Astria BerlinLights43ZEP, BerlinLights43ZEN Installation And Operation Instructions Manual

Page 1
Installation and Operation Instructions
DANGER
AstriaTM Stainless Outdoor Linear Fireplace
P/N 126776-01 Rev. A 1/2014 Models
P126776-01
BerlinLights43ZEN BerlinLights43ZEP
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
Installateur : Laissez cette notice avec l’appareil. Consommateur : Conservez cette notice pour consultation ultérieure.V
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE WARNING
• This appliance can produce carbon monoxide which has no odor.
• Using it in an enclosed space can kill you.
• Never use this appliance in an enclosed space such as a camper, tent, car or home.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating and maintenance instructions thoroughly before install­ing or servicing this equipment.
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appli­ance and immediately call your gas supplier or fire department.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed
by a qualified installer, service agency or the gas supplier.
AVERTISSEMENT : Assurez-vous de bien suivre les instructions données dans cette notice pour réduire au minimum le risque d’incindie ou d’explosion ou pour éviter tout dommage matériel, toute blessure ou la mort.
— Ne pas entreposer ni utilizer d’essence ni d’autres
vapeurs ou liquides inflammables dans le voisinage de cet appareil ou de tout autre appareil.
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne pas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur. Ne pas vous
servir des téléphones se trouvant dans le bâtiment où vous trouvez.
• Appelez immédiatement votre fournisseur de gaz depuis un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz, appelez le service des incindies.
— L’installation et l’entretien doivent être assurés par un
installateur ou un service d’entretien qualifié ou par le fournisseur de gaz.
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MODELS BERLINLIGHTS43ZEN
PFS
®
USC
AND BERLINLIGHTS43ZEP
STAINLESS LINEAR
OUTDOOR GAS FIREPLACE
SYSTEM
OWNER’S OPERATION AND
INSTALLATION MANUAL
vised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental burns.A physical barrier is recommended if there are at-risk individuals in the house. To restrict ac-
cess to a replace or stove, install an adjustable safety
gate to keep toddlers, young children and other at-risk individuals out of the room and away from hot surfaces.
WARNING: For Outdoor Use Only.
WARNING: Young children should be carefully super-
For more information, visit www.Astria.US.com
Page 3
Safety .................................................................. 3
TABLE OF CONTENTS
Local Codes......................................................... 5
Product identication ........................................... 5
Product Features ................................................. 5
Installation ........................................................... 6
Operation ........................................................... 17
Cleaning and Maintenance ................................ 19
Inspecting Burners............................................. 20
Replacing Light Bulb.......................................... 20
SAFETY
Wiring Diagram .................................................. 21
Troubleshooting ................................................. 22
Parts .................................................................. 25
Specications .................................................... 28
Replacement Parts ............................................ 28
Service Hints ..................................................... 28
Technical Service............................................... 28
Accessories ....................................................... 29
Warranty ............................................................ 29
WARNING: Improper
installation, adjustment, alteration, service or maintenance can cause injury or property dam­age. Refer to this manual for correct installation and operational proce­dures. For assistance or additional information consult a qualified in­staller, service agency or the gas supplier.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects or other reproduc­tive harm.
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, op-
erate or service this replace. Improper use of this replace
can cause serious injury or death from burns, re, explo­sion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be
working properly. Get fresh air at once! Have heater serviced. Some people are more af­fected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the
inuence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are odorless. An odor­making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this
replace
.
WARNING: Any change to
this replace or its controls can
be dangerous.
Due to high temperatures, the appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the replace.
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SAFETY
Continued
Fireplace become very hot when in use. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fire­place will remain hot for a time after shutdown. Allow surfaces to cool before touching.
Carefully supervise young chil­dren when they are in the room
with replace. When using the
remote control, keep selector switch in the OFF position to prevent children from turning on burners with remote.
Keep the appliance area clear and free from combustible materials, gasoline and other
ammable vapors and liquids.
The nish of the front face is
protected with a self adhering plastic coating that must be removed before fireplace is operated. To prevent melting, ensure that the plastic coating
protecting the nish is removed.
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/ LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup­plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This replace shall be used only outdoors in
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a well ventilated space and shall not be used in a building, garage or any other enclosed area.
5. Do not use this replace as a wood-burn­ing replace. Use only high temperature
pebbles that are approved for use with
this replace.
6.
To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 18.
7. Before using furniture polish, wax, carpet cleaner or similar products, turn off. If heated, the vapors from these prod­ucts may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not run replace
• where ammable liquids or vapors are
used or stored
• under dusty conditions
9. Do not use this replace to cook food or burn paper or other objects.
10. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service technician to inspect the replace and to replace any part of the
control system and any gas control which has been under water.
11. Turn fireplace off and let cool before
servicing. Only a qualied service person should service and repair replace.
12. To prevent performance problems in propane/LP units, do not use propane/LP fuel tanks of less than 100 lbs. capacity (propane/LP units only).
13. Provide adequate clearances around air
openings.
replace
WARNING: Do not slam or strike doors. Damage can result in a hazardous condition.
Discontinue use of the appliance
immediately if doors are damaged and
contact a qualied installer for repair.
Only doors certied with the appliance
shall be used.
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SAFETY
Continued
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT IDENTIFICATION
Top Spacers
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Mas­sachusetts.
Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.
Nailing Flange
Pebble Pan
Access Door
Figure 1 - Outdoor Linear Fireplace
PRODUCT FEATURES
OPERATION
This replace is clean burning. It requires no
outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by
realistic ames. This replace is designed
for outdoor use only. It has been tested and approved to ANSI Z21.97 standard for
126776-01A 5
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outdoor decorative gas appliance and CAN
1-2.21-M85 standard for gas-red appliance
for outdoor installation.
Page 6
INSTALLATION
CAUTION: This fireplace creates warm air currents. These currents move heat to
wall surfaces next to replace. Installing replace next to vinyl
or cloth wall coverings or oper-
ating replace where impurities
(such as, but not limited to, to­bacco smoke, aromatic candles,
cleaning uids, oil or kerosene lamps, etc.) in the air exist, may
discolor walls or cause odors.
Note: Standoff spacers are attached to the
sides and top of your replace, these spacers
can be placed directly against wall or framing materials.
IMPORTANT: Make sure replace is level. If re-
place is not level, burner will not work properly.
Use dimensions shown for rough openings to
create the easiest installation (see Figures 2 thru 5, page 6).
CHECK GAS TYPE
Use the correct gas type (natural or pro­pane/LP) for your fireplace. If your gas
supply is not correct, do not install replace. Call dealer where you bought replace for
proper type gas.
WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rat­ing plate. Field conversion is not permitted.
INSTALLATION CLEARANCES
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from
oor, ceiling and adjoining wall.
Carefully follow the instructions below. This will ensure safe installation.
CLEARANCES
Minimum clearances to combustibles for the
replace are as follows:
*Back and sides 1" Perpendicular walls 8" Floor (From bottom of Fireplace) 0" Ceiling (From top of opening) 42" Top of Standoffs 0"
* For back and sides of replace, do not pack
with insulation or other materials.
OUTDOOR ENCLOSURE REQUIREMENTS
Must conform to one of the following condi­tions:
• With walls on all sides, but with no over­head cover;
• Within a partial enclosure which includes
an overhead cover and no more than two side walls. These side walls may be parallel, as in breezeway or at right
angles to each side; or
• Within a partial enclosure which includes
an overhead cover and three sidewalls, as long as 30% or more of the horizontal periphery of the enclosure is perma­nently open.
FRAMING AND FINISHING
Figure 2 page 6 shows typical framing of this
replace. Figure 3 page 6 shows framing for
see-thru installation. All minimum clearances must be met. Steel framing may be necessary or wood studs may be notched. Concrete board is provided for facing around the re­place as shown in Figure 4 page 6.
If you are using a separate combustible mantel piece, refer to Figure 5, page 6 for proper installation height. You can install noncombustible mantels at any height above
the replace.
Note: Noncombustible mantels may discolor!
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126776-01A6
Page 7
15.25"
17.50"
53.25"
38"
15.25"
INSTALLATION
38"
53.25"
Figure 2 - Framing Clearances for One
Sided Application
38"
53.25"
Continued
Noncombustible material may project off this surface above the firebox hood
Concrete Board
Figure 4 - Installing Concrete Board
Mantel
Ref.
Note: All vertical measurements are from top of fireplace hood opening to bottom of mantel shelf.
A
B
C
D
E
Supplied firebox hood must be used at all times.
1
2
3
4
5
Depth Ref.
1 12" A 24" 2 9" B 21" 3 6" C 18" 4 4" D 16" 5 2" E 14"
Wall
Mantel
from
Top of
Opening
TOP VIEW
Figure 3 - Framing Clearances for See-
Thru Application
4" to Face Opening
Combustible Material May Be Used
SAFE ZONE
5"
33°
8"
Perpendicular Wall
Figure 5 - Clearances for Combustible
Mantels
126776-01A 7
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Page 8
INSTALLATION
Continued
1.816
Gas Line
Access
3.208
11 13/16"
16 1/2"
17 1/2"
5/8"
8 1/4"
29 13/16"
16 9/32"
29 25/32"
7 1/32"
2.716
1"
47"
44 1/16"
52"
55 1/16"
Gas Line
Access
Figure 6 - (V)LVFO43E Series Dimensions
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1.816
8.255
13.217
Electrical
Outlet
126776-01A8
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INSTALLATION
Continued
Mantel Clearances for Built-In Installation
If placing mantel above built-in replace, you
must meet minimum clearance between man-
tel shelf and top of replace opening.
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one of the following:
• raise the mantel to an accept­able height
• remove the mantel
NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the
rebox may become hot to the
touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.
ELECTRICAL WIRING INSTRUCTIONS
1. Remove electrical cover plate with bush-
ing from left side of replace front by
removing 2 sheet metal screws as shown in Figure 7.
2. Slide power source wiring through electri­cal bushing opening and electrical cover plate and make all necessary connec­tions.
3. Slide all wiring connections in electrical housing as shown in Figure 7.
4. Secure electrical cover plate with screws previously removed.
Note: Electrical housing and cover plate have sharp edges. Wear protective gloves.
Sheet Metal Screws
Electrical Bushing
14GA Electrical Housing
Receptacle (Supplied)
Black &
White
Ground (16GA Green)
Figure 7 - Connecting Electricity
Electrical Cover Plate
Wire Nut (3x) (Not Supplied)
Power Source Wiring (Not Supplied)
To Power Source (120V)
Electrical Cover Plate and Electrical Bushing
Outer Wrapper of Fireplace
CHECK GAS TYPE
Use proper gas type for the replace unit you are installing. If you have conicting gas types, do not install replace. See retailer where you purchased the replace for proper replace
according to your gas type.
INSTALLING GAS PIPING TO FIREPLACE LOCATION
WARNING: A qualied service
person must connect replace
to gas supply. Follow all local codes.
CAUTION: Never connect pro-
pane/LP replace directly to the propane/LP supply. This replace requires an external regulator (not supplied). Install the external regulator between the replace
and propane/LP supply.
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Page 10
INSTALLATION
Continued
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This gas is commonly known as wellhead gas.
Installation Items Needed
Before installing replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved exible gas line with gas connec-
tor (if allowed by local codes) (not provided)
* An equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer. For propane/LP units, the installer must
supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, fireplace regulator damage could occur. Install exter­nal regulator with the vent pointing down as shown in Figure 8. Pointing the vent down protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe. Inter­nally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow
proper gas volume to replace.
If pipe is too small, undue loss of volume will occur.
External Regulator
Figure 8 - External Regulator on
Propane/LP Supply Tank with Vent
Pointing Down
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up.
NPT tap must be upstream from replace
(see Figure 8).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment
shutoff valve is for turning on or shutting off the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could
result in clogged replace valves. Never use sealant on are threads.
Propane/LP Supply Tank
Vent Pointing Down
WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as shown in Figure 9, page
10. Locate sediment trap where it is within reach for cleaning. Install in piping system
between fuel supply and replace. Locate
sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from go-
ing into replace gas controls. If sediment trap is not installed or is installed wrong, replace
may not run properly.
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126776-01A10
Page 11
INSTALLATION
Continued
Equipment Shutoff
Valve With 1/8" NPT Tap*
3" Minimum
Cap Pipe Tee Nipple Joint
Sediment Trap
Figure 9 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer. ** Minimum inlet pressure for purpose of input
adjustment.
CONNECTING FIREPLACE TO GAS SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• sealant (resistant to propane/LP gas, not
provided)
Natural Gas
From Gas Meter (5" W.C.** to
10.5" W.C. Pressure)
Propane/LP
From External Regulator (11" W.C.** to 14" W.C. Pressure)
1. Route exible gas line (provided by in­staller) from equipment shutoff valve to replace. Route exible gas supply line
through one of the access holes on side
of replace.
2. Attach exible gas line from gas supply to
control valve (see Figure 10).
3. Check all gas connections for leaks. See Checking Gas Connections.
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
after installing or servicing. Cor­rect all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all leaks at once.
CAUTION: Make sure exter­nal regulator has been installed between propane/LP supply and
replace. See guidelines under
Connecting Fireplace to Gas Supply.
Gas Shutoff Valve
1/2" NPT Incoming Gas Line
Note:
1) Wire connections not shown for clarity
2) * 1/8" NPT Plugged Tapping
126776-01A 11
Flexible Gas Line Do NOT Kink
Figure 10 - Connecting Incoming Gas Line to Flex Gas Line
Inlet Pressure Tap
Outlet Pressure Tap
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Pilot Adjustment
IN
PILOTADJ
MAIN
PILOT OUT
Set Screw
Page 12
INSTALLATION
Continued
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect replace with its appliance main gas valve (control valve) and equip-
ment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig
will damage replace regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig­ure 11).
2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 12 or
13). Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Figure 11 - Equipment Shutoff Valve
Open
Closed
Equipment
Propane/ LP Supply Tank
Figure 12 - Checking Gas Joints for
Propane/LP Gas Fireplace
Gas Meter
Figure 13 - Checking Gas Joints for
PRESSURE TESTING FIREPLACE GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure
11).
2. Open main gas valve located on or near gas meter for natural gas or open pro­pane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures 12 or 13). Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 16). Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to
Appliance, page 17).
Shutoff Valve
Gas Valve
Equipment
Shutoff Valve
Gas Valve
Natural Gas Fireplace
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126776-01A12
Page 13
INSTALLATION
Continued
FINISHING FIREPLACE FOR INSTALLATION
(V)LVFO43 series replace come with the rear
panel semi-installed. If you will be using the
replace for a one sided regular application, you will need to nish the installation of the rear panel. If you will be upgrading the re-
place to a see-thru, the rear panel will need to be removed (See Upgrading (V)LVFO43 Series to See-Thru Application).
1. Using self-tapping screws provided and
holes on rear panel as a guide, screw
the rear panel to the replace as shown
in Figure 14.
INSTALLING HOOD
1. Loosen screws at top of face opening and slide hood through screws as shown in Figure 15.
2. Tighten screws securing hood to replace.
UPGRADING (V)LVFO43 TO SEE­THRU APPLICATION
Removing Rear Panel
1. In the rear of the replace, locate screws
at top of rear panel and remove as shown in Figure 16. Discard screws and rear panel.
2. Unscrew mount bracket from top face as
shown in Figure 17. Discard mounting bracket and replace screws.
Figure 16 - Removing Rear Panel for
See-Thru Applications
Figure 14 - Installing Rear Panel for
Regular Applications
Figure 17 - Removing for See-Thru
Figure 15 - Installing Hood
126776-01A 13
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Applications
Page 14
INSTALLATION
Continued
Removing False Door
1. In the rear of the replace, Unlock 3 door
latches on top of firebox using your
ngers or the latch opener provided.
2. Hook opener over latch as shown in Fig­ure 18. Swing the bottom of the opener down toward the door. You will not need to pull down.
3. Tilt open false door 45° from the top of
rebox and lift up to release door from
retaining channel.
Figure 18 - Latch Opener
Removing Rear Interior Wall
1. Through rebox opening in the front of the replace, unscrew 4 corner brackets from the rebox top (See Figure 19).
2. Remove 2 side walls and then the rear wall. Discard rear wall.
3. Replace 2 side walls and reinstall the corner brackets.
Rear Panel
Installing Access Door Retaining Brackets
1. Screw access door retaining brackets into the inner side face using 2 screws on both the left and right side as shown in Figure
20.
Installing Side Face Filler
1. Screw side face ller into rebox side bafe using 2 screws on both the left and
right side as shown in Figure 21.
Retaining Bracket
Figure 20 - Installing Access Door
Retaining Brackets for See-Thru
Applications
Bracket
Side Panel
Figure 19 - Removing Rear Interior Wall
for See-Thru Applications
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Figure 21 - Installing Side Face Filler for
See-Thru Applications
126776-01A14
Page 15
INSTALLATION
Installing Access Door
1. Place access door into rectangular open­ing in front of the glass door with the slanted side facing forward. The slanted
surface will slide underneath the ange of
the bottom face Insert tabs on side of ac­cess door into slots on retaining brackets (See Figure 22).
Side Filler
Access Door
Continued
5. Light switch is located on the right hand side as shown in Figure 24.
6. ON/OFF switch is located on the left hand side as shown in Figure 24.
Flange on Face Bottom
Figure 22 - Access Door for See-Thru
Applications
Installing Hood
1. Install hood as shown on page 12.
Locating Control Module
1. Remove Access Plate (See Figure 22).
2. Remove 2 screws on top of the electronic access cover (See Figure 23).
3. Remove electronic access cover by gently
pulling up and out of the replace. There
are two switches connected to cover.
4. The control module is located on the left as shown in Figure 24.
ON/OFF Switch
Module
Figure 24 - Control Module (Face Bottom
Remote Receiver
Gas
not shown for Clarity)
Backup Battery
Light
Switch
GLASS PEBBLE INSTALLATION
WARNING: Do not change
or substitute glass pebbles
provided with this replace. If
replacing, use only replacement glass pebbles. See Replacement Parts page 27.
Green glass pebbles are included with your
replace.
1. Place glass pebbles in a single layer evenly on the pebble pan. Make sure not to place any on the burner in the center of the pebble pan.
Electronic Access Cover
Figure 23 - Removing Control Access Cover (Face Bottom not shown for Clarity)
126776-01A 15
Remove Screws
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Page 16
INSTALLATION
Continued
GLASS PANEL INSTALLATION
The glass panel assembly should be installed
after the replace is completely framed and nished. The brackets are attached to the front side face of the replace using two screws as
shown in Figure 25. Position the glass panel in the bracket so that it is securely in place. The glass panel can be placed in two different height locations.
Bracket
NOTE: The module must be programmed to the Remote Control Transmitter.
To program the module (make sure the
system has power), locate the learn but­ton (Figure 27) on the module. Locate the metal shield that is covering the module and remove the screw on top.
Use a small thin object like a paper clip
(not sharp points) to press and release the learn button. There will be a beep sound from the module. Then press any button on the remote transmitter. Once the module's internal receiver accepts the transmitter code, there will be a
series of conrming beeps.
The remote system is ready for use.
Pushing and holding the LEARN but-
ton for 6 seconds will result in clearing the transmitter security code from the module's memory. The module will make three long beeps in succession when it has been cleared.
Screws
Glass Panel
Figure 25 - Installing Glass Panel
GAS CONTROL MODULE SYSTEM
REMOTE CONTROL FEATURE
The module has a built in remote control receiver that allows the user to program the remote transmitter at any time during or after the installation of the burner.
1. There is a switch located on the right side of the module that reads RE­MOTE/OFF (Figure 26).
2. When the remote/off switch is in the OFF position, the burner will operate from the rocker switch or wall switch connected to the two BROWN wires on the module.
3. When the remote/off is in the REMOTE position the burner will operate from the Remote Control Transmitter.
www.Astria.US.com
Remote/Off Switch
“S” Pilot Connection
ADJ.
“I” Pilot Connection
Figure 26 - Gas Module Right Side
Learn Button
AUX Connection
Figure 27 - Gas Module Left Side
126776-01A16
Page 17
INSTALLATION
Continued
IGNITOR ASSEMBLY
The ignitor assembly is factory preset for proper ignition of the burner. Alterations may have occurred during shipping and handling.
Call a qualied service person to readjust the
ignitor assembly if necessary. The ignitor should be positioned as shown
in Figure 28. Note: Figure 28, shows the correct positioning
of the ignitor and sensing rod. If your ignitor assembly does not meet these
requirements:
• turn appliance off (see To Turn Off Gas to
Appliance, page 17).
• see Troubleshooting, page 18
OPERATION
Note: Reference only, not to scale
Ignitor
Ground Electrode
Sensing Rod
Spark Gap
0.120
0.8000
Figure 28 - Ignitor
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a re or explosion may result
causing property damage, per­sonal injury or loss of life.
A. This appliance does not have a pilot,
it is equipped with an ignition device which automatically lights the pilot. Do not light pilot by hand.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
126776-01A 17
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WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C.
Do not use this appliance if any part has been under water. Immediately call a
qualied service technician to inspect
the appliance and to replace any part of the control system and any gas control which has been under water.
Page 18
OPERATION
Continued
LIGHTING
INSTRUCTIONS
This appliance requires 120V electricity for normal operation. Control module should be plugged into electrical outlet located under-
neath rebox bottom. Back up battery supply
is available for power outages.
1. STOP! Read the safety information, col­umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn safety shutoff switch to the OFF position.
4. Remove access cover.
5. Turn equipment shutoff valve clockwise
to the OFF position (see Figure
29). Do not force.
6. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information. If you don't smell gas, go to the next step.
7. Turn equipment shutoff valve counter­clockwise to the ON position. Do not force.
8. Replace access cover.
9. Turn on all electric power to appliance.
10. Turn safety shutoff switch to the ON position.
11. Visually locate ignitor. Ignitor should begin to spark and main burner should ignite
once ame appears at pilot.
• If lighting appliance for the rst time each
season, it may take several attempts before supply gas can reach pilot and main burners.
• If appliance will not stay lit after several
attempts, follow instructions under To Turn Off Gas To Appliance and call your
service technician or gas supplier.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
1. Push remote control to “OFF” position.
2. Turn off all electric power to appliance if service is to be performed.
3. Turn equipment shutoff valve clockwise
to OFF. Do not force.
4. Replace access cover.
MAIN
IN
PILOTADJ
PILOT
Incoming Gas Line
Equipment
OUT
Shutoff Valve
Figure 29 - Turning Equipment Shutoff Valve to the OFF Position
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126776-01A18
Page 19
CLEANING AND MAINTENANCE
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep control areas, burner and cir­culating air passageways of
replace clean. Inspect these areas of replace before each use. Have replace inspected yearly by a qualied service
person.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in­let holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during
operation and have replace inspected yearly by a qualied service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or
home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could dam­age the ignitor.
1. Shut off the unit. Allow the unit to cool for at least thirty minutes.
2. Inspect burner, air shutter and orice for
dust and dirt (see Figure 30).
3. Blow air through the ports/slots and holes in the burner.
4. Check the orice located at the end of
the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 above.
Burner
Venturi
Figure 30 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Air Shutter
126776-01A 19
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Page 20
INSPECTING BURNERS
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes
in the tting at the burner entrance. These
holes may become blocked with dust or lint. Periodically inspect these holes for any block­age and clean if needed. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner ame holes with the replace running. Some burner ame holes
may become blocked by debris or rust, with no
ame present. If so, turn off replace and let cool. Remove blockage. Blocked burner ame
holes will create soot.
REPLACING LIGHT BULB
BURNER FLAME PATTERN
WARNING: If yellow tipping
occurs, your replace could
produce increased levels of
carbon monoxide.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt or other ne particles enter the replace and burn causing brief patches of orange ame.
Burner ames will be steady, not lifting or oating. Flame patterns will be different from
unit to unit and will vary depending on instal­lation type and weather conditions. This can
be dangerous. Inspect ames after installation
to ensure proper installation and performance. If burner ame pattern differs from that de-
scribed:
• turn replace off (see To Turn Off Gas to
Appliance, page 17)
• see Troubleshooting, page 21
Light assembly is located underneath the burner assembly (see page 24 for reference).
1. Unplug power supply.
2. Remove access door (Figure 22, page
14).
3. Remove glass panel if installed (Figure 25, page 15).
4. Remove rear interior panels (Figure 19, page 13).
www.Astria.US.com
5. Remove glass Pebbles.
6. Remove six screws holding the pebble pan (see item #17 on page 26 for refer­ence).
7. Using a small slotted screw driver, care- fully slide it under the edge of light bulb cover and pry it open. Pull burned out bulb and replace.
8. Replace all in reverse order.
126776-01A20
Page 21
WIRING DIAGRAM
Orange
Orange
Orange
Red
Brown
Black
Solenoid
White
Brown
Brown
Green
Ignitor
Pilot
I
S
AUX
AF-5000MOD
AF-4000
AF-4000B/P
Control Module
Black
Black
SWI
SWI
(GND)
Red
HI/LO
Main
Black
BATTERY PACK
Black
Red
Black
Red
SIZE
"AA"
SIZE
"AA"
SIZE
"AA"
SIZE
"AA"
AC
Power
Adapter
110V
MAX. 15 AMPS
126776-01A 21
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Page 22
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualied service person should service and repair appliance.
Note: All troubleshooting items are listed in order of operation.
Remote /Ignitor has a special feature. It will allow heat from the burner to dry the probe and burner assembly due to excess moisture, caused by rain, humidity or condensation. To activate:
Press and hold the HI and LO buttons on the transmitter for 30-45 seconds. This allows the sparking to start and the burner to ignite.
Release the HI and LO buttons, after the allotted time, sparking will stop and the burner will go out.
Press and hold the ON button and sparking will start again and burner should ignite.
Release the ON button. The sparking will stop, and the burner should stay ON.
Repeat if necessary.
OBSERVED PROBLEM
When ''ON'' button on remote control is pressed, there is no spark at ignitor assembly
POSSIBLE CAUSE
1. Ignitor electrode not con­nected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned wrong
6. Ignitor electrode broken
7. Battery not installed, bat­tery power low or battery not installed correctly (elec­tronic ignition models only)
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Replace ignitor
4. Replace ignitor
5. Adjust ignitor wires as
shown in Figure 28 on page
16. Replace ignitor assem­bly if repositioning does not correct the problem
6. Replace ignitor
7. Install new alkaline battery in remote control and bat­tery pack. Verify batteries are installed correctly. (5.4
volts batteries required to
operate valve system)
When ''ON'' button on remote control is pressed, there is spark at ignitor but no ignition
1. Gas supply turned off or
equipment shutoff valve
closed
2.
Air in gas lines when in­stalled
3. Depleted gas supply (pro­pane/LP only)
4. Control module not in RE­MOTE position
5. Gas control valve pressure setting is not correct
6. Inlet gas pressure is too low
7. Burner orice(s) clogged
8. Wire disconnected from gas control
9. Ground wire issue
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1. Turn on gas supply or open
equipment shutoff valve
2. Repeat igniting operation until air is removed
3. Contact local propane/LP gas company
4. Set control module to RE­MOTE position
5. Contact qualified service
person to check pressure
6. Contact local natural or propane/LP gas company
7. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
8.
See Wiring Diagram, page 20
9.
Verify black ground wire from module is secured un-
der screw adjacent to ignitor
126776-01A22
Page 23
OBSERVED PROBLEM
Delayed ignition of burner
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Manifold pressure is too low
2. Burner orice clogged
REMEDY
1. Contact local natural or propane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
Burner backring during com-
bustion
Slight smoke or odor during initial operation
Appliance produces a whis­tling noise when burners are lit
White powder residue forming within burner box or on adja­cent walls or furniture
Remote does not function
Appliance produces a clicking/
ticking noise just after burners
are lit or shut off
1. Burner orice is clogged or
damaged
2. Damaged burner
1. Residues from manufactur­ing processes
1. Air in gas line
2. Air passageways on appli­ance blocked
3. Dirty or partially clogged
burner orice.
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue
1. Battery is not installed. Bat­tery power is low
1. Metal expanding while heating or contracting while cooling
2. Ignitor Assembly is out of position
3. Wind is disturbing the burn­er flame and the ignitor assembly is relighting the burner
4. Wire connection loose or wire broken
1. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice
2. Replace damaged burner
1. Problem will stop after a few hours of operation
1. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
2. Observe minimum installa­tion clearances (see pages 5 through 8)
3. Clean burner (see Cleaning and Maintenance, page 18)
or replace burner orice(s)
1. Turn appliance off when using furniture polish, wax, carpet cleaners or similar products
1. Replace batteries in bat­tey pack and in hand-held remote
1. This is normal with most appli ances. If noise is exces-
sive, contact qualied service
person
2. Check ignitor position and
adjust if needed. See Figure
28 page 16.
3. Should wind disturb the burner flame, the ignitor will automatically spark to relight the burner. This is normal when the appli­ance is installed outdoors in windy conditions.
4. Check wiring connections (see wiring diagram, page
20). Replace wire harness if necessary.
126776-01A 23
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Page 24
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Appliance produces un­wanted odors
POSSIBLE CAUSE
1. Appliance burning vapors from paint, hair spray, glues, cleaners, chemicals, new car­pet, etc. (See IMPORTANT statement above)
2. Low fuel supply (propane/ LP only)
3. Gas leak. See Warning
statement at top of page
REMEDY
1. Stop using odor causing products while appliance is running
2. Refill supply tank (pro­pane/LP only)
3. Locate and correct all leaks (see Checking Gas Connections, page 10)
Appliance shuts off in use
Gas odor even when control knob is in OFF position
Module makes one beep every one second
Gas odor during combustion
1. Low line pressure
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control defective
1. The burner did not suc­cessfully ignite
1. Gas leak. See Warning
statement at top of page
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1. Contact local natural or propane/LP gas company
1. Locate and correct all leaks (see Checking Gas Connections, page 10)
2. Replace control valve or gas control
1. Press OFF then ON but­tons to re-attempt ignition. Refer to '' When ''on'' but­ton on remote control is pressed, there is spark at ignitor but no ignition'' on page 21
1. Locate and correct all leaks (see Checking Gas Connections, page 10)
126776-01A24
Page 25
PARTS
MODELS BERLINLIGHTS43ZEN AND BERLINLIGHTS43ZEP
3
4
4
4
5
6
4
2
1
12
13
14
16
15
17
18
19
126776-01A 25
11
8
9
10
12
4
22
20
21
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7
Page 26
This list contains replaceable parts used in your replace. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 27 of this manual.
KEY NO. PART NO. DESCRIPTION
BerlinLights
43ZEN
BerlinLights
43ZEN QTY.
1 126396-01 Pilot Bracket 1
126396-02 Pilot Bracket Top 1 2 126398-01 Ignitor, Direct Spark 1 3 125752-02 Burner Assembly Stainless Steel 1 4 125961-02 Light Assembly w/ Wire Harness 1
126130-02 Light Bulb, G9 120V/20W 2 5 24874 Orice, #32 1
23106 Orice, #49 1 6 14296 Brass Elbow 1 7 114027-01 Grommet SC 1/2'' ID 1 1/16'' OD 1 8 116573-01 Flat Washer 7 9 11214 Bulkhead Fitting 1 10 14399 Brass Elbow 2 11 111817-01 Flextube, 1 12 125932-01 Burner Gasket 2 13 126050-02 Electronic Access Cover LVFO 1 14 126051-01 Insulation Heat Shield 1 15 125976-02 Bracket Valve Components 1 16 14607 Switch, Rocker ON/OFF Remote 1 17 11408 Bushing, Double Insulation 1 18 125643-01 Module, Control 1 19 125067-01 Module, Power 1 20 125068-01 Battery, Backup (W/Batteries) 1 21 125236-01 Valve NG. 1
125236-02 Valve LP. 1 22 14396 Connector, 3/8 Tube X 3/8 MPT 1
PARTS AVAILABLE NOT SHOWN
125643-04 Remote Control 1
14253 30" Flex Line 1
125999-04 Green Pebbles (6 lbs) 1
125066-01 A/C Adapter
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126776-01A26
Page 27
PARTS
MODELS BERLINLIGHTS43ZEN AND BERLINLIGHTS43ZEP
This list contains replaceable parts used in your replace. When ordering parts, follow the
instructions listed under Replacement Parts on page 27 of this manual.
1
1
5
6
9
7
8
9
17
10
14
16
15
KEY NO. PART NO. DESCRIPTION
12
13
16
11
10
13
1 125847-01 Top Spacer 2 125757-02 Top Nailing Flange 3 125805-01 Rear Panel 4 125741-02 False Door Assembly 5 125757-01 Side Nailing Flange 6 110037-01 Electric Duct Assembly 7 21171 Cover Gas Conduit 8 125767-02 Access Cover Retaining Bracket
9 125763-02 Corner Bracket Stainless 10 125766-02 Side Walls 11 125761-02 Rear Wall LVFO 12 125768-02 Access Door Stainless 13 125766-02 Side Face Filler Stainless 14 125975-02 Fireplace Hood Stainless 15 126399-01 Glass, tempered 16 126397-01 Bracket, Glass Retainer 17 125753-02 Pebble Pan LVFO
1
1
8
7
BerlinLights
2
2
4
43ZEN
3
5
BerlinLights
43ZEP
QTY.
4 2 1 1 4 1 2 2
4 2 1 1 2 1 1 2 1
126776-01A 27
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Page 28
SPECIFICATIONS
BerlinLights43ZEN
• Rating (Variable): 25/39,000 Btu/Hr
• Gas Type: Natural Gas
• Ignition: Electronic
• Pressure Manifold Setting: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 10.5" W.C., Minimum* - 5.5" W.C.
* For purposes of input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call INNOVATIVE HEARTH PROD-
UCTS at 1-800-655-2008.
BerlinLights43ZEP
• Rating (Variable): 29/37,000 Btu/Hr
• Gas Type: Propane/LP Gas
• Ignition: Electronic
• Pressure Manifold Setting: 10.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 14" W.C. Minimum* - 11" W.C.
* For purposes of input adjustment
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• for propane/LP unit, propane/LP gas supply
may be low
You may feel your gas pressure is too low. If so, contact your local gas supplier.
ACCESSORIES
NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local dealer. If they can not supply these accessories call INNOVATIVE HEARTH PRODUCTS at 1-800-655-2008 for information. You can also write to the address listed on the back page of this manual.
TECHNICAL SERVICE
You may have further questions about instal­lation, operation, or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please have your model and serial numbers of your heater ready.
You can also visit our web site at www.IHP.US.com.
SMOOTH GLASS PEBBLES (6 LBS)
GP43SO - Speckled Orange GP43A - Amber GP43C - Clear GP43B - Blue
OUTDOOR SEE-THRU DOOR KIT
LVOST
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126776-01A28
Page 29
Innovative Hearth Products
Astria™ Brand Gas Fireplace
Limited Lifetime Warranty
THE WARRANTY
Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria™ brand gas fireplace ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body and firebox carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commer­cially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Lifetime Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The Product body and firebox carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded from this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:
Burner – Repair or replacement for five years from the date of installation Gas components & electrical components – Repair or replacement for one year from the date of installation Gaskets – Repair or replacement for one year from the date of installation Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component Light bulbs & batteries – Replacement for 90 days from the date of installation Logs – Replacement for five years from the date of installation against thermal breakage only Optional blowers & remote controls – Repair or replacement for one year from the date of installation Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one
year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit
Tempered Glass -Replacement for one year from the date of installation
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Lifetime Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products LLC
P/N 900199-00, Rev. NC 12/2013
Innovative Hearth Products
1508ElmHillPike,Suite108•Nashville,TN37210
Page 30
KEEP THIS WARRANTY
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
) _____________________________
) __________________________
www.Astria.US.com
126776-01A30
Page 31
NOTES
126776-01A 31
www.Astria.US.com
Page 32
P126776-01
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
1-800-655-2008
www.IHP.US.com
126776-01 Rev. A 02/14
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