Page 1
NZS
NZS
Instructions for use
TOUCH CONTROL GAS-INDUCTION HOB
AUS
NZS
HIG1944MD - IG9BB02DFA
AUS
NZS
HIG1944MF - IG9BB02IFA
HIG1944MB - IG9BB02BFA
HIG1944MF - IG9BB02FFA
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EN Manual EN 3 - EN 35
Pictograms used
Important information
Tip
Page 3
TABLE OF CONTENTS
Your touch control gas-induction hob
Introduction 4
Description 5
Induction zone operation 6
Wok burner operation 7
Safety
Temperature safety induction zones 8
Cooking time limiter 8
Induction use
Induction cooking 9
Operation of the touch-sensitive buttons 9
How induction works 10
Induction sounds 10
Pans 11
Wok burner use
Pans 13
Wok burner position 14
Operation
Eco standby mode 15
Standby mode 15
Child lock 16
Pause 16
Recognising a mode 17
Timer/Kitchen timer 17
Switching the audio signal on and off 18
Induction operation
Switching on and power setting 19
Residual heat indicator 20
Boost 20
Two cooking zones behind each other 20
Bridge induction 21
Switching off 22
Automatic cooking programs 22
Cooking settings 24
Wok burner operation
Ignition and adjustment 26
Residual heat indicator 26
Menu function 26
Maintenance
Cleaning glass top 28
Cleaning wok burner elements 29
Faults
General 30
Troubleshooting table 30
Technical data
Information according regulation (EU) 66/2014 34
Environment
Disposal of the appliance and packaging 35
EN 3
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YOUR TOUCH CONTROL GAS-INDUCTION HOB
Introduction
This hob has been designed for the real lover of cooking. The hob
consists of a gas wok burner and induction cooking zones.
Cooking on an induction hob has a number of advantages. It is easy,
because the hob reacts quickly and can also be set to a very low power
level. Because, moreover, it can also be set to a high power level, it
can bring things to the boil very quickly. The ample space between the
cooking zones makes cooking comfortable.
Cooking on an induction hob is different from cooking on a traditional
appliance. Induction cooking makes use of a magnetic field to generate
heat. This means that you cannot use just any pan on it. The pans
section gives more information about this.
You can prepare wok dishes much more effectively with the high-power
wok burner (gas). The burner ignites automatically when it is turned on.
Thanks to the touch control the burner flame be controlled accurately.
For optimum safety the touch control gas-induction hob is fitted with
a thermo-electric flame protection. The hob is equipped with several
temperature protections and a residual heat indicator, which shows
which cooking zones (or the wok burner) are still hot.
EN 4
This manual describes how you can make the best possible use of
the touch control gas-induction hob. In addition to information about
operation, you will also find background information that can assist you
in using this product. You will also find cooking tables and maintenance
tips.
Read the manual thorougly before using the appliance, and store
these instructions in a safe place for future reference.
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YOUR TOUCH CONTROL GAS-INDUCTION HOB
Description
2 2 1 3
9
10
11
12
4
5
6 7 8
1. Wok burner (gas)
2. Bridge induction zone
3. Induction zone
4. Wok burner operation
5. Bridge induction zone front middle operation
6. Pause button/key button
7. Bridge induction zone rear middle operation
8. Right induction zone operation
9. Pause button
10. Pause indicator
11. Child lock indicator (eco standby indicator)
12. Key button (child lock/eco standby function)
6
EN 5
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YOUR TOUCH CONTROL GAS-INDUCTION HOB
Induction zone operation
14
1
1. Induction menu functions
2. Slide control (12 settings)
3. Settings indicator
4. Boost indicator
5. Time reduce button
6. Time increase button
7. Timer/kitchen timer
8. Minutes indicator
9. Kitchen timer button/timer button
10. Kitchen timer indicator
11. Timer indicator
12. Bridge button (front zone only)
13. On/Off button
14. Menu button
15. Cooking zone indicator
13
4 5 6 2
3
11
12 15
10
8
9
7
EN 6
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YOUR TOUCH CONTROL GAS-INDUCTION HOB
Wok burner operation
13
1
1. Menu functions burner wok burner programs
2. Slide control (12 settings)
3. Settings indicator
4. Searing setting ‘XL’ indicator
5. Time reduce button
6. Time increase button
7. Timer/kitchen timer
8. Minutes indicator
9. Kitchen timer button/timer button
10. Kitchen timer indicator
11. Timer indicator
12. On/Off button
13. Menu button (to select the burner speed)
12
4 5 6 2
3
11
10
9
8
7
EN 7
Page 8
SAFETY
Read the separate safety instructions before
use!
Temperature safety induction zones
• Each induction zone is equipped with a sensor. This sensor
measures the temperature of the base of the pan and the sections
of the hob. This facility prevents overheating (for example through
a pan boiling dry). In case of temperatures rising too high, the
power of the cooking zone/hub is reduced automatically or shut off
completely.
Cooking time limiter
• If a cooking zone or the wok burner is switched on for an unusually
long time, it will be switched off automatically.
• Depending on the setting you have chosen, the cooking time will be
limited as follows:
Cooking
setting
1 and 2 9 hours
3, 4 and 5 5 hours
6, 7 and 8 4 hours
9 3 hours
10 2 hours
11 and 12 1 hour
The cooking zone or wok brander switches off automatically when
the above-stated time has elapsed.
The cooking zone or wok burner
switches off automatically after:
EN 8
Cooking
setting
boost 10 minutes
The cooking zone switches to setting
12 automatically after:
Page 9
INDUCTION USE
Induction cooking
Induction cooking is fast
• To start with, you will be surprised by the speed of induction
cooking. Especially at higher settings, foods and liquids will come
to the boil very rapidly. It is best not to leave pans unattended to
avoid them boiling over or boiling dry.
With induction cooking
there is no heat loss and
the handles stay cool.
The power level adjusts itself
• In induction cooking, only the zone on which the pan is placed
is used. If you use a small pan on a large zone, the power will be
adjusted to the diameter of the pan. The power will thus be lower
and it will take longer before the food comes to the boil.
Please note!
• Grains of sand may cause scratches which cannot be removed.
Therefore, only put pans with a clean base on the cooking surface
and always pick pans up to move them.
• Do not use the hob as a worktop.
• To avoid energy loss, always keep the lid on the pan when cooking.
• Pans that have already been used for cooking on a gas hob are no
longer suitable for use on an induction hob!
Operation of the touch-sensitive buttons
For optimum working, place your finger tips flat on the buttons. You
don’t have to push hard. The sensors under the buttons are located on
the slider’s outer ring.
The touch sensors have been set in such a way that they only react
to the pressure and size of finger tips. The hob can’t be operated with
other objects and won’t, for instance, be switched on if your pet walks
over the hob.
EN 9
Page 10
INDUCTION USE
How induction works
A magnetic field is generated in the appliance.
By placing a pan with an iron base on a cooking zone, a current is
induced in the pan base. This induced current generates heat in the
base of the pan.
The coil (1) in the hob (2)
generates a magnetic field
(3). By placing a pan with
an iron base (4) on the coil,
a current is induced in the
base of the pan.
Induction sounds
Easy
The electronic controls are accurate and easy to set. On the lowest
setting, you can melt chocolate directly in the pan, for example, or cook
ingredients that you would normally heat in au bain-marie.
Quick
Thanks to the induction hob’s high power levels, bringing food to the
boil is very quick. Cooking food through takes just as long as for other
types of cooking.
Clean
The hob is easy to clean. Because the cooking zones do not get any
hotter than the pans themselves, food spills cannot burn into the glass.
Safe
The heat is generated in the pan itself. The glass top does not get any
hotter than the pan. This means that the cooking zone is considerably
cooler than a ceramic hob, for example.
Once a pan has been removed, the cooking zone cools down quickly.
Ticking sound
A light ticking sound is caused by the capacity limiter on the front and
back zones. A soft ticking sound can also occur at lower settings.
EN 10
Pan makes sounds
The pan can make sounds during cooking. This is caused by the
energy flowing from the hob to the pan. This is normal for certain pans,
particularly at high settings. This is not harmful for the pans or the hob.
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INDUCTION USE
Pans
Ventilator makes sounds
The appliance is fitted with a ventilator in order to increase the lifespan
of electronic components. If you use the appliance intensively, the
ventilator will be switched on and you will hear a humming sound.
The ventilator can also make sounds after you have switched off the
appliance.
Automatic pan detection
When automatic pan detection (APd) is active, a ticking sound is
observable, even when the zone is not in use.
Pans for induction cooking
Induction cooking requires a particular type of pan in terms of quality.
• Pans that have already been used for cooking on a gas hob are no
longer suitable for use on an induction hob.
• Only use pans that are suitable for electric and induction cooking
with:
▷ a thick base of a minimum of 2.25 mm;
▷ a flat base.
• The best pans are those with the ‘Class Induction’ quality mark.
Tip!
You can use a magnet to check whether your pans are suitable. A pan
is suitable if the base of the pan is attracted by the magnet.
Suitable Unsuitable
Special stainless steel pans Earthenware
Class Induction Stainless steel
Solid enamelled pans Porcelain
Enamelled cast-iron pans Copper
Plastic
Aluminium
EN 11
Page 12
INDUCTION USE
Please note!
Be careful with thin enamelled sheet steel pans:
• the enamel may come loose from the steel at high settings if the
pan boils dry;
• high power level settings may cause the base of the pan to warp.
Please note!
Never use pans with a misshapen base. A hollow or rounded base can
interfere with the operation of the overheating protection, causing the
appliance to become too hot. This may lead to the glass top cracking
and the pan base melting. Damage caused by using unsuitable pans
or boiling dry is excluded from the guarantee.
Pan diameter
The minimum diameter for the pan base is 12 cm. If a pan is too small,
the zone will not work.
Pressure cookers
Induction cooking is very suitable for pressure cookers. The fast-
reacting cooking zone brings the pressure cooker to pressure quickly.
As soon as you switch off a cooking zone, the dish stops cooking
immediately.
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WOK BURNER USE
Pans
Pans
• Always ensure that the flames remain under the pan. A lot of energy
is lost when flames burn around the outside of the pan. The handles
could also become too hot.
• Do not use pans with a base diameter smaller than 12 cm.
wrong
good
wok ring
Smaller pans are not as stable.
Wok ring
The wok ring supplied with the wok burner provides extra stability for
round-based woks.
Only use the wok ring on the wok stand in combination with a
(round-based) wok. The wok ring may discolour if used on the
searing setting.
Pan support
Place the pan support vertically, without sliding it over the glass top.
Use the positioning notches to position the pan support on the glass top.
EN 13
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WOK BURNER USE
Wok burner position
Place the wok burner in the correct way. Placing the wok burner parts
incorrectly can result in a poorly functioning burner.
1. Place the burner distributor (2) in the burner housing (1).
2. Use the positioning notches to place the inner ring (3) on the burner
distributor (2).
3. Use the positioning notches to place the outer ring (4) on the burner
distributor (2).
2
4
3
EN 14
1
position distributor
4
3
2
1
side view
2
position rings
Page 15
OPERATION
Eco standby mode
Standby mode
In the eco standby mode the hob is switched off and it uses as little
energy as possible.
The hob can also be switched to the eco standby mode from the
standby mode and when cooking zones are still active.
Switching the hob to the eco standby mode
• Press the key button briefly.
A single audio signal sounds. The eco standby mode is active, the
red light next to the key button flashes slowly.
From the eco standby mode you can’t immediately start cooking. To be
able to, the hob first needs to be switched to the standby mode.
In standby mode the induction hob is switched on, but all zones are off.
You can switch to the standby mode from the eco standby mode, or by
switching off all separate cooking zones.
From standby mode you can immediately start cooking. Press the
on/off button for the desired cooking zone or the wok burner or place a
pan on an induction zone and select the desired power.
Switching the hob from the eco standby mode to the standby mode
The red light next to the key button flashes slowly.
• Press the key button briefly to activate the standby mode.
You will hear a single audio signal. All lights on the hob are out,
except possibly the residual heat indicator ‘H’.
Tip!
The hob uses less than 0.5 Watt in the eco standby mode.
After 30 minutes in the standby mode, the hob will automatically switch
to the eco standby mode to prevent unnecessary energy consumption.
EN 15
Page 16
OPERATION
Child lock
Pause
Your induction hob is equipped with a childproof lock that lets you lock
the appliance. It prevents unintended switching on of the cooking zones.
Switching on the childproof lock
• Press the key button for 2 seconds.
A double audio signal will be heard. All buttons are now inactive,
except for the key button. The hob first switches to the eco standby
mode and then to the childproof lock mode. The red light is
constantly on.
• Press the child lock button again for 2 seconds to switch off the
childproof lock.
A single audio signal will be heard. The hob is now in standby
mode. The red light next to the key button is off.
Tip!
Set the hob to the childproof lock mode before cleaning the hob to
prevent it from accidentally switching on.
When the hob is set to childproof mode, it uses just as little energy as
when it is in eco standby mode.
With this pause function, you can set the entire hob to ‘pause’ for
5 minutes during cooking. The energy supply to the cooking zone will
stop, without losing settings. However, do remember that the cooking
zone will stay warm for some time; preferably remove delicate dishes
from the cooking zone.
EN 16
Switching the hob to pause mode
• Press the pause button once.
A double audio signal will be heard and the red light next to the
pause button flashes.
▷ Any set timers/kitchen timers stop.
▷ All cooking zones are automatically switched back to setting 1
or 2; the wok burner will return to the lowest setting.
▷ All buttons are inactive, except for the key button and the
pause button. The on/off button of the individual cooking zones
also remain active; they do, however, react with a delay of two
seconds so that you can clean the control panel.
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OPERATION
Recognising a mode
• If you press the pause button again within 5 minutes, the paused
cooking processes will resume.
A double audio signal will be heard, the hob resumes the settings as
they were set before the pause.
• If you do not undertake any further action within 5 minutes:
All active cooking zones will switch off automatically. After that
the pause button will keep flashing for 25 minutes to indicate the
cooking processes have been ended by the pause mode.
The hob automatically switches from the pause mode to the eco
standby mode after 25 minutes.
Timer/Kitchen timer
The eco standby mode
The standby mode
The childproof lock
mode
The pause mode
Please note!
• There’s one timer/kitchen timer available per cooking zone.
• The timer/kitchen timer function can also be used without activating
an accompanying cooking zone.
Switching on the timer
• Press the timer/kitchen timer button of the cooking zone once.
The display of the timer lights up and you’ll see three zeroes flashing.
A + and - appear below.
• If you do not set a time with the + or - button, the timer will start
running automatically after 3 seconds. The timer can go as far as
9 hours and 59 minutes.
The red arrow pointing upwards lights up and the time increases.
• Press the timer/cooking timer button again to switch it off.
The red light next to the key button
flashes slowly.
Not a single light is lit.
The red light next to the key button is lit
constantly.
The red light next to the pause button
flashes.
EN 17
Page 18
OPERATION
Switching on the kitchen timer
• Press the timer/cooking timer button of the cooking zone once.
• Press the + or - button to switch from the timer function to the kitchen
timer function. After that you can set the desired cooking time with the
+ button. Then you can change the set time with the - button.
The red arrow pointing downwards lights up. Time is counting
down.
• Press the timer/cooking timer button once more to switch it off
again.
Please note!
• The kitchen timer is linked to the cooking zone if the accompanying
cooking zone is switched on.
• If the kitchen timer is linked to a cooking zone, the cooking zone
will switch off after the set time has passed.
The kitchen timer alarm goes off and releases an audio signal for a
quarter of an hour while decreasing as the time passes, while ‘0.00’
and the downwards red arrow keep flashing. Press the timer/kitchen
timer button again or remove the pan from the cooking zone to
switch off the kitchen timer alarm.
Tip!
You can press and hold the + or - button to set the desired cooking
time quicker.
Switching the audio signal on and off
• Press and hold the menu button and the timer/cooking timer button
of a random cooking zone until you hear an audio signal.
The audio signal is now switched off for all button operations,
except for the pause button and the key button.
Please note: the kitchen timer alarm and the audio signal for error
messages cannot be switched off.
• Use the same button combination to switch the sound back on.
EN 18
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INDUCTION OPERATION
Switching on and power setting
1. Press the key button.
A single audio signal sounds.
2. Place a pan in the middle of a cooking zone.
The APd registers a pan and a flashing ‘-’ appears in the display.
If you don’t do anything else, the cooking zone will switch off
automatically after 10 seconds.
3. Slide with your finger over the slide control (clockwise) or tap with
your finger on the slide control to set the desired setting. The
cooking zone starts automatically at the setting that has been set.
4. Set a higher or lower power by sliding with your finger over the slide
control or by tapping the slide control. The cooking zones have 12
settings. There is also a ‘boost’ setting for the induction zones.
Please note!
If the APd function is switched off, activate a cooking zone using the
on/off button.
Automatic pan detection (APd)
Once the hob is switched on, if a pan is placed on an inactive cooking
zone, the corresponding control will light up and can be operated
immediately (without operating the on/off button). If the cooking
zone is not switched on within 10 seconds it will switch itself off again.
The cooking zone can be reactivated by removing the pan and
replacing it on the cooking zone or by using the on/off button.
This function is active as standard, but can also be disabled.
Disable the function by switching off the hob. Then from the Eco
stand-by mode operating the ‘Pause’ button (09) for 5 seconds. The
display will read ‘APd OFF’. By repeating this action, the function will
be reactivated and ‘APd On’ will appear in the display.
Please note!
If the hob doesn’t detect a pan, with or without iron content, after a
power level has been set, the display will continue to flash and the
cooking area will remain cold. If no pan with or without iron content is
placed on the zone within one minute, the cooking zone will switch off
automatically.
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INDUCTION OPERATION
Residual heat indicator
After use, the cooking zone used may stay hot for several minutes.
As long as the cooking zone is still hot, an ‘H’ will be visible in the
display.
Boost
You can use the ‘boost’ function to cook at the highest power level
during a short period of time (max 10 minutes). After the maximum
boost time has passed, the power will be reduced to setting 12.
Switching on ‘boost’
1. Put a pan on a cooking zone and switch on the cooking zone.
2. Tap twice at the end of the slide control with your finger to set the
‘boost’ setting.
‘12’ and ‘boost’ appear in the display.
Switching off ‘boost’
‘Boost’ has been switched on, the display shows setting 12 and ‘boost’.
1. Tap anywhere on the slider with your finger.
In the display you will see a lower setting.
Or:
2. Press the on/off button of the cooking zone you want to switch off.
You will hear a single audio signal and the display dims.
The cooking zone has been switched off completely.
Two cooking zones behind each other
• The two cooking zones which are behind each other affect each
other. When both of these cooking zones are switched on at the
same time, the power is shared between them automatically. The
first set cooking zone will remain at the set setting at all times.
The maximum set setting for the cooking zone to the front or back
that is added later depends on the setting of the first cooking
zone. When you have reached the maximum amount of cooking
setting combinations, the last set setting will start to flash and is
automatically lowered to the highest possible setting.
• Two cooking zones next to each other will not influence each other.
You can set both cooking zones on a high setting.
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INDUCTION OPERATION
Bridge induction
The Bridge induction zones can be linked to each other. This creates 1
large zone that can be used, for example, for a large fish pan or various
pans on the same power.
• If the Bridge induction zones are linked, they cannot be set to boost
and the menu functions cannot be used.
• Use a fish or other pan that covers at least one of the Bridge
induction zones in the middle.
Switching on the Bridge function
1. Place a large pan on both cooking zones so that both zones are
well covered.
2. Switch on the front cooking zone.
3. Press the bridge button of the front slide zone control for two
seconds to select the bridge setting.
‘br’ will appear in the display of the rear zone. The rear zone can no
longer be controlled. Both zones are heated according to the setting
set in the front cooking zone.
4. Slide over the front slide control with your finger (clockwise) or tap
on the slide control with your finger to set the desired setting.
Switching off the Bridge function
1. Press the bridge button of the front slide control for two seconds to
switch off the bridge setting.
The bridge function switches off, the rear cooking zone display dims
and setting 1 appears in the front cooking zone display.
Or:
2. Press the on/off button of the front cooking zone to switch off both
cooking zones.
You will hear a single audio signal and the display dims.
The cooking zone has been switched off completely.
EN 21
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INDUCTION OPERATION
Switching off
Switching off one cooking zone
Press the on/off button of the cooking zone you want to switch off.
You will hear a single audio signal and the slider dims.
• If all cooking zones have been switched off in this way, the hob
will automatically be in the standby mode (also refer to ‘standby
mode’).
Switching off all cooking zones
Press the key button briefly to switch off all the cooking zones at the
same time.
A single audio signal sounds. The red light next to the key button will
flash slowly.
• The hob is now in eco standby mode (see also ‘eco standby
mode’).
Automatic cooking programs
Each induction zone is equipped with 6 automatic cooking programs.
You can set any end time of an automatic cooking program with the aid
of the kitchen timer function (refer to page 17).
The cooking programs are based on regular quantities.
EN 22
These menu functions work best if they are started at the beginning of
the cooking process.
To set an automatic program
The cooking zone is switched on.
• Press the menu button.
A series of 6 icons will light up, 1 of which brighter than the others.
• Again press the menu button, or press and hold down the menu
button to go to the next menu function.
The selected cooking program automatically starts after 3 seconds.
An ‘A’ for ‘automatic’ appears in the display.
If an automatic cooking program is active, you can go back to the
manual cooking process by tapping the slide control with your finger.
Please note!
The cooking programs do not work if the zones are bridged.
Page 23
INDUCTION OPERATION
Heating-up/cooking function
This function brings the content of the pan to a boil (100 °C) and keeps
it boiling. An audio signal can be heard when the content is cooking or
if the food has to be added. This function only works without the lid on
the pan.
Simmering function
The temperature of the dish is constantly kept near the boiling point
(90 °C - 95 °C). The simmer setting works best with a lid on the pan.
Thicker dishes have to be stirred every 15 minutes. The maximum
simmering time is 8 hours, unless a shorter time has been set with the
aid of a timer.
Keep-warm function
The temperature of a dish is automatically kept at a constant
temperature of 70 °C - 75 °C. The keep-warm setting works best with
a lid on the pan. Larger quantities and thicker dishes need to be stirred
occasionally. The maximum time for keeping warm is 8 hours, unless a
shorter time has been set with the aid of a timer.
Wok function
The wok setting provides an optimal wok temperature, for both
the oil and the wok. After the audio signal, the pan has reached its
temperature, the oil can be put in the pan and then the dish.
Searing function
The searing setting provides the optimal searing temperature.
After the audio signal, the pan has reached its temperature. The oil or
butter can be put into the pan and then the dish.
Grill function
The grill setting provides the optimal grilling temperature. An audio
signal can be heard when the pan has reached its temperature.
EN 23
Page 24
INDUCTION OPERATION
Cooking settings
Because the settings depend on the quantity and composition of the
pan and its contents, the table below is intended as a guideline only.
Use ‘boost’ and settings 11 and 12 to:
• bring food or liquid to the boil quickly;
• ‘shrink’ greens;
• heat oil and fat;
• bring a pressure cooker up to pressure;
• use a wok.
Use settings 9 and 10 to:
• sear meats;
• fry fish;
• fry omelets;
• fry boiled potatoes;
• deep fry.
Use settings 7 and 8 to:
• fry thick pancakes;
• fry thick slices of breaded meat;
• fry up bacon;
• fry raw potatoes;
• make French toast;
• fry breaded fish;
• cook through pasta;
• fry thin slices of meat;
• roast large pieces of meat.
EN 24
Use settings 4 to 6 to:
• cook food through;
• defrost hard vegetables;
• fry thick slices of meat;
• steam.
Page 25
INDUCTION OPERATION
Use settings 1 to 3 to:
• simmer bouillon;
• poach;
• keep warm;
• stew meats;
• simmer vegetables;
• melt chocolate;
• melt cheese.
EN 25
Page 26
WOK BURNER OPERATION
Ignition and adjustment
1. Place the pan in the middle of a cooking grid.
2. Press the key button.
A single audio signal sounds.
3. Press the on/off button of the wok burner. The burner will light and
will heat at setting 5.
Setting 5 will appear in the display and you will hear a single audio
signal.
4. Set a higher or lower setting by sliding over the slide control with
your finger or by tapping on the slide control. The burner can be set
at 12 settings.
Residual heat indicator
After use, the wok burner may stay hot for several minutes.
As long as the burner is still hot, an ‘H’ will be visible in the display.
Menu function
The wok burner is equipped with 4 burner settings. The burner is set to
the wok setting automatically.
Use the ‘Menu’ button to select a ‘searing setting’, ‘simmer setting’ or
‘XL searing setting’.
EN 26
Setting a burner setting
Press the menu button, or press and hold down the menu button to go
to the next menu function.
The selected cooking program automatically starts after 3 seconds.
The icon concerned will light up.
Wok setting
The wok setting provides concentrated heat to the core of the pan.
Use the wok grille provided to ensure that the wok remains stable.
Page 27
WOK BURNER OPERATION
Searing setting
Use this setting to sear dishes.
The outer burner is switched on and provides an equal distribution of
heat in the pan.
Simmer setting
This setting is suitable for slow cooking and keeping your dish warm.
With twelve settings, the desired power can be controlled very
precisely.
XL searing setting
Use this setting to sear dishes on high power. This setting is suitable
for large pans (>28 cm).
The outer burner is switched on and, with the maximum available
power, provides an equal distribution of heat in the pan.
EN 27
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MAINTENANCE
Cleaning glass top
Tip!
Activate the child lock before cleaning the hob.
Daily cleaning
• Although food spills cannot burn into the glass, we nevertheless
recommend you clean the hob immediately after use.
• For daily cleaning, a damp cloth with a mild cleaning agent is best.
• Dry off with kitchen paper or a dry tea towel.
Stubborn stains
• Stubborn stains can also be removed with a mild cleaning agent,
washing-up liquid, for example.
• Remove water circles and limescale with cleaning vinegar.
• Traces of metals (caused by sliding pans) can be difficult to
remove. Special products are available for this.
• Use a glass scraper to remove food spills. Melted plastic and sugar
are also best removed with a glass scraper.
Please note!
• Never use abrasives. These leave scratches in which dirt and
limescale can accumulate.
• Never use anything sharp such as steel wool or scourers.
EN 28
Page 29
MAINTENANCE
Cleaning wok burner elements
Please note!
Burner parts should not be cleaned in the dishwasher.
Dishwasher detergents can corrode burner parts!
Persistent stains on enamel (pan supports, burner caps)
Persistent stains can best be removed with a fluid detergent or a plastic
scouring sponge. Never use scouring powder, scouring pads, sharp
objects or aggressive cleaning products.
Brass wok burner parts
Some wok burner parts are made of brass. It is not unusual to see a
change in the colour of the brass as a result of the high temperatures
involved in wok use.
Please note!
Consult the www.asko.com website for additional maintenance
and cleaning instructions!
EN 29
Page 30
FAULTS
General
If you notice a crack in the glass top (however small), switch off the
hob immediately, unplug the hob, and close off the gas supply.
Then contact the Service Department.
Troubleshooting table
If your hob does not work properly, it does not always mean that it is
defective. Make sure to check the points mentioned below in the table,
or visit our website ‘www.asko.com’. for more information.
Please note
If the square red light above the pause button flashes (and none of the
malfunctions below apply), please contact the service department.
Symptom Possible cause Solution
Induction zones
Characters appear in the
displays when the appliance
is connected for the first time.
The fan runs on for several
minutes after the hob has
been switched off.
A slight smell is noticeable
the first few times the hob is
used.
You can hear a ticking sound
in your hob.
This is the standard set-up
routine.
The hob is cooling down. Normal operation.
The new appliance is heating
up.
This is caused by the
capacity limiter on the front
and back zones. A soft
ticking sound can also occur
at lower settings.
Normal operation.
This is normal and disappears
after the hob has been used
a few times. Ventilate the
kitchen.
Normal operation.
The pans make a noise while
cooking.
You have switched a cooking
zone on, but the display
keeps flashing.
EN 30
APd checks the presence of
a pan.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is not
suitable for induction cooking
or has a diameter of less than
12 cm.
Remove the pan or switch off
the APd function (page 19).
This is normal for certain
pans, particularly at high
settings. This is not harmful
for the pans or the hob.
Use a suitable pan (see pages
11 and 12).
Page 31
FAULTS
Symptom Possible cause Solution
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working
and nothing appears in the
display.
A fuse blows as soon as the
hob is switched on.
‘br’ appears in the display
and the controls do not
respond.
Error code F00/the red light
next to the child lock button
is lit and the light above the
pause button is flashing.
Error codes F0 to F6 and FC. Defective generator. Please contact your service
Error code F7. The ambient temperature is
Error codes F8 and F08/the
red light next to the child
lock button is lit and the light
above the pause button is
flashing.
Error code F9 and/or
continuous audio signal.
The preset time has ended. Switch off the signal by
There is no power supply
due to a defective cable or a
faulty connection.
The appliance is incorrectly
connected.
The bridge function is
switched on.
The control panel is dirty or
has water on it.
not good.
Appliance overheated. Let the appliance cool down
The appliance has been
connected incorrectly and/or
the mains voltage is too high.
pressing the - or + button on
the timer.
Check the fuses or the
electric switch (if there is no
plug).
Check the electrical
connections.
Switch off the bridge function
(see page 21).
Clean the control panel.
centre.
Switch off all heat sources
in the vicinity of the cooking
plate.
and start cooking again.
Have your connection
changed.
Error code F99/the red light
next to the child lock button
is lit and the light above the
pause button is flashing.
Error code FA. Mains voltage is too low. Contact your energy
Error code FAN. Air circulation not good. Make sure the venting holes
Other error codes. Please contact your service
2 or more buttons are being
operated simultaneously.
Do not operate more than 1
button at a time.
supplier.
under the cooking plate are
open.
centre.
EN 31
Page 32
FAULTS
2
1
Symptom Possible cause Solution
Wok burner
There is a smell of gas near
the appliance.
The burner does not ignite.
Error code F4-066 *
The appliance connection is
leaking.
Electrical connection not
correct.
Turn off the main gas supply
valve. Contact your installer.
Contact your installer.
The burner does not burn
evenly.
Fuse defective/fuse switched
off in fuse cupboard.
Spark plug (1) dirty/damp.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Main gas supply valve closed.
Fault in gas mains.
Gas bottle or tank is empty.
Wrong type of gas used.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Replace the fuse or switch on
the fuse again in the fuse box.
Clean/dry the spark plug.
Use the centring notches to
put the burner parts together.
Clean/dry the burner parts.
Make sure that the outflow
holes are open.
Open the main gas valve.
Consult you gas supplier.
Connect a new gas bottle or
have the tank refilled.
Check whether the gas used
is suitable for the appliance.
Contact your installer if it is
not correct.
Use the centring notches to
put the burner parts together.
Clean/dry the burner parts.
Make sure that the outflow
holes are open.
Burner extinguishes after
igniting.
Error code F3 *
EN 32
Wrong type of gas used.
Thermocouple (2) is dirty. Clean/dry the thermocouple
Check whether the gas used
is suitable for the appliance.
Contact your installer if it is
not correct.
Page 33
FAULTS
Symptom Possible cause Solution
Ceramic glass plate broken. Close the gas main switch
Other error codes. Please contact your service
* Reset error code: switch the hob ‘off - on’ using the key button.
Then switch on the gas zone using the slider.
and pull the plug out of the
socket. Contact your installer.
Please note! Do not
throw a broken ceramic
glass plate in the glass
recycling bin, but take it to
the municipality’s waste
recycling centre.
centre.
EN 33
Page 34
TECHNICAL DATA
Information according regulation (EU) 66/2014
Measurements according EN60350-2 / EN 30-2-1
Model identification HIG1944MF HIG1944MB
Type of hob Gas-induction hob Gas-induction hob
Number of electric cooking zones and/or
areas
Heating technology Induction cooking
For circular electric cooking zones: diameter
of useful surface area per electric heated
cooking zone in cm
For non-circular cooking zones or areas:
lenght and width of useful surface area per
electric heated cooking zone or area
Energy consumption per cooking zone or
area calculated per kg (EC
Number of gas burners 1 1
Energy efficiency per gas burner
(EEgas burner) in %
electric hob
) in Wh/kg
zones and cooking
Ø 21.0 Ø 21.0
193.6 188.8 193.6 188.8
3 3
Induction cooking
areas
22.0X18.0
cm
59.1 59.1
zones and cooking
areas
22.0X18.0
cm
EN 34
Page 35
ENVIRONMENT
Disposal of the appliance and packaging
Sustainable materials have been used during manufacture of this
appliance. This appliance must be disposed of responsibly at the end
of its service life. The government can provide you with information
about this.
The appliance packaging is recyclable. The following materials may
have been used:
• cardboard;
• polyethylene film (PE);
• CFC-free polystyrene (PS hard foam).
You should dispose of these materials responsibly and in accordance
with government regulations.
The product has been marked with a crossed-out dustbin symbol
to remind you of the obligation to dispose of electrical household
appliances separately. This means that the appliance may not be
included with normal domestic refuse at the end of its service life. The
appliance must be taken to a special municipal centre for separated
waste collection or to a dealer providing this service.
Separate processing of household appliances helps to prevent any
potential negative impact on the environment and on health caused by
improper disposal. It ensures that the materials of which the appliance
is composed can be recovered to obtain significant savings in energy
and raw materials.
Please note! Do not throw a broken ceramic glass plate in the
glass recycling bin, but take it to the municipality’s waste recycling
centre.
Declaration of Conformity
We hereby declare that our products satisfy the applicable European
Directives, Orders and Regulations, as well as the requirements stated
in the referenced standards.
EN 35
Page 36
560500
560500
560500 / VER 2 / 30-06-2016
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