Arrowhead Elite S Operating Guide
Elite S Version
8-16 Zone Controller
Arrowhead
Alarm Products Ltd
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Operating Guide
Proudly Designed and Manufactured in New Zealand
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CONTENTS Page No.
INTRODUCTION 3
About your Alarm 3
OPERATING YOUR ALARM 4
General Information 4
Arming the Alarm 4
Disarming the Alarm 5
Arming in Stay Mode 6
Disarming Stay Mode 7
Bypassing Zones 7
Manual Panic, Medical & Fire Alarms 8
Resetting Alarms 9
LCD Keypad Quickview Mode 9
SPECIAL CONTROL BUTTON FUNCTIONS 10
Directly Controlling Outputs from the Keypad 10
Disable Day (Chime) Mode Alarms 10
Operating the Access Control Output 12
REMOTE COMMAND CONTROL OPERATION 12
How Remote Command Control works 12
Local Command Control of outputs 13
Remotely Acknowledging an Alarm 14
PROGRAMMING YOUR ALARM 15
Getting into Program Mode 15
Exiting Program Mode 15
Adding or Deleting User Codes 15
Changing Telephone Numbers 16
Programming the Time & Date 17
Programming DTMF Control Code 17
Program/Delete/Find Radio Users 18
Program/Delete/Find Access Tag/Card Users 18
Program/Delete/Find Radio Zones 19
Hide User Codes 20
USER FUNCTIONS 21
Starting Walk-test Mode 21
Answer an In-coming Call 21
Force a Test Call 22
MEMORY DISPLAY MODE 23
Viewing Memory Mode 23
Current System Alarms 23
Historical Event Display Chart 24
PROGRAMMING SUMMARY GUIDE 27
OWNERS DETAILS 28
OEM KEYPAD LAYOUT & INDICATIONS 30
TELECOM NOTIFICATION 31
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INTRODUCTION
ABOUT YOUR ALARM
Thank you for choosing to protect your premises with the ELITE S. In
doing so you have invested in the most advanced and adaptable panel on
the market.
Your ELITE S can operate as two totally independent alarms. These independent ‘AREAS’ can be controlled from one global keypad or from multiple keypads assigned to specific areas.
The ELITE S has many incredible program options and additional accessories that can enhance the standard features of the panel offering simple
“Home Automation” to “Radio control” to “Voice Prompted Command
Control” and “Access Control”. Please check with your installer to find
out more about these powerful features.
The ELITE S can communicate with monitoring stations or call you at
work, on your cell phone or your pager to warn of intruders.
You can phone your home to check or change the status of any output using the keys on your phone provided the optional Voice or DTMF board is
fitted.
Arm or disarm the whole house or just one area, all with your own voice
confirming your selections.
Imagine turning on the spa before leaving work so it is hot when you get in
the door. The under-floor heating has just automatically switched on using
the on board timer and you have just opened the rollerdoor and disarmed
the garage from your cell phone so the white ware repairman can work on
your washer.
The controller will support a 16 Zone LED keypad or the more sophisticated LCD (liquid Crystal Display) keypad.
It also has a comprehensive alarm event memory that stores all of the
controller activity with the time and date. The event memory is accessible
from both keypads but the time & date information can only be displayed
via the LCD keypad.
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OPERATING YOUR ALARM
GENERAL INFORMATION
Your ELITE S Alarm Controller has been designed with you the user in
mind. Clearly named backlit keys mean you don't have to remember complicated key combinations to achieve normal daily operations. As with everything about the ELITE S even key functions can be fine tuned to your
specific needs. Please ask your installer for more details.
SINGLE BUTTON or CODE ARMING of THE ALARM
Arming can be achieved with the <ARM> button or using your code.
Arming the alarm will turn on all detectors in the Area or Areas being
Armed. To Arm the alarm press;
<ARM>
Area A,B or both armed LED’s will turn ON or;
<CODE><ENTER>
Area A,B or both armed LED’s will turn ON or;
The two different Arming modes detailed above will arm either a single
area or both areas depending on what Areas are assigned to the keypad,
or code, or both. The installer will advise you on how they have configured
your particular alarm.
There is also a special feature that can be set by your installer to allow the
pressing of the <ARM> button during the Exit Delay time to Disarm the
alarm. This feature is to allow a quick disarm if you have forgotten to do
something prior to Arming the alarm. The feature is disabled when the
alarm is fully armed following expiry of the exit delay time.
SELECTIVE AREA ARMING of THE ALARM
If the panel is split into two areas and the user and keypad are both
assigned to the two areas it is possible to select which Area or Areas you
wish to Arm. To do this your installer will have programmed the panel to
require the <ARM> button to be pressed before the code to arm the panel.
To selectively Arm the alarm press;
<ARM><CODE><ENTER>
On an LED keypad zone LED’s 1 & 2 will turn ON.
(LED1 = Area A & LED 2 = Area B)
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On an LCD keypad the display will show
“Area/s to Arm” “A B”.
This indicates that both Areas A & B are selected for arming.
At this point if you press the <ENTER> button, both of the selected Areas
will Arm.
If before pressing the <ENTER> button you wish to de-select one of the
areas prior to arming you can use buttons 1 or 2 on the keypad.
Button 1 relates to Area A and button 2 relates to Area B.
For example, if you press the number 2, Area B will turn off on the LCD
keypad with the display showing (A -), or zone indicator 2 will turn off on
the LED keypad indicating that only the remaining selection (Area A) will
now arm if you press the <ENTER> button.
If you don’t do anything the panel will proceed to automatically arm both
areas in 10 seconds time.
DISARMING THE ALARM
Disarming the alarm will turn off all detectors in the Area or Areas that
were Armed. To Disarm the alarm press;
<CODE><ENTER>
Area A,B or both armed LED’s will turn OFF.
Only the Areas assigned to the user code and keypad will disarm. To allow
disarming of both areas the keypad and the user code must be assigned
to Areas A&B. For example, if the keypad was assigned to both areas but
the code was only assigned to Area A, Area A will disarm when the user
enters their code. If Area B was also armed it will remain armed.
SELECTIVE AREA DISARMING of THE ALARM
If the panel is split into two areas and the user and keypad are both
assigned to the two areas it is possible to select which Area or Areas you
wish to Disarm. To do this your installer will have programmed the panel to
require the <ARM> button to be pressed before the code to arm the panel.
This special Arming option when enabled will also enable the special disarming mode. To selectively Disarm the alarm press;
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<CODE><ENTER>
On an LED keypad zone LED’s 1 & 2 will turn ON.
(LED1 = Area A & LED 2 = Area B)
On an LCD keypad the display will show
“Area/s to Disarm” “A B”.
This indicates that both Areas A & B are selected for disarming.
At this point if you press the <ENTER> button, both of the selected Areas
will disarm.
If before pressing the <ENTER> button you wish to de-select one of the
areas prior to disarming you can use buttons 1 or 2 on the keypad.
Button 1 relates to Area A and button 2 relates to Area B.
For example, if you press the number 2, Area B will turn off on the LCD
keypad with the display showing (A -), or zone indicator 2 will turn off on
the LED keypad indicating that only the remaining selection (Area A) will
disarm if you press the <ENTER> button.
If you don’t do anything the panel will proceed to automatically disarm
both areas in 10 seconds time.
ARMING IN STAY MODE
Stay mode allows you to Arm a pre-selected part of the building. Stay
mode can be used in a residential application to arm parts of the house
that you will not need to go into at night time or in a commercial application
to allow monitoring of an unattended shop front. The Stay mode alarm can
be in the form of a full alarm or possibly a small buzzer (Chime) to warn of
activity in the stay mode coverage area. To arm Stay mode press;
<STAY>
Area A,B or both armed LED’s will FLASH or
<STAY><CODE><ENTER>
Area A,B or both armed LED’s will FLASH.
The panel has two different Stay arming modes and the methods of Arming are detailed above. The installer will advise you on how they have configured your particular alarm.
If the second option shown above (<Stay> <Code> <Enter>) is used for
arming stay mode and the code and keypad are assigned to both areas
the selective arming method described on page 4 will apply.
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Once Stay mode has been Armed, the Stay Mode exit delay will apply.
When armed, if a zone is triggered the Stay Mode entry delays will also
apply. If, however you press the <ENTER> button following Arming of Stay
mode, this will cancel the exit delay so the system is armed immediately
and also cancel ALL entry delay times so all zones will become Instant
zones. This allows you to select whether you wish the Stay Mode to Arm
with or without delays every time you arm this mode.
DISARMING STAY MODE
Disarming Stay Mode will turn off all Stay Mode detectors in the Area or
Areas that were Armed. To Disarm Stay Mode press;
<STAY>
Area A,B or both armed LED’s will turn OFF or
<CODE><ENTER>
Area A,B or both armed LED’s will turn OFF.
The single button disarm of stay mode indicated above is a programmable
option selectable at individual keypads so you will need to check with your
installer how your system has been configured. Disarming using the Stay
button can be programmed not to work if the panel is in alarm. If the button
is programmed this way, when in alarm you must use your code to disarm.
If the panel is programmed for <Stay> <Code> <Enter> for arming stay
mode and the code and keypad are assigned to both areas the selective
disarming method described on page 5 will apply.
BYPASSING ZONES
The Bypass button allows you to temporarily bypass zones of your choice
prior to arming your panel. The bypassed zones will revert back to normal
the next time you disarm the panel unless it is a 24 hour zone. A bypassed
24 hour zone will remain bypassed until the bypass is manually removed
by reversing the procedure shown below. To bypass a zone (say Zone 1)
from the system, follow the instructions below.
To bypass zone 1, key in the following sequence:
<BYPASS>
Bypass LED will turn ON.
<01>
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Zone 1 LED will turn ON.
<ENTER>
Bypass LED will now FLASH.
While in the Bypass mode it is possible to Bypass more than one zone.
The example below details how this is done.
To bypass zones 1,9 & 16, key in the following sequence:
<BYPASS>
Bypass LED will turn ON.
<01,09,16>
Zone LED’s 1,9 & 16 will turn ON.
<ENTER>
Bypass LED will now FLASH.
NOTE: To Bypass a zone, the keypad you are using must be as-
signed to the same area as the zone/s you wish to Bypass. If you are
trying to Bypass a zone that is not in the Area assigned to your key-
pad, the panel will not allow you to bypass that zone.
If you are using an LCD keypad to bypass zones, the Bypass button works
the same as the LED keypad but the display shows the numbers as entered e.g. in the example above as you enter in the digits “01”, the display
will show “01”, then if you enter “09”, the display will show “01” & “09” on
the display and finally as you enter “16” the display will show all three
numbers on the screen. The LCD keypad will show up to 5 two digit numbers then if you need to bypass more zones it will alternate the display
with the first 5 selections then the next 5, switching between displays at
about a 1 second rate.
The installer can also restrict access to bypass mode by requiring a code
to be entered following the bypass button. If this option is turned on you
must follow the sequence shown below to enter bypass mode.
<BYPASS><CODE><ENTER>
Once you have accessed bypass mode using your code, the method for
actually bypassing zones is identical to that shown above.
MANUAL PANIC, MEDICAL & FIRE ALARMS
There are three special Manual Alarms that may be triggered from the
keypads. These are a “PANIC” , “FIRE”, and “MEDICAL” alarm. When using the LED keypad the Panic alarm can be generated by either the single
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“Panic” button or by the simultaneous operation of two buttons. The Fire
and Medical alarms are generated by pressing two buttons simultaneously.
There are two types of LCD keypad that can be used on the panel. The
methods for generating these manual alarms vary depending on the keypad used.
The special button combinations and the alarms they generate are shown
in the table below;
KEYPAD
TYPE
È
LED
KEYPAD
CROW LCD
KEYPAD
AAP LCD
KEYPAD
PANIC ALARM FIRE ALARM MEDICAL ALARM
<PANIC>
<1> & <3>
<CHIME> & <CONTROL> <A> & <B> <B> & <CHIME>
<PANIC>
<1> & <3> <4> & <6> <7> & <9>
<4> & <6>
<7> & <9>
RESETTING ALARMS
In case of an alarm condition,
pressing your <CODE> then <ENTER>
will reset the alarm and turn off any audible sirens. If your code does not
reset the alarm it means that the alarm occurred in an Area either not assigned to the keypad you are using or your code is not allowed to reset
alarms in that area.
NOTE: If at any stage you make an error when entering a code all you
need to do is press the <ENTER> button to reset the keypad and start
again.
LCD KEYPAD QUICKVIEW MODE
The LCD keypad will normally show an unsealed zone by displaying its
programmable zone name on the keypad. If more than one zone is unsealed at any time the LCD keypad will scroll through the zones sequentially showing each zone name individually. This can take some time to
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display all zones if multiple zones are unsealed. The LCD keypad has a
special function, if the <ENTER> button is pressed when a zone is unsealed it will provide a two digit numeric display for all unsealed zones. Up
to 5 zones can be displayed at one time eg 01 03 07 11 14. If more than 5
zones are unsealed the keypad will alternate between each bank of up to
5 zones switching at about a 1 second rate. If you do not touch the keypad
for 10 seconds after pressing the <ENTER> button the display will automatically return to the normal display mode. Alternatively if you press the
<ENTER> button again before the 10 seconds expires the keypad will revert back to normal display mode.
SPECIAL CONTROL BUTTON FUNCTIONS
The <CONTROL> button on the keypad has a number of uses depending
on the options set by your installer.
It can be used to disable Chime-zone alarms or directly control any of the
outputs from the keypad.
The operation of the special <CONTROL> button functions (if enabled by
the installer) are detailed below;
DIRECTLY CONTROLLING an OUTPUT
To directly control outputs from the LED or LCD keypads press;
<CONTROL>
(Note: The Control Button must be held for 2 seconds)
The control LED will turn on at the LED keypad, the LCD display will show
OUTPUTS
__ __ __ __ __ __ __ __
If an output is currently on its number will be displayed eg if output 4 was
On then number 4 would be showing.
Now by pressing any of the buttons from 1-8 the appropriate output number will toggle On or Off each time the button is pressed. If the number is
displayed it shows that the output is on (your installer must first allow the
outputs to be directly controlled otherwise you cannot turn them On or Off
at this point).
When finished, press the <ENTER> button to exit the direct output control
mode.
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