Astria Alpha32ZEN, Alpha36ZEN, Alpha32ZEP, Alpha36ZEP Installation And Operation Instructions Manual

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Page 1

P/N 126878-01 REV. B 05/2017

P126878-01

PFS

Report No. F12-047

Installation and Operation Instructions

Unvented (Vent-Free) Radiant Faced and Louvered Fireplace System with Logs and Thermostat Blower

Models

Alpha32ZEN Alpha32ZEP

Alpha36ZEN Alpha36ZEP

For use with log set (required option)

BisonMtn18

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 7 of this manual.

WARNING:

FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

- Installation and service must be performed by a qualiﬁ ed installer, service agency or the gas supplier.

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TABLE OF CONTENTS

Safety .................................................................. 2

Product Identiﬁ cation ........................................... 4

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 6

Air For Combustion and Ventilation ..................... 7

Installation ........................................................... 9

Operation ........................................................... 23

Inspecting Burners............................................. 30

Cleaning and Maintenance ................................ 31

Wiring Diagram .................................................. 32

Speciﬁ cations ....................................................33

Troubleshooting .................................................34

Replacement Parts ............................................ 41

Service Hints .....................................................41

Technical Service...............................................41

Accessories ....................................................... 41

Parts .................................................................. 42

Warranty ............................................................47

SAFETY

WARNING: FIRE, EXPLOSION, AND ASPHYXIATION HAZARD

Improper adjustment, alteration, service, maintenance, or installation of this heater or its controls can cause death or serious injury.

Read and follow instructions and precautions in User’s Information Manual provided with this heater.

WARNING: This is an unvented gas-ﬁ red heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on Page 7 of this manual.

WARNING: Vent-free products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.

WARNING: This product contains and/or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm.

DANGER: Carbon monoxide poisoning may lead to death!

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This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for

purpose of resale, from the manufacturer

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the ﬂ u, with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inﬂ u- ence of alcohol, and those at high altitudes.

Natural and Propane/LP Gas: Natural and propane/LP gases are odorless. An odormaking agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

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SAFETY

Continued

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this ﬁ replace. Improper use of this ﬁ replace can cause serious injury or death from burns, ﬁ re, ex- plosion, electrical shock and carbon monoxide poisoning.

WARNING: Any change to this heater or its controls can be dangerous.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

WARNING: Do not allow fans to blow directly into the ﬁ replace. Avoid any drafts that alter burner ﬂ ame patterns. Ceiling fans can create drafts that alter burner ﬂ ame patterns. Altered burner patterns can cause sooting.

WARNING: Do not place log

scraps or volcanic stone on burner.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

Do not place clothing or other ﬂ am- mable material on or near the appliance. Never place any objects on the heater.

Fireplace front and screen become very hot when running ﬁ replace. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.

Young children should be carefully supervised when they are in the same room with the appliance. When using the hand-held remote accessory, keep selector switch in the OFF position to prevent children from turning on burners with remote.

You must operate this heater with the ﬁ replace screen and hood in place before running heater. The ﬁ replace screen shall have openings for introduction of combustion air.

Keep the appliance area clear and free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

Solid-fuels shall not be burned in a ﬁ replace in which an unvented room heater is installed.

Installation and repair should be done by a qualiﬁ ed service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean.

1. WARNING: This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/ LP supply tank(s) outdoors (propane/LP only).

3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

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SAFETY

C o

n t.

S M

T W

F S

R O

O M

S E

P il

ON THERMO OFF

PROGRAM

M O

D E/SET

Continued

• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the ﬁ re department

4. This ﬁ replace shall not be installed in a bedroom or bathroom.

5. Do not use this ﬁ replace as a wood-burn- ing ﬁ replace. Use only the logs provided with the ﬁ replace.

6. Do not add extra logs or ornaments such as pine cones, vermiculite, or glowing embers. Using these added items can cause sooting. Do not add volcanic stone around base. Volcanic Stone and debris could fall into the control area of ﬁ replace.

7. This ﬁ replace is designed to be smoke- less. If logs ever appear to smoke, turn off ﬁ replace and call a qualiﬁ ed service person.

NOTE: During initial operation, slight

smoking could occur due to log curing and ﬁ replace burning manufacturing residues.

8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, Page 31.

9. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

10. This ﬁ replace needs fresh air ventilation to run properly . This ﬁ replace has an Oxygen Depletion Sensing (ODS) safety shutoff

system. The ODS shuts down the ﬁ replace if not enough fresh air is available.

See Air for Combustion and Ventilation,

Page 7. If ﬁ replace keeps shutting off, see Troubleshooting, Page 34.

11. Do not run ﬁ replace

• where ﬂ ammable liquids or vapors are used or stored.

• under dusty conditions.

12. Do not use this ﬁ replace to cook food or burn paper or other objects.

13. Do not use ﬁ replace if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the room ﬁ replace and to replace any part of the control system and any gas control which has been under water.

14. Turn off and unplug fireplace and let cool before servicing. Only a qualiﬁ ed service person should service and repair ﬁ replace.

15. Operating ﬁ replace above elevations of 4,500 feet could cause pilot outage.

16. Do not operate fireplace if any log is broken. Do not operate ﬁ replace if a log is chipped (dime-sized or larger).

17. T o prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity (propane/LP only).

18. Provide adequate clearances around air openings.

19. The screen or any other part removed for servicing must be replaced prior to operating this heater.

PRODUCT IDENTIFICATION

Left Side

Log Set

Top panel Assembly

Fireplace Hood

Magnet

Front Burner

Base Assembly

Remote Control

Figure 1 - Log Base Assembly

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Screen Assembly

Figure 2 - Fireplace

Top Outer Casing

Right Side

Bottom Panel Assembly

Front

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LOCAL CODES

Install and use ﬁ rebox with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANS Z223.1/NFPA 54*. Firebox must be electrically grounded in accordance with the National Electrical Code, ANS/NFPA70 (latest edition).

NOTE: Where listed vented decorative logs are required, thermostat operation is not permitted.

COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS

These appliances are approved for installation in the US state of Massachusetts if the following additional requirements are met:

• Un-vented Room Heaters shall be installed in accordance with 527 CMR 30.

• Installation and repair must be done by a plumber or gas ﬁ tter licensed in the Common- wealth of Massachusetts.

• The ﬂ exible gas line connector used shall not exceed 36 inches (92 centimeters) in length.

• The individual manual shut-off must be a T-handle type valve.

• Unvented appliances may NOT be installed in bedrooms or bathrooms.

• A working smoke detector must be installed in the area where vent-free appliances are installed.

Seller of unvented propane or natural gas-ﬁ red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

*Available from:

American National Standards Institute, Inc.

25 West 43rd Street, 4th ﬂ oor

New York, NY 10036

National Fire Protection Association, Inc.

1 Batterymarch Park

Quincy, MA 02169-7471

UNPACKING

CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

1. With utility knife, cut the carton all the way around above the staples on the bottom tray . Lift the carton off the heater . Remove packing.

NOTE: The hood is located in the packing

on the right hand side of the heater front. Lift the heater off the bottom tray .

2. Locate two screws above top corners of the ﬁ replace screen. Remove and discard these screws. Push the bottom corners of the screen in and release. The screen will pop out at the bottom. Grasp the bottom of the screen, lift the screen up and pull out to remove.

3. Remove protective packaging applied to logs, log base assembly, and ﬁ replace.

4. Remove fireplace hood from carton inserts.

5. Check all items for any shipping damage. If damaged, promptly inform dealer where you purchased the ﬁ replace.

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PRODUCT FEATURES

OPERATION

This vent-free ﬁ replace is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by both realistic ﬂ ames and glowing embers. When used without the blower, the ﬁ replace requires no electricity making it ideal for emergency backup heat.

SAFETY DEVICE

This ﬁ replace has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot system shuts off the ﬁ replace if there is not enough fresh air.

ELECTRONIC IGNITION SYSTEM

This heater has an electronic igniter to light the ﬁ replace's fuel supply.

BLOWER ASSEMBL Y

This ﬁ replace includes a blower assembly. The blower operates thermostatically and features a variable speed control. The blower circulates heated air from the ﬁ replace into the room.

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AIR FOR COMBUSTION AND VENTILATION

Unusually tight construction is deﬁ ned as

WARNING: This heater shall not

be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes. Read the following instructions to ensure proper fresh air for this and other fuelburning appliances in your home.

Today’s homes are built more energy efﬁ cient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Homeowners apply weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, homeowners want their homes as airtight as possible.

While it is good to make your home energy efﬁ cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, some ﬁ replaces, clothes dryers and some fuel-burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will ensure proper venting of vented fuelburning appliances.

PROVIDING ADEQUA TE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classiﬁ cations:

1. Unusually Tight Construction

2. Unconﬁ ned Space

3. Conﬁ ned Space The information on Pages 7–9 will help you

classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

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construction where: a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and ﬂ oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, Page 9.

If your home does not meet all three criteria abov e, proceed to Determining Fresh-Air Flow For Heater Location.

Conﬁ ned and Unconﬁ ned Space

The National Fuel Gas Code, ANSI Z223.1/ NFP A54 allows two methods for determining

whether the space in which the heater is being installed is conﬁ ned or unconﬁ ned space. The standard method deﬁ nes a conﬁ ned space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m gregate input rating of all appliances installed in that space and an unconﬁ ned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m gregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconﬁ ned space.

Where the air inﬁ ltration rate of a structure is known, the Known Air Inﬁ ltration Rate Method may be used. Follow The National Fuel Gas Code, ANSI Z223.1/NFPA 54 to use this method to determine if the space is conﬁ ned or unconﬁ ned.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

-11

kg per pa-sec-m2) or less

per kw) of the ag-

DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION

Determining if You Have a Conﬁ ned or Unconﬁ ned Space Using the Standard Method

Page 8

AIR FOR COMBUSTION AND VENTILATION

Or Remove Door into

Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

Continued

Use this work sheet to determine if you have a conﬁ ned or unconﬁ ned space.

Space: Includes the room in which you will install ﬁ replace plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free ﬁ replace _________Btu/Hr Gas water heater* _________Btu/Hr Gas furnace _________Btu/Hr Vented gas heater _________Btu/Hr Gas ﬁ replace logs _________Btu/Hr Other gas appliances* +________ Btu/Hr Total = ________Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example: Gas water heater _____________Btu/Hr Vent-free ﬁ replace + ___________ Btu/Hr Total = ____________Btu/Hr

40,000 33,000 73,000

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.

_______ Btu/Hr (maximum the space can

support)

_______ Btu/Hr (actual amount of Btu/Hr

used)

Example: 51,200 Btu/Hr (maximum the 73,000 Btu/Hr (actual amount of

space can support)

Btu/Hr used)

The space in the example is a conﬁ ned space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an unconﬁ ned space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors Page 9.

C. Install a lower Btu/Hr ﬁ replace, if lower Btu/

Hr size makes room unconﬁ ned.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconﬁ ned space. Y ou will need no additional fresh air ventilation.

WARNING: If the area in which

the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code, ANSI Z223.1/ NFPA 54, the International Fuel Gas Code, or applicable local codes.

VENTILA TION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconﬁ ned space. When ventilating to an adjoining unconﬁ ned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor on the wall connecting the two spaces (see options 1 and 2, Figure 3). Y ou can also remove door into adjoining room (see option 3, Figure 3).

Figure 3 - Ventilation Air from Inside

Building

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AIR FOR COMBUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the ﬂ oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings

for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

INSTALLATION

Outlet Air

Outlet

Inlet Air

Figure 4 - Ventilation Air from Outdoors

Ventilated Attic

Crawl Space

Ventilated

To Attic

Crawl

Space

NOTICE: This appliance is intended for supplemental heating. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater

CAUTION: This ﬁ replace cre- ates warm air currents. These currents move heat to wall surfaces next to ﬁ replace. Installing ﬁ replace next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited, to tobacco smoke, aromatic candles, cleaning ﬂ uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

as your primary heat source.

NOTE: Your fireplace is designed to be

WARNING: A qualiﬁ ed ser- vice person must install ﬁ re- place. Follow all local codes.

W ARNING: Never install the ﬁ replace

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture,

clothing, or other ﬂ ammable objects are less than 36" from the front and 42" from the top of ﬁ replace. For side clear- ances see Figure 8, Page 11

• in high trafﬁ c areas

• in windy or drafty areas

used in zero clearance installations. Wall or framing material can be placed directly against any exterior surface on the rear, sides, or top of your ﬁ replace, except where standoff spacers are integrally attached. Where standoff spacers are attached to your ﬁ replace, combustible material (studs and wall board) may be place on top and above the top of the standoffs.

Use the dimensions shown for rough openings to create the easiest installation. See Built-In

Fireplace Installation, Page 12. IMPORTANT: Vent-free heaters add moisture

to the air. Although this is beneﬁ cial, installing ﬁ replace in rooms without enough ventilation

air may cause mildew to form from too much moisture. See Air for Combustion and Ventila-

tion, Page 7. IMPORTANT: Make sure the ﬁ replace is level. If

ﬁ replace is not level, log set will not work properly.

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Page 10

INSTALLATION

Continued

CHECK GAS TYPE

Use the correct gas type (natural or propane/ LP) for your ﬁ replace. If your gas supply is not correct, do not install ﬁ replace. Call dealer where you purchased ﬁ replace for proper type ﬁ replace.

WARNING: This appliance is equipped for natural or propane/ LP gas but not both. Gas type is indicated on rating plate. Field conversion is not permitted.

ELECTRICAL HOOKUP

This ﬁ replace includes a blower which must be connected to either a wall receptacle or the electrical receptacle that is included within the ﬁ replace. If the receptacle included with the ﬁ replace is to be used, it must be wired to a 120 volt supply by a certiﬁ ed electrician.

INSTALLING HOOD

Install hood to rail already installed in ﬁ replace as shown in Figure 5. Use 3 Phillips screws provided.

Rail

Hood

1. Remove packaging from three pieces of trim.

2. Locate four screws, two adjusting plates with set screws, and two shims in the hardware packet.

3. Align shim under adjusting plate as shown in Figure 6.

4. Slide one end of adjusting plate/shim in slot on mitered edge of top trim (see Figure 6).

5. Slide other end of adjusting plate/shim in slot on mitered edge of side trim (see

Figure 6).

6. While firmly holding edges of trim together, tighten both set screws on the adjusting plate with slotted screwdriver.

7. Repeat steps 1 through 6 for other side.

8. Tighten trim hanging screws (#10 x 6.25 shoulder) into holes in cabinets. Place the assembled trim onto ﬁ replace cabi- net. Align hanging notches on trim with hanging screws on side of ﬁ replace (see Figure 7). Push trim ﬁ rmly into place, slid- ing hanging notches over hanging screws.

Set Screws

Top Trim

Side Trim

Adjusting Plate

Screw

Figure 5 - Installing Hood

ASSEMBLING AND A TTACHING OPTIONAL PERIMETER TRIM (Included with Mantel Accessory)

IMPORTANT: If you are recessing the ﬁ rebox in a wall, do not attach trim at this time. See

Built-In Fireplace Installation, Page 12. NOTE: These instructions show assembling

and attaching trim to ﬁ replace.

Mitered

Shim

Slot

Figure 6 - Assembling Perimeter Trim

Assembled Trim

Figure 7 - Attaching Perimeter Trim to

Mitered Edge

Edge

Slot

Trim Hanging Screws

Hanging Notches on Trim

Fireplace

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Page 11

INSTALLATION

Continued

INSTALLATION CLEARANCES

2. Install a properly grounded, 120 volt three-

WARNING: Maintain the minimum clearances. If you can, provide greater clearances from ﬂ oor , ceiling, and adjoining wall.

Carefully follow the instructions below. This will ensure safe installation.

Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling

A. Clearances from the side of the ﬁ replace

cabinet to any combustible material and wall should follow diagram in Figure 8.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 bustible material must be 4" from the side of the ﬁ replace opening (see Figure 8).

B. Clearances from top of ﬁ replace opening

to ceiling should not be less than 42".

MINIMUM CLEARANCE TO

COMBUSTIBLE MATERIALS

Top 0", Left and Right Sides 16",

Bottom and Rear 0", Front 36"

Maintain adequate clearances for accessibility for purposes of servicing and proper operation.

/2" from the wall. This com-

Example

3. Install gas piping to ﬁ replace location. This

4. Place hearth base accessory against wall at

NOTE: You can secure base to ﬂ oor using

5. Route ﬂ exible gas line through access

6. Center cabinet mantel on hearth base (see

7. Place cardboard or other protective mate-

8. Attach ﬂ exible gas line from ﬁ replace gas

9. Route blower electrical cord through ac-

prong electrical outlet at ﬁ replace location if an outlet is not there. If possible, locate outlet so cabinet mantel will cover it when installed (see Figure 9).

installation includes an approved ﬂ exible gas line (if allowed by local codes) after the equipment shutoff valve. The ﬂ exible gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, Page 14.

installation location. Cut an access hole in hearth top to run ﬂ exible gas line to ﬁ replace (see Figure 9). Make sure to locate access hole so cabinet mantel will cover it when installed.

wood screws. Countersink screw heads and putty over.

hole in hearth base.

Figure 10, Page 12). Make sure mantel is ﬂ ush against wall.

rial on top of hearth base. Carefully set ﬁ replace on protective material, with back of ﬁ replace inside mantel opening.

regulator to gas supply. See Connecting Fireplace to Gas Supply, Page 15.

cess holes in either side of ﬁ replace.

*Minimum 16" from Side Wall

Figure 8 - Minimum Clearance for

Combustible to Wall

Rigid Pipe and Gas Shutoff Valve

Electrical Outlet

CONVENTIONAL FIREPLACE INSTALLATION

Conventional installation of this fireplace involves installing ﬁ replace along with the corner, face, or cabinet mantel with hearth base accessories against a wall in your home. Follow the instructions in this section to install the ﬁ replace in this manner.

1. Assemble cabinet mantel, hearth base, and trim accessories. Assembly instructions are included with each accessory.

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Hearth Base

Figure 9 - Placing Hearth Base

Accessory Against Wall

Gas Line Access Hole

Page 12

INSTALLATION

Depth

(Minimum)

Width

(Inside to Inside)

Height

Continued

10. Carefully insert ﬁ replace into cabinet mantel. Be careful not to scratch or damage hearth base, cabinet mantel, or any laminate trim on hearth base. Remove protective material from top of hearth base and from front of ﬁ replace (if any).

NOTE: You can secure ﬁ replace to hearth

or ﬂ oor. Remove burner assembly. Locate screw holes in bottom of base. Tighten wood screws through these holes and into hearth or ﬂ oor. Replace burner assembly.

1 1. Check all gas connections for leaks. See

Checking Gas Connections, Page 16.

Cabinet Mantel

Figure 12 - Inserting Fireplace Into

Cabinet Mantel

BUILT-IN FIREPLACE INSTALLATION

Built-in installation of this ﬁ replace involves installing ﬁ replace into a framed-in enclosure. This makes the front of ﬁ replace ﬂ ush with wall. If installing a mantel above the ﬁ replace, you must follow the clearances shown in Figure 16, Page 13. Follow the instructions below to install the ﬁ replace in this manner.

Figure 10 - Installing Cabinet Mantel

Nailing Flange

Figure 11 - Location of Nailing Flange

Rough Opening Dimensions for Built-in

Installation

Model

32" 34 36" 41

Front Width

(Inside to Inside)

/8" 36 3/4" 16 1/4"

/2" 40 1/2" 20 3/4"

Height Depth

1. Frame in rough opening. Use dimensions shown in Figure 13 for the rough opening. If installing in a corner, use dimensions shown in Figure 14, Page 13, Figure 13, for the rough opening.

Figure 13 - Rough Opening for Installing

in Wall

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126878-01B12

Page 13

INSTALLATION

Supplied Firebox Hood Must Be Used at All Times

Wire-mesh Screen

Firebox

Noncombustible Material May Project Off this Surface above the Firebox Hood

Mantel Shelf

Note: Any portion of the mantel shelf must NOT extend beyond this profile.

12" 16" 20"

12"

Note: All vertical measurements are from top of fireplace hood opening to bottom of mantel shelf. These minimum clearances replace any other recommended clearances supplied with your ANSI Z21.11.2 approved gas logs.

Wall board or facing material (above firebox) may be of combustible material, including decorative mantel ornaments or other similar projections off of the facing material.

Framing Material

such

Continued

2. Install gas piping into ﬁ replace location. This installation includes an approved ﬂ ex- ible gas line (if allowed by local codes) after the equipment shutoff valve. The ﬂ exible gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, Page 14.

3. Carefully set ﬁ replace in front of rough opening with back of ﬁ replace inside wall opening.

4. Carefully insert fireplace into rough opening.

5. Attach ﬂ exible gas line to gas supply. See Connecting Fireplace to Gas Supply , Page 15.

6. Attach ﬁ replace to wall studs using nails or wood screws through holes in nailing

ﬂ ange (see Figure 15).

Figure

* THESE DIMENSIONS ALLOW FOR MINIMUM CLEARANCES TO A 45° PROJECTED SIDE WALL

HOWEVER, CLEARANCES TO PROJECTED MANTEL TRIMS AND FACINGS ARE ALLOWED WITHIN A MINIMUM OF 16" TO A PERPENDUCULAR WALL AS SHOWN IN FIGURE 5, ON PAGE 10

*10

/2"

FOR 32" MODELS

/8"

FOR 36" MODELS

55 5/8"

0" CLEARANCE

/4"

/2"

*10

/2"

7. Check all gas connections for leaks. See Checking Gas Connections, Page 16.

8. Plug electrical cord into electrical outlet.

9. Install trim after ﬁ nal ﬁ nishing and/or paint- ing of wall (see Figure 7, Page 10).

IMPORTANT: When ﬁ nishing your ﬁ rebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood, etc. may be butted up next to the sides and top of the ﬁ rebox. Combustible materials should never overlap the ﬁ rebox front facing.

W ARNING: Do not allow any combustible materials to overlap the ﬁ rebox front facing.

IMPORTANT: Noncombustible materials such as brick, tile, etc. may overlap the front facing, but should never cover any necessary openings like louvered slots or screen assembly.

WARNING: Do not allow noncombustible materials to cover any necessary openings like louvered slots.

W ARNING: Use only noncombustible mortar or adhesives when overlapping the front facing with

Figure

0" CLEARANCE

/8"

noncombustible facing material.

/2"

*14

/2"

/4"

FOR 42" MODELS

Figure 14 - Rough Opening for Installing

in Corner

Nails or Wood Screws

Nailing

126878-01B 13

Figure 15 - Attaching Fireplace to Wall

Flange

Studs

*14

0" CLEARANCE

/2"

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Figure 16 - Minimum Mantel Clearances

for Built-In Installation

Page 14

INSTALLATION

Continued

Mantel Clearances for Built-In Installation

If placing mantel above built-in ﬁ replace, you must meet minimum clearance between mantel shelf and top of ﬁ replace opening.

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• raise the mantel to an acceptable height

• remove the mantel

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

INSTALLING GAS PIPING TO FIREPLACE LOCATION

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection.

WARNING: Never connect natural gas ﬁ replace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

Installation Items Needed

Before installing ﬁ replace, make sure you have the items listed below.

• external regulator for propane/LP unit only (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap (optional)

• tee joint

• pipe wrench

• approved ﬂ exible gas line with gas connec- tor (if allowed by local codes) (not provided)

* A equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection.

For propane/LP units, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 17, Page 15. Pointing the vent down protects it from freezing rain or sleet.

WARNING: A qualified service person must connect ﬁ replace to gas supply. Follow all local codes.

CAUTION: Never connect propane/LP ﬁ replace directly to the propane/LP supply. This ﬁ replace requires an external regulator (not supplied). Install the external regulator between the ﬁ replace and propane/LP supply.

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CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to ﬁ replace. If pipe is too small, undue loss of volume will occur.

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Page 15

INSTALLATION

Continued

Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from ﬁ replace

(see Figure 18). IMPORTANT: Install equipment shutoff valve

in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to ﬁ replaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged ﬁ replace valves. Never use sealant on ﬂ are threads.

Natural Gas

From Gas Meter (5" W.C.** to

10.5" W.C.

3" Minimum

Cap Pipe Tee Nipple Joint

Sediment Trap

Figure 18 - Gas Connection

Pressure)

Propane/LP

From External Regulator (11" W.C.** to 14" W.C. Pressure)

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

We recommend that you install a sediment trap in supply line as shown in Figure 18. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and ﬁ replace. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into ﬁ replace gas controls. If sediment trap is not installed or is installed wrong, ﬁ replace may not run properly.

External Regulator

Vent Pointing Down

Figure 17 - External Regulator on

Propane/LP Supply Tank with Vent

Pointing Down

Propane/LP Supply Tank

** Minimum inlet pressure for purpose of input adjustment.

CONNECTING FIREPLACE TO GAS SUPPLY

Installation Items Needed

• 5/16" hex socket wrench or nut-driver

• Phillips screwdriver

• sealant (resistant to propane/LP gas, not provided)

1. Remove ﬁ replace screen. Remove two

screws that hold ﬁ replace screen in place for shipping. These screws are located near top of screen. Discard screws. Push the bottom corners of the screen in and release. The screen will pop out at the bottom. Grasp the bottom of the screen, lift the screen up and pull out to remove.

2. Remove screws that attach log base as-

sembly to ﬁ replace (see Figure 19, Page

16). Carefully lift up log base assembly and remove from ﬁ replace (see Figure 19, Page 16).

3. Route gas line (provided by installer)

from equipment shutoff valve to ﬁ replace. Route ﬂ exible gas supply line through one of the access holes.

4. Attach the ﬂ exible gas line to gas supply

(see Figure 20, Page 16). Check tightness of ﬂ exible gas line attached to gas regulator of ﬁ replace (see Figure 20, Page 16).

5. Check all gas connections for leaks. See

Checking Gas Connections, Page 16.

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Page 16

INSTALLATION

Continued

6. Replace log base assembly back into ﬁ replace. Feed ﬂ exible gas line into ﬁ re- place base area while replacing log base assembly. Make sure the entire ﬂ exible gas line is in ﬁ replace base area. Reat- tach log base assembly to ﬁ replace with screws removed in step 2, Page 15.

CAUTION: Do not pick up log base assembly by burner. This could damage burner. Only handle base by grates.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ﬂ ame to check for a leak. Apply a noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: Make sure external regulator has been installed between propane/LP supply and ﬁ replace. See guidelines under

Connecting Fireplace to Gas Supply, Page 15.

Figure 19 - Removing Log Base

Assembly From Fireplace

To Fireplace Gas Regulator

Flexible Gas Line from Fireplace Gas Regulator

Figure 20 - Attaching Flexible Gas Lines

Equipment Shutoff Valve Provided by Installer

Propane/LP

To External Regulator

Natural Gas

To Gas Meter

Together

NOTICE: Most building codes do not permit concealed gas connections. A ﬂ exible gas line is provided to allow accessibility from the ﬁ replace (see Figure 20). The ﬂ exible gas supply line con- nection to the equipment shutoff valve should be accessible.

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1. Disconnect ﬁ replace with its main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig (3.5 kPa) will damage ﬁ replace regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

4. Check all joints of gas supply piping system. Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect fireplace and equipment shutoff valve to gas supply . Check reconnected ﬁ ttings for leaks.

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126878-01B16

Page 17

INSTALLATION

Continued

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see

Figure 21).

2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 22 and 23). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

Open

Equipment Shutoff Valve

Closed

Figure 21 - Equipment Shutoff Valve

Equipment Shutoff Valve

Gas Meter

Gas Control Valve

Figure 22 - Checking Gas Joints for

Natural Gas

Equipment Shutoff Valve

PRESSURE TESTING FIREPLACE GAS CONNECTIONS

1. Open equipment shutoff valve (see Fig- ure 21).

2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of ﬁ replace is in the OFF position.

4. Check all joints from equipment shutoff valve to gas control valve (see Figures 22 or 23). Apply noncorrosive leak detection ﬂ uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light ﬁ replace (see Operation, Page 23). Check all other internal joints for leaks.

7. Turn off ﬁ replace (see To Turn Off Gas to

Appliance, Page 23).

POWER SUPPLY AND BATTERY INSTALLATION

It is helpful to have a ﬂ ashlight so you can see the connections as described below. Locate the battery power supply. It is the black box with the red and black wires. Locate the control module (see Figure 24). Connect the battery power supply to the control module by plugging the battery power supply to the mating receptacle on the control module. The receptacle is located on the side of the black control module next to the word “SUPPLY” which is molded in the control module’s black housing (see Figure 24). Be certain to push the plug fully into the receptacle. Install batteries in the battery power supply and hand held remote control.

S1 Button

Propane/LP Supply Tank

Gas Control Valve

Figure 23 - Checking Gas Joints for

Propane/LP Gas

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Connect Battery Plug Here

Figure 24 - Control Module

Page 18

INSTALLATION

Continued

TOUCH PAD INSTALLATION

Locate the touch pad wire harness and the touch pad control (see Figure 25). They are shipped from the factory in the clear plastic bag with your owner’s manual. Connect the black plastic connectors together as shown in Figure 26. Connect the remaining end with the white plastic connector to the control module in the socket marked TOUCH LED

(see Figure 27). NOTE: The touch pad includes a red LED

display light. If the LED remains on, the black plug is connected upside down. You must unplug the touch pad control from the touch pad wire harness, turn over, and reconnect.

Touch Pad Wire Harness

Touch Pad Control

INSTALLING LOGS

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this heater may result in property damage or personal injury.

CAUTION: Do not remove the data plates attached to the heater base assembly . The data plates contain important safety and warranty information.

1. Place ﬁ ber ramp log in center of chassis as shown in Figure 28. The ﬁ ber ramp log can be identiﬁ ed by the shape and much lighter weight when compared to the other logs. The log must sit ﬂ at on the black sheet metal and behind the left metal tab as shown. Make sure the side marked ''BOTTOM'' is setting down.

2. Place front left and front right logs as shown in Figure 29.

Figure 25 - Touch Pad Wire Harness and

Touch Pad Control

Figure 26 - Touch Pad Control Cable

Figure 27 - Connecting end of Touch Pad

Cable

Ramp Log

Metal Tab

Figure 28 - Installing Fiber Ramp Log

Right Front Log

Left Front Log

Figure 29 - Installing Left/Right Front Logs

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126878-01B18

Page 19

INSTALLATION

Continued

3. Place left ember bed log as shown in Figure 30. The log has groove on one side that sets on the ember bed pan. The back side of this log needs to rest against the front of the base assembly . Make sure the ﬂ ame from the ember pan does not touch the ember bed log.

Left Ember Bed Log

Figure 30 - Installing Left Ember Bed Log

4. The Alpha32 and Alpha36 use two different right ember bed logs. The Alpha32 right ember bed log is installed in the same manner as the log in step 3 above but on the right side. The Alpha36 right ember bed log has a hole in the bottom that sets on the grate

ﬁ nger and the other end rest on the ﬁ replace ﬂ oor, place log as shown in Figure 31. The

back side of this log needs to rest against the front of the base assembly, make sure the ﬂ ame from the ember pan does not touch the ember bed log.

Left Middle Log

Figure 32 - Installing Left Middle Log

Right Middle Log

Figure 33 - Installing Right Middle Log

Alpha36 Right Ember Bed Log

Hole Underneath

Grate Prong

Figure 31 - Installing Right Ember Bed Log

5. The left middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the left front log as shown in Figure 32.

6. The right middle log has a groove on the bottom to sit on the chassis and has to sit on the tab on the back of the right front. The right middle log should have a recess area that ﬁ ts around the ramp log as shown in Figure 33.

126878-01B 19

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7. The rear middle log should ﬁ t between the ramp log and the rear burner. The left and right middle logs have recessed areas for the rear middle log to sit into (See Figure 34, Page 20). Be careful not to push the rear burner out of position while installing this log.

8. Rest rear log in back corner sections of chassis assembly as shown in Figure 35, Page 20.

9. Place the left top log onto the rear log and the left middle log. Make sure to place the projection on the bottom of the left top log into the recessed areas on the rear and left middle logs (see Figure 36).

Page 20

INSTALLATION

Continued

Rear Middle Log

Figure 34 - Installing Rear Middle Log

Rear Log

Left Top Log

Rear Log

Left Middle Log

Figure 36 - Installing Left Top Log

Middle Crossover Log

Figure 35 - Installing Rear Log

10. Rest the middle crossover log onto the right middle log and the left front log (see Figure

37). Make sure to match the projection on the bottom of the crossover log with the recess area in the right middle log and the left front log.

11. Place the top rear log onto the rear log as shown. The rear log has a projection that will ﬁ t into the recess area on the bottom of the top rear log (see Figure 38).

Figure 37 - Installing Middle Crossover Log

Top Rear Log

Rear Log

Figure 38 - Installing Top Rear Log

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126878-01B20

Page 21

INSTALLATION

Continued

EMBER PLACEMENT

WARNING: Do not use any other ember material not supplied with this unit.

WARNING: Do not operate unit without ember material correctly in place as shown in Figures 40 & 41. Do NOT place ember material anywhere else on the unit. Use only ember material supplied with unit. Excessive or incorrectly placed ember material may produce carbon monoxide or soot.

1. Ember Chunk Placement. The Alpha36 series burner systems include three ember chunks that are designed to ﬁ t over shoulder screws on the ember pan burner. The bottom of each ember chunk

has a hole for securing the ember chunk in place when it is placed over a shoulder screw. Place the ember chunks as shown in Figure 39 by placing the ember chunk with the number "1" on the left, "2" in the center, and "3" on the right. These numbers are embossed on the back of each piece for identiﬁ cation purposes. Please note that Alpha32 series burner systems do not include ember chunks.

2. Two ember materials are supplied with this log set. Platinum Bright Embers give a bright glow appearing as hot coals. Should embers need replacing, see Parts, Page 42.

Platinum Bright Ember placement. Add

embers to front, ﬂ at burner. Gently remove embers from bag. Separate pieces of ember material and place on surface of ﬂ at burner just behind horizontal ports as shown in Figure 40.

Glowing embers (rockwool) placement.

Place glowing embers material on front ﬂ at burner in areas away from ports as shown in Figure 41.

Ember Chunk #1 Ember Chunk #2

Figure 39 - Ember Chunk Placement Alpha36 Series

Ember Material

Figure 40 - Platinum Bright Embers

Glowing Embers (rockwool)

Figure 41 - Placement of Glowing Embers (shown with Platinum Bright Embers)

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Flat Front Burner

Ember Chunk #3

Page 22

INSTALLATION

Continued

3. DO NOT place volcanic stone or additional logs on front burner or on logs.

Placing any material on unit other than ember material on front burner may result in production of carbon monoxide or soot. If replacement embers are needed, the replacement embers must be purchased from IHP. See Page 44 for part numbers.

4. Install ﬁ replace screen by placing the screen brackets on top of the fireplace screen brackets as shown in Figure 42. Push the bottom of the screen inward against the magnetic catches to secure in place.

Bracket

Screen

WARNING: You must operate this ﬁ replace with the ﬁ replace screen in place. Make sure ﬁ re- place screen is in place before running ﬁ replace.

WARNING: All previously applied loose material must be removed prior to reapplication.

Magnets

Figure 42 - Installing Fireplace Screen

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Page 23

OPERATION

FOR YOUR SAFETY

READ BEFORE LIGHTING

W ARNING: If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance is equipped with an

ignition device which automatically lights the pilot. Do not light pilot by hand.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Do not use this appliance if any part

has been under water. Immediately call a qualiﬁ ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

WARNING: You must operate this ﬁ replace with the ﬁ replace screen in place. Make sure ﬁ re- place screen is installed before running ﬁ replace.

1. STOP! Read the safety information in column 1.

2. Make sure equipment shutoff valve is fully open.

WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.

3. Wait ﬁ ve (5) minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

4. Press any button on the remote to power the remote on. Press the MODE zone or the MODE/SET Button to start the unit. You will hear a beep from the control module and the pilot will start to light the unit.

NOTE: You may be running this heater

for the ﬁ rst time after hooking up to gas supply. If so, you may have to restart the unit several times to allow the air to bleed from the system.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Once you have activated the screen press the MODE Zone or MODE/SET Button until you see OFF.

2. Close equipment shutoff valve (see Fig-

ure 21, Page 17).

NOTICE: During initial operation of new ﬁ replace, burning logs will give off a paper-burning smell. Open damper or window to vent smell. This will only last a few hours.

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Page 24

OPERATION

Continued

REMOTE CONTROL OPERATION

BASIC CONSTRUCTION

• Touch-Screen LCD and three push buttons will allow input from users.

• LCD screen will provide system status & input feedback to user.

• Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function). To activate any command, the backlight for the screen must be on and the command must be touched before the backlight goes off.

• Powered via four AAA sized batteries (6V nominal) with LOW BATTERY INDICATOR (5.0V).

Touch-Screen LCD and Button Layout (Not to scale)

SET TEMP Zone

FLAME Zone

CHANNEL UNLOCK Zone

DOWN Button

Figure 43 - Touch-Screen LCD and Button Layout

ON THERMO OFF

Cont. Pilot

SET

S M T W T F S

PROGRAM

MODE/SET

ROOM

AM PM

MODE Zone

ROOM TEMP Zone

TIME/PROG Zone

CHANNEL PROG Zone

MODE/SET Button

UP Button

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126878-01B24

Page 25

OPERATION

Continued

FUNCTIONAL DESCRIPTION

NOTE: All function adjustments will be automatically accepted 15-seconds after pressing a given touch zone or button. The user may press the MODE/SET button to immediately accept the adjustment manually.

CHANNEL SELECTION

This control may be operated in 3 different sub-channels for applications where 2.4GHz interference causes delayed operation of the remote control. The factory default is Channel

3. To change the channel on the transmitter:

• Touch the CHANNEL PROGRAM and CHANNEL UNLOCK zones simultaneously and hold for 5-seconds.

• The LCD screen will go blank except “Ch” will be displayed in the SET TEMP Zone and either “01”, “02”, or “03” will be displayed in the ROOM TEMP Zone.

• Press the UP or DOWN buttons to change the channel number (01-03).

• Press the MODE/SET Button to return to the normal operating display.

Receiver Operation Notes:

• The receiver manufacturer may refer to channels 01, 02, or 03.

• Receiver must be paired with transmitter in the receiver’s factory default channel.

• Once paired, the channel selection may be changed in the transmitter per the instructions above.

• Once the channel selection is changed in the transmitter, the power supply to the receiver must be removed for at least 30-seconds, then re-applied.

• The receiver will recognize the new channel selection after about 30-seconds to 1-minute and normal operation will resume.

MODES OF OPERATION OPERATION MODES:

• MANUAL OFF

• MANUAL ON

• THERMOSTAT (with optional PROGRAM Mode)

The modes may be cycled in the order above by touching the MODE Zone or pressing the MODE/SET Button.

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MANUAL OFF MODE:

• Transmits ﬂ ame OFF command.

• Pilot Method: Intermittent Pilot Ignition (IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ﬂ ame will be turned OFF

• LCD Displays:

• MODE Zone: OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: Blank

MANUAL ON MODE:

• Transmits ﬂ ame ON command.

• Pilot Method: Intermittent Pilot Ignition (IPI)/Spark-to-Pilot only (continuous/ standing pilot not allowed)

• Pilot ﬂ ame will be ignited before turn Main Flame ON.

• LCD Displays:

• MODE Zone: ON is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: A Flame Icon and ﬂ ame setting level number is displayed

THERMOSTAT MODE:

• Will cycle ﬂ ame on and off based on room and set temperatures. Will transmit ON command if SET TEMP (+SWING) is higher than ROOM TEMP and will transmit OFF command if SET TEMP (-SWING) is lower than ROOM TEMP.

• Built-in thermostat will measure room temperature.

• All programming should be written for deg. F and converted to deg. C when selected.

• Temperatures may be displayed in degrees F (factory default) or degrees C. Press the UP and DOWN Buttons simultaneously to change between degrees F and C.

• SET TEMP: While in THERMOSTAT mode, press the UP or DOWN Button

Page 26

OPERATION

Continued

to change the SET TEMP (45-90 deg. F,

7-32 deg. C); the new set temperature will automatically be accepted after 2 seconds. The factory default SET TEMP is 68 deg. F.

• SWING Temperature: This model does not allow for SWING temperature adjustment. This model utilizes thermostatic ﬂ ame modulation that will modulation the main ﬂ ame based on the difference between room temperature and set temperature (see example below).

• Important - factory SWING TEMPERATURE setting is 2 degrees. The thermostatic ﬂ ame modulation feature will not allow this SWING to be changed.

EXAMPLE:

Set Temperature Room Temp. Flame Level

74F OFF 73F Level 1

Set Temperature (72) 72F Level 2

71F (or less) Level 3

• Pilot Method: Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ﬂ ame will remain ON when Main Flame Cycles ON and OFF.

• Manual Flame Adjustment while in THERMOSTAT mode: If Flame-A is manually adjusted while in thermostat mode, it will override the automatic ﬂ ame setting until the ﬂ ame cycles off, then back ON thermostatically; when the ﬂ ame cycles ON again, automatic

ﬂ ame adjustment will resume. Automatic ﬂ ame adjustment will also resume if the

operational mode is cycled out of, then back into THERMOSTAT mode or if the SET temperature is changed.

• THERMOSTAT OFF LCD Displays:

• MODE Zone: THERMO and OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: Blank

• THERMOSTAT ON LCD Displays:

Astria.us.com

• MODE Zone: THERMO and ON are displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator and current time is displayed

• FLAME Zone: A Flame Icon and ﬂ ame setting level number is displayed

Thermostat Disable Feature

• The Thermostat Mode (described above) may be disabled for applications where a thermostat is not allowed or undesirable. When Thermostat Mode is Disabled:

• The Modes of operation will cycle between MANUAL ON and MANUAL OFF (omitting THERMO).

• Program Operation (described below) is also disabled.

• The SET TEMP zone will be blank.

• The room temperature will still be measured & displayed in the ROOM TEMP Zone.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Thermostat, the transmitter must be in MANUAL OFF Mode, then touch and hold the SET TEMP Zone and the DOWN Button simultaneously for 10- seconds. The LCD screen will go blank except either THERMO and OFF or THERMO and ON will ﬂ ash 3-times (0.5-seconds OFF ,

0.5-seconds ON) to indicate the change has been made.

DAY AND TIME DISPLAY

• The current day of week and time of day will be continuously displayed in the TIME/PROG Zone (except during Setup operations).

• The day of week will be displayed as one of the following: S, M, T, W, T, F, S

• The time of day will be in 12-hour AM, 12-hour PM format. Midnight will be displayed as 12:00am.

• Day/Time Setup:

1. Press and hold the MODE Zone for 5 seconds to enter Day/Time Setup.

126878-01B26

Page 27

OPERATION

Continued

2. Touch the UP or DOWN Buttons to adjust the day of week (press the MODE/SET Button or wait for 15 seconds for adjustment to be accepted, then enter hour of day adjustment).

3. Press the UP or DOWN Buttons to adjust the hour of the day. The time will advance in 1-hour increments; AM and PM will change when the hour advances to 12:00 midnight and 12:00 noon respectively (press the MODE/SET Button or wait for 15 seconds for adjustment to be accepted, then enter minute of hour adjustment).

4. Press the UP or DOWN Buttons to adjust the minute of the hour. The time will advance in 1-minute increments (press the MODE/SET Button or wait for 15 seconds and the transmitter will exit Day/Time Setup and return to normal operation).

5. LCD Displays – when in Day/Time Setup:

• MODE Zone: Blank

• ROOM TEMP Zone: Blank

• SET TEMP Zone: Bank

• TIME/PROG Zone: Day of Week, or

Time of Day will Flash

• FLAME Zone: Blank

•

Program Operation

• T ouch the TIME/PROG Zone to activate or deactivate Program Operation. T ouching the MODE Zone or pressing the MODE/SET Button will also deactivate Program Operation. When Program Operation is deactivated, the transmitter will return to MANUAL OFF Mode.

• Program Operation will cycle ﬁ replace ignition ON and OFF based on time settings (2 weekend periods and 2 weekday periods) and thermostat settings. Press the MODE/SET Button or wait for 15 seconds to advance to each subsequent program setting.

• Pilot Method (same as Thermostat Mode): Continuous/Standing Pilot only (Intermittent Pilot Ignition (IPI)/ Spark-to-Pilot not allowed).

• Pilot ﬂ ame will remain ON when Main Flame Cycles ON and OFF.

126878-01B 27

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• T o enter Program Setup, touch and hold the TIME/PROG Zone for 5 seconds.

• Program OFF LCD Displays:

• MODE Zone: OFF

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: Blank

• TIME/PROG Zone: Current day indicator, current time, and Program status (P1- OFF or P2-OFF) is displayed

• FLAME Zone: Blank

• Program ON LCD Displays:

• MODE Zone: THERMO and either ON or OFF is displayed

• ROOM TEMP Zone: Measured temperature is displayed

• SET TEMP Zone: SET TEMP is displayed

• TIME/PROG Zone: Current day indicator, current time, and Program status (P1- ON or P2-ON) is displayed

• FLAME Zone:

- If Thermostat is ON, A Flame Icon and ﬂ ame setting level number is displayed.

- If Thermostat is OFF, display is blank.

Program Disable Feature

• The Program Mode (described above) may be disabled for applications where a program operation is not allowed or undesirable. When Program Mode is Disabled:

• The user will not be able to activate Program Mode

• The user will not be able to enter Program Setup or edit Program Mode settings.

• The TIME/PROG zone will continue to display the Clock and Day of week, but none of the icons associated with Program Mode will be displayed.

• To disable or re-enable the Program Mode, the transmitter must be in MANUAL OFF Mode, then touch and hold the TIME/PROG Zone and the DOWN Button simultaneously for 10-seconds. The LCD screen will go blank except either PROGRAM and OFF (OFF display in MODE Zone) or PROGRAM and ON (ON display in MODE Zone) will ﬂ ash 3-times (0.5-seconds OFF , 0.5-seconds ON) to indicate the change has been made.

Page 28

OPERATION

Continued

Flame-A (or Main) Adjustment

• Transmits a ﬂ ame height setting com- mand to the control module to adjust the Flame-A height.

• Available settings are 1-3 with a factory default of 3. Refer to the THERMOST A T Mode section for additional details on flame modulation in THERMOSTAT mode.

• While in MANUAL ON, THERMOSTAT ON, or PROGRAM ON modes, touch the FLAME Zone to enter Flame-A Adjustment, then press the UP or DOWN buttons to raise and lower the ﬂ ame; press the MODE/SET Button or wait for 15 seconds to accept the new setting.

• LCD Display: When setting the Flame-A height, the Flame-A icon, and Flame-A setting number will ﬂ ash in the FLAME Zone.

Child-Lock Operation

• Child-Lock operation prevents any user input to the transmitter. No mode of operation or feature may be adjusted when Child-Lock is activated. All automatic functions (thermostat, program, etc.) will continue normally.

• To activate or deactivate the Child-Lock feature, press and hold the MODE/SET and DOWN Buttons simultaneously for 5 seconds.

• LCD Displays:

• When activated, the LOCK icon will appear in the MODE Zone.

• If any touch-zone or button is pressed when activated, the LCD backlight will illuminate and the LOCK icon will ﬂ ash for 5 seconds in the MODE Zone.

Room Temperature Limit

• The Room Temperature Limit Shutdown feature will operate in MANUAL ON, THERMOSTAT ON mode, and PROGRAM ON modes. If the room temperature reaches 95 deg. F or greater, the transmitter will automatically change to MANUAL OFF mode and send a MANUAL OFF command to the control module. If the user turns the control back ON and the room temperature is still 95F or greater, the transmitter will switch

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to back manual OFF and send an-

other OFF command the next time the transmitter reads & updates the room temperature (2-minute update interval).

PAIRING

The remote and receiver are paired at the factory but in case they do not communicate after proving the batteries are fresh, repairing may be necessary. Follow the steps below to repair the remote to the receiver.

It is helpful to have a ﬂ ashlight so you can see the connections as described below. Before proceeding, locate the S1 button on the receiver shown in the figure below. You will need to access this button during the re-pairing procedure and only have 20 seconds to press and release it.

To enter pairing mode press and hold the MODE/SET Button for 10-seconds.

• Transmitter will transmit a pairing signal for 20-seconds, then automatically exit pairing mode and return to normal operation.

• LCD Displays – When pairing mode is activated:

1. MODE Zone: Blank

2. ROOM TEMP Zone: The letters “On”

will ﬂ ash.

3. SET TEMP Zone: The letter “P” is

displayed

4. TIME/PROG Zone: Blank

5. FLAME Zone: Blank

Receiver Operation NOTE: Once transmitter is in pairing mode, press the yellow or black pairing button on the receiver.

S1 Button

Connect Battery Plug Here

Control Module

126878-01B28

Page 29

OPERATION

Continued

TOUCH PAD OPERATION

This touch control has only 3 buttons for controlling manually the ﬂ ame of the appliance

(see Figure 44).

The touch pad has:

1. Led display

2. ON/OFF button

3. UP button

4. DOWN button With this control it is possible to turn on the

ﬁ re, turn off the ﬁ re and control the ﬂ ame level.

LED Display

ON/OFF Button

OFF

UP Button

DOWN Button

SWITCHING OFF

To switch off the ﬁ re, the ON/OFF button should be pressed. After the system has emitted a beep, the ﬁ re switches off.

WARNING: Do not convert heater to use different fuel type. Only use heater with fuel type speciﬁ ed.

Thermocouple

Figure 45 - Pilot (Natural)

Igniter Electrode

Pilot Burner

BLOWER

OPERATION

Figure 44 - Touch Pad Control

NOTE: The touch pad includes a red LED

display light. If the LED remains on, the black plug is connected upside down. Unplug, turn over, and reconnect.

SWITCHING ON

To turn the system on just press the ON/OFF button. The system will emit a beep and begin the ignition process, which can take about 20 seconds. Once the start up process is complete, the pilot ﬂ ame is lit.

REGULATING THE FLAME LEVEL.

1. To increase the ﬂ ame level, press the up button ( the LED indicate that the system has accepted the order, and the ﬂ ame will increase instantly (see Figure 44).

2. To decrease the ﬂ ame level, press the down button ( the LED indicate that the system has accepted the order, and the ﬂ ame will decrease instantly (see Figure 44).

). A beep and a ﬂ ash of

W ARNING: This ﬁ replace has a three-prong, grounded electrical plug. This plug helps protect you against electrical shock. Only connect plug to a properly grounded, three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Access the blower control knob by pushing in on the bottom corners of the ﬁ replace screen, grasp the bottom of the screen and pull out and up to remove the screen. The blower control knob is located on the left side of the ﬁ replace ﬂ oor.

The blower is thermostatically controlled. This means the ﬁ replace and blower will not turn on and off at the same time. The ﬁ replace may run for several minutes before the blower turns on. After the ﬁ replace is shut off, the blower will continue to operate until the ﬁ re- place temperature cools.

The blower also includes a variable speed control. Turn the knob clockwise to turn the blower to the high position. Continuing to turn the knob will reduce the speed of the blower until it reaches a preset low speed.

126878-01B 29

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Page 30

INSPECTING BURNERS

Check pilot ﬂ ame pattern and burner ﬂ ame patterns often.

PILOT FLAME PATTERN

Figure 46 shows a correct pilot ﬂ ame pat- tern. Figure 47 shows an incorrect pilot ﬂ ame pattern. The incorrect pilot ﬂ ame is not properly heating the thermocouple. When the thermocouple cools, the heater will shut down.

If pilot ﬂ ame pattern is incorrect, as shown in Figure 47.

• turn heater off (see To Turn Off Gas to Ap-

pliance, Page 23)

• see Troubleshooting, Page 34 NOTE: The pilot ﬂ ame on natural gas units will

have a slight curve, but ﬂ ame should be blue and have no yellow or orange color.

Thermocouple

Figure 46 - Correct Pilot Flame Pattern

Thermocouple

Pilot Burner

Figure 48 shows the correct burner ﬂ ame. The front ember burner should have a small

blue ﬂ ame. When the ember material is ap- plied, the embers will glow red and the ﬂ ame may have a few small bright yellow tips less than 1/2 inch in height.

The middle burner produces a blue ﬂ ame that impinges upon the ceramic ramp causing the ramp to glow red with an occasional yellow streak.

The rear burner produces a bright yellow ﬂ ame with the base of the ﬂ ame being blue.

Figure 49 shows the incorrect burner ﬂ ame. The front ember burner should not produce

yellow ﬂ ames greater than 1/2" in height or any dark yellow or orange ﬂ ames.

The middle burner should not produce ﬂ ame that remains yellow or yellow ﬂ ame that ex- tends above the ceramic ramp.

The rear burner should not produce a dark yellow / orange ﬂ ame nor should it be absent of blue color near the base of the ﬂ ame next to the shiny stainless steel burner..

If burner ﬂ ame pattern is incorrect, as shown in Figure 49.

• turn ﬁ replace off (see To Turn Off Gas to

Appliance, Page 23)

• see Troubleshooting, Page 34

Figure 47 - Incorrect Pilot Flame Pattern

MAIN BURNER

Periodically inspect all burner ﬂ ame holes with the heater running. All slotted burner ﬂ ame holes should be open with yellow ﬂ ame pres- ent. All round burner ﬂ ame holes should be open with a small blue ﬂ ame present. Some burner ﬂ ame holes may become blocked by debris or rust, with no ﬂ ame present. If so, turn off heater and let cool. Remove blockage. Blocked burner ﬂ ame holes may create soot.

BURNER FLAME PATTERN

WARNING: If incorrect burner ﬂ ame pattern occurs your ﬁ replace could produce increased levels of carbon monoxide.

NOTICE: Do not mistake orange ﬂ ames with yellow tipping. Dirt or other ﬁ ne particles are burned by ﬁ replace, causing brief patches of orange ﬂ ame.

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Middle burner ﬂ ame should be blue with the ramp/ log glowing orange/red

Figure 48 - Correct Burner Flame Pattern

Yellow tipping on ember burner

Figure 49 - Incorrect Burner Flame Pattern

Bright yellow rear burner ﬂ ame; ﬂ ame will be blue next to burner

Dark orange rear burner ﬂ ame

Small blue ﬂ ame on ember burner with no yellow tipping

Yellow or dark orange middle burner ﬂ ame

126878-01B30

Page 31

CLEANING AND MAINTENANCE

WARNING: Turn off ﬁ replace and let cool before cleaning.

CAUTION: You must keep control areas, burner, and circulating air passageways of ﬁ replace clean. Inspect these areas of ﬁ replace before each use. Have ﬁ replace inspected yearly by a qualiﬁ ed service person. Fireplace may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ﬂ ame. Keep these holes clear of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualiﬁ ed service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Y our local computer store, hardware store, or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.

1. Shut off unit, including pilot. Allow unit to cool for at least thirty minutes.

2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt

(see Figure 50).

3. Blow air through the ports/slots and holes in the burner.

4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the injector holder.

6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Injector Holder

Ports/Slots

Burner Tube

Primary Air Inlet Holes

Figure 50 - Injector Holder On Outlet

Burner Tube

Clean pilot assembly also. A yellow tip on the pilot ﬂ ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2" from where the pilot ﬂ ame comes out of the pilot assembly (see Figure 51). With unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Pilot Air Inlet Hole

Pilot Assembly

Figure 51 - Pilot Inlet Air Hole (Your pilot

may vary from pilot shown)

126878-01B 31

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Page 32

WIRING DIAGRAM

REMOTE CONTROL

ON THERMO OFF

Cont. Pilot

SET

S M T W T F S P1 P1

CONTROL MODULE

PROGRAM

MODE/SET

ROOM

AM PM

POWER SUPPLY BOX

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring er-

rors can cause improper and dangerous operation. Verify proper operation after servicing.

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126878-01B32

Page 33

SPECIFICATIONS

Alpha32ZEP

• Rating (Variable): 20,000/25,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

Alpha32ZEN

• Rating (Variable): 20,000/25,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

*For purpose of input adjustment

Alpha36ZEP

• Rating (Variable): 22,000/33,000 Btu/Hr

• Type Gas: Propane/LP

• Ignition: Electronic

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C.

Alpha36ZEN

• Rating (Variable): 22,000/33,000 Btu/Hr

• Type Gas: Natural

• Ignition: Electronic

• Manifold Pressure: 4.5" W.C.

• Inlet Gas Pressure (in. of water): Max - 10.5" W.C., Min* - 5" W.C.

126878-01B 33

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Page 34

TROUBLESHOOTING

W ARNING: Turn off heater and let cool before servicing. Only a

qualiﬁ ed service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no function or response.

POSSIBLE CAUSE

1. Missing or weak batteries at power supply box or remote. Control module may beep 10 times or may not beep at all. LCD display may show "BATTERY ERROR".

2. Unplugged power supply (battery) box

3. T ouch pad not plugged in to module or plugged in incorrectly

4. Control valve wiring harness not plugged in or not in proper position

REMEDY

1. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.)

2. Plug power supply box to module see Page 17.

3. Plug touch pad in module see Page 18, Figure 27. Check to see it is positioned as shown.

4. Check to see that the control valve wiring harness' blue connector is plugged in to the module. Check to see that it is aligned with the mating pins. If any pins are visible, then the connector is not in the correct position. If this is the case, disconnect, align, and reconnect to the module.

5. Remote not communicating with control module

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5. The remote communicates with the module periodically. It doesn't communicate with the module continuously to conserve battery power.

126878-01B34

Page 35

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Either the remote or touch pad buttons are pressed to start the burner ignition sequence and there is no function or response. (Continued

from Page 35).

POSSIBLE CAUSE

6. LED is blinking

7. Igniter cable is not connected

8. Igniter cable pinched or wet

9. Broken Igniter cable.

10. Igniter electrode positioned wrong.

11. Igniter electrode broken.

12. Control module sounds 2 cycles of 3 beeps; LCD display may show ROM ERROR

13. Control module sounds 2 cycles of 5 beeps; LCD display may show SUPPORT ERROR

REMEDY

6. This indicates the battery power is low. Replace the batteries in the power supply box.

7. Check the igniter connection at both the control module and the ods pilot. Connect if loose.

8. Free igniter cable if pinched by any metal or tubing. Keep igniter cable dry.

9. Replace wire harness including igniter cable.

10. Replace ods pilot assembly.

11. Replace ODS pilot assembly.

12. Replace control module

13. Ground cable from control valve wiring harness is not grounding properly. Reposition spade terminal so that it makes contact with burner chassis metal or valve body.

14. Bad reception from remote

15. If LED on touch pad is continuously on, the cable is connected the wrong way.

16. The control module sounds 2 cycles of 5 beeps. The wiring assembly from the control valve is disconnected or broken.

14. Change batteries in remote. Check reception of signal from a shorter distance. If still not working, try changing the channel in the configuration menu. If this does not ﬁ x the problem, reset the channel (see Page 25 Channel Selection) and follow the instructions in Pairing on Page

28. Replace remote and control module as a ﬁ nal action.

15. Disconnect the touch pad between the long and short cables, turn the short cable with the touch pad over and reconnect.

16. Connect the wiring harness at the control module. Replace the valve assembly if all other cause/remedies fail to correct his problem.

126878-01B 35

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Page 36

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

When igniter button is pressed on the remote or touch pad, the pilot sparks but there is no ignition.

POSSIBLE CAUSE

1. Gas supply turned off or equipment shutoff valve closed

2. Air in gas lines.

3. Thermocouple circuit between the control valve and the control module is open.

REMEDY

1. Turn on gas supply or open equipment shutoff valve.

2. Continue turning the burner system ON and OFF . Repeat igniting operation until air is removed. On ﬁ rst time ignitions, air in the lines is common and it is not uncommon to repeat the ignition sequence 10 to 15 times before enough gas is at the ods pilot for it to light.

3. Check the thermocouple connection at the control valve and also at the control module. The thermocouple connection at the control valve should be hand tight plus 1/4 to 1/2 turn. You should not be able to loosen the thermocouple at the control valve with your hand. Check the thermocouple terminal connection at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's opening and reinstall on to the control module.

4. No gas to the ods pilot

5. Depleted gas supply (propane/LP only)

6. Valve cable is disconnected or broken.

7. ODS pilot is clogged

4. While the pilot is sparking, check for gas ﬂ ow at the ods pilot. If ﬂ ow is present, try to light the pilot with a long reach lighter. If it will not light but the ﬂ ame is disturbed, air is in the line. Cycle through the ignition sequence to clear the line of air until gas is present. If no ﬂ ow is present at the gas valve, check to see all shut off valves are open. Verify proper pressure is supplied to the valve. Excessive pressure can lock out the appliance's regulator. Also check to see that the wiring harness from the control valve is properly connected at the control module. The wiring harness connection housing can be identiﬁ ed by it's blue connector housing.

5. Contact local propane/LP gas company.

6. Connect valve cable correctly

7. Clean ods pilot (see Cleaning and Maintenance , Page 31) or replace ods pilot assembly.

8. Gas regulator setting is not correct

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8. Replace gas regulator

126878-01B36

Page 37

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

ODS pilot lights but pilot ﬂ ame goes out before burners light.

POSSIBLE CAUSE

1. Equipment shutoff valve not fully open

2. Missing or weak batteries at power supply box or remote.

3. Thermocouple circuit between the ods pilot and control module is loose or damaged.

4. Pilot ﬂ ame not touching thermo- couple, which allows thermocouple to cool, causing pilot ﬂ ame to go out. This problem could be caused by one or both of the following: A) Low gas pressure or B)Dirty or partially clogged ODS pilot.

REMEDY

1. Fully open equipment shutoff valve.

2. Check batteries and replace if needed. (Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected. Set the multimeter to DC voltage, initiate the ignition sequence, and observe the voltage while the system is lighting (under load). The system will not function under 3.8 volts and batteries should be replaced if the voltage is under 4.0 volts.).

3. Check thermocouple terminal connection at the control module. If it is loose, remove it with needle nose pliers, using the pliers, slightly close the terminal's opening and reinstall on to the control module.

4. A) Contact local natural or propane/LP gas company. B) Clean ODS pilot (see Clean-

ing and Maintenance, Page 31)

or replace ODS pilot assembly.

5. Thermocouple damaged

6. Control valve damaged.

Burner system lights from remote but not from touch pad

Burner system does not ignite the burner while the remote is in the program mode.

Burner system shuts off after operating 6 seconds then sounds 5 beeps.

Low battery power in remote.

126878-01B 37

1. Touch pad cable disconnected or broken

2. Defective touch pad

1. Program mode does not work if soft start is deactivated.

1. Short in touch pad wiring.

1. Batteries are weak. LOW BATTERY is shown in remote display .

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5. Replace ods pilot assembly.

6. Replace control valve

1. Connect or replace touch pad and cable.

2. Replace touch pad

1. Activate soft start in the remote.

1. Replace touch pad and wiring harness.

1. Replace batteries in remote.

Page 38

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner system shuts off. Control module sounds 2 cycles of 3 beeps.

Burner system shuts off. Control module sounds 20 beeps.

Burner system shuts off. Control module sounds 1 long beep.

Burner systems shuts off.

POSSIBLE CAUSE

1. Faulty control module

1. Remote and control module not communicating properly

2. Faulty control module

1. Loss of communication between control module and remote after 18 minutes.

1. Control module is too hot

1. The SAFETY temperature setting in the remote has shut the burner system off.

REMEDY

1. Replace control module.

1. Follow Pairing instructions on Page 28 to re-pair remote to control module.

2. Replace control module

1. Either the remote is too far from the burner system or the remote needs new batteries. The remote should work within 20 feet of the burner system. If it does not, replace the batteries in the remote and battery supply box.

1. Check to see the ﬁ replace size meets the minimum requirements. Call technical service.

1. The remote includes a shut off that is preset at 40C (104F). If the remote is placed in a location that is at or above this temperature it will shut the burner system off. Placing the remote on a mantel may result in this problem. If it occurs, relocate the remote to a cooler location.

Burner system lights or shuts off without touching the remote.

1. More than one burner system is present and operating on the same frequency.

1. Follow Pairing instructions on Page 28 to re-pair remote to control module.

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126878-01B38

Page 39

OBSERVED PROBLEM

Burners do not light after ODS/ pilot is lit

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Inlet gas pressure is too low

REMEDY

1. Contact local natural or propane/ LP gas company

Delayed ignition of one or both burners

Burner backﬁ ring during combustion

Yellow ﬂ ame in middle burner during burner combustion

2. Burner oriﬁ ce(s) clogged

3. Mislocated crossover tube

1. Manifold pressure is too low

2. Burner oriﬁ ce(s) clogged

3. Mislocated crossover tube

1. Burner oriﬁ ce is clogged or dam- aged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

2. Clean burner(s) (see Cleaning and Maintenance, Page 31) or replace burner oriﬁ ce(s)

3. Contact qualiﬁ ed service person

1. Contact local natural or propane/ LP gas company

2. Clean burner(s) (see Cleaning and Maintenance, Page 31) or replace burner oriﬁ ce(s)

3. Contact qualiﬁ ed service person

1. Clean burner (see Cleaning and Maintenance, Page 31) or replace burner oriﬁ ce

2. Replace damaged burner

3. Replace gas regulator

1. Check burner(s) for dirt and debris. If found, clean burner(s) (see Clean-

ing and Maintenance, Page 31)

2. Replace gas regulator

Slight smoke or odor during initial operation

Heater produces a whistling noise when burners are lit

White powder residue forming within burner box or on adjacent walls or furniture

Moisture/condensation noticed on windows

Heater produces a clicking/ticking noise just after burners are lit or shut off

1. Residues from manufacturing processes and logs curing

1. Set the unit to HI by using the remote when burners are cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner oriﬁ ce(s)

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Not enough combustion/ventilation air

1. Metal expanding while heating or contracting while cooling

1. Problem will stop after a few hours of operation

1. Set the unit to LO by using the remote and let warm up for a minute

2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see Pages 11-14)

4. Clean burners (see Cleaning and Maintenance, Page 31) or replace burner oriﬁ ce(s)

1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products

1. Refer to Air for Combustion and Ventilation requirements (Page 7)

1. This is normal with most heaters. If noise is excessive, contact qualiﬁ ed service person

126878-01B 39

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Page 40

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the ﬁ re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

Heater produces unwanted odors

POSSIBLE CAUSE

1. Heater burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPORTANT statement above)

REMEDY

1. Open window to ventilate room. Stop using odor causing products while heater is running

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF position

Gas odor during combustion

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning state-

ment at top of Page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning state-

ment at top of Page

2. Control valve or gas control defective

1. Foreign matter between control valve and burner

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see

Checking Gas Connections, Page

16)

1. Open window and/or door for ventilation

2. Contact local natural or propane/ LP gas company

3. Clean ODS/pilot (see Cleaning

and Maintenance, Page 31)

1. Locate and correct all leaks (see Checking Gas Connections, Page

16)

2. Replace control valve or gas control

1. Take apart gas tubing and remove foreign matter

Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on

2. Gas leak. See Warning state-

ment at top of Page

1. Optional Hand-held remote control is too close to heater

Astria.us.com

2. Locate and correct all leaks (see Checking Gas Connections, Page

16)

1. Move hand-held remote control unit farther away from the heater

126878-01B40

Page 41

REPLACEMENT PARTS

See Pages 42-46 for a complete replacement parts list. Use only parts supplied from the manufacturer.

Normally, all parts should be ordered through your IHP distributor or dealer. Parts will be shipped at prevailing prices at time of order.

NEVER USE SUBSTITUTE MATERIALS. USE OF NON-APPROVED PARTS CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• appliance will not produce speciﬁ ed heat

• propane/LP gas supply may be low You may feel your gas pressure is too low. If

so, contact your local propane/LP or natural gas supplier.

ACCESSORIES

When ordering repair parts, always give the following information:

1. The model number of the appliance.

2. The serial number of the appliance.

3. The part number.

4. The description of the part.

5. The quantity required.

6. The installation date of the appliance. If you encounter any problems or have any questions concerning the installation or application of this appliance, please contact your dealer.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. Please contact your IHP dealer for any questions or concerns. When contacting your dealer please have your model and serial numbers of your appliance ready. You can also visit our web site at Astria.us.com.

Purchase these appliance accessories from your local dealer. If they can not supply these accessories, contact IHP at Astria.us.com for referral information. You can also write to the address listed on the back page of this manual.

Only kits supplied by IHP shall be used in the installation of this appliance. Use of non-approved accessory/part kit(s) can result in poor performance and safety hazards.

NOTICE: All accessories may not be available for all ﬁ replace models.

Black

Brushed Brass

Platinum

PERIMETER TRIM ACCESSORY

Cat. No. F1039, Model PT32, Black - 32" Cat. No. F1040, Model PT32B, Brass - 32" Cat. No. F1041, Model PT32P, Platinum - 32" Cat. No. F1042, Model PT36, Black - 36" Cat. No. F1043, Model PT36B, Brass - 36" Cat. No. F1044, Model PT36P, Platinum - 36" For all models. Optional with built-in installa-

tion. Provides a ﬁ nished appearance covering rough and/or unﬁ nished mantel or wall open- ing, edges, etc.

EMBER KITS

VINTAGE FIBER LINER KITS

Cat. No. H9076, Model SBLQ32SVF - 32" Cat. No. H9077, Model SBLQ36SVF - 36"

126878-01B 41

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Cat. No J6207 - Platinum Embers Cat. No J6208 - Glowing Embers

(rockwool)

Page 42

PARTS

LOG BASE ASSEMBLY MODELS ALPHA32ZEN, ALPHA32ZEP, ALPHA36ZEN AND ALPHA36ZEP

Cat. No. Model Description

F1221 Alpha32ZEN Radiant

F1223 Alpha32ZEP Radiant

F1225 Alpha36ZEN Radiant

F1227 Alpha36ZEP Radiant

F1229 Alpha32ZEN Louvered

F1231 Alpha32ZEP Louvered

F1233 Alpha36ZEN Louvered

F1235 Alpha36ZEP Louvered

* See Page 43 for part numbers

Astria.us.com

126878-01B42

Page 43

PARTS

This list contains replaceable parts used in your ﬁ replace. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

1 ** Floor 32'' Fireplace System • • • • 1

** Floor 36'' Fireplace System • • • • 1

2 F2945 Leg, Floor Support • • 3

F2945 Leg, Floor Support • • 4 3 ** Bracket, Chassis Mounting • • • • 1 4 J3562 Connector Male 3/8 NPTF 3/8 Tube • • • • 1 5 J3634 Tube, Pilot • • • • 1 6 J3653 Regulator, Gas • • 1

J7603 Regulator, Gas 4.5'' • • 1

7 J3672 Oriﬁ ce, .0530 (1,35MM) Top • 1

J3674 Oriﬁ ce, .040 (1,02MM) Top • 1

F3140 Oriﬁ ce, .063 (1,60MM) Top • 1

J3671 Oriﬁ ce, .042 (1,07MM) Top • 1

8 F3139 Oriﬁ ce, .069 (1,752MM) Middle • 1

J3671 Oriﬁ ce, .042 (1,07MM) Middle • 1 J3671 Oriﬁ ce, .0750 (1,90MM) Middle • 1 J3675 Oriﬁ ce, .0453 (1,15MM) Middle • 1

9 J8079 Oriﬁ ce, 0.028 (0,711MM) Pan • 1

F3135 Oriﬁ ce, 0.052 (1,321MM) Pan • 1

J3619 Oriﬁ ce, 0.038 (0,965MM) Pan • 1 10 J6127 Oriﬁ ce, Holder 90 Degree Elbow • • • 1 11 F2937 Fitting Brass • • • • 1 12 F3391 Plate, NG. Conversion • • 1 13 J4818 Burner, 18'' Ramp Front • • 1

J4819 Burner, 24/30'' Ramp Front • • 1 14 J4820 Burner, 18'' Ramp Rear • • 1

J4821 Burner, 24/30'' Ramp Rear • • 1 15 F3142 Bracket, Pilot • 1

F2938 Bracket, Pilot • 1 F3355 Bracket, Pilot • 1

F3356 Bracket, Pilot • 1 16 J4886 Shutter, Air • • • • 1 17 J5416 Tube Venturi • • • • 1 18 J5456 Gasket, Burner • • • • 1 19 J6397 Bracket, Pan Burner Support • • • • 2 20 J6398 Pan, Burner Assembly BGE2436 • • 1

J6399 Pan, Burner Assembly BGE18 • • 1

21 ** Shield, Air 18'' BGE • • 1

** Shield, Air 24/30/36'' BGE • • 1 22 J5665 Bracket, Air Shield • • 1 24 J6582 Pilot NG Electronic Copreci • • 1

J6583 Pilot LP Electronic Copreci • • 1

Alpha32ZEP

Alpha32ZEN

Alpha36ZEN

Alpha36ZEP

** Not Field Replaceable

126878-01B 43

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Page 44

PARTS

This list contains replaceable parts used in your ﬁ replace. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual.

KEY NO. PART NO. DESCRIPTION QTY.

25 J6586 Screw, Min. Rate (3.75MM) • • 1

F3357 Screw, Min. Rate (1.499MM) • 1

F3358 Screw, Min. Rate (1.778MM) • 1 26 J6592 Valve, Copreci Elect. Remote • • • • 1 27 F3184 Bracket, Valve and Regulator • • • • 1 28 F3185 Tube, Copreci Remote Outlet • • • • 1 29 J8075 Fitting, .375 Tube to .125 NPTF • • • • 1 30 K2014 Shield, Control Module Heat • • • • 1 31 F3359 Duct, Air • • 1 32 F2935 Decal, Control Position • • • • 1 33 J3825 Nut, Lock • • • • 1 34 J3824 Knob, Control • • • • 1 35 J3823 Control, Solid State • • • • 1 36 J6748 Thermodisc Bracket Assembly • • • • 1

PARTS AVAILABLE — NOT SHOWN

J6674 Pad, Manual Control Touch • • • • 1

J6675 Harness Touch Pad Wire • • • • 1

J3717 Harness, Wire • • • • 1

F3394 Wire, Harness • • • • 1

K2026 Cord, Power Supply • • • • 1

J3795 Wire, Harness • • • • 1

J3658 Plate, Warning • • • • 1

J6207 Kit, Platinum Embers • • • • 1

J6208 Kit, Glowing Embers (rockwool) • • • • 1

J6580 Supply, Battery Power • • • • 1

J7675 Control, Remote Skytech • • • • 1

J6584 Harness Pilot Igniter • • • • 1

J6585 Plate, Lighting Instructions • • • • 1

J6598 Flex Line, 8'' .375 Tube W/Nuts • • 1

J6599 Flex Line, 12'' .375 Tube W/Nuts • • 1

J6599 Flex Line, 12'' .375 Tube W/Nuts • • 2

J6508 Shield Pilot • 1

J6504 Chunk, Left Ember • • 1

J6505 Chunk, Middle Ember • • 1

J6506 Chunk, Right Ember • • 1

Alpha32ZEP

Alpha32ZEN

Alpha36ZEN

Alpha36ZEP

Astria.us.com

126878-01B44

Page 45

PARTS

FIREPLACE MODELS ALPHA32ZEN, ALPHA32ZEP, ALPHA36ZEN AND ALPHA36ZEP

This list contains replaceable parts used in your ﬁ replace. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual.

KEY

NO. PART NO. DESCRIPTION QTY.

1 J4188 Panel Closure Smooth • • 2

J3949 Panel Closure Smooth • • 2

2 J4189 Panel Face Top 32'' Stamped • • 2

Alpha32ZEP

Alpha32ZEN

Alpha36ZEN

Alpha36ZEP

J3973 Panel Closure Top Louvered 36'' • • 2 3 J7662 Electrical Duct Assembly •••• 1 4 J6918 Spacer, Top •••• 4 5 J6934 Cover Gas Conduit Plate •••• 5 6 J6775 ASM 32'' Fireplace System Screen • • 1

J6776 ASM 36'' Fireplace System Screen • • 1 7 J6492 Magnet, Door Latch •••• 2 8 J6778 Hood 32'' Fireplace System • • 1

J6779 Hood 36'' Fireplace System • • 1 9 J5458 Blower •••• 1

10 J6783 Liner Fiber 32'' Center Vintage • • 1

11 J6784 Liner Fiber 32'' Left Vintage • • 1

12 J6785 Liner Fiber 32'' Right Vintage • • 1

H9077 Liner Fiber 36'' Center Vintage • • 1

H9077 Liner Fiber 36'' Left Vintage • • 1

H9077 Liner Fiber 36'' Right Vintage • • 1

126878-01B 45

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Page 46

PARTS

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on Page 41 of this manual.

KEY

NO.

PART NUMBER

DESCRIPTION QTYAlpha32 Alpha36

1 J6631 J6641 Log, Ramp 1 2 J6632 J6642 Log, Left Front 1 3 J6633 J6643 Log, Right Front 1 4 J6634 J6644 Log, Left Front Ember Bed 1 5 J6635 J6645 Log, Right Front Ember Bed 1 6 F2943 J6646 Log, Left Middle 1 7 F2944 K2008 Log, Right Middle 1 8 J6636 J6647 Log, Rear Middle 1 9 J7518 J6648 Log, Rear 1

10 J6637 J6637 Log, Left Top 1

11 J6638 J6650 Log, Middle Crossover 1 12 J6639 J6651 Log, Top Rear 1 13 J6640 J6640 Log, Switch 1

Astria.us.com

126878-01B46

Page 47

Innovative Hearth Products

Astria

Brand Gas Fireplace

Limited Lifetime Warranty

THE WARRANTY

Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria® brand gas ﬁ replace ("Product") to be free from defects in materials and workmanship at the time of manufacture. The product body, ﬁ rebox and barrier carry the Limited Lifetime Warranty. Ceramic glass carries the Limited Lifetime Warranty against thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the Limited Lifetime Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to ﬁ ve years. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited Lifetime Warranty as described herein.

COVERAGE COMMENCEMENT DATE

Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of ﬁ rst occupancy of the dwelling or six months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from IHP, regardless of the installation or occupancy date.

EXCLUSIONS AND LIMITATIONS

This Limited Lifetime Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.

This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be provided. The product body, ﬁ rebox and barrier carry the Limited Lifetime Warranty from the date of installation. Vent components, trim components and paint are excluded from this Limited Lifetime Warranty. The following do not carry the Limited Lifetime Warranty but are warranted as follows:

Burner – Repair or replacement for ﬁ ve years from the date of installation Gas components & electrical components – Repair or replacement for one year from the date of installation Gaskets – Repair or replacement for one year from the date of installation Gold & nickel plating - Replacement for two years from date of installation. Excludes tarnishing Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component Light bulbs & batteries – Replacement for 90 days from the date of installation Logs – Replacement for ﬁ ve years from the date of installation against thermal breakage only Optional blowers & remote controls – Repair or replacement for one year from the date of installation Optional glass doors & optional glass accessories – Repair or replacement for 90 days from the date of installation Optional surrounds – Stone/Natural Materials: Replacement for one year against cracking or breakage due to thermal stress. Other Materials: Replacement for one

year. Excludes surface and hairline cracks and scratches or slight color changes that do not affect the operation or safety of the unit

Tempered Glass -Replacement for one year from the date of installation

Parts not otherwise listed carry a 90 day warranty from the date of installation.

Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.

IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, ﬁ re, ﬂ ood or acts of God; (b) damages caused by abuse, negligence, misuse, or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures and could result in a ﬁ re hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefﬁ ciency resulting from faulty installation or application of the Product.

IHP is not responsible for inadequate ﬁ replace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by venting conﬁ gurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.

This Limited Lifetime Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.

LIMITATION ON LIABILITY

It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speciﬁ ed herein.

In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of ﬁ tness for a particular use or purpose, and there is no implied condition of ﬁ tness for a particular use or purpose.

IHP makes no expressed warranties except as stated in this Limited Lifetime Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.

No one is authorized to change this Limited Lifetime Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited Lifetime Warranty are in addition to and not a modiﬁ cation of or subtraction from any statutory warranties and other rights and remedies provided by law.

INVESTIGATION OF CLAIMS AGAINST WARRANTY

IHP reserves the right to investigate any and all claims against this Limited Lifetime Warranty and to decide, in its sole discretion, upon the method of settlement.

To receive the beneﬁ ts and advantages described in this Limited Lifetime Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.

Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a

contractor that is not approved without ﬁ rst obtaining IHP's prior written consent.

HOW TO REGISTER A CLAIM AGAINST WARRANTY

In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notiﬁ ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1508 Elm Hill Pike, Suite 108, Nashville, TN 37210 or visit our website at WWW.ASTRIA.US.COM.

P/N 900199-00, Rev. B 10/2016

Innovative Hearth Products 1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Page 48

Astria.us.com

Record the following important information about your appliance:

Appliance model number

Appliance serial number

Date appliance was Installed

Type of gas appliance uses

Dealer name

IHP reserves the right to make changes at any time, without notice, in design, materials, speciﬁ cations, prices and also to discontinue colors, styles and products. Consult your local distributor for ﬁ replace code information.

P126878-01

1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

Astria Alpha32ZEN, Alpha36ZEN, Alpha32ZEP, Alpha36ZEP Installation And Operation Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual