Attachment C: Troubleshooting and FAQs.........................................................................90
FCC Class B Announcement.................................................................................................94
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Package Contents
The package of this product contains the following items. Please contact your dealer if
anything is missing.
1. Voyager I IP Camera 2. 12V DC Power Adapter
3. Tripod and Screws Pack 4. Network Cable
5. Quick Installation Guide 6. CD ROM (Manual/Software)
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System Requirements
Voyager I
Network Environment
LAN 10/100M Ethernet
Wireless LAN 802.11b or 802.11g
Monitoring system resource requirements
Operating system Windows 2000 Professional SP4, XP Home/Professional SP2, VISTA
Browser Internet Explorer 6.x or later versions
System hardware CPU: Pentium 4, 2.4GHz or better
RAM: 512MB (1GB recommended)
VGA resolution: 1024x768 or higher
DirectX DirectX 9.0C above
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Overview
Voyager I is an IP camera which delivers high definition video. When connecting to the LAN
or any broadband network, it provides professional remote monitoring functions for the user.
In addition, the IR LEDs on the camera make a clear night vision possible.
Features and advantages
The IP camera can operate independently without the need for any other hardware or
software. After the camera is connected to the network, the remote monitoring can be
achieved via the IE browser (version 6.0 or above) of a computer to provide the best security.
The camera has the following features:
z 1/4”, 1.3 Megapixel, progressive scan CMOS sensor providing high definition video.
z MPEG4/MJPEG dual image compression modes and the dual encoding capability meet
different requirements of the user.
z Comprises 6 IR LEDs for low light environment.
z 2-way audio.
z The video motion detection function can automatically monitor abnormal situations and
make instant response and action according to the setting.
z The built-in web server allows an easy access via networks.
z Dynamic IP and DNS are supported. The camera can operate in a setting without any
static IP.
zUser permission can be set based on different levels to ensure the security of the camera
and protection of the property.
z3GPP support.
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System Introduction
Product layout and connection diagram
DC power inlet
Please connect the product to a power supply from the DC Power Inlet.
Tripod
The product can be fixed on the wall (Fig. 1) or hung from the ceiling (Fig. 2).
When using the attached plastic anchor and screws to fix the product, make sure that no steel
bars or power cables exist behind the position where the product is to be fixed. Some walls or
ceilings may not be strong enough to support the tripod and the product. Pay attention during
installation to avoid injury that might be brought about due to falling of the product.
Fixed on a wall (Fig. 1)
Fixed on a ceiling (Fig. 2)
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Line Out
This product supports 2-way voice communication. You can connect a speaker to the Audio
Out socket. See the Audio section for details.
LAN socket
An RJ-45 connector is provided for connection to the 10Base-T Ethernet cable or 100 Base-T
High Speed Ethernet cable.
Please connect the product to your network from the LAN socket.
External alarm connector (I/O)
See Appendix A for details of D1/DO.
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Default settings
After turning on the power, insert a slim plastic object into the reset orifice and press for five
seconds to restore the unit to factory settings.
Default Settings
Built-in microphone
The product is provided with built-in microphone pickup function. Don't block this hole if
you want to use this function to acquire the best audio response.
Built-in
Power, Link and Event
LED
microphone
The status of Power LED and Link LED
Status color Description
Power Orange When power supply plug into the DC Power Inlet, the system will
boot up and the orange LED will light up about 15 seconds then
go out.
Link Green The green LED lights up when you transmit images after turning
on the camera.
Event Green The green LED flashes when motion or alert detection is
implemented after turning on the camera.
The LED Switch can be set to On or Off, please refer to the “Setting>Basic
Setting>System>System>System Info” for more information.
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Focus knob
You can rotate the focus knob clockwise or anticlockwise to acquire the sharpest image.
Focus knob
IR LED
IR LED
When the light is out or under low illumination environment, IR LED will switch on
automatically.
Note:
1. The effective range of IR distance is 5 meter. A reflex object located at the effective
range will cause a black/white video changed to color in turn in darkness conditions.
2. The natural light or yellow light exist in the monitoring conditions will result in color
shift.
3. To enhance the video quality by adjusting the Slow Shutter option. Please reference
to Basic Setting > V ideo / image > Sensor >AE Setting > Slow Shutter for more
information.
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Hardware Installation
This product can be installed on any convenient flat surface or can be attached to the wall or
ceiling. (Note: The product is provided with an image flip function to convert inverted
images to normal. Refer to the “Setting/Basic Setting/Video/PreProc” for more information.)
1. Connect to the LAN cable
Plug one end of your LAN cable in the LAN socket on the back of the camera and connect
the other end to the network that you want to access to.
2. Connect to power supply
Plug one end of the attached power cable in the power socket of the product and connect the
other end to the AC power outlet. When the product has been connected and turned on, the
LED lights orange about 15 seconds. When any link to the network is detected, the LED
lights green.
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Camera Settings
After the hardware has been installed, insert the supplied CD in the computer and execute the
file IP Finder.exe following the steps below to search for and change the IP address of the
camera.
1. Start the machine.
Execute the IP Finder.exe from the supplied CD.
2. Find the camera (Search)
Search for the product from your LAN. The factory IP setting 192.168.0.20 appears on
the screen.
1. Click Search to
find the IPCAM on
the LAN.
3. Changing the IP address and related settings for the network environment
When you find the camera, click it and the settings will appear on the right side. Change
the settings for the new network environment you need.
2. Enter the settings for the
new network environment
you need.
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※ You must enter new settings in the IP, Netmask and Gateway fields and keep the
settings in other fields unchanged.
4. Submit data (Submit)
Click Submit to validate new settings.
3. Click Submit to
validate new settings.
5. Confirmation
When all changes have been confirmed, click “Exit” to quit.
4. When all changes
have been confirmed,
click Exit to quit.
Notes:
1. The IP Finder can only find the IP addresses of cameras that share the same hub on the
LAN. For information about finding IP addresses on the Internet, refer to the “DDNS
setting”, or “UPnP Setting”.
2. All Alinking camera/network server products can be found and changed using the IP Finder
software.
3. If the IP Finder software cannot be executed, check your antivirus software or firewall to
remove the block.
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4. Field description: You can give a name to your camera (such as “PT_IP” or “PT-IP”)
You can change the settings for IP, Gateway Address and Network Mask to meet the
requirements of your network environment. The product uses HTTP Port1 and does not
support Port2 settings.
MAC: Factory default network identity of the machine.
You can find 2 set of CMOS IR IPCAM in camera lists if the model is VOYAGER IW. One is
wired network, MAC number is 00:30:F0:XX:XX:XX; the other one is wireless, MAC
number is 00:0E:2E:XX:XX:XX.
Judge the wired and wireless network from
MAC number.
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Camera Setting from a Router
You can use DHCP when you want to use the camera on the Intranet (LAN). However, the IP
must fixed when you want to use the camera on a WAN. For this application, it is required to
set up a virtual server on the ADSL router. Follow the steps below to complete the setting:
1. Enter the camera setting page to set a fixed IP. (Refer to the “Network Setting”.) Ex.:
192.168.0.49
2. Enter the ADSL router main setting page. Ex.: Zonet ADSL router
3. Enter the Virtual Server setting page.
a. Set “mapping of HTTP Port (80) to 192.168.0.49 ”.
b. Restart ADSL router.
After completing the settings, you can operate the camera from a WAN IP Address via the
ADSL router.
Example: The Virtual Server setting screen of the Zonet ADSL router
Note 1: The virtual server setting screen is not the same for all ADSL routers. Refer to the
manual of the ADSL router you purchased for more information about the setting.
Note 2: Not all virtual servers on the ADSL routers support the external control. If possible, use
the DMZ function to perform NAT and Firewall penetration.
DMZ stands for De-militarized zone. It is a small section of network between the
internal network (militarized zone) and the external network. This zone can be sensed
and protected by IDS, monitored by the firewall or detected by other safety mechanisms.
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Change the Internet Explorer Setting
This product uses ActiveX Control to play images and sound on your PC. The ActiveX
Control application software will be downloaded to your PC when you connect it to the
Internet. To ensure successful download of the software, the Internet Explorer "security
settings" must be changed accordingly. Make sure that the security level is set to Medium,
the commonly used default security level.
Steps:
Open the IE browser Î Tools Î Internet Options Î Security Î Custom Level
Check that the
security level is
Medium.
Check the security setting
1. This product supports IE 6.0 or above.
2. If you are using Firefox, please download and install the IE Tab kit first from
https://addons.mozilla.org/en-US/firefox/addon/1419vu8 y930.
An additional option will appear
after the package is successfully
installed. Left click the button
(option) to run IE webpage
simulation.
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Install IE Tab.
Restart Firefox.
IE Tab online
learning.
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Enter the Main Page
1. Open the IE browser and key in the IP address of the product.
Key in the IP address of the camera
When the login screen
appears, key in "root" in
the User Name and
Password fields. Click
OK.
Camera login screen
2. Key in the default “username” and “password”.
Default User Name: root
Default Password: root
You can access the camera as an administrator by default and set up for other users or
privileges from the “Basic Settings” -> “User”.
3. Installation of Internet Explorer ad-hoc components
When the username and password are confirmed, a control setup screen pops up under the
IE address bar. Click “Install ActiveX Control” to install the controls.
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Click “Install
ActiveX Control”.
4. The security warning screen appears. Click "Install".
The ActiveX Control is named "UIC ActiveX Control". This software is owned by UIC and
well certified. You can use it without any doubts about its validity.
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Click “Install”.
5. When the firewall block screen pop up, please select Unblock.
Click “Unblock”
6. When ActiveX Control is installed successfully, you will see the camera image and
interface.
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Camera Main Page
Descriptions:
1. Logo: An alinking web page will show on another IE page when clicking the logo.
2. Image area: The streaming will show at the image area.
3. Language (interface language selection): This product currently supports three
languages: English, Simplified Chinese, and Traditional Chinese.
Logo
Language
Product name
Image area
Attention: Please change the streaming setting to HTTP if nothing appears in the image area.
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Alert Message Description
1. Alert activation display
When the position detection or alarm is activated, a red alert will blink on the screen to alert
the user. Press to stop blinking.
Alert activated display.
Alert message display area.
2. Alert message
Alert message: When the position detection or alert is activated, an alert message will
display on the Alert Message box.
Alert Snapshot: When it is ON, the alert video will be saved in the quick capture path.
When it is OFF, the alert video will not be saved and only the alert
message will display.
Double click the message to view details. When an alert is activated, an
alert message will display on the screen (50 messages, max.). When you
exit this page, the message will be cleared automatically. You can also
clear the message manually. (See Setup/Application Service
Setup/Event/Event for details of alarm setup.)
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Video Description
1. Video Format: sets the format for streaming
MPEG4 (main stream): Stream mode at MJPEG+MPEG4 or Dual MPEG4
MPEG4 (sub stream): Stream mode at Dual MPEG4
Motion JPEG: Stream mode at MJPEG+MPEG4
Please refer to “Setting > Video / Image > Video” for details.
2. View Size: selects the size of the image
Select the size of the image from 0.5 to 4 X.
Note: It’s not recommended to use 4x zoom in size to view the video since the image will
be abrasive due to the digital zoom effect.
Video format.
Vi ew Size.
Select video stream protocol.
3. Streaming: sets the video stream protocol (HTTP is recommended)
This product provides three different video streaming protocols: UDP, TCP, and HTTP.
HTTP is recommended because it allows the video stream to go through the firewall.
(Refer to Setting/Basic Setting/Network/Streaming for more information).
UDP: provides the fastest but most unreliable transmission service. Video steams are
transmitted through UDP Port (50000~60000 by default) to ensure the fastest
image transmission. However, video fragment or mosaics may occur due to poor
transmission quality.
TCP: provides reliable data transmission. Video streams are transmitted through RTSP
Port (554 by default) to avoid video fragment or mosaics due to poor transmission
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quality.
j
HTTP: Video streams are transmitted through HTTP Port (80 by default) to ensure passing
through firewalls.
Comparison between stream protocols
Tunneling Pocket Loss Speed
HTTP Easy Fair Fair
TCP Fair Lower Fast
UDP Hard Lowest Fastest
4. Brightness/Hue/Contrast/Saturation
Select the item you wish to adjust, then press the + or – button to adjust video display.
Press + means to increase the value and – to decrease the value of the selected item.
Brightness: Adjusts the brightness of videos.
Hue: Adjusts the red and green tones of the image.
Contrast: Adjusts the contrast of colors.
Saturation: Adjusts the saturation of colors.
Set to default: Resets all items to default settings.
Video brightness and
contrast ad
ustments
5. DayNight Setting
When select "Day" mode, the image is in color, however, it turns black and white when shift
into "Night" mode. The image will be more clearly and smoothly when use Night mode. If
the "Auto" mode has been selected, the Day/Night selection function will be concealed.
Please refer to “Basic Setting>Video / Image>Sensor” for more information.
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Day and Night setting.
Video area digital zoom-in options
6.ZOOM IN/OUT: Click the image area and roll the mouse scroll front to zoom in or back
to zoom out. Hold the mouse left button to drag the image.
7. Full Screen: Click Full screen to zoom image to whole screen.
8. Jitter Time: This function can help the video smoother. If the video lag caused by bad
quality of network, please select 1 s to 5 s to add packet buffer.
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Record Description
1. REC: executes the video recording function
Click this button to start video recording and save the image file in the preset directory
(C:\video). A red mark appears at the bottom left corner of the image when the recording
function is running.
Snapshot button
Recording button
2. Snapshot:
Click this button to capture an image and save it to the preset directory. (C:\snapshot).
The recording or snapshot functions might not be operated if you use VISTA
operation system. Please select the WebPages into your trusted sites.
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Select the WebPages into your trusted sites.
b
1. Select “Tools” on the IE browser.
2. Click Internet Options
3. Click Security
4. Select Trusted sites
5. Click Sites
6. Enter the IP Address of the product
7. Cancel the selection of the button
8. Click Add
9. Click Close
10. Close the entire IE browser then open a
new IE. A "trusted sites" shall appear on the
ottom of the banner.
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3. Path: sets the save path and name for recorded images and snapshots.
The filename is the recording date by default. You can identify the file by prefix of the
filename.
Click the Path field to select
the folder to save the file.
Save the path.
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Audio Description
1. Voice communication
When the speaker icon on the screen is green, it means the built-in microphone on the
camera is receiving voice signals.
When the microphone icon on the screen is green, it means the local microphone is
sending voice signals to external speaker of a remote camera.
Please refer to “Setting/Basic Setting/Audio” for details.
You need a microphone and a speaker connected to your PC when using this function. A
speaker must also be installed on the camera. Therefore, please check if the peripherals work
properly before using this function.
Voice communication function
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