ASRock Rack C246 WS User Manual

C246 WS

User Manual

Version 1.0

Published January 2019

Copyright©2019 ASRock Rack INC. All rights reserved.

Version 1.0

Published April 2019

Copyright©2019 ASRock Rack Inc. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Rack’s Website: www.ASRockRack.com

Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack,

you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you

may contact your dealer for further information.

ASRock Rack Incorporation

6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,

Taipei City 112, Taiwan (R.O.C.)

e terms HDMI™ and HDMI High-Denition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Unique Features 5

1.4 Motherboard Layout 6

1.5 Onboard LED Indicators 9

1.6 I/O Panel 10

1.7 Block Diagram 11

Chapter 2 Installation 12

2.1 Screw Holes 12

2.2 Pre-installation Precautions 12

2.3 Installing the CPU 13

2.4 Installing the CPU Fan and Heatsink 15

2.5 Installation of Memory Modules (DIMM) 16

2.6 Expansion Slots (PCI and PCI Express Slots) 18

2.7 Jumper Setup 19

2.8 Onboard Headers and Connectors 20

2.9 Dr. Debug 26

2.10 Driver Installation Guide 32

2.11 Dual LAN and Teaming Operation Guide 33

2.12 M.2_SSD (NGFF) Module Installation Guide (M2_1 / M2_2) 34

Chapter 3 UEFI Setup Utility 39

3.1 Introduction 39

3.1.1 UEFI Menu Bar 39

3.1.2 Navigation Keys 40

3.2 Main Screen 41

3.3 Advanced Screen 42

3.3.1 CPU Conguration 43

3.3.2 DRAM Conguration 46

3.3.3 Chipset Conguration 47

3.3.4 Storage Conguration 50

3.3.5 ACPI Conguration 52

3.3.6 USB Conguration 53

3.3.7 Super IO Conguration 54

3.3.8 Serial Port Console Redirection 55

3.3.9 H/W Monitor 58

3.3.10 Runtime Error Logging 60

3.3.11 Intel ME Conguration 61

3.3.12 Intel(R) Bios Guard Technology 62

3.3.13 Instant Flash 63

3.4 Security 64

3.4.1 Key Management 65

3.5 Boot Screen 69

3.5.1 CSM Parameters 71

3.6 Event Logs 73

3.7 Exit Screen 75

Chapter 4 Software Support 76

4.1 Install Operating System 76

4.2 Support CD Information 76

4.2.1 Running The Support CD 76

4.2.2 Drivers Menu 76

4.2.3 Utilities Menu 76

4.2.4 Contact Information 76

Chapter 5 Troubleshooting 77

5.1 Troubleshooting Procedures 77

5.2 Technical Support Procedures 79

5.3 Returning Merchandise for Service 79

Chapter 1 Introduction

ank you for purchasing ASRock Rack C246 WS motherboard, a reliable

motherboard produced under ASRock Rack’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock Rack’s

commitment to quality and endurance.

In this manual, chapter 1 and 2 contains introduction of the motherboard and step-

by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration

guide to BIOS setup and information of the Support CD.

Becau se the motherboard specications and the BIOS soware might be updated, the con­tent of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be avail able on ASRock Rack website without
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com

If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/

C246 WS

1.1 Package Contents

ASRock Rack C246 WS Motherboard

•

(ATX Form Factor: 12-in x 9.6-in, 30.5 cm x24.4 cm)

Support CD

•

Quick Installation Guide

•

1 x SATA3 Cable (60cm)

•

1 x I/O Shield

•

2 x Screws for M.2 Sockets

•

If any items are missing or appear damaged, contac t your authoriz ed dealer.

English

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1.2 Specications

C246 WS

MB Physical Status

Form Factor ATX
Dimension 12” x 9.6” (30.5 cm x24.4 cm)
Processor System

CPU Supports Intel® Xeon® E-2100 Series Processors
Socket Single Socket LGA1151
Chipset Intel® C246
System Memory
Capacity - 4 x 288-pin DDR4 DIMM slots

- Support up to 64GB DDR4 ECC/non-ECC UDIMM

Type - Dual Channel DDR4 memory technology

- Supports DDR4 ECC/non-ECC UDIMM (client O.S only)

DIMM Size Per

DIMM
DIMM

Frequency
Vol t age 1.2V
Expansion Slot
PCIe 3.0 x 16 SLOT6: Gen3 x16 link, auto switch to x8 link if SLOT4 is

PCIe 3.0 x 8 SLOT2: Gen3 x8 link (ME), Gen3 x4 link(EE); shared with

PCIe 3.0 x 1 SLOT7
PCI 32 bit PCI1
Storage
SATA Controller Intel® C246 : 8 x SATA3 6.0 Gb/s, support RAID 0, 1, 5, 10
Additional

Controller
Audio
Audio Codec Realtek ALC892
Ethernet
Interface 1000 /100 /10 Mbps
On Board 2 x RJ45 GLAN by Intel® i210 + Intel® i219LM

ECC and non-EDD UDIMM : 16GB, 8GB, 4GB

- Non-ECC UDIMM: 2666/2400/2133 MHz

- ECC UDIMM: 2666/2400/2133 MHz

occupied

SLOT4: Gen3 x16 link (ME), Gen3 x8 link(EE)

M2_2

Marvell SE9172: 4 x SATA3 6.0 Gb/s, support R AID 0, 1, 5, 10

- Supports Wake-On-LAN

- Supports Energy Ecient Ethernet 802.3az

- Supports Dual LAN with Teaming function

- Supports PXE

2 3

Management
Features - Watch Dog

- NMI
Graphics
Controller CPU pGFX
Rear Panel I/O
USB 3.1 Gen1

Ports
VGA Port 1 x D-Sub
Serial Port 1
HDMI Port 1
Display Port 1
LAN Port - RJ45: 2 x GLAN(by Intel® i210 + Intel® i219LM)

Audio 1 (5+1 jack)
Internal Connector
Auxiliary Panel

Header
TPM Header 1
Fan Header 6x Fan
ATX Power 1 (24-pin) + 1 (8-pin)
USB 3.0 Header 1 (support 2 x USB 3.0 ports)
USB 2.0 Header 3 (supports 6 x USB 2.0 ports)
M.2 M2_1:

SATADOM 1 (shared with M.2)
80 debug port

LED
Buzzer 1
ClearCMOS 1 (short pad)
SGPIO 2
Front Panel 1 (RST, PWRBTN, HDDLED, PWRLED)
Speaker 1 (4pin)
TR1 1
Audio 1
NMI Button

Header

3 x TypeA + 1 x TypeC ports

- LAN Ports with LED (ACT/LINK LED and SPEED LED)

1 (includes chassis intrusion, front LAN LED)

(2230/2242/2260/2280/22110, Supports PCIE3.0(X4)/SATA3)

M2_2:

(2230/2242/2260/2280/22110, Supports PCIE3.0(X4))

M2_ 3 (BTO) :

(2230, WiFi/ BT antena)

1

1

C246 WS

English

System BIOS
BI O S Ty p e 256 Mb AMI UEFI Legal BIOS
BIOS Features - Plug and Play (PnP)

- ACPI 2.0 Compliance Wake Up Events

- SMBIOS 2.8.0 Support

- ASRock Rack Instant Flash
Hardware Monitor
Temperature - CPU/PCH Temperature Sensing

- MB/Card side/TR1 Temperature Sensing
Fan - CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by

CPU Temperature)

- Fan Multi-Speed Control
Vol t age Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, VCCM,

VCCIO, VCCSA, VCCST_SFR, V1.0M, 3VSB
Support OS
OS Microso® Windows®

- Windows 10 (64bit)

Linux®

- RedHat Enterprise Linux Server 6.9 (64 bit) / 7.4 (64 bit) /

8.1 (64 bit)

- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)

- Ubuntu 16.04 (64 bit) / 18.04 (64 bit)

Virtual

- VMWare® ESXi 6.5 u1

*Please refer to our website for the latest OS suppor t list.
*On the U buntu 16.04 (64bit)/18.04 (64 bit) sys tem, Intel Raid mode only sup­ports UEFI BOOT.
*Marvell RAID mode does not support Linux OS in stall ation.
*In RedHat Enterprise Linux Server 7.4 (64 bit), plea se disable the Marvell
9172 controlle r in the BIOS.

Environment
Temperature Operation temperature: 10°C ~ 35°C / Non operation

temperature: -40°C ~ 70°C

NOTE: Please refer to our website for the latest specications.

is motherboard suppor ts Wake from on Board LAN. To use this function, please make

English

4 5

sure that the “Wake on Mag ic Packe t from power o state” is enabled in Device Manager
> Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is
enabled in UEFI SETUP UTILITY > Advance d > ACPI Conguration. A er that , onboard
LAN1&2 can wake up S5 under OS.

If you install Intel® LAN utility or Marvell SATA utility, thi s motherboard may fail Win­dows® Hardware Quality Lab (WHQL) certication tests . If you install the drivers only, it
will pa ss the WHQL tests.

1.3 Unique Features

ASRock Rack Instant Flash is a BIOS ash utility embedded in Flash ROM. is con-

venient BIOS update tool allows you to update system BIOS without entering operat-

ing systems rst like MS-DOS or Windows®. With this utility, you can press the <F6>

key during the POST or the <F2> key to enter into the BIOS setup menu to access

ASRock Rack Instant Flash. Just launch this tool and save the new BIOS le to your

USB ash drive, oppy disk or hard drive, then you can update your BIOS only in a

few clicks without preparing an additional oppy diskette or other complicated ash

utility. Please be noted that the USB ash drive or hard drive must use FAT32/16/12

le system.

C246 WS

English

1.4 Motherboard Layout

Intel

C246

CMOS

Battery

DDR4_B1 (64 bit, 288-pin module)

DDR4_B2 (64 bit, 288-pin module)

DDR4_A1 (64 bit, 288-pin module)

DDR4_A2 (64 bit, 288-pin module)

ATXPWR1

BIOS
ROM

24.4cm (9.6 in)

C246 WS

ATX12V1

CPU_FAN1

Supe r

I/O

PCIE6

RoHS

1

HD_AUDIO1

USB_3_4

1

HDLED RESET

PLED PWRBTN

PANEL1

1

SPEAKER1

1

LAN2

USB 3.1

Dr.

Debug

PCIE4

COM1

HDM I1

TPM1

1

AUX_PANEL1

REAR_FAN1

FRNT_FAN1

FRNT_FAN2

USB3_1_2

PCI1

PCIE2

PCIE7

BUZZER1

SATA_7

SATA_6

SATA_5

SATA_4

SATAPWR1

SATA_3

SATA_2

1

1

1

SATA_SGPIO1

SATA_SGPIO2

1

SATA_0 (Red)

SATA_PWR1

1

SEC_OR1

3

1

2

6

4

5

15

19

8

7

21
22

24

11

12

30

31

35

32

VGA1

LAN1

USB 3.1

23

CLRMOS1

37

39

DIS PLAY1

T: USB3_1
B: USB3_2

Top:

Centra l/Bas s

Top:

LINE IN

Center :

REAR SPK

Center :

FRONT

Bottom :

Optica l

SPDIF

Bottom :

MIC IN

FRNT_FAN3

FRNT_FAN4

USB_5_6

1

M_SATA_3

M_SATA_2

M_SATA_1

M_SATA_0

25

28

29

27

SATA_1

1

T 1

R

38

PEG_CFG1

USB_1_2

1

33

M2_2

M2_3

M2_3_CT1

NUT30_2

NUT42_2

NUT60_2

NUT80_2

NUT110_2

M2_1

NUT30_1

NUT42_1

NUT60_1

NUT80_1

NUT110_1

10

9

13

14

16
17

18

20

26

36

30. 5cm (12 .0 in)

40

41

42

43

Antenna

(BTO)

(BTO )

T: USB3_3
B: USB3_4

1

NMI_BTN1

34

English

6 7

No. Description

1 Rear Fan Connector (REAR _FAN1)

2 ATX 12V Power Connector (ATX12V1)

3 ATX Power Connector (ATXPWR1)

4 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1, Blue)*

5 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2, White)*

6 CPU Fan Connector (CPU_FAN1)

7 Front Fan Connector (FRNT_FAN1)

8 Front Fan Connector (FRNT_FAN2)

9 Front Fan Connector (FRNT_FAN3)

10 Front Fan Connector (FRNT_FAN4)

11 SATA SGPIO Connector (SATA_SGPIO1)

12 SATA SGPIO Connector (SATA_SGPIO2)

13 SATA DOM Power Header (SATA_PWR1)

14 USB 2.0 Header (USB_5_6)

15 USB 3.0 Header (USB3_1_2)

16 SATA DOM Power Jumper (SATAPWR1)

17 SATA3 DOM Connector (SATA_0), Red

18 SATA3 Connector (SATA_1)

19 SATA3 Connector (SATA_3)

20 SATA3 Connector (SATA_2)

21 SATA3 Connector (SATA_5)

22 SATA3 C onnector (SATA_4)

23 SATA3 Connector (SATA_7)

24 SATA3 Connector (SATA_6)

25 SATA3 Connector (M_ SATA_1)

26 SATA3 Connector (M_SATA_0)

27 SATA3 Connector (M_SATA_3)

28 SATA3 Connector (M_SATA_2)

29 System Panel Header (PANEL1)

30 Auxiliary Panel Header (AUX_PANEL1)

31 USB 2.0 Header (USB_3_4)

32 TPM Header (TPM1)

33 USB 2.0 Header (USB_1_2)

C246 WS

English

No. Description

34 Non Maskable Interrupt Button (NMI_BTN1)

35 Flash Descriptor Security Override Jumper (SEC_OR1)

36 Speaker Header (SPEAKER1)

37 PCI Express Graphics Conguration Jumper (PEG_CFG1)

38 ermal Sensor Header (TR1)

39 Front Panel Audio Header (HD_AUDIO1)

40 M.2 Socket (M2_2) (Type 2230/2242/2260/2280/22110)

41 M.2 Socket (M2_3) (Type 2230)

(optional: BTO)

42 M.2 Socket (M2 _1) (Type 2230/2242/2260/2280/22110)

43 Clear CMOS Pad (CLRMOS1)

*For DIMM in stallation and conguration instructions, ple ase see p.16 (Installation of Memory Modules
(DIMM)) for more detail s.

English

8 9

1.5 Onboard LED Indicators

Intel

C246

DDR4_B1 (64 bit, 288-pin module)

DDR4_B2 (64 bit, 288-pin module)

DDR4_A1 (64 bit, 288-pin module)

DDR4_A2 (64 bit, 288-pin module)

C246 WS

RoHS

1

1

1

1

1

1

1

1

1

1

1

1

1

M2_3_CT1

NUT30_2

NUT42_2

NUT60_2

NUT80_2

NUT110_2

NUT30_1

NUT42_1

NUT60_1

NUT80_1

NUT110_1

1

1

C246 WS

No. Item Status Description

1 SB_PWR1 Green STB PWR ready

English

1.6 I/O Panel

7

1

2

3

4

5

6

8

9

11

14

12

15

10

13

16

No. Description No. Description

1 Serial Port (COM1) 9 USB 3.1 Gen1 Type C Port (USB3_3)

2 VGA Por t ( VGA1) 10

Antenna Bracket

Order)

(optional: Build To

3 Display Port (DISPLAY1) 11 Central / Bass (Orange)

4 HDMI Port (HDMI1) 12 Rear Speaker (Black)

5 LAN RJ-45 Port (LAN1)* 13 Optica l SPDIF Out Port (SPDIF1)

6 USB 3.1 Gen1 Ports (USB3_1_2) 14 Line In (Light Blue)

7 LAN RJ-45 Port (LAN2)* 15 Front Speaker (Lime)

8 USB 3.1 Gen1 Type A Port (USB3_4) 16 Microphone (Pink)

LAN Port LED Indications

*ere are two LED next to the LAN port. Please refer to the table below for the LAN port

LED indications.

LAN Port LED Indications

ACT/LINK LED

SPEED LED

LAN Por t

Activity / Link LED Speed LED

English

Status Description Status Description

O No Link O 10M bps connection or no

link
Blinking Yellow Data Activity Ye l low 100M bps connection
On Link Green 1Gbps connection

10 11

1.7 Block Diagram

C246 WS

HDMI2.0

M.2 M-Key

2242/2280/22110

Slot 2 x8 , EE x4

Slot 7 x1

PCI

Display Port

BTO

M.2 E-Key 2230

For Wifi/BT

COM header

D-sub

LSPCON

Switch

PCIe 3.0 x1

Bridge

`

eDP 1.4x4

DP 1.2x4

DP 1.2x4

PCIe 3.0 x4

USB2.0 , CNVi

BIOS
Flash

SIO

PCIe x1

SPI

LPCTPM Header

Intel

Coffee Lake-S

CPU Skt-H4
(LGA 1151)

Intel
Cannon Lake
PCH-H C246

Channel A

Channel B

PCIe 3.0 x8

DMI 3.0 x4

2x USB 3.1Gen2/USB2.0

2x USB 3.1Gen2/USB2.0

6x USB 2.0

2x USB3.1 Gen2/USB2.0

PCIe 3.0x2/SATA3

PCIe x1

PCIe x1

8x SATA

PCIe x1

PCIe x1

Switch

PCIe 3.0 x8

SE9172

SE9172

I210

I219

(2)288-pin DDR4 DIMM slot

(2)288-pin DDR4 DIMM slot

Rear USB TypeA+C

Rear USB TypeA

M.2 M-Key

2242/2280/22110

1GbE

1GbE

Slot 4 x16 , EE x8

Slot 4 x16

Slot 6 x16

Slot 6 x16

Header

Headers

BTO

USB2.0

Connector

`

HD Audio

ALC892

English

Chapter 2 Installation

is is an ATX form factor (12'' x 9.6'', 30.5 cm x 24.4 cm) motherboard. Before you install

the motherboard, study the conguration of your chassis to ensure that the motherboard

ts into it.

Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.

2.1 Screw Holes

Place screws into the holes indicated by circles to secure the motherboard to the chassis.

Do not over-tighten the screws! Doing so may damage the motherboard.

2.2 Pre-installation Precautions

Take note of the following precautions before you insta ll motherboard components or

change any motherboard settings.

1. Unplug the power cord from the wall socket before touching any components.

2. To avoid damaging the motherboard ’s components due to static electricity, NEVER

place your motherboard directly on the carpet or the like. Also remember to use a

grounded wrist strap or touch a safety grounded object before you handle the compo-

nents.

3. Hold components by the edges and do not touch the ICs.

4. Whenever you uninstall any component, place it on a grounded anti-static pad or in

the bag that comes with the component.

5. When placing screws into the screw holes to secure the motherboard to the chassis,

please do not over-tighten the screws! Doing so may damage the motherboard.

Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cause severe damage to
the motherboard, peripherals, and/or components.

English

12 13

2.3 Installing the CPU

1. Before you in sert the 1151-Pin CPU into the sock et, please ch eck if the P nP cap is on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to in sert the CPU into the socket if above situation is found. Otherwise, the CPU
will be seriously damaged.

2. Unplug all power c ables before in stalling the CPU.

Illustrations in this User Manu al are provided for reference only and may slightly dier
from actual product ap pearances.

1

C246 WS

A

B

2

3

English

4

5

6

English

Please save and replace the cover if the processor i s removed. e cover must be placed if
you wish to return the motherboard for aer service.

14 15

2.4 Installing the CPU Fan and Heatsink

1 2

C246 WS

N

FA

_
U
P

C

English

2.5 Installation of Memory Modules (DIMM)

is motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and

supports Dual Channel Memory Technology.

1. For dual channel cong uration , you always need to in stall identical (the same b rand,
speed , size and chip-type) DDR4 DIMM pairs.

2. It is unable to activate Dual Channel Memor y Technology with only one or thre e memor y
module installed.

3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 sl ot;
otherwise , this motherboard and DIM M may be damaged.

Memory Conguration

DDR4_A2 DDR4_A1 DDR4_B2 DDR4_B1

1 Populated

2 Populated

3 Populated Populated

4 Populated Populated

5 Populated Populated Populated

6 Populated Populated Populated

7 Populated Populated

8 Populated Populated Populated Populated

*Number 7 an d 8 are for Dual Channel Memory Conguration.

e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

English

16 17

C246 WS

1

2

3

English

e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

2.6 Expansion Slots (PCI and PCI Express Slots)

ere is one PCI and 4 PCI Express slots on this motherboard.

PCI slot:

e PCI1 is used to install expansion cards that have 32-bit PCI interface.

PCIE slot:

PCIE2 (PCIe 3.0 x8 slot) is used for PCI Express x8 lane width cards.

PCIE4 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards.

PCIE6 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards.

PCIE7 (PCIe 3.0 x1 slot) is used for PCI Express x1 lane width cards.

*e M.2 slot (M2_2) is shared with the PCIE 2 slot. W hen M2_2 i s popul ated with a M.2 PCI E xpress modul e,

PCIE2 is disabled.

Slot Generation Mechanical Electrical Source

PCIE 7 3.0 x1 x1 PCH

PCIE 6 3.0 x16 x16 CPU

PCIE 4 3.0 x16 x8 CPU

PCIE 2 3.0 x8 x4 PCH

PCI Express Slot Conguration

PCIE 4 PCIE6

Single PCIE Card x0 x16

Two PCIE Cards x8 x8

Installing an expansion card

Step 1. Before installing an expansion card, please make sure that the power

supply is switched o or the power cord is unplugged. Please read the

documentation of the expansion card and make necessar y hardware

settings for the card before you start the installation.

Step 2. Remove the system unit cover (if your motherboard is already installed

in a chassis).

Step 3. Remove the bracket facing the slot that you intend to use. Keep the

screws for later use.

English

Step 4. Align the card connector with the slot and press rmly until the card is

completely seated on the slot.

Step 5. Fasten the card to the chassis with screws.

Step 6. Replace the system cover.

18 19

2.7 Jumper Setup

e illustration shows how jumpers are setup. When the jumper cap is placed on

the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper

is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”

when a jumper cap is placed on these 2 pins.

PCI Express Graphics

Conguration Jumper

(PEG_C FG1)

(see p.6, No. 37)

Security Override Jumper

(3-pin SEC_OR1)

(see p.6, No. 35)

Normal Mode (Default)

Descriptor Security

Override

PCIE6 force @ x8 x8

Not override (Default)

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SATA DOM Power Jumper

(3-pin SATA PWR1)

(see p.6, No. 16)

Consult the documentation that comes with your SATA DOM and check whether or not
Pin 7 requires 5V power supply.

If the connected SATA DOM requires 5V power supply, move the jumper c aps placed on the
SATA DOM Power Jumper (SATAPWR1) from pins 2-3 (default) to pins 1-2.

If the connected SATA DOM does NOT require 5V powe r supply, connect the SATA DOM
power cable to the SATA DOM power header (SATA_ PWR1) and there is no ne ed to change
the default jumper setting of the SATA DOM Power Jumpe r (pins 2-3).

Warning! Incorrec t setting of the SATA DOM Power Jumper (SATAPWR1) may cause dam­age to the motherboard or your SATA DOM.

SATA DOM (SATA_0)

requires 5V power supply

SATA DOM (SATA_0) does

NOT require 5V power sup-

ply (Default)

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2.8 Onboard Headers and Connectors

Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.

System Panel Header

(9-pi n PANEL1)

(see p.6, No. 29)

PWRBTN (Power Switch):

Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.

RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.

PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in S4 sleep state or powered o (S5).

HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.

e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connect­ing your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.

1

PLED+

PLED-

HDLED-

HDLED+

PWRBTN#

GND

GND

RESET#

GND

Co n nec t t h e pow er swit ch,

reset switch and system status

indicator on the chassis to this

he ader a ccording t o t he pi n

assignments. Particularly note

the positive and negative pins

before connecting the cables.

English

20 21

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Auxiliary Panel Header

(18-pin AUX_PANEL1)

(see p.6, No. 30)

A. Front panel SMBus connecting pin (6-1 pin FPSMB)
is hea der allows you to connec t SMBus (System Management Bus) equipment. It can
be used for communication between peripheral equipment in the system, which ha s slower
transmission rates, and power manage ment equipment.

B. Internet status indicator (2-pin LAN1_ LED, LAN2_LED)
ese two 2-pin headers allow you to use the Gigabit internet indicator cable to connect
to the LAN statu s indicator. When this indicator ickers, it mean s that the internet is prop­erly connected.

C. Cha ssis intrusion pin (2-pin CHASSIS)
is hea der is p rovided for host computer chassis with chassis intrusion detection designs.
In addition, it mu st also work with e xternal detection equipment, such as a chassi s intru­sion detection sensor or a microswitch. When this function is activated, if any cha ssis
component movement occ urs, the sensor will immediately detect it and send a signal to this
heade r, and the system will then record this chassis intrusion event . e default setting is
set to the CASEOPEN and GND pin; this function i s o.

A

B

is header supports multiple

functions on the front panel,

SMB _Al er t

SMB _CL K

LAN 1_L IN K

+3V SB

GND

SMB _DA TA

including the front panel SMB,

LED _PW R

LED _PW R

LAN 2_L IN K

internet status indicator and

1

GND

+5V SB

CAS EOP EN

C

chassis intrusion pin.

English

Serial ATA3 Connectors

(SATA _1)

(see p.6, No. 18)

(SATA_2)

(see p.6, No. 20)

(SATA _3)

(see p.6, No. 19)

(SATA_4)

(see p.6, No. 22)

(SATA_5)

(see p.6, No. 21)

(SATA_6)

(see p.6, No. 24)

(SATA_7)

(see p.6, No. 23)

(M_SATA_0)

(see p.6, No. 26)

(M _SATA _1)

(see p.6, No. 25)

(M_SATA_2)

(see p.6, No. 28)

(M_SATA _3)

(see p.6, No. 27)

ese SATA3 connectors

support SATA data cables for

internal storage devices with

SA T A_1

up to 6.0 Gb/s data transfer

rate.

SA T A_3

SA T A_5

SA T A_7

M_SA TA_ 1

TA_ 3

M_SA

SA T A_2

SA T A_4

SA T A_6

M_SA TA_ 0

M_SA TA_ 2

Serial ATA3 DOM

Connector

(SATA_0)

(see p.6, No. 17)

SA TA_0

The SATA 3 DOM con ne ctor

supports both a SATA DOM

(Disk-On-Module) and a SATA

data cable for internal storage

device.

GND

GND

+5V

Please connect a SATA

power cable.

SATA Power Connectors

(4-p i n SATA _ PWR1)

(see p.6, No. 13)

+12V

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22 23

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4 3 2 1

USB 3.0 Header

(19-pin USB3_1_2)

(see p.6, No. 15)

USB 2.0 Headers

(9-pin USB_1_2)

(see p.6, No. 14)

(9-pin USB_3_4)

(see p.6, No. 31)

(9-pin USB_5_6)

(see p.6, No. 33)

Chassis Speaker Header

(4-p i n SPEAKER1)

(see p.6, No. 36)

CPU Fan Connectors

(4-pin CPU1_FAN1)

(see p.6, No. 6)

Vbus

IntA_PA_SSRX-

IntA_PA_SSRX+

GND

IntA_PA_SSTX-

IntA_PA_SSTX+

GND

IntA_PA_D-

IntA_PA_D+

1

FAN _S PEED_CONTROL

1

USB_PWR

-B
+B

+A

-A

USB_PWR

SPEAKER

DUMMY

1

+5V

DUMMY

FAN_VOLTAGE

CPU_FAN_SPEED

VbusVbus

IntA_PB_SSRX-

IntA_PB_SSRX+

GND

IntA_PB_SSTX-

IntA_PB_SSTX+

GND

IntA_PB_D-

IntA_PB_D+

Dummy

GND

DUMMY

GND

GND

ere is one USB 3.0 header on

this motherboard. is USB

3.0 header can support two

USB 3.0 ports.

ere are three USB 2.0

headers on this motherboard.

Each USB 2.0 header can

support two ports.

Please connect the chassis

speaker to this header.

is motherboard provides

one 4-Pin CPU fan (Quiet

Fan) connectors. If you plan

to connect a 3-Pin CPU fan,

please connect it to Pin 1-3.

*For more details , please refer to the
Cooler QVL list on the ASRock Rack
website.

Non Maskable Interrupt

Button Header

(2-p in NM I_ BTN1)

(see p.6, No. 34)

GND

1

CONTROL

Please con nect a NMI dev ic e

to this header.

English

Front and Rear Fan

Connectors

(4-p i n FR NT_ FAN1)

(see p.6, No. 7)

(4- pi n FR NT_ FAN2)

(see p.6, No. 8)

(4- pi n FR NT_ FAN3)

(see p.6, No. 9)

(4- pi n FR NT_ FAN4)

(see p.6, No. 10)

(4-p i n REAR _ FA N1)

(see p.6, No. 1)

4 3 2 1

GND

FAN_VOLTAGE_CONTROL

FAN_SPEED

FAN_SPEED_CONTROL

FAN_SPEED_CONTROL

FAN_VOLTAGE_CONTROL

FAN_SPEED

GND

Please connect fan cables to the

fan connectors and match the

black wire to the ground pin.

All fans support Fan Control.

4

3

2

1

English

ATX Power Connector

(24-p i n ATX PWR1)

(see p.6, No. 3)

ATX 12V Power

Connector

(8-pin ATX12V1)

(see p.6, No. 2)

TPM Header

(17-pi n TP M1)

(see p.6, No. 32)

PWROK_PS

GND

3V

3V

5V

5VSB

GND

GND

12V

5V

is motherboard provides a

12V

24-pin ATX power connector.

3V

To use a 20-pin ATX power

121

supply, please plug it along Pin

13

3V

-12V

GND

PSON#

GND

GND

GND

GND

1

5

12V

24

1 and Pin 13.

5V5V5V

GND

N/A

is motherboard provides

4

two 8-pin ATX 12V power

connectors.

8

is connector supports

Trusted Platform Module

V

+3V SB

GND

LAD 0_ L

TPM _R ST#

+3

LAD 3_ L

(TPM) system, which can

LFR AM E#_ L

CK_ 33 M_T PM

securely store keys, digital

1

certicates, passwords, and

GND

LAD 2_ L

LAD 1_ L

SER IR Q#

F_C LK RUN #

S_P WR DWN #

SMB _D ATA_MA IN

data. A TPM system also helps

GND

enhance network security,

protects digital identities, and

ensures platform integrity.

SMB _C LK_ MA IN

24 25

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GND

1

SDATAOUT

TR1 TR1

1

SCLOCK

SLOAD

GND

GND

The head ers su ppo r t S eria l

Li n k i nter f ace for on b oard

SATA connections.

Please connect the thermal

sensor cable to either pin 1-2

or pin 2-3 and the other end to

the device which you wish to

Serial General Purpose

Input/Output Headers

(7-pin SATA _ SGPIO1)

(see p.6, No. 11)

(7-pin SATA _ SGPIO2)

(see p.6, No. 12)

ermal Sensor Header

(3-pin TR1)

(see p.6, No. 38)

monitor its temperature.

GND

PRESENCE#

1

MIC2_R

MIC2_L

MIC_RET

J_SENSE

OUT2_R

OUT_RET

OUT2_L

is header is for

connecting audio

devices to the front

audio panel.

Front Panel Audio Header

(9-pin HD_ AUDIO1)

(see p.6, No. 39)

1. High Denition Audio supports Jack Sensing, but the panel wire on the chassis must sup­port HDA to function correctly. Ple ase fol low the instructions in our manual and chassis
manual to install your system.

2. If you use an AC’97 audio panel, pl ease install it to the front panel audio he ader by the
steps below:
A. Connect Mic_IN (MIC) to MIC2_ L.
B. Conne ct Audio_R (RIN) to OUT2_R and Audio_ L (LIN) to OUT2_ L.
C. Connect Ground (GND) to Ground (GND).
D. MIC_ RET and OUT_RET are for the HD audio panel only. You don’t need to conn ect
them for the AC’97 audio panel .
E. To activate the front mic, go to the “FrontMic” Tab in the Realtek Control panel and
adjust “Recording Volume”.

Clear CMOS Pad

(CLRMO S1)

(see p.6, No. 43)

CLRMOS1 allows you to clear

the data in CMOS. To clear

CMOS, take out the CMOS

battery and short the Clear

CMOS Pad.

English

2.9 Dr. Debug

Dr. Debug is used to provide code information, which makes troubleshooting even

easier. Please see the diagrams below for reading the Dr. Debug codes.

Code Description

0x10 PEI _COR E _STARTED

0x11 PEI_CAR_CPU_INIT

0x15 PEI_CAR_NB_INIT

0x19 PEI_CAR_SB_INIT

0x 31 PEI_MEMORY_INSTALLED

0x32 PEI_CPU_INIT

0x33 PEI_CPU_CACHE_INIT

0x34 PEI_CPU_AP_INIT

0x35 PEI_CPU_BSP_SELECT

0x36 PEI_CPU_SMM_INIT

0x37 PEI_MEM_NB_INIT

0x3B PEI_MEM_SB_INIT

0x4F PEI_DXE_IPL_STARTED

English

0x60 DXE_CORE_STARTED

0x61 DXE_NVRAM_INIT

0x62 DXE _SBRU N_INI T

26 27

0x63 DX E _CPU_I NIT

0x68 DXE_NB_HB_INIT

0x69 DXE_NB_INIT

0x6A DXE_NB_SMM_INIT

0x70 DXE _SB_IN IT

0x71 DXE_SB_SMM_INIT

0x72 DXE_SB_DEVICES_INIT

0x78 DXE_ACPI_INIT

0x79 DX E_CSM _IN IT

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0x90 DXE_BDS_STARTED

0x91 DXE_BDS_CONNECT_DRIVERS

0x92 DXE_PCI_BUS_BEGIN

0x93 DXE_PCI_BUS_HPC_INIT

0x94 DXE_PCI_BUS_ENUM

0x95 DXE_PCI_BUS_REQUEST_RESOURCES

0x96 DXE_PCI_BUS_ASSIGN_RESOURCES

0x97 DXE_CON_OUT_CONNECT

0x98 DXE_CON_IN_CONNECT

English

0x99 DXE _SIO_INIT

0x 9A DXE_USB_BEGIN

0x9B DXE _USB_R ESET

0x9C DXE_USB_DETECT

0x9D DXE_USB_ENABLE

0xA0 DXE_IDE_BEGIN

0xA1 DXE_IDE_RESET

0xA2 DXE_IDE_DETECT

0xA3 DXE_IDE_ENABLE

0xA4 DXE_SCSI_BEGIN

0xA5 DXE _ SC SI _RE SET

0xA6 DXE_SCSI_DETECT

0xA7 DXE_SC SI _ENABLE

0xA8 DXE_SETUP_VERIFYI NG _PASSWOR D

0xA9 DXE_SETUP_START

0xAB DXE_SETUP_INPUT_WAIT

English

0xAD DX E _REA DY_TO_BOOT

0xAE DXE_LEGACY_BOOT

28 29

0xAF DXE_EXIT_ BO OT_ SERVICES

0xB0 RT_SET_VIRTUAL _ADDRESS_MAP_BEGIN

0x B1 RT_SET_VIRTUAL_ADDRESS _MAP_END

0xB2 DX E_LEGACY_OPROM _IN IT

0xB3 DXE_RESET_SYSTEM

0xB4 DXE_USB _HOTPLUG

0xB5 DXE_PCI_BUS_HOTPLUG

0xB6 DXE_NVRAM_CLEANUP

0xB7 DXE_CONFIGUR ATION_RESET

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0xF0 PEI _RECOVERY_AUTO

0xF1 PEI_RECOVERY_USER

0xF2 PE I_R ECOVE RY_ STARTED

0xF3 PEI_RECOVERY_CAPSULE_FOUND

0xF4 PEI_RECOVERY_CAPSULE_LOADED

0xE0 PEI_S3_STARTED

0xE1 PEI_S3_BOOT_SCRIPT

0xE2 PEI_S3_VIDEO_REPOST

English

0xE3 PEI _ S3 _OS _WAK E

0x50 PEI_ MEMORY_INVALID_TYPE

0x53 PEI_MEMORY_NOT_DETECTED

0x55 PEI_MEMORY_NOT_INSTALLED

0x57 PEI _CPU_ MISMATCH

0x58 PEI_CPU_SELF_TEST_FAILED

0x59 PEI_CPU_NO_ MICROCODE

0x5A PEI_CPU_ERROR

0x5B PE I_R ESET_ NOT_AVAILABLE

0xD0 DXE_CPU_ ERROR

0x D1 DXE_NB_ERROR

0xD2 DXE_SB_ERROR

0xD3 DXE_ARCH_PROTOCOL_NOT_AVAILABLE

0xD4 DXE_PCI_BUS_OUT_OF_RESOURCES

0xD5 DXE_LEGACY_OPROM _NO_ SPACE

0xD6 DXE_NO_CON_OUT

English

0xD7 DXE_NO_CON_IN

30 31

0xD8 DXE _INVALID_ PA SSWOR D

0xD9 DXE_BOOT_OPTION_LOAD_ERROR

0x DA DXE_BOOT_OPTION_FAILED

0xDB DXE_FLASH_UPDATE_FAILED

0xDC DXE _RE SET_NOT_AVAILABLE

0xE8 PEI_MEMORY_S3_RESUME_FAILED

0xE9 PEI_S3_RESUME_PPI_NOT_FOUND

0xEA PEI _ S3_BOOT_SCR IPT_ER ROR

0xEB PEI_S3_OS_WAKE_ERROR

C246 WS

English

2.10 Driver Installation Guide

To install the drivers to your system, please insert the support CD to your optical

drive rst. en, the drivers compatible to your system can be auto-detected and listed

on the support CD driver page. Please follow the order from top to bottom to install

those required drivers. erefore, the drivers you install can work properly.

English

32 33

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2.11 Dual LAN and Teaming Operation Guide

Dual LAN with Teaming enabled on this motherboard allows two single

connections to act as one single connection(s) for twice the transmission

bandwidth, making data transmission more eective and improving the quality of

transmission of distant images. Fault tolerance on the dual LAN network prevents

network downtime by transferring the workload from a failed port to a working

port.

e speed of transmission is subject to the actual network environment or status even with
Teaming enabled.

Before setting up Teaming, please make sure whether your Switch (or Router)

supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred

adapter in Intel PROSet. Under normal conditions, the Primar y adapter handles all

non-TCP/IP trac. e Secondary adapter will receive fallback trac if the primary

fails. If the Preferred Primary adapter fails, but is later restored to an active status,

control is automatically switched back to the Preferred Primary adapter.

Step 1

From Device Manager, open the properties of a team.

Step 2

Click the Settings tab.

Step 3

Click the Modif y Team button.

Step 4

Select the adapter you want to be the primary adapter and click the Set Primary

button.

If you do not specify a preferred primary adapter, the soware will choose an

adapter of the highest capability (model and speed) to act as the default primary. If

a failover occurs, another adapter becomes the primary. e adapter will, however,

rejoin the team as a non-primary.

English

2.12 M.2_SSD (NGFF) Module Installation Guide (M2_1 / M2_2)

e M.2, also known as the Next Generation Form Factor (NGFF), is a small size and

versatile card edge connector that aims to replace mPCIe and mSATA. e M.2 Socket

(M2_1) supports M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4

(32 G b/s).

*e M.2 slot (M2_2) is shared with the PCIE 2 slot. W hen M2_2 i s popul ated with a M.2 PCI E xpress modul e,

PCIE2 is disabled.

Installing the M.2_SSD (NGFF) Module

Step 1

Prepare a M.2_SSD (NGFF) module

and the screw.

5

4

3

Step 2

Depending on the PCB type and

length of your M.2_SSD (NGFF)

module, nd the corresponding nut

location to be used.

2

1

A

BCDE

No. 1 2 3 4 5

Nut Location A B C D E

PCB Length 3cm 4.2cm 6cm 8cm 11cm

Module Type Typ e223 0 Ty pe 2242 Ty pe2260 Ty pe 2280 Ty pe 2211 0

English

34 35

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Step 3

Move the stando based on the

module type and length.

Skip Step 3 and 4 and go straight

A

BCDE

A

BCDE

ABCDE

to Step 5 if you are going to use the

default nut.

Otherwise, release the stando by

hand.

Step 4

Peel o the yellow protective lm on

the nut to be used. Hand tighten the

stando into the desired nut location

on the motherboard.

Step 5

Gently insert the M.2 (NGFF) SSD

module into the M.2 slot. Please

be aware that the M.2 (NGFF) SSD

module only ts in one orientation.

o

ABCDE

20

English

Step 6

Tighten the screw with a screwdriver

to secure the module into place.

Please do not overtighten the screw as

this might damage the module.

NUT1NUT2DE

English

36 37

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2.13 M.2 WiFi/BT Module Installation Guide (M2_3)

e M.2, also known as the Next Generation Form Factor (NGFF), is a small size and

versatile card edge connector that aims to replace mPCIe and mSATA. e M.2 Socket (Key

E) supports type 2230 WiFi/BT module.

* e M.2 socket does not support SATA M.2 SSDs.

Installing the WiFi/BT module

Step 1

Prepare a type 2230 WiFi/BT module

or Intel® CNVi (Integrated WiFi/BT)

and the screw.

Step 2

Find the nut location to be used.

PCB Length: 3cm
Module Type: Type2230

A

English

Step 3

Gently insert the WiFi/BT module

into the M.2 slot. Please be aware

that the module only ts in one

orientation.

A

o

A

20

Step 4

Tighten the screw with a screwdriver

to secure the module into place.

Please do not overtighten the screw as

this might damage the module.

A

English

38 39

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Chapter 3 UEFI Setup Utility

3.1 Introduction

is section explains how to use the UEFI SETUP UTILITY to congure your system. e

UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI

SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the

Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherw ise, POST will

continue with its test routines.

If you wish to enter the UEFI SETUP UTILITY aer POST, restart the system by pressing

<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may

also restart by turning the system o and then back on.

Becau se the UEFI soware is constantly being upd ated, the following UEFI setup screens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .

3.1.1 UEFI Menu Bar

e top of the screen has a menu bar with the following selections:

Item Description

Main To set up the system time/date information

Advanced To set up the advanced UEFI features

Boot

Security To set up the security features

Event Logs For event log conguration

Exit To exit the current screen or the UEFI SETUP UTILITY

Use < > key or < > key to choose among the selections on the menu bar, and

then press <Enter> to get into the sub screen.

To set up the default system device to locate and load the

Operating System

English

3.1.2 Navigation Keys

Please check the following table for the function description of each navigation key.

Navigation Key(s) Function Description

/ Moves cursor le or right to select Screens

/ Moves cursor up or down to select items

+ / - To change option for the selected items

<Ta b> Switch to next function

<Enter> To bring up the selected screen

<PGUP> Go to the previous page

<PGDN> Go to the next page

<HOME> Go to the top of the screen

<END> Go to the bottom of the screen

<F1> To display the General Help Screen

<F7> Discard changes and exit the UEFI SETUP UTILITY

<F9> Load optimal default values for all the settings

<F10> Save changes and exit the UEFI SETUP UTILITY

<F12> Print screen

<ESC> Jump to the Exit Screen or exit the current screen

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40 41

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3.2 Main Screen

Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the

system over view. e Main screen provides system over view information and allows you

to set the system time and date.

English

3.3 Advanced Screen

In this section, you may set the congurations for the following items: CPU Conguration,

DRAM Conguration, Chipset Conguration, Storage Conguration, ACPI Congura-

tion, USB Conguration, Super IO Conguration, Serial Port Console Redirection, H/W

Monitor, Runtime Error Logging, Server ME Conguration, Intel(R) Bios Guard Technol-

ogy and Instant Flash.

Save User Default

Type a prole name and press enter to save your settings as user default.

Load User Default

Load previously saved user defaults.

Setting wrong values in this sec tion may cause the system to malfunction.

English

42 43

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3.3.1 CPU Conguration

Software Guard Extensions (SGX)

Use this item to enable or disable So ware Controlled Soware Guard Extensions (SGX).

Hyper Threading

Intel Hyper reading Technology allows multiple threads to run on each core, so that the

overall performance on threaded soware is improved.

Active Processor Cores

Select the number of cores to enable in each processor package.

CPU C States Support

Enable CPU C States Support for power saving. It is recommended to keep C3, C6

and C7 all enabled for better power saving.

Enhanced Halt State (C1E)

Enable Enhanced Halt State (C1E) for lower power consumption.

CPU C3 State Support

Enable C3 sleep state for lower power consumption.

CPU C6 State Support

Enable C6 deep sleep state for lower power consumption.

English

CPU C7 State Support

Enable C7 deep sleep state for lower power consumption.

Package C State Support

Enable CPU, PCIe, Memory, Graphics C State Support for power saving.

CPU Thermal Throttling

Enable CPU internal thermal control mechanisms to keep the CPU from overheating.

Intel Virtualization Technology

Intel Vi rtualization Technolog y allows a plat form to run multiple operat ing systems

and applications in independent partitions, so that one computer system can function as

multiple virtual systems.

Hardware Prefetcher

Automatically prefetch data and code for the processor. Enable for better performance.

Adjacent Cache Line Prefetch

Automatically prefetch the subsequent cache line while retrieving the currently requested

cache line. Enable for better performance.

AES

Use this to enable or disable CPU Advanced Encr yption Standard instructions.

Intel(R) SpeedStep(tm)

Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch

between multiple frequencies and voltage points to enable power saving. e default value

is [Enabled]. Conguration options: [Enabled] and [Disabled]. is item will be hidden if

the current CPU does not support Intel SpeedStep technology.

Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.

Turbo Mode

Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode

English

allows processor cores to run faster than marked frequency in specic conditions. e de-

fault value is [Enabled].

Enable Intel TXT Support

Use this to enable or disable Intel Trusted Execution Technology.

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Long Duration Power Limit

Congure Package Power Limit 1 in watts. When the limit is exceeded, the CPU ratio will

be lowered aer a period of time. A lower limit can protect the CPU and save power, while

a higher limit may improve performance.

Long Duration Maintained

Congure the period of time until the CPU ratio is lowered when the Long Duration

Power Limit is exceeded.

Short Duration Power Limit

Congure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will

be lowered immediately. A lower limit can protect the CPU and save power, while a higher

limit may improve performance.

English

3.3.2 DRAM Conguration

DRAM Frequency

If [Auto] is selected, the motherboard will detect the memory modu le(s) inserted and

assign the appropriate frequency automatically.

ECC Support

Use this item to enable or disable DDR ECC Support.

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3.3.3 Chipset Conguration

Primary Graphics Adapter

If PCI Express graphics card is installed on the motherboard, you may use this option to

select PCI Express or Onboard as the primary graphics adapter.

Top of Lower Usable Dram

Maximum Value of TOLUD. Dynamic assignment would adjust TOLUD automatically

based on largest MMIO length of installed graphic controller.

VT-d

Intel Virtualization Technology for Directed I/O helps your virtual machine monitor

better utilize hardware by improving application compatibility and reliability, and

providing additional levels of manageability, security, isolation, and I/O performance.

Share Memory

Congure the size of memory that is allocated to the integrated graphics processor when

the system boots up.

Intel AMT

Use this option to enable or disable Intel(R) Active Management Technology BIOS

Extension. Please be noted that the iAMT H/W is always enabled. is option just controls

the BIOS extension execution. If enabled, this requires additional rmware in the SPI

device.

English

PCIE2 Link Speed

is allows you to select PCIE2 Link Speed. e default value is [Auto].

PCIE2 ASPM Support

is option enables or disables the ASPM support for PCIE2.

PCIE4 Link Speed

is allows you to select PCIE4 Link Speed. e default value is [Auto].

PCIE4 ASPM Support

is option enables or disables the ASPM support for PCIE4.

PCIE6/PCIE4 Link Width

is allows you to select PCIE6/PCIE4 Link Width. e default value is [Auto].

PCIE6 Link Speed

is allows you to select PCIE6 Link Speed. e default value is [Auto].

PCIE6 ASPM Support

is option enables or disables the ASPM support for PCIE6.

PCIE7 Link Speed

is allows you to select PCIE7 Link Speed. e default value is [Auto].

PCIE7 ASPM Support

is option enables or disables the ASPM support for PCIE7.

Above 4G Decoding

Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if

the system supports 64 bit PCI decoding).

IGPU Multi-Monitor

Select disable to disable the integrated graphics when an external graphics card is installed.

Select enable to keep the integrated graphics enabled at all times.

Onabord HDMI HD Audio

English

is allows you to enable or disable the Onboard HDMI HD Audio feature.

M.2 WIFI

is allows you to enable or disable M.2 WIFI.

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Onboard LAN1 (I210)

Use this to enable or disable the Onboard LAN1 function. e default value is [Enabled].

Onboard LAN2 (I219)

Use this to enable or disable the Onboard LAN2 function. e default value is [Enabled].

SR-IOV Support

If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO

Virtualization Support.

Onabord HD Audio

Enable/disable onboard HD audio. Set to Auto to enable onboard HD audio and

automatically disable it when a sound card is installed.

Front Panel

Enable/disable front panel HD audio.

Restore AC Power Loss

is allows you to set the power state aer an unexpected AC/power loss. If [Power O] is

selected, the AC/power remains o when the power recovers. If [Power On] is selected, the

AC/power resumes and the system starts to boot up when the power recovers. If [Last State]

is selected, it will recover to the state before AC/power loss.

Onboard Debug Port LED

Enable/Disable the onboard Dr. Debug LED.

English

3.3.4 Storage Conguration

SATA Controller(s)

Use this item to enable or disable the SATA controllers.

SATA/M.2_SATA Mode Selection

Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. Press

<Ctrl+I> to enter RAID ROM during UEFI POST process.

SATA Aggressive Link Power Management

SATA Aggressive Link Power Management allows SATA devices to enter a low power state

during periods of inactivity to save power. It is only supported by AHCI mode.

Marvell 9172 M0 Controller

Enable or disable Marvell 9172 Controller.

*In RedHat Enterprise Linux Server 7.4 (64 bit), plea se disable the Marvell 9172 controlle r in the BIOS.

Marvell 9172 M1 Controller

English

Enable or disable Marvell 9172 Controller.

*In RedHat Enterprise Linux Server 7.4 (64 bit), plea se disable the Marvell 9172 controlle r in the BIOS.

Marvell 9172 Operation Mode

is item is for M_SATA ports. Use this to select Marvell SATA operation mode.

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Conguration options: [IDE Mode], [AHCI Mode] and [RAID Mode]. e default value is

[AHCI Mode]. Press <Ctrl-M> to enter RAID ROM during UEFI POST process.

Bootable Marvell 9172 SATA3

We recommend to use Intel SATA ports (Port 0~5) for your bootable devices. is will

minimize your boot time and get the best performance. If you still want to boot from

Marvell SATA3 controller, please set this item to [Yes].

English

3.3.5 ACPI Conguration

Suspend to RAM

Select disable for ACPI suspend type S1. It is recommended to select auto for ACPI S3

power saving.

PCIE Devices Power On

Use this item to enable or disable PCIE devices to turn on the system from the power-so-

o mode.

Ring-In Power On

Use this item to enable or disable Ring-In signals to turn on the system from the power-

so-o mode.

RTC Alarm Power On

Use this item to enable or disable RTC (Real Time Clock) to power on the system.

USB Keyboard/Remote Power On

English

Allow the system to be waked up by an USB keyboard or remote controller.

USB Mouse Power On

Allow the system to be waked up by an USB mouse.

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3.3.6 USB Conguration

Legacy USB Support

Enable Legacy OS Support for USB 2.0 devices. Select UEFI Setup Only to support USB

devices under the UEFI setup and Windows/Linux operating systems only.

English

3.3.7 Super IO Conguration

Serial Port

Use this item to enable or disable the onboard serial port.

Serial Port Address

Use this item to select an optimal setting for Super IO device.

English

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3.3.8 Serial Port Console Redirection

COM1

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Console Redirection

Use this option to enable or disable Console Redirection. If this item is set to Enabled, you

can select a COM Port to be used for Console Redirection.

Console Redirection Settings

Use this option to congure Console Redirection Settings, and specify how your computer

and the host computer to which you are connected exchange information.

Terminal Type

Use this item to select the preferred terminal emulation type for out-of-band management.

It is recommended to select [VT-UTF8].

Option Description

VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set

English

Bits Per Second

Use this item to select the serial por t transmission speed. The speed used in the host

computer and the client computer must be the same. Long or noisy lines may require lower

transmission speed. e options include [9600], [19200], [57600] and [115200].

Data Bits

Use this item to set the data transmission size. e options include [7] and [8] (Bits).

Parity

Use this item to select the parity bit. e options include [None], [Even], [Odd], [Mark] and

[Space].

Stop Bits

e item indicates the end of a serial data packet. e standard setting is [1] Stop Bit. Select

[2] Stop Bits for slower devices.

Flow Control

Use this item to set t he f low control to prevent data loss from buf fer overflow. When

sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data

ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware

ow uses two wires to send start/stop signals. e options include [None] and [Hardware

RTS/CTS].

VT-UTF8 Combo Key Support

Use this item to enable or disable the VT-UTF8 Combo Key Support for ANSI/VT100

terminals.

Recorder Mode

Use this item to enable or disable Recorder Mode to capture terminal data and send it as

text messages.

Resolution 100x31

Use this item to enable or disable extended terminal resolution support.

Putty Keypad

Use this item to select Function Key and Keypad on Putty.

Legacy Console Redirection

Legacy Console Redirection Settings

Use this option to congure Legacy Console Redirection Settings, and specify how your

computer and the host computer to which you are connected exchange information.

English

Redirection COM Port

Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages.

Resolution

On Legacy OS, the Number of Rows and Columns supported redirection.

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Redirect Aer POST

When Bootloader is selected, then Legacy Console Redirection is disabled before booting

to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled

for legacy OS. Default setting for this option is set to Always Enable.

Serial Port for Out-of-Band Management/Windows Emergency
Management Services (EMS)

Console Redirection

Use this option to enable or disable Console Redirection. If this item is set to Enabled, you

can select a COM Port to be used for Console Redirection.

Console Redirection Settings

Use this option to congure Console Redirection Settings, and specify how your computer

and the host computer to which you are connected exchange information.

Terminal Type

Use this item to select the preferred terminal emulation type for out-of-band management.

It is recommended to select [VT-UTF8].

Option Description

VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set

Bits Per Second

Use this item to select the seria l port t ra nsmission speed. The speed used in the host

computer and the client computer must be the same. Long or noisy lines may require lower

transmission speed. e options include [9600], [19200], [57600] and [115200].

Flow Control

Use this item to set the f low control to prevent data loss f rom buffer overflow. When

sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data

ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware

ow uses two wires to send start/stop signals. e options include [None], [Hardware RTS/

CTS], and [Soware Xon/Xo].

Data Bits

Parity

Stop Bits

English

3.3.9 H/W Monitor

In this section, it allows you to monitor the status of the hardware on your system, includ-

ing the parameters of t he CPU temperature, motherboard temperature, CPU fan speed,

chassis fan speed, and the critical voltage.

FAN Control

If [Auto] is selected, the fan speed will controlled by BMC.

If [Manual] is selected, congure the items below.

CPU_FAN1 Setting

is allows you to set the CPU fan1’s speed. e default value is [Smart Fan].

REAR_FAN1 Setting

is allows you to set the rear fan 1’s speed. e default value is [Smart Fan].

FRNT_FAN1 Setting

is allows you to set the front fan 1’s speed. e default value is [Smart Fan].

FRNT_FAN2 Setting

English

is allows you to set the front fan 2’s speed. e default value is [Smart Fan].

FRNT_FAN3 Setting

is allows you to set the front fan 3’s speed. e default value is [Smart Fan].

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FRNT_FAN4 Setting

is allows you to set the front fan 4’s speed. e default value is [Smart Fan].

Smart Fan Control

is allows you to set the Smart fan’s level speed.

Smart Fan Duty Control

Smart Fan Duty x (x means 1 to 11 stage)

is allows you to set duty cycle for each stage.

Smart Fan Temp Control

Smart Fan Temp x (x means 1 to 11 stage)

is allows you to set temperature for each stage.

Watch Dog Timer

is allows you to enable or disable the Watch Dog Timer. e default value is [Disabled]

Case Open Feature

Enable or disable Case Open Feature to detect whether the chassis cover has been removed.

Clear Status

Enable to clear case open status if case open had been detected.

English

3.3.10 Runtime Error Logging

WHEA Support

Use this item to enable or disable Windows Hardware Error Architecture.

English

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3.3.11 Intel ME Conguration

Intel ME Conguration screen displays the Intel ME Conguration information, such

as Operational Firmware Version and Firmware State.

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English

3.3.12 Intel(R) Bios Guard Technology

Intel Bios Guard Support

Use this to enable or disable Intel Bios Guard Support. e default value is [Disabled].

English

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3.3.13 Instant Flash

Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI

update tool allows you to update system UEFI without entering operating systems

rst like MS-DOS or Windows®. Just save the new UEFI le to your USB ash drive,

oppy disk or hard drive and launch this tool, then you can update your UEFI only

in a few clicks without preparing an additional oppy diskette or other compli-

cated ash utility. Please be noted that the USB ash drive or hard drive must use

FAT32/16/12 le system. If you execute Instant Flash utility, the utility will show the

UEFI les and their respective information. Select the proper UEFI le to update

your UEFI, and reboot your system aer the UEFI update process is completed.

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English

3.4 Security

In this section, you may set or change the supervisor/user password for the system. For the

user password, you may also clear it.

Supervisor Password

Set or change the password for the administrator account. Only the administrator

has authority to change the settings in the UEFI Setup Utility. Leave it blank and

press enter to remove the password.

User Password

Set or change the password for the user account. Users are unable to change the

settings in the UEFI Setup Utility. Leave it blank and press enter to remove the

password.

Secure Boot

Use this to enable or disable Secure Boot Control. e default value is [Disabled].

Enable to support Windows Server 2012 R2 or later versions Secure Boot.

English

Secure Boot Mode

Secure Boot mode options: Standard or Custom. In Custom mode, Secure Boot

Policy variables can be congured by a physically present user without full authen-

tication.

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3.4.1 Key Management

In this section, expert users can modify Secure Boot Policy variables without full authenti-

cation.

Factory Key Provision

Install factory default Secure Boot keys aer the platform reset and while the System

is in Setup mode.

Install Default Secure Boot Keys

Please install default secure boot keys if it’s the rst time you use secure boot.

Enroll E Image

Allow the image to run in Secure Boot mode. Enroll SHA256 Hash certicate of a

PE image into Authorized Signature Database (db).

Restore DB Defaults

Restore DB variable to factory defaults.

Platform Key(PK)

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

English

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Factory, Externa l, Mixed

Key Exchange Keys

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Factory, Externa l, Mixed

Authorized Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

English

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Factory, Externa l, Mixed

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Forbidden Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Factory, Externa l, Mixed

Authorized TimeStamps

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

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b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Factory, Externa l, Mixedt

OsRecovery Signatures

Enroll Factory Defaults or load certicates from a le:

1. Public Key Certicate in:

a) EF I_SIGNATUR E _LIST

b) EFI_CERT_X509 (DER encoded)

c) EFI_CERT_RSA2048 (bin)

d) EFI_CERT_SHA256, 384, 512

English

2. Authenticated UEFI Variable

3. EFI PE/COFF Image(SHA256)

Key Source: Default, External, Mixed, Test

English

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3.5 Boot Screen

In this section, it will display the available devices on your system for you to congure the

boot settings and the boot priority.

Boot Option #1

Use this item to set the system boot order.

Boot Option Filter

is option controls Legacy/UEFI ROMs priority.

Fast Boot

Fast Boot minimizes your computer's boot time. In fast mode you may not boot from an

USB storage device. Ultra Fast mode is only supported by Windows and the VBIOS must

support UEFI GOP if you are using an external graphics card. Please notice that Ultra Fast

mode will boot so fast that the only way to enter this UEFI Setup Utility is to Clear CMOS

or run the Restart to UEFI utility in Windows.

Boot From Onboard LAN

Use this item to enable or disable the Boot From Onboard LAN feature.

Setup Prompt Timeout

Congure the number of seconds to wait for the UEFI setup utility.

English

Bootup Num-Lock

If this item is set to [On], it will automatically activate the Numeric Lock function aer

boot-up.

Boot Beep

Select whether the Boot Beep should be turned on or o when the system boots up. Please

note that a buzzer is needed.

Full Screen Logo

Use this item to enable or disable OEM Logo. e default value is [Enabled].

AddOn ROM Display

Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”

but you want to see the AddOn ROM information when the system boots, please select

[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].

English

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3.5.1 CSM Parameters

CSM

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Enable to launch the Compatibility Support Module. Please do not disable unless

you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver-

sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM

for faster boot speed.

Launch Other Storage OpROM Policy

Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to

run those that support legacy option ROM only. Select Do not launch to not execute both

legacy and UEFI option ROM.

Launch Video OpROM Policy

Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to

run those that support legacy option ROM only. Select Do not launch to not execute both

legacy and UEFI option ROM.

PCIE2 Slot OpROM

To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis-

abled with NVMe device, but it is Legacy with other devices. (is item can’t select Video

Option ROM policy.)

English

PCIE4 Slot OpROM

To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis-

abled with NVMe device, but it is Legacy with other devices. (is item can’t select Video

Option ROM policy.)

PCIE6 Slot OpROM

To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis-

abled with NVMe device, but it is Legacy with other devices. (is item can’t select Video

Option ROM policy.)

M.2_1 Slot OpROM

To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis-

abled with NVMe device, but it is Legacy with other devices. (is item can’t select Video

Option ROM policy.)

M.2_2 Slot OpROM

To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis-

abled with NVMe device, but it is Legacy with other devices. (is item can’t select Video

Option ROM policy.)

English

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3.6 Event Logs

Change Smbios Event Log Settings

is allows you to congure the Smbios Event Log Settings.

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When entering the item, you will see the followings:

Smbios Event Log

Use this item to enable or disable all features of the SMBIOS Event Logging during system

boot.

Erase Event Log

The options include [No], [Yes, Next reset] and [Yes, Ever y reset]. If Yes is selected, all

logged events will be erased.

When Log is Full

Use this item to choose options for reactions to a fu ll Smbios Event Log. The options

include [Do Nothing] and [Erase Immediately].

Log System Boot Event

Choose option to enable/disable logging of System boot event.

MECI (Multiple Event Count Increment)

Use this item to enter the increment value for the multiple event counter. e valid range is

from 1 to 255.

METW (Multiple Event Time Window)

Use this item to specify the number of minutes which must pass between duplicate log

English

entries which utilize a multiple-event counter. e value ranges from 0 to 99 minutes.

View Smbios Event Log

Press <Enter> to view the Smbios Event Log records.

All values changed here do not take eect until computer is restar ted.

English

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3.7 Exit Screen

Save Changes and Exit

When you select this option, the following message “Save conguration changes and exit

setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI

SETUP UTILITY.

Discard Changes and Exit

When you select this option, the following message “Discard changes and exit setup?” will

pop-out. Press <ESC> key or select [Yes] to exit the UEFI SETUP UTILITY without saving

any changes.

Discard Changes

When you select this option, the following message “Discard changes?” will pop-out. Press

<F7> key or select [Yes] to discard all changes.

Load UEFI Defaults

Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.

English

Chapter 4 Software Support

4.1 Install Operating System

is motherboard supports various Microso® Windows® / Linux compliant. Because

motherboard settings and hardware options vary, use the setup procedures in this chapter

for general reference only. Refer to your OS documentation for more information.

*Please download the Intel® SATA Floppy Image driver from the ASRock R ack’s website (www.asrockrack.com)

to your USB drive or simply install the SATA driver from the Support CD while installing OS in SATA RAID

mode.

4.2 Support CD Information

e Support CD that came with the motherboard contains necessary drivers and useful

utilities that enhance the motherboard’s features.

4.2.1 Running The Support CD

To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD

automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the

Main Menu does not appear automatically, locate and double click on the le “ASRSetup.

exe” from the root folder in the Support CD to display the menu.

4.2.2 Drivers Menu

The Drivers Menu shows the available device’s drivers if the system detects installed

devices. Please insta ll the necessary drivers to activate the devices.

4.2.3 Utilities Menu

e Utilities Menu shows the application sowares that the motherboard supports. Click

on a specic item then follow the installation wizard to install it.

4.2.4 Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome

to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your

dealer for further information.

English

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Chapter 5 Troubleshooting

5.1 Troubleshooting Procedures

Follow the procedures below to troubleshoot your system.

Always unplug the power cord before adding, removing or changing any hardware com­ponent s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.

1. Disconnect the power cable and check whether the PWR LED is o.

2. Unplug all cables, connectors and remove all add-on cards from the motherboard.

Make sure that the jumpers are set to default settings.

3. Conrm that there are no short circuits between the motherboard and the chassis.

4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power

LED.

If there is no power...

1. Conrm that there are no short circuits between the motherboard and the chassis.

2. Make sure that the jumpers are set to default settings.

3. Check the settings of the 115V/230V switch on the power supply.

4. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it

does not.

If there is no video...

1. Try replugging the monitor cables and power cord.

2. Check for memory errors.

If there are memory errors...

1. Verify that the DIMM modules are properly seated in the slots.

2. Use recommended DDR4 ECC/non-ECC UDIMMs.

3. If you have installed more than one DIMM modules, they should be identical with the

same brand, speed, size and chip-type.

4. Try inserting dierent DIMM modules into dierent slots to identif y fault y ones.

5. Check the settings of the 115V/230V switch on the power supply.

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Unable to save system setup congurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it

does not.

2. Conrm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

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78 79

C246 WS

5.2 Technical Support Procedures

If you have tried the troubleshooting procedures mentioned above and the problems

are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng

information:

1. Your contact information

2. Model name, BIOS version and problem type.

3. System conguration.

4. Problem description.

You may contact ASRock Rack’s technical support at:

http://www.asrockrack.com/support/tsd.asp

5.3 Returning Merchandise for Service

For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of

purchase is required. By calling your vendor or going to our RMA website (http://event.

asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)

number.

The R MA number should be displayed on the outside of the shipping car ton which is

mailed prepaid or hand-carried when you return the motherboard to the manufacturer.

Shipping and handling charges will be applied for all orders that must be mailed when

service is complete.

Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to

alteration, misuse, abuse or improper maintenance of products.

Contact your distributor rst for any product related problems during the warranty period.

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