Astral Pool BPM400A, BPM700A, BPM600A, BPT900A, BPM800A Installation And Operating Instructions Manual

17/07/2013

INSTALLATION AND

OPERATING INSTRUCTIONS

Melbourne: 03 8796 8600 Gold Coast: 07 5552 2600 Perth: 08 9350 2600
Sydney: 02 9853 2100 Townsville: 07 4750 3100 [e-mail]
Brisbane: 07 3308 5400 Adelaide: 08 8152 7600 www.astralpool.com.au

Bolero ND

INSTALLATION AND OPERATING INSTRUCTIONS I INSTALLATION AND OPERATING INSTRUCTIONS

Astral Heat

Pumps

Inst253 Astral Heat Pumps V07.13

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Inst253 Astral Heat Pumps V07.13

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CONTENTS

Introduction

Introduction .............................................................................................. 3

Notice to Installers ................................................................................... 4

Safety Rules ............................................................................................. 4

Operation

Operating Instructions .............................................................................. 4

Chemical Balance .................................................................................... 5

Technical Specifications .......................................................................... 6

Digital Thermostat Operation .................................................................. 7

Fault Indication ........................................................................................ 8

Maintenance

Maintenance Instructions ......................................................................... 8

Energy saving Tips ................................................................................... 8

Winter Operation ...................................................................................... 9

Installation

Flow Rates .............................................................................................. 10

Water Connections ................................................................................. 10

Clearances .............................................................................................. 11

Electrical Connection ............................................................................. 11

Guide to Heat Pump Noise .................................................................... 12

Troubleshooting

Fault Finding and Remedies .................................................................. 16

Wiring Diagrams .................................................................................... 17

Warranty

Terms and Conditions ............................................................................ 20

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INTRODUCTION

Congratulations on the purchase of an Astral Pool Heat Pump, Pool and Spa Heater. Proper installation
and service of your new heating system and correct chemical maintenance of the water will ensure many
years of service. It is equipped with features that take advantage of new technology developed
exclusively by Astral Pool.

This unit can safely be connected to PVC pipe. In addition, the unit is equipped with an accurate
electronic thermostat to ensure ease of use and accurate temperature control. The electronic display tells
at a glance the operational status of the heater.

Your heat pump works by extracting heat from the surrounding air. The heat pump works most
efficiently in warm weather. So, it is best to operate the heat pump during the warmest part of the day
rather than overnight or early in the morning.

It is important to ensure an adequate supply of air and to avoid recirculation of the cooled air exiting the
top of the unit. For this reason, the heat pump should not be installed in confined spaces and must have a
minimum of 1000 mm clearance above it and 500 mm clearance to the sides and rear. A clearance of
1000mm is required to the front of the unit to allow air flow out of the unit.

Although the unit is weatherproof, it is recommended some protection from the harsh effects of direct
exposure to the elements be provided.

The heat pump must be installed outdoors on a level concrete pad.

In most circumstances where heating is required, the heat pump will need to run longer than the filtration.
For the most effective heating it may be necessary to install a small pump to circulate water through the
heat pump independent of the filtration system. Since the heat pump uses electricity so efficiently, it is a
pity to waste electricity running an oversized pump. For this reason, the small added cost of a dedicated
pump can be recouped and a great deal of energy saved over the life of the heater.

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NOTICE TO INSTALLERS

Heat Pump must be located outdoors with sufficient ventilation as explained on page 10.

This appliance must be installed by an authorized person.

This appliance must be installed in accordance with the installation instructions, the National Wiring
Rules and any other relevant statutory authorities.

Refer to data plate for details of operating voltage and current.

A multi-pole isolating switch must be installed that operates in all live conductors so that it isolates the
entire equipment from the supply.

Phase rotation must be checked on 3 phase units. Incorrect rotation will damage the compressor and void
any warranties.

SAFETY RULES

1. Spa or hot tub water temperature should never exceed 40˚C.

2. Drinking of alcoholic beverages before or during spa or hot tub use can cause drowsiness which could

lead to unconsciousness and subsequently result in drowning.

3. Pregnant women beware! Soaking in water above 38˚C can cause foetal damage during the first three

months of pregnancy.

4. Before entering the spa or hot tub, the user should check the water temperature with an accurate

thermometer, spa or hot tub thermostats may be inaccurate by as much as 2˚C.

5. Persons with a medical history of heart disease, circulatory problems, diabetes or blood pressure

problems should obtain their physician’s advice before using spas or hot tubs.

6. Persons taking medications which induce drowsiness, such as tranquillisers, antihistamines or

anticoagulants, should not use spas or hot tubs. If in doubt seek medical advice.

WARNING: Should overheating occur or the heater fail to shut off, turn off the manual isolation switch
to the appliance. Do not use this heater if any part has been under water.

OPERATING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Turn filtration pump or dedicated pump on. The display should indicate flow.

3. Turn on power to the Heat Pump.

4. Set thermostat to desired setting

5. If the water temperature is below the set temperature, the fan will start. The compressor will start

in a few minutes. (Set by the compressor delay timer)

6. If the appliance will not operate, follow instructions 2 to 4 above ensuring the thermostat is set to

a higher temperature than the indicated water temperature. If the appliance still does not operate,
call your service technician.

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During operation in weather below about 10 deg, ice may appear on the evaporator coil. An automatic
defrost mode will initiate. During a defrost cycle the compressor will continue to run however the
direction of the gas in the system is reversed so that the evaporator coil is heated. A ‘whoosh’ may be
heard as this occurs. The fan will continue to run in order to melt the accumulated ice. When the
evaporator temperature rises sufficiently to allow continued operation, the compressor will restart in
heating mode.

During this heated defrost mode, there may be visible water vapour in the airstream. This is normal
during cold weather.

CHEMICAL BALANCE

It is imperative that correct chemical balance be maintained in your pool and spa water, otherwise
corrosion of your heater may occur. Corrosion due to chemically imbalanced water or excessive
sanitiser is detectable and will void warranty. Your local pool shop specialist or spa retailer can
advise correct chemical balance. Your water should be checked and maintained regularly by a pool water
professional. As a guide the following parameters may be used.

pH 7.6 to 7.8
Total Alkalinity 80 to 120 ppm
Calcium Hardness 150 ppm

You should test your water chemical balance at least on a weekly basis.

Excessive sanitiser can damage your heater. Chlorine should not exceed 3 ppm and bromine should not
exceed 5 ppm. Salt chlorinators, especially when used on spa pools or indoor or covered pools, can
easily produce excessive chlorine levels which will damage the heater internals.

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TECHNICAL SPECIFICATIONS

Model ASTRAL BPM400A BPM600A BPM700A BPM800A BPT900A

BTU/H 29000 43000 58000 72000 85000

W 8500 13000 17000 21000 25000

HEATING POWER INPUT W 1700 2600 3500 4500 5500

EFF ICIEN CY COP 5.0 5.0 4.9 4.7 4.6

HEATING NOMINAL CURRENT A 8.3 11 14.7 19.3 8.8

VOLTAGE/FREQUENCY V/PH/Hz 240/1/50 240/1/50 240/1/50 240/1/50 415/3/50

COMPRESSOR UNIT 1 1 1 1 1

COMPRESSOR TYPE ROTARY ROTARY SCROLL SCROLL SCROLL

HEAT EXCHANGER

REFRIGERAN T

BLOWER QUANTITY 1 1 1 1 1

FAN POWER INPUT W 45 60 120 200 200

FAN ROTATE SPEED RP M 850 850 850 850 850

BLOWER STYLE

NOISE LEVEL dB(A)

≤5 1

≤

58

≤

58

≤

58

≤

58

WATER CON NECTION

mm 50 50 50 50 50

WATER FLOW

m3/h

≥5 . 0 ≥7 . 5 ≥

8.0

≥9

.0

≥

10.0

WATER PRESSURE LOSS

kPa 10 12 12 12 12

NET DIMENSION

mm 860×310×920 860×310×920 950×340×1300 950×340×1300 950×340×1300

GROSS DIMENSION

mm 930×430×1080 930×430×1080 1030×460×1450 1030×460×1450 1030×460×1450

WOODEN PLATE

mm 920×420×100 920×420×100 1020×450×100 1020×450×100 1020×450×100

PACKING

CARTON CARTON CARTON CARTON CARTON

NET WEIGHT

Kg 70 75 97 110 115

GROSS WEIGHT

Kg 85 90 117 140 145

Starting Current

A 30 40 40 40 40

Fuse gauge

A 20 32 40 60 20

Supply gauge

mm

2

3×2.5 3×2.5 3×4.0 3×4.0 5×2.5

R407C

LATERAL-BLOW

HEATING CAPACITY

PVC HERMETIC WATER BARREL WITH SPIRAL SOFT TITANIUM PIPES INSIDE

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DIGITAL THERMOSTAT OPERATION

NA6888 User Guide

! Main Function and Technique Index
Main Function:

The controller is the special controller for heat pump water heater, it contains two temperature
sensors (water temperature, outdoor temperature), four control outputs (compressor, valve, fan, water
pump) and one alarm signal input (used for high and low pressure protection). Its main function is
showing below:
" Temperature Display and Controlling: It can display water tank temperature and outdoor
temperature, and control the temperature of water in tank between the temperature upper and lower limit.
" Auto Defrost Controlling: It has optimize design of logical defrost controlling logic fit for heat
pump, and can defrost effectively in order to ensure the outdoor machine can run normally at low
temperature.
" External alarm: one outside alarm signal input, it can be set to 5 modes: always open, always open
locked, always closed, always closed locked or forbidden.
" Real Time Clock (RTC): Internal RTC, it is still running when power off, and it supplies accurate
time, used for real time defrost function etc.
" Others: Temperature upper and lower limit can be set, direction of four-way valve can be set,
compressor start delay protection, temperature sensor error alarm and so on.
Main Technique Index:

# Temperature display range: -50～150℃(The resolution is 0.1℃)

-58～302℉(The resolution is 0.1℉)

# Power supply: AC 220V±10% or AC 380V±10% (Refer to the wiring diagram)
# Operating environment: temperature -10℃～50℃, humidity≤85%.
# Relay contact capability: 2A/250VAC (pure resistive load)
# Temperature sensor: NTC R25=5kΩ, B (25/50) =3470K
# Executive standard: Q/320585 XYK 01

$ Operating Guide

Panel:

% What’s the meaning of the index lights on the panel?

The function of the LED on the panel is showing below:

Index Light

Name

Light

Flash

Temp Setting

In the state of temp setting

-

Refrigeration

Refrigerating

Ready to refrigerate, in the state of compressor start delay

protection

Heat

Heating

Ready to heat, in the state of compressor start delay protection

Defrost

Defrosting

Ready to defrost, in the state of compressor start delay protection

Fan

Fan running

-

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Alarm

-

Alarm state

% The meaning of the LED display
The LED usually shows temperature, if it shows “SHr”, it means the temperature sensor is short, and
“OPE” means the temperature sensor is open. The temperature and the alarm code (Axx) will show
alternately when in the alarm state.

The code is showing below:

Code

Signification

Explanation

A11

External alarm

Low Pressure Alarm

A12

External alarm

High Pressure Alarm

A15

External alarm

Water Flow Alarm

A21

Water temperature sensor error

Open or short（showing “OPE” or “SHr”）

A22

Outdoor machine sensor error

Open or short（showing “OPE” or “SHr” when press the key “↓”）

A99

Over probation time

If you have set the probation time F87, the alarm occurs when the accumulative running
time is over probation time, and the controller can not work.

% How to set the temperature?
Press the key “set” for at least 2 seconds, then enter the state of temperature setting, here the LED
displays the setting temperature, then using “” key or “” key can change the parameter（the

key“”adds 0.1°C, the key“”minuses 0.1°C, press and hold it over 0.5 seconds can add or minus
rapidly）. After setting, press “set” again, then exit the state of parameter setting. (The setting temp
range is limited by the parameters F13 and F14, please refer to the advanced operation). Pressing the key
“M” in the setting process means cancel and exit, but the setting value will not be saved.
% How to read the outdoor temperature?
When displaying current temperature, press “” key, Controller will display defrosting temperature.
Loose “” key, then return to current temperature. Notice that if you press the key and hold it for 5
seconds, the controller will enter or exit the defrosting state forcibly.
% How to look over and adjust the real clock time?
Press the key “Set” to enter the state of displaying time when in the state of displaying temperature. Press
the key “Set” for some time to enter the state of adjusting time, and press the key “Set” to return to the
state of displaying temperature.
In the state of adjusting time, the hour part of the LED flashes, and you can adjust the hour by using the
key “” and “”, then press the key “Set”, and the minute part of the LED flashes, you can also use the
key “” and “” to adjust the value, then press the key “Set” again to exit. Pressing the key “M” in the
adjusting process means giving up and exiting, but the time will not be saved.

% How to heat forcibly?

When displaying current temperature, the temperature is between “setting temperature－temperature
difference” and “setting temperature＋temperature difference”, the system may or not heat, here you
press the key “” and hold it for 5 seconds, the controller will enter the heat state forcibly when in the
heat state, and stop heating when the temperature is above “setting temperature＋temperature
difference”.

& Advanced Operation
Press the key “M” and hold it for 5 seconds, and if you have set the password, the LED display the
“PAS” to hint you to enter the password, you can use the key “↑” and “↓” to enter the password, if the
password is correct, the LED will display the parameter code, use “↑” or “↓” to select the parameter code
，Pressing the “set” key can make it to show the value of the parameter after select the parameter, here

you use “↑” or “↓” to set the parameter(pressing the key and not release can add or minus rapidly), then
press the “set” key to return to the state of showing parameter code after finishing setting. Pressing the
key “M” can exit the parameter setting state when display the parameter code, pressing the key “M”
means cancel when in the process of setting parameter, and the parameter will not be changed.
Internal parameter code is showing below:

Inst253 Astral Heat Pumps V07.13

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Sort

Code

Parameter Name

Range

Factory setting

Unit

Remark

Temperature

F11

Setting temperature

F14 – F13

28

℃/℉

The setting range is limited
by F13 and F14

F12

Temperature difference

0.1 – 20

1.0

℃/℉

Control the temperature
difference, please refer to the
temperature controlling

F13

Max setting temperature

-58 - 302

35

℃/℉

Notice: the controller will
follow the rule of
F14<F11<F13 forcibly, if
you find out that one
parameter can not be
adjusted, it is because the
parameter is limited by other
parameters, you must first
adjust other parameters

F14

Min setting temperature

-58 – 302

10

℃/℉

F17

Auto mode temperature
difference

3 - 20

3

℃/℉

If F17<F12,F17=F12
admited

F18

Evaporator sensor
adjustment

-20 – 20

0.0

℃/℉

Adjust the outdoor machine
sensor bias

F19

Temp sensor adjustment

-20 – 20

0.0

℃/℉

Adjust the temperature
sensor bias

Compressor

F21

Compressor delay time

0 -- 10

3

min

F29

Compressor controlling
mode (temp controlling

mode)

COOL / HEAT

/C/H

HEAT

-

COOL: refrigeration mode
HEAT: Heat mode
C/H :Auto mode

Defrosting

F31

Defrost start temperature

-20 – 80

-2

℃/℉

F32

Defrost end temperature

0 – 100

10

℃/℉

F33

Defrost start time

1 – 999

30

min F34

Max defrost time

Off, 1 – 99

10

min

Off means no defrost

F37

Defrost mode

0 - 1

0

-

0:air defrost
1: 4 way valve defrost

Water Pump

F40

Water Pump Select

0 – 1

1

-

0: water pump is not enable
1: water pump is enable

F41

Water pump starts time
before compressor starts

1 – 10

3

min F42

Water pump stops time
after compressor stops

0 – 10

3

min F43

Water pump stop time

OFF

1 – 99

60

min

F44

Water pump run time

OFF

1 – 10

5

min

Alarm

F50

External alarm mode

- 3 -

always closed, unlocked

F51

External alarm mode

- 3 -

always closed, unlocked

F52

External alarm mode

- 3 -

always closed, unlocked

F59

Buzzer alarm sound
duration

OFF,

0.1 -- 10,
On

OFF

min

Off: No alarm sound
On: Alarm sound is always
on until pressing any key

RTC

F60

Set the RTC time

00：00—23：

59

-

-

F61

Period 1 start time

00：00—23：

59

OFF

05：00

-

OFF means not using

F62

Period 1 end time

00：00—23：

59

OFF

07：00

-

F63

Period 2 start time

00：00—23：

59

OFF

16：00

-

F64

Period 2 end time

00：00—23：

59

OFF

18：00

-

F65

Period 3 start time

00：00—23：

59

22：00

-

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OFF

F66

Period 3 end time

00：00—23：

59

OFF

00：00

-

F69

Run Mode

0/1 0 -

0：Automatic
1：Economical

System

setting

F80

Password

OFF

0001 -- 9999

OFF

-

OFF means no password
0000 means clearing
password

F81

Temperature unit

C/F C -

C: Centigrade
F: Fahrenheit

F85

Display accumulative
running time

-

-

hour

F86

Accumulative running
time reset

- - -

F87

Probation time

OFF

1 -- 9999

OFF

hour

The controller will stop if the
accumulative time is over
probation time, and show the
alarm code “A99”.
OFF means no probation
time

Testing

F98

Reserved

F99

Test self

This function can attract all relays in turn, and please don’t use it
when the controller is running!

End

Exit

'Basic Operating Principle
(Temperature controlling

The controller has 3 temperature controlling mode: Refrigeration,Heat and auto(F29).Temperature

controlling point is controlled by “setting temperature (F11, or press the “set” key for some time to

set)” , “temperature difference(F12)”and “Auto mode temperature difference”.In refrigeration mode (4

way Valve is enable and follow compressor), the controller begins to refrigerate when the temperature

of the temperature sensor is over “setting temperature ＋ temperature difference”, and it stops

refrigerating when the temperature is under “setting temperature － temperature difference”; In heat

mode (Valve is disable except when defrosting), the controller begins to heat when the temperature of

the temperature sensor is under “setting temperature － temperature difference”, and it stops heating

when the temperature is over “setting temperature ＋ temperature difference”;In auto mode,the

controller begins to refrigerate when the temperature of the temperature sensor is over “setting

temperature ＋ Auto mode temperature difference”, and it stops refrigerating when the temperature is

under “setting temperature”, the controller begins to heat when the temperature of the temperature

Inst253 Astral Heat Pumps V07.13

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sensor is under “setting temperature － Auto mode temperature difference”, and it stops heating when

the temperature is over “setting temperature”.(Attention:when set F17<F12, F17=F12 admited)

(Compressor delay time

The compressor delay time is set by F21, for example, 3 minutes. The controller contains
a“compressor halt calculagraph”, and it begins to time when compressor stops, the program first check
the calculagraph before booting the compressor next time, the program will immediately boot the
compressor if the calculagraph reach 3 minutes ,if the calculagraph doesn’t reach 3 minutes ,it will boot
again when the calculagraph reaches 3 minutes. Thus you can ensure that the boot alternation is over 3
minutes after halt, so it can prevent to breaking the compressor as a result of frequent boot. In addition,
the controller doesn’t boot the compressor within 3 minutes after turning on the power supply, thus the
compressor can also be protected in the state of power cut and then power on.
(Auto defrosting principle

The controller will supervise the temperature of outdoor machine when heating normally, and
decide whether need to defrost according to the time of the outdoor machine in the continuous low
temperature state. In other words, the defrosting calculagraph begins to time when the outdoor machine
temperature is lower than “defrost start temperature”, and turns on the defrosting when the value of time
reaches “defrost start time”. The calculagraph will be cleared if the outdoor machine temperature is
higher than “defrost start temperature” when timing, and it begins to time again when the outdoor
machine temperature is lower than “defrost start temperature” next time. In other words, the value of
defrosting calculagraph shows the continuous low temperature time of the outdoor machine.

The controller can check the defrosting effect with the temperature of outdoor machine, if the
temperature of outdoor machine goes up to the “defrost end temperature”, the controller will turn off the
function of defrosting. If the defrosting time is above “max defrost time”, the controller will turn off
defrosting forcibly.

The process above can only run in heating state, in other words, the controller will not turn on
defrosting in non-heating state.

Air defrost mode:when start defrost,the compressor stop running ,the fan continue running;when

stop defrost the compressor and fan continue running;

4 way valve defrost mode: when start defrost,the compressor and fan continue running,the four­way valve energized;when stop defrosting the compressor and fan continue running, the four-way valve
powered off.

(Water pump control

The controller can choose whether to use water pump or not (F40),0 means no water pump function,
1 means use water pump. When water pump runs, the compressor start up ahead of the time of F41,
delaying turn off the compressor of the time of F42.When external alarm and probation time over
alarm,cut off water pump output immediately.The compressor won’t start up until the water pump
achieve the working time of F41.

When the machine unit stop running,the water pump follow the below request: F43stop, F44 run,and
circle.

(External alarm

The controller can connect 3 switching values as external alarm source (Pin 4, 5), (Pin 13, 14), (Pin
14, 15), Only when the compressor is running ,and the external alarm occurs, the controller stops,
displays the alarm code “A11”, “A12” “A15”. External alarm signal: always closed, unlocked.

( Running in different period of time

The controller contains real time clock, and can time accurately. In “Econ Mode”, the controller will
ensure that whether need to heat according to water temperature, otherwise the current time is in or not in
the setting period of time, if it is not in the setting period of time, then the controller will not heat whether
the water temperature is high or low.

The controller can be set 3 heat periods of time at most, if you don’t need some periods of time, you
can set the starting time and ending time which you don’t need as “OFF”.

In addition, if the ending time is earlier than starting time, the controller considers this ending time is
next day. For example, the period of time is “22:00”to“03:30”, the controller considers it as 22:00 at
night to 03:30 next day.

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(Probation time

A probation time can be set (F87), the controller can add up the running time after power is on, if

the accumulative running time is over the probation time, the controller will stop and display the alarm
code A99, if you want to eliminate the limit of probation time, set the F87 to “OFF”, also you can use the
F86 to clear the accumulative running time, and you can try to use it again. The parameter F85 can be
used to examine the accumulative running time of the controller (hour).
(Password

In order to prevent irrespective persons from changing the parameters, you can set a password

(F80), and if you have set a password, the controller will hint you to enter the password after you press
the key “M” for 5 seconds, you must enter the correct password, and then you can set the parameters. If
you don’t need the password, you can set F80 to “OFF”. Notice that you must remember the password,
and if you forget the password, you can not enter the set state.

Wiring Diagram:

Note:

1. Please read the guide carefully before using, and set the parameter accurately.

2. Please place the temperature sensor at the place of air return of the air-cooler.

3. Please use the temperature sensors which are supplied by our company.

Inst253 Astral Heat Pumps V07.13

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MAINTENANCE

It is recommended that you check the following at least every six months and at the beginning of every
swimming season.

1. Make sure there are no obstructions to the flow of air to or from the appliance.

2. Examine the evaporator coil and fan grille. Check that debris such as leaves has not accumulated

on the inside or outside of the heater. If the evaporator coil is restricted, the heater will not
perform at optimum efficiency. The interior of the heater should be cleaned by a qualified service
technician.

3. Keep the heater area clear and free of combustibles and flammable liquids. Chlorine should not be

stored in the vicinity of the heater. Chlorine vapour, when drawn through a heater, can rapidly
cause corrosion of working parts and exterior panels.

4. Keep the heater area free from garden refuse and debris. This will help prevent insects nesting in

the unit and ensure extended life and reliability of your heater.

ENERGY SAVING TIPS

1. If possible, keep pool or spa covered when not in use. This will not only cut heating costs, but

will also keep dirt and debris from settling in the pool and conserve chemicals.

2. Reduce pool thermostat setting to 28C or lower. This is accepted as a comfortable and healthy

swimming temperature.

3. Use an accurate thermometer.

4. Set timeclock to start filtration and circulation system no earlier than daybreak. The pool loses

less heat at this time and the heat pump operates more efficiently during the warmer times of the
day.

5. If your filtration pump is large, consider installing a small pump for circulating water through the

heat pump.

6. For pools that are only used on weekends, it is not necessary to leave the thermostat set at normal

swimming temperature. During the week, lower it by an amount that can easily be achieved in
one day (generally 2C to 5C).

7. During the winter or while on vacation, turn the heater off.

8. Set up a regular program of preventative maintenance for the heater each new swimming season.

WINTER OPERATION

If the pool won’t be used for a month or more, turn the heater off at the main isolating switch. For areas
where there is no danger of freezing, water should circulate through your heater all year long even though
you are not heating your pool.

Where freezing is possible, it is necessary to drain the water from the heater. This may be done by
loosening the inlet or outlet barrel union. If the heater is below water level, isolate it from the pool first
by closing shut off valves before and after the heater.

CAUTION: If the heater has been drained for freezing conditions, do not turn on until the system is
circulating water.

Inst253 Astral Heat Pumps V07.13

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INSTALLATION

THIS APPLIANCE MUST BE INSTALLED BY AN AUTHORISED PERSON. Refer to heater data
plate for specifications of operating voltage and current and water pressure.

This appliance must be installed in accordance with local regulations and the National Wiring Rules.

A multi-pole isolating switch must be installed that operates in all live conductors so that it isolates the
entire equipment from the supply.

FLOW RATES

The Astral Pool Heater requires a flow rate of approx 150 to 550 litres per minute. For flow rates in
excess of 250 litres per minute, an external by-pass valve must be fitted. When setting up the unit, the
water balancing valve should be adjusted while the heat pump is operating. Using the gauge fitted on the
front of the unit, adjust water flow until reading is approximately 1.5MPa. With the unit turned off, the
gauge should settle at approximately 0.8MPa. If these readings are not achieved, please contact Astral
Pool service.

WATER CONNECTIONS

Where the heat pump is installed in the filtration circuit, the heater should always be installed after the
pump and filter. The water connections are located on the right hand side of the heater. The inlet and
outlet are clearly marked. Water connections supplied are for 50mm PVC glue in plumbing.

All automatic sanitising devices must be installed after the heater and in such a way that the sanitiser
cannot enter the heater without first mixing with the water in the pool or spa. Sanitisers that are
connected prior to the heater will void heater warranty.

The Astral Pool Heat Pump Pool Heater is only suitable for outdoor installation.

Note: These units are supplied with an internal water pressure switch mounted on the lower heat
exchange. This must be adjusted as part of the installation / commissioning.

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CLEARANCES

The heater must be installed at least 500 mm from any obstruction to airflow at the rear and sides.

There must be at least 1000mm clearance above the heater.

A minimum of 1000mm clearance should be provided at the front of the heater to permit discharge air
flow.

Heater must be installed on a solid, level base.

ELECTRICAL CONNECTION

The heater must be installed by a licensed electrician. It is recommended all pool or spa equipment
connected to mains power should be protected by an RCD circuit breaker.

Refer to heater data plate for specifications of operating voltage and current.

This appliance must be installed in accordance with local regulations and the National Wiring Rules.

A multi-pole isolating switch must be installed that operates in all live conductors so that it isolates the
entire equipment from the supply.

ELECTRICAL

DATA

BPM400

BPM600

BPM700

BPM800

BPT900
Voltage(V)

240II

240II

240II

240II

415III

Section(mm2)

PURIFICATION

PUMP

1,5

1,5

1,5

1,5

1,5

Section(mm2)

POWER

2,5

2,5 4 4

2,5

No. of wires

1+N+T

1+N+T

1+N+T

1+N+T

3+N+T

Compressor delay

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GUIDE TO HEAT PUMP NOISE

Heat Pumps are designed for slow heat up times and maintenance heating. The limitation of power
supply in nearly all residential homes means that a Heat Pump’s maximum size for most homes is about
6 hp. A unit of this size will typically generate around 25 kW of pool heating at maximum efficiency.
For most swimming pools, this means the Heat Pump will operate for 2 or 3 days continuously for the
initial heat up period and then between 12 and 24 hours each day to maintain the swimming pool
temperature.

Heat Pumps are very similar to air conditioners. An evaporator fan and compressor operate during their
“on” time and as the “on” time can be 12 to 24 hours per day, care must be taken to locate the Heat Pump
so that the noise produced during its operation does not interfere with sensitive areas - not only in your
own home but in your neighbour’s home.

Each State in Australia has municipal, state and EPA laws which govern the installation and operation of
outdoor appliances in residential areas. In general, noise from an appliance such as a Heat Pump must
not unreasonably interfere with the health, welfare, convenience, comfort and amenity of any person
having regard to the nature and duration of the noise emission and the time of day at which the noise is
emitted.

Criteria for noise emissions generally take into account back ground noise at the time of day, but the
most stringent criteria applies at night – and take into account, the Heat Pump will most likely need to
operate at night during cooler months of the year to maintain the pool temperature.

This guide provides an estimate only and should not be taken as definite advice on the location and
installation of your Heat Pump. Should any doubt exist, seek advice from an Acoustical Consultant
which can be found in the Yellow Pages.

The ASTRAL POOL Heat Pump has a sound power level of 66 dB(A) at 1 metre distance. The
following factors should be taken into account when working out where to locate the Heat Pump.

Determining Distance to Neighbour’s Boundary

6 db(A) – Barrier Factor + Reflection Factor = Distance Factor

Box 1 Box 2 Box 3

Barrier: A fence or barrier can reduce the level of the Heat Pump’s noise heard in neighbouring
premises. To do this, the barrier or fence needs to be continuous with few or no gaps and go down to
ground level. It must also prevent the Heat Pump from being seen from noise sensitive locations on
neighbouring premises. Noise sensitive locations include bedroom and living room windows (including
second storey dwellings) and outdoor entertaining/relaxing areas.

Factor for Box 1

Carefully read through the fence/barrier descriptions below. Select a value that corresponds to the
fence/barrier description applicable to your situation. Put this value in Box 2 above.

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Description

Value

for Box

1

1

The fence/barrier does not prevent the Heat Pump from being seen
from noise sensitive locations on neighbouring properties

0

2

The fence/barrier blocks line of sight but is made of material having
large gaps, such as a picket fence, or brick wall with openings or fancy
inserts.

0

3

The fence/barrier blocks line of sight of the Heat Pump from noise
sensitive location eg: Typical paling fence with small gaps due to
warping.

5

4

The fence/barrier blocks line of sight of the Heat Pump from noise
sensitive location e.g. "Colorbond" fencing, concrete
block/masonary/brick, Fibre cement sheeting

10

Reflection Factor
Noise can reflect from walls, roofs, sheds etc. This can have the effect of making the noise seem louder
that what it is. Put the corresponding value in Box 3.

Factor for Box 2

Distance Factor

3m of less

One Reflective Surface
Value for Box 3 = 3

3 m or less both directions

2 reflective surfaces
Value for Box 3 = 6

5 m or less

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Colum 1 Column 2

Minimum
distance
to your
neighbour

Noise
factor

(m)

1 80

1.5
75

2

3

70

6 65
7
8
9
10 60

15

55

20

30 50

An example may look like this:

A Timber Paling fence that goes right to the ground with some small gaps due to age, is worth a barrier
factor of 5.

One reflective surface adjacent to the Heat Pump is worth a factor or 3.

The Heat Pump has a sound power level of 64 db(A).

Therefore your equation will now look like this:

64 {db(A)} – 5 + 3 = 62

Heat Pump Sound Barrier Factor Reflective Surface Distance Factor
Pressure Level Factor

The distance factor is 62 which should be written in Box 3.

The final step is to mark 64 on Column 2 below and draw a straight line through the middle X to reach
Column 1. Column 1 is the minimum distance the Heat Pump should be installed from a noise sensitive
area in your neighbour’s residence.

With one reflective surface and a timber paling fence with small gaps, the Heat Pump needs to be
installed at least 10 metres from a noise sensitive area in your neighbour’s property.

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This calculation is intended as a guide only and no warranty is made or implied by Astral Pool as to its
accuracy. Please consult an Acoustical Consultant or phone your Astral Pool branch office if in any
doubt.

Further Guidelines for installation of Heat Pumps

• ASTRAL POOL Heat Pumps must be installed outdoors – never install inside a plant room,

garage etc.

• Allow a minimum of 500mm clearance from the sides and rear of the heat pump and a minimum

of 1000mm service access from the front of the Heat Pump.

• Ensure an electrical isolation switch is located nearby the Heat Pump.

• On Three Phase models, ensure the phase rotation of the compressor is checked before

commissioning of the unit.

• Ensure the water pressure switch operation is checked at least 6 times prior to handing over the

Heat Pump.

• Refer to Installation and Operating Instructions for full installation, commissioning and operating

procedures.

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TROUBLESHOOTING

HEATER WILL NOT START

Possible cause

Remedy

Automatic control system fails

Check if power to heater is turned on and
pump is in operation

Pump not running

Start pump

Pump airlocked

Check for leaks, check non return valve

Filter dirty

Clean filter

Pump strainer basket clogged

Clean strainer

Defective heater control

Shut off electrical supply and call for service

Thermostat turned off

Turn on and set to correct setpoint

Set temperature lower than water temperature

Increase set temperature (to heat)

Set temperature higher than water temperature

Decrease set temperature (to cool)

Water too hot-fault condition displayed

Refer to fault indication table

HEATER SHORT CYCLING (RAPID ON AND OFF OPERATION)

Possible cause

Remedy

Insufficient water flow

Clean filter and pump strainer

Defective wiring

Repair or replace wiring

Defective high limit or thermostat

Repair or replace

If the heater cannot be made to perform correctly, please contact the Astral Pool office closest to you,
your equipment installer or Astral Pool Service on 1300 727 116 local call cost.

For VIC: Phone [phone]
NSW: Phone [phone]
QLD: Phone [phone]
GC: Phone [phone]
SA: Phone [phone]
WA: Phone [phone]

For all other areas, please contact our Victorian sales office.

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WIRING DIAGRAMS

BPM400 BPM600

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WIRING DIAGRAMS

BPM700 BPM800

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WIRING DIAGRAMS

BPT900

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WARRANTY

AstralPool Australia Pty Ltd (ABN 97 007 284 504) ("AstralPool") provides the following warranty in
relation to its BP Series Heat Pumps ("Product").

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and
Federal legislation that cannot be excluded. Nothing in this warranty is to be interpreted as excluding,
restricting or modifying any State or Federal legislation applicable to the supply of goods and services
which cannot be excluded, restricted or modified.

WARRANTY
AstralPool warrants that, subject to the exclusions and limitations below, the Product will be free from
defects in materials and workmanship during the warranty period. The warranty periods are set out
below and commence 30 days after the date of purchase (to allow for installation). The warranty period
may vary for different parts of the Product.

Parts

Warranty Period

Titanium heat exchange

10 years

Compressor and evaporator

3 years

Thermostat, switches and all other
components

12 months

If a defect appears in the Product before the end of the warranty period and AstralPool finds the Product
to be defective in materials or workmanship, AstralPool will, in its sole discretion, either:

(a) replace or repair the Product or the defective part of the Product free of charge; or
(b) Cause the Product or the defective part of the Product to be replaced or repaired by an

Authorised AstralPool Service Agent free of charge.

AstralPool reserves the right to replace defective parts of the Product with parts and components of
similar quality, grade and composition where an identical part or component is not available.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods.

WARRANTY CLAIMS

1. If a fault covered by warranty occurs, the customer must first contact AstralPool at the contact
address listed below, or an Authorised AstralPool Service Agent.

2. Any warranty claim must be accompanied by:

(a) proof of purchase;
(b) full details of the alleged defect; and
(c) appropriate documentation (such as historical and maintenance records).

3. The customer must make the Product available to AstralPool or its Authorised AstralPool
Service Agent for inspection and testing. AstralPool or its Authorised AstralPool Service Agent
will attend the premises where the Product is installed for inspection and testing. If the Product
is installed:

(a) outside a capital city metropolitan area; and
(b) is not within a 20 km radius of an Authorised AstralPool Service Agent;
then the customer may have to pay a travel fee.

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4. If such inspection and testing finds no defect in the Product, the customer must pay
AstralPool's usual costs of service work and testing. If such inspection and testing finds a
defect that is not covered by this warranty, the customer must pay AstralPool's usual costs of
service work plus any parts and labour required to repair the Product, unless recoverable from
AstralPool on the failure of any statutory guarantee under the ACL.

Exclusions

The warranty will not apply where:
(a) the customer is in breach of the Terms and Conditions of Sale;
(b) the Product was used for a purpose other than one it was intended for;
(c) the Product was repaired, modified or altered by any person other than AstralPool;
(d) the Product has not been installed, maintained and/or operated in complete compliance with

the installation and operating instructions and any instructions by AstralPool;

(e) the Product has been subject to accident, negligence, alteration, abuse or misuse.

The warranty does not extend to:
a) normal wear and tear;
b) weather and other environmental conditions including but not limited to storm, flood, and/or

heat wave damage; or

c) service and maintenance items.

Examples of exclusions include but are not limited to:

• incorrect water chemistry

• incorrect power supply / connection

Commercial Installations
On commercial installations, such as health clubs, motels/hotels and hydrotherapy facilities, the
warranty is limited to parts and in field labour (within capital city metropolitan areas or 20 km radius of
Authorised AstralPool Service Agents) for a period of 12 months from the date of purchase plus 30
days to allow for installation.

LIMITATIONS

AstralPool makes no express warranties or representations other than set out in this warranty.

The repair or replacement of the Product or part of the Product is the absolute limit of AstralPool's
liability under this express warranty.

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ASTRALPOOL Pty. Limited. A.B.N. 97 007 284 504

www.astralpool.com.au email: [e-mail]

Information and specifications subject to change without notice.

Victoria: New South Wales: Queensland: South Australia: Western Australia: Gold Coast: Townsville:
Ph: [phone] Ph: [phone] Ph: [phone] Ph: [phone] Ph: [phone] Ph: [phone] Ph: [phone]
Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone]

INSTALLATION AND OPERATING INSTRUCTIONS I INSTALLATION AND OPERATING INSTRUCTIONS