Askey Computer RTL0102VW Users manual

User Guide

TM-RTL0102 LTE WiFi Gateway

LTE WiFi GATEWAY

Welcome

Your new T-Mobile LTE WiFi Gateway is custom built for

fast Wi-Fi with T-Mobile’s LTE network that reaches

further and faster than ever before. With easy-to-use

Parental Controls and data-usage features to manage

your family’s connectivity—as well as dual-band WiFi

with QoS for smooth Web surfing, streaming, gaming

and WiFi calling—your wireless T-Mobile experience

just got a whole lot better.

1. What’s in the box 1

2. Getting to know your LTE WiFi Gateway 2

3. Installation 5

3.1 Positioning your WiFi gateway 6

3.2 Setup requirements 6

4. Configure your LTE WiFi Gateway 7

4.1 Connect by smartphone 7

4.2 Connect by computer 9

5. Basic Settings 11

5.1 Dashboard 12

5.2 Network 13

Network Map 14

Status 19

Traffic Query 21

LTE 22

WiFi 23

5.3 Parental Control 24

6. Expert Settings 26

6.1 Dashboard 27

6.2 Network 28

Network Map 29

Status 34

Traffic Query 36

LTE 37

LAN 39

WiFi 41

Client List 44

6.3 SMS 44

New Message 45

Inbox 45

Outbox 45

Drafts 45

6.4 NAT Forwarding 46

DMZ 47

UPnP 48

ALG 48

Virtual Servers 51

6.5 Parental Control 53

6.6 Diagnostic 55

6.7 Security 56

Firewall 57

IP / MAC Binding 58

Access Control 59

6.8 Services 60

6.9 Device Settings 61

Administration 62

Date & Time 63

Backup / Restore 64

Firmware 65

System Log 66

6.10 Quality of Service 67

7. Troubleshooting 68

8. Tips & tricks 69

9. Technical Specification 71

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 1

1. What’s in the box

Contact T-Mobile if any item is missing or damaged.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 2

2. Getting to know your LTE WiFi Gateway

The WiFi gateway includes a battery which can power the WiFi gateway temporarily in case of emergency power loss.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 3

LEDs

The LEDs indicate the WiFi gateway’s power, connection and battery status.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 4

LTE Button

Press the LTE button on the front of the WiFi gateway to display the LTE signal strength.

3. Installation

If you are replacing an existing router, disconnect it from your network first.

1. Plug the WiFi gateway into a power

outlet using the included power adapter.

2. Switch the WiFi gateway’s power switch on,

then head to 4. Configure your LTE WiFi

Gateway to setup your WiFi security.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 6

3.1 Positioning your WiFi gateway

For the best wireless signal transmission between the WiFi gateway and your network devices:

- Place the WiFi gateway in a central area.

- Keep the WiFi gateway away from metal obstructions and away from direct sunlight.

- Keep the WiFi gateway away from 802.11g or 20MHz only WiFi devices, 2.4GHz computer

peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss.

3.2 Setup requirements

To configure your wireless network via computer, you need a computer that meets the following system requirements:

- Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000BaseTX)

- IEEE 802.11a/b/g/n/ac wireless capability

- An installed TCP/IP service

- Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 7

4. Configure your LTE WiFi Gateway

You can configure your WiFi gateway’s network settings using the Web User Interface (Web UI) by computer or mobile app. First connect to your WiFi gateway, then access the Web UI, as shown below. Your WiFi gateway is pre-set with the WPA2 security, but you should immediately change the default WiFi password, as well as the Web UI login password.

4.1 Connect by Smartphone

1. On your smartphone, scan available WiFi networks.

2. Select either of the T-Mobile networks named:

TMobileWiFi-2.4G

TMobileWiFi-5G

3. Enter the unique password found on your WiFi gateway’s box.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 8

1. Log in using the default username: admin and password: admin

2. Go to Basic > Network > WiFi to change your WiFi password and Expert > Device Settings > Administration to change your Web UI

3. Check 5. Basic Settings and 6. Expert Settings in this guide for more information.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 9

4.2 Connect by computer

1. On your computer, scan available WiFi networks.

2. Select either of the T-Mobile networks named:

TMobileWiFi-2.4G

TMobileWiFi-5G

3. Enter the unique password found on your WiFi gateway’s box.

4. If preferred, you can use an Ethernet cable to connect your computer to the WiFi gateway’s LAN port for configuration (instead of WiFi).

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 10

1. Open a web browser and enter the WiFi gateway’s default address http://192.168.1.1 in the address bar.

2. Log in to the Web UI using the default username: admin and password: admin

3. Go to Basic > Network > WiFi to change your WiFi password and Expert > Device Settings >

Administration to change your Web UI login password, and remember to save your settings

4. Check 5. Basic Settings and 6. Expert Settings in this guide for more information.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 11

5. Basic Settings

Your WiFi gateway comes with an intuitive Web User Interface (Web UI) that allows you to easily setup its Basic & Expert features.

Select the Basic tab in the menu:

Save

Remember to save your settings with the save button after making changes. The icon takes you back to the Dashboard.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 12

5.1 Dashboard

Basic > Dashboard

The Dashboard shows a snapshot of your network status with quick links to key features of your WiFi gateway.

Select any icon on the dashboard: Network Status, Parental Control to access more information and settings.

Network Status takes you to Basic > Network > Status Parental Control takes you to Basic > Network > Parental Control

Network Status should display All OK to indicate a functioning LTE network. If you don’t see this, check the WiFi gateway’s LEDs and refer to Troubleshooting to diagnose the problem.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 13

5.2 Network

Basic > Network

The Network menu provides quick links to the basic networking functions of your WiFi gateway. When you select the Network menu, the Network Map page is displayed as below.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 14

Network Map

Basic > Network > Network Map

The network map provides a visual overview and status information of the network and devices on the network, with quick links to wireless security settings and client lists. It’s important to check and configure security settings.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 15

Select icons on the dashboard for more information and settings, as displayed below:

WAN

Displays the WiFi gateway’s Wide Area Network (WAN) IP Address and Connection Type (LTE).

LAN

Displays the WiFi gateway’s Local Area Network (LAN) IP Address and Subnet Mask. Click LAN Settings to modify the settings.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 16

LAN > LAN Settings

This page allows you to configure your WiFi gateway on your Local Area Network (LAN). You can specify a static IP address for your WiFi gateway, and configure your WiFi gateway as a DHCP server to assign IP addresses to other devices on your LAN.

Basic

MAC Address

Displays the MAC address of your WiFi gateway. A MAC Address is a unique fixed identifier for any device on a network.

IP Address

Specify the IP address here. This IP address will be

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 17

assigned to your WiFi gateway and will replace the default IP address.

Subnet Mask

Specify a subnet mask. The default value is 255.255.255.0

Advanced DHCP is active/inactive

Toggle the switch to enable or disable DHCP server.

IP Address Pool

Enter the start and end IP address of the IP address range which your WiFi gateway’s DHCP server will assign to devices on the network.

Address Lease Time

Enter an address lease time in hours. IP addresses will be assigned for this period of time before being reassigned.

Primary DNS Address

Enter a primary DNS address.

Secondary DNS Address

Enter a secondary DNS address.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 18

WiFi

Displays your WiFi gateway’s 2.4GHz & 5GHz network name (SSID) with switches to quickly enable or disable either WiFi network. Click WiFi Settings to go to Network > WiFi Settings.

Connected Devices

Displays all devices (clients) connected to your WiFi gateway, by Ethernet (LAN) or WiFi (wireless) e.g. laptops, smartphones. The device name, MAC address and IP address is listed for each device.

Need help? Visit http://isp.t-mobile.com/support or call T-Mobile customer service at 1-800-937-8997. 19

Status

Basic > Network > Status

Network Status displays the status of the network across six categories: Internet v4, Internet v6, LTE, LAN, Wireless & System Information.

Information is listed in Network Status for reference as described below:

Internet v4

Displays IPv4 Wide Area Network WAN information about your WiFi gateway’s LTE connection. IPv4 is the default Internet protocol widely used across the Internet.

Internet v6

Displays IPv6 Wide Area Network WAN information about your WiFi gateway’s LTE connection. IPv6 is an alternative Internet protocol which is not yet widely supported. To setup IPv6 go to Basic > Network > LTE. Contact T-Mobile for more information about using IPv6.

LTE

Displays LTE information including signal strength. To edit LTE settings go to Basic > Network > LTE.

LAN

Displays the WiFi gateway’s Local Area Network (LAN) information including MAC Address, IP Address and Subnet Mask, and DHCP Server status. To edit LAN settings go to Expert > Network > LAN.

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