Ariens 920014 User Manual

Date: 10/17/2012 No. N-2033R2

Product Notice

Ariens Company
655 W. Ryan St.
Brillion, WI 54110
www.ariens.com

Product Family: Ariens 920014 Sno-Thro Models with Briggs & Stratton Engines
Subject: Inspect and Repair Units Before Sale
Dealer Action: SALES HOLD – Do not sell units below until repair is complete

Safety Notice: Sales Hold

Briggs & Stratton Company has notified Ariens Company of a potential engine safety concern on certain
920014 Ariens Sno-Thro models with serial numbers 100,000 through 119,039.

– Revised –

Briggs & Stratton has released the attached Service Notice SN-1003
tion, service and submitting a warranty claim.

Because this is a safety issue, Ariens Company is issuing a "Stop Sale" order for any 920014 Sno-Thro with
a serial number over 100,000 that has a Briggs & Stratton 13D137 0110 F1 engine within serial number
range 1205300000000 – 1207169999999 until inspection and required service are complete.

920014 models with Briggs & Stratton engines outside this engine serial number range are not affected.

Please take immediate steps to inspect and service as required before retailing any of these units.

For further information, contact Briggs & Stratton Company Technical Service at 1-800-444-7774.

which provides instructions for inspec-

1

BRIGGS & STRATTON SERVICE NOTIFICATION

TO: ALL ARIENS SNOWTHROWER SERVICE ACCOUNTS

DATE: OCTOBER 2012

SUBJECT: IMPORTANT NOTICE – CARBURETOR BOWL NUT

ENGINE MODEL: 13D137-0110-F1 INSTALLED ON ARIENS SNOWTHROWER

ENGINE SERIAL #: 12053000000 THROUGH 12071699

EQUIPMENT MODEL: ARIENS 920014

SNO-THRO

EQUIPMENT SERIAL #: 100,000 THROUGH 119,039

PLEASE GIVE THIS YOUR IMMEDIATE ATTENTION

We have received isolated reports of cross-threaded carburetor bowl nuts on subject engines installed on Ariens
snowthrowers. The problem is limited to the equipment and engine serial number ranges listed above.

ACTION REQUIRED:

 Inspect your current inventory of the subject models to determine if the serial numbers fall within subject

serial number ranges.

 For any sold units within this serial range, please contact the customer to arrange for inspection of the

carburetor bowl nut.

999

B

A

C

Figure 1 Figure 2

© Briggs & Stratton Corporation Page 1 of 2
All language translations of this document are

derived from the original English source file.

INSPECTION / CORRECTION

For any subject models identified within the serial number ranges above:

1) Remove upper and lower shroud bolts (A, Figure 1) using a 10 mm socket.

2) Remove choke shaft (B) by applying uniform upward pull force. The upper shroud can the n be gently lifted

upward and set to the side, leaving the primer hose and ignition wires attached.

3) Pull off throttle control knob (C) with uniform outward force.

4) Then, with the fuel shut-off valve in the off position, carefully remove the lower shroud and set aside. The

cover over the throttle control is not removed but needs to be pulled outward to assist in the removal of the
lower shroud.

5) Using a ¼ inch drive 10 mm socket, loosen the bowl nut (arrow, Figure 2) approximately 1 turn.

6) Attempt to continue loosening the bowl nut by hand approximately 2 more turns. The nut should turn

freely. Do not completely remove the bowl nut.

a. If you CANNOT loosen the bowl nut freely by hand, STOP. This carburetor must be replaced.

Order and install replacement carburetor P/N 591154. Proceed to step 7.

b. If you CAN loosen the bowl nut freely by hand, this carburetor is OK and you may re-tighten the

bowl nut to 75 lb-ins. Proceed to step 7.

7) Using a permanent black marker, place a black mark after the engine identification stamping on the base of
the engine (starter motor side).

8) In addition, for any products in boxes, use a permanent black marker to place a similar black mark
somewhere near each of the product ID/SKU labels. Be sure not to cover any bar codes that may be
present.

COMPLETING A WARRANTY CLAIM:

1) Complete a warranty claim providing accurate engine and equipment model and serial numbers in the
respective fields. This information is needed to account for product repaired in the field.

2) Enter 125 in the IPL Ref Number field and AW in Condition Code field.

3) Tag and retain all replaced carburetors with a copy of the warranty claim(s). Briggs & Stratton may request

the return of various carburetors and will provide return information when requested.

4) Removal and replacement of the carburetor and completion of the warranty claim can typically be
accomplished in 30 minutes or less. Transportation charges will be accepted on affected sold units that
require inspection/correction.

BRIGGS & STRATTON

Distribution Sales & Customer Support

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