shield
with you owner's manual and keep.

Screw

Air Shield

Description Qty

Front Left Log 012 001 007 1

Front Right Log 013 002 008 1

Rear Log 014 003 009 1

Top Left Log 016 005 011 1

Top Right Log 015 004 010 1

Small Top Right Log 006 006 006 1

RedWoodM18

RedWoodM30

RedWoodM24

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Figure 37 - Removing Air Shield

2. Place ber ramp log in center of chassis
as shown in Figure 38, page 23. The ber
ramp log can be identied by the shape

and much lighter weight when compared

to the other logs. The log must sit at on

the black sheet metal and behind the left
metal tab as shown. Make sure the side
marked ''BOTTOM'' is setting down.

126833-01A20

INSTALLATION

Continued

Ramp Log

Metal
Tab

Figure 38 - Installing Fiber Ramp Log

3. Place front left (18" D-064, 24" D-057 & 30"
D-038) and front right (18" D-065, 24" D-058

& 30" D-039) logs as shown in Figure 39.

5. The right ember bed log 24" & 30'' (D-

047) has a hole in the log that sets on

the grate nger and the other end rest on
the replace oor, place log as shown in

Figure 41. The right ember bed logs for 18"
(D-072) has a groove on the side that sets
on the ember bed pan and the back of the
log needs to rest against the front of the

base. Make sure the ame from the ember

pan does not touch the ember bed log. The
back side of this log needs to rest against

the front of the base assembly, make sure
the ame from the ember pan does not

touch the ember bed log.

Right Front Log

Left Front
Log

Figure 39 - Installing Left/Right Front Logs

4. Place left ember bed log (18" D-073, 24"

& 30" D-048) as shown in Figure 40. The
log has groove on one side that sets on the
ember bed pan. The back side of this log
needs to rest against the front of the base

assembly. Make sure the ame from the

ember pan does not touch the ember bed
log.

Left Ember
Bed Log

Right Ember
Bed Log

Hole
Underneath

Grate Prong

Figure 41 - Installing Right Ember Bed Log

6. The left middle log (18" D-066, 24" & 30"

D-040) has a groove on the bottom to sit
on the chassis and has to sit on the tab on
the back of the left front log as shown in
Figure 42.

Left Middle
Log

Figure 42 - Installing Left Middle Log

Figure 40 - Installing Left Ember Bed Log

126833-01A 21

www.Astria.US.com

INSTALLATION

Continued

7. The right middle log (18" D-067, 24" & 30"

D-041) has a groove on the bottom to sit on
the chassis and has to sit on the tab on the
back of the right front. The right middle log

should have a recess area that ts around

the ramp log as shown in Figure 43.

Right Middle
Log

Figure 43 - Installing Right Middle Log

9. Rest the rear log (18" D-069, 24" & 30"

D-043) on the chassis behind the rear
burner as shown in Figure 45. The bottom
of the rear log will sit into the rear log sup­ports.

Rear Log

8. The rear middle log (18" D-068, 24" &

30" D-042) should t between the ramp

log and the rear burner. The left and right
middle logs have recessed areas for the
rear middle log to sit into (See Figure 44).
There may be a small gap between the rear

middle log and the ramp log, this is normal..

Be careful not to push the rear burner out
of position while installing this log.

Rear
Middle Log

Figure 44 - Installing Rear Middle Log

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Figure 45 - Installing Rear Log

10. Place the left top log (D-046) onto the rear
log and the left middle log. Make sure to
place the projection on the bottom of the
left top log into the recessed areas on the
rear and left middle logs (see Figure 46).

Left Top Log

Rear Log

Left
Middle
Log

Figure 46 - Installing Left Top Log

126833-01A22

INSTALLATION

Continued

11. Rest the middle crossover log (18" D-070,

24" & 30" D-044) onto the right middle log
and the left front log (see Figure 47). Make
sure to match the projection on the bottom
of the crossover log with the recess area in
the right middle log and the left front log.

EMBER PLACEMENT - BGE SERIES
BURNER SYSTEMS

WARNING: Do not use any
other ember material not sup­plied with this unit.

Middle
Crossover
Log

Figure 47 - Installing Middle Crossover Log

12. Place the top rear log (18" D-071, 24" &

30" D-045) onto the rear log as shown. The

rear log has a projection that will t into the

recess area on the bottom of the top rear
log (see Figure 48).

Top Rear
Log

Rear Log

WARNING: Do not operate
unit without ember material
correctly in place as shown in
Figures 49 & 50. Do NOT place
ember material anywhere else
on the unit. Use only ember ma­terial supplied with unit. Exces­sive or incorrectly placed ember
material may produce carbon
monoxide or soot.

1. Ember Chunk Placement. The
Blaze&Glow24 burner systems include
three ember chunks that are designed to

t over shoulder screws on the ember pan

burner. The bottom of each ember chunk
has a hole for securing the ember chunk
in place when it is placed over a shoulder
screw. Place the ember chunks as shown
in Figure 49 on page 25 by placing the
ember chunk with the number "1" on the

left, "2" in the center, and "3" on the right.

These numbers are embossed on the
back of each piece for identication pur­poses. Please note that Blaze&Glow18
burner systems do not include ember
chunks.

2. Two ember materials are supplied with
this log set. Platinum Bright Embers give
a bright glow appearing as hot coals.
Follow instructions for the ember material
you choose. Should embers need replac-

ing, see Parts, page 42.

Figure 48 - Installing Top Rear Log

126833-01A 23

www.Astria.US.com

INSTALLATION

Continued

Platinum Bright Ember placement. Add

embers to front, at burner. Gently remove

embers from bag. Separate pieces of
ember material and place on surface of

at burner just behind horizontal ports as

shown in Figure 50.

Rock Wool placement. Place rock wool

material on front at burner in areas away

from ports as shown in Figure 51.

If replacement embers are needed,
the replacement embers must be
purchased from IHP. See page 40
for part numbers.

3. Add lava rock and small decorative logs
around base of heater if desired. DO NOT

place rock or additional logs on front
burner or on logs. Placing any material

on unit other than ember material on front
burner may result in production of carbon
monoxide or soot. Use lava rock to hide
wires from switch/log to control valve.
Place switch/log so the switch is easy to
access.

WARNING: All previously ap­plied loose material must be re­moved prior to reapplication.

Ember Chunk #1

Figure 49 - Ember Chunk Placement Blaze&Glow24 Series

Ember Material

Ember Chunk #2

Figure 50 - Platinum Bright Embers

Rock Wool

Figure 51 - Placement of Rock Wool

(shown with Platinum Bright Embers)

www.Astria.US.com

Ember Chunk #3

Flat Front Burner

Flat Front Burner

126833-01A24

INSTALLATION

+

+

-

+

-

-

AAA

AAA

AAA

Continued

INSTALLING BATTERIES IN
REMOTE CONTROL AND RECEIVER

WARNING: Make sure your
selector switch is in OFF posi­tion before installing or chang­ing batteries in your hand-held
remote or receiver.

Hand-Held Remote Control

The hand-held remote control uses 3 AAA
batteries (not included).

To install batteries:

1. Remove battery housing cover from back
of hand-held remote (see Figure 52).

2. Install or replace batteries.

3. Replace battery housing cover.

Battery Housing
Cover

When batteries are installed, the "little house"

icon with current room temperature will be dis­played (see Figure 53). This icon will always
show in the control window as long as the
batteries have power.

Figure 53 - Remote Display

Remote Receiver

The remote receiver uses 4 AA batteries (not
included). To install or replace batteries:

1. Locate receiver on right hand side of
unit.

2. Remove screws from cover place.

3. Remove battery housing cover.

4. Install or replace batteries.

5. Replace battery housing cover.

6. Replace cover plate.

Receiver

Battery Housing

Figure 52 - Battery Install Hand-Held

Cover

Remote Control

Cover Plate

Screws

Figure 54 - Battery Install Remote

Control Receiver

126833-01A 25

www.Astria.US.com

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-

low these instructions exactly,

a re or explosion may result

causing property damage, per­sonal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting
the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to

smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do
not use any phone in your building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-

ed service technician or gas supplier.

Force or attempted repair may result in

a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of
the control system and any gas control
which has been under water.

LIGHTING

INSTRUCTIONS

NOTICE: During initial operation

of new replace, burning logs

will give off a paper-burning
smell. Open damper or window
to vent smell. This will only last
a few hours.

1. STOP! Read the safety information, col­umn 1.

2. Make sure equipment shutoff valve is
fully open.

3. Set remote selector switch in OFF
position.

WARNING: Burners will come
on automatically within one
minute when the selector switch
is in the ON position after the
pilot is lit.

4. Press in and turn control knob clockwise
to the OFF position.

5. Wait ve (5) minutes to clear out any gas.

Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.

6. Press in and turn control knob counter-

clockwise to the PILOT position.

Press in control knob for ve (5) seconds

(see Figure 55).

Note: You may be running this heater for

the rst time after hooking up to gas sup­ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.

CAUTION: Do not try to ad­just heating levels by using the
equipment shutoff valve.

WARNING: You must operate

this replace with the replace
screen in place. Make sure re-

place screen is installed before

running replace.

www.Astria.US.com

Ignitor Button

O

L

I

T

P

F

O

F

N

O

Control Knob

Figure 55 - Control Knob and Ignitor

Button Location

126833-01A26

OPERATION

Continued

7. With control knob pressed in, press and

release ignitor button. This will light pilot.
The pilot is attached to the front burner.

If needed, keep ignitor button pressed in

until pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.

8. Keep control knob pressed in for 30 sec-

onds after lighting pilot. After 30 seconds,

release control knob.

• If control knob does not pop out when

released, contact a qualified service

person or gas supplier for repairs.

Note: If pilot goes out, repeat steps 4

through 8.

9. Slightly push in and turn control knob
counterclockwise to the ON
position.

10. Wait one minute and switch selector
switch to the ON position to light burners
(see Figure 56). When using in the ON
position (without remote) burners will
light on high. There is no adjustment to

the ames without using remote.

11. To leave pilot lit and shut off burners only,

turn control knob clockwise to the

PILOT position, or use remote control
manual OFF button, or set selector switch

in the OFF position.

WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automati­cally with selector switch in the
ON position.

ON REMOTE OFF

Figure 56 - Remote Selector Switch in

Figure 58 - Pilot (Propane/LP)

ON Position

Pilot
Burner

Figure 57 - Pilot (Natural)

Pilot
Burner

Ignitor
Electrode

PRG

Ignitor
Electrode

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the
OFF position.

2. Set selector switch in the OFF position.

3. Close equipment shutoff valve (see Figure

15, page 16).

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 6 under Lighting
Instructions, page 28.

2. Depress control knob and light pilot with
match.

3. Keep control knob pressed in for 30 sec-

onds after lighting pilot. After 30 seconds,

release control knob. Now follow steps 9
through 11 under Lighting Instructions,
page 29.

126833-01A 27

www.Astria.US.com

OPERATION

Continued

HAND-HELD

REMOTE OPERATION

BATTERIES

WARNING: Make sure your
selector switch is in OFF posi­tion before installing or chang­ing batteries in your hand-held
remote or receiver.

For installing or replacing batteries in remote

control or receiver, see Installing Batteries in
Remote Control and Receiver on page 27.
Program receiver to remote on page 32

Low Battery - Hand-Held Remote Control

When batteries in hand-held remote control

are low, an icon will appear on display.

Low Battery - Remote Receiver

When batteries in receiver are low, no acoustic

signal will be given when ON/OFF button is

pressed. If batteries in receiver are low, replace

can be switched on manually by moving remote
selector switch to ON (see Figure 59).

ON

OPERATING REMOTE CONTROL

WARNING: Fireplace can
turn on suddenly. Keep away
from burner.

After lighting pilot, let pilot ame burn for about

one minute. Slide remote selector switch to
REMOTE position. You can now turn burner
on and off with remote.

IMPORTANT: Do not leave selector switch in
REMOTE or ON position when pilot is not lit.
This will drain batteries.

When any button is pushed on remote control,

LCD display will glow blue. Blue glow will go
off after several seconds if no action is being
taken with remote.

ON/OFF

Push ON/OFF button and burners will come
on in high position (see Figure 61). An

acoustic signal from the receiver conrms

the command.
Push ON/OFF button again and burners will

turn off. A beep from receiver conrms the

command.

Figure 59 - Low Battery Display

FAHRENHEIT/CELSIUS INDICATOR

You can set your hand-held remote control to
display the temperature in either Fahrenheit

or Celsius. With remote control off, press

Thermostat button and Mode button at the
same time. This will toggle the display from
°F to °C.

Figure 60 - Remote Control Display

Fahrenheit to Celsius

www.Astria.US.com

LCD
Display

ON/OFF

THERMOSTAT

UP/ DOWN
Arrows

MODE

Figure 61 - Hand-Held Remote Control

126833-01A28

OPERATION

Continued

FLAME HEIGHT

This function allows you to control the height

of ames through 5 levels (see Figure 63).
Select the manual ame height function by
pressing the MODE button until a ame is

shown in the lower left corner of the display.
Use UP/DOWN arrow button to set desired

ame height for front and rear burner (see
Figure 63). A beep from receiver conrms the
command. When the ame height is set to it’s

lowest level it is possible to turn the unit OFF
by pressing the DOWN arrow button again.
If this occurs press the UP arrow button to

relight the unit. A beep from receiver conrms

the command.

ON ON

Figure 62 - On/Off Setting

ON ON

MAX

MINIMUM MAXIMUM

Figure 63 - Remote Control Display of
Flame Height Minimum and Maximum

ROOM THERMOSTAT

The remote control can operate as a room
thermostat. The thermostat can be set to a
desired temperature to control the comfort
level in the room.

To activate, press THERMOSTAT button on
remote control (see Figure 61, page 30). The

word ON will appear to the right of tempera­ture bulb graphic on display (see Figure 64).
Use UP/DOWN arrow button to set desired
room temperature. Control system will cycle
replace on or off to maintain selected tem­perature.

Room

ON

Temperature

Set
Temperature

Figure 64 - Room Temperature Setting

126833-01A 29

www.Astria.US.com

OPERATION

Continued

SMART THERMOSTAT

The Smart Thermostat adjusts ame height

in accordance to differences between set
temperature and room temperature. As room
temperature gets closer to set temperature the

smart function will modulate the ame lower.
As room temperature cools, it will modulate
the ame higher.

To activate this function, press THERMOSTAT

button until the word SMART appears to the
right of temperature bulb graphic on display.
Use UP/DOWN arrow button to set desired
room temperature. The control system will
cycle the replace on or off to maintain se­lected temperature.

SMART

REPLACING HAND-HELD REMOTE
CONTROL ONLY

If your remote ever needs to be replaced you
will not need to replace the receiver.

PROGRAM RECEIVER TO REMOTE

To program receiver with a new hand-held

remote, insert a small pin or paper clip into

hole on receiver face plate marked PRG. The
receiver will beep 3 times to indicate it is ready
to accept a new remote transmitter. Press
the ON/OFF button on your remote and the

receiver will beep 4 times to conrm it receives

commands from the new remote.

ON REMOTE OFF

PRG

To
Program
Receiver

MAX

Figure 65 - Smart Thermostat Setting

CHILD SAFETY LOCK-OUT

This function lets you deactivate the remote
control buttons. It is active when the lock icon
is lit on the display.

To activate, press MODE button and UP ar­row button at the same time. To deactivate,

press again.

ON

Figure 66 - Child Safety Lock-Out

Figure 67 - Programing Remote Control

to Receiver

www.Astria.US.com

126833-01A30

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 68 shows a correct pilot ame pattern.
Figure 69 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching

the thermocouple. This will cause the thermo-

couple to cool. When the thermocouple cools,

the heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 69

• turn heater off (see To Turn Off Gas to Ap-

pliance, page 29.

• see Troubleshooting, page 35

Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue

and have no yellow or orange color.

Pilot Burner

Thermocouple

Figure 68 - Correct Pilot Flame Pattern

(Your pilot may vary from pilots shown)

BURNER FLAME PATTERN

Figure 70 shows correct burner ame pat­tern. Figure 71 shows incorrect burner ame

pattern.

WARNING: If incorrect

burner ame occurs, your heater

could produce increased levels
of carbon monoxide.

NOTICE: Do not mistake orange

ames with yellow tipping. Dirt
or other ne particles are burned

by heater, causing brief patches

of orange ame.

If burner ame pattern is incorrect, as shown

in Figure 71

• turn heater off (see To Turn Off Gas to Ap-

pliance, page 29.

• see Troubleshooting, page 35.

Bright yellow

Middle burner

ame should

be blue with
the ramp/log
glowing
orange/red

rear burner

ame; ame

will be blue
next to burner

Small blue

ame on

ember
burner with
no yellow
tipping

Pilot Burner

Figure 70 - Correct Front Burner Flame

Dark orange rear

burner ame

Thermocouple

Figure 69 - Incorrect Pilot Flame Pattern
(Your pilot may vary from pilots shown)

Figure 71 - Incorrect Burner Flame

126833-01A 31

www.Astria.US.com

Pattern

Yellow or dark
orange middle

burner ame

Pattern

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep
control areas, burners and
circulating air passageways of
heater clean. Inspect these areas
of heater before each use. Have
heater inspected yearly by a quali-

ed service person. Heater may

need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.

WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.

BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE

The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides

a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in-

let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by

a qualied service person.

We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local

computer store, hardware store or home center

may carry compressed air in a can. If using com-

pressed air in a can, please follow the directions

on the can. If you don’t follow directions on the

can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt
(see Figure 72).

3. Blow air through the ports/slots and holes
in the burner.

4. Check injector holder located at the end
of burner tube again. Remove any large

particles of dust, dirt, lint or pet hair with

a soft cloth or vacuum cleaner nozzle.

www.Astria.US.com

5. Blow air into the primary air holes on the
injector holder.

6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.

Clean pilot assembly also. A yellow tip on the

pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 73). With the

unit off, lightly blow air through the air inlet

hole. You may blow through a drinking straw
if compressed air is not available.

Injector Holder

Ports/Slots

Burner
Tube

Primary Air
Inlet Holes

Figure 72 - Injector Holder On Outlet

Burner Tube

Pilot Air
Inlet Hole

Pilot Assembly

Figure 73 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

LOGS

• If you remove logs for cleaning, refer to Install-

ing Logs, page 17, to properly replace logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame pres­ent. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn off heater and let cool. Remove blockage,
blocked burner ame holes will create soot.

126833-01A32

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When ignitor button is

pressed, there is no spark

at ODS/pilot

When ignitor button is

pressed, there is spark at

ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not con­nected to ignitor cable

2. Ignitor cable pinched or
wet

3. Broken ignitor cable

4. Bad ignitor

5. Ignitor electrode positioned
wrong

6. Ignitor electrode broken

7. Battery not installed, battery

power low or battery not
installed correctly

1. Gas supply turned off or
equipment shutoff valve
closed

2. Control knob not in PILOT
position

3. Control knob not pressed in
while in PILOT position

4. Air in gas lines when in­stalled

5. Depleted gas supply (pro­pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not
correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry

3. Replace ignitor cable

4. Replace ignitor

5. Replace pilot assembly

6. Replace pilot assembly

7. Install new alkaline battery
in electronic ignitor. Verify
battery is installed cor­rectly

1. Turn on gas supply or open
equipment shutoff valve

2. Turn control knob to PILOT
position

3. Press in control knob while
in PILOT position

4. Continue holding down
control knob. Repeat ignit­ing operation until air is
removed

5. Contact local propane/LP
gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance,

page 34) or replace ODS/
pilot assembly

7. Replace gas regulator

126833-01A 33

www.Astria.US.com

OBSERVED PROBLEM

ODS/pilot lights but ame

goes out when control knob
is released

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Control knob not fully
pressed in

2. Control knob not pressed in
long enough

3. Safety interlock system has
been triggered

4. Equipment shutoff valve not
fully open

5. Pilot flame not touching

thermocouple, which allows
thermocouple to cool, caus­ing pilot ame to go out. This

problem could be caused by
one or both of the following:

A) Low gas pressure
B) Dirty or partially clogged

ODS/pilot

6. Thermocouple connection
loose at control valve

7. Thermocouple damaged

8. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30
seconds

3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation

4. Fully open equipment shut­off valve

5. A) Contact local natural or
propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 34) or replace ODS/
pilot assembly

6. Hand tighten until snug,

then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

One or both burners do not
light after ODS/pilot is lit

Delayed ignition of one or
both burners

Burner backfiring during
combustion

1. Inlet gas pressure is too
low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

www.Astria.US.com

1. Contact local natural or
propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

page 34) or replace burner

orice(s)

3. Contact qualified service
person

1. Contact local natural or
propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

page 34) or replace burner

orice(s)

3. Contact qualified service
person

1. Clean burner (see Cleaning

and Maintenance, page 34)
or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

126833-01A34

OBSERVED PROBLEM

Yellow ame in front burner

during burner combustion

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

REMEDY

1. Check burner(s) for dirt

and debris. If found, clean

burner(s) (see Cleaning and
Maintenance, page 34)

2. Replace gas regulator

Slight smoke or odor during
initial operation

Heater produces a whistling
noise when burners are lit

White powder residue form­ing within burner box or on
adjacent walls or furniture

Moisture/condensation no­ticed on windows

Remote does not function

1. Residues from manufac­turing processes and logs
curing

1. Setting remote control to
the HI position when burn­ers are cold

2. Air in gas line

3. Air passageways on heater
blocked

4. Dirty or partially clogged

burner orice(s)

1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into

white powder residue

1. Not enough combustion/
ventilation air

1. Battery is not installed. Bat­tery power is low

1. Problem will stop after a few
hours of operation

1. Set remote control to the
LO position and let warm
up for a minute

2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company

3. Observe minimum installa­tion clearances (see pages
10 through 12)

4. Clean burners (see Clean-

ing and Maintenance,

page 34) or replace burner

orice(s)

1. Turn heater off when us-

ing furniture polish, wax,

carpet cleaners or similar
products

1. Refer to Air for Combustion
and Ventilation require­ments (page 6)

1. Replace batteries in receiv­er and hand-held remote

Heater produces a clicking/
ticking noise just after burners
are lit or shut off

126833-01A 35

1. Metal expanding while
heating or contracting while
cooling

www.Astria.US.com

1. This is normal with most
heaters. If noise is exces­sive, contact qualied ser­vice person

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your
building.

• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-

plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,

create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.

OBSERVED PROBLEM

Heater produces unwanted
odors

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-

TANT statement above)

2. Low fuel supply (propane/
LP only)

3. Gas leak. See Warning

statement at top of page

REMEDY

1. Open window to venti­late room. Stop using odor
causing products while
heater is running

2. Rell supply tank (propane/

LP only)

3. Locate and correct all leaks
(see Checking Gas Con-

nections, page 16)

Heater shuts off in use (ODS
operates)

Gas odor even when control
knob is in OFF position

Gas odor during combustion

Log set cycles to pilot, but

room temperature drops to a
lower than ideal level before
log set comes back on

1. Not enough fresh air is
available

2. Low line pressure

3. ODS/pilot is partially
clogged

1. Gas leak. See Warning

statement at top of page

2. Control valve or gas control
defective

1. Foreign matter between
control valve and burner

2. Gas leak. See Warning

statement at top of page

1. Hand-held remote control is
too close to heater

www.Astria.US.com

1. Open window and/or door
for ventilation

2. Contact local natural or
propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,

page 34)

1. Locate and correct all leaks
(see Checking Gas Con-

nections, page 16)

2. Replace control valve or
gas control

1. Take apart gas tubing and
remove foreign matter

2. Locate and correct all leaks
(see Checking Gas Con-

nections, page 16)

1. Move hand-held remote
control unit farther away
from the heater

126833-01A36

SPECIFICATIONS

BLAZE&GLOW18VP

• Rating (Variable): 21,000/28,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

BLAZE&GLOW18VN

• Rating (Variable): 19,000/28,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

BLAZE & GLOW LOG SETS

Model Description

BisonMtn18 18" Bison Mountain Log Set Refractory
BisonMtn24 24" Bison Mountain Log Set Refractory
BisonMtn30 30" Bison Mountain Log Set Refractory
AndesMtn18 18" Andes Mountain Log Set Fiber
AndesMtn24 24" Andes Mountain Log Set Fiber
AndesMtn30 30" Andes Mountain Log Set Fiber
AndesMtn36 36" Andes Mountain Log Set Fiber
RedWoodM18 18" Red Wood Mountain Log Set Refractory
RedWoodM24 24" Red Wood Mountain Log Set Refractory
RedWoodM30 30" Red Wood Mountain Log Set Refractory

BLAZE&GLOW24VP

• Rating (Variable): 27,000/39,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

BLAZE&GLOW24VN

• Rating (Variable): 25,000/39,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

126833-01A 37

www.Astria.US.com

WIRING DIAGRAM

Receiver

Motor

TH

Green

White

Wiring Harness

Remote Control Valve

TPTH
White

Red

www.Astria.US.com

To Pilot

126833-01A38

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low
You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural

gas supplier.

REPLACEMENT PARTS

Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PROD­UCTS at 1-800-655-200.

ACCESSORIES

Purchase these accessories from your local
dealer. If they can not supply these accesso­ries call INNOVATIVE HEARTH PRODUCTS
at 1-800-655-200 for information. You can
also write to the address listed on the back
page of this manual.

FIREPLACE HOOD

Black - GA6050
Antique Brass - GA6053
For all models. Helps deect heat away from

mantel or wall above replace. Fits openings

28" to 48" wide.

TECHNICAL SERVICE

You may have further questions about instal-

lation, operation, or troubleshooting. If so,

contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-200. When calling please have
your model and serial numbers of your
heater ready.

You can also visit our web site at
www.SuperiorFireplaces.US.com.

When calling, have ready:

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• purchase date

Usually, we will ask you to return the part to

the factory.

DAMPER CLAMP - GA6080

Permanently opens chimney ue damper for

vented operation.

LAVA ROCK - GA6060

For all models. Order when additional rock

is desired.

FLOOR MEDIA KIT - FM100

For all models. Includes lava rock, burner

embers, and burner cinders

CONTROL COVER KIT - CC100

For all models. Includes control cover log

and 6 unique fall-away logs.

126833-01A 39

www.Astria.US.com

PARTS

VARIABLE REMOTE CONTROL MODELS

BLAZE&GLOW18VN, BLAZE&GLOW18VP, BLAZE&GLOW24VN, BLAZE&GLOW24VP

19

13

12

16

8

14

6

3

2

1

21

11

28

7

22

30

31

30

KEY
NO. PART NO. DESCRIPTION Blaze&Glow18VN Blaze&Glow18VP Blaze&Glow24VN Blaze&Glow24VP QTY.

100563-01 Warning Plate • • • • 1
123482-01 Lighting Instruction Plate • • • • 1
100639-12 Caution Decal • • • • 1
101137-02 Hardware Kit • • • • 1
101142-01 Lava Rock • • • • 1
125557-01 Left Ember Chunk #1 • • 1
125557-02 Middle Ember Chunk #2 • • 1
125557-03 Right Ember Chunk #3 • • 1
125071-01 Rockwool Embers • • • • 1
125070-01 Platinum Embers • • • • 1
121129-06 Proame Remote • • • • 1
121129-07 Wire Harness • • • • 1
121129-08 Proame Receiver Kit • • • • 1

27

13

24

23

20

34

32

33

17

18

26

9

10

5

35

4

25

** Not a eld replaceable part.

29

www.Astria.US.com

126833-01A40

This list contains replaceable parts used in your heater. When ordering parts, follow the

PARTS

instructions listed under Replacement Parts on page 41 of this manual.

KEY
NO. PART NO. DESCRIPTION Blaze&Glow18VN Blaze&Glow18VP Blaze&Glow24VN Blaze&Glow24VP QTY.

1 098271-12 Cable Ignitor • • • • 1
2 099387-09 Pilot Tube LP • • 1

099387-12 Pilot Tube NG • • 1
3 099918-02 Pilot Regulator • • 1
4 100609-01 Pilot Tubing • • 1
5 101004-04 Orice, 0.0750 • • 1

101004-09 Orice, 0.0400 • 1

101004-15 Orice, 0.0470 • 1
6 101004-09 Orice, 0.0400 • 1

101004-12 Orice, 0.0595 • 1

101004-14 Orice, 0.0720 • 1

101004-15 Orice, 0.0470 • 1
7 111819-10 Orice Elbow • • 1

111819-11 Orice Elbow • 1

8 103778-01 Pilot, ODS LP • • 1

103779-01 Pilot, ODS NG • • 1
9 111440-05 Gas Valve NG • • 1

111440-06 Gas Valve LP • • 1
10 103784-03 Knob Extension Pilot • • • • 1
37 120761-01 Log Support Bracket • • 1
12 ** Plate, NG Conversion • • 1
13 111435-01 Electronic Ignitor • • • • 1
14 112465-01 Front Ramp Burner • • 1

112465-02 Front Ramp Burner • • 1

15 113242-01 Rear Ramp Burner • • 1

113242-02 Rear Ramp Burner • • 1
16 112713-01 Pilot Bracket • • • • 1
17 112715-01 Heat Shield • • • • 1
18 120466-02 Flex Tube • • • • 1
19 121120-01 Air Shield • 1
20 097384-01 Captive Washer Nut • • • • 2
21 125019-01 Ignitor Bracket • • • • 1
22 119795-01 Burner Gasket • • • • 1
23 119321-01 Venturi • • • • 1
24 112829-02 Air Shutter • • • • 1
25 119416-01 Elbow • • • • 1
26 098265-02 Elbow • • • • 1
27 125003-01 Air Shield • • 1
28 ** Assembly, Ramp Base • • • • 1
29 125468-01 Burner Inlet Tube • • 1

125468-02 Burner Inlet Tube • • 1
30 125301-01 Pan Burner Bracket • • • • 2
31 125306-01 Pan Burner Assembly • • 1

125306-02 Pan Burner Assembly • • 1
32 125489-01 Air Shield • • 1

125489-02 Air Shield • • 1
33 125300-01 Valve Support Bracket • • • • 1
34 125300-02 Valve Support Bracket • • • • 1
35 125499-01 Log Support Bracket • • 1

PARTS AVAILABLE NOT SHOWN

126833-01A 41

www.Astria.US.com

PARTS

1

2

3

4

5

6

7

LOG MODELS
AndesMtn18, AndesMtn24, AndesMtn30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 41 of this manual.

KEY
NO.

1 121699-05 121699-11 121699-17 Front Right Log 1
2 121699-04 121699-10 121699-16 Front Left Log 1

MODEL NUMBER

DESCRIPTION QTYAndesMtn18 AndesMtn24 AndesMtn30

3 121699-02 125683-01 125683-01 Middle Right Log 1
4 121699-03 121699-09 121699-15 Middle Left Log 1
5 121699-01 121699-13 121699-13 Bottom Log (Remote) 1
6 121699-06 121699-12 121699-18 Rear Log 1
7 126080-01 126080-01 126080-01 Switch Log 1

www.Astria.US.com

126833-01A42

PARTS

LOG MODELS
AndesMtn36

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 41 of this manual.

3

4

1

7

9

10

11

MODEL NUMBER

KEY
NO.

DESCRIPTION QTYAndesMtn36

1 121699-13 Bottom Log 1
2 125683-01 Middle Right Log 1
3 121699-15 Middle Left Log 1
4 121699-20 Front Left Log 1
5 121699-21 Front Right Log 1
6 121699-22 Back Log 1
7 121699-23 Left Small Front Log 1
8 121699-24 Right Small Front Log 1
9 121699-25 Left Control Cover Log 1
10 121699-26 Right Control Cover Log 1
11 126080-01 Switch Log 1

6

2

5

8

126833-01A 43

www.Astria.US.com

PARTS

1

2

LOG MODELS
RedWoodM18, RedWoodM24, RedWoodM30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 41 of this manual.

7

3

4

6

5

8

KEY
NO.

1 125055-13 125055-02 125055-08 Front Right Log 1
2 125055-12 125055-01 125055-07 Front Left Log 1
3 125055-15 125055-04 125055-10 Middle Right Log 1
4 125055-16 125055-05 125055-11 Middle Left Log 1
5 125056-01 125056-02 125056-02 Ramp Log 1
6 125055-14 125055-03 125055-09 Rear Log 1
7 125055-06 125055-06 125055-06 Top Log 1
8 121079-01 121079-01 121079-01 Log Switch 1

PART NUMBER

www.Astria.US.com

DESCRIPTION QTYRedWoodM18 RedWoodM24 RedWoodM30

126833-01A44

PARTS

LOG MODELS BisonMtn18, BisonMtn24, BisonMtn30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 41 of this manual.

10

12

9

11

8

1

6

2

7

3

13

4

5

LOG MODELS

BisonMtn18, BisonMtn24, BisonMtn30

Cross reference log numbers.

BisonMtn18

KEY
No.

1 125851-01 NONE 125852-01 NONE 125852-01 NONE Log, Ramp 1
2 125851-02 D-064 125852-02 D-057 125853-01 D-038 Log, Left Front 1
3 125851-03 D-065 125852-03 D-058 125853-02 D-039 Log, Right Front 1
4 125851-04 D-073 125852-04 D-048 125852-04 D-048 Log, Left Front Ember Bed 1
5 125851-05 D-072 125852-05 D-047 125852-05 D-047 Log, Right Front Ember Bed 1
6 125851-06 D-066 125852-06 D-040 125852-06 D-040 Log, Left Middle 1
7 125851-07 D-067 125852-07 D-041 125852-07 D-041 Log, Right Middle 1
8 125851-08 D-068 125852-08 D-042 125852-08 D-042 Log, Rear Middle 1
9 125851-09 D-069 125852-09 D-043 125852-09 D-043 Log, Rear 1
10 125851-10 D-046 125851-10 D-046 125851-10 D-046 Log, Left Top 1
11 125851-11 D-070 125852-11 D-044 125852-11 D-044 Log, Middle Crossover 1
12 125851-12 D-071 125852-12 D-045 125852-12 D-045 Log, Top Rear 1
13 121079-01 NONE 121079-01 NONE 121079-01 NONE Log, LBG-BM Switch 1

126833-01A 45

LOG ID

No.

BisonMtn24

BisonMtn30

LOG ID

No.

www.Astria.US.com

LOG ID

No. DESCRIPTION QTY

Innovative Hearth Products

Astria™ Brand Gas Log Set & Outdoor Gas Fire Pit

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria™ brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in
materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured
by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original instal­lation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase
price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing
or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without first obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.

Printed in U.S.A. © 2013 Innovative Hearth Products LLC

P/N 900201-00, Rev. NC 12/2013

Innovative Hearth Products

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

WARRANTY

) _____________________________

) __________________________

126833-01A 47

www.Astria.US.com

P126833-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126833-01
Rev. A
02/14