arTech USB31000SA Service Manual
Instruction manual
USB 3.0 to Gigabit network adapter for Mac
USB31000SA
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
Packaging contents
• 1 x USB 3.0 Gigabit NIC (network interface card)
• 1 x instruction manual
System requirements
• USB-enabled computer with an available USB 3.0 port
• Any of the following operating systems:
• Windows® 7 (32-bit or 64-bit)
• Windows 8 (32-bit or 64-bit)
• Windows 8.1 (32-bit or 64-bit)
• Linux® kernel 3.x
• Windows Server® 2003
• Windows Server 2008
• Windows Server 2012
• Windows® XP
• Mac OS 10.7 and later (tested up to Mac OS 10.10)
Operating system requirements are subject to change. For the latest
requirements, please visit www.startech.com/USB31000SA.
Product overview
Installation
Install the NIC
• Connect the USB 3.0 NIC to an available USB port.
If the driver for the NIC doesn’t install automatically, you need to
manually install the driver. For more information, see the instructions
below.
Install drivers on a computer running Windows
1. If the Found New Hardware dialog box appears on your screen,
close the dialog box or click Cancel.
Note: The NIC will load a CD-ROM device that contains an
executable le that you can use to install the driver.
2. After the CD-ROM device nishes loading, run the installation le.
3. Complete the on-screen instructions to complete the installation.
Note: You can nd the latest drivers at www.StarTech.com. Enter
USB31000SA in the Search eld, and click the Support tab.
Install drivers on a computer running Mac OS
1. To download the latest driver, navigate to www.StarTech.com and
enter USB31000SA in the Search eld.
2. Click the Support tab.
3. Download a driver.
4. When the download is complete, extract the contents of the
compressed le that you downloaded.
5. Double-click the appropriate driver for the version of OS that
you’re running, and follow the on-screen instructions to complete
the installation.
Amber activity LED
Green link LED
RJ45 Ethernet port
For the latest information, technical specications, and support for
this product, please visit www.startech.com/USB31000SA.
USB 3.0 type A
*actual product may vary from photos
Verify that the driver was installed successfully on a
computer running a version of Windows
1. Depending on the version of Windows that you’re running, do
one of the following:
• If you’re running a version of Windows 7, in the Start menu,
right-click Computer. Click Manage. In the Computer
Management window, click Device Manager.
• If you’re running Windows 8.1, press the Windows key + X.
Click Device Manager.
2. Expand the Network Adapters section. If the driver was installed
successfully, the list won’t contain any exclamation or question
marks next to the device.
Manual Revision: 05/04/2017
Verify that the driver was installed successfully on a
computer running a version of Mac OS
1. To open the System Proler, click the Apple symbol in the topleft corner of the screen.
2. Click About this Mac, and then click System Report.
3. Expand the Network section. If the NIC is connected, you should
see the device listed.
About LEDs
The NIC comes with two LEDs located next to the RJ45 Ethernet port
and one LED located on the top of the NIC. The power LED is blue
in color and remains lit up when the NIC is powered on. The LED to
the left of the RJ45 Ethernet port is green in color and lights up to
indicate that the NIC is connected. The LED to the right of the port is
amber in color and blinks to indicate activity.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void the user’s authority to operate the
equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s)
to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all
trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and
access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental,
consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not
allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
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