ASRock Rack C2750D4I Service Manual

Version 1.0

Published January 2015

Copyright©2015 ASRock Rack Inc. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Rack’s Website: www.ASRockRack.com

Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack,

you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you

may contact your dealer for further information.

ASRock Rack Incorporation

6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,

Taipei City 112, Taiwan (R.O.C.)

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Unique Features 5

1.4 Motherboard Layout 6

1.5 Onboard LED Indicators 10

1.6 I/O Panel 12

1.7 Block Diagram 14

Chapter 2 Installation 15

2.1 Screw Holes 15

2.2 Pre-installation Precautions 15

2.3 Installation of Memory Modules (DIMM) 16

2.4 Expansion Slots (PCI Express Slots) 18

2.5 Jumper Setup 19

2.6 Onboard Headers and Connectors 20

2.7 Unit Identication purpose LED/Switch 25

2.8 Driver Installation Guide 25

Chapter 3 UEFI Setup Utility 26

3.1 Introduction 26

3.1.1 UEFI Menu Bar 26

3.1.2 Navigation Keys 27

3.2 Main Screen 28

3.3 Advanced Screen 29

3.3.1 Easy Raid Installer 30

3.3.2 Storage Conguration 31

3.3.3 ACPI Conguration 32

3.3.4 Super IO Conguration 33

3.4 H/W Monitor Screen (Hardware Health Event Monitoring) 38

3.5 IntelRCSetup 40

3.5.1 Processor Conguration 41

3.5.2 North Bridge Conguration 43

3.5.3 South Bridge Chipset Conguration 44

3.5.4 System Event Log 46

3.6 Server Management 47

3.7 Event Logs 50

3.8 Security Screen 51

3.9 Boot Screen 52

3.10 Exit Screen 54

Chapter 4 Software Support 55

4.1 Install Operating System 55

4.2 Support CD Information 55

4.2.1 Running The Support CD 55

4.2.2 Drivers Menu 55

4.2.3 Utilities Menu 55

4.2.4 Contact Information 55

Chapter 5 Troubleshooting 56

5.1 Troubleshooting Procedures 56

5.2 Technical Support Procedures 58

5.3 Returning Merchandise for Service 58

Chapter 6: Net Framework Installation Guide 59

6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2) 59

C2X50D4I Series

Chapter 1 Introduction

ank you for purchasing ASRock Rack C2X50D4I Series motherboard, a reliable

motherboard produced under ASRock Rack’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock Rack’s

commitment to quality and endurance.

In this manual, chapter 1 and 2 contains introduction of the motherboard and step-

by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration

guide to BIOS setup and information of the Support CD.

Becau se the motherboard specications and the BIOS soware might be updated, the con­tent of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be available on ASRo ck Rack website w ithout
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com

If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/

1.1 Package Contents

ASRock Rack C2550D4I / C2750D4I / C2750D4I+ Motherboard

•

(Mini-ITX Form Factor: 6.7-in x 6.7-in, 17.0 cm x 17.0 cm)

Support CD

•

User Manual

•

6 x Serial ATA (SATA) Cables (Optional)

•

1 x I/O Shield

•

If any items are missing or appear damaged, contac t your authoriz ed dealer.

English

English

1.2 Specications

C2550D4I / C2750D4I / C2750D4I+

MB Physical Status

Form Factor Mini-ITX
Dimension 6.7'' x 6.7'' (17.0 cm x 17.0 cm)
Processor System

CPU C2750D4I / C2750D4I+:

Intel® Octa Core Avoton C2750 Processor

C2550D4I:

Intel® Octa Core Avoton C2550 Processor
Socket FCBGA1283 SOC
System Memory
Max. Capacity 64GB DDR3 ECC UDIMM
Socket - 4 x 240-pin DDR3 DIMM slots

- Support up to 64GB DDR3 ECC and UDIMM

Type - Dual Channel DDR3 memory technology

- Supports DDR3 1600/1333 ECC and UDIMM
Vol t age 1.5V, 1.35V
Expansion Slot

PCIe 2.0 x 8

Storage

SATA Controller

Additiona l SATA

Controller

Ethernet
Interface Gigabit LAN 10/100/10 00 Mb/s
LAN Controller - 2 x Intel® i210

Management

BMC Controller

IPMI Dedicated

GLAN

Features

1 slot (x8 mode)

C2750D4I / C2750D4I+:

Intel® C2750 : 2 x SATA3 6.0 Gb/s, 4 x SATA2 3.0 Gb/s

C2550D4I:

Intel® C2550 : 2 x SATA3 6.0 Gb/s, 4 x SATA2 3.0 Gb/s

- Marvell SE9172: 2 x SATA3 6.0 Gb/s, support R AID 0, 1

- Marvell SE9230: 4 x SATA3 6.0 Gb/s, support RAID 0, 1, 10

- Supports Wake-On-LAN

- Supports Energy Ecient Ethernet 802.3az

- Supports Dual LAN with Teaming function

- Supports PXE

ASPEED AST2300 : IPMI (Intelligent Platform Management

Interface) 2.0 with iKVM support

1 x Realtek RTL8211E for dedicated management GLAN

- Watch Dog

- NMI

2 3

C2X50D4I Series

Gracphics
Controller ASPEED AST2300
VRAM DDR 3 16MB
Output Supports D-Sub with max. resolution up to 1920x1200 @ 60Hz

Rear Panel I/O
VGA Port 1 x D-Sub
USB 2.0 Port 2

- 2 x RJ45 Gigabit Ethernet LAN ports

LAN Port

Serial Port 1 (COM1)

UID Button/UID

LED

Internal Connector

Auxiliary Panel

Header

IPMB Header 1

Fan Header 6 x 4-pin

ATX Power 1 (24-pin)

USB 2.0 Header

Front Panel 1

System BIOS
BI O S Ty p e 64Mb AMI UEFI Legal BIOS

BIOS Features

Hardware Monitor

Temperature

Fan

Vol t age

- 1 x RJ45 Dedicated IPMI LAN port

- LAN Ports with LED (ACT/LINK LED and SPEED LED)

1

1 (includes location button & LED, front LAN LED)

1 (support 1 via headers or 2 via headers controlled by USB_

SEL1 and USB_ SEL2 jumper)

- Plug and Play (PnP)

- ACPI 1.1 Compliance Wake Up Events

- SMBIOS 2.3.1 Support

- DRAM Voltage Multi-adjustment

- ASRock Rack Instant Flash

- CPU Temperature Sensing

- Motherboard Temperature Sensing

- CPU/Rear/Front Fan Tachometer

- CPU Quiet Fan (Allow CPU Fan Speed Auto-Adjust by CPU

Temperature)

- CPU/Rear/Front Fan Multi-Speed Control
Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM,

+1.1V, +1.0V, +BAT, 3VSB, 5VSB

English

Support OS
OS Microso® Windows®

- Server 2008 R2 SP1 (64 bit)

- Server 2012 (64 bit)

Linux®

- CentOS 6.4/5.10 (x32 and x64) (only support AHCI mode)

- SUSE Enterprise Linux Server 11 SP1 (32 / 64 bit)

- FreeBSD 9.1 (32 / 64 bit)

- Fedora Core 19 (64 bit)

- Ubuntu 12.04/12.10 (64 bit)

Virtual:

- VMWare ESXi 5.5
Environment
Temperature Operation temperature: 10°C ~ 35°C / Non operation

temperature: -40°C ~ 70°C

*For C2750D4I / C2550D4I motherboard, please install a CPU fan when the
airow throught the heat sink is below 2 CFM(Cubic Feet per Minute) for bet-

* For detailed product information, please visit our website: http://www.asrockrack.com

Since Intel® Edisonville plat form does not support RSTe feature, it is dec ided by OS inbox
driver behavior. e Avoton processor integrated I/O’s SATA2/3 driver is used inbox not

Intel®. So according to Windows® 2008 R 2 OS operation behaviors, it needs to tak e about

~60sec refresh time r when users unplug SATA device. You have to go in manually to detect
the drive and recognize it. In other words, the operation system will quickly response the
SATA plug in/out status about ~10sec when users install the RSTe driver if the platfor m
supports it.

ter ventilation.

English

4 5

C2X50D4I Series

1.3 Unique Features

ASRock Instant Flash is a BIOS ash utility embedded in Flash ROM. is conve-

nient BIOS update tool allows you to update system BIOS without entering operating

systems rst like MS-DOS or Windows®. With this utility, you can press the <F6> key

during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock

Rack Instant Flash. Just launch this tool and save the new BIOS le to your USB ash

drive, oppy disk or hard drive, then you can update your BIOS only in a few clicks

without preparing an additional oppy diskette or other complicated ash utility.

Please be noted that the USB ash drive or hard drive must use FAT32/16/12 le

system.

English

1.4 Motherboard Layout

DDR3_A2 (64 bit, 240-pin module)

DDR3_A1 (64 bit, 240-pin module)

PCIE1

64Mb
BIOS

17.0cm (6.7 in)

17. 0cm (6. 7 in)

ATXPWR1

CMOS

Battery

REAR_FAN2

COM1

VGA 1

1

2

3

4

5

6

11

12

10

8

9

14

13

15

16

17

18

Ro HS

19

BMC
ROM

REAR_FAN1

UID_SW_LED1

LAN1

LAN2

Top:
IPMI
LAN

USB 2.0
T: USB_0
B: USB_1

NMI_BTN1

1

IPMB_1

1

USB_2-3

1

TPMS1

1

1

AUX_PANEL1

CPU_FAN2

SATA_0

7

20

2122

25

23

24

C2750D4I

DDR3_B1 (64 bit, 240-pin module)

DDR3_B2 (64 bit, 240-pin module)

CPU_FAN1

SATA_1

SATA_2

SATA_3

SATA_4

SATA_5

BMC_SMB_2

1

BMC_SMB_1

1

BMC_SMB_3

1

USB_SEL1

1

USB_SEL2

1

HDLED RESET

PLED PWRBTN

PANEL1

1

FRNT_FAN1

FRNT_FAN2

SATA3_M0

SATA3_M1

SATAIII_M0

SATAIII_M1

SATAIII_M2

SATAIII_M3

Super

I/O

26

32

31

29

30

28

27

CLRCMOS1

C2750D4I

English

6 7

C2X50D4I Series

DDR3_A2 (64 bit, 240-pin module)

DDR3_A1 (64 bit, 240-pin module)

PCIE1

64Mb
BIOS

17.0cm (6.7 in)

17. 0cm (6. 7 in)

ATXPWR1

CMOS

Battery

REAR_FAN2

COM1

VGA 1

1

2

3

4

5

6

11

12

10

8

9

14

13

15

16

17

18

Ro HS

19

BMC
ROM

REAR_FAN1

UID_SW_LED1

LAN1

LAN2

Top:
IPMI
LAN

USB 2.0
T: USB_0
B: USB_1

NMI_BTN1

1

IPMB_1

1

USB_2-3

1

TPMS1

1

1

AUX_PANEL1

CPU_FAN2

SATA_0

7

20

2122

25

23

24

C2750D4I+

DDR3_B1 (64 bit, 240-pin module)

DDR3_B2 (64 bit, 240-pin module)

CPU_FAN1

SATA_1

SATA_2

SATA_3

SATA_4

SATA_5

BMC_SMB_2

1

BMC_SMB_1

1

BMC_SMB_3

1

USB_SEL1

1

USB_SEL2

1

HDLED RESET

PLED PWRBTN

PANEL1

1

FRNT_FAN1

FRNT_FAN2

SATA3_M0

SATA3_M1

SATAIII_M0

SATAIII_M1

SATAIII_M2

SATAIII_M3

Super

I/O

26

32

31

29

30

28

27

CLRCMOS1

C2750D4I+

English

C2550D4I

DDR3_A2 (64 bit, 240-pin module)

DDR3_A1 (64 bit, 240-pin module)

PCIE1

64Mb
BIOS

17.0cm (6.7 in)

17. 0cm (6. 7 in)

ATXPWR1

CMOS

Battery

COM1

VGA1

1

2

3

4

5

6

11

12

10

8

9

14

13

15

16

Ro HS

BMC

ROM

UID_SW_LED1

LAN1

LAN2

Top:
IPMI
LAN

USB 2.0
T: USB_0
B: USB_1

NMI_BTN1

1

IPMB_1

1

USB_2-3

1

TPMS1

1

1

AUX_PANEL1

SATA_0

7

C2550D4I

DDR3_B1 (64 bit, 240-pin module)

DDR3_B2 (64 bit, 240-pin module)

SATA_1

SATA_2

SATA_3

SATA_4

SATA_5

BMC_SMB_2

1

BMC_SMB_1

1

BMC_SMB_3

1

USB_SEL1

1

USB_SEL2

1

HDLED RESET

PLED PWRBTN

PANEL1

1

FRNT_FAN1

FRNT_FAN2

SATA3_M0

SATA3_M1

SATAIII_M0

SATAIII_M1

SATAIII_M2

SATAIII_M3

Super

I/O

CLRCMOS1

17

18

19

20

2122

25

23

24

26

32

31

29

30

28

27

REAR_FAN2

REAR_FAN1

CPU_FAN2 CPU_FAN1

English

8 9

No. Description

ATX Power Connector (ATXPWR1)

1

2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_A2)

2

Rear Fan Connector (REAR_FAN1)

3

Rear Fan Connector (REAR_FAN2)

4

CPU Fan Connector (CPU_FAN1)

5

CPU Fan Connector (CPU_FAN2)

6

2 x 240-pin DDR3 DIMM Slots (DDR3_B1, DDR3_B2)

7

SATA3 Connector (SATA3_M0, White)

8

SATA3 Connector (SATA3_M1, White)

9

USB Selection Jumper (USB_SEL1)

10

SATA3 Connector (SATAIII_M0, White)

11

SATA3 Connector (SATAIII_M1, White)

12

System Panel Header (PANEL1)

13

SATA3 Connector (SATAIII_M2, White)

14

SATA3 Connector (SATAIII_M3, White)

15

Front Fan Connector (FRNT_FAN2)

16

Front Fan Connector (FRNT_FAN1)

17

TPM Header (TPMS1)

18

USB Selection Jumper (USB_SEL2)

19

BMC SMB Header (BMC_SMB3)

20

Non Maskable Interrupt Button (NMI_BTN1)

21

USB 2.0 Header (USB_2-3)

22

Auxiliary Panel Header (AUX_PANEL1)

23

Intelligent Platform Management Bus header (IPMB_1)

24

BMC SMB Header (BMC_SMB2)

25

BMC SMB Header (BMC_SMB1)

26

SATA2 Connector (SATA_5, Blue)

27

SATA2 Connector (SATA_4, Blue)

28

SATA2 Connector (SATA_3, Blue)

29

SATA2 Connector (SATA_2, Blue)

30

SATA3 Connector (SATA_1, White)

31

SATA3 Connector (SATA_0, W hite)

32

C2X50D4I Series

English

1.5 Onboard LED Indicators

DDR3_A2 (64 bit, 240-pin module)

DDR3_A1 (64 bit, 240-pin module)

PCIE1

64Mb
BIOS

ATXPWR1

CMOS

Battery

COM1

VGA1

Ro HS

BMC
ROM

UID_SW_LED1

LAN1

LAN2

Top:
IPMI
LAN

USB 2.0
T: USB_0
B: USB_1

1

1

1

1

1

C2750D4I

DDR3_B1 (64 bit, 240-pin module)

DDR3_B2 (64 bit, 240-pin module)

1

1

1

1

1

1

Supe r

I/O

1

2

3

4

FAN_LED6

FAN_LED5

FAN_LED4FAN_LED3

FAN_LED2

FAN_LED1

SB_PWR1

BMC_LED1

5

6

7

8

English

10 11

No. Status Description

1 Amber Rear_FAN2 failed

2 Amber Rear_FAN1 failed

3 Amber CPU_FAN1 failed

4 Amber CPU_FAN2 failed

5 Amber Front_FAN2 failed

6 Amber Front_FAN1 failed

7 Green STB PWR ready

8 Green BMC heartbeat LED

C2X50D4I Series

English

1.6 I/O Panel

3 5

1

C2550D4I / C2750D4I / C2750D4I+

English

2

No. Description No. Description

1 Serial Port (COM1) 5 LAN RJ-45 Port (LAN1)**

2 D-Sub Port (VGA1) 6 LAN RJ-45 Port (LAN2)**

3 Dedicated IPMI LAN Port* 7 UID Switc h/L ED (U ID_ SW_L ED1)

4 USB 2.0 Ports (USB_0-1)

4

6

7

LAN Port LED Indications

*ere are two LED next to the LAN port. Please refer to the table below for the LAN port

LED indications.

Dedicated IPMI LAN Port LED Indications

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On 100Mbps connection Green 1Gbps connection

ACT/LINK LED

SPEED LED

LAN Por t

12 13

C2X50D4I Series

**ere are two LEDs on each LAN port. Please refer to the table below for the LAN port

LED indications.

ACT/LINK LED

SPEED LED

LAN Por t

LAN Port (LAN1, LAN2) LED Indications

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity O 100Mbps connection
On 100Mbps connection Green 1Gbps connection

English

1.7 Block Diagram

SATA_2

DDR3 1066/1333/1600

DDR3 1066/1333/1600

SATA_4

SATA_0

SATA_1

SATA_3

SATA_5

USB2_2

USB2_0

USB2_1

English

128-bit Dual-Channel Memory x 4 Slots

Channel A

SATA3_M0

SATA3_M1

Channel B

100MHz

PCI_E BUS

PCI-E X8 SLOT

100MHz

SATA BUS

Intel Processor

PCIE x1

PCIE x1

Marvell 9172

INTEL I210

33MHz

LPC BUS

Avoton

PEX8608

1283 pin

100MHz

PCIE x2

SPI

64Mb

SIO

Nuvoton NCT5573D

TPM

SPI FLASH

PCIE x1

PCIE x1

BMC AST2300

INTEL I210

Marvell 9230

SATAIII_M1

SATAIII_M2

SATAIII_M0

SATAIII_M3

14 15

C2X50D4I Series

Chapter 2 Installation

This is a Mi ni-I TX form factor (6.7'' x 6.7 '', 17.0 cm x 17.0 cm) mot herb oa rd . Before

you install the motherboard, study the conguration of your chassis to ensure that the

motherboard ts into it.

Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.

2.1 Screw Holes

Place screws into the holes indicated by circles to secure the motherboard to the chassis.

Do not over-tighten the screws! Doing so may damage the motherboard.

2.2 Pre-installation Precautions

Take note of the following precautions before you insta ll motherboard components or

change any motherboard settings.

1. Unplug the power cord from the wall socket before touching any components.

2. To avoid damaging the motherboard’s components due to static electricity, NEVER

place your motherboard directly on the carpet or the like. Also remember to use a

grounded wrist strap or touch a safety grounded object before you handle the compo-

nents.

3. Hold components by the edges and do not touch the ICs.

4. Whenever you uninstall any component, place it on a grounded anti-static pad or in

the bag that comes with the component.

5. When placing screws into the screw holes to secure the motherboard to the chassis,

please do not over-tighten the screws! Doing so may damage the motherboard.

Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cau se severe damage to
the motherboard, peripherals, and/or components.

English

2.3 Installation of Memory Modules (DIMM)

is mot herboard provides four 240-pin DDR3 (Double Data Rate 3) DIMM slots, and

supports Dual Channel Memory Technology.

1. For dual channel cong uration , you always need to in stall identical (the same b rand,
speed , size and chip-type) DDR3 DI MM pairs.

2. It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot; otherwise,
this motherboard and DIMM may be dam aged.

3. Please install the memory module on DDR 3_A1 for the rst priority.

4. To activate Dual Channel Memory Technology, please follow the “Dual Ch annel Memory
Conguration” table below.

Dual Channel Memory Conguration

English

Priority

DDR3_A1

(Blue)

DDR3_A2

(White)

DDR3_B1

(Blue)

DDR3_B2

(White)

1 Populated Populated

2 Populated Populated Populated Populated

*Since instal ling thre e memor y modules is NOT supported on this motherboard, we suggest not u sing

this conguration.

e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

16 17

C2X50D4I Series

1

2

3

English

2.4 Expansion Slots (PCI Express Slots)

ere is 1 PCI Express slots on this motherboard.

PCIE slot:

PCIE1 (PCIE 2.0 x8 slot) is used for PCI Express x8 lane width cards.

Installing an expansion card

Step 1. Before installing an expansion card, please make sure that the power

supply is switched o or the power cord is unplugged. Please read the

documentation of the expansion card and make necessary hardware

settings for the card before you start the installation.

Step 2. Remove the system unit cover (if your motherboard is already installed

in a chassis).

Step 3. Remove the bracket facing the slot that you intend to use. Keep the

screws for later use.

Step 4. Align the card connector with the slot and press rmly until the card is

completely seated on the slot.

Step 5. Fasten the card to the chassis with screws.

Step 6. Replace the system cover.

English

18 19

C2X50D4I Series

2.5 Jumper Setup

e illustration shows how jumpers are setup. When the jumper cap is placed on

the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper

is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”

when a jumper cap is placed on these 2 pins.

USB Selection Jumper

(3-pin USB_SEL1)

(No. 10)

(3-pin USB_SEL2)

(No. 19)

Support:

Rear USB 2.0 ports x 2

Front USB header x 1

(Default)

Support:

Rear USB 2.0 ports x 1

Front USB header x 2

English

2.6 Onboard Headers and Connectors

Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.

*You can see p.6 or p.7 for motherboard layout.

Serial ATA3 Connectors

(SATA_0: No. 32)

(SATA_1: No. 31)

(SATA3_M0: No. 8)

(SATA3_M1: No. 9)

(SATAIII_M0: No. 11)

(SATAIII_M1: No. 12)

(SATAIII_M2: No. 14)

(SATAIII_M3: No. 15)

Serial ATA2 Connectors

(SATA_2: No. 30)

(SATA_3: No. 29)

(SATA_4: No. 28)

(SATA_5: No. 27)

SATA_ 0

SATA_ 1

SATAIII_M0

SATAIII_M1

SATAIII_M2

SATAIII_M3

SATA_ 2

SATA_ 3

SATA_ 4

SATA_ 5

SATA3 _M0

SATA3 _M1

ese eight Serial ATA3

(SATA3) connectors support

SATA data cables for internal

storage devices. e current

SATA3 interface allows up to

6.0 Gb/s data transfer rate.

ese four Serial ATA2

(SATA2) connectors support

SATA data cables for internal

storage devices. e current

SATA2 interface allows up to

3.0 Gb/s data transfer rate.

USB 2.0 Header

(9-pin USB_2-3)

(No. 22)

English

USB_PWR

1

USB_PWR

-B
+B

GND

DUMMY

Besides two default USB 2.0

ports on the I/O panel, there

is one USB 2.0 header on this

GND

+A

-A

motherboard. Each USB 2.0

header can support two USB

2.0 ports.

20 21

C2X50D4I Series

GND

RESET#

PWRBTN#

PLED-

PLED+

GND

HDLED-

HDLED+

1

GND

TPM Header

(17-pi n TP MS1)

(No. 18)

System Panel Header

(9-pi n PANEL1)

(No. 13)

PWRBTN (Power Switch):

Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.

RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.

PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in powered o (S5).

HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.

e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connect­ing your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.

is connector supports Trust-

ed Platform Module (TPM)

system, which can securely

SMB _CL K_M AIN

GND

SMB _DA TA_ MAI N

LAD 2

GND

LAD 1

S_P WRD WN#

SER IRQ #

GND

store keys, digital certicates,

1

+3V

LAD 3

FRA ME

PCI CLK

LAD 0

PCI RST #

passwords, and data. A TPM

system also helps enhance

network securit y, protects

GND

+3V SB

digital identities, and ensures

platform integrity.

is header accommodates

several system front panel

functions.

English

Auxiliary Panel Header

(18 -pin AUX _ PANEL1)

(No. 14)

A. Front panel SMBus connecting pin (6-1 pin FPSMB)
is hea der allows you to connec t SMBus (System Management Bus) equipment. It can
be used for communication between peripheral equipment in the system, which ha s slower
transmission rates, and power manage ment equipment.

B. Internet status indicator (2-pin LAN1_ LED, LAN2_LED)
ese two 2-pin headers allow you to use the Gigabit internet indicator cable to connect
to the LAN statu s indicator. When this indicator ickers, it mean s that the internet is prop­erly connected.

C. Locator LED (6-pin LOCATOR)
is hea der is for the locator sw itch and L ED on the front pane l.

A

B

is header supports multiple

functions on the front panel,

NC

12C _4_ CLK #

1

NC

+5V SB

LAN 1_L INK

LED _PW R

LED _PW R

+5V SB

GND

12C _4_ DATA#

LAN 2_L INK

including front panel SMB,

internet status indicator.

GND

GND

LOC ATORB TN #

LOC ATORL ED 1-

LOC ATORL ED 1+

LOC ATORL ED 2-

LOC ATORL ED 2+

C

Front and Rear

Fan Connectors

(4-p i n FR NT_ FAN1)

(No. 17)

Please connect the fan cables to

the fan connectors and match

the black wire to the ground

pin. All fans supports Fan

Control.

(4- pi n FR NT_ FAN2)

(No. 16)

(4-p i n REAR _ FA N1)

No. 3)

(4- pi n RE AR_FAN2)

(No. 4)

English

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C2X50D4I Series

FAN_SPEED

FAN_SPEED_CONTROL

+12V

GND

4

3

2

1

FAN_SPEED

FAN_SPEED_CONTROL

+12V

GND

4

3

2

1

GND

CPU Fan Connectors

(4-pin CPU_FAN1)

(No. 5)

(4-pin CPU_FAN2)

(No. 6)

ATX Power Connector

(24-p i n ATX PWR1)

No. 1)

Please connect the CPU fan

cable to the connector and

match the black wire to the

ground pin.

ough this motherboard

provides a 4-Pin CPU fan

(Quiet Fan) connector, 3-Pin

CPU fans can still work

successfully even without the

fan speed control function.

If you plan to connect a

3-Pin CPU fan to the CPU

fan connector on this

motherboard, please connect

it to Pin 1-3.

For more details , please refer to the

*

Cooler QVL list on the ASRock Rack
website.

Please connect an ATX power

supply to this connector.

3V

-12V

GND

PSON#

GND

GND

GND

5V5V5V

N/A

GND

ough this motherboard

2413

provides a 24-pin ATX power

connector, it can still work if

5VSB

12

you adopt a traditional 20-

3V

12V

12V

pin ATX power supply. To use

a 20-pin ATX power supply,

please plug your power supply

1

3V

3V

5V

5V

GND

GND

GND

PWROK_PS

along Pin 1 and Pin 13.

Intelligent Platform

Management Bus header

(4-pin IPMB_1)

(No. 24)

No connect

IPMB_SCL

IPMB_SDA

is 4-pin connector is used

to provide a cabled baseboard

or front panel connection for

value added features and 3rd-

party add-in cards, such as

Emergency Management cards,

that provide management

features using the IPMB.

English

Non Maskable Interrupt

POWER

Button Header

(2-p in NM I_ BTN1)

(see p.13 or 15, No. 21)

1

CONTROL

Please connect a NMI device to

this header.

BMC SMB Headers

(5-pin BMC_SMB _1)

(No. 26)

(5-pin BMC_SMB _2)

(No. 25)

(5-pin BMC_SMB _3)

(No. 20)

is header is used for the SM

BUS devices

.

English

24 25

C2X50D4I Series

2.7 Unit Identication purpose LED/Switch

With the UID button, You are able to locate the server you’re working on from behind

a rack of servers.

Unit Identication

purpose LED/Switch

(UID_ SW_LED1)

When the UID button on the

front or rear panel is pressed,

the front/rear UID blue LED

indicator will be turned on.

Press the UID button again to

turn o the indicator.

2.8 Driver Installation Guide

To install the drivers to your system, please insert the support CD to your optical

drive rst. en, the drivers compatible to your system can be auto-detected and listed

on the support CD driver page. Please follow the order from top to bottom to install

those required drivers. erefore, the drivers you install can work properly.

English

Chapter 3 UEFI Setup Utility

3.1 Introduction

 is section explains how to use the UEFI SETUP UTILITY to con gure your system.  e

UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI

SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the

Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherwise, POST will

continue with its test routines.

If you wish to enter the UEFI SETUP UTILITY a er POST, restart the system by pressing

<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may

also restart by turning the system o and then back on.

Becau se the UEFI so ware is constantly being updated, the following UEFI setup sc reens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .

3.1.1 UEFI Menu Bar

 e top of the screen has a menu bar with the following selections:

Item Description

Main To set up the system time/date information

Advanced To set up the advanced UEFI features

H/W Monitor To display current hardware status

IntelRCSetup For Intel CPU and chipset settings

Server Mgmt To manage the server

Event Logs For event log con guration

Security To set up the security features

Boot

Exit To exit the current screen or the UEFI SETUP UTILITY

To set up the default system device to locate and load the

Operating System

English

Use < > key or < > key to choose among the selections on the menu bar, and

then press <Enter> to get into the sub screen.

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C2X50D4I Series

3.1.2 Navigation Keys

Please check the following table for the function description of each navigation key.

Navigation Key(s) Function Description

/ Moves cursor le or right to select Screens

/ Moves cursor up or down to select items

+ / - To change option for the selected items

<Ta b> Switch to next function

<Enter> To bring up the selected screen

<PGUP> Go to the previous page

<PGDN> Go to the next page

<HOME> Go to the top of the screen

<END> Go to the bottom of the screen

<F1> To display the General Help Screen

<F7> Discard changes and exit the UEFI SETUP UTILITY

<F9> Load optimal default values for all the settings

<F10> Save changes and exit the UEFI SETUP UTILITY

<F12> Print screen

<ESC> Jump to the Exit Screen or exit the current screen

English

3.2 Main Screen

Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the

system over view. e Main screen provides system over view information and allows you

to set the system time and date.

English

28 29

C2X50D4I Series

3.3 Advanced Screen

In this section, you may set the congurations for the following items: Easy RAID Install-

er, Storage Conguration, ACPI Conguration, Super IO Conguration, Serial Port Con-

sole Redirection, PCI Subsystem Settings, PLX 8608 Conguration, Voltage and Instant

Flash.

Setting wrong values in this sec tion may cause the system to malfunction.

Instant Flash

Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI update

tool allows you to update system UEFI without entering operating systems rst like MS-

DOS or Windows®. Just save the new UEFI le to your USB ash drive, oppy disk or hard

drive and launch this tool, then you can update your UEFI only in a few clicks without pre-

paring an additional oppy diskette or other complicated ash utility. Please be noted that

the USB ash drive or hard drive must use FAT32/16/12 le system. If you execute Instant

Flash utility, the utility will show the UEFI les and their respective information. Select

the proper UEFI le to update your UEFI, and reboot your system aer the UEFI update

process is completed.

English

3.3.1 Easy Raid Installer

Easy R AID Installer can help you to copy the RAID driver from a support CD to your USB

storage device. Aer copying the RAID driver to your USB storage device, please change

“SATA Mode” to “RAID”, then you can start installing the OS in RAID mode.

English

30 31

C2X50D4I Series

3.3.2 Storage Conguration

Hard Disk S.M.A.R.T.

Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting

Technology) feature.

Marvell 9230 SATA3_M0~M3 Operation

This item is for Mar vell 9230 SATA3_M0~M3 ports. Use this to select Marvell SATA3

mode. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].

Bootable Marvell 9230 SATAIII

Use this to enable or disable Mar vell SATA Boot ROM.

Marvell 9172 SATA3_M0_M1 Operation

is item is for Marvell 9172 SATA3_M0 and M1 ports. Use this to select Marvell SATA3

mode. Conguration options: [Disabled], [IDE Mode], [AHCI Mode] and [RAID Mode].

e default value is [AHCI Mode].

Bootable Marvell 9172 SATA3

Use this to enable or disable Mar vell SATA Boot ROM.

We recommend to use Intel® SATA ports (SATA_0 to SATA_ 5 ports) for your bootable
devices. i s will minimum your boot time and get the best pe rfor mance. But if you still
want to boot from Mar vell SATA3 controller, you can still enable this in UEFI.

English

3.3.3 ACPI Conguration

ACPI HPET Table

Enable the High Precision Event Timer for better performance.

PCIE Devices Power On

Use this item to enable or disable PCIE devices to turn on the system from the power-so-

o mode.

RTC Alarm Power On

Use this item to enable or disable RTC (Real Time Clock) to power on the system.

English

32 33

3.3.4 Super IO Conguration

Serial Port 1 Conguration

Use this item to congure the onboard serial port 1.

C2X50D4I Series

SOL Conguration

Use this item to congure the onboard serial port 2.

English

3.3.5 Serial Port Console Redirection

Console Redirection

Use this option to enable or disable Console Redirection.

Console Redirection Settings

Use this option to congure Console Redirection Settings,

English

34 35

C2X50D4I Series

3.3.6 PCI Subsystem Settings

Above 4G Decoding

Use this option to enable or disable 64bit capable devices to be decoded in above 4G

address space (only if system supports 64bit PCI decoding).

English

3.3.7 PLX 8608 Conguration

Primary Graphics Adapter

is allows you to select [Onboard] or [PCI Express] as the boot graphic adapter priority.

e default value is [PCI Express].

Onboard VGA

is allows you to enable or disable the Onboard VGA feature.

Onboard LAN1

is allows you to enable or disable the Onboard LAN1 feature.

Onboard LAN2

is allows you to enable or disable the Onboard LAN2 feature.

English

36 37

3.3.8 Voltage

DRAM Voltage

Use this to select DRAM Voltage. e default value is [Auto].

C2X50D4I Series

English

3.4 H/W Monitor Screen (Hardware Health Event Monitoring)

In this section, it allows you to monitor the status of the hardware on your system, includ-

ing the parameters of t he CPU temperature, motherboard temperature and the critical

voltage.

CPU_FAN1 Setting

is allows you to set the speed of CPU fan 1. e default value is [Smart Fan].

CPU_FAN2 Setting

is allows you to set the speed of CPU fan 2. e default value is [Smart Fan].

REAR_FAN1 Setting

is allows you to set the speed of REAR Fan 1. e default valu is [Smart Fan].

REAR_FAN2 Setting

is allows you to set the speed of REAR Fan 2. e default value is [Smart Fan].

FRNT_FAN1 Setting

English

is allows you to set the speed of FRNT Fan 1. e default value is [Smart Fan].

FRNT_FAN2 Setting

is allows you to set the speed of FRNT Fan 2. e default value is [Smart Fan].

38 39

C2X50D4I Series

Watch Dog Timer

is allows you to enable or disable the Watch Dog Timer. e default value is [Disabled].

English

3.5 IntelRCSetup

In this section, you may set the cong urations for the following items: Processor Con-

guration, North Bridge Chipset Conguration, South Bridge Chipset Conguration and

System Event Log.

English

40 41

C2X50D4I Series

3.5.1 Processor Conguration

Intel SpeedStep Technology

Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch

between multiple frequencies and voltage points to enable power saving. e default value

is [Enabled]. Conguration options: [Enabled] and [Disabled]. is item will be hidden if

the current CPU does not support Intel SpeedStep technology.

Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.

CPU C State

Use this to enable or disable the support of CPU C State.

No-Execute Memory Protection

Processors with No-Execution Memory Protection Technology may prevent certain classes

of malicious buer overow attacks.

Intel Virtualization Technology

When this option is set to [Enabled], a VMM (Virtual Machine Architecture) can utilize

the additional hardware capabilities provided by Vanderpool Technology. is option will

be hidden if the installed CPU does not support Intel Virtualization Technology.

English

Intel Turbo Boost Technology

Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode

allows processor cores to run faster than marked frequency in specic conditions. e

default value is [Enabled].

Active Processor Cores

Use this item to select the number of cores to enable in each processor package. e default

value is [All].

English

42 43

C2X50D4I Series

3.5.2 North Bridge Conguration

Fast Boot

Use this item to enable to disable fast boot which skips memory training and attempts to

boot using last known good conguration.

DRAM Frequency

If [Auto] is selected, the motherboard will detect t he memory module(s) inserted and

assign the appropriate frequency automatically.

ECC Support

Use this item to enable or disable DDR ECC Support.

English

3.5.3 South Bridge Chipset Conguration

Restore on AC/Power Loss

Select the power state aer a power failure. If [Power O] is selected, the power will remain

o when the power recovers. If [Power On] is selected, the system will start to boot up

when the power recovers.

SATA Conguration

English

44 45

C2X50D4I Series

SATA 2 Controller / SATA 3 Controller

Use this item to enable or disable SATA Controller.

SATA Mode Selection

Use this to select SATA mode. Conguration options: [Disabled], [IDE Mode] and [AHCI

Mode]. e default value is [AHCI Mode].

AHCI (Advanc ed Host Controll er Inter face) support s NCQ and other new features that will
improve SATA disk performance but IDE mode does not have these advantage s.

SATA Link Power Management

Use this item to congure SATA Aggressive Link Power Management.

SATA _x

Depending on how many SATA ports you have, you will see SATA_x (x means number)

listed on the screen, with its status indicated as SATA device [(Model Name)] or [Not

Detected].

SATA_x Rx Setting

Adjust SATA DTLE DATA Values (0-15).

Spin Up

If enabled for any of ports, Staggered Spin Up will be performed and only the drives which

have this option enabled will spin up at boot. Otherwise all drives spin up at boot.

External Device

Use this item to enable SATA safe remova l notications. Please note that the SATA device

will be downgraded to SATA2.

Hot Plug

Designates this port as Hot Plugglable.

English

3.5.4 System Event Log

Whea Settings

Use this option to congure Windows Hardware Error Architecture.

English

46 47

C2X50D4I Series

3.6 Server Management

Wait For BMC

Wait For BMC response for specied time out. In PILOTII, BMC starts at the same time

when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to

BMC interfaces.

System Event Log

Enter to congure System Event Logging features during boot.

BMC Network Conguration

Press <Enter> to congure BMC Network parameters.

Conguration Address Source

Select to congure BMC network parameters statically or dynamically(by BIOS or BMC).

Conguration options: [Unspecied], [Static], and [Dynamic].

Unspecied: BMC network parameters are congured by BMC itself.

Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for

BMC LAN channel conguration.

Dynamic: IP address, Subnet Mask and Gateway Address are automatically assigned by

the network's DHCP ser ver.

English

To conf igure BMC net work pa rameters using the BIOS se tup, select either [Static] or

[Dynamic] option.

To congure BMC network parameters using the BMC web interface, select [Unspecied]

option.

When [Dy namic] or [Static] is selected, do NOT modify the BMC network settings on the
IPMI web page.

e default login information for the IPMI web interface is:
Username: admin
Password: admin

English

48 49

C2X50D4I Series

Please refer to the table below for the LAN interface mapping to check the M AC address
through e ither BIOS or Web interface.

BMC LAN Interface Mapping Table

I/O Panel BIOS Menu IPMI Web Page

LAN1 Port (NCSI) Lan Channel 1 eth0

IPMI Port Lan Channel 2 eth1

BIOS Menu

Server Mgmt

tab

(Example image only)

IPMI Web Page

Conguration

> Network

Settings

For more instructions on how to set up remote control environment and u se the IPMI man­agement platform, please refer to the IPMI Conguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/ipmi.asp

BMC Mac Backup Tool

Use this to restore BMC Mac from the backup.

(Example image only)

English

3.7 Event Logs

Change Smbios Event Log Settings

is allows you to congure the Smbios Event Log Settings.

View Smbois Event Log

is allows you to view the Smbios Event Log.

English

50 51

C2X50D4I Series

3.8 Security Screen

In this section, you may set or change the supervisor/user password for the system. For the

user password, you may also clear it.

Supervisor Password

Set or change the password for the administrator account. Only the administrator

has authority to change the settings in the UEFI Setup Utility. Leave it blank and

press enter to remove the password.

User Password

Set or change the password for the user account. Users are unable to change the

settings in the UEFI Setup Utility. Leave it blank and press enter to remove the

password.

English

3.9 Boot Screen

In this section, it will display the available devices on your system for you to congure the

boot settings and the boot priority.

Boot Option #1

Use this item to set the system boot order.

Setup Prompt Timeout

is shows the number of seconds to wait for setup activation key.

Bootup Num-Lock

If this item is set to [On], it will automatically activate the Numeric Lock function aer

boot-up.

PCI ROM Priority

Use this item to adjust PCI ROM Priority. e default value is [LegacyROM]

Full Screen Logo

English

Use this item to enable or disable OEM Logo. e default value is [Enabled].

AddOn ROM Display

Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”

but you want to see the AddOn ROM information when the system boots, please select

52 53

C2X50D4I Series

[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].

Boot From Onboard LAN

Use this item to enable or disable the Boot From Onboard LAN feature.

CSM Parameters

Use this option to congure the parameters of OpROM execution, boot options lter, etc.

Boot Option Filter

Use this option to control what devices system can boot to. Conguration options: [UEFI

and Legacy], [Legacy only] and [UEFI only].

Launch Storage OpROM Policy

Select UEFI only to run those that support UEFI option ROM only. Select [Legacy only] to

run those that support legacy option ROM only.

English

3.10 Exit Screen

Save Changes and Exit

When you select this option, the following message “Save conguration changes and exit

setup?” will pop-out. Select [Yes] to save the changes and exit the UEFI SETUP UTILITY.

Discard Changes and Exit

When you select this option, the following message “Discard changes and exit setup?” will

pop-out. Select [Yes] to exit the UEFI SETUP UTILITY without saving any changes.

Discard Changes

When you select this option, the following message “Discard changes?” wil l pop-out.

Select [Yes] to discard all changes.

Load UEFI Defaults

Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.

English

54 55

C2X50D4I Series

Chapter 4 Software Support

4.1 Install Operating System

is motherboard supports Microso® Windows® Server 2008 R2 SP1 (64 bit) / 2012 (64

bit) / Linux compliant. Because motherboard settings and hardware options vary, use the

setup procedures in this chapter for general reference only. Refer your OS documentation

for more information.

*Please download the Intel® SATA Floppy Image driver from the ASRock R ack’s website (www.asrockrack.com)

to your USB drive or simply install the SATA driver from the Support CD while installing OS in SATA RAID

mode.

4.2 Support CD Information

e Support CD that came with the motherboard contains necessary drivers and useful

utilities that enhance the motherboard’s features.

4.2.1 Running The Support CD

To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD

automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the

Main Menu does not appear automatically, locate and double click on the le “ASRSetup.

exe” from the root folder in the Support CD to display the menu.

4.2.2 Drivers Menu

The Drivers Menu shows the available device’s drivers if the system detects installed

devices. Please insta ll the necessary drivers to activate the devices.

4.2.3 Utilities Menu

e Utilities Menu shows the application sowares that the motherboard supports. Click

on a specic item then follow the installation wizard to install it.

4.2.4 Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome

to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your

dealer for further information.

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Chapter 5 Troubleshooting

5.1 Troubleshooting Procedures

Follow the procedures below to troubleshoot your system.

Always unplug the power cord before adding, removing or changing any hardware com­ponent s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.

1. Disconnect the power cable and check whether the PWR LED is o.

2. Unplug all cables, connectors and remove all add-on cards from the motherboard.

Make sure that the jumpers are set to default settings.

3. Conrm that there are no short circuits between the motherboard and the chassis.

4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power

LED.

If there is no power...

1. Conrm that there are no short circuits between the motherboard and the chassis.

2. Make sure that the jumpers are set to default settings.

3. Check the settings of the 115V/230V switch on the power supply.

4. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it

does not.

If there is no video...

1. Try replugging the monitor cables and power cord.

2. Check for memory errors.

If there are memory errors...

1. Verify that the DIMM modules are properly seated in the slots.

2. Use recommended DDR3 1600/1333/1066 non ECC, unbuered DIMMs.

3. If you have installed more than one DIMM modules, they should be identical with the

same brand, speed, size and chip-type.

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4. Try inserting dierent DIMM modules into dierent slots to identify faulty ones.

5. Check the settings of the 115V/230V switch on the power supply.

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C2X50D4I Series

Unable to save system setup congurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it

does not.

2. Conrm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

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5.2 Technical Support Procedures

If you have tried the troubleshooting procedures mentioned above and the problems

are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng

information:

1. Your contact information

2. Model name, BIOS version and problem ty pe

3. System conguration

4. Problem description

You may contact ASRock Rack’s technical support at:

http://www.asrockrack.com/support/tsd.asp

5.3 Returning Merchandise for Service

For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of

purchase is required. By calling your vendor or going to our RMA website (http://event.

asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)

number.

The R MA number should be displayed on the outside of the shipping car ton which is

mailed prepaid or hand-carried when you return the motherboard to the manufacturer.

Shipping and handling charges will be applied for all orders that must be mailed when

service is complete.

Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to

alteration, misuse, abuse or improper maintenance of products.

Contact your distributor rst for any product related problems during the warranty period.

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C2X50D4I Series

Chapter 6: Net Framework Installation Guide

To let Intel® RSTe works properly, it is required to install Net Framework. Please follow the

steps below to enable “.Net Framework” feature on Microso® Windows® Server 2008 R2.

6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2)

1. Double-click the Server Manager icon in the Windows system tray.

2. Click Add Features in the right hand pane.

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3. Check the box next to .Net Framework 3.5.1 and then click Next.

4. Click Next to continue.

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5. Click Install to start installing .Net Framework 3.5.1.

6. Aer the installation completes, click Close.