ASCOM 9P23 User Manual

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About This Manual

Please read this manual thoroughly prior to using your phone. This manual is divided into the following sections.

Important Safety Information describes safety factors for using electronic products.

Guidelines for Safe and Efficient Use

describes important information for using your phone.

Battery Information contains useful information about rechargeable batteries.

Getting Started tells you what you need to know to get your phone out of the box and ready to make calls.

Learning About Your Phone describes the parts of your phone to help you get familiar with its operation.

Basic Operations gets you started using your phone by describing operations such as placing calls, answering calls, speed dialing, volume control, and microphone muting during a call.

Using Menus describes how to access and navigate through menus.

Storing and Recalling Numbers In Memory describes how to use the memory

features of your phone. Menu Descriptions describes the menus

and settings available on your phone. Problems You Can Solve provides an

easy-to-use troubleshooting table if you

should encounter problems using your phone.

The following descriptions will help you understand the information presented in this manual.

Names of keys - Key names are shown in Bold type. Some keys have more than one function. When the name of a multiple function key is used, the function which is being referred to is shown in bold type. For example, “To temporary mute the warning beeps, press Mute button”.

Any text or numbers which represent something shown on the phone display use a typeface similar to that of the phone display, Search, for example.

Soft Key Functions - The right and left soft keys of your phone has multiple functions depending on what menu state its in. They are shown in “block” character, Menu for example.

Illustrations of phone displays in this manual are examples which approximate what is shown in the phone display. What is actually shown in your phone display may vary slightly from what is represented in the illustrations.

071702/R1

Table of Contents

About This Manual.................................................................. 1

Important Safety Information ................................................. 4

Guidelines for Safe and Efficient Use..................................... 5

WARRANTY NOTIFICATION.............................................................................. 7

New Batteries ........................................................................................................... 8

Battery Use and Care .............................................................................................. 8

Battery Charging Times .......................................................................................... 8

Battery Information................................................................. 8

Getting Started......................................................................... 9

Install the Battery .................................................................................................... 9

Charging the Battery ............................................................................................... 9

Charging a Battery Attached to the Phone.......................................................... 9

Attaching the Belt Clip to your Phone ............................................................... 10

Removing the Belt Clip from your Phone........................................................... 10

Learning About Your Phone ....................................................11

Display Indicators ................................................................................................. 12

Indicator Light Functions..................................................................................... 12

Key Functions........................................................................................................ 13

Turning Your Phone On ........................................................................................ 14

Turning Your Phone Off ........................................................................................ 14

Placing A Call ......................................................................................................... 14

Basic Operations ................................................................... 14

Increasing or Decreasing Speaker Volume During a Call ................................. 14

Reading a Message ............................................................................................... 14

Temporarily Muting the Ring Tone/Warning Beeps ........................................ 14

.................................................................................................................................. 14

Redialing the Last Number You Called ............................................................... 14

Pause Dialing.......................................................................................................... 15

Low Battery Power Alert ....................................................................................... 15

Recalling an Entry .................................................................................................. 15

Recalling an Entry (cont.) ..................................................................................... 16

Quick Entry Recall ................................................................................................. 16

Speed Dial............................................................................................................... 16

Alarm Button .......................................................................................................... 16

Summary of Basic Operations .............................................. 17

Using Menus .......................................................................... 18

Table of Contents

Opening Menus ..................................................................................................... 18

Changing Settings ................................................................................................. 18

Example of Using Menus...................................................................................... 19

Menu Shortcuts ..................................................................................................... 19

Standby Mode ............................................................................................... 20

Menu Overview ..................................................................................................... 20

In Call Mode ................................................................................................... 20

Short Message Service(SMS) .............................................. 21

Reading a Text Message....................................................................................... 21

Dialing a Displayed Number ................................................................................ 21

Deleting a Text Message ...................................................................................... 21

Menu Descriptions ................................................................ 25

Messaging Menu ................................................................................................. 25

Phone Book Menu................................................................................................ 26

Prefix Editing........................................................................................................... 26

Storing an Entry ..................................................................................................... 27

Editing an Entry ..................................................................................................... 27

Deleting an Entry ................................................................................................... 28

Sound SetUp Menu............................................................................................... 29

.......................................................................................................................... 29

Settings Menu........................................................................................................ 30

In Call Menu ........................................................................................................... 31

Problems You Can Solve ........................................................ 32

Displayed Messages and Explanations ............................................................. 32

Problems and Possible Solutions ........................................................................ 32

Some of the following information may not apply to your particular product. However, as with any electronic product, you should observe safety precautions during handling and use of the product.

♦ Save this manual. It contains

important safety information and operating instructions.

♦ Before using this product, please

follow and adhere to all warnings, safety and operating instructions located on the product and in the user guide. Save all instructions

for future reference.

♦ Do Not expose the product to water

or moisture; for example, a swimming pool or damp basement.

♦ Do Not expose the product to

extreme temperatures such as those found near a hot radiator, stove, or in a car parked in the sun.

♦ Do Not expose the product to lit

candles, cigarettes, cigars, open flames, etc.

♦ Do Not allow objects to fall on, or

liquids to spill into the product.

♦ Do Not use auxiliary equipment not

recommended by the manufacturer. Using other equipment may result in fire, electric shock, or injury, and will void the warranty.

♦ Connect AC (power supply) only to

designated power sources as marked on the product.

♦ To reduce the risk of damage,

remove the electrical cord from an outlet by pulling the AC adapter rather than thecord.

♦ Make sure the electric cord is located

so that it will not be stepped on, tripped over, or otherwise subjected to damage or stress.

♦ To reduce risk of electric shock,

unplug the unit from a power source before attempting any cleaning. Once unplugged, use a soft cloth.

♦ Danger - Never alter the AC cord or

plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician. Improper connection can result in risk of electric shock.

♦ Do Not attempt to disassemble the

product. Doing so will void the warranty. This product does not contain consumer serviceable components. Service should only be performed by Authorized Service Centers.

♦ Do Not allow children to play with

the product packaging material as some materials may present a choking hazard.

Important Safety Information

Guidelines for Safe and Efficient Use

Important: Read This Information Before Using Your 9p23 Portable Telephone

The handheld portable wireless telephone is one of the most innovative products ever developed. With it, you can maintain connectivity to traditional telephone services while remaining mobile around hospital, campus or office. For the safe and efficient operation of your phone, observe the guidelines in this manual. Your wireless telephone is a radio transmitter and receiver. When it is ON it receives and sends out radio frequency (RF) energy. The phone operates in the frequency range of 1920 to 1930 MHz and employs commonly used modulation techniques.

Exposure to Radio Frequency Signals (SAR)

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limit for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government and Canada. These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by both U.S. and international standards bodies.

These standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standards for wireless mobile phones employs a unit of measure known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and Canada is 1.6W/kg averaged over one gram of tissue.

Guidelines for Safe and Efficient Use

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by government-adopted requirement for safe exposure. The tests are performed in positions and locations(for example, at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this phone when tested for use at the ear is 0.076 W/kg, and when worn on the body is 0.018 W/kg. (Body worn measurements differ among phones depending upon available accessories and the FCC requirements.) While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only Ascom approved accessories. When carrying the phone while it is on, use only the specific Ascom belt clip that has been tested for compliance.

Use of non-Ascom-approved accessories may violate the FCC RF exposure guidelines and should be avoided.

The FCC has granted an equipment authorization for this Ascom 9P23 phone with all reported SAR levels evaluated as in compliance with the FCC RF emissions

Guidelines for Safe and Efficient Use

guidelines. SAR information is on this 9P23 phone is on file with the FCC and can be found under the Display Grant section of <http://www.fcc.gov/oet/fccid> after searching on FCC ID O4M9P23."

Efficient Phone Operation

For your phone to operate at the lowest power level, and maintain satisfactory call quality:

♦ Hold the phone as you would any

other telephone. Speak directly into the microphone.

Electronic Devices

Most modern electronic equipment (for example, equipment in hospitals and cars) is shielded from RF energy. However, RF energy from wireless telephones may affect some electronic equipment.

Children

Do not allow children to play with your phone. It is not a toy. Children could hurt themselves or others. Children could also damage the phone. Product packaging material is often small and may present a choking hazard.

Potentially Explosive Atmospheres

Turn your phone OFF when in any area with potentially explosive atmosphere. It is rare, but your phone or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas, (such as gas stations), below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles (such as grain, dust, or metal powders).

Do not transport or store flammable gas, liquid, or explosives in any compartment of your vehicle which contains your phone and accessories.

In the U.S., vehicles powered by liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Batterymarch Park, Quincy, Massachusetts 02269, Attention: Publication Sales Division.

Operation Procedures

In the U.S., portable wireless telephones are subject to the rules and regulations of the FCC. Following these rules will help to eliminate confusion, ensure the most efficient use of the existing frequencies, and result in a smoothly functioning radio network. The following offenses are punishable by fine, imprisonment, or both:

♦ Use of profane, indecent, or obscene

language.

♦ Transmission of a false distress signal

or call.

♦ Willful or malicious interference

with any other radio communica tions.

♦ Refusal to yield a channel or radio

frequency when informed that it is needed for an emergency call. Emergency calls have priority over all messages.

♦ Adjustment of the equipment by

anyone other than a qualified licensed technician.

UTAM Requirements

Installation of this equipment is subject to notification and coordination with UTAM, Inc. Any relocation of this equipment must be coordinated through, and approved by UTAM. If there are any interference problems, UTAM may be contacted at 1-800-429-UTAM (1-800429-8826).

FCC Requirements

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital service, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

IC Requirements

The term “IC:” before the radio certification number only signifies that Industry of Canada technical specifications were met.

WARRANTY NOTIFICATION

Do not tamper with the Warranty Seal on the back of your phone. Tampering with this seal can void your warranty. Do not attempt to take your phone apart. Doing so will void your warranty and your authority to operate the phone. Your phone does not contain consumer serviceable components. Service should only be performed by Authorized Service Centers.

Guidelines for Safe and Efficient Use

Battery Information

New Batteries

The battery packaged with your phone is not fully charged. However, there may be enough power to turn the phone on. To get maximum battery capacity, you should charge the battery before using it.

Battery Use and Care

A rechargeable battery has a long service life, if treated properly.

♦ Do not leave a battery where it

could be subjected to extremely high temperatures, such as inside a car on a hot day. This could reduce the battery’s capacity.

♦ Never let the metal contacts on the

battery touch another metal object. This could short-circuit and damage the battery.

♦ Do not attempt to take a battery

apart.

♦ Do not expose a battery to open

flame. This could cause the battery to explode.

♦ Turn your phone OFF before

removing the battery.

♦ Use only Ascom provided adapters

supplied with your battery charger. Using a different adapter could be dangerous and voids the warranty. Never charge a battery when the ambient room temperature is above 104°F/40°C or below 41°F/5°C.

Battery Charging Times

The desktop and rack chargers charging time are approximately 1-2 hours (900 mAh battery).

Battery Information

Getting Started

Complete the following steps after you have removed your phone and its components from their packages:

• Attach the battery to your phone

• Charge the battery

• Attach the optional belt clip to your

phone

Install the Battery

1. Attach the battery to the back of the

phone by sliding the tabs on the top of the battery into the appropriate slots on the phone, then press down firmly (see Figure 1.1).

2. While holding the battery firmly

against the phone, push the battery lock tabs located on the bottom of the phone outward to the “locked position” (see Figure 1.2) to secure the battery.

3. To remove the battery, push the

battery lock tabs inward, to the “unlocked” position and pull the battery off the phone.

Figure 1.1

Unlocked position

Figure 1.2

Battery lock tabs

Charging the Battery

The Desktop Charger will charge a battery when attached to your phone as well as support the charging of a single battery pack by standing the battery pack in the compartment of the desktop charger.

Charging a Battery Attached to your Phone

1. Plug the AC adapter into the charger.

2. Plug the AC adapter into a wall outlet.

3. Insert your phone into the compartment of the desktop charger as shown in Figure 2.1.

The light on the right side of the desktop charger should be red indicating that charging is in progress.

4. When the indicator light turns green, this indicates that the battery is fully charged and the handset is ready for use.

Note: A rack charger is also available and its functionality is similar to the desktop charger. For more information, please refer to DCT1900 Technical Product Manual (TPM).

Locked position

Figure 2.1

Attaching the Belt Clip to your Phone

The phone is delivered with the standard belt clip.

To attach the belt clip to your phone:

1. Slide the metal part of the clip into the molded slot on the back of the phone until it snaps into place. See Figure 3.1.

2. Tighten the retention screw to secure the belt clip onto your phone. See Figure 3.2

Removing the Belt Clip from your Phone

Getting Started

Retention Screw

Figure 3.1

Figure 3.2

1. Untighten the retention screw of the belt clip from the phone (see Figure 3.2).

2. Slide the metal clip upward in the slot as shown in Figure 3.3.

Figure 3.3

Learning About Your Phone

Indicator Light

Alarm Button

Earpiece

Display

Microphone

Volume Control

Mute Button

Left Soft key

Scroll Key

Speaker Phone

Right Soft key

System Indicator shows whether the phone is locked to a system (steady icon) or not (icon blinks). The phone will only lock to systems for which it has been programmed.

Off Hook icon flashes when the phone is connecting to the network (dialing) or receiving a call and stays on during a call.

Warning Mute icon indicates when the warning beeps have been temporarily muted.

Ring Mute icon indicates when the ringer has been turned off.

Warning Mute and Ring Mute icons displayed together indicate the phone is in silent mode.

Missed Calls icon indicates unanswered calls.

Message icon indicates text message has been received.

Voicemail icon indicates message is waiting in the voicemail box.

Headset icon indicates when an optional handsfree accessory is attached.

Battery Strength icon shows the relative strength of your battery. A full icon indicates a fully charged battery. A blinking battery icon indicates a low battery charge.

Multiple Line Appearance (MLA) icon indicates the active line when your system

is configured for enhanced digital integration. The MLA icon may appear as a 1,2,3,or 4 depending on the system configuration. A blinking MLA icon indicates the line is on hold.

Keypad Lock icon indicates the keypad is locked to prevent inadvertant key presses.

Battery Charging icon indicates when the phone is receiving power from an external source, such as a charger. A blinking full battery icon indicates that the charging is complete. The Battery

Charging icon appears in place of the Battery Strength icon.

Indicator Light Functions

The color and state of the indicator light on top of your phone shows the following conditions:

Slow Flashing Red: A flashing red light means one of the following: Low Battery, No System, or No Access. See “Problems You Can Solve”, page 31.

Rapid Flashing Red: Phone is receiving a call.

Steady Green: Your phone is receiving power from an external source, such as a charger.

Slow Flashing Green: Phone is in Standby mode (locked to a system),

ready to place and receive calls.

Learning About Your Phone

Ring Mute Icon

Message Icon

System Indicator

Off Hook Icon

Warning Mute Icon

Battery Strength Icon

Display Indicators

Missed Calls Icon

Headset Icon

MLA Icon

Voicemail Icon

Keylocked Icon

Rapid Flashing Green: Phone is on

talk mode or in use.

Key Functions

Learning About Your Phone

• Press and hold to turn your phone

ON.

• Press to place a call after you have

entered a phone number.

• Press to hear a dial tone before

dialing.

• Press to answer a call when your

phone is ringing.

• Press and hold to turn your phone

OFF.

• Press to end a call.

• Press to turn on the loudspeaker

functionality of your phone when in ongoing call.

• Press twice to automatically dial the

defined number.

• Press to perform the function

indicated by the text on the screen above the key.

Mute Button

• Press to temporarily mute the ringer.

• Press up arrow or down arrow to

scroll through phone menus.

• Press upper key to increase the

volume.

• Press lower key to decrease the

volume.

Alarm key

Mute Key

Left soft key

Right soft key

On/Talk Button

Off/End Call Button

Scroll key

Speaker Phone Enable Key

Left/Right Soft Key

Volume Control

off

Alarm Button

1. Press to answer the

call.

2. When you finish your conversation,

press to end the call.

Increasing or Decreasing Speaker Volume During a Call

To adjust the speaker volume during a call, press the side keys on the phone. Once the call is finished, the volume will return to its’ menu setting.

Reading a Message

When your phone receives a message, the ring melody sounds.

1. Press Read to read the message.

2. When you finish reading, press

Close.

Temporarily Muting the Ring Tone/Warning Beeps

To temporarily mute the ring tone without answering the call, press Decline. You can still answer the call by subsequently pressing Accept.

To temporarily mute the warning beeps, press the Mute button.

Redialing the Last Number You Called

Your telephone stores the last 20 numbers dialed. To view this list in the display, press Up Arrow twice to enter the Redial list. You can redial the number by pressing .

If the list is empty, the phone will beep.

Turning Your Phone On

Press and hold until your phone beeps. The display and keypad backlighting come on for about 30 seconds. The display should look similar to this illustration. The system icon will be steady when the phone is locked to the system. This display represents Standby mode.

Turning Your Phone Off

Press and hold until your phone beeps and the display goes blank.

Placing A Call

To place a call, the phone must be ON and locked to a system.

1. Enter the phone number you wish to call by pressing the numeric keys. The number is shown in the

display. If you enter a wrong

digit, press up scroll key to erase the digit.

2. Press

3. When you finish your conversation, press to end the call.

Answering a Call

When your phone receives a call, the ring melody sounds (unless you have disabled it through the Sound Setup menu, see page

28) and the

indicator light on top of the phone rapidly flashes red.

Basic Operations

off

Basic Operations

Pause Dialing

Pause dialing lets you enter groups of numbers with delays between each group. This feature is useful when you need to dial a phone number and then another number, such as an access number for an answering machine or voice mail system. A pause suspends transmitting DTMF tones for approximately two seconds before sending the next series of tones. You can enter a pause in a series of digits by pressing the Down Arrow (it shows a ‘-’ in the display). For example, if your office has a voice mail system that requires you to dial a phone number followed by your extension and an access code, you could enter the following: 5551111Down Arrow 2222 Down Arrow 33333 where 555-1111 is the phone number to enter your voice mail system, 2222 is your extension, and 33333 is your access code. When you press , your phone dials the number and then pauses. After two seconds, the phone sends your extension. Finally the phone automatically transmits your access code approximately two seconds after

your extension.

Low Battery Power Alert

The Low Battery alert sounds when your battery is reaching its lowest operational power level. The words Battery Low flash in the display, the Battery Icon blinks, and the indicator light on top of your phone flashes red. You can mute the audible alert by pressing the Mute key; the Warning Mute icon will appear. Once the Battery Low alert begins, the phone will shut OFF within 3 minutes.

NOTE: The following intructions assume that the user has already established Phone book entries. Additional instructions on creating phonebook entries can be found in the phonebook menu description found on Page 25.

Recalling an Entry

There are three options that can be used to Search/Browse the handsets internal phonebook:

1. Pressing Search from within the

standby mode.

2. Opening the Phone Book from the main menu and selecting Search from the list of sub-menu functions.

3. Pressing the Up Arrow from within the standyby mode.

In order to find a specific entry from with in the phonebook, enter the letters of the name using the keypad. You can enter just a few letters of the name or the complete name. If you enter just a few letters and press Confirm, the handset will find the first name in memory that begins with the letters you entered. See the table below for information on entering letters. You can view the rest of the entries by pressing the Down Arrow or Up Arrow key.

Press this key

Number of times the key is pressed

One

Five

FourThreeTwo 1 2 3

4 5 6 7 8 9 0 * #

space & 1 A B C 2 D E

F 3

G H I 4

L 5 M N O 6 P

R S T U V 8 W X

Y Z 0 ,

' " *

? #

Table 1

Recalling an Entry (cont.)

If you do not know the name or if a name is not associated with the number press Browse . Upon doing so the first entry in memory will be displayed. Use Down Arrow or Up Arrow to scroll through the entries.

Quick Entry Recall

You can recall a number without using the menu by spelling out the name. When the phone is in Standby mode, hold down the key with the first letter of the name you wish to recall. The top line displays the first name which matches your entry. The second line displays the letters you are trying to match and the number. Press more letter keys (you do not have to hold the keys at this point) or use the Down Arrow or Up Arrow keys to find the name/number you want. Press to

call the displayed number.

NOTE: A specific telephone number or speed dial number cannot be recalled directly; you must enter a name or scroll through the list.

Speed Dial

The Speed Dial feature lets you quickly dial phone numbers. Any entry in memory may be assigned a speed dial number from 0 to 9. See page 26 for information on storing numbers in memory. To use the Speed Dial feature, enter the speed dial number you want to call. Press to recall the corresponding memory entry. Press again to dial the number in the display.

Alarm Button

The Alarm button allows you to call a specifically defined number.

1. Press the alarm button located on top of your phone once. The display will prompt “**Alarm Ready** Press again to confirm”.

2. Press the alarm button and your phone will be in speaker phone mode and will call the specifically defined number programmed in your phone.

Basic Operations

To Do This: Press:

Turn phone ON Hold Turn phone OFF Hold Make a call Predial number,

Answer a call End a call Temporarily mute the ringer Menu, Temporarily mute warning beeps Menu, Enter menu mode Down Arrow Decrease speaker volume during a call Lower side volume key or Down

Arrow, select SpeakerVol. or

Attach Vol.

Increase speaker volume during a call Upper side volume key or Menu

Sound Setup,select SpeakerVol

Erase the last digit/letter entered Up Arrow Scroll through menus or menu settings Up Arrow, Down Arrow Call the number shown in the display Recall a number from memory Up Arrow Redial the last number dialed Up Arrow (twice),

To lock the keypad Down Arrow,

To unlock the keypad Down Arrow,

Summary of Basic Operations

off

Using Menus

This section explains how to use your phone’s menus. You should read this section thoroughly and familiarize yourself with the menus, how to navigate through them, and how to change settings. Those steps are described here. The following sections describe each of the menus and the settings available.

Your phone’s menus offer an easy way to:

• Store and recall numbers in memory

• Check voice mail

• Read text messages

• Set up call features

• Change ring tone and other sound

settings

• Change other settings for your

phone

Opening Menus

In order to navigate and modify the menu settings, press the Menu soft-key within standby mode, this will enter the handset into the Menu Navigation mode. Within the menu navigation mode users can scroll through the main menu structure as well as make changes to settings by entering into the individual sub-menus.

Within the main menu structure, there are 4 main menu items:

• Messaging

• Phone Book

• Sound SetUp

• Settings

The main menu is a list of choices you can make. Your phone has 4 main menus. Each main menu contains numerous submenus that will allow you to check voice mail, read text messages, change ring

tone, etc. You can navigate the main menu and sub-menus by using the Up and Down Arrows. They will scroll through your choices accordingly.

Press Select to enter any of the submenus for a given main menu option.

Changing Settings

Open the menus as previously described, then:

1. Press Down Arrow or Up Arrow to scroll through the list until the menu pointer < > encompases the setting

you want to change.

2. Pressing Select again will display the choices available for the specific setting shown in the sub-menu. The currently active choice will blink in the display. Some settings have a list of choices, such as the Ring

Melodies setting in the Sound Setup Menu.

3. Press Down Arrow or Up Arrow to scroll through the list of choices until the menu pointer is beside the choice you want. If the setting has only two choices, press either of these keys to switch between the two choices. The active choice is blinking.

4a. If you want to exit the list of choices

without storing any changes made, press Cancel. This will take you back to the sub-menu selection menu.

4b. Otherwise press Confirm to store

the choice you selected. The handset will display a confirmation of the change on the display.

NOTE: If the menu is inactive for 30 seconds, it will return to Standby mode.

Using Menus

Example of Using Menus

The following steps show how to change the ringer volume of your phone.

1. Press Menu from the standby mode

to enter menu navigation mode.

2. Press the Down Arrow or Up Arrow until the main menu displays the Sound Setup option.

3. Press Select. The pointer [< >] is beside the Sound Profiles settings.

4. Press Select. Press the Down Arrow or Up Arrow until the menu pointer is beside Customize.

5. Press Select. Press the Down Arrow or Up Arrow until the menu pointer is beside Normal Profile.

6. Press Select. Press the Down Arrow or Up Arrow until the menu pointer is beside Ring Volume.

7. Press Select. A bar graph is shown

with the current volume blinking.

6. Press the Down Arrow or Up Arrow until the ring volume is set to the desired level. As you scroll through the choices, the phone plays the ring melody.

7. Press Confirm to store your choice. The RingVolumes profile options is shown.

8. Press to exit Menu Navigation mode.

Menu Shortcuts

To quickly access menus, submenus and settings choices you can press the Down Arrow to open the main menu followed by the number of the menu and the number of the menu setting. For example, you want to change the speaker volume on your phone. If the Sound Set

up menu is number 3, and the speaker volume setting is number 3, press the Down Arrow, then 3 and 3 again to go directly to the choices for Speaker Volume.

off

Using Menus

Only available when PBX functions have been configured.

Menu Overview

The following chart shows the menu hierarchy and settings for your phone.

Only available when the Handset is programmed for enhanced digital integration.

1 Messaging

1 • Text 2 • Voice Mail 3 • Options

1 • Voice Mail No. 2 • SMS Reminder

3 • SMS Autodelete

2 Phone Book

1 • Search 2 • Missed Calls 3 • Received No. 4 • Dialed No. 5 • Add Number 6 • Memory Monitor

3 Sound Set Up

1 • Sound Profiles

1 • Activate 1 • Normal Profile 2 • Meeting Profile 2 • Customize 1 • Normal Profile

• Ring Volume

• Key Sound

• Vibration

2 • Meeting Profile

2 • Ring Melodies

1 • InternCall 2 • ExternCall 3 • Callback 4 • Messages

5 • Voicemail 3 • SpeakerVol 3 • AttachVol

4 • Mic Gain

1 • Intern Mic

1 • Attach Mic

In Call Mode

• Options Soft Key

1 • Transfer

2 • Conference

3 • Hold

4 • Reconnect

NOTE: Depending on your current telephone system, some In Call Menu options may not be available.

Standby Mode

4 Settings

1 General

1 • Select Line* 2 • Contrast 3 • Backlight 4 • Date Mode 5 • Time Mode 6 • Select PUN

2 Custom

1 • Phone Name 2 • Alarm No.

Your installation may support delivery of short text messages to the phone. If you receive a message, the Message ring melody sounds and the Message icon appears. When the phone is in Standby mode, the Read Message? prompt appears for a short time.

Reading a Text Message

1a. If the

Read Message?

prompt is visible, press

Read

. The oldest unread message is displayed.

1b.

If the prompt has timed out, open the Messaging Menu and select Text. The newest message is at the top of the list. Select the message you wish to read by pressing Down Arrow or Up Arrow. Press Open to read the selected message.

2. Scroll through the message

using the Down Arrow and Up Arrow.

3. Press Back-Cancel-Back-Exit to

exit reading the message. If the read prompt was used to begin reading the message, the phone returns to Standby mode. If there are more unread messages the Read Message? prompt re-occurs. If the Messaging Menu was used to begin reading the message, the list of messages appears.

Short Message Service

Short Message Service(SMS)

Dialing a Displayed Number

If any numbers are in the message, they are selected for callback.

1. Scroll past the selected numbers

using the Down Arrow and Up Arrow. The side volume keys may be used to scroll messages as well.

2. To call a selected number, press . If no number is visible onscreen, pressing dials the most recently selected number.

Deleting a Text Message

Once a message has been read it may be deleted.

1. While reading the message, press Options.

2. While viewing the list of messages, select Delete and press Confirm.

Only 20 messages can be stored at one time. If AutoDelete setting is OFF

and there is not enough room, the Message icon will blink and the next message will be rejected. If the

AutoDelete setting is ON (see Messaging Menu, page 24) and there is not

enough room, a new message will automatically delete the oldest message even if it is unread.

Advanced Nurse Call System Integration

The 9p23 portable telephone can be configured to integrate with a nurse call system (NCS) for healthcare environments.

When the 9p23 portable telephone receives a nurse call message, caregivers can choose from different options depending on the NCS and the way the NCS is configured.

Receiving a Nurse Call Message

Type 1: No Call Back to Patient Station Function

When the NCS does not support call back to patient station, the 9p23 portable telephone handles the nurse call as a normal text message. When in standby mode, the “Read Message?” prompt

appears briefly. Users can use the left soft key to select while this prompt is displayed. Please refer to page 20 for additional information about managing text messages to the 9p23 portable telephone.

Type 2: Advanced Nurse Call System Integration (ANCSI)

With ANCSI, the 9p23 portable telephone allows call back to patient station functionality. When the 9p23 portable telephone receives an Advanced Nurse Call message, caregivers can follow the options below:

Option 1: Press Call. This option will enable the user to make a voice connection via the NCS intercom in the patient’s room.

Once there is an established voice connection to the patient room, the caregiver can assign predefined services via

the NCS using the keypad numbers 1-6, or end the call by pressing Release.

Option 2: The call can be escalated to the pre-assigned secondary caregiver by pressing Forward, when the primary caregiver is unavailable or unable to respond to the patient call.

Retreiving a Stored Nurse Call Message

When unread nurse call messages are stored in the 9p23 portable telephone, the text messsage display icon will appear.

When the <SMS Reminder> option is on and configured according to user preferences, the 9p23 portable phone can indicate with an audible tone and will display a reminder message.

Press Open. Users can then choose to Call or Forward the stored nurse call message.

Nurse Call Log

The 9p23 portable telephone memory will store up to 20 nurse call messages. When these messages are displayed, the newest message is labeled “1”. Use the scroll key to view additional stored

messages. The display will also indicate the status of the message with the letters C, D, R or N.

C=Called R=Read D=Deferred N=new

Message Status Indicator

Memory Position

Date of Message

Enhanced Digital Integration

Phone Operation

Standby Mode

Your installation may support enhanced features such as multiple line appearance (MLA).

When in Standby mode, the MLA icon appears in the top left hand section of the display. This number indicates which line will be active the next time the user goes off hook.

Select Line

General and Select Line. Use the Up Arrow or Down Arrow to select line.

Once line is selected, press Connect.

Select Line Shortcut

During an active call, the user may access another line by pressing Line and then use the Up Arrow or Down Arrow to get another line. Press or Connect to get a dial tone.

Note: To access the In Call features such as transfer, Conference, Hold, and Reconnect, Callback and Cancel Clb, please refer to page 30.

Call Waiting

Handling Multiple Calls - when one call is active and another call is received by the handset on another line, the user has the choices of:

u Answering the incoming line by

pressing or Accept, the incoming call will be answered and the original call will be placed on hold.

u Muting the incoming line by pressing

or Decline, the audible new line

ringing signal will be muted and the original call will be maintained. Once the current call ends, the audible ringing and visible alerting will resume.

off

You may review the state of all the lines by using the scroll keys. When a ringing call is displayed, it may be answered by pressing or Accept. Selecting a nonringing line will access a new line and generate new dial tone.

Answer a Call

When a call is received, you will be alerted to the call with a ring, a display message, the blinking offhook icon, and a fast flashing red light indicator. If the user is already in call, a beep will be audible in the speech path with no audible ringing. When a call is ringing you have four options:

u Ignore the call u Answer the call by pressing or

u Mute the call by pressing or

Decline

u Browse lines by using the Up

Arrows and Down Arrows

off

Mobility Server (MS) Phone Operation

Message Waiting Indication

The handset is capable of displaying a Message icon. In order for the Message icon to automatically disappear after you have listened to your messages, you must access your voice mail through the Mobility Server’s Personal Assistant feature. (Please see your system administrator for additional information regarding using the Personal Assistant feature.)

NOTE: If you do not access your voice mail through the Personal Assistant feature of the MS, the Message icon will not automatically disappear. Therefore, you must manually remove the Message icon by pressing #, 9,1, #, , then .

Standby Mode

Your installation may support enhanced features such as multiple line appearance (MLA).

When in Standby mode, the MLA icon appears in the top left hand section of the display. This number indicates which line will be active the next time the user goes off hook.

Select Line

You can choose another line as the selected line; the MLA icon in the top left hand corner of the display will be updated accordingly. The next call will then be made on that line. To select another line, open the Settings Menu and select General and Select Line. Use the Up Arrow or Down Arrow to select line. Once line is selected, press Connect.

Select Line Shortcut

During an active call, the user may access another line by pressing Line and then use the Up Arrow or Down Arrow to get another line. Press On or Connect to get a dial tone.

Answer a Call

u Ignore the call u Answer the call by pressing or

u Mute the call by pressing or

Decline

u Browse lines by using the Up

Arrows and Down Arrows

Call Waiting

Handling Multiple Calls - when one call is active and another call is received by the handset on another line, the user has the choices of:

u Answering the incoming line by

pressing or Accept, the incoming call will be answered and the original call will be placed on hold.

u Refuse the incoming line by pressing

or Decline, the audible new call signal will be refused, and the original call will be maintained. Once the current call ends, the audible ringing and visible alert will resume.

off

The Messaging menu organizes all of the handsets messaging functionality including SMS Text Messaging and Voice Mail access.

The Text messaging sub-menu provides a list of text messages previously received by the handset. Each item within the list identifies the index number of a specific message, the time the message was received, the current status of the message, as well as the very beginning of the message content. To read any of the messages within the list, press Open .

Once a message has been read the status indicator will change from ‘N’ representing a new message to ‘R’ indicating that the message has been read. In the instance where a number identified within the body of the message was called the status indicator would change to ‘C’ indicating the entry was called.

The Voice Mail option allows for access to a predefined Voice Mail number. (see the Voice Mail access number setup in the Options sub-menu section)

Voice Mail access can be established by selecting Connect from within the Voice Mail sub-menu upon establishing a Voice Mail access number.

Messaging Menu

Menu Descriptions

The Option sub-menu offers three setup options allowing the user to modify and access the handsets messaging functionality.

This setup option, stores the access number neccesary to connect to any voice mail system with dial-up access. Upon entering a number, the number can be stored by selecting Save.

The SMS Reminder offers several intervals on which the ringer & reminder will be repeated while a message remains unread.

The SMS Autodelete allows you to delete older messages upon receiving a new message. When Autodelete is OFF the maximum number of messages that can be stored by the handset is 20, any new messages received beyond 20 will be rejected.

Text Messaging

Voice Mail

Options

Voice Mail No.

SMS Reminder

SMS Autodelete

Phone Book Menu

The 9p23 handset offers an internal phone book capable of storing individual entries as well as recording previously dialed and received numbers and logging the caller ID information for inadvertently missed calls.

The Search function within the Phone Book menu allows you to search for specific names stored in the phone book.

Searching for specific entries involves entering the letters of the name using the keypad. You can enter just a few letters of the name or the complete name. If you enter just a few letters and press Confirm, the handset will find the first name in memory that begins with the letters you entered. Browsing of the phonebook entries is can be accomplished by pressing Browse followed by scrolling through the entries by using the UP and Down Arrows.

The Missed Calls function allows you to view a list of calls that were missed. If your phone receives calls which are not answered, the Missed Calls icon will appear (when calling number delivery is supported by your installation). Opening the Missed Calls menu shows an index number identifying the entry (up to 20 entries), the time/date the call was received, and the phone number of the caller. Use Up Arrow and Down Arrow to scroll through the list. For an internal extension, press to return the call. For external calls, Prefix Editing can be used.

Missed Calls

The Received No. sub-menu allows you to view the last (20) numbers received and answered by your handset. Opening the Received No. menu shows an index number identifying the entry (up to 20 entries), the time/date the call was received, and the phone number of the caller. Use the Up Arrow and Down Arrow to scroll through the list. For an internal extension, press to return the call. For external calls, Prefix Editing can be used.

The Dialed No sub-menu allows you to view the last (20) numbers dialed from your handset. Opening the Dialed No. menu shows an index number identifying the entry (up to 20 entries), the time/date the call was received, and the phone number of the caller. Use Up Arrow and Down Arrow to scroll through the list. For an internal extension, press to return the call. For external calls, Prefix

Editing can be used.

Prefix Editing

The Missed Calls, Received No, Dialed No and Redial lists support

prefix editing. You may add an external dialing number to the front of any number to dial an outside line. When you are done editing, press to call the displayed number or press Save to add to your

Phonebook.

Received No.

Dialed No.

The Add Number function allows you to enter new names and numbers. You can store phone numbers and associated names in your phone’s memory to use for Recall dialing and Speed Dial. Each number you store can be up to 24 digits in length and any names you store can be up to 12 characters in length. You can view the percentage of memory used through the Memory Monitor.

Storing an Entry

1. Open the Phone Book Menu.

2. Select Add Number .

3. Enter a name you want associated with the telephone number you are going to store. Table 1(page 14) shows which keys and the number of times to press them to enter letters.

4. Press Confirm to store the name.

5. Enter the phone number you want to store.

6. Press Confirm.

7. Select the speed dial number or select ‘-’ to store this entry without a speed dial number. If the speed dial number is in use, the number will flash when selected indicating you can overwrite the existing speed dial setting.

8. Press Confirm to store the entry.

If the entry you create matches an existing entry, the phone will beep.

If an entry cannot be stored, the phone will beep and display Memory Full.

Phone Book Entry Shortcut

The phone must be on standby mode.

1. Enter the number and press Save.

2. Enter the name and press Confirm.

Editing an Entry

You can add to names or digits or delete and replace letters and digits in entries stored in memory. To do this:

1. Open the Phone Book menu and select Search .

2. Enter a name to be recalled and press Confirm to display the corresponding entry. To scroll through the other memory entries press the Down Arrow or Up Arrow. Press Confirm when the entry you want to change is displayed.

3a. Press Option and select Edit. 3b. Entering a letter from the keypad

will add letters to the end of the name.

3c. To replace letters within the name,

press the Up Arrow to erase the letters you want to change and then enter the new letters.

3d. Press Confirm to save changes or to

accept the current entry.

4a. Enter digits using the keypad will

add digits to the end of the number.

4b. To replace digits, press the up

arrow to erase the digits you want to change and then enter the new digits.

4c. Press Confirm to save changes or to

accept the current entry.

5. Replacing speed dial number, requires that you select a new number and press Confirm to save the new number.

Add Number

Deleting an Entry

1. Open the Phone Book menu and

select Search.

2. Enter a name to be recalled and press

Confirm to display the correspond-

ing entry. To scroll through the other memory entries press Down

Arrow or Up Arrow. Press Confirm when the entry you want to change is displayed.

3a. Press Option and select Delete. The

display will prompt “Delete Entry?” Press Confirm to delete the entry.

NOTE: Fixed phonebook entries cannot be edited or deleted and are designated by the Locked soft key. Fixed phonebook entries are only available when they are configured in your phone. See your system administrator.

The Memory Monitor function allows you to see the percentage of the memory used to store your entries. This percentage does not include fixed phonebook entries.

Menu Descriptions

Sound SetUp Menu

The Sound Setup menu organizes all of the 9P23 handsets ability to customize Ring, Melodies, Volumes and Options such a vibrate as well as speaker volumes and microphone gains.

The 9P23 handset offers you the ability to individually set up two distinct Sound Profiles. Each profile can be used to customize the Ring Volume and Silent Alert functionality. The two profiles are labeled Normal and Meeting and can be set-up based on the users preference.

Within the Sound Profiles sub-menu there are two options:

Active Profile option allows you to activate the Normal or Meeting profile by selecting between the two options using the Up down Arrow .

Customize Profile, allows you to customize your Normal and Meeting profiles settings including.

1. Ring Volume allows you to set

the level of the ring volume. Turn the ringer off by setting the volume to the lowest level.

2. Key Sound allows you to choose

whether the keys click when pressed or remain silent.

3. Vibration allows you to enable or

disable the internal silent alert option.

The Ring Melodies option allows you to choose the pattern of tones played when the phone rings. There are different patterns for each call type. You may assign each type a unique pattern or mute the ring for that type. Each pattern is demonstrated as you scroll through the selections. Refer to the Appendix for additional ring patterns that can be programmed into your phone.

The SpeakerVol allows you to adjust the volume of the earpiece. You can also adjust the volume during a call by using the side volume key.

The Attach Vol allows you to select the volume of optional handsfree accessories.

The Mic Gain allows you to increase or decrease the microphone sensitivity on your handset as well as the microphone of an attachment such as the headset.

Sound Profiles

Ring Melodies

Speaker Vol

Attach Vol

Microphone Gain (Mic Gain)

Settings Menu

The Settings Menu organizes miscella- neous settings for the handset. Within the Settings main menu there are two submenus namely the General Menu and Custom Menu.

The General Menu allows you to customize general functionality of your phone to your preferences.

The Select Line menu option allows you to choose another line as the selected line. The selected line identifies the line used when you place the next call. To select a line navigate between the available lines using the up and down arrows and set the line by using the Confirm softkey.

The Contrast menu option lets you adjust the display contrast. The specific contrast chosen can be save by pressing the Confirm softkey.

The Backlight menu option allows you control whether the backlight of the display simply times out or if it never turns on at all.

Date Mode allows you to display the current date while the phone is in Standby mode. The format selected is used for all date displays.

Time Mode allows you to display the current time while the phone is in Standby mode. The format selected is used for all time displays.

SelectPUN allows you to choose one of eight possible extensions already programmed into your phone. ‘A’ sets the phone to automatically use the first valid extension.

The Custom Menu allows you to continue to customize peripheral features such as the phone name and the alarm number.

The Phone Name allows you to enter or change the ID of your phone. When the phone is in Standby mode, this label appears on the lefts side of the phone display next to the extension number.

The Alarm No menu option allows you to program a number that will be dialed when you press the alarm button on the top of the handset.The number can be an internal or external number.

Menu Descriptions

In Call Menu

Standard System Configuration

The In Call Menu lets you control

features during a call.

PBX Functs lets you use features provided by your PBX (phone switch). These functions are available only when they are configured for your phone. See

your system administrator. In Call Menu features are available only

during an active call. To access the In

Call Menu press Options and use the Up Arrow and Down Arrow to scroll

through the menus.

Transfer allows you to place your present call on hold, dial a second number or recall one from your phonebook, converse with the new party and commit or cancel the transfer.

Conference allows you to place your present call on hold, dial another number and conference the calls together.

Hold places your call on hold.

Reconnect lets you reconnect to the call on hold.

Callback allows your phone to notify you when a called party is free.

Cancel Callback disables the active callback function.

SpeakerVol allows you to change the earpiece or handsfree volume during a call.

Depending on your system configuration, either Standard or Enhanced Digital, control of the In Call Menu features may vary. Based on your current telephone system, some In Call Menu options may not be available. NOTE: If your system configuration is for Mobility Server, please refer to page 24.

Enhanced Digital Integration (EDI) Configuration

The EDI In Call Menu lets you use features during a call the same way as with

the Standard System Configuration. Since EDI may support up to four lines

and allows for each line to be placed on hold, a blinking line appearance (1, 2, 3 or

4) on the bottom left of the display indicates which line is on hold.

For additional information on EDI Phone Operation, see page 23.

Problems You Can Solve

Displayed Messages and Explanations

The phone does not turn ON

• Recharge or replace the battery.

• Remove and reinsert the battery.

Phone is not ringing when a call is received

• Check the Sound Setup Menu to

make sure the phone is not set for Meeting Profile.

• Check the Ring Volume to make

sure it has not been set for the lowest setting.

Phone becomes warm during long calls

• This is not a problem. Because of its

size, the phone may feel slightly warm during extended calls.

Battery does not seem to charge to full capacity

• Try a different battery.

Tones are not heard when pressing keys during a call

• Key Sound is turned OFF by default.

If audible tones are required, make sure Key Sound in the Sound Profile Menu is turned ON. See page 28.

Beeping is heard through the headset when the battery is low

• The Battery Low alert indicates the

battery is reaching the end of its charge. You should not attempt to make calls in this state. Turn the phone OFF and replace the battery. Otherwise, the phone will shut off automatically. The buzz should not occur with an adequately charged battery.

Problems and Possible Solutions

Problems You Can Solve

If you need additional information or assistance,

or would like to purchase accessories:

• In the U.S.A., call 1-877-71 ASCOM (1-877-712-7266)

The signal is too weak to make a call.

Try again when you are closer to a base station or turn the phone OFF and ON. If the problem persists, notify

your system administrator. Battery power is low. When the phone

shuts itself off, replace the battery with a fully charged one. Or use an alternate power source, such as a

rapid desk charger. The phone does not recognize any base

station. Try turning the phone OFF and ON. If the problem persists, notify your system

administrator.

The text message memory is full and

AutoDelete is turned OFF. Delete some messages yourself or turn

AutoDelete

ON. (See Messaging Menu, page 24.)

Appendix

Default Melodies

Internal Call:

Fur Elise 2e2D2e2D2e2D2e2b2d2c3a7-

External Call:

piano concerto Tchaikovsky: 2G2f2D4C5f2D5F2f2c2C4A7-

Call Back Call:

House rhythm 1e3-1a1e1a1e3-1a1e1-2g2-

Message Call:

door bell 2a1-1e3-3b

Voice Mail:

short loop 1f1G1F1G1f1G1F1G

Some examples of Bell Sounds are:

twin tone 1 0e0c0e0c0e0c... twin tone 2 0g0b0g0b0g0b... rolling slow 2c2e2g2c2e2g... rolling quick 0c0e0g0c0e0g... loop up 0c0d0e0f0g0c0d0e0f0g loop down 0g0f0e0d0c0g0f0e0d0c

Some examples of Melodies:

Rock’n Roll 2e2C2a2F2d2a2g2e2a2F2d2a Blues Rhythm 3d4g3F3d5-3-3a3c3a3c3d3Toccata in D-minor (Bach) 0g0f5g4g0f0D0d0c4b5c Nabucco (slave choir) 3F3e4d4a4d3d3c3e4g3g Wein, Weib, und Gesang 2a3b3C4d3e3f4F3g2F2e3d3a Nutcracker (Fairy dance) 2g2e3g3F3D3e4d4c2b2d3c4b

Program Your Own Ring Melody

ASCOM 9P23 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual