ASRock Rack C3558D4U-2OP Service Manual

C3758D4U-2TP

C3558D4U-2OP

User Manual

Version 1.0

Published June 2018

Copyright©2018 ASRock Rack INC. All rights reserved.

Version 1.0

Published June 2018

Copyright©2018 ASRock Rack Inc. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Rack’s Website: www.ASRockRack.com

Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack,

you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you

may contact your dealer for further information.

ASRock Rack Incorporation

6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,

Taipei City 112, Taiwan (R.O.C.)

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Unique Features 6

1.4 Motherboard Layout 7

1.5 Onboard LED Indicators 11

1.6 I/O Panel 12

1.7 Block Diagram 15

Chapter 2 Installation 17

2.1 Screw Holes 17

2.2 Pre-installation Precautions 17

2.3 Installation of Memory Modules (DIMM) 18

2.4 Expansion Slots (PCI Express Slots) 20

2.5 Jumper Setup 21

2.6 Onboard Headers and Connectors 23

2.7 Unit Identication purpose LED/Switch 29

2.8 Driver Installation Guide 29

2.9 Dual LAN and Teaming Operation Guide 30

Chapter 3 UEFI Setup Utility 34

3.1 Introduction 34

3.1.1 UEFI Menu Bar 34

3.1.2 Navigation Keys 35

3.2 Main Screen 36

3.3 Advanced Screen 37

3.3.1 CPU Conguration 38

3.3.2 DRAM Conguration 40

3.3.3 Chipset Conguration 41

3.3.4 Storage Conguration 43

3.3.5 ACPI Conguration 45

3.3.6 USB Conguration 46

3.3.7 Super IO Conguration 47

3.3.8 Serial Port Console Redirection 48

3.3.9 H/W Monitor 51

3.3.10 System Event Log 53

3.3.11 Intel SPS Conguration 55

3.3.12 Instant Flash 56

3.4 Security Screen 57

3.4.1 Secure Boot 58

3.4.2 Key Management 59

3.5 Boot Screen 63

3.5.1 CSM (Compatibility Support Module) 65

3.6 Event Logs Screen 66

3.7 Server Mgmt Screen 68

3.7.1 System Event Log 69

3.7.2 BMC Network Conguration 70

3.8 Exit Screen 72

Chapter 4 Software Support 73

4.1 Install Operating System 73

4.2 Support CD Information 73

4.2.1 Running The Support CD 73

4.2.2 Drivers Menu 73

4.2.3 Utilities Menu 73

4.2.4 Contact Information 73

Chapter 5 Troubleshooting 74

5.1 Troubleshooting Procedures 74

5.2 Technical Support Procedures 76

5.3 Returning Merchandise for Service 76

C3758D4U-2TP / C3558D4U-2OP

Chapter 1 Introduction

ank you for purchasing ASRock Rack C3758D4U-2TP / C3558D4U-2OP

motherboard, a reliable motherboard produced under ASRock Rack’s consistently

stringent quality control. It delivers excellent performance with robust design

conforming to ASRock Rack’s commitment to quality and endurance.

In this manual, chapter 1 and 2 contains introduction of the motherboard and step-

by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration

guide to BIOS setup and information of the Support CD.

Becau se the motherboard specications and the BIOS soware might be updated, the con­tent of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be avail able on ASRock Rack website without
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com

If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/

1.1 Package Contents

ASRock Rack C3758D4U-2TP / C3558D4U-2OP Motherboard

•

(Micro-ATX Form Factor: 9.6-in x 9.6-in, 24.4 cm x 24.4 cm)

Support CD

•

Quick Installation Guide

•

1 x I/O Shield

•

1 x SATA3 Cable (60 cm)

•

1 x Screw for M.2 Socket

•

If any items are missing or appear damaged, contac t your authoriz ed dealer.

English

English

1.2 Specications

C3758D4U-2TP / C3558D4U-2OP

MB Physical Status

Form Factor mAT X
Dimension 9.6'' x 9.6'' (24.4 cm x 24.4 cm)
Processor System

CPU C3758D4U-2TP:

Intel® Atom C3758 Series Processor: 8core, 25W

C3558D4U-2OP:

Intel® Atom C3558 Series Processor: 4core, 16W
Chipset Soc
System Memory
Capacity - 4 x 288-pin DDR4 DIMM slots

- Support up to 128GB DDR4 ECC RDIMM (32 GB w/8Gb

DRAM)

- Support up to 64GB DDR4 ECC/non-ECC UDIMM (16 GB

w/8Gb DRAM)
Type - Dual Channel DDR4 memory technology

- Supports DDR4 ECC/non-ECC UDIMM, and ECC R DIMM

DIMM Size Per

DIMM

DIMM

Frequency

Vol t age 1.2V
Expansion Slot

PCIe 3.0 x8
PCIe 3.0 x4 Slot7: Gen3 x4 link

Storage

SATA Controller 4 x SATA3 6.0 Gb/s (PORT SATA_3 switch with M.2)
Additional

Storage

Controller

Ethernet
Interface Gigabit LAN 1000/10000 Mbps
LAN Controller C3758D4U-2TP:

- Non-ECC UDIMM :4GB, 8GB, 16GB

- ECC UDIMM: 4GB, 8GB, 16GB

- RDIMM: 4GB, 8GB, 16GB, 32GB

- Non-ECC UDIMM: 1600/1866/2133/2400MHz

- ECC UDIMM: 1600/1866/2133/2400MHz

- RDIMM: 1600/1866/2133/2400MHz

*Only C3758D4U-2TP supports DDR4 up to 2400.

Slot6: Gen3 x8 link (option with LSI 3008)

Marvell 9172 x2 for 4 port SATA3 6.0 Gb/s

- 2 x RJ45 10 GLAN by Intel® X557

C3558D4U-2OP:

- 2 x 10G ber, SFP+ by PCH CS4227

2 3

C3758D4U-2TP / C3558D4U-2OP

- Supports Wake-On-LAN

- Supports Energy Ecient Ethernet 802.3az

- Supports Dual LAN with Teaming function

- Supports PXE

- LAN1 Supports NCSI

Management

BMC Controller

IPMI Dedicated

GLAN

Features

Gracphics
Controller ASPEED AST2500
VRAM DDR4 4Gb
Output Supports D-Sub with max. resolution up to 1920x1200 @ 60Hz

Rear Panel I/O
Serial port 1
VGA Port D-sub x 1
USB 2.0 Port 2

LAN Port

Dedicate LAN RT8211E
UID Buttom/LED 1

Internal Connector

Auxiliary Panel

Header

SATA DOM 1

TPM Header 1

IPMB Header 1

COM Header 1

Buzzer 1

Fan Header 4 x Fans (CPU/2xFront/Rear)

ATX Power 1x (24-pin)

DC-IN 1x (8-pin)

USB 2.0 Header 1

Front Panel 1

ME/SPS

Recovery

ASPEED AST2500 : IPMI (Intelligent Platform Management

Interface) 2.0 with ikvm and vMedia support

1 x Realtek RTL8211E for dedicated management LAN

- Watch Dog

- NMI

C3758D4U-2TP:

- 2 x RJ45 Gigabit Ethernet LAN ports

C3558D4U-2OP:

- 2 x 10G SFP+ Optical Fiber (CS4227)

- 1 x RJ45 Dedicated IPMI LAN port

- LAN Ports with LED (ACT/LINK LED and SPEED LED)

1 (includes chassis intrusion, location button & LED, front

LAN LED, and event log LED)

1

(for C3758D4U-2TP only)

English

Clear CMOS 1 (short pin)
BMC _SMB1 1
PSU_SMB1 1
SGPIO 1
NMI Button

Header
OH/FanFail

LED

1

4 (only Fan Fail LED)

M.2 1 (2230/2242/2260/2280/22110, PCIE(x4)/SATA)
System BIOS

BI O S Ty p e 128Mb AMI UEFI Legal BIOS

- Plug and Play (PnP)

BIOS Features

- ACPI 1.1 Compliance Wake Up Events

- SMBIOS 2.3.1 Support

- ASRock Instant Flash

Hardware Monitor

Temperature

- CPU/PCH/DDR/LAN/Storage Temperature Sensing

- MB/Card side/TR1 Temperature Sensing

- CPU/Rear/Front Fan Tachometer

Fan

- CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by

CPU Temperature)

- CPU/Rear/Front Fan Multi-Speed Control

Vol t age

Voltage Monitoring: +12V, 5V_AUX, 3.3V_AUX, CPU Vcore,

DR AM , +1 . 05 V,+1. 8V, +BAT
Support OS
OS Microso®Windows®

- Server 2016 (64 bit)

- Server 2012 (64 bit)

- Server 2012 R2 (64 bit)

Linux

- RedHat Enterprise Linux Server 7.4 (64 bit)

- CentOS 7.3 (64 bit)

- SUSE Enterprise Linux Server 12 SP3 (64 bit)

- Ubuntu 16.10 (64 bit) / 17.04 (64 bit)

* Please refer to our website for the latest OS s uppor t list.

Environment
Temperature Operation temperature: 10°C ~ 35°C / Non operation

English

* For detailed product information, please visit our website: http://www.asrockrack.com

temperature: -40°C ~ 70°C

*Install a CPU Fan when th e airow throug h the heatsink is below 2CFM.

4 5

C3758D4U-2TP / C3558D4U-2OP

is motherboard suppor ts Wake from on Board LAN. To use this function, please make
sure that the “Wake on Mag ic Packe t from power o state” is enabled in Device Manager
> Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is
enabled in UEFI SETUP UTILITY > Advance d > ACPI Conguration. A er that , onboard
LAN1&2 can wake up S5 under OS.

If you install Intel® LAN utility or Marvell SATA utility, thi s motherboard may fail Win­dows® Hardware Quality Lab (WHQL) certication tests . If you install the drivers only, it
will pa ss the WHQL tests.

English

1.3 Unique Features

ASRock Instant Flash is a BIOS ash utility embedded in Flash ROM. is conve-

nient BIOS update tool allows you to update system BIOS without entering operating

systems rst like MS-DOS or Windows®. With this utility, you can press the <F6> key

during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock

Rack Instant Flash. Just launch this tool and save the new BIOS le to your USB ash

drive, oppy disk or hard drive, then you can update your BIOS only in a few clicks

without preparing an additional oppy diskette or other complicated ash utility.

Please be noted that the USB ash drive or hard drive must use FAT32/16/12 le

system.

English

6 7

1.4 Motherboard Layout

2

1

24.4cm (9.6 in)

124 .4cm (9 .6 in)

C3758D4U-2TP

DDR4_B0 (64 bit, 288-pin module, Blue)DDR4,

DDR4_B1 DDR4,(64 bit, 288-pin module, W hite)

ATXPWR1

FRNT_FAN1

DDR4_A0 DDR4,(64 bit, 288-pin module, Blue)

DDR4_A1 DDR4,(64 bit, 288-pin module, White)

1

PSU_SMB1

PCIE7

USB 2.0
T: USB2
B: USB1

IPMI
LAN

UID

COM1

VGA 1

34

ATX12V1

REAR_FAN1

LAN2

LAN1

CPU1_FAN1

1

FRNT_FAN2

PANEL1

AUX_PANEL1

1

1

1

LED_LAN1_2

NMI_BTN1

1

T 1

R

1

ME_RECOVERY1

TPMS1

1

USB_3

1

BMC_SMB1

1

IPMB1

1

1

1

1

CHASSIS_ID1

CHASSIS_ID2

CHASSIS_ID3

1

BMC_DIS1

COM2

BATTERY

(ME x4, EE x2)

PCIE6

(ME x4, EE x2)

M2_80

M2_1

M2_60

M2_42

M2_30

M2_110

BUZZER1

M0_SATA1

M0_SATA0

M1_SATA1

M1_SATA0

SATA_0

SATA_1

SATA_2

SATA_3

1

CLRMOS1

SATA_PWR1

SATAPWR1

SATA_SGPIO1

3

4

5

6

7

8

9

10

11

12

14

15

16

17

18

19

13

2021

22

23

24

25

26

27

28

29

30

31

32

33

35

36

37

38

39

C3758D4U-2TP

C3758D4U-2TP / C3558D4U-2OP

English

C3558D4U-2OP

2

1

24.4cm (9.6 in)

124 .4cm (9 .6 in)

C3558D4U-2OP

DDR4_B0 (64 bit, 288-pin module, Blue)DDR4,

DDR4_B1 DDR4,(64 bit, 288-pin module, W hite)

ATXPWR1

FRNT_FAN1

DDR4_A0 DDR4,(64 bit, 288-pin module, Blue)

DDR4_A1 DDR4,(64 bit, 288-pin module, White)

1

PSU_SMB1

PCIE7

USB 2.0
T: USB2
B: USB1

IPMI
LAN

UID

SFP+_1

SFP+_2

COM1

VGA 1

34

ATX12V1

REAR_FAN1

CPU1_FAN1

1

FRNT_FAN2

PANEL1

AUX_PANEL1

1

1

1

LED_LAN1_2

NMI_BTN1

1

T 1

R

1

ME_RECOVERY1

TPMS1

1

USB_3

1

BMC_SMB1

1

IPMB1

1

1

1

1

CHASSIS_ID1

CHASSIS_ID2

CHASSIS_ID3

1

BMC_DIS1

COM2

BATTERY

(ME x4, EE x2)

PCIE6

(ME x4, EE x2)

M2_80

M2_1

M2_60

M2_42

M2_30

M2_110

BUZZER1

M0_SATA1

M0_SATA0

M1_SATA1

M1_SATA0

SATA_0

SATA_1

SATA_2

SATA_3

1

CLRMOS1

SATA_PWR1

SATAPWR1

SATA_SGPIO1

3

4

5

6

7

8

9

10

11

12

14

15

16

17

18

19

13

2021

22

23

24

25

26

27

28

29

30

31

32

33

35

36

37

38

39

English

8 9

No. Description

Rear Fan Connector (REAR_FAN1)

1

ATX Power Connector (ATXPWR1)

2

PSU SMBus (PSU_SMB1)

3

Front Fan Connector (FRNT_FAN1)

4

ATX 12V Power Connector (ATX12V1)

5

2 x 288-pin DDR4 DIMM Slots (DDR4_ A0, DDR4_B0)

6

2 x 288-pin DDR4 DIMM Slots (DDR4_ A1, DDR4_B1)

7

SATA SGPIO Connector (SATA_SGPIO1)

8

SATA DOM Power Jumper (SATAPWR1)

9

SATA Power Connector (SATA_PWR1)

10

SATA3 Connector (SATA_3), White

11

SATA3 Connector (SATA_2), White

12

SATA3 Connector (SATA_1), White

13

SATA DOM Connector (SATA_0), Red**

14

SATA3 Connector (M1_SATA0), White

15

SATA3 Connector (M1_SATA1), White

16

SATA3 Connector (M0_SATA0), White

17

SATA3 Connector (M0_SATA1), White

18

M.2 Socket (M2_1) (Type 2230/2242/2260/2280/22110)

19

System Panel Header (PANEL1)

20

Front Fan Connector (FRNT_FAN2)

21

Auxiliary Panel Header (AUX_PANEL1)

22

LAN LED Connector (LED_LAN1_2)

23

Non Maskable Interrupt Button (NMI_BTN1)

24

Clear CMOS Pad (CLRMOS1)

25

ermal Sensor Header (TR1)

26

ME Recover y Jumper (ME_RECOVERY1)

27

USB 2.0 Header (USB_3)

28

TPMS Header (TPMS1)

29

BMC SMB Header (BMC_SMB1)

30

Intelligent Platform Management Bus header (IPMB1)

31

Chassis ID Jumper (CHASSIS_ID1)

32

Chassis ID Jumper (CHASSIS_ID2)

33

C3758D4U-2TP / C3558D4U-2OP

English

No. Description

Chassis ID Jumper (CHASSIS_ID3)

34

COM Port Header (COM2)

35

Enable/Disable BMC Jumper (BMC_DIS1)

36

PCI Express 3.0 Slot (PCIE6)

37

PCI Express 3.0 Slot (PCIE7)

38

CPU Fan Connector (CPU1_FAN1)

39

* For DIMM installation and conguration instructions, please se e p.16 (Installation of Memory Modules
(DIMM)) for more detail s.

English

10 11

1.5 Onboard LED Indicators

C3558D4U-2OP

DDR4_B0 (64 bit, 288-pin module, Blue)DDR4,

DDR4_B1 DDR4,(64 bit, 288-pin module, White)

DDR4_A0 DDR4,(64 bit, 2 88-pin module, Blue)

DDR4_A1 DDR4,(64 bit, 288-pin module, W hite)

1

1

M2_1

5

BMC_LED1

SB_PWR1

CPU1_FAN1_LED1

FRNT_FAN1_LED1

FRNT_FAN2_LED1

REAR_FAN1_LED1

1

2

3

4

6

C3758D4U-2TP / C3558D4U-2OP

No. Item Status Description

1 REA R_FAN1_LE D1 Amber REAR _FAN1 failed

2 FR NT_FAN1_L ED1 Amber FRNT_FAN1 failed

3 FR NT_FAN2 _ LED1 Amber FRNT_FAN2 failed

4 SB_PWR1 Green STB PWR ready

5 BMC _LE D1 Green BMC heartbeat LED

English

6 CPU1_FAN1_LED1 Amber CPU1_FAN1 failed

1.6 I/O Panel

3

5 7

3

7

C3758D4U-2TP

English

1

No. Description No. Description

1 UID Switch (UID) 5 Dedicated IPMI LAN Port (IPMI_LAN)*

2 VGA Por t ( VGA1) 6 LAN RJ-45 Port (LAN1)**

3 COM Port (COM1) 7 LAN RJ-45 Port (LAN2)**

4 USB 2.0 Ports (USB_1_2)

2

4

6

C3558D4U-2OP

1

No. Description No. Description

1 UID Switch (UID) 5 SFP+ Port2 (SFP+_2)***

2 VGA Por t ( VGA1) 6 USB 2.0 Ports (USB_1_2)

3 COM Port (COM1) 7 Dedicated IPMI LAN Port (IPMI_LAN)*

4 SFP+ Port1 (SFP+_1)***

2

4

5

6

12 13

C3758D4U-2TP / C3558D4U-2OP

LAN Port LED Indications

*ere are two LED next to the LAN port. Please refer to the table below for the LAN port

LED indications.

ACT/LINK LED

SPEED LED

LAN Por t

Dedicated IPMI LAN Port LED Indications

Activity / Link LED Speed LED

Status Description Status Description

O No Link O No Link
Blinking Yellow Data Activ ity O 10M bps connection

On Link Yellow 100M bps connection

Green 1G bps connection

**ere are two LEDs on each LAN port. Please refer to the table below for the LAN port

LED indications.

SPEED LED

ACT/LINK LED

LAN Por t

LAN Port (LAN1, LAN2) LED Indications

Speed LED Activity / Link LED

Status Description Status Description

O 10Mbps connection or

O No Link

no link
Yel low 100Mbps connection Blinking Green Data Activity
Green 1Gbps connection On Link

English

***ere are two LEDs beside each SFP+ port. Please refer to the table below for the LAN

port LED indications.

ACT/LINK L ED

SPEED LE D

SFP+ Port

SFP+ Port (SPF+_1, SPF+_2) LED Indications

Activity / Link LED Speed LED

Status Description Status Description

O No Link O No connection
Blinking Data Activity O 1Gbps connection
On Link Green 10Gbps connection

English

14 15

1.7 Block Diagram

C3758D4U-2TP

uATX

C375 8D4U -2TP

C3758D4U-2TP / C3558D4U-2OP

PCIe slot7

PCIe slot6

10G

10G

Front Header

1 Port

Rear IO

2 port

PCIe x4

PCIe x8

KR1Intel X557

USB 2.0

USB 2.0

TPM

Header

Intel Processor

Denverton SoC

C3000

SIO

NCT5573

DDR4 ChannelA

DDR4 ChannelB

SATA3 6G x4

USB 2.0

LPC

NCSI

PCIe x4

DDR4 1866/2133/2400

DDR4 1866/2133/2400

PLX

PE8608

PCIe x1

BMC

AST2500

TACH/PWM

System FAN Header

CPU x1
Front x2
Rear x1

PCIe x1

PCIe x1

PCIe x1

RGMII

VGA

UART

UART

SATA_3

Marvell

9172

Marvell

9172

Realtek

8211E

COM port

Header

Share with M.2

SATA3 6G x2

SATA3 6G x2

English

C3558D4U-2OP

C3558D4U-2OP

uATX

PCIe slot7

PCIe slot6

10G

Cortina

CS4227

10G

Front Header

Rear IO

1 Port

2 port

PCIe x4

PCIe x8

KR1

USB 2.0

USB 2.0

Header

TPM

Intel Processor

Denverton SoC

C3000

SIO

NCT5573

DDR4 ChannelA

DDR4 ChannelB

SATA3 6G x4

USB 2.0

LPC

NCSI

PCIe x4

DDR4 1866/2133/2400

DDR4 1866/2133/2400

PLX

PE8608

PCIe x1

BMC

AST2500

TACH/PWM

System FAN Header

CPU x1
Front x2
Rear x1

PCIe x1

PCIe x1

PCIe x1

RGMII

VGA

UART

UART

SATA_3

Marvell

9172

Marvell

9172

Realtek

8211E

COM port

Header

Share with M.2

SATA3 6G x2

SATA3 6G x2

English

16 17

C3758D4U-2TP / C3558D4U-2OP

Chapter 2 Installation

is is a mATX form factor (9.6'' x 9.6'', 24.4 cm x 24.4 cm) motherboard. Before you install

the motherboard, study the conguration of your chassis to ensure that the motherboard

ts into it.

Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.

2.1 Screw Holes

Place screws into the holes indicated by circles to secure the motherboard to the chassis.

Do not over-tighten the screws! Doing so may damage the motherboard.

2.2 Pre-installation Precautions

Take note of the following precautions before you insta ll motherboard components or

change any motherboard settings.

1. Unplug the power cord from the wall socket before touching any components.

2. To avoid damaging the motherboard ’s components due to static electricity, NEVER

place your motherboard directly on the carpet or the like. Also remember to use a

grounded wrist strap or touch a safety grounded object before you handle the compo-

nents.

3. Hold components by the edges and do not touch the ICs.

4. Whenever you uninstall any component, place it on a grounded anti-static pad or in

the bag that comes with the component.

5. When placing screws into the screw holes to secure the motherboard to the chassis,

please do not over-tighten the screws! Doing so may damage the motherboard.

Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cau se severe damage to
the motherboard, peripherals, and/or components.

English

2.3 Installation of Memory Modules (DIMM)

is motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and

supports Dual Channel Memory Technology.

1. For dual channel conguration, you always need to install identical (the same brand ,
speed , size and chip-type) DDR4 DIMM pairs.

2. It is not allowed to install a DDR, DDR 2 or DDR3 memory module into a DDR4 slot;
otherwise , this motherboard and DIM M may be damaged.

3. Please install the memor y module on CH0_ A1 for the rst priority.

4. To activate Dual Channel Memory Technology, please follow the “Dual Channel Memor y
Conguration” table below.

Dual Channel Memory Conguration

English

Priority

DDR4_A0

(Blue)

DDR4_A1

(White)

DDR4_B0

(Blue)

DDR4_B1

(White)

1 Populated Populated

2 Populated Populated Populated Populated

*Since instal ling thre e memor y modules is NOT supported on this motherboard, we suggest not u sing

this conguration.

e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

18 19

C3758D4U-2TP / C3558D4U-2OP

1

2

3

English

2.4 Expansion Slots (PCI Express Slots)

ere are 2 PCI Express slots on this motherboard.

PCIE slots:

PCIE6 (PCIE 3.0 x8 slot) is used for PCI Express x8 lane width cards.

PCIE7 (PCIE 3.0 x4 slot) is used for PCI Express x4 lane width cards.

Slot Generation Mechanical Electrical Source

PCIE 6 3.0 x8 x8 CPU

PCIE 7 3.0 x4 x4 CPU

Installing an expansion card

Step 1. Before installing an expansion card, please make sure that the power

supply is switched o or the power cord is unplugged. Please read the

documentation of the expansion card and make necessary hardware

settings for the card before you start the installation.

Step 2. Remove the system unit cover (if your motherboard is already installed

in a chassis).

Step 3. Remove the bracket facing the slot that you intend to use. Keep the

screws for later use.

Step 4. Align the card connector with the slot and press rmly until the card is

completely seated on the slot.

Step 5. Fasten the card to the chassis with screws.

Step 6. Replace the system cover.

English

20 21

C3758D4U-2TP / C3558D4U-2OP

2.5 Jumper Setup

e illustration shows how jumpers are setup. When the jumper cap is placed on

the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper

is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”

when a jumper cap is placed on these 2 pins.

ME Recover y Jumper

(3-pin ME_RECOVERY1)

Enable/Disable BMC

Jumper

(3-pin BMC_DIS1)

Normal Mode (Default)

Normal Mode (Default)

BMC Enabled

ME Recover y Mode

BMC Disabled

SATA DOM Power

Jumper

(3-pin SATA PWR1)

Consult the documentation that comes with your SATA DOM and check whether or not
Pin 7 requires 5V power supply.

If the connected SATA DOM requires 5V power supply, move the jumper c aps placed on the
SATA DOM Power Jumper (SATAPWR1) from pins 2-3 (default) to pins 1-2.

If the connected SATA DOM does NOT require 5V powe r supply, connect the SATA DOM
power cable to the SATA DOM power header (SATAPWR1) and there is no need to change
the default jumper setting of the SATA DOM Power Jumpe r (pins 2-3).

Warning! Incorrec t setting of the SATA DOM Power Jumper (SATAPWR1) may cause dam­age to the motherboard or your SATA DOM.

SATA DOM (SATA_0)

requires 5V power supply

SATA DOM (SATA_0) does

NOT require 5V power sup-

ply (Default)

English

Chassis ID Jumper

(3-p in CH ASSI S _ ID1)

Chassis ID Jumper

(3-pin CHAS SI S _ID 2)

Chassis ID Jumper

(3-pin CHAS SI S _ID3)

Chassis ID Jumper

(3-p in CH ASSI S _ ID1)

Chassis ID Jumper

(3-pin CHAS SI S _ID 2)

Chassis ID Jumper

(3-pin CHAS SI S _ID3)

Board Level SKU (Default) Reserved for system level

use

Reserved for system level

use

Chassis ID Jumper

(3-p in CH ASSI S _ ID1)

Chassis ID Jumper

(3-pin CHAS SI S _ID 2)

Chassis ID Jumper

(3-pin CHAS SI S _ID3)

Reserved for system level

use

Reserved for system level

use

Reserved for system level

use

English

22 23

2.6 Onboard Headers and Connectors

ALERT

Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.

C3758D4U-2TP / C3558D4U-2OP

TPMS Header

(17-pi n TP MS1)

Serial General Purpose

Input/Output Header

(7-pin SATA _ SGPIO1)

PSU SMBus Header

(P SU_ SMB1)

1

SMB _CL K_M AIN

GND

SMB _DA TA_ MAI N

FRA ME

PCI CLK

PCI RST #

GND

1

SDATAOUT

SMBCLK

1

SMBDATA

LAD 2

LAD 3

SCLOCK

SLOAD

GND

LAD 1

+3V

GND

GND

LAD 0

+3V

is connector supports Trust-

ed Platform Module (TPM)

system, which can securely

S_P WRD WN#

SER IRQ #

GND

store keys, digital certicates,

passwords, and data. A TPM

system also helps enhance

network securit y, protects

GND

+3V SB

digital identities, and ensures

platform integrity.

e header supports Serial

Link interface for onboard

SATA connections.

PSU SMBus monitors the

status of the power supply, fan

and system temperature.

English

System Panel Header

GND

RESET#

PWRBTN#

PLED-

PLED+

GND

HDLED-

HDLED+

1

GND

(9-pi n PANEL1)

PWRBTN (Power Switch):

Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.

RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.

PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in powered o (S5).

HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.

e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connect­ing your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.

USB 2.0 Header

(19-pin USB_3)

USB_PWR

1

USB_PWR

is header accommodates

several system front panel

functions.

-B
+B

GND

DUMMY

ere is one USB 2.0 header on

this motherboard. is USB 2.0

header can support t wo USB

GND

+A

-A

2.0 ports.

Serial ATA3 DOM

Connector

SA TA_0

(SATA_0)

English

24 25

e SATA3 DOM connector

supports both a SATA DOM

(Disk-On-Module) and a SATA

data cable for internal storage

device.

C3758D4U-2TP / C3558D4U-2OP

Serial ATA3 Connectors

(SATA _1)

(SATA _1)

(SATA_2)

(SATA _3)

(M0 _SATA0)

(M0_ SATA 1)

(M1_SATA0)

(M1_SATA1)

Auxiliary Panel Header

(18 -pin AUX _ PANEL1)

A. Front panel SMBus connecting pin (6-1 pin FPSMB)
is hea der allows you to connec t SMBus (System Management Bus) equipment. It can
be used for communication between peripheral equipment in the system, which ha s slower
transmission rates, and power manage ment equipment.

B. Internet status indicator (2-pin LAN1_ LED, LAN2_LED)
ese two 2-pin headers allow you to use the Gigabit internet indicator cable to connect
to the LAN statu s indicator. When this indicator ickers, it mean s that the internet is prop­erly connected.

C. Cha ssis intrusion pin (2-pin CHASSIS)
is hea der is p rovided for host computer chassis with chassis intrusion detection designs.
In addition, it mu st also work with e xternal detection equipment, such as a chassi s intru­sion detection sensor or a microswitch. When this function is activated, if any cha ssis
component movement occ urs, the sensor will immediately detect it and send a signal to this
heade r, and the system will then record this chassis intrusion event . e default setting is
set to the CASEOPEN and GND pin; this function i s o.

D. Locator LED (4-pin LOCATOR)
is hea der is for the locator sw itch and L ED on the front pane l.

E. Syste m Fault LED (2-pin LOCATOR)
is hea der is for the Fault LED on the system .

BMC _Al ert 1_ N

1

+5V SB

SA TA_3

SA TA_2

SA TA_1

SA TA_0

M1_S AT A0

M1_S AT A1

M0_S AT A0

M0_S AT A1

A

+3V SB

GND

SMB _SM BDA TA 1

BMC _SM BCL K1

GND

CAS EOP EN#

LOC ATORL ED -

LOC ATORL ED +

CD

ese seven Serial ATA3

(SATA3) connectors support

SATA data cables for internal

storage devices. e current

SATA3 interface allows up to

6.0 Gb/s data transfer rate.

B

is header supports multiple

functions on the front panel,

LAN 1_L INK

LOC ATORB TN #

including front panel SMB,

LED _PW R

LED _PW R

LAN 2_L INK

internet status indicator.

GND

Sys tem _Fa ul t _L ED_ P

Sys tem _Fa ul t _L ED_ N

E

English

Front and Rear

FAN_SPEED_CONTROL

FAN_VOLTAGE

Fan Connectors

(4-p i n FR NT_ FAN1)

(4- pi n FR NT_ FAN2)

(4-p i n REAR _ FA N1)

FAN_SPEED

FAN_VOLTAGE

GND

1234

Please connect the fan cables to

the fan connectors and match

the black wire to the ground

pin. All fans supports Fan

Control.

English

CPU Fan Connector

(4-pin CPU_FAN1)

ATX Power Connector

(24-p i n ATX PWR1)

GND

3V

13

3V

CPU_FAN_SPEED

FAN_SPEED_CONTROL

1 2 3 4

GND

GND

3V

5V

-12V

GND

PSON#

GND

5V

GND

PWROK_PS

GND

GND

N/A

5VSB

12V

12V

5V

5V5VGND

Please connect the CPU fan

cable to the connector and

match the black wire to the

ground pin.

ough this motherboard

provides a 4-Pin CPU fan

(Quiet Fan) connector, 3-Pin

CPU fans can still work

successfully even without the

fan speed control function.

If you plan to connect a

3-Pin CPU fan to the CPU

fan connector on this

motherboard, please connect

it to Pin 1-3.

For more details , please refer to the

*

Cooler QVL list on the ASRock Rack
website.

Please connect an ATX power

supply to this connector.

3V

ough this motherboard

121

provides a 24-pin ATX power

connector, it can still work if

24

you adopt a traditional 20-

pin ATX power supply. To use

a 20-pin ATX power supply,

please plug your power supply

along Pin 1 and Pin 13.

26 27

C3758D4U-2TP / C3558D4U-2OP

4

1

GND

LAN1_LINK

ATX 12V Power

Connectors

(8-pin ATX12V1)

Intelligent Platform

Management Bus header

(4-pin IPMB1)

Non Maskable Interrupt

Button Header

(2-p in NM I_ BTN1)

BMC SMB Header

(5-pin BMC_SMB1)

5

No connect

IPMB_SCL

1

CONTROL

BMC_SMBDATA

GND

BMC_SMBCLK

Power

8

IPMB_SDA

GND

BMC_SMB_PRESENT_1_N

is motherboard provides

one 8-pin ATX 12V/19V power

connector.

is 4-pin connector is used

to provide a cabled baseboard

or front panel connection for

value added features and 3rd-

party add-in cards, such as

Emergency Management cards,

that provide management

features using the IPMB.

Please connect a NMI device to

this header.

is header is used for the SM

BUS devices

.

LAN LED Connector

(LED_ LAN1_2)

ermal Sensor Header

(3-pin TR1)

LED_PWR

LED_PWR

LAN2_LINK

1

TR1 TR1

1

GND

is 4-pin connector is used

for the front LAN status

indicator.

Please connect the thermal

sensor cable to either pin 1-2

or pin 2-3 and the other end to

the device which you wish to

monitor its temperature.

English

Serial Port Header

+12V

(9-pin COM2)

RRXD1

DDTR#1

DDSR#1

CCTS#1

is COM header supports a

serial port module.

SATA DOM Power

Connector

(4-p i n SATA _ PWR1)

Clear CMOS Pad

(CLRMO S1)

(see p.6, No. 10)

1

TTXD1

DDCD#1

GND

+5V

GND

GND

RRI#1

RRTS#1

Please connect a SATA

power cable.

CLRMOS1 allows you to clear

the data in CMOS. To clear

CMOS, take out the CMOS

battery and short the Clear

CMOS Pad.

English

28 29

C3758D4U-2TP / C3558D4U-2OP

2.7 Unit Identication purpose LED/Switch

With the UID button, You are able to locate the server you’re working on from behind

a rack of servers.

Unit Identication

purpose LED/Switch

(U ID1)

When the UID button on the

front or rear panel is pressed,

the front/rear UID blue LED

indicator will be turned on.

Press the UID button again to

turn o the indicator.

2.8 Driver Installation Guide

To install the drivers to your system, please insert the support CD to your optical

drive rst. en, the drivers compatible to your system can be auto-detected and listed

on the support CD driver page. Please follow the order from top to bottom to install

those required drivers. erefore, the drivers you install can work properly.

English

2.9 Dual LAN and Teaming Operation Guide

Dual LAN with Teaming enabled on this motherboard allows two single

connections to act as one single connection for twice the transmission bandwidth,

making data transmission more eective and improving the quality of transmission

of distant images. Fault tolerance on the dual LAN network prevents network

downtime by transferring the work load from a failed port to a working port.

e speed of transmission is subject to the actual network environment or status even with
Teaming enabled.

Before setting up Teaming, please make sure whether your Switch (or Router)

supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred

adapter in Intel PROSet. Under normal conditions, the Primar y adapter handles all

non-TCP/IP trac. e Secondary adapter will receive fallback trac if the primary

fails. If the Preferred Primary adapter fails, but is later restored to an active status,

control is automatically switched back to the Preferred Primary adapter.

Step 1

From Device Manager, open the properties of a team.

Step 2

Click the Settings tab.

Step 3

Click the Modif y Team button.

Step 4

Select the adapter you want to be the primary adapter and click the Set Primary

button.

If you do not specify a preferred primary adapter, the soware will choose an

adapter of the highest capability (model and speed) to act as the default primary. If

a failover occurs, another adapter becomes the primary. e adapter will, however,

rejoin the team as a non-primary.

English

30 31

C3758D4U-2TP / C3558D4U-2OP

2.10 M.2_SSD (NGFF) Module Installation Guide (M2_2)

e M.2, also known as the Next Generation Form Factor (NGFF), is a small size and

versatile card edge connector that aims to replace mPCIe and mSATA. e M.2 Socket

(M2_1) supports M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4

(16 G b/s).

Installing the M.2_SSD (NGFF) Module

Step 1

Prepare a M.2_SSD (NGFF) module

and the screw.

5

4

3

Step 2

Depending on the PCB type and

length of your M.2_SSD (NGFF)

module, nd the corresponding nut

location to be used.

2

1

A

BCDE

No. 1 2 3 4 5

Nut Location A B C D E

PCB Length 3cm 4.2cm 6cm 8cm 11cm

Module Type Ty p e2230 Type 22 42 Typ e2260 Ty pe 228 0 Ty pe 22 110

English

Step 3

Move the stando based on the

module type and length.

e stando is placed at the nut

A

BCDE

location D by default. Skip Step 3

and 4 and go straight to Step 5 if you

are going to use the default nut.

Otherwise, release the stando by

hand.

Step 4

Peel o the yellow protective lm on

the nut to be used. Hand tighten the

A

BCDE

stando into the desired nut location

on the motherboard.

Step 5

Gently insert the M.2 (NGFF) SSD

module into the M.2 slot. Please

be aware that the M.2 (NGFF) SSD

ABCDE

module only ts in one orientation.

o

ABCDE

20

English

32 33

C3758D4U-2TP / C3558D4U-2OP

Step 6

Tighten the screw with a screwdriver

to secure the module into place.

Please do not overtighten the screw as

NUT1NUT2DE

this might damage the module.

English

Chapter 3 UEFI Setup Utility

3.1 Introduction

 is section explains how to use the UEFI SETUP UTILITY to con gure your system.  e

UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI

SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the

Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherw ise, POST will

continue with its test routines.

If you wish to enter the UEFI SETUP UTILITY a er POST, restart the system by pressing

<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may

also restart by turning the system o and then back on.

Becau se the UEFI so ware is constantly being u pdated, the following UEFI se tup screens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .

3.1.1 UEFI Menu Bar

 e top of the screen has a menu bar with the following selections:

Item Description

Main To set up the system time/date information

Advanced To set up the advanced UEFI features

Security To set up the security features

Boot

Event Logs For event log con guration

To set up the default system device to locate and load the

Operating System

Server Mgmt To manage the server

Exit To exit the current screen or the UEFI SETUP UTILITY

Use < > key or < > key to choose among the selections on the menu bar, and

then press <Enter> to get into the sub screen.

English

34 35

C3758D4U-2TP / C3558D4U-2OP

3.1.2 Navigation Keys

Please check the following table for the function description of each navigation key.

Navigation Key(s) Function Description

/ Moves cursor le or right to select Screens

/ Moves cursor up or down to select items

+ / - To change option for the selected items

<Ta b> Switch to next function

<Enter> To bring up the selected screen

<PGUP> Go to the previous page

<PGDN> Go to the next page

<HOME> Go to the top of the screen

<END> Go to the bottom of the screen

<F1> To display the General Help Screen

<F7> Discard changes and exit the UEFI SETUP UTILITY

<F9> Load optimal default values for all the settings

<F10> Save changes and exit the UEFI SETUP UTILITY

<F12> Print screen

<ESC> Jump to the Exit Screen or exit the current screen

English

3.2 Main Screen

Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the

system over view. e Main screen provides system over view information and allows you

to set the system time and date.

English

36 37

C3758D4U-2TP / C3558D4U-2OP

3.3 Advanced Screen

In this section, you may set the congurations for the following items: CPU Conguration,

DRAM Conguration, Chipset Conguration, Storage Conguration, ACPI Congura-

tion, USB Conguration, Super IO Conguration, Serial Port Console Redirection, H/W

Monitor, System Event Log, Intel SPS Conguration and Instant Flash.

Setting wrong values in this sec tion may cause the system to malfunction.

English

3.3.1 CPU Conguration

Intel SpeedStep Technology

Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch

between multiple frequencies and voltage points to enable power saving. e default value

is [Enabled]. Conguration options: [Enabled] and [Disabled]. is item will be hidden if

the current CPU does not support Intel SpeedStep technology.

Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.

Active Processor Cores

Select the number of cores to enable in each processor package.

No-Execute Memory Protection

Processors with No-Execution Memory Protection Technology may prevent certain classes

English

of malicious buer overow attacks.

Intel Virtualization Technology

Intel Vi rtualization Tech nolog y a llows a platform to run mu lt iple operating systems

and applications in independent partitions, so that one computer system can function as

multiple virtual systems.

38 39

C3758D4U-2TP / C3558D4U-2OP

DCU Streamer Prefetcher

DCU streamer prefetcher is an L1 data cache prefetcher (MSR 1A4h [2]).

Hardware Prefetcher

Automatically prefetch data and code for the processor. Enable for better performance.

CPU C States Support

Enable CPU C States Support for power saving. It is recommended to keep C3, C6

and C7 all enabled for better power saving.

Package C State Support

Enable CPU, PCIe, Memory, Graphics C State Support for power saving.

Max Core C-State

Options are C1 and C6.

Enhanced Halt State(C1E)

Enable Enhanced Halt State(C1E) for lower power consumption.

AES-NI

Use this item to enable or disable AES-NI support.

CPU Thermal Throttling

Enable CPU internal thermal control mechanisms to keep the CPU from overheating.

English

3.3.2 DRAM Conguration

Fast Boot

Enables/Disables fast boot which skips memory training and attempts to boot using last

known good conguration.

Memory Test

Enable/Disables MRC test that writes and reads certain regions of memory and stresses

then through the use of the Converged Pattern Generation and Checking (CPGC) engine

in order to verify if the memory operation is healthy.

DRAM Frequency

If [Auto] is selected, the motherboard will detect the memory modu le(s) inserted and

assign the appropriate frequency automatically.

ECC Support

Use this item to enable or disable DDR ECC Support.

English

40 41

3.3.3 Chipset Conguration

C3758D4U-2TP / C3558D4U-2OP

Switch Board Conguration

Select conguration of board.

Cong 1: PCIE6 x4, SATA_0-3

Cong 2: PCIE7 x4, SATA_0-3

Cong 3: PCIE6 x8

Cong 4: PCIE7 x4, PCIE6 x4

(for C3558D4U-2OP only)

Above 4G Decoding

Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if

the system supports 64 bit PCI decoding).

Primary Graphics Adapter

If PCI Express graphics card is installed on the motherboard, you may use this option to

select PCI Express , Onboard VGA or Onboard Hdmi as the primary graphics adapter.

*If no PCI Express graphics card is in stalled, [Onboard VGA] is the d efault graphic s adapter. ere is no screen

on monitor even if a HDMI display is connecte d. Sel ect [Onboard Hdmi] ins tead to u se HDMI as output source.

Onboard VGA

Use this to enable or disable the Onboard VGA function. e default value is [Auto].

*is item is not availabl e when the Primary Graphic Adapter is set to [Onboard VGA] or [Onboard Hdmi] .

English

VT-d

Intel Virtualization Technology for Directed I/O helps your virtual machine monitor bet-

ter utilize hardware by improving application compatibility and reliability, and providing

additional levels of manageabilit y, security, isolation, and I/O performance.

PCIE7 Link Speed

is allows you to select PCIE7 Link Speed.

PCIE7 ASPM Support

is option enables or disables the ASPM support for all CPU downstream devices.

PCIE6 Link Width

is allows you to select PCIE6 Link Width.

(C3558D4U-2OP: Sup ported based on Switch Board Conguration)

(C3558D4U-2OP: Sup ported based on Switch Board Conguration)

(C3558D4U-2OP: Sup ported based on Switch Board Conguration)

PCIE6 Link Speed

is allows you to select PCIE6 Link Speed.

PCIE6 ASPM Support

is option enables or disables the ASPM support for all CPU downstream devices.

SR-IOV Support

If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO

Virtualization Support.

Restore on AC Power Loss

is allows you to set the power state aer an unexpected AC/power loss. If [Power O] is

selected, the AC/power remains o when the power recovers. If [Power On] is selected, the

AC/power resumes and the system starts to boot up when the power recovers. If [Last State]

is selected, it will recover to the state before AC/power loss.

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3.3.4 Storage Conguration

Hard Disk S.M.A.R.T.

Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting

Technology) feature. Conguration options: [Disabled] and [Enabled].

SATA Controller 1

Use this item to enable or disable the SATA controller 1 for SATA_0 to SATA_3.

SATA AHCI LPM

Use this item to enable or disable Link Power Management. It is only supported by AHCI

mode for SATA_0 to SATA_3.

SATA ALPM

SATA Aggressive Link Power Management allows SATA devices to enter a low power state

during periods of inactivity to save power. It is only supported by AHCI mode for SATA_0

to SATA_ 3.

SATA SGPIO1

Enables SATA SGPIO1 function. It Enabled SATA SGPIO please insert jumper to J6.

Marvell 9172 Operation Mode

(1) AHCI Mode

(2) RAID Mode

English

Press <Ctrl - M> to enter RAID ROM during UEFI POST process.

Bootable Marvell 9172 SATA3

We recommend using Intel SATA ports (Port 0~5) for your bootable devices. is will

minimize your boot time and get the best performance. But if you still want to boot from

Marvell SATA3 controller, please set this item to Yes.

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3.3.5 ACPI Conguration

PCIE Devices Power On

Use this item to enable or disable PCIE devices to turn on the system from the power-so-

o mode.

Ring-In Power On

Use this item to enable or disable Ring-In signals to turn on the system from the power-

so-o mode.

RTC Alarm Power On

Use this item to enable or disable RTC (Rea l Time Clock) to power on the system.

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3.3.6 USB Conguration

Legacy USB Support

En able or disa ble Le g acy OS S upp ort for USB 2 . 0 devic e s. If yo u enc ount er USB

compatibility issues, it is recommended to disable legacy USB support. Select UEFI Setup

Only to support USB devices under the UEFI setup and Window/Linux operating sustems

only.

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C3758D4U-2TP / C3558D4U-2OP

3.3.7 Super IO Conguration

Serial Port 1 Conguration

Use this item to set parameters of Serial Port 1 (COM1).

Select and enter the "Serial Port 1 Conguration" and you will see the followings:

Serial Port

Use this item to enable or disable the serial port.

Change Settings

Use this item to select an optimal setting for Super IO device.

Serial Port 2 Conguration

Use this item to set SOL conguration.

Select and enter the "Serial Port 2 Conguration" and you will see the followings:

Serial Port

Use this item to enable or disable the SOL port.

Change Settings

Use this item to select an optimal setting for Super IO device.

Serial Port Mode

Use this item to select the serial port mode.

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3.3.8 Serial Port Console Redirection

COM1 / COM2

Console Redirection

Use this option to enable or disable Console Redirection. If this item is set to Enabled, you

can select a COM Port to be used for Console Redirection.

Console Redirection Settings

Use this option to congure Console Redirection Settings, and specify how your computer

and the host computer to which you are connected exchange information. Both computers

should hhave the same or compatible settings.

Terminal Type

Use this item to select the preferred terminal emulation type for out-of-band management.

It is recommended to select [VT-UTF8].

Option Description

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VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set

C3758D4U-2TP / C3558D4U-2OP

Bits Per Second

Use this item to select the serial por t transmission speed. The speed used in the host

computer and the client computer must be the same. Long or noisy lines may require lower

transmission speed. e options include [9600], [19200], [38400], [57600] and [115200].

Data Bits

Use this item to set the data transmission size. e options include [7] and [8] (Bits).

Parity

Use this item to select the parity bit. e options include [None], [Even], [Odd], [Mark] and

[Space].

Stop Bits

e item indicates the end of a serial data packet. e standard setting is [1] Stop Bit. Select

[2] Stop Bits for slower devices.

Flow Control

Use this item to set t he f low control to prevent data loss from buf fer overflow. When

sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data

ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware

ow uses two wires to send start/stop signals. e options include [None] and [Hardware

RTS/CTS].

VT-UTF8 Combo Key Support

Use this item to enable or disable the VT-UTF8 Combo Key Support for ANSI/VT100

terminals.

Recorder Mode

Use this item to enable or disable Recorder Mode to capture terminal data and send it as

text messages.

Resolution 100x31

Use this item to enable or disable extended terminal resolution support.

Putty Keypad

Use this item to select Function Key and Keypad on Putty.

Legacy Console Redirection

Legacy Console Redirection Settings

Use this option to congure Legacy Console Redirection Settings, and specify how your

computer and the host computer to which you are connected exchange information.

Redirection COM Port

Use this item to select a COM port to display redirection of Legacy OS and Legacy OPROM

Messages.

Resolution

Use this item to select the number of rows and columns used in legacy OS redirection.

English

English

Redirection Aer BIOS POST

If the [Boot loader] is selected, legac y console redirection is disabled before booting to

legacy OS. If [Always Enabled] is selected, legacy console redirection is enabled for legacy

OS. e default value is [Always Enabled].

Serial Port for Out-of-Band Management/Windows Emergency
Management Services (EMS)

Console Redirection

Use this option to enable or disable Console Redirection. If this item is set to Enabled, you

can select a COM Port to be used for Console Redirection.

Console Redirection Settings

Use this option to congure Console Redirection Settings, and specify how your computer

and the host computer to which you are connected exchange information.

Out-of-Band Mgmt Port

Microso Windows Emergency Management Services (EMS) allows for remote

management of a Windows Ser ver OS through a serial port.

Terminal Type

Use this item to select the preferred terminal emulation type for out-of-band management.

It is recommended to select [VT-UTF8].

Option Description

VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set

Bits Per Second

Use this item to select the seria l port t ra nsmission speed. The speed used in the host

computer and the client computer must be the same. Long or noisy lines may require lower

transmission speed. e options include [9600], [19200], [57600] and [115200].

Flow Control

Use this item to set the f low control to prevent data loss from bu ffer overflow. When

sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data

ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware

ow uses two wires to send start/stop signals. e options include [None], [Hardware RTS/

CTS], and [Soware Xon/Xo].

Data Bits

Parity

Stop Bits

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3.3.9 H/W Monitor

In this section, it allows you to monitor the status of the hardware on your system, includ-

ing the parameters of t he CPU temperature, motherboard temperature, CPU fan speed,

chassis fan speed, and the critical voltage.

Fan Control

If [Auto] is selected, the fan speed will controlled by BMC.

If [Manual] is selected, congure the items below.

CPU1_FAN1

is allows you to set the CPU fan1’s speed. e default value is [Smart Fan].

REAR _FA N 1

is allows you to set the rear fan 1’s speed. e default value is [Smart Fan].

FR NT_FAN 1

is allows you to set the front fan 1’s speed. e default value is [Smart Fan].

FR NT_FAN 2

is allows you to set the front fan 2’s speed. e default value is [Smart Fan].

Smart Fan Control

is allows you to set the Smart fan’s level speed.

English

Smart Fan Duty Control

Smart Fan Duty x (x means 1 to 11 stage)

is allows you to set duty cycle for each stage.

Smart Fan Temp Control

Smart Fan Temp x (x means 1 to 11 stage)

is allows you to set temperature for each stage.

Watch Dog Timer

is allows you to enable or disable the Watch Dog Timer. e default value is [Disabled].

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3.3.10 System Event Log

System Errors

System Error Enable/Disable/Auto setup option s. I f Auto is selected , the enabling or

disablinf of errors in the driver is skipped.

Memory ELog Support

Use this item to enable or disable Memory Error logging support.

Log Correctable Errors

Use this item to enable or disable Correctable Mermory Error logging support.

Log Un-Correctable Errors

Use this item to enable or disable Un-Correctable Memory Error logging support.

PCIe ELog Support

Use this item to enable or disable PCIe Error logging support.

Log Fatal Error

Use this item to enable or disable sending system event Signal on Fatal error.

Log Non-Fatal Error

Use this item to enable or disable sending system event Signal on Non Fatal error.

English

Log Correctable Error

Use this item to enable or disable sending system event Signal on Correctable error

Whea Suuport

Use this item to enable or disable Windows Hardware Error Architecture.

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3.3.11 Intel SPS Conguration

ME Subsystem screen displays the Intel ME Subsystem Conguration information, such

as Operational Firmware Version and Firmware State.

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3.3.12 Instant Flash

Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI

update tool allows you to update system UEFI without entering operating systems

rst like MS-DOS or Windows®. Just save the new UEFI le to your USB ash drive,

oppy disk or hard drive and launch this tool, then you can update your UEFI only

in a few clicks without preparing an additional oppy diskette or other compli-

cated ash utility. Please be noted that the USB ash drive or hard drive must use

FAT32/16/12 le system. If you execute Instant Flash utility, the utility will show the

UEFI les and their respective information. Select the proper UEFI le to update

your UEFI, and reboot your system aer the UEFI update process is completed.

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3.4 Security Screen

In this section, you may set or change the supervisor/user password for the system. For the

user password, you may also clear it.

Supervisor Password

Set or change the password for the administrator account. Only the administrator

has authority to change the settings in the UEFI Setup Utility. Leave it blank and

press enter to remove the password.

User Password

Set or change the password for the user account. Users are unable to change the

settings in the UEFI Setup Utility. Leave it blank and press enter to remove the

password.

English

3.4.1 Secure Boot

Secure Boot

Enable to support Windows Server 2012 R2 or later version Secure Boot.

Secure Boot Mode

Secure Boot mode selector: Standard/Custom. In Custom mode, Secure Boot Vari-

ables can be congured without authentication.

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C3758D4U-2TP / C3558D4U-2OP

3.4.2 Key Management

In this section, expert users can modify Secure Boot Policy variables without full authenti-

cation.

Provision Factory Defaults

Allow to provision factory default Secure Boot keys when System is in Setup Mode.

Install Default Secure Boot Keys

Please install default secure boot keys if it’s the rst time you use secure boot.

Clear Secure Boot keys

Force System to Setup Mode - clear all Secure Boot Variables. Change takes eect

aer reboot.

Enroll E Image

Allow the image to run in Secure Boot mode. Enroll SHA256 hash of the binary

into Authorized Signature Database (db).

Save all Secure Boot variables

Save NVRAM content of Secure Boot policy variables to the les (EFI_ SIGNA-

TURE_LIST data format) in root folder on a target le system device.

English

Platform Key(PK)

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

Key Exchange Keys

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

Authorized Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

English

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

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2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

Forbidden Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

Authorized TimeStamps

C3758D4U-2TP / C3558D4U-2OP

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

OsRecovery Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

English

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

English

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C3758D4U-2TP / C3558D4U-2OP

3.5 Boot Screen

In this section, it will display the available devices on your system for you to congure the

boot settings and the boot priority.

Boot Option Priorities

Boot Option #1

Use this item to set the system boot order.

Boot Option Filter

is option controls Legacy/UEFI ROMs priority.

Boot From Onboard LAN

Use this item to enable or disable the Boot From Onboard LAN feature.

Setup Prompt Timeout

is shows the number of seconds to wait for setup activation key. 65535(0XFFFF) means

indenite waiting.

Bootup Num-Lock

If this item is set to [On], it will automatically activate the Numeric Lock function aer

boot-up.

English

Boot Beep

Select whether the Boot Beep should be turned on or o when the system boots up. Please

note that a buzzer is needed.

Full Screen Logo

Use this item to enable or disable OEM Logo. e default value is [Enabled].

AddOn ROM Display

Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”

but you want to see the AddOn ROM information when the system boots, please select

[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].

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C3758D4U-2TP / C3558D4U-2OP

3.5.1 CSM (Compatibility Support Module)

CSM

Enable to launch the Compatibility Support Module. Please do not disable unless

you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your

devices support UEFI, you may also disable CSM for faster boot speed.

Items below vary depending on the CSM option.

Launch Other Storage OpROM Policy

Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to

run those that support legacy option ROM only. Select Do not launch to not execute both

legacy and UEFI option ROM.

Launch Video OpROM Policy

Select UEFI only to run those that support UEFI option ROM only. Select Legacy

only to run those that support legacy option ROM only. Select Do not launch to not

execute both legacy and UEFI option ROM.

PCIE7 Slot OpROM

is option controls Legacy/UEFI ROMs priority.

PCIE6 Slot OpROM

is option controls Legacy/UEFI ROMs priority.

English

English

3.6 Event Logs Screen

Change Smbios Event Log Settings

is allows you to congure the Smbios Event Log Settings.

When entering the item, you will see the followings:

Smbios Event Log

Use this item to enable or disable all features of the SMBIOS Event Logging during system

boot.

Erase Event Log

The options include [No], [Yes, Next reset] and [Yes, Ever y reset]. If Yes is selected, all

logged events will be erased.

When Log is Full

Use this item to choose options for reactions to a fu ll Smbios Event Log. The options

include [Do Nothing] and [Erase Immediately].

Log System Boot Event

Choose option to enable/disable logging of System boot event.

MECI (Multiple Event Count Increment)

Use this item to enter the increment value for the multiple event counter. e valid range is

from 1 to 255.

METW (Multiple Event Time Window)

Use this item to specify the number of minutes which must pass between duplicate log

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C3758D4U-2TP / C3558D4U-2OP

entries which utilize a multiple-event counter. e value ranges from 0 to 99 minutes.

View Smbios Event Log

Press <Enter> to view the Smbios Event Log records.

All values changed here do not take eect until computer is restar ted.

English

3.7 Server Mgmt Screen

Wait For BMC

Wait For BMC response for specied time out. In PILOTII, BMC starts at the same time

when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to

BMC interfaces.

English

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C3758D4U-2TP / C3558D4U-2OP

3.7.1 System Event Log

SEL Components

Change this to enable ro disable all features of System Event Logging during boot.

Erase SEL

Use this to choose options for earsing SEL.

When SEL is Full

Use this to choose options for reactions to a full SEL .

Log EFI Status Codes

Use this item to disable the logging of EFI Status Codes or log only error code or only

progress or both.

English

3.7.2 BMC Network Conguration

BMC Out of Band Access

Use this item to enable or disable BMC Out of Band Access.

Lan Channel (Failover)

Manual Setting IPMI LAN

If [No] is selected, t he IP address is assigned by DHCP. If you prefer using a static IP

address, toggle to [Yes], and the changes take eect aer the system reboots. e default

value is [No].

Conguration Address Source

Select to congure BMC network parameters statically or dynamically(by BIOS or BMC).

Conguration options: [Static] and [DHCP].

Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for

BMC LAN channel conguration.

English

DHCP: IP address, Subnet Mask and Gateway Address are automatically assigned by the

network 's DHCP server.

When [DHCP] or [Static] is selected , do NOT modify the BMC network settings on the
IPMI web page.

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C3758D4U-2TP / C3558D4U-2OP

e default login information for the IPMI web interface is:
Username: admin
Password: admin

For more instructions on how to set up remote control environment and u se the IPMI man­agement platform, please refer to the IPMI Conguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/ipmi.asp

English

3.8 Exit Screen

Save Changes and Exit

When you select this option, the following message “Save conguration changes and exit

setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI

SETUP UTILITY.

Discard Changes and Exit

When you select this option, the following message “Discard changes and exit setup?” will

pop-out. Press <ESC> key or select [Yes] to exit the UEFI SETUP UTILITY without saving

any changes.

Discard Changes

When you select this option, the following message “Discard changes?” will pop-out. Press

<F7> key or select [Yes] to discard all changes.

Load UEFI Defaults

Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.

English

Boot Override

ese items displays the available devices. Select an item to start booting from the selected

device.

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C3758D4U-2TP / C3558D4U-2OP

Chapter 4 Software Support

4.1 Install Operating System

is motherboard supports Microso® Windows® Server 2008 R2 SP1 (64 bit) / 2012 (64

bit) / Linux compliant. Because motherboard settings and hardware options vary, use the

setup procedures in this chapter for general reference only. Refer your OS documentation

for more information.

4.2 Support CD Information

e Support CD that came with the motherboard contains necessary drivers and useful

utilities that enhance the motherboard’s features.

4.2.1 Running The Support CD

To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD

automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the

Main Menu does not appear automatically, locate and double click on the le “ASRSetup.

exe” from the root folder in the Support CD to display the menu.

4.2.2 Drivers Menu

The Drivers Menu shows the available device’s drivers if the system detects installed

devices. Please insta ll the necessary drivers to activate the devices.

4.2.3 Utilities Menu

e Utilities Menu shows the application sowares that the motherboard supports. Click

on a specic item then follow the installation wizard to install it.

4.2.4 Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome

to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your

dealer for further information.

English

Chapter 5 Troubleshooting

5.1 Troubleshooting Procedures

Follow the procedures below to troubleshoot your system.

Always unplug the power cord before adding, removing or changing any hardware com­ponent s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.

1. Disconnect the power cable and check whether the PWR LED is o.

2. Unplug all cables, connectors and remove all add-on cards from the motherboard.

Make sure that the jumpers are set to default settings.

3. Conrm that there are no short circuits between the motherboard and the chassis.

4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power

LED.

If there is no power...

1. Conrm that there are no short circuits between the motherboard and the chassis.

2. Make sure that the jumpers are set to default settings.

3. Check the settings of the 115V/230V switch on the power supply.

4. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it

does not.

If there is no video...

1. Try replugging the monitor cables and power cord.

2. Check for memory errors.

If there are memory errors...

1. Verify that the DIMM modules are properly seated in the slots.

2. Use recommended DDR3 1600/1333/1066 non ECC, unbuered DIMMs.

3. If you have installed more than one DIMM modules, they should be identical with the

same brand, speed, size and chip-type.

English

4. Try inserting dierent DIMM modules into dierent slots to identif y fault y ones.

5. Check the settings of the 115V/230V switch on the power supply.

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C3758D4U-2TP / C3558D4U-2OP

Unable to save system setup congurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it

does not.

2. Conrm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

English

5.2 Technical Support Procedures

If you have tried the troubleshooting procedures mentioned above and the problems

are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng

information:

1. Your contact information

2. Model name, BIOS version and problem type

3. System conguration

4. Problem description

You may contact ASRock Rack’s technical support at:

http://www.asrockrack.com/support/tsd.asp

5.3 Returning Merchandise for Service

For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of

purchase is required. By calling your vendor or going to our RMA website (http://event.

asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)

number.

The R MA number should be displayed on the outside of the shipping car ton which is

mailed prepaid or hand-carried when you return the motherboard to the manufacturer.

Shipping and handling charges will be applied for all orders that must be mailed when

service is complete.

Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to

alteration, misuse, abuse or improper maintenance of products.

Contact your distributor rst for any product related problems during the warranty period.

English

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