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FEMTOCELL
MULTI-BAND SOHO
B1/B7 (SS2GHI)
B1/B3 (SS2GEI)
B2/B7 (SS2FHI)
Quick Start Guide
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Femtocell Multi-band SOHO
Quick Start Guide
Table of Contents
Welcome .......................................................................................................... 3
Box Content
................................................................................................ 4
Connection Overview ..................................................................................... 5
Quick Setup
Common Troubleshooting Procedures
................................................................................................ 6
................................................... 8
FAQs ................................................................................................................. 9
Safety Notes
............................................................................................. 10
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Femtocell Multi-band SOHO
Quick Start Guide
Welcome
The Femtocell Multi-band SOHO
(Small Office Home Office)
provides enhanced mobile voice
and data service within buildings. It
delivers high quality voice calls and
faster, more reliable mobile data
service.
The Femtocell Multi-band SOHO
connects to your broadband
Internet service to deliver an
extended indoor mobile network
coverage. The in-building mobile
phone connectivity, signal quality,
and data bandwidth will greatly
improve, especially if the building is
in a remote area or out of adequate
mobile phone tower range.
Inside this packaging you will find
the Femtocell Multi-band SOHO
and its accessories necessary for
the installation. The Femtocell
Multi-band SOHO has a zero touch
set-up process. Just install as
detailed in this guide and it
connects to your mobile phone
automatically whenever your
phone is within range.
Before you begin you need to make
sure you have the following:
High speed internet service and
an available Ethernet LAN port
on your router.
An available power socket or
electrical outlet. This is not
required if using Power-OverEthernet (PoE).
A 3G or LTE phone registered
for 3G or LTE service with your
service provider.
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Femtocell Multi-band SOHO
Quick Start Guide
Box Content
Quick Start Guide
(This document)
Femtocell Multi-band SOHO
Wall Mounting Kit
(2 Screws and 2 Wall
Anchors)
AC Power Adaptor Ethernet Cable
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Femtocell Multi-band SOHO
Quick Start Guide
Connection Overview
Power
Power on when AC Adaptor is plugged in
Yellow WAN Port
Connect to internet router
Grey LAN Port
Connect to other devices, like PC, if needed
Reset
1.
Press and hold for 5 seconds for reboot
2.
Press and hold for 20 seconds for factory
setting reset and software update
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Femtocell Multi-band SOHO
Quick Start Guide
Quick Setup
1
Connect your Femtocell Multi-band SOHO to the Internet
Connect the yellow Ethernet cable from the yellow
Multi-band SOHO to an available Ethernet port on your internet router.
“WAN”
port on your Femtocell
2
Power on your Femtocell Multi-band SOHO
Plug in your AC power adaptor into the power outlet and connect the power
cable to the Femtocell Multi-band SOHO power port.
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Femtocell Multi-band SOHO
Quick Start Guide
3
4
Let your Femtocell Multi-band SOHO set up
After you power on your Femtocell Multi-band SOHO, it will go through selfinstallation. It can take up to 45 minutes to complete the device setup. Your
Femtocell Multi-band SOHO may download updates and restart during this time.
• Power (Solid White)
Power on. Device self-testing and update complete.
• Internet (Solid White)
Successful internet connection.
• Status (Solid White)
Successful connection established with mobile
operator network.
• 3G (Solid White)
Device is ready to provide 3G service.
• LTE (Solid White)
Device is ready to provide LTE service.
Wall mount your Femtocell Multi-band SOHO if desired
Congratulations! Your Femtocell Multi-band SOHO setup is complete.
You should see improved signal strength from your device. Make your first call to
enjoy more dependable voice calls and more reliable high speed data connection.
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Femtocell Multi-band SOHO
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Issue Description and Resolution
Power
Internet
Status
3G 4G
Device has a hardware issue.
Solid Or ange
Solid Or ange
Solid Or ange
Solid Or ange
Solid Or ange
Device connection issue with
router.
Flashing White
Solid Or ange
Off
Off
Off
Deviceis unable toreach network.
Check with Internet Service Provider
on network settings. Ensure ports
UDP 500, UDP 4500 and UDP 123 are
opened.
Flashing White
Flashing Orange
Off
Off
Off
Unable to activate the device
with network.
Flashing
White
Solid Whi te
Solid or
Flashing
Orange
Off
Off
3G, 4G, service is not available.
Device may not be used in market
or remote disabled.
Solid Whi te
Solid Whi te
Solid or
Flashing
White
Off
Off
Device has reached maximum
number of active voice and data
connections for each technology.
Attempt to call again after
existing calls are terminated.
Solid Whi te
Solid Whi te
Flashing
White
Flashing
White
Flashing
White
The device is overheated.
Move device to a cooler location.
Flashing
Orange
Flashing
Orange
Flashing
Orange
Flashing
Orange
Flashing
Orange
Common Troubleshooting Procedures
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Femtocell Multi-band SOHO
Quick Start Guide
FAQs
How do I know that I am using my
Femtocell Multi-band SOHO service?
Your mobile phone display will
automatically indicate if you are within
small cell signal range. If registered and
configured properly, your mobile phone
should display a small cell service
message and an associated signal
indicator.
Will my call drop if I leave the building in
the middle of a call?
If you move out of range of the Femtocell
Multi-band SOHO, your call will be
automatically transferred to the next
available network service offered by your
mobile service provider, without
disconnecting your call. If no other
mobile network is available your call will
be disconnected.
What happens if my broadband
connection fails?
If you lose your broadband connection in
cases of IP connectivity set up failure, the
Internet light will light solid orange and
your Femtocell Multi-band SOHO
coverage will stop. The Femtocell Multiband SOHO service will return when the
broadband connection is recovered.
What happens if my Femtocell Multiband SOHO stops operating – can I still
place a call?
If your Femtocell Multi-band SOHO stops
operating (e.g. if you have lost your
broadband connection) then you will no
longer be able to place calls through the
Femtocell Multi-band SOHO. However, if
you have coverage from the mobile
network of your mobile service provider
you can still place calls normally.
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Quick Start Guide
Safety Notes
GENERAL
Guide carefully before using the
Femtocell Multi-band SOHO. The purpose
of the Femtocell Multi-band SOHO is to
provide improved mobile signal coverage
inside a building. Do not use this device
for any other purpose, as doing so may
be dangerous.
: Please read this Quick Start
OPERATING FREQUENCIES:
SS2GHI Femtocell Multi-band SOHO:
Tx Frequency:
B1 2110 MHz – 2170 MHz
B7 2620 MHz – 2690 MHZ
Rx Frequency:
B1 1920 MHz –1980 MHz
B7 2500 MHz – 2570 MHz
Maximum radio-frequency power of
each Tx path:
B1: 21 dBm
B7: 21 dBm
SS2GEI Femtocell Multi-band SOHO
Tx Frequency:
B1 2110 MHz – 2170 MHz
B3 1805 MHz – 1880 MHZ
Rx Frequency:
B1 1920 MHz –1980 MHz
B3 1710 MHz – 1785 MHz
Maximum radio-frequency power of
each Tx path:
B1: 21 dBm
B3: 21 dBm
PLACEMENT
SOHO and all its components (including
cables and power adaptor) should be
placed in a dry, indoor area, at elevated
heights such as on top of shelves,
: The Femtocell Multi-band
cabinets, etc. It should be kept away from
any wet or damp environments such as
kitchens, bathrooms, laundry rooms or
any other areas with exposure to
moisture, sprays, drips, or running water.
For the safety of stored data, it should
not be placed near magnetic devices such
as audio or video tapes, diskettes or
credit cards. While in service, the
antenna should not be co-located with
any another antenna or transmitting
device.
USAGE RESTRICTIONS:
This product only for authorization
license used in all member states, any
end user must obtain license before this
product put into service. It’s not allowed
commercial usage without license from
related local regulator.
CONDITIONS OF USE:
Temperature rating: -5°C to 45°C.
Relative Humidity rating: 5% to 95%.
Maximum altitude: 2000m.
MEDICAL DEVICES
band SOHO contains a radio transmitter.
Medical devices such as pacemakers and
hearing aids may be affected, unless
precautions are taken, when using this
device. Please contact your healthcare
professional for additional safety
guidelines.
: The Femtocell Multi-
COMPLIANCE WITH APPLICABLE
EXPOSURE LIMITS:
band SOHO is a multiband radio
The Femtocell Multi-
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Femtocell Multi-band SOHO
Quick Start Guide
transmitter and receiver.
turned on, it receives and transmits radio
frequency (RF) signals. The system
controls the transmitted power level
within a range up to 0.5 W, cumulated
over all transmitting bands.
When it’s
When using the European standards
EN50383, EN50384 and EN50385 and
the international standard IEC62232, the
SS2GHI Femtocell Multi-band SOHO and
SS2GEI Femtocell Multi-band SOHO
comply with the radiofrequency exposure
limits set by the European
Recommendation 1999/519/EC of 12
July 1999 (general public) and the
European Directive 2013/35/EU of 26
June 2013 (workers) at zero distance.
When using FCC OET Bulletin 65 and its
supplements, the SS2FHI Femtocell
Multi-band SOHO complies with FCC 47
CFR 1.1307(b) for radiofrequency
radiation exposure in uncontrolled
(general public) environments. The
SS2FHI Femtocell Multi-band SOHO shall
be installed and operated with a minimum
distance of 20 cm between the radiator
and your body.
EMERGENCY
SOHO does not operate during instances
of power loss. To make emergency calls
under this condition, please use a mobile
or land line phone.
: The Femtocell Multi-band
POWER SUPPLY
specified corresponds to the power
socket to which you connect it. In case of
power loss (and therefore loss of
service), all mobile calls, including
emergency calls, will be redirected
: Ensure that the voltage
automatically to the default mobile
(carrier) network. If you have no mobile
network coverage and need to make an
emergency call, please use a land line. In
case of a thunderstorm, please
disconnect the device to avoid damage.
For safety reasons, only authorized
service technicians should open the
device.
The AC/DC adapter meets the following
specifications:
Input power: 100-240VAC, 50-60Hz,
1.0A
Output power: 12VDC, 2A
The product supports PoE+ capability and
is compliant with the IEEE802.3at
standard with an input power of 48VDC at
0.6A. Power-over-Ethernet (PoE)
functionality is via the RJ-45 WAN port.
When connected to PoE networks, the
cabling must not route outside the
building.
INTERFACES:
All outputs ports are considered as
limited power sources (LPS).
DISPOSAL & RECYCLING
disposal and/or recycling, please respect
the sorting rules of your country or
region for this kind of device. European
regulations require the disposal of this
device at sales points or at designated
collection points such as drop-off
centers, etc.
: To facilitate
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Femtocell Multi-band SOHO
Quick Start Guide
Europe EU
Declaration of
Conformity
Declaration of Conformity with Regards
to the EU Directive 2014/53/EU (RED
Directive):
Hereby, Nokia Solutions and Networks
declares that the radio equipment type
SS2GHI Femtocell Multi-band SOHO and
SS2GEI Femtocell Multi-band SOHO are in
compliance with Directive 2014/53/EU.
This declaration is only valid for
configurations (combinations of
software, firmware, and hardware)
provided and/or supported by Nokia.
The full text of the EU declaration of
conformity is available at the following
internet address:
HTTPS://ONLINE.NETWORKS.NOKIA.COM/
The following test methods have been
applied in order to prove presumption of
conformity with the essential
requirements of the RED Directive
2014/53/EU.
EN 60950-1:2013
Safety of Information Technology
Equipment
EN 50385:2002
Product standard to demonstrate the
compliance of radio base stations and
fixed terminal stations for wireless
telecommunication systems with the
basic restrictions or the reference levels
related to human exposure to
Radio frequency electromagnetic fields
(110 MHz - 40 GHz) – General public
EN 62209-2:2010
Human exposure to radio frequency
fields from handheld and body mounted
wireless communication devices. Human
models, instrumentation, and
procedures. Part 2: Procedure to
determine the specific absorption rate
(SAR) for wireless communication devices
used in close proximity to the human
body (frequency range of 30 MHz to 6
GHz)
EN 301 489-1 V2.1.1 (2016-11)
Electromagnetic Compatibility (EMC)
standard for radio equipment and
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Femtocell Multi-band SOHO
Quick Start Guide
services; Part 1: Common technical
requirements; Harmonised Standard
covering the essential requirements of
article 3.1(b) of Directive 2014/53/EU
and the essential requirements of article
6 of Directive 2014/30/EU
EN 301 489-50 V2.1.1 (2016-11)
Electromagnetic Compatibility (EMC)
standard for radio equipment and
services; Part 50: Specific conditions for
Cellular Communication Base Station
(BS), repeater and ancillary equipment;
Harmonised Standard covering the
essential requirements of article 3.1(b) of
Directive 2014/53/EU
EN 55032:2015
Electromagnetic compatibility of
multimedia equipment-Emission
Requirements
EN 55024:2010
Information technology EquipmentImmunity characteristics-limits and
methods of measurement
EN 301 908-1 V11.1.1 (2016-07)
IMT cellular networks; Harmonised
Standard covering the essential
requirements of article 3.2 of the
Directive 2014/53/EU; Part 1:
Introduction and common requirements
EN 301 908-14 V11.1.1 (2016-05)
IMT cellular networks; Harmonised
Standard covering the essential
requirements of article 3.2 of the
Directive 2014/53/EU; Part 14: Evolved
Universal Terrestrial Radio Access (EUTRA) Base Stations (BS)
EN 301 908-3 V11.1.1 (2016-05)
IMT cellular networks; Harmonised
Standard covering the essential
requirements of article 3.2 of the
Directive 2014/53/EU; Part 3: CDMA
Direct Spread (UTRA FDD) Base Stations
(BS)
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Quick Start Guide
Federal
Communications
Commission
Interference
Statement
The SS2FHI Femtocell Multi-band SOHO
complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: (1) This device does not cause
harmful interference, and (2) this device
must accept any interference received,
including interference that may cause
undesired operation.
This equipment has been tested and
complies with the Class B digital device
limits, pursuant to Part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used
according to the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference cannot occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by taking one of the
following actions:
·
Reorient or relocate the receiving
antenna.
·
Increase the separation between the
equipment and the receiver.
·
Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
·
Consult the dealer or an experienced
radio/TV technician for help.
FCC Caution
Any changes or modifications not
expressly approved by the party
responsible for compliance could void the
user's authority to operate this
equipment.
This transmitter must not be co-located
or operated in conjunction with any other
antenna or transmitter.
Radiofrequency Radiation Exposure
Statement
When using FCC OET Bulletin 65 and its
supplements, the SS2FHI Femtocell
Multi-band SOHO complies with FCC 47
CFR 1.1307(b) for radiofrequency
radiation exposure in uncontrolled
(general public) environments. The
SS2FHI Femtocell Multi-band SOHO shall
be installed and operated with a minimum
distance of 20 cm between the radiator
and your body.
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Femtocell Multi-band SOHO
Quick Start Guide
Copyright © 2017 Nokia. All rights reserved.
The information presented is subject to
change without notice. Nokia assumes no
responsibility for inaccuracies contained
herein.
N
OTICE OF LIABILITY
to ensure that this guide contains accurate
and current information. However, Nokia and
the author shall not be liable for any loss or
damage suffered by readers as a result of any
information contained herein.
T
RADEMARKS
registered trademarks of Nokia.
All other trademarks are the property of their
respective owners.
20170501
:
Every effort has been made
:
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