Astria Blaze&Glow18TN, Blaze&Glow18TP, Blaze&Glow24TN, Blaze&Glow24TP Installation And Operation Instructions Manual

Installation and Operation Instructions

P126832-01

Astria™ Unvented (Vent-Free) Gas Log Heater

P/N 126832-01 Rev. A 02/2014 Models

Blaze&Glow18TN Blaze&Glow18TP Blaze&Glow24TN Blaze&Glow24TP

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

TABLE OF CONTENTS

Safety .................................................................. 2

Unpacking............................................................ 5

Product Identication ........................................... 5

Local Codes......................................................... 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 6

Installation ........................................................... 9

Operation ........................................................... 24

Inspecting Burners............................................. 26

Cleaning and Maintenance ................................ 27

Optional Positioning of

Thermostat Sensing Bulb .................................. 28

SAFETY

Troubleshooting ................................................. 29

Specications .................................................... 33

Blaze&Glow Log Sets ........................................ 33

Parts .................................................................. 34

Replacement Parts ............................................ 40

Service Hints ..................................................... 40

Technical Service............................................... 40

Accessories ....................................................... 40

Warranty ............................................................ 41

WARNING: Improper

installation, adjustment,
alteration, service or
maintenance can cause
injury or property dam­age. Refer to this manual
for correct installation
and operational proce­dures. For assistance or
additional information
consult a qualified in­staller, service agency or
the gas supplier.

WARNING: This ap­pliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-

built replace or in a listed

ventless firebox enclo-

sure. It is design-certied

for these installations in
accordance with ANSI
Z21.11.2. Exception: DO
NOT install this appliance

in a factory-built replace

that includes instructions
stating it has not been test­ed or should not be used
with unvented gas logs.

WARNING: This is an

unvented gas-red heat­er. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air

for Combustion and Ven­tilation section on page 6

of this manual.

This appliance may be in­stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohib­ited by local codes.

This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.

* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer

SAFETY

Continued

WARNING: This product con­tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.

IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-

erate or service this replace.
Improper use of this replace

can cause serious injury or
death from burns, re, explo­sion, electrical shock and carbon
monoxide poisoning.

DANGER: Carbon monoxide
poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of

carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be

working properly. Get fresh air at once! Have
replace serviced. Some people are more af­fected by carbon monoxide than others. These

include pregnant women, people with heart or
lung disease or anemia, those under the inu-

ence of alcohol and those at high altitudes.
Natural and Propane/LP gases are odorless.

An odor-making agent is added to these gases.

The odor helps you detect a gas leak. However,

the odor added to the gas can fade. Gas may
be present even though no odor exists.

Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of

this replace.

WARNING: Any change to
this heater or its controls can
be dangerous.

WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not ap­proved for use with this heater.

WARNING: Do not allow fans

to blow directly into the replace.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can

create drafts that alter burner

ame patterns. Altered burner

patterns can cause sooting.

Due to high temperatures, the
appliance should be located out

of trafc and away from furniture

and draperies.

Do not place clothing or other

ammable material on or near

the appliance. Never place any
objects on the heater.

Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.

Carefully supervise young chil­dren when they are in the room
with heater.

You must operate this heater

with the replace screen and
hood in place. Make sure re-

place screen and hood are in
place before running heater.

The replace screen shall have

openings for introduction of
combustion air.

Keep the appliance area clear
and free from combustible
materials, gasoline and other

ammable vapors and liquids.

SAFETY

Continued

1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.

2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
units only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup­plier’s instructions

• if you cannot reach your gas supplier,

call the re department

4. This heater shall not be installed as a vented
appliance.

5. Before installing in a solid fuel burning re­place, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.

Creosote will ignite if highly heated. A dirty

chimney ue may create and distribute

soot within the house. Inspect chimney

ue for damage. If damaged, repair ue
and rebox before operating heater.

6. Do not burn solid-fuel in a replace in

which a vent-free room heater is installed.

7. If replace has glass doors, never operate

this heater with glass doors closed. Any
glass doors shall be fully opened when the
appliance is in operation. If you operate

heater with doors closed, heat buildup
inside replace will cause glass to burst.

Make sure there are no obstructions

across openings of replace.

8. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance,
page 29.

9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may

create a white powder residue within burner
box or on adjacent walls and furniture.

10. This heater needs fresh, outside air ven­tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see
Troubleshooting, page 31.

11. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn
paper or other objects.

13. Do not use heater if any part has been ex­posed to or under water. Immediately call

a qualied service technician to inspect

the room heater and to replace any part
of the control system and any gas control
which has been under water.

14. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).

15. Turn heater off and let cool before servic-

ing, installing or repairing. Only a qualied
service person should install, service or

repair heater.

16. Operating heater above elevations of

4,500 feet may cause pilot outage.

17. To prevent performance problems, do not

use propane/LP fuel tank of less than 100
lb. capacity (propane/LP units only).

18. Provide adequate clearances around air
openings.

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126832-01A4

UNPACKING

CAUTION: Do not remove the
data plates from the grate as­sembly. The data plates contain
important warranty and safety
information.

1. Remove logs and heater base assembly
from cartons.

PRODUCT IDENTIFICATION

Left Side

Base Assembly

Ignitor on
the side

Note: Do not pick up heater base assem-

bly by burners. This could damage heater.
Always handle base assembly by grate.

2. Remove all protective packaging applied
to logs and heater for shipment.

3. Check heater for any shipping damage.
If heater is damaged call INNOVATIVE
HEARTH PRODUCTS at 1-800-655-2008
for replacement parts before returning to
dealer.

Rear Burner

Front

Figure 1 - Product Identication

LOCAL CODES

Install and use heater with care. Follow all

local codes. In the absence of local codes,

use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Right Side

Control
Knob

State of Massachusetts: The installa­tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.

126832-01A 5

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PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by

both realistic ames and glowing coals. This

heater is designed for vent-free operation with
ue damper closed. It has been tested and ap­proved to ANSI Z21.11.2 standard for unvented
heaters. State and local codes in some areas
prohibit the use of vent-free heaters.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall
not be installed in a room or
space unless the required vol­ume of indoor combustion air
is provided by the method de­scribed in the National Fuel Gas

Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or

applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.

Today’s homes are built more energy efcient
than ever. New materials, increased insulation

and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.

During heating months, home owners want

their homes as airtight as possible.
While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion
and ventilation.

Exhaust fans, replaces, clothes dryers and

fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.

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SAFETY DEVICE

This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This heater has an electronic ignitor to light
heater fuel supply.

PROVIDING ADEQUATE
VENTILATION

The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.

Unusually Tight Construction

The air that leaks around doors and windows
may provide enough fresh air for combustion

and ventilation. However, in buildings of un­usually tight construction, you must provide

additional fresh air.

Unusually tight construction is dened as

construction where:
a. walls and ceilings exposed to the out-

side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window
and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.

-11

kg per pa-sec-m2) or

126832-01A6

AIR FOR COMBUSTION AND VENTILATION

Continued

If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 8.

If your home does not meet all of the
three criteria above, proceed to Determin­ing Fresh-Air Flow For Heater Location,
below.

Conned and Unconned Space

The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per

1,000 Btu/hr (4.8 m3 per kw) of the aggregate

input rating of all appliances installed in that

space and an unconned space as a space

whose volume is not less than 50 cubic feet

per 1,000 Btu/hr (4.8 m3 per kw) of the ag-

gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are

installed*, through openings not furnished
with doors, are considered a part of the un­conned space.

* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.

DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION

Determining if You Have a Conned or
Unconned Space

Use this work sheet to determine if you have

a conned or unconned space.

Space: Includes the room in which you will install

replace plus any adjoining rooms with door­less passageways or ventilation grills between
the rooms.

1. Determine the volume of the space (length
x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume
of the space.

2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) x 20

= 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances
in the space.

Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the
outdoors and vents to the outdoors.

Example:
Gas water heater __________ Btu/Hr
Vent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr

4.

Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.

_______ Btu/Hr (maximum can support)
_______ Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the

73,000 Btu/Hr (actual amount of

The space in the above example is a conned

space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can sup­port. You must provide additional fresh air. Your
options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides
an unconned space, remove door to adjoin­ing room or add ventilation grills between
rooms. See Ventilation Air From Inside
Building, page 8.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional

fresh air ventilation.

space can support)

Btu/Hr used)

40,000
33,000
73,000

126832-01A 7

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AIR FOR COMBUSTION AND VENTILATION

Outlet
Air

Ventilated
Attic

Outlet
A

ir

Inlet
Air

Inlet Air

Ventilated

Crawl Space

To

Crawl

Space

To Attic

Or

Remove
Door into
Adjoining

Room,
Option

3

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into
Adjoining

Room,

Option 1

12"

12"

Continued

WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combus­tion and ventilation air shall be
provided by one of the methods
described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54,

the International Fuel Gas Code,
or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining

unconned space. When ventilating to an
adjoining unconned space, you must provide

two permanent openings: one within 12" of the

ceiling and one within 12" of the oor on the

wall connecting the two spaces (see options

1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).

Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation

grills or ducts.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling

and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size

of ventilation grills or ducts.
IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo­stat-controlled power vent. Heated air entering
the attic will activate the power vent.

Figure 3 - Ventilation Air from Outdoors

Figure 2 - Ventilation Air from Inside Building

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126832-01A8

INSTALLATION

NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri­mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.

WARNING: A qualied ser­vice person must install heater.
Follow all local codes.

WARNING: Before installing

in a solid fuel burning replace,
the chimney ue and rebox

must be cleaned of soot, creo­sote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly

heated. A dirty chimney ue may

create and distribute soot within
the house. Inspect chimney and

rebox ue for damage. If dam­aged, repair ue and rebox

before operating heater.

WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of re­place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not

seal chimney ue damper.

WARNING: Never install the
heater

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture,

clothing or other ammable

objects are less than 36" from
the front and 42" from top
heater, For side clearances
see Figure 4 page 10

• in high trafc areas

• in windy or drafty areas

CAUTION: This heater cre­ates warm air currents. These
currents move heat to wall sur­faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning u­ids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing

heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-

tion, page 6.

126832-01A 9

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INSTALLATION

Continued

CHECK GAS TYPE

Use the correct type of gas (natural or propane/
LP). If your gas supply is not the correct gas

type, do not install heater. Call dealer where

you bought heater for proper type heater.

WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rat­ing plate. Field conversion is not
permitted.

INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION

WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances

from oor, ceiling and adjoining

wall.

Minimum Fireplace Clearance to

Combustible Materials

Side Wall 16", Ceiling 42", Floor 5",

Front 36"

Carefully follow these instructions. This will

ensure safe installation into a masonry,
UL127-listed manufactured replace or listed
vent-free rebox.

Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling

A. Clearances from the side of the replace

cabinet to any combustible material and
wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and
protrudes 3 1/2" from the wall. This com­bustible material must be 4" from the side

of the replace cabinet (see Figure 4).

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum
clearances to combustible materials.

B. Clearances from the top of the replace

opening to the ceiling should not be less
than 42".

Example

LOG SIZING REQUIREMENTS

Log Set

Model No.

BisonMtn18 17'' 14.5'' 26'' 20''
BisonMtn24 17'' 14.5'' 29'' 22''

BisonMtn30 21'' 14.5'' 32'' 22''
AndesMtn18 17" 13.5" 20" 14"
AndesMtn24 17" 13.5" 26" 18"
AndesMtn30 21'' 13.5'' 32'' 22''
AndesMtn36 21'' 13.5'' 38'' 27.5''

RedWoodM18 17'' 13.5'' 20'' 14''
RedWoodM24 17'' 13.5'' 26'' 18''
RedWoodM30 21'' 13.5'' 32'' 22''

Minimum Firebox Size

Height Depth

Front

Width

Rear*
Width

www.Astria.US.com

*

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

126832-01A10

INSTALLATION

Minimum
Noncombustible
Material

Minimum
Noncombustible
Material Height

Distances to
Underside of
Mantel

Top of
Fireplace
Opening

Underside of
Mantel Shelf

12"

8"

(A)

18"

14"

20"

17"

22"

19"

24"

20"

All minimum
distances are
in inches

Log Set
24"/30"/36"
Models
18" Model

2 1/2"

6"

8"

10"

Mantel Shelf

Heat Resistant
Material

(A)

Continued

MINIMUM NONCOMBUSTIBLE
MATERIAL CLEARANCES

If Not Using Mantel

Note: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow the infor­mation on this page.

You must have noncombustible material(s)

above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,

you must have noncombustible material be­hind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-

tible material is less than 12", you must install
the replace hood accessory (24", 30" and

36" Models Only). See Figure 5 for minimum
clearances.

Noncombustible

Material

Distance (A)

1

2" or more Noncombustible mate-

Between 8" and 12"

Less than 8"

Requirements for Safe

Installation

rial OK.

24", 30" or 36" Models:
Install replace hood

accessory (GA6050 or
GA6053 see Acces-

sories, page 45). 18"

Model: Noncombustible
material OK.
Noncombustible mate­rial must be extended
to at least 8". See

Between 8" and 12",

above. If you cannot ex-

tend material, you must
operate heater with ue

damper open.

If Using Mantel

You must have noncombustible material(s)

above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,

you must have noncombustible material be­hind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-

tible material is less than 12", you must install
the replace hood accessory (24", 30" and 36"

Models Only). Even if noncombustible mate-

rial is more than 12", you may need the hood
accessory to deect heat away from your

mantel shelf. See Figures 5 and 6 and Figure

7, page 9, for minimum clearances.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required
clearances between replace opening and

mantel shelf. If you do not meet the clearances

listed below, you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between

mantel shelf and top of replace opening, a

hood is not required (see Figure 6).

Figure 5 - Heat Resistant Material (Slate,

126832-01A 11

www.Astria.US.com

Marble, Tile, etc.) Above Fireplace

Figure 6 - Minimum Mantel Clearances

Without Using Hood

INSTALLATION

Minimum
Noncombustible
Material

8"
Min.

12" 15" 18"

All minimum
distances are
in inches

Log Sets
18", 24",
30" & 36"
Models

20"

2

1

/2

"

6"

8"

10"

12"

Distances to
Underside of
Mantel

Hood
(GA6050 or
GA6053)

Top of
Fireplace
Opening

Underside of
Mantel Shelf

Mantel Shelf

14"
Min.

Combustible
Material

Noncombustible Material

Hearth

5"
Min.

Combustible
Material

Continued

Determining Minimum Mantel Clearance
When Using a Hood

If minimum clearances in Figure 6, page 11, are
not met, you must have a hood. When using

a hood there are still certain minimum mantel
clearances required. Follow minimum clear-

ances shown in Figure 7, when using hood.

NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.

NOTICE: If your installation does
not meet the minimum clear­ances shown, you must do one
of the following:

• operate the logs only with the

ue damper open

• raise the mantel to an accept-

able height

• remove the mantel

FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance
of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14"

to the replace, you must install appliance
at least 5" above the combustible ooring

(see Figure 9).

Figure 8 - Minimum Fireplace Clearances

If Installed at Floor Level

Figure 9 - Minimum Fireplace Clearances

Above Combustible Flooring

INSTALLING HEATER BASE
ASSEMBLY

Figure 7 - Minimum Mantel Clearances

When Using Hood

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WARNING: You must secure

this heater to replace oor. If

not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.

CAUTION: Do not pick up
heater base assembly by burn­ers. This could damage heater.
Only handle base assembly by
grates.

126832-01A12

INSTALLATION

Continued

Heater Gas

WARNING: If installing in a

sunken replace, special care

is needed. You must raise the

replace oor to allow access

to heater control panel. This

will insure adequate air ow

and guard against sooting and
controls being damaged. Raise
replace oor with noncombus­tible material. Make sure material
is secure.

IMPORTANT: Make sure the heater burners

are level. If heater is not level, heater will not
work properly. For thermostat models, avoid

damage to thermostat bulb. Avoid nicks or
sharp bends in thermostat bulb wire. Keep
thermostat bulb in mounting bracket until

ready to mount base to oor. See Optional
Positioning Of Thermostat Sensing Bulb,

page 30.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose and ttings

(provided) (if allowed by local codes)

• sealant (resistant to propane/LP gas, not

provided)

• electric drill with 3/16” masonry drill bit

1. Apply pipe joint sealant lightly to male

threads of gas tting (provided). Con­nect approved exible gas hose to gas

regulator of heater (see Figure 10).
IMPORTANT: Hold gas regulator with

wrench when connecting exible gas hose.

2. Position heater base assembly in
fireplace.

3. Mark screw locations through holes in
front panel of base (see Figure 11). If

installing in a brick-bottom replace, mark

screw locations in mortar joint of bricks.

4. Remove heater base from replace.

5. Drill holes at marked locations using 3/16"
drill bit.

6. Attach base, through holes in front panel
of base, to replace oor using masonry

screws provided in hardware package
(see Figure 11).

7. Connect to gas supply. See Connecting
To Gas Supply.

126832-01A 13

www.Astria.US.com

Flexible Gas Hose (if
allowed by local codes)

Figure 10 - Attaching Flexible Gas Hose to

Heater Gas Regulator (Thermostatically-

Controlled Models Only)

Masonry

Screw

Figure 11 - Attaching Base to Fireplace

Floor

CONNECTING TO GAS SUPPLY

WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.

WARNING: A qualied ser­vice person must connect heater
to gas supply. Follow all local
codes.

CAUTION: Never connect

propane/LP replace directly

to the propane/LP supply. This
heater requires an external regu­lator (not supplied). Install the
external regulator between the
heater and propane/LP supply.

Regulator

INSTALLATION

Continued

WARNING: Never connect

natural gas replace to private

(non-utility) gas wells. This
gas is commonly known as
wellhead gas.

Installation Items Needed

Before installing heater, make sure you have

the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

• approved exible gas line with gas con­nector (if allowed by local codes) (not
provided)

* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.

For propane/LP units, the installer must

supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-

duce incoming gas pressure, heater regulator

damage could occur. Install external regulator
with the vent pointing down as shown in Figure

14. Pointing the vent down protects it from

freezing rain or sleet.

CAUTION: Use only new,
black iron or steel pipe. Inter­nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate

NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see

Figure 12 or Figure 13 on page 15, depending

on your model).
IMPORTANT: Install equipment shutoff valve

in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.

Check your building codes for any special
requirements for locating equipment shutoff

valve to replaces.

Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.

WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.

Propane/LP
Supply Tank

Figure 12 - External Regulator With Vent

Pointing Down

We recommend that you install a sediment

trap in supply line as shown in Figure 13, page

15. Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and heater. Locate sedi­ment trap where trapped matter is not likely
to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into heater controls. If sediment trap is not

installed or is installed wrong, heater may

not run properly.

External
Regulator
with Vent
Pointing
Down

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126832-01A14

INSTALLATION

PROPANE/LP From
External Regulator
(11" W.C.** to 14"
W.C. Pressure)
NATURAL From
Gas Meter (5" W.C.**
to 10.5" W.C.
Pressure)

Tee Cap Pipe
Joint Nipple

Sediment Trap

Figure 13 - Gas Connection

CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it

to gas piping and/or ttings.

CHECKING GAS CONNECTIONS

WARNING: Test all ga s piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.

WARNING: Never use an

open ame to check for a leak.

Apply a noncorrosive leak detec-

tion uid to all joints. Bubbles

forming show a leak. Correct all
leaks at once.

Equipment Shutoff Valve
With 1/8" NPT Tap*

Approved

Flexible Gas

Hose (if allowed

by local codes)

3" Minimum

Regulator

Continued

PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)

1. Disconnect appliance with its appliance
main gas valve (control valve) and equip­ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.

2. Cap off open end of gas pipe where equip­ment shutoff valve was connected.

3. Pressurize supply piping system by either
opening propane/LP supply tank valve

Gas

for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.

4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection

uid to all joints. Bubbles forming show

a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected

ttings for leaks.

Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig-

ure 14, page 16).

2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.

3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or pro­pane/LP supply to equipment shutoff valve

for propane/LP (see Figure 15 or 16, page

16). Apply noncorrosive leak detection uid

to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

CAUTION: Make sure exter­nal regulator has been installed
between propane/LP supply
and heater. See guidelines un­der Connecting to Gas Supply,
page 13.

126832-01A 15

www.Astria.US.com

INSTALLATION

Equipment
Shutoff
Valve

Figure 14 - Equipment Shutoff Valve

Propane/LP
Supply Tank

Equipment
Shutoff Valve

Open

Closed

Continued

6. Light heater (see Operation, page 26,
depending on your model). Check all other
internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, page 27.

INSTALLING LOGS

WARNING: Failure to posi­tion the parts in accordance
with these diagrams or failure

to use only parts specically

approved with this heater may
result in property damage or
personal injury.

Thermostat Gas
Valve or Control
Valve Location

Figure 15 - Checking Gas Joints

(Propane/LP Only)

Equipment Shutoff Valve

Thermostat Gas Valve or
Control Valve Location

Figure 16 - Checking Gas Joints (Natural

Gas Only)

PRESSURE TESTING HEATER GAS
CONNECTIONS

1. Open equipment shutoff valve (see Fig­ure 14).

2. Open main gas valve located on or near
gas meter for natural gas or open pro­pane/LP supply tank valve.

3. Make sure control knob of heater is in the
OFF position.

4. Check all joints from equipment shutoff
valve to thermostat gas valve (see Figure
15 or 16). Apply noncorrosive leak detection

uid to all joints. Bubbles forming show a

leak.

5. Correct all leaks at once.

Log Support Brackets

If installing an AndesMtn36, attach log sup­port brackets before installing logs. These
brackets are provided with the Blaze&Glow24
series burner systems.

1. Install left bracket to left side of chassis us­ing 2 screws provided (see Figure 17).

2. Install right bracket to right front of chassis
using 2 screws provided (see Figure 17).

Chassis

Left Log
Support
Bracket

Right Log
Support
Bracket

Right Front of Chassis

Figure 17 - Installing Log Support Brackets

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126832-01A16

INSTALLATION

Continued

FIBER LOG MODELS
AndesMtn(18, 24, 30, 36)

Note: Your appliance may vary from model
shown but log placement will be the same.

1. Place bottom log in center of the base
assembly as shown in Figure 18. The

log must sit at on the black sheet metal

and behind the left metal tab as shown in
Figure 18-a.

2. Rest rear log in back corner sections of
base assembly as shown in Figure 18.
Make sure log is completely vertical and

not leaning in toward burner where ame

will touch the log.

Ramp
Log

Metal Tab

Figure 18-a - Installing Log Set

3. Position front right log against right side
of grate prongs (see Figure 18).

4. Position front left log against left side of
grate prongs (see Figure 18).

5. Place middle right log over front right and
bottom logs as shown in Figure 19. Be
sure hole in middle right log seats over
pin in bottom log.

6. Place middle left log over front left and
bottom logs as show in Figure 19. Be
sure hole in middle left log seats over pin
in front left log.

Middle
Left Log

Middle Right Log

Front Left
Log

Grate
Prongs

Bottom Log

Base Assembly

Figure 18 - Installing Log Set

126832-01A 17

Rear Log

Front
Right Log

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Pin on Front
Left Log

Figure 19 - Installing Log Set

Bottom
Log

INSTALLATION

Continued

7. For AndesMtn36, the front right and

left logs are longer and are supported
with brackets on each end (see Figure

20). Place left and right small front
logs under left bracket and beside right
bracket.

8. For AndesMtn36, position left and right

control cover logs as shown in Figure 21.
These may be placed as desired to hide

controls.
Left Small
Front Log

Bracket

Note: Your appliance may vary from model
shown but log placement will be the same.

1. Place ber ramp-log in center on chassis as
shown in Figure 22. The ber ramp-log can
be identied by its shape and much lighter

weight when compared to the other logs.

2. The log must sit at on the black sheet

metal and behind the left metal tab as
shown in Figure 23.

3. Place front left and right logs and rear log
as shown in Figure 24.

Ramp Log

Base Assembly

Left Control
Cover Log

Right Control
Cover Log

Figure 20 - Installing AndesMtn36 Model

Control Cover Logs

AndesMtn(18,24,30) MODELS

AndesMtn36 MODELS

Figure 21 - Correct Log Placement

Bracket

Right Small Front Log

CONCRETE LOG MODELS
RedWoodM(18, 24, 30)

Each log is marked with a number. These
numbers will help you identify the log when
installing (see chart on page 19). It is very
important to install these logs exactly as
instructed. Do not modify logs. Only use logs
supplied with heater.

www.Astria.US.com

Figure 22 - Installing Log Set

Ramp
Log

Metal Tab

Figure 23 - Installing Log Set

Rear
Log

Front Left Log

Front Right Log

Figure 24 - Installing Logs

4. Place top left log as shown in Figure 25,

page 19. The bottom of the log is shaped

to t onto the recessed areas of the front

left log and the rear log. The recessed
areas are painted yellow.

5. Place top right log as shown in Figure 25,

page 19. The bottom of the log is shaped

126832-01A18

INSTALLATION

Continued

to t onto the recessed areas of the front

right log and the rear log. The recessed
areas are painted yellow.

6. Place the small top right log as shown in
Figure 26. The bottom of the log is shaped

to t onto the recessed areas of the top

right log and the front right log. The re­cessed areas are painted yellow.

Top Left Log

Front Left Log

Figure 25 - Installing Logs

Small Top Log

Top Right Log

Front Right Log

Top Right Log

CONCRETE LOG MODELS

BisonMtn (18, 24, 30)

Note: Your appliance may vary from model
shown but log placement will be the same.

1. Before placing any logs on the chassis you
will need to remove the Air Shield located
on the left side near the rear burner as
shown in Figure 27. The Air Shield is held

in place with one screw, remove the Air

Shield and place the screw back into the
hole in the chassis. Place the Air Shield
with you owner's manual and keep.

Screw

Air Shield

Figure 27 - Removing Air Shield

2. Place ber ramp log in center of chassis
as shown in Figure 28, page 22. The ber
ramp log can be identied by the shape

and much lighter weight when compared

to the other logs. The log must sit at on

the black sheet metal and behind the left
metal tab as shown. Make sure the side

Front Right Log

marked ''BOTTOM'' is setting down.

Figure 26 - Installing Log

Description Qty

RedWoodM18

RedWoodM30

RedWoodM24

Front Left Log 012 001 007 1

Front Right Log 013 002 008 1

Rear Log 014 003 009 1

Top Left Log 016 005 011 1

Top Right Log 015 004 010 1

Small Top Right Log 006 006 006 1

126832-01A 19

www.Astria.US.com

INSTALLATION

Continued

Ramp Log

Metal
Tab

Figure 28 - Installing Fiber Ramp Log

3. Place front left (18" D-064, 24" D-057 & 30"
D-038) and front right (18" D-065, 24" D-058

& 30" D-039) logs as shown in Figure 29.

5. The right ember bed log 24" & 30'' (D-

047) has a hole in the log that sets on

the grate nger and the other end rest on
the replace oor, place log as shown in

Figure 31. The right ember bed logs for 18"
(D-072) has a groove on the side that sets
on the ember bed pan and the back of the
log needs to rest against the front of the

base. Make sure the ame from the ember

pan does not touch the ember bed log. The
back side of this log needs to rest against

the front of the base assembly, make sure
the ame from the ember pan does not

touch the ember bed log.

Right Front Log

Left Front
Log

Figure 29 - Installing Left/Right Front Logs

4. Place left ember bed log (18" D-073, 24"

& 30" D-048) as shown in Figure 30. The
log has groove on one side that sets on the
ember bed pan. The back side of this log
needs to rest against the front of the base

assembly. Make sure the ame from the

ember pan does not touch the ember bed
log.

Left Ember
Bed Log

Right Ember
Bed Log

Hole
Underneath

Grate Prong

Figure 31 - Installing Right Ember Bed Log

6. The left middle log (18" D-066, 24" & 30"

D-040) has a groove on the bottom to sit
on the chassis and has to sit on the tab on
the back of the left front log as shown in
Figure 32.

Left Middle
Log

Figure 30 - Installing Left Ember Bed Log

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Figure 32 - Installing Left Middle Log

126832-01A20

INSTALLATION

Continued

7. The right middle log (18" D-067, 24" & 30"

D-041) has a groove on the bottom to sit on
the chassis and has to sit on the tab on the
back of the right front. The right middle log

should have a recess area that ts around

the ramp log as shown in Figure 33.

Right Middle
Log

Figure 33 - Installing Right Middle Log

9. Rest the rear log (18" D-069, 24" & 30"

D-043) on the chassis behind the rear
burner as shown in Figure 35. The bottom
of the rear log will sit into the rear log sup­ports.

Rear Log

8. The rear middle log (18" D-068, 24" &
30" D-042) should t between the ramp

log and the rear burner. The left and right
middle logs have recessed areas for the
rear middle log to sit into (See Figure 34).
There may be a small gap between the rear

middle log and the ramp log, this is normal..

Be careful not to push the rear burner out
of position while installing this log.

Rear
Middle Log

Figure 34 - Installing Rear Middle Log

Figure 35 - Installing Rear Log

10. Place the left top log (D-046) onto the rear
log and the left middle log. Make sure to
place the projection on the bottom of the
left top log into the recessed areas on the
rear and left middle logs (see Figure 36).

Left Top Log

Rear Log

Left
Middle
Log

Figure 36 - Installing Left Top Log

126832-01A 21

www.Astria.US.com

INSTALLATION

Continued

11. Rest the middle crossover log (18" D-070,

24" & 30" D-044) onto the right middle log
and the left front log (see Figure 37). Make
sure to match the projection on the bottom
of the crossover log with the recess area in
the right middle log and the left front log.

EMBER PLACEMENT - BGE SERIES
BURNER SYSTEMS

WARNING: Do not use any
other ember material not sup­plied with this unit.

Middle
Crossover
Log

Figure 37 - Installing Middle Crossover Log

12. Place the top rear log (18" D-071, 24" &

30" D-045) onto the rear log as shown. The

rear log has a projection that will t into the

recess area on the bottom of the top rear
log (see Figure 38).

Top Rear
Log

Rear Log

Figure 38 - Installing Top Rear Log

WARNING: Do not operate
unit without ember material
correctly in place as shown in
Figures 39 & 40. Do NOT place
ember material anywhere else
on the unit. Use only ember ma­terial supplied with unit. Exces­sive or incorrectly placed ember
material may produce carbon
monoxide or soot.

1. Ember Chunk Placement. The
Blaze&Glow24 burner systems include
three ember chunks that are designed to

t over shoulder screws on the ember pan

burner. The bottom of each ember chunk
has a hole for securing the ember chunk
in place when it is placed over a shoulder
screw. Place the ember chunks as shown
in Figure 39 on page 25 by placing the
ember chunk with the number "1" on the

left, "2" in the center, and "3" on the right.

These numbers are embossed on the
back of each piece for identication pur­poses. Please note that Blaze&Glow18
burner systems do not include ember
chunks.

2. Two ember materials are supplied with
this log set. Platinum Bright Embers give
a bright glow appearing as hot coals.
Follow instructions for the ember material
you choose. Should embers need replac-

ing, see Parts, page 36.

Platinum Bright Ember placement. Add

embers to front, at burner. Gently remove

embers from bag. Separate pieces of
ember material and place on surface of

at burner just behind horizontal ports as

shown in Figure 40.

Rock Wool placement. Place rock wool

material on front at burner in areas away

from ports as shown in Figure 41.

www.Astria.US.com

126832-01A22

INSTALLATION

Continued

3. Add lava rock and small decorative logs
around base of heater if desired. DO NOT

place rock or additional logs on front
burner or on logs. Placing any material

on unit other than ember material on front

burner may result in production of carbon
monoxide or soot. Use lava rock to hide
wires from switch/log to control valve.
Place switch/log so the switch is easy to
access.

If replacement embers are needed,
the replacement embers must be
purchased from IHP. See page 34
for part numbers.

Ember Chunk #1

Figure 39 - Ember Chunk Placement Blaze&Glow24 Series

Ember Chunk #2

WARNING: All previously ap­plied loose material must be re­moved prior to reapplication.

Ember Chunk #3

Flat Front Burner

Ember Material

Figure 40 - Platinum Bright Embers

Rock Wool

Figure 41 - Placement of Rock Wool

(shown with Platinum Bright Embers)

126832-01A 23

www.Astria.US.com

Flat Front Burner

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not fol-

low these instructions exactly,

a re or explosion may result

causing property damage, per­sonal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting
the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to

smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do
not use any phone in your building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a quali-

ed service technician or gas supplier.

Force or attempted repair may result in

a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call

a qualied service technician to inspect

the appliance and to replace any part of
the control system and any gas control
which has been under water.

LIGHTING

INSTRUCTIONS

NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres­ent. Open damper or window to
vent smell. This will only last a
few hours.

www.Astria.US.com

WARNING:

• If replace has glass doors,

never operate this heater with
glass doors closed. If you op­erate heater with doors closed,

heat buildup inside replace

will cause glass to burst. Make
sure there are no obstructions

across openings of replace.

• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before run­ning heater.

Note: Home owners generally prefer to oper­ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire

the full ames of the HI heat setting but will
nd the heat output excessive. You can open

the chimney damper (if you have one) fully or
partially to release some of the heat.

WARNING: Damper handle
will be hot if heater has been
running.

1. STOP! Read the safety information.

2. Make sure equipment shutoff valve is fully
open.

3. Turn control knob clockwise to the
OFF position.

4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow B in

the safety information. If you don’t smell

gas, go to the next step.

5. Turn control knob counterclockwise

Ignitor Button

to the PILOT position. Press in

control knob for ve (5) seconds (see

Figure 42).

Control Knob

Figure 42 - Control Knob and Ignitor

Button Location

126832-01A24

OPERATION

Continued

Note: You may be running this heater

for the rst time after hooking up to gas

supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.

6. With control knob pressed in, press and

release ignitor button. This will light pilot.
The pilot is attached to the front burner. If

needed, keep pressing ignitor button until

pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 sec-

onds after lighting pilot. After 30 seconds,

release control knob.

• If control knob does not pop out when

released, contact a qualified service

person or gas supplier for repairs.

Note: If pilot goes out, repeat steps 3

through 7. This heater has a safety inter­lock system. Wait one (1) minute for sys­tem to reset before lighting pilot again.

8. Turn control knob counterclockwise
to desired heating level. The burn-

ers should light. Set control knob to any
heat level between HI and LO.

9. To leave pilot lit and shut off burners only,

turn control knob clockwise to the
PILOT position.

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the
OFF position.

2. Close equipment shutoff valve (see Figure

14, page 16).

THERMOSTAT CONTROL

OPERATION

The thermostat control knob can be set to any
comfort level between HI and LO. The ther­mostat will gradually modulate the heat output

and ame height from higher to lower settings
or pilot, in order to maintain the comfort level

you select. The ideal comfort setting will vary
by household depending upon the amount of

space to be heated, the output of the central
heating system, etc.

Note: Selecting the HI setting with the control
knob will cause the burner to remain fully on,
without modulating down in most cases.

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting
Instructions, page 26.

2. Press control knob and light pilot with
match.

3. Keep control knob pressed in for 30 sec-

onds after lighting pilot. After 30 seconds,

release control knob. Now follow step 8
under Lighting Instructions, page 26.

CAUTION: Do not try to ad­just heating levels by using the
equipment shutoff valve.

Ignitor Electrode

Thermocouple

Figure 43 - Pilot

126832-01A 25

Pilot
Burner

www.Astria.US.com

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 44 shows a correct pilot ame pattern.
Figure 45 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching

the thermocouple. This will cause the thermo-

couple to cool. When the thermocouple cools,

the heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 46

• turn heater off (see To Turn Off Gas to Ap-

pliance, page 27.

• see Troubleshooting, page 31

Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue

and have no yellow or orange color.

Propane/LP Gas PilotNatural Gas Pilot

Thermocouple

Pilot Burner

WARNING: If incorrect

burner ame occurs, your heater

could produce increased levels
of carbon monoxide.

NOTICE: Do not mistake orange

ames with yellow tipping. Dirt
or other ne particles are burned

by heater, causing brief patches

of orange ame.

If burner ame pattern is incorrect, as shown

in Figure 47

• turn heater off (see To Turn Off Gas to Ap-

pliance, page 27.

Bright yellow rear

Middle burner

ame should

be blue with the
ramp/blue with
the ramp/log
glowing orange/
red

burner ame; ame

will be blue next to
burner

Small blue

ame on ember

burner with no
yellow tipping

Thermocouple

Figure 44- Correct Pilot Flame Pattern

(Your pilot may vary from pilots shown)

Propane/LP Gas PilotNatural Gas Pilot

Thermocouple

Figure 45 - Incorrect Pilot Flame Pattern
(Your pilot may vary from pilots shown)

Pilot Burner

Thermocouple

BURNER FLAME PATTERN

Figure 46 shows correct burner ame pat­tern. Figure 47 shows incorrect burner ame

pattern.

www.Astria.US.com

Figure 46 - Correct Burner Flame Pattern

Yellow

Yellow
tipping
on ember
burner

Figure 47 - Incorrect Burner Flame

Dark orange rear

burner ame

Pattern

or dark
orange
middle
burner

ame

126832-01A26

CLEANING AND MAINTENANCE

WARNING: Turn off heater
and let cool before cleaning.

Ports/Slots

Injector Holder

CAUTION: You must keep con­trol areas, burners and circulating
air passageways of heater clean.
Inspect these areas of heater
before each use. Have heater

inspected yearly by a qualied

service person. Heater may need
more frequent cleaning due to
excessive lint from carpeting, pet
hair, bedding material, etc.

WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.

BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE

The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides

a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in-

let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by

a qualied service person.

We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.

Your local computer store, hardware store or

home center may carry compressed air in a

can. If using compressed air in a can, please

follow the directions on the can. If you don’t

follow directions on the can, you could damage

the pilot assembly.

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt
(see Figure 48).

3. Blow air through the ports/slots and holes
in the burner.

4. Check injector holder located at the end of
the burner tube again. Remove any large

particles of dust, dirt, lint or pet hair with a

126832-01A 27

www.Astria.US.com

Burner
Tube

Primary Air
Inlet Holes

Figure 48 - Injector Holder On Outlet

Burner Tube

soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the
injector holder.

6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.

Clean pilot assembly also. A yellow tip on the

pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 49). With

the unit off, lightly blow air through the air inlet

hole. You may blow through a drinking straw
if compressed air is not available.

Pilot Air
Inlet Hole

Pilot Assembly

Figure 49 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

LOGS

• If you remove logs for cleaning, refer to

Installing Logs, page 16, to properly replace

logs.

• Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame pres­ent. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by de­bris or rust, with no ame present. If so, turn off
heater and let cool. Remove blockage, blocked
burner ame holes will create soot.

OPTIONAL POSITIONING OF THERMOSTAT

SENSING BULB

FOR MASONRY AND FACTORY­BUILT METAL FIREPLACE

If your log set cycles to pilot, but the room

temperature drops to a lower than ideal
comfort level before the log set comes back

on, you may want to reposition the thermostat

sensing bulb.
The thermostat sensing bulb is located on the

gas valve assembly. This location allows the
thermostat to keep the room temperature at
an ideal comfort level for most replace appli­cations. If positioning the thermostat sensing

bulb elsewhere, follow these directions.

Tools needed: 5/16" hex driver or socket

1. Locate the gas valve assembly and ther­mostat sensing bulb (see Figure 50).

(Unit Will
Differ From
Illustration)

Gas Valve
Assembly

Thermostat
Sensing Bulb

Figure 50 - Location of Gas Valve

Assembly and Thermostat Sensing Bulb

2. With 5/16” hex driver or socket, loosen

the thermostat screw. Carefully slide the
thermostat sensing bulb out of the retain­ing clamp (see Figure 51).

Note: Do not remove screw. Make sure

you tighten screw after removing thermo­stat sensing bulb.

IMPORTANT: Do not force or bend ther-

mostat sensing bulb or capillary.

3. The thermostat sensing bulb may be
located to the lower right front side of

replace. Place bulb in an area that will

be close to room temperature when log
set is operating.

Screw

Figure 51 - Removing Thermostat

Retaining Clamp

Sensing Bulb

Capillary

(Unit Will
Differ From
Illustration)

Thermostat
Sensing Bulb

www.Astria.US.com

126832-01A28

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When ignitor button is

pressed, there is no spark

at ODS/pilot

When ignitor button is

pressed, there is spark at

ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not con­nected to ignitor cable

2. Ignitor cable pinched or
wet

3. Broken ignitor cable

4. Bad ignitor

5. Ignitor electrode positioned
wrong

6. Ignitor electrode broken

7. Battery not installed, battery

power low or battery not in­stalled correctly (electronic
ignition models only)

1. Gas supply turned off or
equipment shutoff valve
closed

2. Control knob not in PILOT
position

3. Control knob not pressed in
while in PILOT position

4. Air in gas lines when in­stalled

5. Depleted gas supply (pro­pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not
correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry

3. Replace ignitor cable

4. Replace ignitor

5. Replace pilot assembly

6. Replace pilot assembly

7. Install new alkaline battery
in electronic ignitor. Verify
battery is installed cor­rectly

1. Turn on gas supply or open
equipment shutoff valve

2. Turn control knob to PILOT
position

3. Press in control knob while
in PILOT position

4. Continue holding down
control knob. Repeat ignit­ing operation until air is
removed

5. Contact local propane/LP
gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance,

page 29) or replace ODS/
pilot assembly

7. Replace gas regulator

126832-01A 29

www.Astria.US.com

OBSERVED PROBLEM

ODS/pilot lights but ame

goes out when control knob
is released

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Control knob not fully
pressed in

2. Control knob not pressed in
long enough

3. Safety interlock system has
been triggered

4. Equipment shutoff valve not
fully open

5. Pilot flame not touching

thermocouple, which allows
thermocouple to cool, caus­ing pilot ame to go out. This

problem could be caused by
one or both of the following:

A) Low gas pressure
B) Dirty or partially clogged

ODS/pilot

6. Thermocouple connection
loose at control valve

7. Thermocouple damaged

8. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30
seconds

3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation

4. Fully open equipment shut­off valve

5. A) Contact local natural or
propane/LP gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 29) or replace ODS/
pilot assembly

6. Hand tighten until snug,

then tighten 1/4 turn more

7. Replace pilot assembly

8. Replace control valve

One or both burners do not
light after ODS/pilot is lit

Delayed ignition of one or
both burners

Burner backfiring during
combustion

1. Inlet gas pressure is too
low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too
low

2. Burner orice(s) clogged

3. Mislocated crossover tube

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

www.Astria.US.com

1. Contact local natural or
propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

page 29) or replace burner

orice(s)

3. Contact qualified service
person

1. Contact local natural or
propane/LP gas company

2. Clean burner(s) (see

Cleaning and Maintenance,

page 29) or replace burner

orice(s)

3. Contact qualified service
person

1. Clean burner (see Cleaning

and Maintenance, page 29)
or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

126832-01A30

OBSERVED PROBLEM

Yellow ame in front burner

during burner combustion

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

REMEDY

1. Check burner(s) for dirt

and debris. If found, clean

burner(s) (see Cleaning and
Maintenance, page 29)

2. Replace gas regulator

Slight smoke or odor during
initial operation

Heater produces a whistling
noise when burners are lit

White powder residue form­ing within burner box or on
adjacent walls or furniture

Moisture/condensation no­ticed on windows

Heater produces a clicking/
ticking noise just after burners
are lit or shut off

1. Residues from manufac­turing processes and logs
curing

1. Turning control knob to HI
position when burners are
cold

2. Air in gas line

3. Air passageways on heater
blocked

4. Dirty or partially clogged

burner orice(s)

1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into

white powder residue

1. Not enough combustion/
ventilation air

1. Metal expanding while
heating or contracting while
cooling

1. Problem will stop after a few
hours of operation

1. Turn control knob to LO
position and let warm up
for a minute

2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company

3. Observe minimum installa­tion clearances (see pages
9 through 11)

4. Clean burners (see Clean-

ing and Maintenance,

page 29) or replace burner

orice(s)

1. Turn heater off when us-

ing furniture polish, wax,

carpet cleaners or similar
products

1. Refer to Air for Combustion
and Ventilation require­ments (page 6)

1. This is normal with most
heaters. If noise is exces­sive, contact qualied ser­vice person

126832-01A 31

www.Astria.US.com

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your
building.

• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-

plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,

create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.

OBSERVED PROBLEM

Heater produces unwanted
odors

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-

TANT statement above)

2. Low fuel supply (propane/
LP only)

3. Gas leak. See Warning

statement at top of page

REMEDY

1. Open window to venti­late room. Stop using odor
causing products while
heater is running

2. Rell supply tank (propane/

LP only)

3. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

Heater shuts off in use (ODS
operates)

Gas odor even when control
knob is in OFF position

Gas odor during combustion

Log set cycles to pilot, but

room temperature drops to a
lower than ideal level before
log set comes back on

1. Not enough fresh air is
available

2. Low line pressure

3. ODS/pilot is partially
clogged

1. Gas leak. See Warning

statement at top of page

2. Control valve or gas control
defective

1. Foreign matter between
control valve and burner

2. Gas leak. See Warning

statement at top of page

1. Thermostat sensing bulb
needs to be repositioned

www.Astria.US.com

1. Open window and/or door
for ventilation

2. Contact local natural or
propane/LP gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,

page 29)

1. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

2. Replace control valve or
gas control

1. Take apart gas tubing and
remove foreign matter

2. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

1. Reposition thermostat
sensing bulb (see Optional

Positioning of Thermostat
Sensing Bulb, page 30)

126832-01A32

SPECIFICATIONS

BLAZE&GLOW18TP

• Rating (Variable): 19,000/29,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

BLAZE&GLOW18TN

• Rating (Variable): 21,000/28,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

BLAZE&GLOW24TP

• Rating (Variable): 23,000/39,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 7.9" W.C.

• Inlet Gas Pressure (in. of water):

Max - 14" W.C., Min* - 11" W.C.

BLAZE&GLOW24TN

• Rating (Variable): 25,000/39,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 3.4" W.C.

• Inlet Gas Pressure (in. of water):

Max - 10.5" W.C., Min* - 5" W.C.

BLAZE & GLOW LOG SETS

Model Description

BisonMtn18 18" Bison Mountain Log Set Refractory

BisonMtn24 24" Bison Mountain Log Set Refractory

BisonMtn30 30" Bison Mountain Log Set Refractory

AndesMtn18 18" Andes Mountain Log Set Fiber

AndesMtn24 24" Andes Mountain Log Set Fiber

AndesMtn30 30" Andes Mountain Log Set Fiber

AndesMtn36 36" Andes Mountain Log Set Fiber

RedWoodM18 18" Red Wood Mountain Log Set Refractory

RedWoodM24 24" Red Wood Mountain Log Set Refractory

RedWoodM30 30" Red Wood Mountain Log Set Refractory

126832-01A 33

www.Astria.US.com

PARTS

THERMOSTATICALLY CONTROLLED MODELS

BLAZE&GLOW18TN, BLAZE&GLOW18TP, BLAZE&GLOW24TN, BLAZE&GLOW24TP

21

12

9

6

11

13

7

1

16

17

10

23

20

30

KEY
NO. PART NO. DESCRIPTION Blaze&Glow18TN Blaze&Glow18PT Blaze&Glow24TN Blaze&Glow24TP QTY.

120466-01 Flex Tube • • • • 1
100563-01 Warning Plate • • • • 1
101054-01 Lighting Instruction Plate • • • • 1
100639-12 Caution Decal • • • • 1
101137-02 Hardware Kit • • • • 1

GA6060 Lava Rock • • • • 1
125557-01 Left Ember Chunk #1 • • 1
125557-02 Middle Ember Chunk #2 • • 1
125557-03 Right Ember Chunk #3 • • 1
125071-01 Rockwool Embers • • • • 1
125070-01 Platinum Embers • • • • 1

29

3

28

29

27

32

31

26

32

4

PARTS AVAILABLE NOT SHOWN

15

24

18

18

www.Astria.US.com

5

25

22

19

8

14

2

126832-01A34

PARTS

THERMOSTATICALLY CONTROLLED MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 45 of this manual.

KEY
NO. PART NO. DESCRIPTION Blaze&Glow18TN Blaze&Glow18TP Blaze&Glow24TN Blaze&Glow24TP QTY.

1 098271-12 Cable Ignitor • • • • 1
2 098544-01 Thermobulb Clip • • • • 1
3 098867-09 Gas Regulator • • 1

098867-10 Gas Regulator • • 1

4 125491-01 Inlet Tube • • 1

125491-02 Inlet Tube • • 1

5 101004-06 Front Orice, 0.0530 • • 1

101004-22 Front Orice, 0.0890 • 1
101004-04 Front Orice, 0.0750 • 1

6 101004-09 Rear Orice, 0.0400 • 1

101004-01 Rear Orice, 0.0492 • 1
101004-14 Rear Orice, 0.0720 • 1

101004-11 Rear Orice, 0.0670 • 1

7 120630-02 Pilot, ODS LP • • 1

120630-05 Pilot, ODS NG • • 1

8 127245-01 Gas Valve Service Kit • 1

127245-02 Gas Valve Service Kit • 1
127245-03 Gas Valve Service Kit • 1

127245-04 Gas Valve Service Kit • 1
9 ** Plate, NG Conversion • • 1
10 111435-01 Electronic Ignitor • • • • 1
11 112465-01 Front Ramp Burner • • 1

112465-02 Front Ramp Burner • • 1

12 113242-01 Rear Ramp Burner • • 1

113242-02 Rear Ramp Burner • • 1

13 112713-01 Pilot Bracket • • 1

112713-02 Pilot Bracket • • 1
14 ** Min. Rate Screw • • • • 1
15 125489-01 Air Deector Bracket • • 1

125489-02 Air Deector Bracket • • 1
16 125003-01 Air Shield • 1
17 125019-01 Ignitor Bracket • • • • 1
18

099211-01
19 125490-01 Manual Valve Bracket • • • • 1
20 ** Assembly, Ramp Base • • • • 1
21 121005-01 Air Shield • 1
22 125499-01 Log Support Bracket • • 1
23 120761-01 Log Support Bracket • • 1
24 099387-09 Pilot Tube • • • • 1
25 125491-01 Burner Tube • • 1

125491-02 Burner Tube • • 1
26 119321-01 Venturi • • • • 1
27 119795-01 Gasket • • • • 1
28 112829-02 Air Shutter • • • • 1
29 111819-10 Orice Elbow • • 1

111819-11 Orice Elbow • 1

099056-47 Orice 0.0225 • 1
30 124933-01 Orice Holder Elbow • 1
31 125306-01 Pan Burner • • 1

125306-02 Pan Burner • • 1
32 125301-01 Support Bracket • • • • 2

Screw, HWH AB 10-16 x 2.5 • • • • 1

126832-01A 35

www.Astria.US.com

PARTS

1

2

3

4

5

6

7

LOG MODELS
AndesMtn18, AndesMtn24, AndesMtn30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 45 of this manual.

KEY
NO.

MODEL NUMBER

DESCRIPTION QTYAndesMtn18 AndesMtn24 AndesMtn30

1 121699-05 121699-11 121699-17 Front Right Log 1
2 121699-04 121699-10 121699-16 Front Left Log 1
3 121699-02 125683-01 125683-01 Middle Right Log 1
4 121699-03 121699-09 121699-15 Middle Left Log 1
5 121699-01 121699-13 121699-13 Bottom Log (Remote) 1
6 121699-06 121699-12 121699-18 Rear Log 1
7 126080-01 126080-01 126080-01 Switch Log 1

www.Astria.US.com

126832-01A36

PARTS

LOG MODELS
AndesMtn36

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 45 of this manual.

3

4

1

7

9

10

11

MODEL NUMBER

KEY
NO.

DESCRIPTION QTYAndesMtn36

1 121699-13 Bottom Log 1
2 125683-01 Middle Right Log 1
3 121699-15 Middle Left Log 1
4 121699-20 Front Left Log 1
5 121699-21 Front Right Log 1
6 121699-22 Back Log 1
7 121699-23 Left Small Front Log 1
8 121699-24 Right Small Front Log 1
9 121699-25 Left Control Cover Log 1
10 121699-26 Right Control Cover Log 1
11 126080-01 Switch Log 1

6

2

5

8

126832-01A 37

www.Astria.US.com

PARTS

1

2

LOG MODELS
RedWoodM18, RedWoodM24, RedWoodM30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 45 of this manual.

7

3

4

6

5

8

KEY
NO.

1 125055-13 125055-02 125055-08 Front Right Log 1
2 125055-12 125055-01 125055-07 Front Left Log 1
3 125055-15 125055-04 125055-10 Middle Right Log 1
4 125055-16 125055-05 125055-11 Middle Left Log 1
5 125056-01 125056-02 125056-02 Ramp Log 1
6 125055-14 125055-03 125055-09 Rear Log 1
7 125055-06 125055-06 125055-06 Top Log 1
8 121079-01 121079-01 121079-01 Log Switch 1

PART NUMBER

DESCRIPTION QTYRedWoodM18 RedWoodM24 RedWoodM30

www.Astria.US.com

126832-01A38

PARTS

LOG MODELS BisonMtn18, BisonMtn24, BisonMtn30

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 45 of this manual.

10

12

9

11

8

1

6

2

7

3

13

4

5

LOG MODELS

BisonMtn18, BisonMtn24, BisonMtn30

Cross reference log numbers.

BisonMtn18

KEY
No.

1 125851-01 NONE 125852-01 NONE 125852-01 NONE Log, Ramp 1
2 125851-02 D-064 125852-02 D-057 125853-01 D-038 Log, Left Front 1
3 125851-03 D-065 125852-03 D-058 125853-02 D-039 Log, Right Front 1
4 125851-04 D-073 125852-04 D-048 125852-04 D-048 Log, Left Front Ember Bed 1
5 125851-05 D-072 125852-05 D-047 125852-05 D-047 Log, Right Front Ember Bed 1
6 125851-06 D-066 125852-06 D-040 125852-06 D-040 Log, Left Middle 1
7 125851-07 D-067 125852-07 D-041 125852-07 D-041 Log, Right Middle 1
8 125851-08 D-068 125852-08 D-042 125852-08 D-042 Log, Rear Middle 1
9 125851-09 D-069 125852-09 D-043 125852-09 D-043 Log, Rear 1
10 125851-10 D-046 125851-10 D-046 125851-10 D-046 Log, Left Top 1
11 125851-11 D-070 125852-11 D-044 125852-11 D-044 Log, Middle Crossover 1
12 125851-12 D-071 125852-12 D-045 125852-12 D-045 Log, Top Rear 1
13 121079-01 NONE 121079-01 NONE 121079-01 NONE Log, LBG-BM Switch 1

126832-01A 39

LOG ID

No.

BisonMtn24

BisonMtn30

LOG ID

No.

www.Astria.US.com

LOG ID

No. DESCRIPTION QTY

REPLACEMENT PARTS

Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.

Contact authorized dealers of this product. If

they can’t supply original replacement part(s),

call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• propane/LP gas supply may be low
You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural

gas supplier.

ACCESSORIES

Purchase these heater accessories from
your local dealer. If they can not supply these
accessories, call INNOVATIVE HEARTH
PRODUCTS at 1-800-655-2008 for referral
information. You can also write to the address
listed on the back page of this manual.

When calling, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

•

type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to

the factory.

TECHNICAL SERVICE

You may have further questions about instal-

lation, operation or troubleshooting. If so,

contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please
have your model and serial numbers of your
heater ready.

You can also visit INNOVATIVE HEARTH
PRODUCTS technical services web site at

www.IHP.US.com.

VENT-FREE FIREBOXES

Available in 32", 36" and 42" models.

FLOOR MEDIA KIT - FM100

For all models. Includes lava rock, burner

embers, and burner cinders

CONTROL COVER KIT - CC100

For all models. Includes control cover log

and 6 unique fall-away logs.

FIREPLACE HOOD

Black - GA6050
Brushed Brass - GA6053
For all models. Helps deect heat away from

mantel or wall above replace. Fits openings

28" to 48" wide.

LAVA ROCK - GA6060

For all models. Order when additional rock

is desired.

www.Astria.US.com

126832-01A40

Innovative Hearth Products

Astria™ Brand Gas Log Set & Outdoor Gas Fire Pit

Limited Three Year Warranty

THE WARRANTY

Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Astria™ brand Gas Log Set or Outdoor Gas Fire Pit ("Product") to be free from defects in
materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured
by IHP are found to be defective in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original instal­lation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase
price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing
or replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Three Year Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of
product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Three Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry the Limited Three Year Warranty but are warranted as follows:

Gas components – Repair or replacement for one year from the date of installation.
Remote control – Repair or replacement for one year from the date of installation.
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.

This Limited Three Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are
not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
replacement or repair, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Three Year Warranty. The duration of any implied warranty is limited to the duration of this expressed
warranty.

No one is authorized to change this Limited Three Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of
this Limited Three Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Three Year Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the benefits and advantages described in this Limited Three Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without first obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.

Printed in U.S.A. © 2013 Innovative Hearth Products LLC

P/N 900201-00, Rev. NC 12/2013

Innovative Hearth Products

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

WARRANTY

) _____________________________

) __________________________

www.Astria.US.com

126832-01A42

NOTES

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126832-01A 43

www.Astria.US.com

P126826-01

P126832-01

1508 Elm Hill Pike, Suite 108

Nashville, TN 37210

1-800-655-2008

www.IHP.US.com

126832-01
Rev. A
02/14