Use only the type of power source indicated on the marking labels.
Use only the power adapter supplied with the product.
Do not overload wall outlet or extension cords as this may increase the risk of electric shock or file. If the
power cord is frayed, replace it with a new one.
Proper ventilation is necessary to prevent the product overheating. Do not block or cover the slots and
openings on the device, which are intended for ventilation and proper operation. It is recommended to
mount the product with a stack.
Do not place the product near any source of heat or expose it to direct sunshine.
Do not expose the product to moisture. Never spill any liquid on the product.
Do not attempt to connect with any computer accessory or electronic product without instructions from
qualified service personnel. This may result in risk of electronic shock or file.
Do not place this product on an unstable stand or table.
For Using
Power off and unplug this product from the wall outlet when it is not in use or before cleaning. Pay
attention to the temperature of the power adapter. The temperature might be high.
After powering off the product, power on the product at least 15 seconds later.
Do not block the ventilating openings of this product.
When the product is expected to be not in use for a period of time, unplug the power cord of the product to
prevent it from the damage of storm or sudden increases in rating.
WebSTAR Cable RG User Manual
For Service
Do not attempt to disassemble or open covers of this unit by yourself. Nor should you attempt
to service the product yourself, which may void the user’s authority to operate it. Contact
qualified service personnel under the following conditions:
If the power cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance.
Warning
This equipment must be installed and operated in accordance with provided instructions and a minimum 20
cm spacing must be provided between computer mounted antenna and person’s body (excluding extremities
of hands, wrist and feet) during wireless modes of operation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The antenna(s) used for this transmitter must be installed to provide a separation distance of at least
20 cm from all persons and must not be co-located or operating in conjunction with any other
antenna or transmitter. "
Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void
2.1 Connecting the Cable Modem to Your Computer ......................................3
2.1-1 Installation Procedure for
2.1-2 Installation Procedure for USB Interface.....................................4
2.1-3 Installation Procedure for Wireless ............................................5
Ethernet Interface
Chapter 3: Software Installation and Configuration.....................................................................................6
3.1 USB Driver Installation ........................................................................6
3.1-1 For Windows 98/Me ................................................................6
3.1-2 For Windows 2000/XP .............................................................8
3.2 Uninstall USB Driver.......................................................................... 10
3.2-1 For Windows 98/ME ..............................................................10
3.2-2 For Windows 2000/XP ...........................................................10
3.3 Setting TCP/IP on Client PC ................................................................ 11
3.3-1 For Windows 98/Me ..............................................................11
3.3-2 For Windows 2000/XP ...........................................................15
3.4 DHCP Server .................................................................................... 18
3.4-1 For Windows 98/Me ..............................................................18
3.4-2 For Windows NT/2000/XP ......................................................19
3.4-3 For Apple Macintosh ..............................................................20
3.5 Renew PC IP Address.........................................................................21
.................................3
Chapter 4: Access Internet through Cable Modem .....................................................................................23
Chapter 5: Web Manager...............................................................................................................................24
1. Make sure your computer meets the system requirements.
2. Connect a coaxial cable (supplied by the local Cable Television Company) to the CABLE
connector on the modem.
3. Plug the power adapter into the POWER connector of the modem.
4. Plug the other end of the power adapter into a power outlet.
5. Check CABLE LED. If it is solid ON, the Cable Modem is on-line now. If it is not, contact
your service provider.
5. Connect the RJ-45 Ethernet cable to one of the ETHERNET connector on the modem,
connect the other end with the 10/100BaseT Ethernet port on your computer.
6. When the connection is established, the client PCs can access the Internet or remote network
through the WebSTAR Cable RG.
Note: You can go to Chapter 3.3 “Setting TCP/IP on client PC” now
Below shows the connection status among the cable modem and your computer.
1. Wait for the cable modem is running in the operational state (registration O.K.). Plug the
USB cable into your PC USB port. You will see the next page. Click the “Next” button.
2. Select “Search for the best drivers for your device“ and click the “Next” button.
3. Check “Specify a location” and browse CD-ROM:\Win9x or WinME. Click the “Next”
button.
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4. Select “The updated driver...” and click the “Next” button.
5. Click the “Next” button.
6. Installation has been completed here. Click the “Finish” button.
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7. The system will ask you to restart your computer. Click “Yes” to complete the installation.
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1. Wait for the cable modem is running in the operational state (registration O.K.). Plug the
USB cable into your PC USB port.
2. You will see the next page. Click the “Next” button.
3. Select “Search for a suitable driver for my device“ and click the “Next” button.
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4. Insert the driver CD into CD-ROM. Select “CD-ROM drive” and clicks the “Next” button.
5. Click the “Next” button.
6. Installation has been completed here. Click the “Finish” button.
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3.2 Uninstall USB Driver
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33..22--11 FFoorr WWiinnddoowwss 9988//MMEE
1. Click “Start” button on your computer’s taskbar, point to “Settings”, and then click “Control
Panel”.
2. Select Add/Remove Programs.
3. On the Install/Uninstall tab, select USB Cable Modem Adapter from the list box. Click the
Add/Remove button.
4. A confirmation dialog appears. Click Ye s .
5. A dialog box appears to ask you unplug USB cable, please unplug the cable and click OK.
33..22--22 FFoorr WWiinnddoowwss 22000000//XXPP
1 Click on the Start menu, point to Settings and click on Control Panel.
2 Select Add/Remove Programs.
3 Select USB Cable Modem Adapter from the list box.
4 Click the Change/Remove button.
5 Click Ye s button.
6 A dialog box appears to ask you unplug USB cable, please unplug the cable and click OK.
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3.3 Setting TCP/IP on Client PC
After you successfully complete the network interface card (Ethernet card) installation task, you need
to make sure the TCP/IP communications protocol used by the Ethernet card is installed and correctly
configured on your system.
33..33--11 FFoorr WWiinnddoowwss 9988//MMee
1. Click on the Start menu, point to Settings and click on Control Panel.
2. The Control Panel window will show up. Double-click the “Network” icon in the Control
Panel window.
3. Windows will appear the Network dialog box. Click “Configuration” tab to bring it to the
front, and on this tab, a list of installed network components appears.
Option 1: If you have no TCP/IP protocol, click Add.
Option 2: If you have TCP/IP protocol, go to Step 7.
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4. The Select Network Component Type dialog box will show up. Click ”Protocol”, and then
click ”Add”.
5. You will see the Select Network Protocol dialog box. Click “Microsoft” in the
“Manufactures:” list, and then click “TCP/IP” in the “Network Protocols:” list. Click “OK”.
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6. You will be directed back to the Network dialog box, and on the “Configuration” tab, the
entry that includes TCP/IP -> followed by the Ethernet card installed in your computer will
appear in the list of installed network components.
7. Click TCP/IP -> followed by the Ethernet card installed in your computer, and then
click ”Properties”. The TCP/IP Properties dialog box will appear.
8. In the TCP/IP Properties dialog box, please follow the directions below: Click “IP Address”
tab to bring it to the front, and then click “Obtain an IP address automatically” on the tab.
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9. Click “Gateway” to bring it to the front. On this tab, leave the “New gateway:” blank. If there
is the entry in the “Installed gateway:” list, click it and then click “Remove” to remove all
installed gateways.
10. Click “DNS Configuration” tabs to bring it to the front, and click “Disable DNS”, then click
“OK” to close the dialog box.
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11. The Copying Files dialog box will pop up and the system will start copying files from
Windows. At the first time you will be asked to insert the Windows 98 CD-ROM into the
CD-ROM drive during the files copying, and follow the instructions when they show up, then
click “OK”. It will prompt another Copying Files dialog box. Please type the command line
that Windows files located in the dialog box (For example, D:\win98). Click “OK” to
continue the files copying.
12. Windows will appear the System Settings Change dialog box and ask you if you would like
to restart your computer. Click “Yes”.
33..33--22 FFoorr WWiinnddoowwss 22000000//XXPP
1. Click “Start” button on your computer’s taskbar, point to “Settings”, and then click ”Network
and Dial-up Connections”.
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2. The Network and Dial-up Connections window will show up. Double-click “Local Area
Connection” icon in the Network and Dial-up Connections window.
3. The Local Area Connection status window will show up. Click the “Properties” button.
4. Click “Internet Protocol (TCP/IP)” and then click “Properties”.
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5. The Internet Protocol (TCP/IP) Properties dialog box appears. Click “Obtain an IP address
automatically”. Click “Obtain DNS server address automatically”. Click “OK” to close the
dialog box.
6. Windows will appear the System Settings Change dialog box and ask you if you would like
to restart your computer. Click “Yes”.
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3.4 DHCP Server
PC connected to the cable modem can automatically get a private IP address from the DHCP server of
cable modem before cable modem is on line. The following steps will show you how to get an IP
address from DHCP server of cable modem before cable modem is on line.
33..44--11 FFoorr WWiinnddoowwss 9988//MMee
1. Click “Start“, point to “Run“, and click to open the “Run“ windows.
2. Enter “winipcfg“ in the “Open“ field. Click“OK“ to execute the winipcfg and show the “IP Configuration“ window.
3. Select the “Ethernet adapter“ to show the IP address. Press “Release“ and “Renew“ if the PC
is not accessing the Internet. After the cable modem is on line, you need to press the
“Release“ and “Renew“ to get a new IP address from your ISP’s server.
1. Click “Start“, point to “Run“, and click to open the “Run“ windows.
2. The Run dialog box appears. Type “cmd” in the “Open” field, and then click “OK” to execute the command.
3. You will enter the dos mode, type “ipconfig”, press “Enter” on your keyboard, and you will
see the IP address your computer get from the cable modem.
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4. If PC is not access Internet, type “ipconfig /release”, and press “Enter” on your keyboard to
release the IP.
5. Type “ipconfig /renew”, and press “Enter” on your keyboard to renew the IP. You can repeat
the steps until your computer gets the correct IP.
33..44--33 FFoorr AAppppllee MMaacciinnttoosshh
1. Click “Apple menu“, point to “Control Panels“, and click “TCP/IP” to open the “TCP/IP”
window.
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2. If the iMac gets an invalid IP, select “Using DHCP Server” in “Configure” field. Click the
“Close box” at the upper left corner to close the “TCP/IP” window.
3. Click the “Save” in the prompted message box.
4. You need to wait about 2 minutes and open “TCP/IP” window to see the new TCP/IP status.
3.5 Renew PC IP Address
There is a chance that your PC does not renew its IP address after cable modem is on line and the PC
cannot access the Internet. Please follow the procedures below to renew PC’s IP address after the cable
modem is on line.
1. Click “Start“, point to “Run“, and click to open the “Run“ windows.
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2. Enter winipcfg in the “Open“ field. Click “OK“ to execute the winipcfg and show the “IP
Configuration“ window.
3. Select the “Ethernet adapter“ to show the IP address. Press “Release“ and “Renew“ to get a
new IP address from your ISP’s server.
4. Select the “OK“ to close the IP Configuration window.
For making sure that you can get into Internet successfully, please make sure the following first.
1. Make sure the connection (through Ethernet or USB) between the cable modem and your computer is OK.
2. Make sure the TCP/IP protocol is set properly.
3. Subscribe to Cable Television Company and get the license to access Internet.
4. Prepare wireless LAN Card if you would like to access Internet without Cat.5 UTP Cable.
Accessing Internet
When you are sure all above is Ok, you can open the Browser (such as I.E.) to open the homepage for the browser.
See the following example.
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CChhaapptteerr 55:: WWeebb MMaannaaggeerr
Once your host PC is properly configured, please proceed as follows:
Start your web browser and type the private IP address of the cable modem in the URL field:
192.168.0.1. Type the IP address as the figure shown below.
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5.1 System
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5.2 Signal
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5.3 Status
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5.4 Log
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5.5 Setup
WebSTAR Cable RG User Manual
There are many functions could be adjusted by users under the Setup page. Here we will describe
them in detail in the following pages. There are functions of Basic Settings, Advanced Settings, Firewall, and Wireless.
This function provides you the security of your local network. It will block all the outcoming
packages that might attack your local network. To fully block the outcoming packages, Click on Enable. Then
yours Cable RG will enable WAN Blocking.
This feature lets you use IPsec Pass Through. The IPsec Pass Through allows the certain
IIPPsseecc PPaassss//TThhrroouugghh::
packages to pass through the Cable RG. It gives more safety for your network. To use this feature, Click on Enable.
If the suggested solutions in this section do not resolve your issue, contact your system administrator
or Internet service provider.
Can I use the same cable line for TV and cable modem?
A. Yes, the TV and cable modem uses the cable line. You need a splitter to use them at the same time. Ask Cable
Company to install the splitter for you to avoid signal degradation.
My cable modem cannot get a solid green light on the Status LED when I connect the
cable back.
A. The cable modem lost the signal during the disconnection period and it will keeps scanning
other available signal. When you connect the cable back, it might take a while to find the
correct channel. You can power cycle the modem to speedup the process since modem will
remember the channel last time and it will start from that channel at startup.
How do I see my IP address?
A. If you are using Windows 95/98/Me, the winipcfg command will show you to IP address of the PC connected to
the cable modem. Notice that even though you seem get the same address all the time, it may still be a dynamic
address.
I have a cable modem. How can I make it work?
A. Basically, modem is plug and play. You can just connect the modem and you are ready to go if you have the
subscription. For ensure good signal for your cable modem, you should ask your cable provider to install the
cable modem for you.
Cannot Establish Wireless Link to WebSTAR Cable RG
A. If you cannot establish an association with the Cable RG
• Make sure the power to the Cable RG is connected and turned on (LED
will light on the Wireless).
• Make sure the Cable RG and wireless clients are configured with the same
SSID.
• Make sure the Wired Equivalent Privacy is correctly configured for both
Cable RG and your wireless LAN card.
Note: For some cards, only Open-key can be selected as authentication
algorithm!
• Reboot the Cable RG if necessary.
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n
AAppppeennddiixx:: SSppeecciiffiiccaattiioon
Specifications
Cable RF:
Downstream Upstream
Operating Frequency Range 69-873MHz 5-55MHz
Frequency Channel HRC, IRC, STD
Frequency Selection Auto Scanning Controlled by Headend