INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.V
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE WARNING
• This appliance can produce
carbon monoxide which has
no odor.
• Using it in an enclosed
space can kill you.
• Never use this appliance in
an enclosed space such as
a camper, tent, car or home.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other
appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and immediately call your gas supplier
or fire department.
WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property damage,
personal injury or death.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
AVERTISSEMENT : Assurez-vous de bien suivre les
instructions données dans cette notice pour réduire au
minimum le risque d’incindie ou d’explosion ou pour éviter
tout dommage matériel, toute blessure ou la mort.
— Ne pas entreposer ni utilizer d’essence ni d’autres
vapeurs ou liquides inflammables dans le voisinage
de cet appareil ou de tout autre appareil.
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur. Ne pas vous
servir des téléphones se trouvant dans le bâtiment
où vous trouvez.
• Appelez immédiatement votre fournisseur de
gaz depuis un voisin. Suivez les instructions du
fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz,
appelez le service des incindies.
— L’installation et l’entretien doivent être assurés par un
installateur ou un service d’entretien qualifié ou par le
fournisseur de gaz.
Page 2
MODELS BERLINLIGHTS43ZEN
PFS
®
USC
AND BERLINLIGHTS43ZEP
STAINLESS LINEAR
OUTDOOR GAS FIREPLACE
SYSTEM
OWNER’S OPERATION AND
INSTALLATION MANUAL
vised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible
to accidental burns.A physical barrier is recommended if
there are at-risk individuals in the house. To restrict ac-
cess to a replace or stove, install an adjustable safety
gate to keep toddlers, young children and other at-risk
individuals out of the room and away from hot surfaces.
WARNING: For Outdoor Use Only.
WARNING: Young children should be carefully super-
installation, adjustment,
alteration, service or
maintenance can cause
injury or property damage. Refer to this manual
for correct installation
and operational procedures. For assistance or
additional information
consult a qualified installer, service agency or
the gas supplier.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product
contains and/or generates
chemicals known to the State
of California to cause cancer or
birth defects or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be
working properly. Get fresh air at once! Have
heater serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart
or lung disease or anemia, those under the
inuence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this
replace
.
WARNING: Any change to
this replace or its controls can
be dangerous.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the replace.
Page 4
SAFETY
Continued
Fireplace become very hot when
in use. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young children when they are in the room
with replace. When using the
remote control, keep selector
switch in the OFF position to
prevent children from turning
on burners with remote.
Keep the appliance area clear
and free from combustible
materials, gasoline and other
ammable vapors and liquids.
The nish of the front face is
protected with a self adhering
plastic coating that must be
removed before fireplace is
operated. To prevent melting,
ensure that the plastic coating
protecting the nish is removed.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This replace shall be used only outdoors in
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a well ventilated space and shall not be used
in a building, garage or any other enclosed
area.
5. Do not use this replace as a wood-burning replace. Use only high temperature
pebbles that are approved for use with
this replace.
6.
To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 18.
7. Before using furniture polish, wax, carpet
cleaner or similar products, turn
off. If heated, the vapors from these products may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not run replace
• where ammable liquids or vapors are
used or stored
• under dusty conditions
9. Do not use this replace to cook food or
burn paper or other objects.
10. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service technician to inspect
the replace and to replace any part of the
control system and any gas control which
has been under water.
11. Turn fireplace off and let cool before
servicing. Only a qualied service person
should service and repair replace.
12. To prevent performance problems in
propane/LP units, do not use propane/LP
fuel tanks of less than 100 lbs. capacity
(propane/LP units only).
13. Provide adequate clearances around air
openings.
replace
WARNING: Do not slam or
strike doors. Damage can result
in a hazardous condition.
Discontinue use of the appliance
immediately if doors are damaged and
contact a qualied installer for repair.
Only doors certied with the appliance
shall be used.
126776-01A4
Page 5
SAFETY
Continued
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT IDENTIFICATION
Top
Spacers
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-fired supplemental room heaters
shall provide to each purchaser a copy of
527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
Nailing
Flange
Pebble Pan
Access Door
Figure 1 - Outdoor Linear Fireplace
PRODUCT FEATURES
OPERATION
This replace is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by
realistic ames. This replace is designed
for outdoor use only. It has been tested
and approved to ANSI Z21.97 standard for
126776-01A5
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outdoor decorative gas appliance and CAN
1-2.21-M85 standard for gas-red appliance
for outdoor installation.
Page 6
INSTALLATION
CAUTION: This fireplace
creates warm air currents.
These currents move heat to
wall surfaces next to replace.
Installing replace next to vinyl
or cloth wall coverings or oper-
ating replace where impurities
(such as, but not limited to, tobacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls or cause odors.
Note: Standoff spacers are attached to the
sides and top of your replace, these spacers
can be placed directly against wall or framing
materials.
IMPORTANT: Make sure replace is level. If re-
place is not level, burner will not work properly.
Use dimensions shown for rough openings to
create the easiest installation (see Figures 2
thru 5, page 6).
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your fireplace. If your gas
supply is not correct, do not install replace.
Call dealer where you bought replace for
proper type gas.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation.
CLEARANCES
Minimum clearances to combustibles for the
replace are as follows:
*Back and sides 1"
Perpendicular walls 8"
Floor (From bottom of Fireplace) 0"
Ceiling (From top of opening) 42"
Top of Standoffs 0"
* For back and sides of replace, do not pack
with insulation or other materials.
OUTDOOR ENCLOSURE
REQUIREMENTS
Must conform to one of the following conditions:
• With walls on all sides, but with no overhead cover;
• Within a partial enclosure which includes
an overhead cover and no more than
two side walls. These side walls may
be parallel, as in breezeway or at right
angles to each side; or
• Within a partial enclosure which includes
an overhead cover and three sidewalls,
as long as 30% or more of the horizontal
periphery of the enclosure is permanently open.
FRAMING AND FINISHING
Figure 2 page 6 shows typical framing of this
replace. Figure 3 page 6 shows framing for
see-thru installation. All minimum clearances
must be met. Steel framing may be necessary
or wood studs may be notched. Concrete
board is provided for facing around the replace as shown in Figure 4 page 6.
If you are using a separate combustible
mantel piece, refer to Figure 5, page 6 for
proper installation height. You can install
noncombustible mantels at any height above
the replace.
Note: Noncombustible mantels may discolor!
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126776-01A6
Page 7
15.25"
17.50"
53.25"
38"
15.25"
INSTALLATION
38"
53.25"
Figure 2 - Framing Clearances for One
Sided Application
38"
53.25"
Continued
Noncombustible
material may project
off this surface above
the firebox hood
Concrete
Board
Figure 4 - Installing Concrete Board
Mantel
Ref.
Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel
shelf.
A
B
C
D
E
Supplied firebox
hood must be
used at all times.
1
2
3
4
5
Depth Ref.
112" A24"
29" B21"
36" C18"
44" D16"
52" E14"
Wall
Mantel
from
Top of
Opening
TOP VIEW
Figure 3 - Framing Clearances for See-
Thru Application
4" to Face Opening
Combustible
Material May
Be Used
SAFE
ZONE
5"
33°
8"
Perpendicular
Wall
Figure 5 - Clearances for Combustible
Mantels
126776-01A7
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Page 8
INSTALLATION
Continued
1.816
Gas Line
Access
3.208
11 13/16"
16 1/2"
17 1/2"
5/8"
8 1/4"
29 13/16"
16 9/32"
29 25/32"
7 1/32"
2.716
1"
47"
44 1/16"
52"
55 1/16"
Gas Line
Access
Figure 6 - (V)LVFO43E Series Dimensions
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1.816
8.255
13.217
Electrical
Outlet
126776-01A8
Page 9
INSTALLATION
Continued
Mantel Clearances for Built-In
Installation
If placing mantel above built-in replace, you
must meet minimum clearance between man-
tel shelf and top of replace opening.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
rebox may become hot to the
touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
ELECTRICAL WIRING
INSTRUCTIONS
1. Remove electrical cover plate with bush-
ing from left side of replace front by
removing 2 sheet metal screws as shown
in Figure 7.
2. Slide power source wiring through electrical bushing opening and electrical cover
plate and make all necessary connections.
3. Slide all wiring connections in electrical
housing as shown in Figure 7.
4. Secure electrical cover plate with screws
previously removed.
Note: Electrical housing and cover plate have
sharp edges. Wear protective gloves.
Sheet
Metal
Screws
Electrical
Bushing
14GA
Electrical
Housing
Receptacle
(Supplied)
Black &
White
Ground
(16GA Green)
Figure 7 - Connecting Electricity
Electrical
Cover
Plate
Wire Nut (3x)
(Not Supplied)
Power Source Wiring
(Not Supplied)
To Power
Source (120V)
Electrical Cover
Plate and
Electrical Bushing
Outer Wrapper
of Fireplace
CHECK GAS TYPE
Use proper gas type for the replace unit you
are installing. If you have conicting gas types,
do not install replace. See retailer where you
purchased the replace for proper replace
according to your gas type.
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: A qualied service
person must connect replace
to gas supply. Follow all local
codes.
CAUTION: Never connect pro-
pane/LP replace directly to the
propane/LP supply. This replace
requires an external regulator
(not supplied). Install the external
regulator between the replace
and propane/LP supply.
126776-01A9
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Page 10
INSTALLATION
Continued
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved exible gas line with gas connec-
tor (if allowed by local codes) (not provided)
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, fireplace
regulator damage could occur. Install external regulator with the vent pointing down as
shown in Figure 8. Pointing the vent down
protects it from freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to replace.
If pipe is too small, undue loss
of volume will occur.
External
Regulator
Figure 8 - External Regulator on
Propane/LP Supply Tank with Vent
Pointing Down
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from replace
(see Figure 8).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged replace valves. Never use
sealant on are threads.
Propane/LP
Supply Tank
Vent
Pointing
Down
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 9, page
10. Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and replace. Locate
sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture
and contaminants. This keeps them from go-
ing into replace gas controls. If sediment trap
is not installed or is installed wrong, replace
may not run properly.
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126776-01A10
Page 11
INSTALLATION
Continued
Equipment Shutoff
Valve With 1/8" NPT
Tap*
3" Minimum
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 9 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
CONNECTING FIREPLACE TO
GAS SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• sealant (resistant to propane/LP gas, not
provided)
Natural Gas
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
1. Route exible gas line (provided by installer) from equipment shutoff valve to
replace. Route exible gas supply line
through one of the access holes on side
of replace.
2. Attach exible gas line from gas supply to
control valve (see Figure 10).
3. Check all gas connections for leaks. See
Checking Gas Connections.
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been installed
between propane/LP supply and
replace. See guidelines under
Connecting Fireplace to Gas
Supply.
Gas Shutoff
Valve
1/2" NPT Incoming
Gas Line
Note:
1) Wire connections not shown for clarity
2) * 1/8" NPT Plugged Tapping
126776-01A11
Flexible Gas Line
Do NOT Kink
Figure 10 - Connecting Incoming Gas Line to Flex Gas Line
Inlet Pressure Tap
Outlet Pressure Tap
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Pilot Adjustment
IN
PILOTADJ
MAIN
PILOT
OUT
Set Screw
Page 12
INSTALLATION
Continued
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect replace with its appliance
main gas valve (control valve) and equip-
ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage replace regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 11).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 12 or
13). Apply noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 11 - Equipment Shutoff Valve
Open
Closed
Equipment
Propane/
LP Supply
Tank
Figure 12 - Checking Gas Joints for
Propane/LP Gas Fireplace
Gas Meter
Figure 13 - Checking Gas Joints for
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure
11).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures 12
or 13). Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 16).
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to
Appliance, page 17).
Shutoff Valve
Gas Valve
Equipment
Shutoff Valve
Gas Valve
Natural Gas Fireplace
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126776-01A12
Page 13
INSTALLATION
Continued
FINISHING FIREPLACE FOR
INSTALLATION
(V)LVFO43 series replace come with the rear
panel semi-installed. If you will be using the
replace for a one sided regular application,
you will need to nish the installation of the
rear panel. If you will be upgrading the re-
place to a see-thru, the rear panel will need
to be removed (See Upgrading (V)LVFO43 Series to See-Thru Application).
1. Using self-tapping screws provided and
holes on rear panel as a guide, screw
the rear panel to the replace as shown
in Figure 14.
INSTALLING HOOD
1. Loosen screws at top of face opening and
slide hood through screws as shown in
Figure 15.
2. Tighten screws securing hood to replace.
UPGRADING (V)LVFO43 TO SEETHRU APPLICATION
Removing Rear Panel
1. In the rear of the replace, locate screws
at top of rear panel and remove as shown
in Figure 16. Discard screws and rear
panel.
2. Unscrew mount bracket from top face as
shown in Figure 17. Discard mounting
bracket and replace screws.
Figure 16 - Removing Rear Panel for
See-Thru Applications
Figure 14 - Installing Rear Panel for
Regular Applications
Figure 17 - Removing for See-Thru
Figure 15 - Installing Hood
126776-01A13
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Applications
Page 14
INSTALLATION
Continued
Removing False Door
1. In the rear of the replace, Unlock 3 door
latches on top of firebox using your
ngers or the latch opener provided.
2. Hook opener over latch as shown in Figure 18. Swing the bottom of the opener
down toward the door. You will not need
to pull down.
3. Tilt open false door 45° from the top of
rebox and lift up to release door from
retaining channel.
Figure 18 - Latch Opener
Removing Rear Interior Wall
1. Through rebox opening in the front of the
replace, unscrew 4 corner brackets from
the rebox top (See Figure 19).
2. Remove 2 side walls and then the rear
wall. Discard rear wall.
3. Replace 2 side walls and reinstall the
corner brackets.
Rear
Panel
Installing Access Door Retaining
Brackets
1. Screw access door retaining brackets into
the inner side face using 2 screws on both
the left and right side as shown in Figure
20.
Installing Side Face Filler
1. Screw side face ller into rebox side
bafe using 2 screws on both the left and
right side as shown in Figure 21.
Retaining
Bracket
Figure 20 - Installing Access Door
Retaining Brackets for See-Thru
Applications
Bracket
Side
Panel
Figure 19 - Removing Rear Interior Wall
for See-Thru Applications
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Figure 21 - Installing Side Face Filler for
See-Thru Applications
126776-01A14
Page 15
INSTALLATION
Installing Access Door
1. Place access door into rectangular opening in front of the glass door with the
slanted side facing forward. The slanted
surface will slide underneath the ange of
the bottom face Insert tabs on side of access door into slots on retaining brackets
(See Figure 22).
Side
Filler
Access
Door
Continued
5. Light switch is located on the right hand
side as shown in Figure 24.
6. ON/OFF switch is located on the left hand
side as shown in Figure 24.
Flange on
Face Bottom
Figure 22 - Access Door for See-Thru
Applications
Installing Hood
1. Install hood as shown on page 12.
Locating Control Module
1. Remove Access Plate (See Figure 22).
2. Remove 2 screws on top of the electronic
access cover (See Figure 23).
3. Remove electronic access cover by gently
pulling up and out of the replace. There
are two switches connected to cover.
4. The control module is located on the left
as shown in Figure 24.
ON/OFF
Switch
Module
Figure 24 - Control Module (Face Bottom
Remote
Receiver
Gas
not shown for Clarity)
Backup
Battery
Light
Switch
GLASS PEBBLE INSTALLATION
WARNING: Do not change
or substitute glass pebbles
provided with this replace. If
replacing, use only replacement
glass pebbles. See Replacement Parts page 27.
Green glass pebbles are included with your
replace.
1. Place glass pebbles in a single layer
evenly on the pebble pan. Make sure not
to place any on the burner in the center
of the pebble pan.
Electronic
Access Cover
Figure 23 - Removing Control Access Cover
(Face Bottom not shown for Clarity)
126776-01A15
Remove
Screws
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Page 16
INSTALLATION
Continued
GLASS PANEL INSTALLATION
The glass panel assembly should be installed
after the replace is completely framed and
nished. The brackets are attached to the front
side face of the replace using two screws as
shown in Figure 25. Position the glass panel
in the bracket so that it is securely in place.
The glass panel can be placed in two different
height locations.
Bracket
NOTE: The module must be programmed to
the Remote Control Transmitter.
• To program the module (make sure the
system has power), locate the learn button (Figure 27) on the module. Locate
the metal shield that is covering the
module and remove the screw on top.
Use a small thin object like a paper clip
(not sharp points) to press and release
the learn button. There will be a beep
sound from the module. Then press any
button on the remote transmitter. Once
the module's internal receiver accepts
the transmitter code, there will be a
series of conrming beeps.
• The remote system is ready for use.
• Pushing and holding the LEARN but-
ton for 6 seconds will result in clearing
the transmitter security code from the
module's memory. The module will make
three long beeps in succession when it
has been cleared.
Screws
Glass
Panel
Figure 25 - Installing Glass Panel
GAS CONTROL MODULE SYSTEM
REMOTE CONTROL FEATURE
The module has a built in remote control
receiver that allows the user to program
the remote transmitter at any time during or
after the installation of the burner.
1. There is a switch located on the right
side of the module that reads REMOTE/OFF (Figure 26).
2. When the remote/off switch is in the
OFF position, the burner will operate
from the rocker switch or wall switch
connected to the two BROWN wires
on the module.
3. When the remote/off is in the REMOTE
position the burner will operate from
the Remote Control Transmitter.
www.Astria.US.com
Remote/Off Switch
“S” Pilot Connection
ADJ.
“I” Pilot Connection
Figure 26 - Gas Module Right Side
Learn Button
AUX Connection
Figure 27 - Gas Module Left Side
126776-01A16
Page 17
INSTALLATION
Continued
IGNITOR ASSEMBLY
The ignitor assembly is factory preset for
proper ignition of the burner. Alterations may
have occurred during shipping and handling.
Call a qualied service person to readjust the
ignitor assembly if necessary.
The ignitor should be positioned as shown
in Figure 28.
Note: Figure 28, shows the correct positioning
of the ignitor and sensing rod.
If your ignitor assembly does not meet these
requirements:
• turn appliance off (see To Turn Off Gas to
Appliance, page 17).
• see Troubleshooting, page 18
OPERATION
Note: Reference only, not to scale
Ignitor
Ground
Electrode
Sensing
Rod
Spark
Gap
0.120
0.8000
Figure 28 - Ignitor
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance does not have a pilot,
it is equipped with an ignition device
which automatically lights the pilot. Do
not light pilot by hand.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
126776-01A17
www.Astria.US.com
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C.
Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
Page 18
OPERATION
Continued
LIGHTING
INSTRUCTIONS
This appliance requires 120V electricity for
normal operation. Control module should be
plugged into electrical outlet located under-
neath rebox bottom. Back up battery supply
is available for power outages.
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn safety shutoff switch to the OFF
position.
4. Remove access cover.
5. Turn equipment shutoff valve clockwise
to the OFF position (see Figure
29). Do not force.
6. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information. If you don't smell
gas, go to the next step.
7. Turn equipment shutoff valve counterclockwise to the ON position. Do
not force.
8. Replace access cover.
9. Turn on all electric power to appliance.
10. Turn safety shutoff switch to the ON
position.
11. Visually locate ignitor. Ignitor should begin
to spark and main burner should ignite
once ame appears at pilot.
• If lighting appliance for the rst time each
season, it may take several attempts
before supply gas can reach pilot and
main burners.
• If appliance will not stay lit after several
attempts, follow instructions under To
Turn Off Gas To Appliance and call your
service technician or gas supplier.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
1. Push remote control to “OFF” position.
2. Turn off all electric power to appliance if
service is to be performed.
3. Turn equipment shutoff valve clockwise
to OFF. Do not force.
4. Replace access cover.
MAIN
IN
PILOTADJ
PILOT
Incoming
Gas Line
Equipment
OUT
Shutoff Valve
Figure 29 - Turning Equipment Shutoff Valve to the OFF Position
www.Astria.US.com
126776-01A18
Page 19
CLEANING AND MAINTENANCE
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service
person.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result
in sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have replace inspected yearly
by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the ignitor.
1. Shut off the unit. Allow the unit to cool for
at least thirty minutes.
2. Inspect burner, air shutter and orice for
dust and dirt (see Figure 30).
3. Blow air through the ports/slots and holes
in the burner.
4. Check the orice located at the end of
the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4 above.
Burner
Venturi
Figure 30 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Air Shutter
126776-01A19
www.Astria.US.com
Page 20
INSPECTING BURNERS
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes
in the tting at the burner entrance. These
holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if needed. Blocked air holes
will create soot.
MAIN BURNER
Periodically inspect all burner ame holes with
the replace running. Some burner ame holes
may become blocked by debris or rust, with no
ame present. If so, turn off replace and let
cool. Remove blockage. Blocked burner ame
holes will create soot.
REPLACING LIGHT BULB
BURNER FLAME PATTERN
WARNING: If yellow tipping
occurs, your replace could
produce increased levels of
carbon monoxide.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt
or other ne particles enter the
replace and burn causing brief
patches of orange ame.
Burner ames will be steady, not lifting or
oating. Flame patterns will be different from
unit to unit and will vary depending on installation type and weather conditions. This can
be dangerous. Inspect ames after installation
to ensure proper installation and performance.
If burner ame pattern differs from that de-
scribed:
• turn replace off (see To Turn Off Gas to
Appliance, page 17)
• see Troubleshooting, page 21
Light assembly is located underneath the
burner assembly (see page 24 for reference).
1. Unplug power supply.
2. Remove access door (Figure 22, page
14).
3. Remove glass panel if installed (Figure
25, page 15).
6. Remove six screws holding the pebble
pan (see item #17 on page 26 for reference).
7. Using a small slotted screw driver, care-
fully slide it under the edge of light bulb
cover and pry it open. Pull burned out
bulb and replace.
8. Replace all in reverse order.
126776-01A20
Page 21
WIRING DIAGRAM
Orange
Orange
Orange
Red
Brown
Black
Solenoid
White
Brown
Brown
Green
Ignitor
Pilot
I
S
AUX
AF-5000MOD
AF-4000
AF-4000B/P
Control Module
Black
Black
SWI
SWI
(GND)
Red
HI/LO
Main
Black
BATTERY PACK
Black
Red
Black
Red
SIZE
"AA"
SIZE
"AA"
SIZE
"AA"
SIZE
"AA"
AC
Power
Adapter
110V
MAX. 15 AMPS
126776-01A21
www.Astria.US.com
Page 22
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualied service person should service and repair appliance.
Note: All troubleshooting items are listed in order of operation.
Remote /Ignitor has a special feature. It will allow heat from the burner to dry the probe and
burner assembly due to excess moisture, caused by rain, humidity or condensation. To activate:
• Press and hold the HI and LO buttons on the transmitter for 30-45 seconds. This allows
the sparking to start and the burner to ignite.
• Release the HI and LO buttons, after the allotted time, sparking will stop and the burner
will go out.
• Press and hold the ON button and sparking will start again and burner should ignite.
• Release the ON button. The sparking will stop, and the burner should stay ON.
• Repeat if necessary.
OBSERVED PROBLEM
When ''ON'' button on remote
control is pressed, there is no
spark at ignitor assembly
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, battery power low or battery
not installed correctly (electronic ignition models only)
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor
4. Replace ignitor
5. Adjust ignitor wires as
shown in Figure 28 on page
16. Replace ignitor assembly if repositioning does not
correct the problem
6. Replace ignitor
7. Install new alkaline battery
in remote control and battery pack. Verify batteries
are installed correctly. (5.4
volts batteries required to
operate valve system)
When ''ON'' button on remote
control is pressed, there is
spark at ignitor but no ignition
1. Gas supply turned off or
equipment shutoff valve
closed
2.
Air in gas lines when installed
3. Depleted gas supply (propane/LP only)
4. Control module not in REMOTE position
5. Gas control valve pressure
setting is not correct
6. Inlet gas pressure is too low
7. Burner orice(s) clogged
8. Wire disconnected from
gas control
9. Ground wire issue
www.Astria.US.com
1. Turn on gas supply or open
equipment shutoff valve
2. Repeat igniting operation
until air is removed
3. Contact local propane/LP
gas company
4. Set control module to REMOTE position
5. Contact qualified service
person to check pressure
6. Contact local natural or
propane/LP gas company
7. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
8.
See Wiring Diagram, page
20
9.
Verify black ground wire
from module is secured un-
der screw adjacent to ignitor
126776-01A22
Page 23
OBSERVED PROBLEM
Delayed ignition of burner
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Manifold pressure is too low
2. Burner orice clogged
REMEDY
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
Burner backring during com-
bustion
Slight smoke or odor during
initial operation
Appliance produces a whistling noise when burners are lit
White powder residue forming
within burner box or on adjacent walls or furniture
Remote does not function
Appliance produces a clicking/
ticking noise just after burners
are lit or shut off
1. Burner orice is clogged or
damaged
2. Damaged burner
1. Residues from manufacturing processes
1. Air in gas line
2. Air passageways on appliance blocked
3. Dirty or partially clogged
burner orice.
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Battery is not installed. Battery power is low
1. Metal expanding while
heating or contracting while
cooling
2. Ignitor Assembly is out of
position
3. Wind is disturbing the burner flame and the ignitor
assembly is relighting the
burner
4. Wire connection loose or
wire broken
1. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice
2. Replace damaged burner
1. Problem will stop after a few
hours of operation
1. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
2. Observe minimum installation clearances (see pages
5 through 8)
3. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
1. Turn appliance off when
using furniture polish, wax,
carpet cleaners or similar
products
1. Replace batteries in battey pack and in hand-held
remote
1. This is normal with most
appli ances. If noise is exces-
sive, contact qualied service
person
2. Check ignitor position and
adjust if needed. See Figure
28 page 16.
3. Should wind disturb the
burner flame, the ignitor
will automatically spark
to relight the burner. This
is normal when the appliance is installed outdoors
in windy conditions.
4. Check wiring connections
(see wiring diagram, page
20). Replace wire harness
if necessary.
126776-01A23
www.Astria.US.com
Page 24
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Appliance produces unwanted odors
POSSIBLE CAUSE
1. Appliance burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new carpet, etc. (See IMPORTANT
statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
REMEDY
1. Stop using odor causing
products while appliance
is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all
leaks (see Checking Gas Connections, page 10)
Appliance shuts off in use
Gas odor even when control
knob is in OFF position
Module makes one beep
every one second
Gas odor during combustion
1. Low line pressure
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control
defective
1. The burner did not successfully ignite
1. Gas leak. See Warning
statement at top of page
www.Astria.US.com
1. Contact local natural or
propane/LP gas company
1. Locate and correct all
leaks (see Checking Gas Connections, page 10)
2. Replace control valve or
gas control
1. Press OFF then ON buttons to re-attempt ignition.
Refer to '' When ''on'' button on remote control is
pressed, there is spark at
ignitor but no ignition'' on
page 21
1. Locate and correct all
leaks (see Checking Gas Connections, page 10)
126776-01A24
Page 25
PARTS
MODELS BERLINLIGHTS43ZEN AND BERLINLIGHTS43ZEP
3
4
4
4
5
6
4
2
1
12
13
14
16
15
17
18
19
126776-01A25
11
8
9
10
12
4
22
20
21
www.Astria.US.com
7
Page 26
This list contains replaceable parts used in your replace. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 27 of this manual.
KEY
NO. PART NO. DESCRIPTION
BerlinLights
43ZEN
BerlinLights
43ZENQTY.
1126396-01 Pilot Bracket••1
126396-02 Pilot Bracket Top••1
2126398-01 Ignitor, Direct Spark••1
3125752-02 Burner Assembly Stainless Steel••1
4125961-02 Light Assembly w/ Wire Harness ••1
125236-02 Valve LP.•1
2214396Connector, 3/8 Tube X 3/8 MPT••1
PARTS AVAILABLE NOT SHOWN
125643-04 Remote Control••1
1425330" Flex Line••1
125999-04 Green Pebbles (6 lbs)••1
125066-01 A/C Adapter••
www.Astria.US.com
126776-01A26
Page 27
PARTS
MODELS BERLINLIGHTS43ZEN AND BERLINLIGHTS43ZEP
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts on page 27 of this manual.
1
1
5
6
9
7
8
9
17
10
14
16
15
KEY
NO. PART NO.DESCRIPTION
12
13
16
11
10
13
1125847-01 Top Spacer
2125757-02 Top Nailing Flange
3125805-01 Rear Panel
4125741-02 False Door Assembly
5125757-01 Side Nailing Flange
6110037-01 Electric Duct Assembly
721171Cover Gas Conduit
8125767-02 Access Cover Retaining Bracket
9125763-02 Corner Bracket Stainless
10 125766-02 Side Walls
11 125761-02 Rear Wall LVFO
12 125768-02 Access Door Stainless
13 125766-02 Side Face Filler Stainless
14 125975-02 Fireplace Hood Stainless
15 126399-01 Glass, tempered
16 126397-01 Bracket, Glass Retainer
17 125753-02 Pebble Pan LVFO
1
1
8
7
BerlinLights
2
2
4
43ZEN
••
••
••
••
••
••
••
••
••
••
••
••
••
••
••
••
••
3
5
BerlinLights
43ZEP
QTY.
4
2
1
1
4
1
2
2
4
2
1
1
2
1
1
2
1
126776-01A27
www.Astria.US.com
Page 28
SPECIFICATIONS
BerlinLights43ZEN
• Rating (Variable): 25/39,000 Btu/Hr
• Gas Type: Natural Gas
• Ignition: Electronic
• Pressure Manifold Setting: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 10.5" W.C.,
Minimum* - 5.5" W.C.
* For purposes of input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PROD-
UCTS at 1-800-655-2008.
BerlinLights43ZEP
• Rating (Variable): 29/37,000 Btu/Hr
• Gas Type: Propane/LP Gas
• Ignition: Electronic
• Pressure Manifold Setting: 10.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 14" W.C.
Minimum* - 11" W.C.
* For purposes of input adjustment
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• for propane/LP unit, propane/LP gas supply
may be low
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
ACCESSORIES
NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local
dealer. If they can not supply these accessories
call INNOVATIVE HEARTH PRODUCTS at
1-800-655-2008 for information. You can also
write to the address listed on the back page
of this manual.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please
have your model and serial numbers of your
heater ready.
You can also visit our web site at
www.IHP.US.com.
Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria™ brand gas fireplace ("Product") to be free from defects in materials and workmanship at
the time of manufacture. The Product body and firebox carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal breakage
only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and
while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates,
as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited
Lifetime Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and firebox carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded from
this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:
Burner – Repair or replacement for five years from the date of installation
Gas components & electrical components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Light bulbs & batteries – Replacement for 90 days from the date of installation
Logs – Replacement for five years from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation
Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit
Tempered Glass -Replacement for one year from the date of installation
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions
which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting
configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after
repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular
use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.