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Askey Computer
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PKE938
User Manual
49 pgs3.3 Mb0
Users Manual
41 pgs2.79 Mb0

Askey Computer PKE938 User Manual

DWG875/DWG875T - Wireless Voice Gateway
User manual
CAUTION
Disconnect power before
servicing.
This device is intended for
indoor operation only.
Telephone jacks Line 1
and Line 2 must not be
connected to outside
wiring.
CAUTION
To ensure reliable operation and to prevent
overheating, provide adequate ventilation for this
modem and keep it away from heat sources. Do
not locate near heat registers or other
heat-producing equipment. Provide for free air
flow around the Wireless Voice Gateway and its
power supply.
This symbol means that your inoperative electronic appliance must be collected separately and
not mixed with the household waste. The European Union has implemented a specific collection
and recycling system for which producers' are responsible.
This appliance has been designed and manufactured with high quality materials and components
that can be recycled and reused. Electrical and electronic appliances are liable to contain parts
that are necessary in order for the system to work properly but which can become a health and
environmental hazard if they are not handled or disposed of in the proper way. Consequently,
please do not throw out your inoperative appliance with the household waste.
If you are the owner of the appliance, you must deposit it at the appropriate local collection point
or leave it with the vendor when buying a new appliance.
- If you are a professional user, please follow your supplier's instructions.
- If the appliance is rented to you or left in your care, please contact your service provider.
Help us protect the environment in which we live !
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device mat not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
i
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from thatto which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1
through 11.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
ii
NORTH AMERICAN CABLE INSTALLER:
This reminder is provided to call your attention to Article 820.93 of the National Electrical Code (Section
54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the grounding system of the building as
close to the point of cable entry as practical.
PacketCable and DOCSIS compliant
The Thomson DWG875/DWG875T is a voice-capable cable modem, which provides broadband Internet
access and telephone capability all in one unit! Also referred to as an Embedded Media Terminal
Adapter (EMTA), this cable modem connects to cable systems using DOCSIS and PacketCable standards.
(Check with your cable operator for compatibility.)
The Thomson DWG875/DWG875T offers a high-speed connection to the Internet using an Ethernet
connection.
If you have subscribed to telephone service from your cable operator, you will be able to place regular
phone calls using your home phone(s) and/or fax machine. The Thomson DWG875/DWG875T provides
two RJ-11 connectors for your phone or home phone system, allowing one or two line service.
Operating Information
Operating Temperature: 0˚ to 40˚ C (32˚ to 104˚ F)
Storage Temperature: -40˚ to 70˚ C (-40° to 158° F)
Humidity: 5% ~ 95% non-condensing
If you purchased this product at a retail outlet, please read the following:
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here
and record the serial and model numbers in case you need them. The numbers are located on the
bottom of the product.
Model No. ____________________________Serial No ________________________________
Purchase Date: ________________________Dealer/Address/Phone: _________________________
iii
Table of Contents
Chapter 1: Connections and Setup ........................................................................................... 5
Introduction ............................................................................................................................ 5
Wireless Voice Gateway Features ....................................................................................... 5
What’s on the CD-ROM ...................................................................................................... 6
Computer Requirements .................................................................................................... 7
Wireless Voice Gateway Overview ............................................................................................. 8
Front Panel .......................................................................................................................... 8
Rear Panel ......................................................................................................................... 11
Relationship among the Devices ............................................................................................ 13
What the Modem Does .................................................................................................... 13
What the Modem Needs to Do Its Job ............................................................................... 14
Contact Your Local Cable Company ................................................................................. 15
Connecting the Wireless Voice Gateway to a Single Computer ................................................ 16
Attaching the Cable TV Wire to the Wireless Voice Gateway ............................................. 16
Important Connection Information .................................................................................. 17
Ethernet Connection to a Computer ................................................................................. 18
Connecting More Than A Computer to the Wireless Voice Gateway ........................................ 19
Telephone or Fax Connection ................................................................................................ 20
Turning on the Wireless Voice Gateway .................................................................................. 21
Chapter 2: WEB Configuration ................................................................................................ 22
Accessing the Web Configuration ........................................................................................... 22
Outline of Web Manager .................................................................................................. 23
Warning message to change the password ...................................................................... 24
Gateway – Status Web Page Group ......................................................................................... 25
1. Software ...................................................................................................................... 25
1
Table of Contents
2. Connection.................................................................................................................. 26
3. Password ..................................................................................................................... 27
4. Diagnostics ................................................................................................................. 30
5. Event Log .................................................................................................................... 31
6. Backup/Restore ........................................................................................................... 32
Gateway – Network Web Page Group ...................................................................................... 33
1. LAN ............................................................................................................................. 33
2. WAN ............................................................................................................................ 34
3. Computers .................................................................................................................. 35
4. DDNS - Dynamic DNS service ....................................................................................... 36
5. Time server ................................................................................................................. 37
Gateway – Advanced Web Page Group .................................................................................... 38
1. Options ....................................................................................................................... 38
2. IP Filtering ................................................................................................................... 40
3. MAC Filtering .............................................................................................................. 41
4. Port Filtering ............................................................................................................... 42
5. Forwarding .................................................................................................................. 43
6. Port Triggers ............................................................................................................... 44
7. DMZ Host .................................................................................................................... 45
8. RIP (Routing Information Protocol) Setup ..................................................................... 46
Gateway – Firewall Web Page Group ....................................................................................... 47
1. Web Content Filtering .................................................................................................. 47
2. TOD Filtering ............................................................................................................... 48
3. Local Log and Remote Log ........................................................................................... 49
Gateway – Parental Control Web Page Group .......................................................................... 50
2
Table of Contents
1. Basic ........................................................................................................................... 50
Gateway – Wireless Web Page Group ...................................................................................... 51
1. 802.11b/g/n Radio ..................................................................................................... 52
2. 802.11b/g/n Primary Network..................................................................................... 54
3. Guest Network ............................................................................................................ 63
4. Access Control ............................................................................................................ 64
5. Bridging ...................................................................................................................... 65
6. 802.11e QoS (WMM) Settings ....................................................................................... 66
VoIP – Basic Web Page Group ................................................................................................. 67
1. Basic LAN .................................................................................................................... 67
2. Hardware Info ............................................................................................................. 68
3. Event Log .................................................................................................................... 69
4. CM State ..................................................................................................................... 71
Chapter 3: Networking........................................................................................................... 73
Communications ............................................................................................................. 73
Type of Communication .................................................................................................. 73
Cable Modem (CM) Section .............................................................................................. 74
Networking Section ......................................................................................................... 74
Three Networking Modes................................................................................................. 75
Cable Modem (CM) Mode ................................................................................................. 75
Residential Gateway (RG) Mode ........................................................................................ 77
Chapter 4: Additional Information ......................................................................................... 79
Frequently Asked Questions .................................................................................................. 79
General Troubleshooting ....................................................................................................... 81
Service Information ................................................................................................................ 83
3
Table of Contents
Glossary ................................................................................................................................ 84
4
Chapter 1: Connections and Setup
Chapter 1: Connections and Setup
Introduction
Wireless Voice Gateway Features
• High Speed Data Service Solution
• DOCSIS 3.0 cable modem
• Giga Ethernet router with 4x Standard RJ-45 connectors for 10/100/1000Mbps. Auto-negotiation
and MDIS functions
• Wi-Fi 802.11b/g/n wireless connection
• Wireless security: multiple SSID and WPS solution
• Two RJ-11 Foreign Exchange Station (FXS) ports for phone and fax connections
• Support simultaneous voice and data communications
• Two simultaneous voice conversations in the different FXS ports with different CODEC: PCM
A-law, PCM-law, G.723.1, G.729, G.729a, G.729e, G.728, G.726, BV16 and BV32
• Echo Cancellation
• Voice Active Detection (VAD)
• DTMF detection and generation
• Comfort Noise Generation (CNG)
• Support V.90 fax and modem services
• RSA and 56 bit DES data encryption security
• SNMP network management support
• IPv4 and IPv6
• Advanced security features
• Support Web pages and private DHCP server for status monitoring
• Clear LED display
• Plug and Play
5
Chapter 1: Connections and Setup
What’s on the CD-ROM
Insert the Wireless Voice Gateway CD-ROM into your CD-ROM drive to view troubleshooting tips, the
internal diagnostics, and other valuable information.
CD-ROM Contents:
• Electronic copy of this user’s guide in additional languages (PDF format)
• Adobe Acrobat Reader — application you can load to read PDF format, if you don’t have it loaded
already
• Links to Thomson web site
DOCSIS and PacketCable are trademarks of Cable Television Laboratories, Inc.
6
Chapter 1: Connections and Setup
Microsoft Internet Explorer 4.0 or later or Netscape Navigator 4.0 or later.
Computer Requirements
For the best possible performance from your Wireless Voice Gateway, your personal computer must meet
the following minimum system requirements (note that the minimum requirements may vary by cable
companies):
CPU Pentium preferred PowerPC or higher
System RAM 16MB (32MB preferred) 24MB (32MB preferred)
Operating System Windows* NT / 2000 / Me / XP /
Sound Card Required for audio on CD-ROM N/A
Video VGA or better (SVGA preferred) VGA or better (SVGA built-in preferred)
CD-ROM Drive Required Required
Ethernet 10BaseT , 100BaseT or 1000Mbps 10BaseT , 100BaseT or 1000Mbps
IBM PC COMPATIBLE MACINTOSH**
Mac OS** 7.6.1 or higher
Vista / Windows 7, Linux
An Ethernet card makes it possible for your computer to pass data to and from
the internet. You must have an Ethernet card and software drivers installed in
your computer. You will also need a standard Ethernet cable to connect the
Ethernet card to your Wireless Voice Gateway.
Software
* Windows is a trademark of Microsoft Corporation.
** Macintosh and the Mac OS are trademarks of Apple Computer, Inc.
• A TCP/IP network protocol for each machine
•
(5.0 and 4.7 or later, respectively, are strongly recommended.)
7
Chapter 1: Connections and Setup
Wireless Voice Gateway Overview
Front Panel
The following illustration shows the front panel of the Wireless Voice Gateway:
8
Chapter 1: Connections and Setup
On 0.25 second
up
completed
During DHCP, configuration file
The LEDs on the front panel are described in the table below (from left to right):
DWG875 /
DWG875T
Boot-up
Operation
DOCSIS Start-
Power
ON ON ON ON
ON FLASH FLASH FLASH X X X X X X X X X
ON
ON FLASH OFF OFF X X X X X X X X X
ON ON FLASH OFF X X X X X X X X X
Internet Ethernet
DS US Online 1 2 3 4
ON ON ON ON On X ON ON X
ON ON ON
1 second
X X X X X X X X X
USB Wireless Tel 1 Tel 2 Battery
Description
Power on 0.25 sec
From power ON to system
initialization complete
Following system initialization
complete to (before)
During DS scanning and
acquiring SYNC
From SYNC completed,
receiving UCD to ranging
Operation
Channel
Bonding
Operation
ON ON ON FLASH X X X X X X X X X
ON ON ON ON X X X X X X X X X Operational (NACO=ON)
ON FLASH FLASH OFF X X X X X X X X X Operational (NACO=OFF)
FLASH FLASH FLASH FLASH FLASH X X X X X X X X
X X X X OFF X X X X X
OFF X X X X X X X X X
X X X
X X X
download, registration, and
Baseline Privacy initialization
Wait registration with all DS
and all US – Lights Flash
sequentially from the right to
left
From 1 to 4 DS, from 1 to 4
LEDs are ON.
From 5 to 8 DS, From 1 to 4
LEDs are flashing
From 1 to 4 US, from 1 to 4
LEDs are ON.
Wait registration with all DS
FLASH FLASH FLASH FLASH FLASH X X X X X
9
X X X
and all US – Lights Flash
sequentially from the left to
right
Chapter 1: Connections and Setup
ON ON ON ON X X X X X X OFF FLASH
OFF MTA SNMP/TFTP
ON ON ON ON X X X X X X FLASH
FLASH
OFF RSIP for NCS/Register for SIP
OFF OFF OFF OFF
No Ethernet Link
ON ON ON ON Ethernet Link
OFF
Wireless is disable
FLASH
TX/RX Wireless Traffic
OFF
No USB Link
ON USB Link
ON ON
Both Lines On
-
Hook
FLASH
ON
Tel1 Off
-
hook, Tel2 On
-
hook
ON FLASH
Tel1 On
-
hook, Tel2 Off
-
hook
FLASH
FLASH
Both Lines Off
-
Hook
ON ON
Both Lines On
-
Hook
FLASH
ON
Tel1 Off
-
hook, Tel2 On
-
hook
ON FLASH
Tel1 On
-
hook, Tel2 Off
-
hook
FLASH
FLASH
Both Lines Off
-
Hook
ON ON
Both Lines On
-
Hook
FLASH
ON
Tel1 Off
-
hook, Tel2 On
-
hook
ON FLASH
Tel1 On
-
hook, Tel2 Off
-
hook
FLASH
FLASH
Both Lines Off
-
Hook
ON
Both Lines On
-
Hook
FLASH
Tel1 Off
-
hook, Tel2
On-
hook
ON Tel1 On
-
hook, Tel2 Off
-
hook
FLASH
Both Lines Off
-
Hook
ON
Both Lines On
-
Hook
FLASH
Tel1 Off
-
hook, Tel2 On
-
hook
ON Tel1 On
-
hook, Tel2 Off
-
hook
FLASH
Both Lines Off
-
Hook
Both Lines On
-
Hook
Tel1 Off
-
hook, Tel2 On
-
hook
Tel1 On
-
hook, Tel2 Off
-
hook
Both Lines Off
-
Hook
DWG875 /
DWG875T
MTA
initialization
CPE Operation
USB Operation
AC Good
Battery Good
AC Good
Battery Low
Internet Ethernet
Power
DS US Online 1 2 3 4
ON ON ON ON X X X X X X FLASH OFF OFF MTA DHCP
ON X X X
FLASH FLASH FLASH FLASH
ON X X X X X X X X
ON X X X X X X X
On < CM Normal Operation >
On < CM Normal Operation >
USB Wireless Tel 1 Tel 2 Battery
X X X X X
ON Wireless initiate success or
X X X X
FLASH
<CM
Normal
Operatio
X X X
ON
FLASH
Description
TX/RX Ethernet Traffic
TX/RX USB Traffic
AC Good
Battery Bad
AC Fail
Battery Good
AC Fail
Battery Low
AC Fail
Battery Bad
SW Download
Operation
n>
Flash
Flash
ON FLASH FLASH ON X X X X X X X X X
< CM Normal Operation >
Off Off
< All LEDs may be unlit due to lack of battery power> OFF
Off
OFF
OFF
FLASH
A software download and
while updating the FLASH
memory
10
Chapter 1: Connections and Setup
Rear Panel
A TEL1 & TEL2 2x Telephony RJ-11 connectors
B ETHERNET 1 2 3 4: 4x Ethernet 10/100/1000 Mbps RJ-45 connectors
C USB Host: 1x USB 2.0 Connector
D Reset: 1x Reset or reset to factory default this Wireless Voice Gateway
11
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