Aspen Touch Solutions ATM-123R User Manual

EXPERIENCE THE ASPEN TOUCH

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Aspen ATM-123R Series

Touch Monitor

Product Manual

Copyright © 2004, Aspen Touch Solutions, Inc. All Rights Reserved

No part of this document may be reproduced, photocopied, transmitted, translated to another language or stored on a computer

or imaging or information retrieval system in any form, whether electronic, mechanical, optical or otherwise, without the prior written

permission of Aspen Touch Solutions.

Disclaimer

The information contained in this document is subject to change without notice and should not be construed as a commitment

or obligation by Aspen Touch Solutions. Aspen Touch Solutions assumes no responsibility for any errors that may appear in this

document, and does not make any expressed or implied warranty with regard to this document, including, but not limited to, any

implied warranty of merchantability or fitness for a particular purpose. Aspen Touch Solutions shall not be liable for any incidental

or consequential damages arising from or in connection with the use of this document or the product which it describes, whether

or not that use is consistent with any statement in this document.

Trademarks

Aspen, Aspen Touch Monitor, ATM, Auto-Sensing Brightness Adjustment and the Aspen logo are trademarks of Aspen Touch

Solutions, Inc. Trademarks of all other products mentioned in this document are owned by the products’ respective companies.

Contact Information

Aspen Touch Solutions

31207 Keats Way, Suite 104

Evergreen, Colorado 80439

tel: [phone]

toll free: 877.427.7393 (North America)

fax: [phone]

web: www.aspentouchsolutions.com

email: [e-mail]

Aspen ATM-123R Series Touch Monitor

Product Manual

Table of Contents

Usage Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connections and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Data Connection

Power, Video and Audio

Mounting

Display Setup and On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

On Screen Display Controls

Display Setup

Display Resolution

OSD Menu and Functions

Power/OSD Lock/Unlock

Auto-Sensing Brightness Adjustment

Touchscreen and Touchscreen Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Touchscreen Features and Use

Touchscreen and Peripheral Drivers

Driver Installation

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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2

Usage Notice

Warning: To prevent the risk of fire or shock, do not expose this product to rain or moisture

Warning: To avoid electric shock, do not open or disassemble this product. There are no user serviceable

parts in this product. Refer all service questions to Aspen Touch Solutions or a qualified ser vice

provider.

Introduction

Congratulations on your purchase of an Aspen Touch Solutions Touch Monitor. This manual covers all models

of the Aspen Touch Monitor 12" (ATM-123R) series of touch monitor products. Aspen has brought together a

team of experienced developers from the touch industry to create what we believe to be the finest touch monitors

available in the industry today.

Your Aspen Touch Monitor combines outstanding flat panel display design, the most needed features for typical

touch, POS and medical applications, and the best touchscreen components to deliver a product of superior

performance and value. We welcome your comments on our products and our company. For the latest product

information, see our web site at http://www.aspentouchsolutions.com.

As you read this manual, you may encounter words or terms associated with display, touchscreen or touch appli-

cations that you are not familiar with. Many of the words unique to this industry have been italicized on first use in

this manual. Definitions of these words have been included in the Glossary.

Product features of the Aspen ATM-123R series Touch Monitor include:

• 12" AMTFT LCD panel

• 350 nit Brightness / 300:1 Contrast Ratio LCD panel

• Auto-Sensing Brightness Adjustment for the best performance in changing light conditions

• High resolution resistive touchscreen with Dual Interface USB (ATM-123R only) and Serial connections

• 800 x 600 native resolution

• On Screen Display (OSD) for display setup, with vandal-resistant lockable controls

• One-click access to Brightness, Audio Mute, and Video Auto-Adjust functions

• Universal external power supply for world-wide operation (+12VDC Internal Power)

• State-sensing, lockable power switch prevents display from being turned off by vandals, and restores

operation after AC power is interrupted

• Power-on indicator built-in to power ON/OFF switch (OEM models only)

• Variety of VESA-compatible mounting options

• Top or bottom access stand lockdown for stable countertop mounting

• Kensington®lock connection on touchmonitor chassis for best public access security

• Cable management access through display base and bottom

• Touchscreen has high performance wedge seal for best contamination rejection in harsh environments

• Two high performance baffled loudspeakers with 1W+1W audio amplifiers and electronic volume controls

• Optional MSR and dual axis tilt/swivel Customer Display for the ultimate POS package

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3

Connections and Installation

Data Connection: Begin your installation by selecting a data connection. With the ATM-123R monitor, you may

use either a serial or USB data connection. All other ATM-123 series models use USB only. Choose the appropri-

ate data cable from the accessory kit included with your monitor.

Please note that all Aspen Touch Monitors that include an MSR or MSR/Customer Display also have an internal

USB hub to interface with the peripheral devices. As a result, the display will have only one USB cable which

supports both touch data and the MSR/Customer Display data.

Also, two additional User USB ports are available on the display, and these por ts may be used to connect additional

USB devices to your system such as a mouse, keyboard, bar code reader, etc.

Power, Video and Audio: Connect the power, video and (if desired) audio cables to the monitor, using the Quick

Set-up Guide for assistance, if necessary. Power for the ATM-123R monitors is supplied by an external DC power

supply with a unique power plug.

Mounting: You may simply place the monitor upright on the base of the desk stand. However, if you wish to use

your monitor in any other way than resting it on its stand on a flat surface, you will need to either:

• Attach the stand to a countertop or wall

• Dismount the display chassis from the stand and use the VESA mounting holes on the chassis to attach

the display to an arm or other mount.

Note: Connect the cables to the monitor before attaching the stand to a countertop or a wall if access to cable

connections will be restricted when the stand mounting is complete.

To attach the stand to a countertop or wall, first use the full-size template (print from the file included with this

manual) to determine the proper locations for screw or bolt holes, and if necessary, to select a location for a larger

hole to route cables through the mounting surface. Cables can generally be hidden under the stand baseplate

and the rear cover.The baseplate of the stand can be attached to a flat surface in several ways using the VESA

holes, Keyhole Slots, or Top-down Anchor Mounting System.

• VESA: The four holes near the middle of the baseplate are VESA-compatible with spacing of 75mm center

to center. Use these holes to bolt the stand from the back side.

• Keyhole Slots: The three large “keyhole” slots may be used to secure bolts, inserted from the front side,

with nuts, threaded on from the back side of the mounting surface. Insert bolts in mounting holes, loosely

thread nuts on from back side, slip stand keyholes over bolt heads and position bolt shaft in the narrow

portion of keyhole slot. Tighten nuts from back side to finish the installation.

• Top-down Anchors: To attach the stand to the mounting surface from the front, use the two round holes

adjacent to the cable access cutout, and the hole in the center of the smaller keyhole slot near the front of

the baseplate. The back holes are accessible through the stand when the rear cover is removed, and the

front hole is accessed through the small cover in the top surface of the plastic base.To remove the cover,

rotate it 1/4 turn clockwise by inserting a flat blade screwdriver in the cover slot.

To attach the display to an arm or other mount, use the VESA-compatible holes after dismounting the display

mounting chassis from its stand. The VESA holes are designed to allow for easy attachment of the display to

standard swing arms and mounts.