Page 1
E3C246D2I
E3C242D2I
C246 WSI
User Manual
Version 1.0
Published January 2019
Copyright©2019 ASRock Rack INC. All rights reserved.
Page 2
Version 1.0
Published January 2019
Copyright©2019 ASRock Rack Inc. All rights reserved.
Copyright Notice:
No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.
Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to
infringe.
Disclaimer:
Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.
With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.
In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.
is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”
ASRock Rack’s Website: www.ASRockRack.com
Page 3
Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack,
you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you
may contact your dealer for further information.
ASRock Rack Incorporation
6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,
Taipei City 112, Taiwan (R.O.C.)
e terms HDMI® and HDMI High-Denition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
Page 4
Contents
Chapter 1 Introduction 1
1.1 Package Contents 1
1.2 Specications 2
1.3 Unique Features 6
1.4 Motherboard Layout 7
1.5 Onboard LED Indicators 11
1.6 I/O Panel 12
1.7 Block Diagram 14
Chapter 2 Installation 16
2.1 Screw Holes 16
2.2 Pre-installation Precautions 16
2.3 Installing the CPU 17
2.4 Installing the CPU Fan and Heatsink 19
2.5 Installation of Memory Modules (DIMM) 20
2.6 Expansion Slot (PCI Express Slot) 21
2.7 Jumper Setup 22
2.8 Onboard Headers and Connectors 24
2.9 Unit Identication purpose LED/Switch 29
2.10 Driver Installation Guide 29
2.11 Dual LAN and Teaming Operation Guide 30
2.12 M.2_SSD (NGFF) Module Installation Guide (M2_1) 31
Chapter 3 UEFI Setup Utility 32
3.1 Introduction 32
Page 5
3.1.1 UEFI Menu Bar 32
3.1.2 Navigation Keys 33
3.2 Main Screen 34
3.3 Advanced Screen 35
3.3.1 CPU Conguration 36
3.3.2 DRAM Conguration 39
3.3.3 Chipset Conguration 40
3.3.4 Storage Conguration 43
3.3.5 ACPI Conguration 44
3.3.6 USB Conguration 45
3.3.7 Super IO Conguration 46
3.3.8 Serial Port Console Redirection 48
3.3.9 H/W Monitor 52
3.3.10 Runtime Error Logging 54
3.3.11 Intel SPS Conguration (E3C246D2I / E3C242D2I only) / Server ME
Conguration (C246 WSI only) 56
3.3.12 Intel(R) Bios Guard Technology 57
3.3.13 Instant Flash 58
3.4 Server Mgmt (E3C246D2I / E3C242D2I only) 59
3.4.1 System Event Log 60
3.4.2 BMC Network Conguration 61
3.5 Security 63
3.5.1 Key Management 64
3.6 Boot Screen 68
3.6.1 CSM Parameters 70
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3.7 Event Logs 72
3.8 Exit Screen 73
Chapter 4 Software Support 74
4.1 Install Operating System 74
4.2 Support CD Information 74
4.2.1 Running The Support CD 74
4.2.2 Drivers Menu 74
4.2.3 Utilities Menu 74
4.2.4 Contact Information 74
Chapter 5 Troubleshooting 75
5.1 Troubleshooting Procedures 75
5.2 Technical Support Procedures 77
5.3 Returning Merchandise for Service 77
Page 7
E3C246D2I / E3C242D2I / C246 WSI
Chapter 1 Introduction
ank you for purchasing ASRock Rack E3C246D2I / E3C242D2I / C246 WSI
motherboard, a reliable motherboard produced under ASRock Rack’s consistently
stringent quality control. It delivers excellent performance with robust design
conforming to ASRock Rack’s commitment to quality and endurance.
In this manual, chapter 1 and 2 contains introduction of the motherboard and step-
by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration
guide to BIOS setup and information of the Support CD.
Becau se the motherboard specications and the BIOS soware might be updated, the content of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be avail able on ASRock Rack website without
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com
If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/
1.1 Package Contents
ASRock Rack E3C246D2I / E3C242D2I / C246 WSI Motherboard
•
(Mini ITX Form Factor: 6.7-in x 6.7-in, 17.02 cm x17.02 cm)
Support CD
•
Quick Installation Guide
•
1 x SATA3 Cable (60cm)
•
1 x SATA Power Cable (80cm)
•
1 x ATX 4P to 24P Power Cable
•
1 x I/O Shield
•
1 x Screw for M.2 Socket
•
(C246 WSI only)
If any items are missing or appear damaged, contac t your authoriz ed dealer.
English
Page 8
English
1.2 Specications
E3C246D2I / E3C242D2I / C246 WSI
MB Physical Status
Form Factor Mini ITX
Dimension 6.7'' x 6.7'' (17.02cm x17.02 cm)
Processor System
CPU Supports Intel® Xeon® E-2100 Processors
Chipset Intel® C246 / C242
System Memory
Capacity 2 x DDR4 DIMM slots
Type - Dual Channel memory technology
- Supports DDR4 2133/2400/2666 ECC UDIMM*
*e non-ECC UDIM Ms support Client OS only.
DIMM Size Per
DIMM
Vol t age 1.2V
Expansion Slot
PCIe 3.0 x16 1 slot
Storage
SATA
Controller
NVMe Devices NVMe SSDs PCIEx4 (Share with SATA_0,1,2,3)
Audio
Audio Codec E3C246D2I / E3C242D2I : N/A
Ethernet
Interface 1000 /100 /10 Mbps
LAN -2 x RJ45 GLAN by Intel® i210+Intel® i219LM
Graphics
Controller E3C246D2I / E3C242D2I: ASPEED AST2500
Rear Panel I/O
VGA Port 1 x D-Sub
USB 2.0 Port 2
USB 3.1 Port E3C242D2I: 2 (Gen2), 2(Gen1)
LAN Port - RJ45: 2x GLAN(by Intel® i210+ Intel® i219LM)
Management
LAN Port
ECC and non-ECC UDIMM : 16GB, 8GB, 4GB
C246 / C242: 1x OCULINK (SATA_0,1,2,3) , 4x SATA3 6Gb/s
(SATA_4,5,6,7)
C246 WSI : Realtek ALC892
- Supports Wake-On-LAN
- Supports Energy Ecient Ethernet 802.3az
- Supports PXE
C246 WSI: CPU pGFX
E3C246D2I / C246 WSI: 4 (Gen2)
- LAN Ports with LED (ACT/LINK LED and SPEED LED)
E3C246D2I / E3C242D2I : 1
C246 WSI : N/A
2 3
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E3C246D2I / E3C242D2I / C246 WSI
Display Port E3C246D2I / E3C242D2I : N/A
C246 WSI : 1
HDMI Port E3C246D2I / E3C242D2I : N/A
C246 WSI : 1
Audio E3C246D2I / E3C242D2I : N/A
C246 WSI : 3 Jack
SPDIF E3C246D2I / E3C242D2I : N/A
C246 WSI : 1
UID E3C246D2I / E3C242D2I : 1
C246 WSI : N/A
Internal Connector
Auxiliary Panel
Header
TR1 1
TPM Header 1
Fan Header 3 (1CPU/1Front/1Rear)
ATX power DC-IN1x (8-pin)
SATA Port 3
SATADOM 1
ATX Power 1x (4-pin)
SATA Power 1x (4-pin)
OCuLink 1
USB 3.0 Header 1 (supports 2 USB3.0)
ClearCMOS 1 (short pad)
SGPIO 2
Front Panel 1
Audio E3C246D2I / E3C242D2I : N/A
Speaker 1
COM Header 1
IPMB E3C246D2I / E3C242D2I : 1
PWR SMB E3C246D2I / E3C242D2I : 1
System BIOS
BI O S Ty p e 128Mb AMI UEFI Legal BIOS
BIOS Features - Plug and Play (PnP)
1 (includes chassis intrusion, front LAN LED)
C246 WSI : 1
C246 WSI : N/A
C246 WSI : N/A
- ACPI 2.0 Compliance Wake Up Events
- SMBIOS 2.8.0 Support
- ASRock Rack Instant Flash
English
Page 10
Hardware Monitor
Temperature - CPU/PCH/DDR/LAN/Storage Temperature Sensing
- MB/Card side/TR1 Temperature Sensing
Fan - CPU/Rear/Front Fan Tachometer
- CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by
CPU Temperature)
- CPU/Rear/Front Fan Multi-Speed Control
Vol t age E3C246D2I / E3C242D2I:
Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM,
1.05V_PCH, +BAT, 3VSB, 5VSB
C246 WSI :
Voltage Monitoring: 3V, Vcore, 12V, VCCST_SFR, 3VSB
Support OS
OS E3C246D2I and E3C242D2I:
Microso® Windows®
- Server 2016 (64 bit)
- Server 2019 (64 bit)
Linux®
- RedHat Enterprise Linux Server 6.10 (64 bit) / 7.5 (64 bit)
- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)
- Ubuntu 16.04 (64 bit)/ 18.04 (64 bit)
Virtual
- VMWare® ESXi 6.5 u1
- Win hyper-V Server 2016
C246 WSI:
Microso® Windows®:
Windows 10 (64 bit)
Linux®
- RedHat Enterprise Linux Server 6.10 (64 bit) / 7.5 (64 bit)
- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)
- Ubuntu 16.04 (64 bit)/ 18.04 (64 bit)
Virtual
- VMWare® ESXi 6.5 u1
- Win hyper-V Server 2016
English
Environment
Temperature Operation temperature: 10°C ~ 35°C / Non operation
NOTE: Please refer to our website for the latest specications.
* Please refer to our website for the latest OS s uppor t list.
temperature: -40°C ~ 70°C
4 5
Page 11
E3C246D2I / E3C242D2I / C246 WSI
is motherboard suppor ts Wake from on Board LAN. To use this function, please make
sure that the “Wake on Mag ic Packe t from power o state” is enabled in Device Manager
> Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is
enabled in UEFI SETUP UTILITY > Advance d > ACPI Conguration. A er that , onboard
LAN1&2 can wake up S5 under OS.
If you install Intel® LAN utility or Marvell SATA utility, thi s motherboard may fail Windows® Hardware Quality Lab (WHQL) certication tests . If you install the drivers only, it
will pa ss the WHQL tests.
English
Page 12
1.3 Unique Features
ASRock Rack Instant Flash is a BIOS ash utility embedded in Flash ROM. is con-
venient BIOS update tool allows you to update system BIOS without entering operat-
ing systems rst like MS-DOS or Windows®. With this utility, you can press the <F6>
key during the POST or the <F2> key to enter into the BIOS setup menu to access
ASRock Rack Instant Flash. Just launch this tool and save the new BIOS le to your
USB ash drive, oppy disk or hard drive, then you can update your BIOS only in a
few clicks without preparing an additional oppy diskette or other complicated ash
utility. Please be noted that the USB ash drive or hard drive must use FAT32/16/12
le system.
English
6 7
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E3C246D2I / E3C242D2I / C246 WSI
DDR4_B (64 bit, 288-pin module)
DDR4_A (64 bit, 2 88-pin module)
PCIE7
BIOS
ROM
17.0cm (6.7 in)
17. 0cm (6. 7 in)
SATA_PWR1
VGA1
3
RoHS
LAN1
USB 3.1
T: USB_1
B: USB_2
USB 2.0
T: USB_1
B: USB_2
1
USB3_1_2
1
SATA_5
23
SATA_SGPIO1
E3C246D2I E3C242D2I/
LAN2
USB 3.1
T: USB_3
B: USB_4
PANEL1
HDLED RESET
PLED PWRBTN
1
SATA_4
32
CLRMOS1
4
ATX12V2
ATX_4PIN
Super
I/O
Intel
C246/
C242
COM1
1
OCU1
FAN2
FAN1
1
OCU_SEL
C 1
M2_1
T
1
SATAPWR1
SPEAKER1
ITX_AUX_PANEL1
1
CMOS
Battery
1
SATA_SGPIO2
1
FAN3
BMC
1
2
16
15
14
13
9
10
12
11
7
8
SATA_6
SATA_7
5
6
28
31
25
17
18
1
PECI1
OCU_SEL
CHASSIS_ID1
CHASSIS_ID0
29
30
24
21
TPM1
1
T 1
R
1
1
1
PWM_CFG1
SEC_OR1
20
19
22
1
PSU_SMB1
IPMB1
1
2627
UID
IPMI_LAN
1.4 Motherboard Layout
E3C246D2I / E3C242D2I
English
Page 14
English
No. Description
1 ATX 12V Power Connector (ATX12V2)
2 ATX 4PIN Power Connector (ATX_4PIN)
3 2 x 288-pin DDR4 DIMM Slots (DDR4_A, DDR4_B)
4 Clear CMOS Pad (CLRMOS1)
5 OCuLink x4 Connector (OCU1)
6 SATA3 Connector (SATA_6)
7 SATA3 Connector (SATA_7)
8 USB 3.0 Header (USB3_1_2)
9 SATA SGPIO Connector (SATA_SGPIO2)
10 Front Fan Connector (FAN2)
11 Rear Fan Connector (FAN3)
12 SATA3 C onnector (SATA_4)
13 SATA Power Connector (SATA_PWR1)
14 SATA DOM Power Jumper (SATAPWR1)
15 System Panel Header (PANEL1)
16 Auxiliary Panel Header (ITX_AUX_PANEL1)
17 Speaker Header (SPEAKER1)
18 CPU PECI Mode Jumper (PECI1)
19 PWM Conguration Header (PWM_CFG1)
20 ermal Sensor Header (TR1)
21 Security Override Jumper (SEC_OR1)
22 TPM Header (TPM1)
23 PSU SMBus (PSU_SMB1)
24 Intelligent Platform Management Bus header (IPMB1)
25 CPU Fan Connector (FAN1)
26 SATA SGPIO Connector (SATA_SGPIO1)
27 SATA3 Connector (SATA_5)
28 OCuLink SATA/PCIE Interface Selection Jumper (OCU_SEL)
29 Chassis ID Jumper (CHASSIS_ID1)
30 Chassis ID Jumper (CHASSIS_ID0)
31 M.2 Socket (M2_1) (Type 2242)
32 COM Port Header (COM1)
(for E3C246D2I only)
(for E3C246D2I only)
8 9
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E3C246D2I / E3C242D2I / C246 WSI
DDR4_B (64 bit, 288-pin module)
DDR4_A (64 bit, 2 88-pin module)
PCIE7
BIOS
ROM
17.0cm (6.7 in)
17. 0cm (6. 7 in)
SATA_PWR1
VGA1
3
21
RoHS
LAN1
USB 3.1
T: USB_1
B: USB_2
USB 2.0
T: USB_1
B: USB_2
1
USB3_1_2
1
TPM1
1
SATA_5
23
SATA_SGPIO1
C246 WSI
LAN2
USB 3.1
T: USB_3
B: USB_4
HDMI1
Display1
PANEL1
HDLED RESET
PLED PWRBTN
1
SATA_4
27
CLRMOS1
4
Top:
LINE IN
Cente r:
FRONT
Botto m:
MIC IN
Optic al
SPDIF
22
1
HD_AUDIO1
ATX12V2
ATX_4PIN
Super
I/O
Intel
C246
COM1
1
OCU1
FAN2
FAN1
1
T 1
R
OCU_SEL
C 1
M2_1
T
1
SATAPWR1
SPEAKER1
ITX_AUX_PANEL1
1
CMOS
Battery
1
SATA_SGPIO2
1
FAN3
1
1
1
PWM_CFG1
SEC_OR1
1
2
16
20
15
14
13
9
10
12
11
7
8
SATA_6
SATA_7
5
6
19
25
26
28
24
1718
C246 WSI
English
Page 16
No. Description
1 ATX 12V Power Connector (ATX12V2)
2 ATX 4PIN Power Connector (ATX_4PIN)
3 2 x 288-pin DDR4 DIMM Slots (DDR4_A, DDR4_B)
4 Clear CMOS Pad (CLRMOS1)
5 OCuLink x4 Connector (OCU1)
6 SATA3 Connector (SATA_6)
7 SATA3 Connector (SATA_7)
8 USB 3.0 Header (USB3_1_2)
9 SATA SGPIO Connector (SATA_SGPIO2)
10 Front Fan Connector (FAN2)
11 Rear Fan Connector (FAN3)
12 SATA3 C onnector (SATA_4)
13 SATA Power Connector (SATA_PWR1)
14 SATA DOM Power Jumper (SATAPWR1)
15 System Panel Header (PANEL1)
16 Auxiliary Panel Header (ITX_AUX_PANEL1)
17 Speaker Header (SPEAKER1)
18 PWM Conguration Header (PWM_CFG1)
19 ermal Sensor Header (TR1)
20 Security Override Jumper (SEC_OR1)
21 TPM Header (TPM1)
22 CPU Fan Connector (FAN1)
23 SATA SGPIO Connector (SATA_SGPIO1)
24 SATA3 Connector (SATA_5)
25 OCuLink SATA/PCIE Interface Selection Jumper (OCU_SEL)
26 M.2 Socket (M2_1) (Type 2242)
27 COM Port Header (COM1)
28 Front Panel Audio Header (HD_AUDIO1)
English
10 11
Page 17
1.5 Onboard LED Indicators
DDR4_B (64 bit, 288-pin module)
DDR4_A (64 bit, 288-pin module)
PCIE7
RoHS
1
1
1
E3C246D2I
HDLED RESET
PLED PWRBTN
1
6
1
Super
I/O
Intel
C246
1
1
1
1
1
1
1
1
1
1
2
3
4
UID
5
E3C246D2I / E3C242D2I / C246 WSI
No. Item Status Description
1 SB_PWR1 Green STB PWR ready
2 FAN_LE D2 Red FAN2 f a ile d
3 FAN_LE D3 Red FAN3 f aile d
4 FAN_LE D1 Red FAN1 f aile d
5 BMC_LE D1 Green BMC heartbeat LED
Unit Identication LED*
6 UID_LED1 Blue
*Please see 2.9 “Unit Identication purpose LED/
Switch” for more information.
English
Page 18
1.6 I/O Panel
E3C246D2I / E3C242D2I
2
1
No. Description No. Description
1 VGA Por t ( VGA1) 5 USB 3.1 Gen2 Ports (USB31_3_4)
2 LAN RJ-45 Port (LAN1)** 6 LAN RJ-45 Port (IPMI_LAN)*
E3C246D2I:
USB 3.1 Gen2 Ports (USB31_1_2)
3
E3C242D2I:
USB 3.1 Gen1 Ports (USB31_1_2)
4 LAN RJ-45 Port (LAN2)** 8 UID Switch (UID1)
3
4
5
7 USB 2.0 Ports (USB_1_2)
6
7
C246 WSI
1
2
5
7
9
8
English
3
No. Description No. Description
1 Line In (Light Blue) 7 LAN RJ-45 Port (LAN2)**
2 Front Speaker (Lime) 8 USB 3.1 Gen2 Ports (USB31_3_4)
3 Microphone (Pink) 9 Display Port
4 VGA Por t ( VGA1) 10 HDMI Port
5 LAN RJ-45 Port (LAN1)** 11 USB 2.0 Ports (USB_1_2)
6 USB 3.1 Gen2 Ports (USB31_1_2) 12 Optical SPDIF Out Port (SPDIF1)
4
6
8 10
11
12
12 13
Page 19
E3C246D2I / E3C242D2I / C246 WSI
LAN Port LED Indications
*ere are two LEDs on each LAN port. Please refer to the table below for the LAN port
LED indications.
ACT/LINK LED
SPEED LED
LAN Por t
Dedicated IPMI LAN Port LED Indications
Activity / Link LED Speed LED
Status Description Status Description
O No Link O 10Mbps connection or
no link
Blinking Yellow Data Activity Ye llow 100Mbps connection
On Link Green 1Gbps connection
**ere are two LEDs on each LAN port. Please refer to the table below for the LAN port
LED indications.
ACT/LINK LED
SPEED LED
LAN Por t
LAN Port LED Indications
Activity / Link LED Speed LED
Status Description Status Description
O No Link O 10M bps connection or no
link
Blinking Yellow Data Activity Yel low 100M bps connection
On Link Green 1Gbps connection
English
Page 20
1.7 Block Diagram
INT EL
Cof f ee L ake -S CPU
LGA -1151 Pin
Socke t
PCI-E x16 S LOT
SLOT 7
Channel A
Channel B
DDR4 2133/2400/2667
DDR4 2133/2400/2667
DMI 3.0
INT EL
C246
Cannon La ke
PCH-H
USB 3.0 5 Gb/s
USB 3.1 Gen1 S uperSpe ed USB
2 fron t port s
USB 3.1 10Gb/s
USB 3.1 Gen2 S uperSpee d USB 4
re ar p ort s t yp e A
HSIO 4-5
HSIO 0-3
M.2_1 (PCI-E/S ATA )
SAT A 3 6Gb/s
SAT A_5 S ATA _6 S ATA _7
HSIO 14 -17
HSIO 22
HSIO 23-25
PCI-Ex1 100MHz
INTE L I210
(LAN1 NCS I)
PCI-Ex1 100MHz
INTE L I219LM
(LAN2)
SPI
SPI FLASH
SYSTEM BIOS
HSIO 7
HSIO 10
SIO
NCT5567D-B
SAT A / PCI -E
SAT A_4 (S ATA DOM )
USB 2.0 480Mb/s
USB 2.0 Hig h-Speed USB
2 re ar p ort s
Oculi nk
(It is only left with SATA[0], SAT A[2],
SAT A[3] i f use M .2 SATA )
HSIO 18 -21
BMC
AST 2500
(HSI O 15)
RGB
TPM -S
Hea der
DDR4
256MB
PWM
RTL8211 ERGMIIMNG RJ 45
IPMB
CPU FAN1
FRNT FAN1
REAR FAN 1
Rear VGA
port
AUX panel
I2C
E3C246D2I
PCIE 3.0 x4 or SATA 3.0 x4
E3C242D2I do not support
SATA[6], SATA[7] p orts
E3C242D2I o nly su ppo rt 2x USB 3.1
Gen2 rear ports type A, an d 2xUS B3.1
Gen1 rear ports type A
E3C246D2I / E3C242D2I
English
14 15
Page 21
C246 WSI
INTE L
Coffee Lake-S C PU
LGA-1151 P in
Soc ke t
PCI -E x16 SLOT
SLOT 7
C246 WSI
Channel A
Channel B
DDR 4 2133/24 00/2667
DDR 4 2133/24 00/2667
DIGITAL PORT B DP C onn ecto r
ASM14 42
HDMI
con nect or
eDP to V GA
PTN33 56
D-sub
Connector
DMI 3.0
INTEL
C246
Cannon Lake
PCH-H
USB 3.0 5Gb/s
USB 3.1 Gen1 Su perSpeed USB
2 fro nt por ts
USB 3.1 10 Gb/s
USB 3.1 Gen2 Su perSpeed USB
4 rear ports Ty pe A
HS IO 4-5
HS IO 0-3
DIGITAL PORT C
eDP
M.2_1 (PCI-E/SATA )
SATA 3 6Gb/s
SATA_5 SATA_6 S ATA_7
HS IO 14-17
HS IO 22
HS IO 23-25
PCI -Ex1 100 MHz
INT EL I210
(LAN1 NCSI )
PCI -Ex1 100 MHz
INT EL I219LM
(LAN2)
24MHz
AL C 892
SPI
SPI FLASH
SYSTEM BIOS
HS IO 7
HS IO 10
TPM-S
Head er
SIO
NCT5567D-B
LPC BUS
CPU FAN 1
REAR FAN 1
FRNT FAN1
PWM
COM Connector
SATA / P CI-E
SATA_4 (SATAD OM)
USB 2.0 48 0Mb/s
USB 2.0 High-Sp eed USB
2 rear ports
Oc ulin k
(It on ly lef t with SATA x3 if M .2
use SA TA x1 )
(
HS IO 18-21
E3C246D2I / E3C242D2I / C246 WSI
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Chapter 2 Installation
This is a mini ITX form factor (6.7'' x 6.7'', 17.02 cm x 17.02 cm) mot herboard. Before
you install the motherboard, study the conguration of your chassis to ensure that the
motherboard ts into it.
Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.
2.1 Screw Holes
Place screws into the holes indicated by circles to secure the motherboard to the chassis.
Do not over-tighten the screws! Doing so may damage the motherboard.
2.2 Pre-installation Precautions
Take note of the following precautions before you insta ll motherboard components or
change any motherboard settings.
1. Unplug the power cord from the wall socket before touching any components.
2. To avoid damaging the motherboard ’s components due to static electricity, NEVER
place your motherboard directly on the carpet or the like. Also remember to use a
grounded wrist strap or touch a safety grounded object before you handle the compo-
nents.
3. Hold components by the edges and do not touch the ICs.
4. Whenever you uninstall any component, place it on a grounded anti-static pad or in
the bag that comes with the component.
5. When placing screws into the screw holes to secure the motherboard to the chassis,
please do not over-tighten the screws! Doing so may damage the motherboard.
Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cause severe damage to
the motherboard, peripherals, and/or components.
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2.3 Installing the CPU
1. Before you in sert the 1151-Pin CPU into the sock et, please ch eck if the P nP cap is on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to in sert the CPU into the socket if above situation is found. Otherwise, the CPU
will be seriously damaged.
2. Unplug all power c ables before in stalling the CPU.
Illustrations in this User Manu al are provided for reference only and may slightly dier
from actual product ap pearances.
1
E3C246D2I / E3C242D2I / C246 WSI
A
B
2
3
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4
5
6
English
Please save and replace the cover if the processor i s removed. e cover must be placed if
you wish to return the motherboard for aer service.
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2.4 Installing the CPU Fan and Heatsink
1 2
N
FA
_
U
P
C
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2.5 Installation of Memory Modules (DIMM)
1
is motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots.
1. It is not allowed to install a DDR, DDR 2 or DDR3 memory module into a DDR4 slot;
otherwise , this motherboard and DIM M may be damaged.
2. e DIMM only ts in one correct orientation. It will cause permanent damage to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
2
English
3
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2.6 Expansion Slot (PCI Express Slot)
ere is a PCI Express slot on this motherboard.
PCIE slot:
PCIE7 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards.
Slot Generation Mechanical Electrical Source
PCIE 7 3.0 x16 x16 CPU
Installing an expansion card
Step 1. Before installing an expansion card, please make sure that the power
supply is switched o or the power cord is unplugged. Please read the
documentation of the expansion card and make necessary hardware
settings for the card before you start the installation.
Step 2. Remove the system unit cover (if your motherboard is already installed
in a chassis).
Step 3. Remove the bracket facing the slot that you intend to use. Keep the
screws for later use.
Step 4. Align the card connector with the slot and press rmly until the card is
completely seated on the slot.
Step 5. Fasten the card to the chassis with screws.
Step 6. Replace the system cover.
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2.7 Jumper Setup
e illustration shows how jumpers are setup. When the jumper cap is placed on
the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper
is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”
when a jumper cap is placed on these 2 pins.
Security Override Jumper
(3-pin SEC_OR1)
OCuLink SATA/PCIE
Interface Selection Jumper
(3-pin OCU_SEL)
CPU PECI Mode Jumper
(3-p in PECI1)
(E3C246D2I / E3C242D2I only)
Descriptor Security
Override
For PCIE (Default) For SATA
CPU PECI connected to
PCH
Not override (Default)
CPU PECI connected to
BMC (Default)
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CHASSIS ID Jumpers
(3-pin CHASSIS _ID0)
(3-pin CHAS SIS _ID1)
(E3C246D2I / E3C242D2I only)
E3C246D2I / E3C242D2I / C246 WSI
CHASSIS ID Jumpers
(3-pin CHASSIS _ID0)
(3-pin CHAS SIS _ID1)
(E3C246D2I / E3C242D2I only)
SATA DOM Power Jumper
(3-pin SATA PWR1)
Consult the documentation that comes with your SATA DOM and check whether or not
Pin 7 requires 5V power supply.
If the connected SATA DOM requires 5V power supply, move the jumper c aps placed on the
SATA DOM Power Jumper (SATAPWR1) from pins 2-3 (default) to pins 1-2.
If the connected SATA DOM does NOT require 5V powe r supply, connect the SATA DOM
power cable to the SATA DOM power header (SATAPWR1) and there is no need to change
the default jumper setting of the SATA DOM Power Jumpe r (pins 2-3).
Warning! Incorrec t setting of the SATA DOM Power Jumper (SATAPWR1) may cause damage to the motherboard or your SATA DOM.
Board Level SKU (Default)
Reserved for system level
use
SATA DOM (SATA_4)
requires 5V power supply
Reserved for system level
use
Reserved for system level
use
SATA DOM (SATA_4) does
NOT require 5V power sup-
ply (Default)
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2.8 Onboard Headers and Connectors
Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.
System Panel Header
(9-pi n PANEL1)
PWRBTN (Power Switch):
Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.
RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.
PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in S4 sleep state or powered o (S5).
HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.
e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connecting your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.
1
PLED+
PLED-
HDLED-
HDLED+
PWRBTN#
GND
GND
RESET#
GND
Co n nec t t h e pow er swit ch,
reset switch and system status
indicator on the chassis to this
he ader a ccording t o t he pi n
assignments. Particularly note
the positive and negative pins
before connecting the cables.
LAN1_ACT#
LED_PWR
LED_PWR
1
SYSTEM_FAULT_LED_N
GND
CASEOPEN#
LAN2_ACT#
SYSTEM_FAULT_LED_P
is header supports multiple
functions on the front panel,
including front panel SMB,
internet status indicator.
English
Auxiliary Panel Header
(9-pin
ITX_AUX_PANEL1)
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1
Serial ATA3 Connectors
(SATA_5)
(for E3C246D2I / C246 WSI
only)
(SATA_6)
(SATA_7
Serial ATA3 DOM
Connector
(SATA_0)
SATA Power Connector
(4-p i n SATA _ PWR1)
GND
+12V
ese SATA3 connectors
support SATA data cables for
SA T A_5
SA T A_7
SA T A_6
internal storage devices with
up to 6.0 Gb/s data transfer
rate.
SAT A_4
The SATA 3 DOM con ne ctor
supports both a SATA DOM
(Disk-On-Module) and a SATA
data cable for internal storage
device.
2
1
4
3
Please use a SATA power cable
to connect this SATA Power
GND
Connector and your SATA
+5V
HDD for supplying power
from the motherboard, when
using DC _IN mode without
SATA power supply.
USB 3.0 Header
(19-pin USB3_1_2)
Chassis Speaker Header
(4-p i n SPEAKER1)
Dummy
IntA_PB_D+
IntA_PB_D-
GND
IntA_PB_SSTX+
IntA_PB_SSTX-
GND
IntA_PB_SSRX+
IntA_PB_SSRX-
VbusV
DUMMY
1
+5V
IntA_PA_D+
IntA_PA_D-
GND
IntA_PA_SSTX+
IntA_PA_SSTX-
GND
IntA_PA_SSRX+
IntA_PA_SSRX-
Vbus
SPEAKER
DUMMY
Beside s four defaul t USB 3.0
por ts on the I/O panel, there
is one USB 3.0 header on this
mot her board . T h is US B 3.0
header can support t wo USB
3.0 ports.
Please connect the chassis
speaker to this header.
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CPU Fan Connectors
(4-p i n FAN1)
FAN_VOLTAGE
CPU_FAN_SPEED
GND
1 2 3 4
FAN_SPEED_CONTROL
is motherboard provides
one 4-Pin CPU fan (Quiet
Fan) connectors. If you plan
to connect a 3-Pin CPU fan,
please connect it to Pin 1-3.
*For more details , please refer to the
Cooler QVL list on the ASRock R ack
website.
English
Front and Rear Fan Con-
nectors
(4- pi n FAN2)
(4- pi n FAN3)
ATX 12V Power
Connector
(8-pin ATX12V2)
ATX 12V Power
Connector
(4-pin ATX_4PIN)
TPM Header
(13 -pi n TPM1)
1
2
3
FAN_SPEED_CONTROL
4
1
5
1
ATX_PG
+5VSB
3
+3V
+3V
+3V
FAN_VOLTAGE
FAN_SPEED
GND
12V
LAD0
LAD2
GND
GND
LAD3
LAD1
GND
2
4
RST
LFRAME
4
8
GND
PSON#
GND33M
Please connect fan cables to the
fan con nector and match t he
black wire to the ground pin.
All fans support Fan Control.
is motherboard provides
one 8-pin ATX 12V power
connector.
is motherboard provides
a 4-pin ATX 12V power
connector.
is connector supports
Trusted Platform Module
1
(TPM) system, which can
securely store keys, digital
certicates, passwords, and
data. A TPM system also helps
enhance network security,
protects digital identities, and
ensures platform integrity.
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GND
Serial General Purpose
Input/Output Headers
(7-pin SATA _ SGPIO1)
(7-pin SATA _ SGPIO2)
ermal Sensor Header
(3-pin TR1)
Front Panel Audio Header
(9-pin HD_ AUDIO1)
(C246 WSI only)
PWM Conguration
Header
(3-p in PW M_CF G1)
SCLOCK
SLOAD
GND SDATAOUT
1
1
GND
1
TR1 TR1
1
GND
GND
PRESENCE#
MIC_RET
OUT_RET
OUT2_L
J_SENSE
OUT2_R
MIC2_R
MIC2_L
SMB_DATA_VSB
SMB_CLK_VSB
e headers support Serial
Link interface for onboard
SATA connections.
Please connect the thermal
sensor cable to either pin 1-2
or pin 2-3 and the other end to
the device which you wish to
monitor its temperature.
is header is for
connecting audio
devices to the front
audio panel.
is header is used for PWM
congurations.
OCuLink Connector
(OCU1)
Serial Port Header
(9-p in CO M1)
DDSR#1
DDTR#1
RRXD1
CCTS#
OCU1
Please connect PCIE SSDs or
OCulink to SATA x4 cable to
the connector.
RRI#1
RRTS#1
GND
1
is COM header supports a
serial port module.
TTXD1
DDCD#1
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Clear CMOS Pad
ALERT
IPMB_SDA
(CLRMO S1)
CLRMOS1 allows you to clear
the data in CMOS. To clear
CMOS, take out the CMOS
battery and short the Clear
CMOS Pad.
PSU SMBus
(P SU_ SMB1)
(E3C246D2I / E3C242D2I only)
Intelligent Platform
Management Bus Header
(4-pin IPMB1)
(E3C246D2I / E3C242D2I only)
SMBCLK
1
SMBDATA
IPMB_SCL
GND
No Connect
GND
+3V
PSU SMBus monitors the
status of the power supply, fan
and system temperature.
This 4-pin connector is used
to provide a cabled base-board
or front panel connection for
value added features and 3rd-
party add-in cards, such as
Emergency Management cards,
that provide management
features using the IPMB.
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2.9 Unit Identication purpose LED/Switch
With the UID button, You are able to locate the server you’re working on from behind
a rack of servers.
Unit Identication
purpose LED/Switch
(U ID1)
When the UID button on the
front or rear panel is pressed,
the front/rear UID blue LED
indicator will be turned on.
Press the UID button again to
turn o the indicator.
2.10 Driver Installation Guide
To install the drivers to your system, please insert the support CD to your optical
drive rst. en, the drivers compatible to your system can be auto-detected and listed
on the support CD driver page. Please follow the order from top to bottom to install
those required drivers. erefore, the drivers you install can work properly.
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2.11 Dual LAN and Teaming Operation Guide
Dual LAN with Teaming enabled on this motherboard allows two single
connections to act as one single connection for twice the transmission bandwidth,
making data transmission more eective and improving the quality of transmission
of distant images. Fault tolerance on the dual LAN network prevents network
downtime by transferring the work load from a failed port to a working port.
e speed of transmission is subject to the actual network environment or status even with
Teaming enabled.
Before setting up Teaming, please make sure whether your Switch (or Router)
supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred
adapter in Intel PROSet. Under normal conditions, the Primar y adapter handles all
non-TCP/IP trac. e Secondary adapter will receive fallback trac if the primary
fails. If the Preferred Primary adapter fails, but is later restored to an active status,
control is automatically switched back to the Preferred Primary adapter.
Step 1
From Device Manager, open the properties of a team.
Step 2
Click the Settings tab.
Step 3
Click the Modif y Team button.
Step 4
Select the adapter you want to be the primary adapter and click the Set Primary
button.
If you do not specify a preferred primary adapter, the soware will choose an
adapter of the highest capability (model and speed) to act as the default primary. If
a failover occurs, another adapter becomes the primary. e adapter will, however,
rejoin the team as a non-primary.
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2.12 M.2_SSD (NGFF) Module Installation Guide (M2_1)
The M.2, a lso known as the Next Generation Form Factor (NGFF), is a small size and
versatile ca rd edge connector that aims to replace mPCIe a nd mSATA. This M.2_ SSD
(NGFF) Socket 3 can accommodate a M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
only.
Installing the M.2_SSD (NGFF) Module
Step 1
Prepare a M.2_SSD (NGFF) module
and the screw.
Step 2
Gently insert the M.2 (NGFF) SSD
module into the M.2 slot. Please
o
20
be aware that the M.2 (NGFF) SSD
module only ts in one orientation.
Step 3
Tighten the screw with a screwdriver
to secure the module into place.
Please do not overtighten the screw as
NUT1NUT2
this might damage the module.
M.2_SSD (NGFF) Module Support List
For the latest updates of M.2_SSD (NFGG) module support list, please visit our website for
details: http://www.asrockrack.com
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Chapter 3 UEFI Setup Utility
3.1 Introduction
is section explains how to use the UEFI SETUP UTILITY to con gure your system. e
UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI
SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the
Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherw ise, POST will
continue with its test routines.
If you wish to enter the UEFI SETUP UTILITY a er POST, restart the system by pressing
<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may
also restart by turning the system o and then back on.
Becau se the UEFI so ware is con stantly being updated, the foll owing U EFI setup screens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .
3.1.1 UEFI Menu Bar
e top of the screen has a menu bar with the following selections:
Item Description
Main To set up the system time/date information
Advanced To set up the advanced UEFI features
Server Mgmt
(E3C246D2I / E3C242D2I only)
Security To set up the security features
Boot
Event Logs For event log con guration
Exit To exit the current screen or the UEFI SETUP UTILITY
To manage the server
To set up the default system device to locate and load the
Operating System
Use < > key or < > key to choose among the selections on the menu bar, and
then press <Enter> to get into the sub screen.
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3.1.2 Navigation Keys
Please check the following table for the function description of each navigation key.
Navigation Key(s) Function Description
/ Moves cursor le or right to select Screens
/ Moves cursor up or down to select items
+ / - To change option for the selected items
<Ta b> Switch to next function
<Enter> To bring up the selected screen
<PGUP> Go to the previous page
<PGDN> Go to the next page
<HOME> Go to the top of the screen
<END> Go to the bottom of the screen
<F1> To display the General Help Screen
<F7> Discard changes and exit the UEFI SETUP UTILITY
<F9> Load optimal default values for all the settings
<F10> Save changes and exit the UEFI SETUP UTILITY
<F12> Print screen
<ESC> Jump to the Exit Screen or exit the current screen
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3.2 Main Screen
Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the
system over view. e Main screen provides system over view information and allows you
to set the system time and date.
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E3C246D2I / E3C242D2I / C246 WSI
3.3 Advanced Screen
In this section, you may set the congurations for the following items: CPU Conguration,
DRAM Conguration, Chipset Conguration, Storage Conguration, ACPI Congura-
tion, USB Configuration, Super IO Configuration, Seria l Port Console Redirection, H/
W Monitor, Runtime Error Logging, Intel SPS Conguration
Server ME Conguration
(C246 WSI only)
, Intel(R) Bios Guard Technology and Instant Flash.
(E3C246D2I / E3C242D2I only)
/
Save User Default
Type a prole name and press enter to save your settings as user default.
Load User Default
Load previously saved user defaults.
Setting wrong values in this sec tion may cause the system to malfunction.
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3.3.1 CPU Conguration
Software Guard Extensions (SGX)
Use this item to enable or disable So ware Controlled Soware Guard Extensions (SGX).
Hyper Threading
Intel Hyper reading Technology allows multiple threads to run on each core, so that the
overall performance on threaded soware is improved.
(Supported dep ending on your CPU)
Active Processor Cores
Select the number of cores to enable in each processor package.
C States
Enable CPU C States Support for power saving. It is recommended to keep C3, C6
and C7 all enabled for better power saving.
(C246 WSI)
/ CPU C States Support
(E3C246D2I / E3C242D2I)
Enhanced Halt State (C1E)
Enable Enhanced Halt State (C1E) for lower power consumption.
English
CPU C3 State Support
Enable C3 sleep state for lower power consumption.
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CPU C6 State Support
Enable C6 deep sleep state for lower power consumption.
CPU C7 State Support
Enable C7 deep sleep state for lower power consumption.
Package C State Support
Enable CPU, PCIe, Memory, Graphics C State Support for power saving.
CPU Thermal Throttling
Enable CPU internal thermal control mechanisms to keep the CPU from overheating.
(C246 WSI only)
Intel Virtualization Technology
Intel Vi rtualization Technolog y allows a plat form to run multiple operat ing systems
and applications in independent partitions, so that one computer system can function as
multiple virtual systems.
(E3C246D2I / E3C242D2I)
VT-d
Intel® Virtualization Technology for Directed I/O helps your virtual machine monitor
better utilize hardware by improving application compatibility and reliability, and
providing additional levels of manageability, security, isolation, and I/O performance.
Hardware Prefetcher
Automatically prefetch data and code for the processor. Enable for better performance.
Adjacent Cache Line Prefetch
Automatically prefetch the subsequent cache line while retrieving the currently requested
cache line. Enable for better performance.
CPU AES
Use this to enable or disable CPU Advanced Encr yption Standard instructions.
Intel SpeedStep(tm)
E3C242D2I)
(C246 WSI only)
/ Intel SpeedStep Technology
(E3C246D2I /
Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch
between multiple frequencies and voltage points to enable power saving. e default value
is [Enabled]. Conguration options: [Enabled] and [Disabled]. is item will be hidden if
the current CPU does not support Intel SpeedStep technology.
Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.
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Turbo Mode
Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode
allows processor cores to run faster than marked frequency in specic conditions. e de-
fault value is [Enabled].
(C246 WSI only)
Enable Intel TXT Support
Use this to enable or disable Intel Trusted Execution Technology.
Long Duration Power Limit
Congure Package Power Limit 1 in watts. When the limit is exceeded, the CPU ratio will
be lowered aer a period of time. A lower limit can protect the CPU and save power, while
a higher limit may improve performance.
Long Duration Maintained
Congure the period of time until the CPU ratio is lowered when the Long Duration
Power Limit is exceeded.
Short Duration Power Limit
Congure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will
be lowered immediately. A lower limit can protect the CPU and save power, while a higher
limit may improve performance.
CPU Thermal Throttling
Enable CPU internal thermal control mechanisms to keep the CPU from overheating.
(E3C246D2I / E3C242D2I only)
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3.3.2 DRAM Conguration
DRAM Frequency
If [Auto] is selected, the motherboard will detect the memory modu le(s) inserted and
assign the appropriate frequency automatically.
ECC Support
Use this item to enable or disable DDR ECC Support.
(C246 WSI only)
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3.3.3 Chipset Conguration
Primary Graphics Adapter
If PCI Express graphics card is installed on the motherboard, you may use this option to
select PCI Express or Onboard as the primary graphics adapter.
(E3C246D2I / E3C242D2I only)
(E3C246D2I / E3C242D2I only)
(E3C246D2I / E3C242D2I only)
(C246 WSI only)
English
Onboard VGA
Use this to enable or disable the Onboard VGA function. e default value is [Auto].
Onboard LAN1
Use this to enable or disable the Onboard LAN1 function. e default value is [Auto].
Onboard LAN2
Use this to enable or disable the Onboard LAN2 function. e default value is [Auto].
Top of Lower Usable Dram
Maximum Value of TOLUD. Dynamic assignment would adjust TOLUD automatically
based on largest MMIO length of installed graphic controller.
(C246 WSI only)
VT-d
Intel Virtualization Technology for Directed I/O helps your virtual machine monitor bet-
ter utilize hardware by improving application compatibility and reliability, and providing
additional levels of manageabilit y, security, isolation, and I/O performance.
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Share Memory
Congure the size of memory that is allocated to the integrated graphics processor when
the system boots up.
Intel AMT
Use this option to enable or disable Intel(R) Active Management Technology BIOS Exten-
sion. Please be noted that the iAMT H/W is always enabled. is option just controls the
BIOS extension execution. If enabled, this requires additional rmware in the SPI device.
Above 4G Decoding
Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if
the system supports 64 bit PCI decoding).
(C246 WSI only)
(C246 WSI only)
(E3C246D2I / E3C242D2I only)
PCIE 7 Link Width
is allows you to select PCIE 7 Link Width. e default value is [x16].
PCIE 7 Link Speed
is allows you to select PCIE 7 Link Speed. e default value is [Auto].
PCIE7 ASPM Support
is option enables or disables the ASPM support for PCIE7.
OCULINK Speed
is allows you to select OCULINK Link Speed. e default value is [Auto].
(E3C246D2I / E3C242D2I only)
OCULINK ASPM Support
is option enables or disables the ASPM support for OCULINK.
Above 4G Decoding
Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if
the system supports 64 bit PCI decoding).
IGPU Multi-Monitor
Select disable to disable the integrated graphics when an external graphics card is installed.
Select enable to keep the integrated graphics enabled at all times.
Onboard HDMI HD Audio
is allows you to enable or disable the Onboard HDMI HD Audio feature.
Onboard LAN1 (I210)
is tem allows you to enable or disable the Onboard LAN 1 feature.
(E3C246D2I / E3C242D2I only)
(C246 WSI only)
(C246 WSI only)
(C246 WSI only)
(C246 WSI only)
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Onboard LAN2 (I219)
is allows you to enable or disable the Onboard LAN 2 feature.
(C246 WSI only)
SR-IOV Support
If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO
Virtualization Support.
Onboard HD Audio
Enable/disable onboard HD audio. Set to Auto to enable onboard HD audio and
automatically disable it when a sound card is installed.
Front Panel
Enable/disable front panel HD audio.
(C246 WSI only)
(C246 WSI only)
Restore on AC/Power Loss
is allows you to set the power state aer an unexpected AC/power loss. If [Power O] is
selected, the AC/power remains o when the power recovers. If [Power On] is selected, the
AC/power resumes and the system starts to boot up when the power recovers. If [Last State]
is selected, it will recover to the state before AC/power loss.
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3.3.4 Storage Conguration
Hard Disk S.M.A.R.T.
S.M.A.R.T. stands for Self-Monitoring, Analysis, and Reporting Technology. It is a
monitoring system for computer hard disk drives to detect and report on various
indicators or reliability.
SATA Controller
Use this item to enable or disable SATA Controllers.
SATA/M.2_SATA Mode Selection
Identify the SATA/M.2_SATA port is connected to Solid State Drive or Hard Disk Drive.
Press <Ctrl+I> to enter RAID ROM during UEFI POST process.
Support Aggressive Link Power Management
Use this item to enable or disable SALP.
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3.3.5 ACPI Conguration
Suspend to RAM
Select disable for ACPI suspend type S1. It is recommended to select auto for ACPI
S3 power saving.
(C246 WSI only)
PCIE Devices Power On
Use this item to enable or disable PCIE devices to turn on the system from the power-so-
o mode.
Ring-In Power On
Use this item to enable or disable Ring-In signals to turn on the system from the power-
so-o mode.
RTC Alarm Power On
Use this item to enable or disable RTC (Real Time Clock) to power on the system.
USB Keyboard/Remote Power On
English
Allow the system to be waked up by an USB keyboard or remote controller.
USB Mouse Power On
Allow the system to be waked up by an USB mouse.
(C246 WSI only)
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3.3.6 USB Conguration
Legacy USB Support
Use this option to enable or disable legacy support for USB devices. e default value is
[Enabled].
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3.3.7 Super IO Conguration
(C246 WSI)
Serial Port
Use this item to enable or disable the onboard serial port.
Serial Port Address
Use this item to select an optimal setting for Super IO device.
(E3C246D2I / E3C242D2I only)
Serial Port 1 Conguration
Use this item to set parameters of Serial Port 1 (COM1).
Serial Port
Use this item to enable or disable the onboard serial port.
English
Change Settings
Use this item to select an optimal setting for Super IO device.
SOL Port Conguration
Use this item to set parameters of SOL.
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SOL Port Conguration
Use this item to enable or disable Serial Port (SOL).
SOL Port Address
Use this item to select an optimal setting for Super IO device.
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3.3.8 Serial Port Console Redirection
COM1 / SOL
(E3C246D2I / E3C242D2I only)
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
Option Description
VT10 0 ASCII character set
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VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set
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Bits Per Second
Use this item to select the serial por t transmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [57600] and [115200].
Data Bits
Use this item to set the data transmission size. e options include [7] and [8] (Bits).
Parity
Use this item to select the parity bit. e options include [None], [Even], [Odd], [Mark] and
[Space].
Stop Bits
e item indicates the end of a serial data packet. e standard setting is [1] Stop Bit. Select
[2] Stop Bits for slower devices.
Flow Control
Use this item to set t he f low control to prevent data loss from buf fer overflow. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None] and [Hardware
RTS/CTS].
VT-UTF8 Combo Key Support
Use this item to enable or disable the VT-UTF8 Combo Key Support for ANSI/VT100
terminals.
Recorder Mode
Use this item to enable or disable Recorder Mode to capture terminal data and send it as
text messages.
Resolution 100x31
Use this item to enable or disable extended terminal resolution support.
Legacy OS Redirection Resolution
Use this item to select the number of rows and columns used in legacy OS redirection.
Putty Keypad
Use this item to select Function Key and Keypad on Putty.
Redirection Aer BIOS POST
If the [LoadBooster] is selected, legacy console redirection is disabled before booting to
legacy OS. If [Always Enabled] is selected, legacy console redirection is enabled for legacy
OS. e default value is [Always Enabled].
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Legacy Console Redirection
Legacy Console Redirection Settings
Use this option to congure Legacy Console Redirection Settings, and specify how your
computer and the host computer to which you are connected exchange information.
Redirection COM Port
Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages.
Resolution
On Legacy OS, the Number of Rows and Columns supported redirection.
Redirect Aer POST
When Bootloader is selected, then Legacy Console Redirection is disabled before booting
to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled
for legacy OS. Default setting for this option is set to Always Enable.
Serial Port for Out-of-Band Management/Windows Emergency
Management Services (EMS)
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
Option Description
VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set
English
Bits Per Second
Use this item to select the seria l port t ra nsmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [57600] and [115200].
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Flow Control
Use this item to set the f low cont rol to prevent data loss from buf fer over f low. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None], [Hardware RTS/
CTS], and [Soware Xon/Xo].
Data Bits
Parity
Stop Bits
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3.3.9 H/W Monitor
In this section, it allows you to monitor the status of the hardware on your system, includ-
ing the parameters of t he CPU temperature, motherboard temperature, CPU fan speed,
chassis fan speed, and the critical voltage.
(C246 WSI)
FAN1 Setting
Select a fan mode for FAN, or choose Customize to set 5 CPU temperatures and assign a
respective fan speed for each temperature.
FAN2 Setting
Select a fan mode for FAN, or choose Customize to set 5 CPU temperatures and assign a
respective fan speed for each temperature.
FAN3 Setting
Select a fan mode for FAN, or choose Customize to set 5 CPU temperatures and assign a
respective fan speed for each temperature.
English
Watch Dog Timer
is allows you to enable or disable the Watch Dog Timer. e default value is [Disabled].
Case Open Feature
Enable or disable Case Open Feature to detect whether the chassis cover has been removed.
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(E3C246D2I / E3C242D2I only)
FAN Control
If [Auto] is selected, the fan speed will controlled by BMC.
If [Manual] is selected, congure the items below.
CPU_ FAN1
is allows you to set the CPU fan1’s speed. e default value is [Smart Fan].
REAR_FAN1
is allows you to set the rear fan 1’s speed. e default value is [Smart Fan].
FRNT_FAN1
is allows you to set the front fan 1’s speed. e default value is [Smart Fan].
Smart Fan Control
is allows you to set the Smart fan’s level speed.
Smart Fan Duty Control
Smart Fan Duty x (x means 1 to 11 stage)
is allows you to set duty cycle for each stage.
Smart Fan Temp Control
Smart Fan Temp x (x means 1 to 11 stage)
is allows you to set temperature for each stage.
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3.3.10 Runtime Error Logging
C246 WSI only:
WHEA Support
Use this item to enable or disable Windows Hardware Error Architecture.
E3C246D2I / E3C242D2I only:
Runtime Error Logging System Enabling
Use this item to enable or disable Runtime Error Logging System.
Memory Error Enabling
Memory enabling and logging setup option.
PCI/PCI Error Enabling
Use this item to enable or disable PCI errors.
Corrected Error Enable
English
Use this item to enable or disable Correctable errors.
Uncorrected Error Enable
Use this item to enable or disable Uncorrectable errors.
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Fatal Error Enable
Use this item to enable or disable Fatal errors.
E3C246D2I / E3C242D2I / C246 WSI
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3.3.11 Intel SPS Conguration
Conguration
SPS sc ree n dis plays th e Intel SPS Config u rat ion information, suc h as Operatio nal
Firmware Version and Firmware State.
(C246 WSI only)
(E3C246D2I / E3C242D2I only)
/ Server ME
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3.3.12 Intel(R) Bios Guard Technology
Intel Bios Guard Support
Use this to enable or disable Intel Bios Guard Support. e default value is [Disabled].
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3.3.13 Instant Flash
Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI
update tool allows you to update system UEFI without entering operating systems
rst like MS-DOS or Windows®. Just save the new UEFI le to your USB ash drive,
oppy disk or hard drive and launch this tool, then you can update your UEFI only
in a few clicks without preparing an additional oppy diskette or other compli-
cated ash utility. Please be noted that the USB ash drive or hard drive must use
FAT32/16/12 le system. If you execute Instant Flash utility, the utility will show the
UEFI les and their respective information. Select the proper UEFI le to update
your UEFI, and reboot your system aer the UEFI update process is completed.
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3.4 Server Mgmt
(E3C246D2I / E3C242D2I only)
Wait For BMC
Wai t Fo r BM C re sponse for s pec i f ied t ime o ut . BMC star t s at the same t i me when
BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC
interfaces.
Inventory Support
is will execute inventor y function for system. Enabling this item will take some time at
system boot.
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3.4.1 System Event Log
SEL Components
Change this to enable ro disable event logging for error/progress codes during boot.
Erase SEL
Use this to choose options for earsing SEL.
When SEL is Full
Use this to choose options for reactions to a full SEL .
Log EFI Status Codes
Use this item to disable the logging of EFI Status Codes or log only error code or only
progress code or both.
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3.4.2 BMC Network Conguration
Lan Channel (Failover)
E3C246D2I / E3C242D2I / C246 WSI
Manual Setting IPMI LAN
If [No] is selected, t he IP address is assigned by DHCP. If you prefer using a static IP
address, toggle to [Yes], and the changes take eect aer the system reboots. e default
value is [No].
Conguration Address Source
Select to congure BMC network parameters statically or dynamically(by BIOS or BMC).
Conguration options: [Static] and [DHCP].
Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for
BMC LAN channel conguration.
DHCP: IP address, Subnet Mask and Gateway Address are automatically assigned by the
network 's DHCP server.
When [DHCP] or [Static] is selected , do NOT modify the BMC network settings on the
IPMI web page.
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e default login information for the IPMI web interface is:
Username: admin
Password: admin
For more instructions on how to set up remote control environment and u se the IPMI management platform, please refer to the IPMI Conguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/faq.asp
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3.5 Security
In this section, you may set or change the supervisor/user password for the system. For the
user password, you may also clear it.
Supervisor Password
Set or change the password for the administrator account. Only the administrator
has authority to change the settings in the UEFI Setup Utility. Leave it blank and
press enter to remove the password.
User Password
Set or change the password for the user account. Users are unable to change the
settings in the UEFI Setup Utility. Leave it blank and press enter to remove the
password.
Secure Boot
Use this to enable or disable Secure Boot Control. e default value is [Disabled].
Enable to support Windows Server 2012 R2 or later versions Secure Boot.
Secure Boot Mode
Secure Boot mode selector: Standard/Custom. In Custom mode, Secure Boot Policy
variables can be congured by a physically present user without full authentication.
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3.5.1 Key Management
In this section, expert users can modify Secure Boot Policy variables without full authenti-
cation.
Factory Key Provision
Install factory default Secure Boot keys aer the platform reset and while the System
is in Setup mode.
Clear Secure Boot keys
Force System to Setup Mode - clear all Secure Boot Variables. Change takes eect
aer reboot.
Export Secure Boot variables
Copy NVRAM content of Secure Boot variables to les in a root folder on a le
system device.
Enroll E Image
English
Allow the image to run in Secure Boot mode. Enroll SHA256 Hash certicate of a
PE image into Authorized Signature Database (db).
Remove 'UEFI CA' from DB
Device Guard ready system must not list ‘Microso UEFI CA’ Certicate in Autho
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rized Signature database (db).
Restore DB defaults
Restore DB variable to factory defaults.
Platform Key(PK)
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Key Exchange Keys
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
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b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Forbidden Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized TimeStamps
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
English
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixedt
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OsRecovery Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Default, External, Mixed, Test
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3.6 Boot Screen
In this section, it will display the available devices on your system for you to congure the
boot settings and the boot priority.
Boot Option #1
Use this item to set the system boot order.
Boot Option #2
Use this item to set the system boot order.
Boot Option #3
Use this item to set the system boot order.
Boot Option Filter
is option controls Legacy/UEFI ROMs priority.
USB Device BBS Priorities
English
is page will show only when system install USB Storage.
Fast Boot
Fast Boot minimizes your computer's boot time. In fast mode you may not boot
from an USB storage device. Ultra Fast mode is only supported by Windows 8.1
and the VBIOS must support UEFI GOP if you are using an external graphics card.
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Please notice that Ultra Fast mode will boot so fast that the only way to enter this
UEFI Setup Utility is to Clear CMOS or run the Restart to UEFI utility in Windows.
Boot From Onboard LAN
Use this item to enable or disable the Boot From Onboard LAN feature.
Setup Prompt Timeout
is shows the number of seconds to wait for setup activation key. 65535(0XFFFF) means
indenite waiting.
Bootup Num-Lock
If this item is set to [On], it will automatically activate the Numeric Lock function aer
boot-up.
Boot Beep
Select whether the Boot Beep should be turned on or o when the system boots up. Please
note that a buzzer is needed.
Full Screen Logo
Use this item to enable or disable OEM Logo. e default value is [Enabled].
AddOn ROM Display
Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”
but you want to see the AddOn ROM information when the system boots, please select
[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].
Boot Failure Guard Message
If the computer fails to boot for a number of times the system automatically restores the
default settings.
(C246 WSI only)
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3.6.1 CSM Parameters
CSM
Enable to launch the Compatibility Support Module. Please do not disable unless
you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your
devices support UEFI, you may also disable CSM for faster boot speed.
Launch Other Storage OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only. Select Do not launch to not execute both
legacy and UEFI option ROM.
Launch Video OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy
only to run those that support legacy option ROM only. Select Do not launch to not
execute both legacy and UEFI option ROM.
PCIE7 Slot OpROM
English
is option controls Legacy/UEFI ROMs priority.
M2_1 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
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OCU1 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
E3C246D2I / E3C242D2I / C246 WSI
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English
3.7 Event Logs
Change Smbios Event Log Settings
is allows you to congure the Smbios Event Log Settings.
When entering the item, you will see the followings:
Smbios Event Log
Use this item to enable or disable all features of the SMBIOS Event Logging during system
boot.
Erase Event Log
The options include [No], [Yes, Next reset] and [Yes, Ever y reset]. If Yes is selected, all
logged events will be erased.
When Log is Full
Use this item to choose options for reactions to a fu ll Smbios Event Log. The options
include [Do Nothing] and [Erase Immediately].
Log System Boot Event
Choose option to enable/disable logging of System boot event.
View Smbios Event Log
Press <Enter> to view the Smbios Event Log records.
All values changed here do not take eect until computer is restar ted.
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3.8 Exit Screen
Save Changes and Exit
When you select this option, the following message “Save conguration changes and exit
setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI
SETUP UTILITY.
Discard Changes and Exit
When you select this option, the following message “Discard changes and exit setup?” will
pop-out. Press <ESC> key or select [Yes] to exit the UEFI SETUP UTILITY without saving
any changes.
Discard Changes
When you select this option, the following message “Discard changes?” will pop-out. Press
<F7> key or select [Yes] to discard all changes.
Load UEFI Defaults
Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.
Boot Override
ese items displays the available devices. Select an item to start booting from the selected
device.
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Chapter 4 Software Support
4.1 Install Operating System
is motherboard supports various Microso® Windows® / Linux compliant. Because
motherboard settings and hardware options vary, use the setup procedures in this chapter
for general reference only. Refer to your OS documentation for more information.
*Please download the Intel® SATA Floppy Image driver from the ASRock R ack’s website (www.asrockrack.com)
to your USB drive or simply install the SATA driver from the Support CD while installing OS in SATA RAID
mode.
4.2 Support CD Information
e Support CD that came with the motherboard contains necessary drivers and useful
utilities that enhance the motherboard’s features.
4.2.1 Running The Support CD
To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD
automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the
Main Menu does not appear automatically, locate and double click on the le “ASRSetup.
exe” from the root folder in the Support CD to display the menu.
4.2.2 Drivers Menu
The Drivers Menu shows the available device’s drivers if the system detects installed
devices. Please insta ll the necessary drivers to activate the devices.
4.2.3 Utilities Menu
e Utilities Menu shows the application sowares that the motherboard supports. Click
on a specic item then follow the installation wizard to install it.
4.2.4 Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome
to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your
dealer for further information.
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Chapter 5 Troubleshooting
5.1 Troubleshooting Procedures
Follow the procedures below to troubleshoot your system.
Always unplug the power cord before adding, removing or changing any hardware component s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.
1. Disconnect the power cable and check whether the PWR LED is o.
2. Unplug all cables, connectors and remove all add-on cards from the motherboard.
Make sure that the jumpers are set to default settings.
3. Conrm that there are no short circuits between the motherboard and the chassis.
4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power
LED.
If there is no power...
1. Conrm that there are no short circuits between the motherboard and the chassis.
2. Make sure that the jumpers are set to default settings.
3. Check the settings of the 115V/230V switch on the power supply.
4. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
If there is no video...
1. Try replugging the monitor cables and power cord.
2. Check for memory errors.
If there are memory errors...
1. Verify that the DIMM modules are properly seated in the slots.
2. Use recommended DDR4 ECC UDIMMs.
3. If you have installed more than one DIMM modules, they should be identical with the
same brand, speed, size and chip-type.
4. Try inserting dierent DIMM modules into dierent slots to identif y fault y ones.
5. Check the settings of the 115V/230V switch on the power supply.
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Unable to save system setup congurations...
1. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
2. Conrm whether your power supply provides adaquate and stable power.
Other problems...
1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:
http://www.asrockrack.com/support
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5.2 Technical Support Procedures
If you have tried the troubleshooting procedures mentioned above and the problems
are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng
information:
1. Your contact information
2. Model name, BIOS version and problem type.
3. System conguration.
4. Problem description.
You may contact ASRock Rack’s technical support at:
http://www.asrockrack.com/support/tsd.asp
5.3 Returning Merchandise for Service
For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of
purchase is required. By calling your vendor or going to our RMA website (http://event.
asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)
number.
The R MA number should be displayed on the outside of the shipping car ton which is
mailed prepaid or hand-carried when you return the motherboard to the manufacturer.
Shipping and handling charges will be applied for all orders that must be mailed when
service is complete.
Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to
alteration, misuse, abuse or improper maintenance of products.
Contact your distributor rst for any product related problems during the warranty period.
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