Calling and Answering
Visual Voicemail
Adding Contact Information to iPhone
Phone Settings
Ringtones
Using iPhone with a Bluetooth Headset or Car Kit
Calling to and from Other Countries
Setting Up Email Accounts
Sending Email
Checking and Reading Email
Mail Settings
Surfing the Web
sing Bookmarks
U
Safari Settings
Chapter 658iPod
58
Syncing iPod Content from Your iTunes Library
59
Playing Music and Video
65
iPod Settings
Chapter 767Applications
67
Tex t
70
Calendar
73
Photos and Camera
78
YouTube
81
Stocks
82
Maps
87
Weather
89
Clock
91
Calculator
92
Notes
Chapter 893Settings
94
Airplane Mode
94
Wi-Fi
95
Carrier
95
Usage
96
Sounds and the Ring/Silent Switch
97
Brightness
97
Wallpaper
97
General
10 0
Restoring or Transferring Your iPhone Settings
Appendix A101Safety and Handling
101
Important Safety Information
10 7
tant Handling Information
Impor
Appendix B109Tips and Troubleshooting
10 9
General Suggestions
113
Removing the SIM Card
11 4
Updating and Restoring iPhone Software
11 4
Using iPhone Accessibility Features
Appendix C116Learning More, Service, and Support
117Regulatory Compliance Information
117Apple and the Environment
Index11 8
Contents
3
1
Activating and Setting Up iPhone
1
What You Need
To use iPhone, you need:
Â
A new two-year wireless service plan with AT&T
Â
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Â
Mac OS X version10.4.10 or later
Â
Windows XP Home or Professional with Service Pack 2 or later
Â
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
Â
iTunes 7.3 or later, available at www.itunes.com
Â
An iTunes Store account
Â
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Activating iPhone
Before you can use any of iPhone’s features, you must activate iPhone by signing up for
an AT&T service plan and registering iPhone with the network. If you already have an
AT&T (Cingular) wireless account, you can choose to upgrade your account to work
with iPhone, or you can keep using your old phone and add a new line for iPhone.
(Some accounts may not be upgradable.) You can transfer your current phone number
to iPhone, or get a new one.
For more information about iPhone, including videos about how to activate and use
iPhone, go to:
www.apple.com/iphone
4
To activate iPhone:
1
Download and install iTunes 7.3 (or later) from www.itunes.com.
2
Connect iPhone to a USB 2.0 port on your Mac or PC using the dock and cable that
came with iPhone. (Don’t connect iPhone to the USB port on your keyboard—it does
not have enough power.) iTunes opens automatically.
3
Follow the onscreen instructions in iTunes to activate iPhone and sync iPhone with
your contacts, calendars, email accounts, and bookmarks on your computer.
A single checkmark in “Set Up Your iPhone” syncs all these items automatically. Or you
can use iTunes to customize the information you sync, and to sync your music, photos,
podcasts, TV shows, and movies to iPhone. See the following section.
Important:
AT&T will send you a welcome text message a few minutes after activation
is complete, letting you know that you can receive calls. If you are migrating your
current phone number to iPhone, activation is usually completed in less than 20
minutes, but it may take several hours depending on your previous carrier.
Syncing iPhone with Your Computer
When you connect iPhone to your computer, iTunes syncs iPhone with the information
and media on your computer, according to your iPhone settings in iTunes. By default,
iTunes does this automatically.
Chapter 1
Activating and Setting Up iPhone
5
You can set iTunes to sync any or all of the following:
Â
Contacts—names, phone numbers, addresses, email addresses, and so on
Â
Calendars—appointments and events
Â
Email account settings
Â
Webpage bookmarks
Â
Music and audiobooks
Â
Movies
Â
TV shows
Â
Podcasts
Â
Photos
Because music, movies, TV shows, podcasts, and photos are managed on your
computer, these items are synced one-way, from your computer to iPhone. Email
account settings also are only synced from your computer to iPhone. This allows you to
customize your email account on iPhone without affecting the email account settings
on your computer. Contacts and calendars are synced both ways between your
computer and iPhone. New entries or changes you make on iPhone get synced to your
computer, and vice versa.
If you like, you can set iPhone to sync with only a portion of what’s on your computer.
For example, you might want to sync only a group of contacts from your address book,
or only unwatched movies. You can adjust sync settings whenever iPhone is connected
to your computer.
Important:
PC, you should be logged in to your own user account on the computer before
connecting iPhone. If you connect more than one iPhone to the same user account,
use the same sync settings for each.
Setting Up Syncing
You use iTunes on your computer to set up which items are synced with iPhone.
Set up syncing
1
Connect iPhone to your computer, and open iTunes (if it doesn’t open automatically).
2
Select iPhone in the iTunes Source pane.
3
Configure the sync settings in each of the panes.
4
Click Apply in the lower-right corner of the screen.
6Chapter 1
You can connect and sync only with one iPhone at a time. If you’re using a
Activating and Setting Up iPhone
The following sections provide an overview of each of the iPhone configuration panes
in iTunes. For more information, see iTunes Help (in iTunes, choose Help > iTunes Help).
Summary Pane
Select “Automatically sync when this iPhone is connected” to have iTunes sync iPhone
automatically whenever you connect iPhone to your computer. Deselect this option if
you want to sync only by clicking the Sync button in iTunes. For more information
about preventing automatic syncing, see page 9.
Select “Only sync checked items” if you want to sync only checked items in your iTunes
library.
Info Pane
The Info pane lets you configure the sync settings for your contacts, calendars, email
accounts, and web browser.
Contacts
You can sync contacts from Mac OS X Address Book and Yahoo! Address Book on a
Mac, or from Yahoo! Address Book, Windows Address Book (Outlook Express), or
Microsoft Outlook on a PC. On a Mac, any other address books you’ve set to sync with
Address Book, such as Microsoft Entourage, will also be synced with iPhone. If you sync
with Yahoo! Address Book, you only need to click Configure when you change your
Yahoo! ID or password after you’ve set up syncing. Click Configure and enter your new
login information.
Note:
Syncing won’t delete any contact in Yahoo! Address Book that contains a
Messenger ID, even if you’ve deleted the contact from your address book on iPhone or
your computer. To delete a contact with a Messenger ID, log in to your online Yahoo!
account and delete the contact using Yahoo! Address Book.
Chapter 1
Activating and Setting Up iPhone
7
Calendars
You can sync calendars from iCal on a Mac, or from Microsoft Outlook on a PC.
On a Mac, when you sync iCal calendars with iPhone, any other calendars you’ve set to
sync with iCal, such as your events and tasks in Microsoft Entourage, will also be synced
with iPhone.
Mail Accounts
You can sync email account settings from Mail on a Mac, or Microsoft Outlook or
Outlook Express on a PC. Account settings are only transferred from your computer to
iPhone. Changes you make to an email account on iPhone do not affect the account on
your computer.
Note:
The password for your Yahoo! email account is not saved on your computer.
So if you sync a Yahoo! email account, you must enter the password on iPhone.
From the Home screen choose Settings > Mail, choose your Yahoo! account, then enter
your password in the password field.
Web Browser
You can sync bookmarks from Safari on a Mac, or Safari or Microsoft Internet Explorer
on a PC.
Advanced
These options let you replace the information on iPhone with the information on your
computer during the next sync.
Music, Podcasts, and Video Panes
Use these panes to specify the media you want to sync. You can sync all music,
podcasts, and videos, or select the playlists and specific podcasts and videos you want
on iPhone. Audiobooks and music videos are synced along with music.
Photos Pane
You can sync iPhone with photos in iPhoto 4.0.3 or later on a Mac, or with Adobe
Photoshop Album 2.0 or later or Adobe Photoshop Elements 3.0 or later on a PC.
Or you can sync with any folder on your computer that contains images.
8Chapter 1
Activating and Setting Up iPhone
Preventing iPhone from Syncing Automatically
You may want to prevent iPhone from syncing automatically if you prefer to add items
to iPhone manually or when you connect iPhone to some other computer than the
main computer you sync iPhone with.
Set iTunes not to sync automatically when you connect iPhone
m Connect iPhone to your computer and in iTunes click the Summary tab. Then deselect
“Automatically sync when this iPhone is connected.” This also prevents iTunes from
opening automatically when you connect iPhone. You can still start a sync manually.
Set iTunes to prevent automatic syncing for all iPhones
m In iTunes choose iTunes > Preferences (on a Mac) or Edit > Preferences (on a PC),
then deselect “Disable automatic syncing for all iPhones.”
If this checkbox is selected, iPhone won’t sync automatically, even if “Automatically
sync” is selected in the Summary pane.
Prevent iPhone from syncing automatically one time, without changing
any settings
m Open iTunes. Then as you connect iPhone to your computer, press and hold Command-
Option (if you’re using a Mac) or Shift-Control (if you’re using a PC) until you see iPhone
in the iTunes Source pane.
Start a sync manually
m Click the Summary tab, then click Sync in the lower-right corner of the window.
Or, if you’ve changed any sync settings, click Apply.
Disconnecting iPhone from Your Computer
Unless iPhone is syncing with your computer, you can disconnect iPhone from your
computer at any time.
When iPhone is syncing with your computer, iPhone shows “Sync in progress.” If you
disconnect iPhone before it’s done syncing, some data may not have been transferred.
When iPhone is done syncing, iTunes shows “iPhone sync is complete.”
To cancel a sync so you can disconnect iPhone, drag the slider on iPhone. If you get a
call during a sync, the sync is canceled automatically and you can unplug iPhone to
answer the call. Connect iPhone after the call to finish syncing.
Chapter 1 Activating and Setting Up iPhone9
2Basics
iPhone at a Glance
2
Headset jack
Receiver
Ring/Silent
switch
Volume
buttons
Touchscreen
Home button
Speaker
Sleep/Wake
button
SIM card tray
Camera
(on back)
Status bar
Application
buttons
Dock connector
Microphone
10
Stereo headset
Dock
Cleaning cloth
Dock connector to USB cable
iPhone
USB power adapter
ItemWhat you can do with it
Stereo headsetListen to music, videos, and phone calls. Use the built-in microphone to talk.
Click the mic button to answer or end a call. When listening to iPod, click
the button once to play or pause a song, or click twice quickly to skip to the
next track.
DockConnect the dock to your computer or to the power adapter using the
included cable, then set iPhone in the dock so it stands upright as it charges
or syncs.
Connect external speakers to the line out port on the back of the dock
using an audio cable that has a standard 3.5 millimeter stereo miniplug.
Dock connector to USB
cable
Use the cable to connect iPhone to your computer to sync and charge,
or to the power adapter to charge. The cable can be used with the dock or
plugged directly into iPhone.
USB power adapterConnect the power adapter to iPhone using the included cable, then plug it
into a standard power outlet to charge iPhone.
Cleaning clothWipe the iPhone screen.
Chapter 2 Basics11
iPhone Applications
Press the Home button at any time to see the iPhone applications. Tap any
application button to get started:
Make calls, with quick access to recent callers, favorites, and all your contacts. Visual
voicemail presents a list of your voicemail messages. Just tap to listen to any message
Phone
Mail
Safari
iPod
Tex t
you want, in any order you want.
Send and receive email using your existing email accounts. iPhone works with the
most popular email systems—including Yahoo! Mail, Gmail, AOL, and .Mac Mail—as
well as most industry-standard POP3 and IMAP email systems.
Browse any website over the EDGE data network or over Wi-Fi. Rotate iPhone sideways
for widescreen viewing. Double-tap to zoom in or out—Safari automatically fits
sections to the iPhone screen for easy reading.
Listen to your songs, audiobooks, and podcasts. Watch TV shows, movies, and video
podcasts in widescreen.
Send and receive SMS text messages with anyone who has an SMS-capable phone.
Conversations are saved in an iChat-like presentation, so you can see a history of
messages you’ve sent to and received from each person.
Calendar
Photos
Camera
YouTube
Stocks
Maps
View your iCal, Microsoft Entourage, or Microsoft Outlook calendar synced from
your computer. Enter events on iPhone and they get synced back to your computer.
Set alerts to remind you of events, appointments, and deadlines.
View photos transferred from your computer or taken with iPhone. View them in
portrait or landscape mode. Zoom in on any photo for a closer look. Watch a
slideshow. Email photos, assign them to contacts, and use them as wallpaper.
Take clear, crisp photos at two megapixels and view them on iPhone, email them,
or upload them to your computer. Take a friend’s picture and set iPhone to display it
when that person calls you.
Play videos from YouTube’s online collection. Search for any video, or browse featured,
most viewed, most recently updated, and top-rated videos.
Watch your favorite stocks, updated automatically from the Internet.
See a street map or a photographic satellite view of locations around the world.
Zoom in for a closer look. Get detailed directions and see current traffic conditions.
Find businesses in the area and call with a single tap.
12Chapter 2 Basics
Get current weather conditions and a six-day forecast. Store your favorite cities for a
quick weather report anytime.
Weather
View the time in cities around the world—create clocks for your favorites. Set one or
more alarms. Time yourself using the stopwatch, or set a countdown timer.
Clock
Add, subtract, multiply, and divide.
Calculator
Jot notes on the go—reminders, grocery lists, brilliant ideas. Send them in email.
Notes
Adjust all iPhone settings in one convenient place. Set your ringtone, wallpaper,
screen brightness, and settings for network, phone, mail, web, music, video, photos,
Settings
and more. Set auto-lock and a passcode for security.
Status Icons
The icons in the status bar at the top of the screen give information about iPhone:
Status iconWhat it means
Cell signalShows whether you’re in range of the cell network and can make
and receive calls. The more bars, the stronger the signal. If there’s
no signal, the bars are replaced with “No service.”
Airplane ModeShows that airplane mode is on—you cannot use the phone,
access the Internet, or use Bluetooth® devices. Non-wireless
features are available. See page 94.
Wi-FiShows that iPhone is connected to the Internet over a Wi-Fi
network. The more bars, the stronger the connection. See page 21.
EDGEShows that AT&T’s EDGE network is available, and iPhone can
connect to the Internet over EDGE. See page 21.
LockShows that iPhone is locked. See page 14.
¥
PlayShows that a song is playing. See page 60.
AlarmShows that an alarm is set. See page 89.
BluetoothBlue or white icon: Bluetooth is on and a device, such as a headset
or car kit, is connected. Gray icon: Bluetooth is on, but no device is
connected. No icon: Bluetooth is turned off. See page 37.
BatteryShows battery level or charging status. See page 22.
Chapter 2 Basics13
iPhone Buttons and Touchscreen
A few simple buttons and a high-resolution touchscreen make it easy to learn and use
iPhone.
WARNING: For important information about driving safety, see page 103.
Locking iPhone and Turning It On or Off
When you’re not using iPhone but you still want to receive calls and text messages,
you can lock it.
When iPhone is locked, nothing happens if you touch the screen. You can still listen to
music and adjust the volume, and use the button on the included stereo headset to
play or pause a song, or answer or end a call.
By default, if you don’t touch the screen for a minute, iPhone locks automatically.
Sleep/Wake
button
ToDo this
Lock iPhonePress the Sleep/Wake button.
Unlock iPhonePress the Home button or the Sleep/Wake button, then
drag the slider.
Turn iPhone completely offPress and hold the Sleep/Wake button for a few seconds until
the red slider appears, then drag the slider.
When iPhone is off, incoming calls go straight to voicemail.
Turn iPhone onPress and hold the Sleep/Wake button until the Apple logo
appears.
For information about setting iPhone to require a passcode to unlock it, see “Passcode
Lock” on page 98.
14Chapter 2 Basics
Using the Touchscreen
The controls on the iPhone touchscreen change dynamically to suit the task at hand.
m Tap any application to open it.
m Press the Home button below the display at any time to return to the Home screen
and see all the applications.
m Flick or drag up or down to scroll. On some screens such as webpages, you can also
scroll side to side.
Flicking or dragging your finger to scroll won’t choose or activate anything on the
screen.
Chapter 2 Basics15
m Flick to scroll quickly.
You can wait for the scrolling to come to a stop, or tap or touch anywhere on the
screen to stop it immediately. Tapping or touching to stop scrolling doesn’t choose or
activate anything on the screen.
m Some lists have an index along the right side. Tap a letter to jump to items starting with
that letter. Drag your finger along the index to quickly scroll through the list.
m Tap an item in the list to choose it. Depending on the list, tapping an item can do
different things—for example, it may open a new list, play a song, open an email,
or show someone’s contact information so you can call that person.
m The back button in the upper-left corner shows the name of the previous list. Tap it to
go back.
Back button
16Chapter 2 Basics
Index
m When viewing photos, web pages, email, or maps, you can zoom in and out. You can
double-tap (tap quickly twice) to zoom in, then double-tap again to zoom out. Or just
pinch to zoom in or out.
Entering Text
You can use the onscreen keyboard to enter text messages, contact information, notes,
and more. The intelligent keyboard on iPhone automatically suggests corrections as
you type, to help prevent mistyped words. Start by typing with just your index finger.
As you get more proficient, you can type more quickly by using two thumbs.
1 Tap a text field, such as in a note or new contact, to bring up the keyboard.
2 Tap keys on the keyboard.
As you type, each letter appears above your thumb or finger. If you touch the wrong
key, you can slide your finger to the correct key while maintaining contact with the
screen. The letter is not entered until you release your finger from the key.
Chapter 2 Basics17
Suggested correction
Suggested corrections appear just above or below the word you’re typing.
 To use the suggested correction, type a space, punctuation mark, or return character.
 To reject the correction, finish typing the word as you want it, then tap the word
before continuing to type anything else. (The second time you type the same word
and reject the correction this way, iPhone adds the word to its dictionary.)
ToDo this
Type uppercaseTap the Shift key before tapping a letter.
Turn caps lock onEnable Caps Lock (see page 99), then double-tap the
Shift key. The Shift key turns blue, and all letters you type
are uppercase. Tap the Shift key again to turn caps lock off.
Shows numbers, punctuation, or
symbols
Tap the Number key. Tap the Symbol key to see
additional punctuation and symbols.
3 To edit text, touch and hold to see a magnified view, then position the cursor.
18Chapter 2 Basics
You can use this magnified view whenever you’re typing text. For example, you can use
it when composing email, or when typing in a text field while surfing the web.
Adjusting the Volume
When you’re on the phone or listening to songs, movies, or other media, the buttons
on the side of iPhone adjust the audio volume. Otherwise, the buttons control the
volume for the ringer, alerts, and other sound effects.
m To adjust the volume, use the buttons on the side of iPhone.
Volume
up
Volume
down
WARNING: For important information about avoiding hearing loss, see page 102.
m Flip the Ring/Silent switch to change between ring and silent modes.
Ring
Silent
When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone
doesn’t ring or sound any alerts or sound effects (alarms set using Clock do sound).
By default, when you get a call, iPhone vibrates whether it’s set to ring or silent mode.
If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button
or one of the volume buttons once. Press a second time to send the call to voicemail.
For information about changing sound and vibrate settings, see page 96.
Chapter 2 Basics19
Using the Stereo Headset
The headset included with iPhone features a microphone and an integrated button
that allows you to answer and end calls easily, and control audio and video playback.
Plug in the headset to listen to music or a phone call. Callers hear you through the
headset microphone. Click the mic button to control music playback and answer or
end calls, even when iPhone is locked.
Mic button
ToDo this
Pause a song or videoClick the mic button once. Click again to resume playback.
Skip to the next songClick twice quickly.
Answer an incoming callClick once.
End the current callClick once.
Decline an incoming callPress and hold for about two seconds, then let go. When you
let go, two low beeps confirm you declined the call.
Switch to an incoming or on-hold
call and put the current call on hold
Switch to an incoming or on-hold
call and end the current call
Click once. Click again to switch back to the first call.
Press and hold for about two seconds, then let go. When you
let go, two low beeps confirm you ended the first call.
If you get a call while the headset is plugged in, you can hear the ringtone through
both the iPhone speaker and the headset.
20Chapter 2 Basics
Connecting to the Internet
iPhone connects to the Internet automatically whenever you use Mail, Safari, YouTube,
Stocks, Maps, or Weather. iPhone does the following, in order, until connected:
 Connects over the last Wi-Fi network you used that’s available.
 If no previously used Wi-Fi networks are available, iPhone shows a list of Wi-Fi
networks in range. Tap a network and, if necessary, enter the password to join.
Networks that require a password show ¥ next to them.
 If no Wi-Fi networks are available or you choose not to join any, iPhone connects to
the Internet over EDGE .
If no Wi-Fi networks are available and EDGE is not available, iPhone cannot connect to
the Internet. Turning on airplane mode disables both Wi-Fi and EDGE.
Note: Because iPhone uses EDGE for the phone, you cannot use the Internet over EDGE
when you’re on a call. To talk on the phone and use Internet applications at the same
time, connect over a Wi-Fi network.
Wi-Fi
iPhone can join AirPort and other Wi-Fi networks at home, at work, or at Wi-Fi hot spots
around the world.
When iPhone is connected to a Wi-Fi network, the Wi-Fi icon in the status bar at the
top of the screen shows connection strength. The more bars you see, the stronger the
connection.
m To see all the Wi-Fi networks in range, from the Home screen choose Settings > Wi-Fi.
Tap a network to join it.
Many Wi-Fi networks can be used free of charge, and some require a fee. To join a
Wi-Fi network at a hot spot where charges apply, in most cases you can open Safari to
see a webpage that allows you to sign up for service.
For information about configuring Wi-Fi settings, see “Wi-Fi” on page 94.
EDGE
EDGE allows Internet connectivity over the cellular network, available through AT&T’s
wireless service. Check AT&T’s network coverage in your area for availability.
You can tell iPhone is connected to the Internet over EDGE if you see in the status
bar at the top of the screen.
If you’re outside AT&T’s network, you may be able to use EDGE from another carrier.
Roaming charges may apply.
Note: While iPhone is actively transferring data over EDGE—downloading a webpage,
for example—you may not be able to receive calls. Incoming calls may go to voicemail.
Chapter 2 Basics21
Using iPhone on an Airplane
Airplane mode disables the wireless features of iPhone to avoid interfering with aircraft
operation and other electrical equipment.
m From the Home screen choose Settings, then turn airplane mode on.
When you turn on airplane mode, appears in the status bar at the top of the screen.
No cell phone, radio, Wi-Fi, or Bluetooth signals are emitted from iPhone. You cannot:
 Make phone calls
 Send or receive email
 Browse the Internet
 Send or receive text messages
 Stream YouTube videos
 Get stock quotes
 Get maps locations
 Get weather reports
If allowed by the aircraft operator and applicable laws and regulations, you can
continue to use iPhone to:
 Listen to music and watch video
 Listen to visual voicemail
 Check your calendar
 Take or view pictures
 Hear alarms
 Use the stopwatch or timer
 Use the calculator
 Take notes
 Read text messages and email messages stored on iPhone
Charging the Battery
iPhone has an internal rechargeable battery.
Charge the battery
m Connect iPhone to a power outlet using the included cable and power adapter.
22Chapter 2 Basics
Charge the battery and sync iPhone
m Connect iPhone to your computer (not your keyboard) using the included cable
and dock.
Note: If iPhone is connected to a computer that’s turned off or is in sleep or standby
mode, the iPhone battery may drain.
An icon in the upper-right corner of the screen shows battery charging status.
ChargingCharged
If you charge the battery while syncing or using iPhone, it may take longer to charge.
Important: If iPhone is very low on power, it shows a message saying “Please Connect
to Power” or “Charging... Please Wait” and needs to charge for up to ten minutes before
you can use it. If iPhone is extremely low on power, the display may be blank for up to
two minutes before showing the low-power message.
Rechargeable batteries have a limited number of charge cycles and may eventually
need to be replaced. The iPhone battery is not user replaceable; it can only be replaced
by an authorized service provider. For more information, go to:
www.apple.com/batteries
WARNING: For important safety information about charging iPhone, see page 102.
Cleaning iPhone
Use the cloth that came with iPhone to gently wipe the glass screen and the case.
You can also use a soft, slightly damp, lint-free cloth. Unplug and turn off iPhone (press
and hold the Sleep/Wake button, then drag the onscreen red slider). Avoid getting
moisture in openings. Don’t use window cleaners, household cleaners, aerosol sprays,
solvents, alcohol, ammonia, or abrasives to clean iPhone.
Chapter 2 Basics23
3Phone
Tap Phone to make calls, view and add contacts, and
check voicemail.
3
24
Making a call on iPhone is as simple as tapping a name or number in your contacts list
or tapping someone in your favorites list. Or tap the name of a recent caller to return
the call. Your contacts are automatically synced with the address book on your
computer each time you connect iPhone.
Visual voicemail displays a list of your voicemail messages so you can listen to them in
whatever order you chose. Or tap to get more information, such as the time and
duration of the call.
Calling and Answering
The cell signal indicator at the top of the screen shows whether you’re in range of
the cell network and can make and receive calls. The more bars, the stronger the signal.
WARNING: For important information about driving safety, see page 103.
Making a Call
Making a call is easy—simply tap an entry in your list of contacts, favorites, or recent
calls on iPhone. Or you can make a call the “old-fashioned” way, by entering a number
on the keypad.
Call someone in your contacts list
m Tap Contacts and choose a contact, then tap the phone number you want to call.
Call someone in your favorites list
m Tap Favorites and choose a contact.
For information about adding people to your favorites list, see page 34.
Call someone you’ve recently called or who has recently called you
m Tap Recents and choose a person or number. Calls you’ve missed are shown in red.
Tap Missed to see only missed calls.
You can also tap Keypad and then tap Call, to bring up the number of the last person
you called.
Dial a call
m Tap Keypad and enter the number, then tap Call. Tap if you make a mistake.
While You’re On a Call
When you’re on a call, the screen shows call options.
Call options
ToDo this
Mute the microphoneTap Mute. The caller can’t hear you, but you can still hear the
caller. Tap Mute again for the caller to hear you.
Use the keypad to enter
information
Chapter 3 Phone25
Tap Keypad.
You can use the keypad to enter information requested by
automated voice systems, such as when calling airlines
reservations. Tap Hide Keypad to see call options again.
ToDo this
Use the speakerphone, so you can
talk and listen hands-free
Make a conference callTap Add Call. For information about conference calling, see
Put a call on holdTap Hold. The caller can’t hear you and you can’t hear the caller.
Use iPhone applications while
you’re on a call
End a callTap End Call.
Tap Speaker anytime you’re on a call.
page 28.
Tap Hold again to talk again.
While on a call, press the Home button to go to the Home
screen and use other applications. Or tap Contacts to browse
contacts.
So for example, you can check your calendar or takes notes
while on a call. If you’re connected to Wi-Fi , you can also
browse the web and use other Internet applications such as
Maps—to find the location of a restaurant, perhaps.
To return to the call screen from another application, tap the
green bar at the top of the screen.
If you’re listening through the included stereo headset, you can
also click the mic button to end a call.
Answering a Call
When someone calls you, iPhone rings and displays the caller’s information.
Answer a call
m When you receive a call, do one of the following:
 Tap Answer. Or, if iPhone is locked, drag the slider.
 If you’re listening through the stereo headset, you can click the mic button to answer.
Mic button
26Chapter 3 Phone
Silencing or Declining a Call
When a call comes in, you may not want to answer it, or you may need to stop iPhone
from ringing or vibrating. You can silence or decline an incoming call. When you silence
a call, you still have a chance to answer it, until the call goes to voicemail. When you
decline a call, the call is silenced and sent directly to voicemail.
Silence a call
m Press the Sleep/Wake button once, or either of the volume buttons.
Decline a call
m Do one of the following:
 Press the Sleep/Wake button twice quickly.
Sleep/Wake
button
 Press and hold the mic button on the headset for about two seconds, then let go.
When you let go, two low beeps confirm that the call was declined.
 Tap Decline. Decline appears only when you’re using iPhone.
Checking Recent and Missed Calls
iPhone keeps a list of the most recent calls you made or received.
See a list of recently made, received, and missed calls
m Tap Recents.
Missed calls appear in red. To list only your missed calls, tap Missed.
Tap the next to an entry to see more information about the call, such as whether
the call was incoming or outgoing. If the call was to or from someone in your contacts,
all of the contact information is shown and the phone number used for the call
appears in blue. A star indicates that the number is also in your favorites list.
Making or Answering a Second Call During a Call
You can make or receive another call while you’re already on the phone. If you receive a
second call, iPhone beeps and shows the caller’s information and a list of options.
Put a caller on hold and make a second call
m Tap Add Call and make a second call.
Respond to an incoming call
m Do one of the following:
Chapter 3 Phone27
 To ignore the call and send it to voicemail, tap Ignore.
 To hold the first call and answer the new call, tap Hold Call + Answer.
 To end the first call and answer the new one, tap End Call + Answer.
ToDo this
Switch back to the first call and put
the second call on hold
Merge the two calls, so all three of
you can talk
Tap the first call at the top of the screen, or tap Swap.
Tap Merge Calls.
Conference Calling
Conference calling lets you talk to more than one person at a time. You can merge up
to five calls for a phone conference.
Start a conference call
1 Make a call.
2 Tap Add Call and make another call. The first call is put on hold. If you want, you can
talk on the second line privately before merging the calls.
3 Tap Merge Calls. The calls are merged onto one line and everyone can hear each other.
4 Repeat steps two and three to add more calls to the conference.
ToDo this
Drop one call from a conferenceTap Conference and tap next to a call. Then tap End Call.
Talk privately with a call in a
conference
Add an incoming call to a
conference
Tap Conference and tap Private next to a call. Tap Merge Calls
to return the call to the conference.
Tap Hold Call + Answer, then tap Merge Calls.
iPhone always has two lines available, one of which can be a conference call.
Emergency Dialing
Even if your iPhone isn’t activated or doesn’t have a SIM card, you can still use it to call
emergency services, for example by dialing 911.
Call for help in an emergency
m Tap Keypad and dial the number, then tap Call. Or if iPhone is locked with a passcode
(see page 98), tap Emergency Call, then dial the number.
You should not rely on wireless devices for essential communications, such as medical
emergencies. Use of any cellular phone to call emergency services, for example by
dialing 911, may not work in all locations. Emergency numbers and services vary by
region, and sometimes an emergency call cannot be placed due to network availability
or environmental interference.
28Chapter 3 Phone
Number of missed
calls and unheard
voicemail messages
Visual Voicemail
When you decline or don’t answer a call, the caller hears a recorded greeting and can
leave a voicemail message. On iPhone, visual voicemail lets you see a list of your
messages and choose which ones to listen to or delete, without having to listen to
prior messages or voice instructions.
The Phone button on the Home screen shows the total number of missed calls and
unheard voicemail messages you have.
When you tap Phone, the Voicemail button shows the number of unheard voicemail
messages and the Recents button shows the number of missed calls.
Number of unheard
voicemail messages
Number of missed calls
Setting Up Voicemail
Set up voicemail and create a password
m Tap Voicemail. The first time you tap Voicemail, iPhone prompts you to create a
voicemail password and record your voicemail greeting.
Record a new voicemail greeting
1 Tap Voicemail and tap Greeting. Then tap Custom.
2 Tap Record and say your greeting.
3 When you finish, tap Stop. To listen to your greeting, tap Play.
4 When you’re satisfied, tap Save.
Set iPhone to play a default voicemail greeting
m Tap Voicemail and tap Greeting. Then tap Default. When someone calls, they’ll hear a
standard message that includes your phone number.
Chapter 3 Phone29
Checking Voicemail
The Voicemail screen shows your voicemail messages. Unheard messages have a blue
dot next to them.
Voicemail
Unheard messages
Play/Pause
Scrubber bar
Speakerphone
Contact info
Playhead
Listen to a new voicemail message
m Tap Voicemail, then tap the new message. The message downloads to iPhone and
plays. Tap to pause the message. Tap to resume playback.
You can skip to any point in a message by dragging the playhead on the scrubber bar.
This is useful if you want to review part of a message—to hear a phone number again,
for example.
Once you listen to a message, it is saved for 30 days from the time you listened to it.
ToDo this
Listen to a message againTap the message and tap .
Listen to a deleted messageTap Deleted Messages (at the end of your voicemail messages),
Listen over the speakerphoneTap Speaker.
30Chapter 3 Phone
then tap the message you want to hear.
If iPhone is connected to a Bluetooth headset or car kit, tap
Audio and choose Speaker Phone. To switch back to the
headset or car kit, tap Audio again, then choose the device.
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