WARNING: To reduce the risk o f dr ow n ing , electrical shock, or injury, read the
following important precautions before using the unit. If you do not fully
understand the meaning of a ny o f t he precautions and warnings please consult
your dealer or the manufacturer for a full explanation. Do not use the unit until
you understand all of the following:
1. WARNING: Read and follow all instructions.
2. DANGER: To reduce the risk of injury, do not permit children to use the unit
unless they are closely supervised.
3. WARNING: Use this unit onl y for the int ended purpose described in this
manual; do no t use attach m e nts not rec ommended by the manufacturer.
4. WARNING: Never drop or in sert any objects into any opening.
5. WARNING: The unit must be c onn ected to a supply circuit that is protected by
a ground fault circuit i nt e rrup ter (G F C I). This GFCI should be provided by the
installer and routinely tested.
To test the GFCI:
a. Push the “test” button. The GFCI should interrupt the power going to
the unit.
b. Press the “reset” button and power should be restored.
If the GFCI fails t o o pe rat e as described, the GFCI is defective and must be
replaced. If the GFCI interrupts powe r t o the unit without the test button being
pushed, a grou nd fault has oc curred. Disc ontinue use and contact your dealer
or service provider.
6. WARNING: If you have a pre-existing health condition such as obesity, heart
disease, high or low blood p re s s u re, circulatory problems, or diabetes, consult
your physi cian before u se. If you are pregnant or could be pregnant, do not use
the unit with out consulting your doctor.
7. WARNING: Observe reasonab l e time limit s when using this product. Long
exposures at high temperatures can cau se high body temperatures. Symptoms
may includ e dizziness, nausea, f ainting, drowsiness, and reduced awareness.
These effe c ts could pos s ibly lead to drowning.
8. WARNING: The water jets produce a stream of water with relatively high
pressure. Prolonged exposure of high-pressure water to a localized area of the
body may caus e bruising.
9. WARNING: Prolonged immersion in ho t water or steam may induce
hyperthermia. A descr iption of th e caus e, sy mptoms and effects of
hyperthermia are as follows:
c. Lack of awareness of impending hazard;
d. Failure to perceive heat;
e. Failure to recognize the need to exit the unit;
Important Safety Instruction
2
Becoming familiar with commonly used plumbing and electrical terms will help you
as you use this owner's manual and when you consult the dealer regarding parts
and service.
Amperes Commonly called Amps, rating for flow of electricity
AWG American Wire Gauge (see Wire Gauge), sizing standard for wire
diameter
Circuit Closed loop of electricity
Circuit Breaker Mechanical device to switch power to a circuit on and off
Circuit Load Maximum number of amps a circuit can carry defined by the
total load (Amps) of all components within a circuit. Circuit load
determines the size of the circuit breaker used to protect it
CSA The Canadian Standards Association develops products safety
standards for Canada similar to UL in the USA
GFCI (Ground Fault Circuit Interrupter) (USA) Breaker that interrupts the flow of
electricity when it detects voltage going to ground. This type of
breaker is required to connect any whirlpool bath, steam shower,
or hot tub to household power
Ground Creates the path of the least resistance for electricity and servers
as a backup for the neutral wire
GPM (Gallons per Minute) (USA) Measure of flow rate
Heater Electrical resistance device containing the heating element
Hz (Hertz) The unit of measure of impedance, equaling the number of
cycles per seconds of electrical flow. USA and Canada power is
supplied at 60Hz. International power is supplied in 50Hz
Jet Device that ejects wat er at an elevated pressure
kW (Kilowatt) Measure of electrical power (example 1000W = 1kW) defined by
the following equation: Watt = Volt x Amp
kWhr (Kilowatt Hour) Measures rate of power usage over one hour. Power
companies charge a certain rate per kWhr (example $0.15/kWhr)
Terms and Definitions
4
NEC (National Electric Code) (USA) Universal set of standards governing proper
electrical installation
Neutral When measure using a multi-meter will measure 0 to earth
ground
NFPA (National Fire Protection Association) (USA) Develops national safety
standards for fire protection related to all types of material
Owner's Manual Booklet supplied with each unit containing information about
installation, operation, and care of the unit
Pump Electro-mechanical device to move water, consisting of a wet
end and a motor
RCD (Residual Circuit Device) Device that disconnects a circuit wherever it
detects that flow of current is not balanced between the phase
(“hot”) conductor and the neutral conductor. Similar to a GFCI
in the USA. RCD breakers are used outside the US and
Canada
Suction Fitting Located at the bottom of a hydro massage tub, used to return
water back into the pump. Must be installed before use of a
hydro massage bathtub and correctly working at all times
TUV Independent testing laboratory for Germany and European
standards
UL (Underwriters Laboratory) (USA) Nationally recognized t esting laboratory that
develops standards for safety f or various products
120@60Hz VAC (USA) Most common residential voltage. VAC delivered to
customers using three conductors with the following color code
and voltage:
Line (L) = 110-120 VAC (Black or “Hot”)
Neutral (N) = (White)
Ground (G) = (Green)
220@60Hz VAC (USA) Required voltage for large ampere equipment such as
residential electric ovens, electric water heaters, and hottubs.
Some large appliances require the use 110VAC for control or
other peripheries in this case a neutral is required
5
Line (L1) = 110-120 VAC (Black or “Hot 1”)
Line (L2) = 110-120 VAC (Red or White or “Hot 2”)
Ground (G) = (Green or Bare wire)
230 @50Hz VAC (International) Most common residential voltage in Europe and
other countries outside of the US and Canada. VAC is delivered
to customers using three conductors with the following color
code and voltage:
Line (L ) = 230 VAC (Brown)
Neutral (N) = (Blue)
Ground (G) = (Yellow/Green)
VAC Voltage for Alternating Current
VDC Voltage for Direct Current
Wire Gage Actual diameter of bare wire only, measured in American Wire
Gage (AWG) units ranging from 30 to 00 (AWG). The larger the
gage number, the smaller the wire diameter. International wire
size units are measured in square millimeters
6
Item
Description
Faucet
Used to fill water into the tub (controlled by the
diverter)
Diveter
Used to select between the tub faucet and shower
wand
Shower Wand Shower function (control by diverter)
Cold/hot water valves
Feeds cold and hot water to diverter
Door
Entry point for the user
Suction Return for the jet pump
Lock
To control the door open/close, turn the lock
clockwise to close the door, turn the lock counter
clockwise to open the door
Jets
Water Comes out from the Jets by running the jet
pump
Masage Jet Switch Used to turn on and off the jet pump
Grab Handle To Keep the user from sliding or slipping
Overflow drain Prevents the tub from over filling
8
You will need the following tools:
Drill with screwdriver attachments
Caulk gun
Level (3 foot or longer is recommended)
Tape measure
Phillips head screw driver
Bathroom rated silicone sealant
Items required but not supplied
Supply line connection fittings standard male 3/8” compression threads
1.5” PVC elbows
1.5 PVC pipe
1.5” to 2” reducer if the floor drain is 2” pipe
Plumbing Requirements:
Water Pressure: 40-60 psi for both hot and cold supply the higher is better
with a max pressure of 80 psi
For hose connections male 3/8” compression fittings threads
Electrical Requirements
Installation by a Licensed Electrician
15 Amp service, 110-120 VAC @ 60Hz
GFCI breaker required
10
Install your unit according to the directions in this section in the order presented.
Step 1 Remove Access Panel for installation
A small access panel is located under the faucets use a flat head screw driver at
the bottom on the panel to remove.
Located under the door handle is a large access panel, left up on the shelf bar to
remove not tools are needed.
Optional Side panel (Feature varies by model)
Units that are intended to be installed in a corner or free standing may have an
optional side panel installed.
Remove the panel with the use of a flat head and Phillips screw driver.
Use the flat head screw dri ver to remove the decorative cover, then using the
Phillips screw driver remove the screws holding the panel in place.
Note the direction and location of each panel removed.
Installation
11
The input for the “hot” and “cold” water supplies are located on Thermostatic faucet
- each location is labeled with a red or blue sticker.
Two flexible connection hoses have been provided to make the supply
connections. The hoses use 3/8” compression fittings for connection.
We recommend you install disc on nect valves on your supply connections for the
supply “hot” and “cold” to aid in any needed future service of the unit.
Using the flexible line make the supply “hot” and “cold” connections
The unit MUST be connected to a GFCI protected circuit.
The unit comes equipped with a 3 foot pig tail with flying leads.
Connect these leads a junction box that is connected to GFCI protected circuit.
Replace all of the removed access panels
Step 4 Water supply connections
14
Step 5 Electrical Connection
Step 6 Install the walk-in tub skirt
Before operating this unit ensure you have read and understand all of the
warnings and safety statements in t his manual. If you do not understand any of
these warning s or statemen ts, please contact your dealer or the manufacturer for
an explanation.
WARNING: Never let children use this unit unsupervised.
This section describes the components of your unit and how to operate them.
Door operation
WARNING: The door must be fully closed and secure before filling the tub
otherwise leaking may occur causing flooding or damage to the location.
The door lock handle is located on the top of t he unit.
To open the rotate the handle counter clockwise to release the d o or
To close and lock the door rotate the handle clockwise to secure
Diverter valve
The diverter valve is used to control the flow of water to the following devices:
The ove rhead shower
The body jets
The shower wand
To operate the diverter valve rotate to the device you wish to use you will feel a
click for each location.
ON/OFF Valve
The valve will turn the water ON or OFF for the Walk in Tub. You can also adjust
the water flow between full ON and the OFF position.
Turn the valve to the ON position to send water to your selected device. Return
the valve to the OFF position to stop the flow of water.
Thermostatic fau cet
The unit is equipped with a thermostatic faucet for setting the mix between hot and
cold wat e r . The tempe r a ture marki n g s are for reference only as the unit does not
elevate the water temperature beyond the temperature of your hot water heater.
Operation
15
Filling the Tub
WARNING: The door must be fully closed and secure before filling the tub
otherwise leaking may occur causing flooding or damage to your location.
1. Close the floor drain by pressing closed.
2. Ensure the tub drain is closed.
3. Rotate the Diverter valve to the tub fill position
4. Rotate the On/Off valve water will begin to flow.
5. Set the thermostatic faucet to your desired temperature
6. The tub is equipped with an overflow drain to prevent overfilling the tub.
7. Turn Off the water flow when the desired wate r level is reached.
Draining the Tub
The tub is drained by gravity the large drain open will drain the tub quickly.
You have 2 options to drain the tub:
1. Rotate the Overflow cover counter clockwise to open the drain.
2. Using the auxiliary Drain Chain lift up the drain cover.
Shower wand
The tub is equipped with a hand held shower wand to aid in the bathing and
cleaning of the unit.
1. Ensure the tub drain is closed.
2. Rotate the Diverter valve to the Shower wand position location
3. Rotate the On/Off valve water will begin to flow.
4. Set the thermostatic faucet to your desired temperature
5. Turn Off the water flow when compete.
Massage Jet operation
WARNING: The use of the massage jets will create a lot of water movement
please ensure that user is prepared for the force of the water action.
Functions
16
Set the thermostatic faucet to your preferred temperature and your unit will
operate at this same temperature with each use unless you change the setting.
To operate the faucet, press the “release” button and turn it in the direction of your
desired temperature.
Tub Faucet
1. Rotate the diverter valve to the Tub faucet position.
2. Turn the ON/OFF valve to the “ON” position.
3. Set the thermostatic valve.
4. When finished, rotate the ON/OFF valve back to the “OFF” position.
Shower wand
1. Rotate the diverter valve to the shower wand position.
2. Turn the ON/OFF valve to the “ON” position.
3. Set the thermostatic valve.
4. When finished, rotate the ON/OFF valve back to the “OFF” position
17
IMPORTANT: The tub must be filled until the water line is above the top jets
otherwise water will spray outside of the tub.
WARNING: The jet pump will not operate unless the tub is filled with water to least
above the suction covers located at the bottom of the tub. This is a safety
feature running the jet pump with out water will damage the pump and void the
warranty.
Fill the tub until the water line is above the top jets. See the “Filling the Tub” section
to learn more on the filling of the tub.
Press the Jet pump button located on the side of the tub. Water will begin to flow
from the jets.
Press the jet pump button again to turn Off the jets.
18
As with any other luxury item, maintenance and care are critical to the long lasting
quality and enjoy ment of your walk-in tub. The proper care and maintenance
outlined in this section are necessary to ensure the longevity of the unit. Damage
caused by not following the care and maintenance guidelines in this section is not
covered under the manufacturer's warranty.
The unit is constructed from high quality acrylic and with proper care, the unit will
maintain its nice look and finish.
IMPORTANT: Never use an abrasive cleaner such as Comet or Ajax to clean the
acrylic surface. These cleaners will scratch the surface and dull the finish. In
addition, do not use any of the following products to clean the acrylic surface:
Acetone
MEK
Mineral spirits
any other solv ent based cleaner
You can clean the acrylic surface with a mild non-abrasive cleaner such as Soft
Scrub or other cleaning products formulated for acrylic surfaces.
You can buff and pol ish the acryl ic surface us ing any good polishing compound
such as Maguire's #10 Mirror glaze, toothpa ste, or automotive polishing paste.
Using these types of products will help maintain the shine and luster of the acrylic
surface.
If you happen to discover any small minor surface scratches in the acrylic you can
use 600# grit wet s a nd paper to lightl y buff out any scratc hes , and then use a
surface polish to restore the shine and luster.
For deep scratches or chips where m a terial has been removed, purchase an
acrylic repair kit, which is available through hardware stores and home centers.
Read and follow all of the instruction contained in the kit.
Based on your wate r chemistry it may become necessary to clean the shower
wand due to hard water buildup of calcium, lime, or rust.
To clean shower wand :
Soak the head of the shower wand in a mild solution of 50/50 water and vinegar or
CLR.
To clean the jets:
Rotate counter clockwise to remove the jet face and internal nozzle clean by
soaking in a mild solution of 50/50 vinegar or CLR.
19
Care and Maintenance
Symptoms
Possible Causes Solutions
No power to unit 1. Pump not plugged in
2. GFCI Breaker tripped
3. No power to GFCI
1. Verify and check all
power connections
2. Unit MUST be
connected to a GFCI
Breaker
3. Verify power to GFCI
outlet
No water from shower
wand
1. Incorrect diverter
position
2. Incorrect plumbing
1. Verify you have the
diverter setting on the
Showerhead location
2. Verify all plumbing
connection
3. Verify all water supply
valves are open
Bath tub Fill not working
No water from the bath
tub fill spout
1. Divert MUST be
located on the
Showerhead location.
2. Verify all plumbing
connection
3. Verify all water supply
valves are open
Whirlpool jets not
working
1. Not enough water in
the tub
2. No power to the jet
pump
3. Air button tubing
broken or not connected
1. Water level must be
above the suction cover
in order for the whirlpool
jets to operate.
2. Verify all power
connections and voltage
to the pump
3. Check the air tube
between the button and
pump
Door seal leaking
1. Door not closed and
locked
2. Damage to door seal
1. Verify door is closed
and locked
2. Contact dealer or
manufacture
20
Troubleshooting
PLEASE READ THESE WARRANTY TERMS AND CONDITIONS CAREFULLY BEFORE USING
YOUR ASTON GLOBAL BATHROOM PRODUCT. BY USING THE PRODUCT, YOU ARE
CONSENTING TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND CONDITIONS.
Aston Global Inc. Limited Lifetime Warranty Walk in Tub
Aston Global Inc. (“Aston Global”) extends the following non-transferable limi ted warranty (the
“Warranty”) for its bathroom products (“Product” or “Products”) solely to the original purchaser (the
“Owner” or “Customer”) of the Product from Aston Global or an authorized reseller. Proof of
purchase is required to exercise this Warranty. The Warranty begins on the date of purchase
either from the Aston Global warehouse location or an authorized reseller's location.
Limited lifetime warranty for door seal only. This limited lifetime warr anty only applies to the wal k in
tub door seal only including but not limited to the rubber seal against failure due to materials or
workmanship for the life of the product. The warranty will remain valid as long as the door
alignment is not changed by incorrect installation, impr oper use or applyi ng pr e s sure due to the
user's weigh t while entering or exiting the tub. The door is not a ha n dle and no t designed to
support the full w eight of the user operating the door i n this manner will void the warranty. T he
Limited lifetime warranty does not apply to jets, fittings, tubing, clamps, thermostatic valve, dive r t er
valve, shower wand and shower wand hose, typical wear items due to daily use such as o-rings,
washers and gaskets.
3 year limited parts-only warranty. This warranty applies to all plumbing components, including
jets, tubing, fittings, shower wand, shower wand hose and supplied connection hoses . Only the
plumbing fixture components such as faucets, diverter valves and Thermostatic valves will be
replaced, not the entire fixture items. Included are valve cartridge, check valves and knobs. Aston
Global warrants the listed items to be free from manufacturing and material defects for the period
of the warranty stated. Typical wear items due to daily use such as o-rings, washers and gaskets
are not covered by this 3 year limit ed parts warranty.
If a part is determined to be covered by the above Warranty, Aston Global will ship the
replacemen t part to Customer by either gro un d s h i p ping or US postal s e r v ice. Incr eased cos ts for
expedited delivery, if requeste d by C u s t o m er, are the responsibility of Custom er.
Parts not currently in stock may require up to a 6 week delivery time after placement of order.
Limitations, Exceptions and Disclaimers
All Products are for indoor use only; installation outdoors or any other non-standard bathroom
location will void the Warranty.
All Products are intended for single-family residential use only. Use of a Product or Products in
any non-residential, non single-family setting, including but not limited to Rental, Commerci a l or
Institutional Properties (as defined below) will void the War ranty except upon th e written a p p roval
of Aston Global Inc for use in these institutions.
Rental Property: any property rented for profit.
Commercial Property: hotel/motel units, apartment buildings, multi-family dwellings, health
clubs/fitness centers, nail salons, beauty/spa centers, time shares, bed and breakfa st inns,
private clubs or lodges, and the like.
Warranty
21
Institutional Properties: hospitals, nursing homes, assisted living centers or communities, and
the like.
The Warranty does not cover ne glect, misuse or abuse, non-authorized modific ation, poor
installation, accidents, normal we ar and tear, Acts of God, excessive heat or other causes beyond
the control of Aston Global.
The Warranty does not cover reim bursement of any labor costs incurred in the remo val,
disassembly, reassembly, or installation of the Product(s), including replacement Products issue d
under the Warranty.
Aston Global will not be liable for any inju ries to any person sustained during the delivery,
installation or repair of its Products.
Aston Global will not be liable for and will not r eimburse any damages to property resulting from
improper installat ion or use of the Products, including but not limited to flooring, subfloor, tile , walls,
sheet rock, concrete board, paint, plumbing fixtures and ceilings.
The Customer accepts any and all responsibility for repair or replacement of any component on the
Product.
Limitations
THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, IN FACT OR AT LAW, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO
DEALER, DISTRIBUTOR, SERVICE COMPANY OR OTHER PARTY IS AUTHORIZED TO
CHANGE, MODIFY OR EXTEND THE TERMS OF THIS WARRANTY IN ANY MANNER
WHATSOEVER.
Disclaimers
Aston Global and it representatives shall not be liable for any injury, loss, cost or other damages,
whether incidental or consequential, arising out of any defect covered by this Limited Warranty
including and without limitation, loss of use of the Product and cost for removal of de fective
Product, even if Aston Global has been advised of the possibility of such damage. The liability of
Aston Global under this Wa rranty, if any, shall not exceed the original amount paid for the Product
covered by the Warranty. Coverage under this Warranty shall commence as of the o riginal date of
purchase and the duration of such coverage shall not extend for any reason whatsoever beyond
the stated time period. The Customer is required to provide adequate access the Product for a ny
repair or inspection . Aston G lobal shall not be liable for expenses or damage which may i nclude
but are limited to water damage, removal of any and all common building product such as tile,
flooring, wood, sheet rock, plumbing fixture s, con cr ete board, vanities, bathtubs and toil ets or any
other custom items.
Legal
This Warranty gives you specific legal rights. You may also have other rights wh ich vary from state
to state. Some states do not allow limitations of implied warranties, so some limitations may not
apply to you.
22
Aston Glob al offers free phone support for the life of the Prod uct to the orig inal Owner,
which is non-transferable.
23
Customer Service
877-424-9699
Aston Global Inc
1501 10th St Suite 150
PLANO, TX 75074
If further assistance is needed, or you
have a question, please visit our web
site at:
www.astonglobalinc.com
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