Aspen Touch Solutions ATM-173R User Manual
EXPERIENCE THE ASPEN TOUCH
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Aspen ATM-173R Series
Touch Monitor
Product Manual
Copyright © 2004, Aspen Touch Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, photocopied, transmitted, translated to another language or stored on a computer
or imaging or information retrieval system in any form, whether electronic, mechanical, optical or otherwise, without the prior written
permission of Aspen Touch Solutions.
Disclaimer
The information contained in this document is subject to change without notice and should not be construed as a commitment
or obligation by Aspen Touch Solutions. Aspen Touch Solutions assumes no responsibility for any errors that may appear in this
document, and does not make any expressed or implied warranty with regard to this document, including, but not limited to, any
implied warranty of merchantability or fitness for a particular purpose. Aspen Touch Solutions shall not be liable for any incidental
or consequential damages arising from or in connection with the use of this document or the product which it describes, whether
or not that use is consistent with any statement in this document.
Trademarks
Aspen, Aspen Touch Monitor, ATM, Auto-Sensing Brightness Adjustment and the Aspen logo are trademarks of Aspen Touch
Solutions, Inc. Trademarks of all other products mentioned in this document are owned by the products’ respective companies.
Contact Information
Aspen Touch Solutions
31207 Keats Way, Suite 104
Evergreen, Colorado 80439
tel: 303.468.4130
toll free: 877.427.7393 (North America)
fax: 303.468.4131
web: www.aspentouchsolutions.com
email: techsupport@aspentouchsolutions.com
Aspen ATM-173R Series Touch Monitor
Product Manual
Table of Contents
Usage Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connections and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Data Connection
Power, Video and Audio
Mounting
Display Setup and On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
On Screen Display Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Display Setup
Display Resolution
OSD Menu and Functions
Power/OSD Lock/Unlock
Auto-Sensing Brightness Adjustment
Touchscreen and Touchscreen Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Touchscreen Features and Use
Touchscreen and Peripheral Drivers
Driver Installation
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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2
Usage Notice
Warning: To prevent the risk of fire or shock, do not expose this product to rain or moisture
Warning: To avoid electric shock, do not open or disassemble this product. There are no user serviceable
parts in this product. Refer all service questions to Aspen Touch Solutions or a qualified ser vicer.
Introduction
Congratulations on your purchase of an Aspen Touch Solutions touchmonitor. This manual covers all models of
the Aspen Touch Monitor 17" (ATM-173R) series of touchmonitor products. Aspen has brought together a team of
experienced developers from the touch industry to create what we believe to be the finest touchmonitors available
in the industry today.Your touchmonitor combines outstanding flat panel display design, the most needed features
for typical touch, POS and medical applications, and the best touchscreen components to deliver a product of
superior performance and value. We welcome your comments on our product and our company. For the latest
contact information, see our web site at http://www.aspentouchsolutions.com. As you read this manual, you may
encounter words or terms associated with display, touchscreen or touch applications that you are not familiar with.
Many of the words unique to this industry have been italicized on first use in this manual. Definitions of these
words have been included in the Glossary.
Product features of the Aspen ATM-173R series touchmonitor include:
• 17" AMTFT LCD panel
• 300 nit Brightness/450:1 Contrast Ratio LCD panel
• Auto-Sensing Brightness Adjustment for the best performance in changing light conditions
• High resolution resistive touchscreen with Dual Interface Serial (ATM-173R only) and USB connections
• 1280 x 1024 native resolution
• On Screen Display (OSD) for display setup, with vandal-resistant lockable controls
• One-click access to Brightness, Audio Mute, and Video Auto-Adjust functions
• Universal external power supply
• State-sensing, lockable power switch prevents display from being turned off by vandals, and restores
operation after AC power is interrupted
• Power-on indicator built-in to power ON/OFF switch (OEM models only)
• Variety of VESA-compatible mounting options
• Top or bottom access stand lockdown for stable countertop mounting
• Kensington®lock connection on touchmonitor chassis for best public access security
• Cable management access through display base and bottom
• Touchscreen has high performance wedge seal for best contamination rejection in harsh environments
• Two high performance baffled loudspeakers with 5W+5W audio amplifiers and electronic volume controls
• 3.5mm Stereo Headphone Jack for private listening
• Optional MSR and Customer Display for the ultimate POS package
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3
Connections and Installation
Begin your installation by selecting a data connection. With the ATM-173R monitors, you may use either a serial
or USB data connection. All other ATM-173R series models use USB only. Choose the appropriate data cable
from the accessory kit included with your monitor.
Please note that all Aspen displays that include an MSR or MSR/Customer Display also have an USB
hub internal to the display to interface the peripheral devices. As a result, the display will have only one
USB cable for touch data and the MSR/Customer Display data. Also, two additional User USB ports are
externally available on the display, and these por ts may be used to connect additional USB devices to
your system such as a mouse, keyboard, bar code reader, etc.
Next select a mounting method for your monitor. If you wish to use your monitor in any other way than resting it
on its stand on a flat surface, you will need to either:
• Attach the stand to a countertop or wall
• Dismount the display chassis from the stand and use the VESA mounting holes on the chassis to attach
the display to an arm or other mount. The 100mm spaced holes are recommended for this purpose. Use
the 75 mm holes only when 100mm hardware is not available or when recommended by your mounting
hardware provider.
Connect the cables to the monitor before attaching the stand to a countertop or a wall, if access to cable connec-
tions will be restricted when the stand mounting is complete.
To attach the stand to a countertop or wall, print out the full size template file that accompanies this manual, and
use it to determine the proper locations for screw or bolt holes, and if necessary, to select a location for a larger
hole to route cables through the mounting surface. Cables can generally be hidden under the stand baseplate
and the rear cover.The baseplate of the stand can be attached to a flat surface in several ways:
• The four holes near the middle of the baseplate are at a VESA-compatible spacing of 75mm and 100mm.
Use these holes to bolt the stand from the back side.
• The three large “keyhole” slots may be used to secure bolts, inserted from the front side, by nuts threaded
on from the back side of the mounting surface. Insert bolts in mounting holes, loosely thread nuts on from
back side, slip stand keyholes over bolt heads and position bolt shaft in the narrow portion of keyhole slot.
Tighten nuts from back side to finish the installation.
• To attach the stand to the mounting surface from the front, use the two round holes adjacent cable access
cutout, and the hole in the center of the smaller keyhole slot near the front of the baseplate. The back holes
are accessible through the stand when the rear cover is removed, and the front hole is accessed through
the small cover in the top surface of the plastic base. Rotate the cover 1/4 turn counter-clockwise to remove
by inserting a flat blade screwdriver in the cover slot.
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4
Display Setup and On Screen Display
Connect and secure cables to the display and the computer, except for the USB cable. The AC cordset provided
with your display should be appropriate for your region. If the proper cordset has not been provided, you may use
any cordset with an IEC320 connector at the appliance end to connect to the external power supply of your touch
display.
Notice: Unless your Aspen touch display has a serial data interface, or you are connecting this touch display
to a computer that already has Aspen touchscreen MSR and Customer Display drivers installed, please leave
the USB cable disconnected until the appropriate drivers for your computer’s operating system have been
installed.
You can now set up the display for operation with your computer. Display setup requires use of some of the main
features of the OSD, listed below. Detailed use of the OSD is described later in this section.
OSD Controls
The following table shows the OSD and Power control buttons, located on the right side of the display, and both
the normal and direct access functions of these buttons:
Button Symbol Button Name Normal Function Direct Access
❶ Menu Displays/Exits OSD Menu
❷ Up Increases selected item value Display brightness
❸ Down Decreases selected item value Audio ON/OFF
❹ Enter Selects highlighted menu item Video auto adjust
❺ Power Turns all display power ON/OFF
Use the OSD buttons as described above to set up the display:
• Turn on the display with the power switch
• The display will initially be set to properly display the native resolution for the LCD panel, which is
1280 X 1024 pixels. If your computer outputs a video signal at another resolution, further adjustment
than described in this section may be required. Contact Aspen Technical Support if assistance is required.
• Press the Enter key on the OSD controls. A pop-up window on the display should appear with the message
“Auto Adjusting Please Wait.”
• Inspect the edges of a typical application to see if you can see the all edges of the image. If so, you are
finished with the basic setup of the display.
If your application requires use of the display at another resolution than 1280 X 1024, such as 1024 X 768 or
800 x 600, you may achieve satisfactory operation by using the Auto Adjust procedure described above, or you
may need to use the individual controls in the OSD to properly adjust the display. If so, access the OSD main
menu and use the picture size adjustment (see table below) to resize, move, or adjust the quality of the displayed
image.
Notice: The OSD will not function if the monitor is operated at a resolution above 1280 X 1024. While the
monitor may actually display a video image at some higher resolution, it will be briefly accompanied by an
“Out of Range” message when the image is initially displayed. Reduce the video resolution from your computer
to 1280 X 1024 or less to restore the function of the OSD.
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