No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.
Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to
infringe.
Disclaimer:
Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.
With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.
In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.
is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”
ASRock Rack’s Website: www.ASRockRack.com
Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack,
you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you
may contact your dealer for further information.
ASRock Rack Incorporation
6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,
ank you for purchasing ASRock Rack D2143D4I2-2T / D2163D4I2-2T
motherboard, a reliable motherboard produced under ASRock Rack’s consistently
stringent quality control. It delivers excellent performance with robust design
conforming to ASRock Rack’s commitment to quality and endurance.
In this manual, chapter 1 and 2 contains introduction of the motherboard and step-
by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration
guide to BIOS setup and information of the Support CD.
Becau se the motherboard specications and the BIOS soware might be updated, the content of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be avail able on ASRock Rack website without
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com
If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/
- 1x M-Key (PCIe3.0 x4 or SATAIII 6.0 Gb/s); Supports
22110/2280 form factor
1 (include chassis intrusion, 2 front LAN LED, System LED)
1 x CPU Fan, 2 x System Fans (1 front, 1 rear) (build in CPU
active fansink)
1 x (4-pin) + 1 x (8-pin) support 12V DC-IN (DC-IN mode
power budget is up to 432W)
1 (for DC-IN mode)
*Caution: Misconnection may permanently damage the motherboard.
4 x OCulinks support PCIe3.0 x4; 2 of OCulinks support 4
SATAIII 6Gb/s each
- Plug and Play (PnP)
- ACPI 1.1 Compliance Wake Up Events
- SMBIOS 2.3.1 Support
- ASRock Instant Flash
- CPU/PCH/DDR/LAN/Storage Temperature Sensing
- MB/Card side/TR1 Temperature Sensing
- CPU/Rear/Front Fan Tachometer
- CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by
CPU Temperature)
- CPU/Rear/Front Fan Multi-Speed Control
Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM,
+1.1V,+1.0V, +BAT, 3VSB, 5VSB
D2143D4I2-2T / D2163D4I2-2T
English
Support OS
OSMicroso® Windows®:
- Server 2012 R2 (64 bit)
- Server 2016 (64 bit)
Linux:
- RedHat Enterprise Linux Server 6.8 (64 bit) / 7.4 (64 bit)
- CentOs 6.8 (64 bit) / 7.4 (64 bit)
- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)
- UBuntu 16.04 (64 bit) / 18.04 (64 bit)
- Fedora 26 (64 bit)
- FreeBSD 11.2 (64 bit)
Virtual:
- VMWare ESXi 6.5 u1
- Citrix XenServer 7.2
- Win hyper-V Server 2016
* Please refer to our website for the latest OS s uppor t list.
*On Ubuntu 16.04 (64 bit) / 18.04 (64 bit) system, Intel Raid mode only supports UEFI BOOT.
Environment
TemperatureOperation temperature: 10°C ~ 35°C / Non operation
temperature: -40°C ~ 70°C
*Insta ll a CPU Fan when the air ow through the heatsi nk is below 2CFM.
* For detailed product information, please visit our website: http://www.asrockrack.com
is motherboard suppor ts Wake from on Board LAN. To use this function, please make
sure that the “Wake on Mag ic Packe t from power o state” is enabled in Device Manager
> Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is
enabled in UEFI SETUP UTILITY > Advance d > ACPI Conguration. A er that , onboard
LAN1&2 can wake up S5 under OS.
If you install Intel® LAN utility, thi s motherboard may fail Windows® Hardware Quality
Lab (WHQL) certic ation te sts. If you install the dr ivers only, it will pa ss the WHQL tests .
English
45
D2143D4I2-2T / D2163D4I2-2T
1.3 Unique Features
ASRock Instant Flash is a BIOS ash utility embedded in Flash ROM. is conve-
nient BIOS update tool allows you to update system BIOS without entering operating
systems rst like MS-DOS or Windows®. With this utility, you can press the <F6> key
during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock
Rack Instant Flash. Just launch this tool and save the new BIOS le to your USB ash
drive, oppy disk or hard drive, then you can update your BIOS only in a few clicks
without preparing an additional oppy diskette or other complicated ash utility.
Please be noted that the USB ash drive or hard drive must use FAT32/16/12 le
system.
English
1.4 Motherboard Layout
DDR4_B1 (64 bit, 288-pin module, Blue)DDR4,
DDR4_A1 (64 bit, 288-pin module,)DDR4,Blue
17.0cm (6.7 in)
17. 0cm (6. 7 in)
3
FAN2
IPMB_1
1
HDLED RESET
PLED PWRBTN
PANEL1
1
DDR4_C1 (64 bit, 288-pin module, Blue)DDR4,
DDR4_D1 DDR4,B lue(64 bit, 288-pin module,)
1
PSU_SMB1
FAN1
BAT1
NUT9
M2_1
PCIE7
1
ME_RECOVERY1
VGA1
USB 3.0
T: USB2
B: USB1
IPMI
LAN
UID1
LAN1
LAN2
CLRMOS1
FAN3
ITX_AUX_PANEL1
1
COM1
1
1
TPM1
BMC
AST2500
CPU1
10GBASE-T
PHYX557
U6755
BIOS
ROM
RoHS
2
6
7
8
9
10
4
ATX12V3
M2_2
NUT8
ATX12V2
5
1
SATA_SGPIO1
1
11
12
13
14
15
16
17
18
19
20
21
22
23
NUT1
OCU1
OCU2
OCU3
OCU4
(NCSI)
(SATAPower)
English
67
D2143D4I2-2T / D2163D4I2-2T
No.Description
1Rear Fan Connector (FAN2)
2PSU SMBus (PSU_SMB1)
3Intelligent Platform Management Bus header (IPMB_1)
4SATA Power Connector (DC-IN Mode) (ATX12V3)**
5ATX 12V Power Connector (ATX12V2)
6ATX 12V Power Connector (U6755)**
72 x 288-pin DDR4 DIMM Slots (DDR4_ A1, DDR4_B1)
8CPU Fan Connector (FAN1)
9Front Fan Connector (FAN3)
102 x 288-pin DDR4 DIMM Slots (DDR4_C1, DDR4_D1)
11SATA SGPIO Connector (SATA_SGPIO1)
12TPM Header (TPM1)
13Auxiliary Panel Header (ITX_AUX_PANEL1)
14System Panel Header (PANEL1)
15ME Recovery Jumper (ME_RECOVERY1)
16OCuLink x4 Connector (OCU2)
17OCuLink x4 Connector (OCU4)
18OCuLink x4 Connector (OCU1)
19Clear CMOS Pad (CLRMOS1)
20OCuLink x4 Connector (OCU3)
21COM Port Header (COM1)
22M.2 Socket (M2_2) (Type 2242)
23M.2 Socket (M2_1) (Type 2280/22110)
*For DIMM in stallation and conguration instructions, ple ase see p.13 (Install ation of Me mory Modules
(DIMM)) for more detail s.
**Caution: Misconnection between the ATX12V3 and the U6755 connectors may per manently damage the
motherboard.
English
1.5 Onboard LED Indicators
DDR4_B1 (64 bit, 288-pin module, Blue)DDR4,
DDR4_A1 (64 bit, 288-pin module,)DDR4,Blue
1
HDLED RESET
PLED PWRBTN
DDR4_C1 (64 bit, 288-pin module, Blue)DDR4,
DDR4_D1 DDR4,Blue(64 bit, 288-pin module,)
1
PCIE7
1
UID1
1
1
BMC
AST2500
RoHS
1
1
2
3
4
5
FAN2
FAN1
FAN3
English
No.ItemStatusDescription
1LE D_FAN2AmberFAN2 f a ile d
2SB_PWR1GreenSTB PWR ready
3LE D_FAN1AmberFAN1 f aile d
4LE D_FAN3AmberFAN3 failed
5BMC _LE D1GreenBMC heartbeat LED
89
1.6 I/O Panel
5
3
D2143D4I2-2T / D2163D4I2-2T
1
No. DescriptionNo. Description
1VGA Por t ( VGA1)410G LAN RJ-45 Port (LAN1)**
2USB 3.0 Ports (USB3_12)510G LAN RJ-45 Port (LAN2)**
3Dedicated IPMI LAN Port*6UID Switch/LED (UID1)
LAN Port LED Indications
*ere are two LED next to the LAN port. Please refer to the table below for the LAN port
LED indications.
Dedicated IPMI LAN Port LED Indications
Activity / Link LEDSpeed LED
StatusDescriptionStatusDescription
ONo LinkONo Link
Blinking YellowData ActivityO10M bps connection
On LinkYel low100M bps connection
2
ACT/LINK LED
LAN Por t
4
SPEED LED
Green1G bps connection
6
English
**ere are two LEDs on each LAN port. Please refer to the table below for the LAN port
LED indications.
ACT/LINK L ED
SPEED LE D
LAN Port
ACT/LINK L ED
SPEED LE D
10G LAN Port (LAN3, LAN4) LED Indications
Activity / Link LEDSpeed LED
StatusDescriptionStatusDescription
ONo LinkO100Mbps connection or
no link
Blinking YellowData ActivityYe l low1Gbps connection
OnLinkGreen10Gbps connection
English
1011
1.7 Block Diagram
D2143D4I2-2T / D2163D4I2-2T
English
Chapter 2 Installation
This is a Mi ni-I TX form factor (6.7'' x 6.7 '', 17.0 cm x 17.0 cm) mot herb oa rd . Before
you install the motherboard, study the conguration of your chassis to ensure that the
motherboard ts into it.
Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.
2.1 Screw Holes
Place screws into the holes indicated by circles to secure the motherboard to the chassis.
Do not over-tighten the screws! Doing so may damage the motherboard.
2.2 Pre-installation Precautions
Take note of the following precautions before you insta ll motherboard components or
change any motherboard settings.
1. Unplug the power cord from the wall socket before touching any components.
2. To avoid damaging the motherboard ’s components due to static electricity, NEVER
place your motherboard directly on the carpet or the like. Also remember to use a
grounded wrist strap or touch a safety grounded object before you handle the compo-
nents.
3. Hold components by the edges and do not touch the ICs.
4. Whenever you uninstall any component, place it on a grounded anti-static pad or in
the bag that comes with the component.
5. When placing screws into the screw holes to secure the motherboard to the chassis,
please do not over-tighten the screws! Doing so may damage the motherboard.
Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cau se severe damage to
the motherboard, peripherals, and/or components.
English
1213
D2143D4I2-2T / D2163D4I2-2T
2.3 Installation of Memory Modules (DIMM)
is motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and
supports Dual / Quad Channel Memory Technology.
1. For dual channel cong uration , you always need to in stall identical (the same b rand,
speed , size and chip-type) DDR4 DIMM pairs.
2. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 sl ot;
otherwise , this motherboard and DIM M may be damaged.
3. Please install the memory module on CH0_A1 for the rst prior ity.
4. To a ctivate Dual Ch annel Memory Technology, pl ease follow the “Dual C hannel Memory
Conguration” table below.
Dual / Quad Channel Memory Conguration
Priority
DDR4_A1
(Blue)
DDR4_B1
(Blue)
DDR4_C1
(Blue)
DDR4_D1
(Blue)
1Populated Populated
2Populated Populated Populated Populated
*Since instal ling thre e memor y modules is NOT supported on this motherboard, we suggest not u sing
this conguration.
e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
English
1
2
3
English
1415
2.4 Expansion Slots (PCI Express Slots)
ere is 1 PCI Express slots on this motherboard.
D2143D4I2-2T / D2163D4I2-2T
PCIE slot:
PCIE7 (PCIE 3.0 x16 slot) is used for PCI Express x16 lane width cards.
Installing an expansion card
Step 1. Before installing an expansion card, please make sure that the power
supply is switched o or the power cord is unplugged. Please read the
documentation of the expansion card and make necessary hardware
settings for the card before you start the installation.
Step 2. Remove the system unit cover (if your motherboard is already installed
in a chassis).
Step 3. Remove the bracket facing the slot that you intend to use. Keep the
screws for later use.
Step 4. Align the card connector with the slot and press rmly until the card is
completely seated on the slot.
Step 5. Fasten the card to the chassis with screws.
Step 6. Replace the system cover.
English
2.5 Jumper Setup
e illustration shows how jumpers are setup. When the jumper cap is placed on
the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper
is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”
when a jumper cap is placed on these 2 pins.
ME Recover y Jumper
(3-pin ME_RECOVERY1)
(see p.6, No. 15)
Normal Mode (Default)
ME Recover y Mode
English
1617
2.6 Onboard Headers and Connectors
Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.
D2143D4I2-2T / D2163D4I2-2T
System Panel Header
(9-pi n PANEL1)
(see p.6, No. 14)
PWRBTN (Power Switch):
Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.
RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.
PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in S4 sleep state or powered o (S5).
HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.
e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connecting your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.
GND
PWRBTN#
PLED-
PLED+
GND
RESET#
GND
HDLED-
HDLED+
1
Co n nec t t h e pow er swit ch,
reset switch and system status
indicator on the chassis to this
he ader a ccording t o t he pi n
assignments. Particularly note
the positive and negative pins
before connecting the cables.
English
Auxiliary Panel Header
ALERT#
(9-pin ITX_AUX_PAN-
EL 1)
(see p.6, No. 13)
LAN2_ACT#
LED_PWR
LED_PWR
LAN1_ACT#
SYSTEM_FAULT_LED_P
SYSTEM_FAULT_LED_N
GND
CASEOPEN#
1
is header supports multiple
functions on the front panel,
including front panel SMB,
internet status indicator.
OCuLink Connectors
(OCU1)
(see p.6, No. 18)
(OCU2)
(see p.6, No. 16)
(OCU3)
(see p.6, No. 20)
(OCU4)
(see p.6, No. 17)
TPM Header
(13 -pi n TPM1)
(see p.6, No. 11)
PSU SMBus
(P SU_ SMB1)
(see p.6, No. 2)
OCU3
OCU1
1
LFRAME
GND24M
RST#
SMBCLK
1
SMBDATA
LAD1
LAD0
LAD3
LAD2
+3VSB
GND
GND
GND
Please connect PCIE SSDs to
these connectors.
OCU4
OCU2
is connector supports
Trusted Platform Module
(TPM) system, which can
+3V
+3V
securely store keys, digital
certicates, passwords, and
data. A TPM system also helps
+3V
enhance network security,
protects digital identities, and
ensures platform integrity.
PSU SMBus monitors the
status of the power supply, fan
and system temperature.
English
Front and Rear
Fan Connectors
(4- pi n FAN2)
(see p.6, No. 1)
(4- pi n FAN3)
4 3 2 1
GND
FAN_VOLTAGE_CONTROL
FAN_SPEED
FAN_SPEED_CONTROL
Please connect the fan cables to
the fan connectors and match
the black wire to the ground
pin. All fans supports Fan
Control.
(see p.6, No. 9)
1819
D2143D4I2-2T / D2163D4I2-2T
CPU Fan Connectors
(4-p i n FAN1)
(see p.6, No. 8)
SATA Power Connector
(DC-IN Mode)
(4-pin ATX12V3)
(see p.6, No. 4)
4 3 2 1
FAN _SPEED_ CONTROL
1
GND
+12V
3
GND
FAN_VOLTAGE
CPU_FAN_SPEED
2
4
Please connect the CPU fan
cable to the connector and
match the black wire to the
ground pin.
ough this motherboard
provides a 4-Pin CPU fan
(Quiet Fan) connector, 3-Pin
CPU fans can still work
successfully even without the
fan speed control function.
If you plan to connect a
3-Pin CPU fan to the CPU
fan connector on this
motherboard, please connect
it to Pin 1-3.
For more details , please refer to the
*
Cooler QVL list on the ASRock Rack
website.
Please use a SATA power cable
GND
to connect this SATA Power
+5V
Connector and your SATA
HDD for supplying power
from the motherboard, when
using DC-IN mode without
SATA power supply.
*Caution: Misconnection bet ween the
ATX12V3 and the U6755 connectors
may permanently damage the motherboard.
ATX 12V Power
Connector
(4-pi n U6755)
(see p.6, No. 6)
ATX_PWROK
ATX_+5VS
2
1
GND
PSON#
4
3
is motherboard provides
a 4-pin ATX 12V power
connector.
*Caution: Misconnection bet ween the
ATX12V3 and the U6755 connectors
may permanently damage the motherboard.
English
ATX 12V Power
IPMB_SDA
Connector
(8-pin ATX12V2)
(see p.6, No. 5)
GND
1
5
12V
is motherboard provides
4
one 8-pin ATX 12V power
8
connector.
Intelligent Platform
Management Bus header
(4-pin IPMB_1)
(see p.6, No. 3)
Serial Port Header
(9-p in CO M1)
(see p.6, No. 21)
Clear CMOS Pads
(CLRMO S1)
(see p.6, No. 19)
GND
No Connect
RRXD1
1
DDCD#1
IPMB_SCL
DDTR#1
DDSR#1
CCTS#1
RRTS#1
GND
TTXD1
is 4-pin connector is used
to provide a cabled baseboard
or front panel connection for
value added features and 3rd-
party add-in cards, such as
Emergency Management cards,
that provide management
features using the IPMB.
is COM header supports a
serial port module.
RRI#1
is allows you to clear the
data in CMOS. To clear CMOS,
take out the CMOS battery and
short the Clear CMOS Pad.
English
2021
D2143D4I2-2T / D2163D4I2-2T
2.7 Unit Identication purpose LED/Switch
With the UID button, You are able to locate the server you’re working on from behind
a rack of servers.
Unit Identication
purpose LED/Switch
(U ID1)
When the UID button on the
front or rear panel is pressed,
the front/rear UID blue LED
indicator will be turned on.
Press the UID button again to
turn o the indicator.
2.8 Driver Installation Guide
To install the drivers to your system, please insert the support CD to your optical
drive rst. en, the drivers compatible to your system can be auto-detected and listed
on the support CD driver page. Please follow the order from top to bottom to install
those required drivers. erefore, the drivers you install can work properly.
English
2.9 Dual LAN and Teaming Operation Guide
Dual LAN with Teaming enabled on this motherboard allows two single
connections to act as one single connection for twice the transmission bandwidth,
making data transmission more eective and improving the quality of transmission
of distant images. Fault tolerance on the dual LAN network prevents network
downtime by transferring the work load from a failed port to a working port.
e speed of transmission is subject to the actual network environment or status even with
Teaming enabled.
Before setting up Teaming, please make sure whether your Switch (or Router)
supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred
adapter in Intel PROSet. Under normal conditions, the Primar y adapter handles all
non-TCP/IP trac. e Secondary adapter will receive fallback trac if the primary
fails. If the Preferred Primary adapter fails, but is later restored to an active status,
control is automatically switched back to the Preferred Primary adapter.
Step 1
From Device Manager, open the properties of a team.
Step 2
Click the Settings tab.
Step 3
Click the Modif y Team button.
Step 4
Select the adapter you want to be the primary adapter and click the Set Primary
button.
If you do not specify a preferred primary adapter, the soware will choose an
adapter of the highest capability (model and speed) to act as the default primary. If
a failover occurs, another adapter becomes the primary. e adapter will, however,
The M.2, a lso known as the Next Generation Form Factor (NGFF), is a small size and
versatile ca rd edge connector that aims to replace mPCIe a nd mSATA. This M.2_ SSD
(NGFF) Socket 3 can accommodate a M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
only.
Installing the M.2_SSD (NGFF) Module
Step 1
Prepare a M.2_SSD (NGFF) module
and the screw.
Step 2
Gently insert the M.2 (NGFF) SSD
module into the M.2 slot. Please
o
20
be aware that the M.2 (NGFF) SSD
module only ts in one orientation.
Step 3
Tighten the screw with a screwdriver
to secure the module into place.
Please do not overtighten the screw as
NUT1NUT2
this might damage the module.
M.2_SSD (NGFF) Module Support List
For the latest updates of M.2_SSD (NFGG) module support list, please visit our website for
details: http://www.asrockrack.com
English
Chapter 3 UEFI Setup Utility
3.1 Introduction
is section explains how to use the UEFI SETUP UTILITY to con gure your system. e
UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI
SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the
Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherw ise, POST will
continue with its test routines.
If you wish to enter the UEFI SETUP UTILITY a er POST, restart the system by pressing
<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may
also restart by turning the system o and then back on.
Becau se the UEFI so ware is con stantly being updated, the foll owing U EFI setup screens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .
3.1.1 UEFI Menu Bar
e top of the screen has a menu bar with the following selections:
ItemDescription
MainTo set up the system time/date information
AdvancedTo set up the advanced UEFI features
SecurityTo set up the security features
Boot
Event LogsFor event log con guration
Server MgmtTo manage the server
ExitTo exit the current screen or the UEFI SETUP UTILITY
To set up the default system device to locate and load the
Operating System
Use < > key or < > key to choose among the selections on the menu bar, and
then press <Enter> to get into the sub screen.
English
2627
D2143D4I2-2T / D2163D4I2-2T
3.1.2 Navigation Keys
Please check the following table for the function description of each navigation key.
Navigation Key(s)Function Description
/Moves cursor le or right to select Screens
/Moves cursor up or down to select items
+ / -To change option for the selected items
<Ta b>Switch to next function
<Enter>To bring up the selected screen
<PGUP>Go to the previous page
<PGDN>Go to the next page
<HOME>Go to the top of the screen
<END>Go to the bottom of the screen
<F1>To display the General Help Screen
<F7>Discard changes and exit the UEFI SETUP UTILITY
<F9>Load optimal default values for all the settings
<F10>Save changes and exit the UEFI SETUP UTILITY
<F12>Print screen
<ESC>Jump to the Exit Screen or exit the current screen
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3.2 Main Screen
Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the
system over view. e Main screen provides system over view information and allows you
to set the system time and date.
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3.3 Advanced Screen
In this section, you may set the congurations for the following items: CPU Conguration,
DRAM Conguration, Chipset Conguration, Storage Conguration, ACPI Congura-
tion, USB Conguration, Super IO Conguration, Serial Port Console Redirection, H/W
Monitor, Runtime Error Logging, Intel SPS Conguration and Instant Flash.
Setting wrong values in this sec tion may cause the system to malfunction.
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3.3.1 CPU Conguration
Intel SpeedStep Technology
Intel SpeedStep technology allows processors to switch between multiple frequencies and
voltage points for better power saving and heat dissipation. CPU turbo ratio can be xed
when Intel SpeedStep Technolog y set Disabled and Intel Turbo Boost Technology set En-
abled.
Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.
Intel Turbo Boost Technology
Intel Turbo Boost Technology enables the processor to run above its base operating fre-
quency when the operating system requests the highest performance state.
Long Duration Power Limit
Congure Package Power Limit 1 in watts. When the limit is exceeded, the CPU ratio will
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be lowered aer a period of time. A lower limit can protect the CPU and save power, while
a higher limit may improve performance.
Long Duration Maintained
Congure the period of time until the CPU ratio is lowered when the Long Duration Power
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Limit is exceeded.
Short Duration Power Limit
Congure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will
be lowered immediately. A lower limit can protect the CPU and save power, while a higher
limit may improve performance.
Intel Hyper Threading Technology
Intel Hyper reading Technology allows multiple threads to run on each core, so that the
overall performance on threaded soware is improved.
Active Processor Cores
Select the number of cores to enable in each processor package.
No-Execute Memory Protection
Processors with No-Execution Memory Protection Technology may prevent certain classes
Depending on how many SATA ports you have, you will see sSATA_x (x means number)
listed on the screen, with its status indicated as sSATA device [(Model Name)] or [Not
Detected].
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3.3.5 ACPI Conguration
PCIE Devices Power On
Allow the system to be waked up by a PCIE device and enable wake on LAN.
Ring-In Power On
Use this item to enable or disable Ring-In signals to turn on the system from the powerso-
o mode.
RTC Alarm Power On
Allow the system to be waked up by the real time clock alarm. Set it to By OS to let it be
handled by your operating system.
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3.3.6 USB Conguration
Legacy USB Support
En able or disa ble Le g acy OS S upp ort for USB 2 . 0 devic e s. If yo u enc ount er USB
compatibility issues it is recommended to disable legacy USB support.
Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux
operating systems only.
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3.3.7 Super IO Conguration
Serial Port 1 Conguration
Use this item to set parameters of COM1.
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Serial Port
Use this item to enable or disable the serial port (COM).
Change Settings
Use this item to select an optimal setting for Super IO device.
SOL Conguration
Use this item to set parameters of SOL.
Serial Port
Use this item to enable or disable the serial port (COM).
Change Settings
Use this item to select an optimal setting for Super IO device.
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3.3.8 Serial Port Console Redirection
COM 1 / SOL
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information. Both computers
should have the same or compatible settings.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
OptionDescription
VT10 0ASCII character set
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VT10 0+Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSIExtended ASCII character set
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Bits Per Second
Use this item to select the serial por t transmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [38400], [57600] and [115200].
Data Bits
Use this item to set the data transmission size. e options include [7] and [8] (Bits).
Parity
Use this item to select the parity bit. e options include [None], [Even], [Odd], [Mark] and
[Space]. A parity bit can be sent with the data bits to detect some transmission errors.Mark
and Space Parity do not allow for error detection. ey can be used as an additional data
bit.
Even: parity bit is 0 if the num of 1's in the data bits is even.
Odd: parity bit is 0 if num of 1's in the data bits is odd.
Mark: parity bit is always 1.
Space: Parity bit is always 0.
Stop Bits
e item indicates the end of a serial data packet. e standard setting is [1] Stop Bit. Select
[2] Stop Bits for slower devices.
Flow Control
Use this item to set t he f low control to prevent data loss from buf fer overflow. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None] and [Hardware
RTS/CTS].
VT-UTF8 Combo Key Support
Use this item to enable or disable the VT-UTF8 Combo Key Support for ANSI/VT100
terminals.
Recorder Mode
Use this item to enable or disable Recorder Mode to capture terminal data and send it as
text messages.
Resolution 100x31
Use this item to enable or disable extended terminal resolution support.
Putty Keypad
Use this item to select Function Key and Keypad on Putty.
Legacy Console Redirection
Legacy Console Redirection Settings
Use this option to congure Legacy Console Redirection Settings, and specify how your
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computer and the host computer to which you are connected exchange information.
Redirection COM Port
Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages.
Resolution
On Legacy OS, the Number of Rows and Columns supported redirection.
Redirect Aer POST
When Bootloader is selected, then Legacy Console Redirection is disabled before booting
to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled
for legacy OS. Default setting for this option is set to Always Enable.
Serial Port for Out-of-Band Management/Windows Emergency
Management Services (EMS)
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Out-of-Band Mgmt Port
Microso Windows Emergency Management Services (EMS) allows for remote
management of a Windows Ser ver OS through a serial port.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
OptionDescription
VT10 0ASCII character set
VT10 0+Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSIExtended ASCII character set
Bits Per Second
Use this item to select the seria l port t ra nsmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [57600] and [115200].
Flow Control
Use this item to set the f low control to prevent data loss from buffer overf low. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None], [Hardware RTS/
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CTS], and [Soware Xon/Xo].
Data Bits
Parity
Stop Bits
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3.3.9 H/W Monitor
In this section, it allows you to monitor the status of the hardware on your system, includ-
ing the parameters of t he CPU temperature, motherboard temperature, CPU fan speed,
chassis fan speed, and the critical voltage.
Fan Control
If [Auto] is selected, the fan speed will controlled by BMC.
If [Manual] is selected, congure the items below.
FAN1
is allows you to set the CPU fan1’s speed. e default value is [Smart Fan].
FAN2
is allows you to set the rear fan1’s speed. e default value is [Smart Fan].
FAN3
is allows you to set the front fan1’s speed. e default value is [Smart Fan].
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Smart Fan Control
is allows you to set the Smart fan’s level speed.
Smart Fan Duty Control
Smart Fan Duty x (x means 1 to 11 stage)
is allows you to set duty cycle for each stage.
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Smart Fan Temp Control
Smart Fan Temp x (x means 1 to 11 stage)
is allows you to set temperature for each stage.
Watch Dog Timer
is allows you to enable or disable the Watch Dog Timer. e default value is [Disabled].
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3.3.10 Runtime Error Logging
WHEA Support
Use this item to enable or disable Windows Hardware Error Architecture.
System Error
Use this item to enable or disable System Error feature. When it is set to [Enabled], you can
congure Memory Error and PCIE Error log features.
S/W Error Injection Support
When it is set to [Enabled], S/W Error Injection is supported by unlocking MSR Ox790.
Memory Error
Memory enabling and logging setup option.
Correctable Error Threshold
Correctable Error reshold (0 - 0x7FFF) used for sparing, tagging, and leaky bucket.
PCIE Corrected Error Enable
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Use this item to enable or disable PCIe Correctable errors.
PCIE Corrected Error Threshold
PCIE Correc table Er ror Threshold (0x01- 0xF F) used for spa ring, tag ging, and leaky
bucket.
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PCIE Uncorrected Error Enable
Use this item to enable or disable PCIe Uncorrectable errors.
PCIE Fatal Error Enable
Use this item to enable or disable PCIe Fatal errors.
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3.3.11 Instant Flash
Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI
update tool allows you to update system UEFI without entering operating systems
rst like MS-DOS or Windows®. Just save the new UEFI le to your USB ash drive,
oppy disk or hard drive and launch this tool, then you can update your UEFI only
in a few clicks without preparing an additional oppy diskette or other compli-
cated ash utility. Please be noted that the USB ash drive or hard drive must use
FAT32/16/12 le system. If you execute Instant Flash utility, the utility will show the
UEFI les and their respective information. Select the proper UEFI le to update
your UEFI, and reboot your system aer the UEFI update process is completed.
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3.4 Security
In this section, you may set or change the supervisor/user password for the system. For the
user password, you may also clear it.
Supervisor Password
Set or change the password for the administrator account. Only the administrator
has authority to change the settings in the UEFI Setup Utility. Leave it blank and
press enter to remove the password.
User Password
Set or change the password for the user account. Users are unable to change the
settings in the UEFI Setup Utility. Leave it blank and press enter to remove the
password.
Secure Boot
Use this to enable or disable Secure Boot Control. e default value is [Disabled].
Enable to support Windows Server 2012 R2 or later versions Secure Boot.
variables can be congured by a physically present user without full authentication.
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3.4.1 Key Management
In this section, expert users can modify Secure Boot Policy variables without full authenti-
cation.
Factory Key Provision
Install factory default Secure Boot keys aer the platform reset and while the System
is in Setup mode.
Install Default Secure Boot Keys
Please install default secure boot keys if it’s the rst time you use secure boot.
Clear Secure Boot keys
Force System to Setup Mode - clear all Secure Boot Variables. Change takes eect
aer reboot.
Export Secure Boot variables
Copy NVRAM content of Secure Boot variables to les in a root folder on a le
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system device.
Enroll E Image
Allow the image to run in Secure Boot mode. Enroll SHA256 Hash certicate of a
PE image into Authorized Signature Database (db).
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Remove 'UEFI CA' from DB
Device Guard ready system must not list ‘Microso UEFI CA’ Certicate in Autho-
rized Signature database (db).
Restore DB defaults
Restore DB variable to factory defaults.
Platform Key(PK)
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Key Exchange Keys
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized Signatures
Enroll Factory Defaults or load certicates from a le:
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1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Forbidden Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized TimeStamps
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
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d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
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Key Source: Factory, Externa l, Mixedt
OsRecovery Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Default, External, Mixed, Test
D2143D4I2-2T / D2163D4I2-2T
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3.5 Boot Screen
In this section, it will display the available devices on your system for you to congure the
boot settings and the boot priority.
Boot Option #1
Use this item to set the system boot order.
Boot Option #2
Use this item to set the system boot order.
Boot Option #3
Use this item to set the system boot order.
Boot Option Filter
is option controls Legacy/UEFI ROMs priority.
USB Device BBS Priorities
is page will show only when system install USB Storage.
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Boot From Onboard LAN
Use this item to enable or disable the Boot From Onboard LAN feature.
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Setup Prompt Timeout
Congure the number of seconds to wait for the UEFI setup utility.
Bootup Num-Lock
If this item is set to [On], it will automatically activate the Numeric Lock function aer
boot-up.
Boot Beep
Select whether the Boot Beep should be turned on or o when the system boots up. Please
note that a buzzer is needed.
Full Screen Logo
Enable to display the boot logo or disable to show normal POST messages
AddOn ROM Display
Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”
but you want to see the AddOn ROM information when the system boots, please select
[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].
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3.5.1 CSM(Compatibility Support Module)
CSM
Enable to launch the Compatibility Support Module. Please do not disable unless
you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver-
sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM
for faster boot speed.
Launch Other Storage OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only. Select Do not launch to not execute both
legacy and UEFI option ROM.
Launch Video OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only. Select Do not launch to not execute both
legacy and UEFI option ROM.
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PCIE7 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
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PCIE M2_1 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
PCIE M2_2 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
OCU1 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
OCU2 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
OCU3 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
OCU4 Slot OpROM
Use this item to select slot storage and Network Option ROM policy. In Auto option, the
default is Disabled with NVMe device, but it is Legacy with other devices. (is item can't
select Video Option ROM policy.)
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3.6 Event Logs
Change Smbios Event Log Settings
is allows you to congure the Smbios Event Log Settings.
When entering the item, you will see the followings:
Smbios Event Log
Use this item to enable or disable all features of the SMBIOS Event Logging during system
boot.
Erase Event Log
The options include [No], [Yes, Next reset] and [Yes, Ever y reset]. If Yes is selected, all
logged events will be erased.
When Log is Full
Use this item to choose options for reactions to a fu ll Smbios Event Log. The options
include [Do Nothing] and [Erase Immediately].
Log System Boot Event
Choose option to enable/disable logging of System boot event.
View Smbios Event Log
Press <Enter> to view the Smbios Event Log records.
All values changed here do not take eect until computer is restar ted.
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3.7 Server Mgmt
Wait For BMC
Wai t Fo r BM C re sponse for s pec i f ied t ime o ut . BMC star t s at the same t i me when
BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC
interfaces.
Inventory Support
is will execute inventor y function for system. Enabling this item will take some time at
system boot.
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3.7.1 System Event Log
SEL Components
Change this to enable ro disable event logging for error/progress codes during boot.
Erase SEL
Use this to choose options for earsing SEL.
When SEL is Full
Use this to choose options for reactions to a full SEL .
Log EFI Status Codes
Use this item to disable the logging of EFI Status Codes or log only error code or only
progress code or both.
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3.7.2 BMC Network Conguration
BMC Out of Band Access
Enabled/Disabled BMC Out of band Access.
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Lan Channel (Failover)
Manual Setting IPMI LAN
If [No] is selected, t he IP address is assigned by DHCP. If you prefer using a static IP
address, toggle to [Yes], and the changes take eect aer the system reboots. e default
value is [No].
Conguration Address Source
Select to congure BMC network parameters statically or dynamically(by BIOS or BMC).
Conguration options: [Static] and [DHCP].
Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for
BMC LAN channel conguration.
DHCP: IP address, Subnet Mask and Gateway Address are automatically assigned by the
network 's DHCP server.
When [DHCP] or [Static] is selected , do NOT modify the BMC network settings on the
IPMI web page.
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e default login information for the IPMI web interface is:
Username: admin
Password: admin
For more instructions on how to set up remote control environment and u se the IPMI management platform, please refer to the IPMI Conguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/ipmi.asp
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3.8 Exit Screen
Save Changes and Exit
When you select this option, the following message “Save conguration changes and exit
setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI
SETUP UTILITY.
Discard Changes and Exit
When you select this option, the following message “Discard changes and exit setup?” will
pop-out. Press <ESC> key or select [Yes] to exit the UEFI SETUP UTILITY without saving
any changes.
Discard Changes
When you select this option, the following message “Discard changes?” will pop-out. Press
<F7> key or select [Yes] to discard all changes.
Load UEFI Defaults
Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.
Boot Override
ese items displays the available devices. Select an item to start booting from the selected
device.
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Chapter 4 Software Support
4.1 Install Operating System
is motherboard supports various Microso® Windows® Server 2012 R2 / 2016 / Linux
compliant. Because motherboard settings and hardware options vary, use the setup
procedures in this chapter for general reference only. Refer to your OS documentation for
more information.
4.2 Support CD Information
e Support CD that came with the motherboard contains necessary drivers and useful
utilities that enhance the motherboard’s features.
4.2.1 Running The Support CD
To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD
automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the
Main Menu does not appear automatically, locate and double click on the le “ASRSetup.
exe” from the root folder in the Support CD to display the menu.
4.2.2 Drivers Menu
The Drivers Menu shows the available device’s drivers if the system detects installed
devices. Please insta ll the necessary drivers to activate the devices.
4.2.3 Utilities Menu
e Utilities Menu shows the application sowares that the motherboard supports. Click
on a specic item then follow the installation wizard to install it.
4.2.4 Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome
to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your
dealer for further information.
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Chapter 5 Troubleshooting
5.1 Troubleshooting Procedures
Follow the procedures below to troubleshoot your system.
Always unplug the power cord before adding, removing or changing any hardware component s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.
1. Disconnect the power cable and check whether the PWR LED is o.
2. Unplug all cables, connectors and remove all add-on cards from the motherboard.
Make sure that the jumpers are set to default settings.
3. Conrm that there are no short circuits between the motherboard and the chassis.
4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power
LED.
If there is no power...
1. Conrm that there are no short circuits between the motherboard and the chassis.
2. Make sure that the jumpers are set to default settings.
3. Check the settings of the 115V/230V switch on the power supply.
4. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
If there is no video...
1. Try replugging the monitor cables and power cord.
2. Check for memory errors.
If there are memory errors...
1. Verify that the DIMM modules are properly seated in the slots.
2. Use recommended DDR4 ECC RDIMMs/LR DIMMs.
3. If you have installed more than one DIMM modules, they should be identical with the
same brand, speed, size and chip-type.
4. Try inserting dierent DIMM modules into dierent slots to identif y fault y ones.
5. Check the settings of the 115V/230V switch on the power supply.
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Unable to save system setup congurations...
1. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
2. Conrm whether your power supply provides adaquate and stable power.
Other problems...
1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:
http://www.asrockrack.com/support
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5.2 Technical Support Procedures
If you have tried the troubleshooting procedures mentioned above and the problems
are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng
information:
1. Your contact information
2. Model name, BIOS version and problem type.
3. System conguration.
4. Problem description.
You may contact ASRock Rack’s technical support at:
http://www.asrockrack.com/support/tsd.asp
5.3 Returning Merchandise for Service
For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of
purchase is required. By calling your vendor or going to our RMA website (http://event.
asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)
number.
The R MA number should be displayed on the outside of the shipping car ton which is
mailed prepaid or hand-carried when you return the motherboard to the manufacturer.
Shipping and handling charges will be applied for all orders that must be mailed when
service is complete.
Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to
alteration, misuse, abuse or improper maintenance of products.
Contact your distributor rst for any product related problems during the warranty period.
English
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