Askey Computer TC7300B0M Users manual

This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste. The European Union has implemented a specific collection and recycling system for which producers' are responsible.

This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused. Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way. Consequently, please do not throw out your inoperative appliance with the household waste.

If you are the owner of the appliance, you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance.

- If you are a professional user, please follow your supplier's instructions.

- If the appliance is rented to you or left in your care, please contact your service provider. Help us protect the environment in which we live!

CAUTION

Disconnect power before servicing.

This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 must not be connected to outside wiring.

CAUTION

To ensure reliable operation and to prevent overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing equipment. Provide for free air flow around the Wireless Voice Gateway and its power supply.

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NORTH AMERICAN CABLE INSTALLER:

This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

Operating Information

Operating Temperature: 0˚ - 40˚ C (32˚ - 104˚ F) Storage Temperature: -20˚ to 70˚ C (-4˚ – 158˚ F)

If you purchased this product at a retail outlet, please read the following:

Product Information

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. The numbers are located on the back of the product.

Model No. ____________________________Serial No ________________________________ Purchase Date: ________________________Dealer/Address/Phone: _________________________

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Safety Recommendations

REMEMBER SAFETY FIRST

Using equipment safely Your Cable Modem has been manufactured to meet safety standards, but you must take care if you want it

to perform properly and safely.

It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of decoder, please contact your supplier.

To avoid the risk of electric shock

 Disconnect the Cable Modem from the mains supply before you connect the Cable Modem to (or

disconnect it from) any other equipment. Remember that contact with 110 ~ 240 Volt AC mains can be lethal or cause severe electric shock.

 Never remove the Cable Modem’s cover. Should the Cable Modem fail, contact the Customer Service

to arrange repair or service.

 Never allow anyone to push anything into holes, slots or any other opening in the case  Do not block the Cable Modem’s ventilation slots; never stand it on soft furnishings or carpets  Do not put anything on the Cable Modem which might spill or drip into it (eg. Lighted candles or

containers of liquids). Do not expose the Cable Modem to dripping or splashing. If an object or liquid enters inside the Cable Modem, unplug it immediately and contact the Customer Service.

 Do not store the Cable Modem in excessively hot, cold or damp conditions. The Cable Modem is

intended to operate at an ambient temperature of less than 40 degrees Celsius and a maximum humidity level of 75%. In case of a storm, it is recommended that you unplug the Cable Modem from the mains and from the TV set.

 Leave the mains socket accessible so that you can unplug the set quickly

Connecting to the mains supply

 This Cable Modem is designed to operate at 100 ~ 240 VAC.  If you are in any doubt about the mains lead, the plug or connection, please consult the Customer

Service.

 Only the power adapter supplied with the decoder has to be used

Ensuring optimum performance

 Leave 7cm to 10cm around the Cable Modem to ensure that proper ventilation gets to the Cable

Modem.

 Do not store your Cable Modem on its side (if not allowed)  To clean the Cable Modem, use a dry, clean soft cloth with no cleaning solvent or abrasive products.

Clean the ventilation openings regularly.

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MAIN TECHNICALSPECIFICATIONS

Operating voltage

100 ~ 240 VAC

Typical Power consumption

18W max

Dimensions (W x H x D)

177mm x 142.07mm x 51.3mm

Operating temperature range

0 – 40 °C

Storage temperature range

-20 – 70 °C

AC adapter (or plug-in adapter) type

ADAPTER 18W 12VDC/1.5A DC input

12V/ 1.5A

Cable input

1x Coaxial cable connector

Phone plugs

2x RJ11

Ethernet plugs

2x RJ-45

General

Connections

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Chapter 1: Connections and Setup ............................................................................................. 6

Turning on the Wireless Voice Gateway ......................................................................................... 6

Introduction ........................................................................................................................... 6

Wireless Voice Gateway Features ............................................................................................. 6

Computer Requirements ......................................................................................................... 7

Wireless Voice Gateway Overview ............................................................................................... 8

Front Panel ......................................................................................................................... 8

Rear Panel ........................................................................................................................ 10

Side Panel for WPS ............................................................................................................. 10

Relationship among the Devices ............................................................................................. 11

What the Modem Does ......................................................................................................... 11

What the Modem Needs to Do Its Job ...................................................................................... 11

Contact Your Local Cable Company ........................................................................................ 11

Connecting the Wireless Voice Gateway to a Single Computer ........................................................... 12

Attaching the Cable TV Wire to the Wireless Voice Gateway ........................................................ 13

Installation procedure for connecting to the Ethernet interface ........................................................ 14

Telephone or Fax Connection ................................................................................................ 15

Chapter 2: Additional Information ........................................................................................... 16

Frequently Asked Questions ..................................................................................................... 16

General Troubleshooting .......................................................................................................... 18

Service Information ................................................................................................................ 19

Glossary .............................................................................................................................. 20

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CHAPTER 1: CONNECTIONS AND SETUP

Turning on the Wireless Voice Gateway

After installing the Wireless Voice Gateway and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.

If there is no lighted LEDs on the front panel, check the power adapter plug-in the power jack and connect to CM correctly.

Note: All indicators flash once before the initialization sequence.

If both DS and US LEDs are flashing, it means the Wireless Voice Gateway is automatically updating its system software. Please wait for the lights to stop flashing. Do not remove the power supply or reset the Wireless Voice Gateway during this process.

Introduction Wireless Voice Gateway Features

 Full Band Capture Front End  Brand new technology provides high performance while maintaining low power consumption.  Excentis EuroDOCSIS 1.0/1.1/2.0/3.0 Standard Compliant.  PacketCable 1.0/1.5 Standard Compliant and upgradeable to PacketCable 2.0 version)  Two Standard RJ-45 connector for 10/100/1000BaseT Ethernet with auto-negotiation and MDIX

functions; Support maximum Ethernet cable length up to 100m (Category 5e).

 Support simultaneous voice and data communications.  Two RJ-11 Foreign Exchange Station (FXS) port for IP telephony (TEL-1 and TEL-2); Support a

maximum line length between themselves and an end-receiver (handset, etc.) of up to 500 feet (AWG 26/0.4mm). TEL-1 and TEL-2 port are not connected on Hardware side.

 One voice conversations in the FXS port with different CODEC: G.711‐ulaw, G.711‐

alaw, G.723.1, BV16, ILBC, G.726‐16, G.726‐24, G.726‐32, G.726‐40, G.728, G.729, G.729E, G.729A, G.729B, TELEVENT, T.38 (disabled by default); Support V.90 fax and modem services.

 Default codecs: G.711‐ulaw, G.711‐alaw, BV16, ILBC, TELEVENT, T.38 (disabled by default)  Support Various function to provide high quality voice including: Echo Cancellation, Voice Active

Detection (VAD), DTMF detection and generation and Comfort Noise Generation (CNG).

 Single 2.4GHz WiFi interface provides standard 802.11 b/g/n support, 20/40Mhz bandwidth, up to

200Mbps data rate.

 The NTP (Network Termination Point) should be able to operate with an LF (Loading Factors) of at

least 5 REN.

 Support Web pages and private DHCP server for status monitoring. SNMP network management

support also provided

DOCSIS and PacketCable are trademarks of Cable Television Laboratories, Inc.

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Computer Requirements

IBM PC COMPATIBLE

MACINTOSH**

CPU

Pentium or higher.

PowerPC or higher

System RAM

16MB or Higher

24MB or Higher

Operating System

Windows* NT / 2000 / Me / XP / Vista / Windows 7, Linux

Mac OS** 7.6.1 or higher

Ethernet

10BaseT , 100BaseT or 1000BaseT

An Ethernet card makes it possible for your computer to pass data to and from the internet. You must have an Ethernet card and software drivers installed in your computer. You will also need a standard Ethernet cable to connect the Ethernet card to your Wireless Voice Gateway.

Software

 A TCP/IP network protocol for each machine  Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, or

equivalent.

For the best possible performance from your Wireless Voice Gateway, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by cable companies):

* Windows is a trademark of Microsoft Corporation. ** Macintosh and the Mac OS are trademarks of Apple Computer, Inc.

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