Argos Alba7Q User guide

Alba 7” Android Tablet

Instruction manual

Model number: Alba7Q
Cat No: 8961323 / 9407068

You’ll soon be up and running.

Looking forward to your new Alba 7" Tablet? Great.
Then let’s get you started.

Just follow this simple step-by-step guide and you’ll be good to go.

Help and Guidance

We’re here to help you get the most from your Alba 7" Tablet. Should you require any
guidance, a simple solution can often be found online at:

www.argos-support.co.uk

If you still require further assistance, call one of our experts on 0345 604 0105.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

2

Contents

Safety information..................................5

Getting to know your Alba 7" Tablet.....21

Ready let’s begin...........................................22

Contents..........................................................22

Device description.......................................23

Starting up your new tablet.....................25

Formatting SD Card.....................................26

Connecting to a WiFi network...............30

The Android interface................................32

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Using your Alba 7" Tablet..........................37

Product support..........................................45

Troubleshooting...........................................46

Help and assistance....................................49

Environmental considerations................50

Your Alba guarantee....................................51

3

Safety information 1

Need technical support?
Call our experts on 0345 604 0105
or go online at www.argos-support.co.uk

When the battery is fully discharged, this tablet may take
up to 8 minutes to charge before will boot.

Safety information

Important - Please read these instructions fully before installing or operating.

Warranty and Limited Liability

In this document, with regard to the use of the name “Alba”, Alba is a brand owned by
Argos Ltd, 489 – 499 Avebury Boulevard, Milton Keynes, MK9 2NW.

This product is sold with a limited warranty and specific remedies are available to the
original purchaser in the event the product fails to conform to the limited warranty.
Manufacturer’s liability may be further limited in accordance with its sales contract.

Sale of Goods Act 1979 (as Amended), Consumer Rights Act 2015 and Consumer Contract
(Information, Cancellation and Additional Charges) Regulations 2013.

In general, and in an non-limited manner, the manufacturer shall not be responsible for
product damages caused by natural disasters, fire, static discharge, misuse, abuse, neglect,
improper handling or installation, unauthorized repair, alteration or accident. In no event
shall the manufacturer be liable for loss of data stored on disk media unless the cause is
proven to be a defective product or a defect in any digital content supplied with the unit.

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6

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

Please see Argos.co.uk for a complete statement of warranty rights, remedies and
limitation of liability.

Furthermore, the warranty as far as is permitted by law does not apply to:

1. Damages or problems resulting from misuse, abuse, accident, alteration or incorrect
electrical current or voltage.

2. The product must be correctly installed and operated in accordance with the
instructions contained in the manual.

The end user is required to use this product only in conformity with its original purpose
and is strictly forbidden to make any technical modifications that could potentially impinge
on the rights of third parties. Any modification to the hardware, software, or physical
enclosure of the product must be approved in writing by Alba. Non approved modified
products are subject to the withdrawal of any or all guarantee clauses.

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Safety information

7

Safety information

Important - Please read these instructions fully before installing or operating.

In the event that you wish to return your device to store for whatever reason within 12
months of purchase,please call 0345 604 0105 and speak to one of our technical experts
first., you can return it along with all accessories to your place of purchase along with proof
of purchase for either a free repair, replacement or refund to be determined by Alba on
receipt of your faulty device.
This Guarantee is provided by Argos Ltd, 489 – 499 Avebury Boulevard MK9 2NW,

Lithium-ion Battery Caution

This product is equipped with a Lithium-Ion battery. Do not pierce, open, disassemble it,
or use it in a humid and/or corrosive environment. Do not put, store or leave your product
in or near sources of heat, in direct strong sunlight, in a high temperature location, in a
pressurized container or in a microwave oven. Do not expose it to temperatures over
60 C (140 F). If the battery leaks and you come into contact with the leaked fluids, rinse
thoroughly with water and seek medical attention immediately. Failure to follow these
instructions could cause the Lithium-Ion battery to leak acid, become hot, explode or
ignite and cause injury and/or damage.

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8

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

Optimising battery performance

Do not leave your battery charging for more than one day or on overnight. Doing so runs
the risk of overcharging the battery and shortening its total life span.
If the device is not used for an extended period of time, the battery will slowly discharge
and the device will need to be recharged before using again.
Unplug the charger from the wall when it is not being used.
Use only an Alba approved battery in the device.

Warnings and Safety Instructions

CAUTION

To prevent risks of electric shock, this unit must only be opened by qualified service

WARNING

To prevent fire or shock hazard, do not expose the unit to rain or moisture.
Use of this product is for personal use only. Loading music, video, or
picture files for sale or other business purposes is or may be a violation of copyright law.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Safety information

9

Safety information

Important - Please read these instructions fully before installing or operating.

Copyrighted materials, works of art, and/or presentations may require authorization to
be fully or partially recorded. Please be aware of all such applicable laws concerning the
recording and use of such for your country and jurisdiction.

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10

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

Never put your Alba device inside of, or on top of, a heating device such as microwave
oven, toaster oven, or heater, or radiator. When batteries heat up, there is a risk of explosion. Be
careful to never crush or perforate the battery. Avoid exposing the battery to high external
pressure which could provoke an internal short-circuit and overheating.

Use only accessories that are Alba branded or recommended by Alba. The use of
incompatible accessories with the Alba device can cause injury. Handle your Alba product
with care. Keep your product away from any sources of humidity. This can seriously
damage the device. Do not manipulate your Alba device with wet hands. Any damage
done to the device due to its contact with water voids your guaranty. Do not use or store
your product in an area that is dusty or dirty. This can deteriorate the components in your
device. Your Alba device is a complex electronic product. Keep it protected from falls and
physical shock. Do not subject it to violent movements.

Do not remove protective screen cover. Do not paint your product or use tape.
Doing so could make movable parts unusable and reduce or limit its functionality.
Only Alba certified technicians are qualified to repair your Alba device. In calling upon
non qualified persons to repair your Alba product, you run the risk of

rights.

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.

Safety information

11

Safety information

Important - Please read these instructions fully before installing or operating.

Avoid interference with other electronic products

Your Alba device radiates radio frequency (RF) signals that could interfere with the

RF energy, such as pacemakers, hearing aids, medical devices, or any other electronic
device found in your home or car. Contact the maker of the maker of the equipment to
resolve any possible interference problems.

Other Security Instructions

Always manipulate your Alba device with care. Keep it in a clean environment away from
dust. Do no expose the device to extreme temperatures. Do not drop or throw the device.
Do not allow the device to come in close contact to a flame.

CHILD PROTECTION:

his device is not a toy. Keep the device away from babies and infants, young children

T
should only use the item under adult supervision. Unsupervised play can lead to injury .
The mains adapter should be connected to the power supply close

to the mains

adapter and disconnect it from the power supply before disconnecting the USB lead

from the product.

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12

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

Electrostatic Discharge (ESD)

Normal functioning of the product may be disturbed by ESD. If so, simply reset the product
to resume normal operation by following the instruction manual. During file transmission,
please handle with care and operate in a static-free environment.

Avoiding Hearing Damage

EN50332 acoustic pressure sign
To prevent possible hearing damage, do not listen at high volume levels for long periods.

Copyright Notice

Copyright Argos Limited © 2020. All rights reserved.
This document may not, in whole or part, be copied, photocopied, reproduced, translated
or reduced to any electronic medium or machine-readable form without prior consent, in

writing, from Argos Limited. All brands and products names are registered trademarks and the
property of their respective owners. Specifications are subject to change without notification.
Errors and omissions accepted. Images and illustrations may not always match contents.

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Safety information

13

Safety information

Important - Please read these instructions fully before installing or operating.

END USER LICENSE AGREEMENT for Alba SOFTWARE

PLEASE CAREFULLY READ THE BELOW TERMS AND CONDITIONS OF THE END
USER LICENSE AGREEMENT (EULA) BEFORE USING YOUR Alba PRODUCT. THE “Alba
SOFTWARE” (all software distributed within the Alba hardware product) ON THIS DEVICE IS
LICENSED TO YOU, YOU DO NOT OWN IT. BY USING THE SOFTWARE ON THE DEVICE,
YOU ARE THUS GIVING YOUR CONSENT TO BE BOUND BY THIS AGREEMENT. IF YOU
DO NOT AGREE WITH ANY PART OF THIS EULA, Alba WILL NOT LICENSE THE SOFTWARE
TO YOU. IN SUCH A CASE, PROMPTLY SEE YOUR VENDOR OR CONTACT Alba DIRECTLY
in order to FIND an adequate solution to this disagreement. On first use you may be
required to accept license agreements, terms and conditions for third party software
supplied with the device additional to the terms set out here.

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14

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

1. GRANT OF LICENSE – Subject to the terms and conditions of this license, Alba grants
you the nonexclusive right to use the software within the Alba hardware product. The Alba
SOFTWARE can only be used on the Alba manufactured product that it is delivered with.

2. TITLE – You have no title, ownership rights, rights to trade secrets, or intellectual rights
to the Alba SOFTWARE.

3. LIMITATIONS - You may not alter, decrypt, disassemble, decompile, or reverse engineer
in part or in whole the Alba SOFTWARE except as permitted by mandatory applicable law.

4. COPYRIGHT / INTELLECTUAL RIGHTS – The Alba SOFTWARE is protected by the laws
of England and Wales, United States and other applicable International Copyright and
intellectual property laws and treaties.

5. NO WARRANTY / LIMITED LIABILITY
A. Alba SOFTWARE is licensed to you.
B. Alba makes not guarantees either expressed or implied as to the correctness, accuracy,
reliability, fitness of use for a particular purpose or otherwise of its SOFTWARE. This does

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Safety information

15

Safety information

Important - Please read these instructions fully before installing or operating.

6. LICENSED COMPONENTS – Within the Alba SOFTWARE are components licensed to
Alba and/or its partners and/or suppliers and such licensors reserve rights that may not
be expressed herein. Alba’s licensor(s) makes no warranties, express or implied, including,
without limitation, the implied warranties of merchantability and fitness for a particular
purpose, regarding the licensed materials. Alba’ licensor(s) does not warrant, guarantee
or make any representations regarding the use or the results of the use of the licensed
materials in terms of its correctness, accuracy, reliability, or otherwise. You assume the
entire risk as to the results and performance of the licensed materials. Where the exclusion
of implied warranties is not permitted by some jurisdictions, this exclusion may not apply
to you.

(collectively Alba’s licensor) be liable to you for any consequential, incidental or indirect
damages (including damages for loss of business profits, business interruption, loss of
business information, and the like) arising out of the use of inability to use the licensed
materials even if Alba’s licensor has been advised of the possibility of such damages. Where
some jurisdictions do not allow the exclusion or limitation of liability for consequential or
incidental damages, the above limitations may not apply to you.

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16

Safety information

Safety information

Important - Please read these instructions fully before installing or operating.

7. ILLEGAL USE – You cannot use the Alba SOFTWARE to engage in illegal activities
including the reproduction, storage and/or distribution of copyrighted materials that you
do not have the express written consent to.

8. TRANSFER – You can permanently transfer your rights to the Alba SOFTWARE through
the transfer or the sale of your Alba hardware product to a second party. You must not
retain any copy of the software, upgrades, versions, or documentation, and the party
to whom you transfer the agreement must make written notice that he accepts the
conditions of this EULA.

9. TERMINATION – You may terminate this agreement at any time, at which point you
cannot use the Alba SOFTWARE. To do so, you must destroy all originals and copies of
the Alba Software and all documentation. You can write to Alba for instructions on having
the software removed from your device. This license will terminate automatically (without
notice from Alba) if any part of this license agreement is violated.

10. DECOMPOSITION – If any part or condition of this agreement is held by governing law
to be invalid or unenforceable, such part will be enforceable to the extent allowed by law

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Safety information

17

Safety information

Bluetooth

Important - Please read these instructions fully before installing or operating.

GOVERNING LAW – This license is governed under the law of England and Wales, If you
have any questions about this end user license agreement please write to Argos Ltd (owner
of the Alba Brand), 489 Avebury Boulevard, Milton Keynes, MK9 2NW, UK.
Argos declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU.
A copy of the declaration of conformity can be obtained from:
Argos Ltd.
489-499 Avebury Boulevard
Milton Keynes, MK9 2NW, UK

www.argos-support.co.uk

WLAN

Standard Frequency Avg.Power (dBm)

802.11b/g 2412 ~ 2472 MHz 10 ~ 12.5 dBm

802.11n - HT20 2412 ~ 2472 MHz 10 ~ 12.5 dBm

802.11n - HT40 2422 ~ 2462 MHz 10 ~ 12.5 dBm

Bluetooth Version Frequency Range Avg.Power (dBm)

EDR 2402 ~ 2480 MHz 2.0 ~ 6.0 dBm

BLE 2402 ~ 2480 MHz 4.0 ~ 7.0 dBm

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18

Safety information

Safety information

Battery:

CAUTION :
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for environmental
safe recycling.

This equipment is a Class II or double insulated electrical appliance. It has been designed
in such a way that it does not require a safety connection to electrical earth.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Safety information

19

Getting to know your Alba 7" Tablet 2

Need technical support?
Call our experts on 0345 604 0105
or go online at www.argos-support.co.uk

When the battery is fully discharged, this tablet may take
up to 8 minutes to charge before will boot.

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Ready? Let’s begin...

Please read these instructions carefully. They contain important information which will
help you get the best from your Alba tablet and ensure safe and correct installation and
operation. If you require any further assistance, our technical experts are happy to help.
For full details, refer to the product support section at the end of these instructions.

Contents

IM

Alba

Tablet

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22

Instruction

manual

Getting to know your Alba

Charger

USB cable

Protective Casing

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Device description

6

2

1
7

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Getting to know your Alba

3

8

5

4

9

23

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Micro -SD card slot

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24

Getting to know your Alba

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Starting up

Before you switch on for the first time, ensure that:

1. Your tablet is fully charged.

2. You have a good WiFi connection (ideally your usual WiFi zone).

3. You have your WiFi name and password to hand.

Charging

Connect the supplied charger to the device and to a wall outlet. The Alba device will start
charging. You can use the device whilst on charge.

When the battery is fully discharged, this tablet may take
up to 8 minutes to charge before will boot.

Turning the device on

Press the ON/OFF button for 2-3 seconds.

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Getting to know your Alba

25

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

How to format a SD card

Warning: Formatting an SD card will wipe any and all data inside SD card, please transfer all

onto a computer before formatting a SD Card.

The SD card should be specifically formatted before the option to install or transfer Apps.

1. Insert a SD card into the SD Slot.

2. Go to ’Storage’ from tablet settings and choose ‘SD card’.

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26

Getting to know your Alba

abletGetting to know your Alba 7" T

You’ll be up and running in no time.

3. Click ‘ ’drop down menu to choose ’Storage settings’.

Click"Format as internal" option and follow up "Erase & Format" process to complete.

4.

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Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Turning the device o or reboot the device.

Press the ON/OFF button for 2-3 seconds.
Then touch Power o to turn o the device.
or touch Reboot to restart the device.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Startup Wizard

The first time you start up your device, the startup wizard will help you set up your device:

- Language

- Date & time

- WiFi connection

- Location service options

- Third-party applications

We strongly recommend that you open a Google account (you need this to download
new apps) and we recommend that you answer yes to backing up your tablet to the
Google account. This will save your files and settings in case you need to restore your
tablet to factory defaults at any point.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Getting to know your Alba

29

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Connecting to a WiFi network

Make sure that you are in a WiFi zone.

1. T

ouch ‘Se

f the W

2. I
Once the WiFi is ‘ON’, the device will scan for WiFi networks
in range.

3. T

ouch the name of network you want to connect to.
Private networks are shown with a lock icon and will require
you to enter your password.

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30

ttings’ to open the WiFi settings menu.

‘OFF’

Getting to know your Alba

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

4. When entering a WiFi password, Select ‘Show
password’ so you can see the characters you are
typing.

- To get the correct WiFi password (or settings) for the network, contact the WiFi network
provider.

- If your WiFi is on and you are in range of a network that you previously connected to,
your device will automatically attempt to connect to it.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Getting to know your Alba

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

The Android interface

1

2

3

4

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32

Getting to know your Alba

5

7

2

6

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

Google Search

1

>Touch “Google” for text search or touch the microphone icon for voice search.

Permanent Android apps shortcuts

2

> Touch to start an application.

All Apps button

3

> Slide up to show all the applications and widgets installed on your device.
All your downloaded applications are here.

Back button

4

Home button

5

Recent apps buttons

6

The status bar

7

> Displays notifications and quick settings. It can be vertical or horizontal.

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Getting to know your Alba

33

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

The Android interface

(1)

(2) (3) (4)

(5) (6) (7)

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34

Getting to know your Alba

The quick settings

Touch the top of the screen and pull down to open
the notifications. Pull down one more time to open the
quick settings menu.

1.

Brightness: To adjust the screen brightness.

2.

T
connection.

3.

T
connection.

Auto-rotate screen: To activate/deactivate.

4.
automatic screen orientation as you turn your tablet.

5.

(8)

Scereenshot.

6.

Screenrecord.

7.

Reading mode.

8.

To access all your settings.

Getting to know your Alba 7" Tablet

You’ll be up and running in no time.

The Android interface

The recent apps
Opens a list of thumbnail images of apps you’ve
worked with recently:

- To open an app, touch it.

- To close an app, swipe it up.

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Getting to know your Alba

35

Processor All Winner 133 Quad-Core 1.6GHz

Specifications

GPU GE 8300
RAM 1GB
Internal memory 16GB
Memory card format Micro SD (FAT32)
Memory card capacity Up to 128GB
Dimensions 190 * 109.6 * 9.6 mm
Weight (including battery) 268g
WiFi Yes
WiFi Direct Yes
WiFi compatibility 2.4GHz 802.11 b/g/n
Bluetooth Bluetooth Low Energy 4.2
No. of speakers 1
Audio socket 3.5mm jack
USB socket 1* micro USB

Input: 100-240V 50/60Hz Output: DC 5V,1.5A,7.5W

Charger

Average active ecency: 76.7% Min

No-load power consumption: 0.1W Max
Cameras Back = 2 MP // Front = 2 MP
Display 7'' 1024 * 600, 16
Battery Lithium-ion Polymer - 2800mAh
Operating System Android 10 (Go edition)

TM

:9, backlit LED

Sensors Gravity Acceleration Sensor
Audio formats supported MP3, OGG
Video formats supported MPEG-4, MPG, MP4, 3GP, AVI, MOV

Using your Alba 7" Tablet 3

Need technical support?
Call our experts on 0345 604 0105
or go online at www.argos-support.co.uk

When the battery is fully discharged, this tablet may take
up to 8 minutes to charge before will boot.

Using your Alba 7" Tablet

Let’s get started.

Moving a home screen icon: Touch and hold your finger onto it
until the positioning box appear, then slide it to the desired
location, and release your finger.

Removing a home screen icon: Touch and hold it, slide your
finger towards the top of the screen and drop it over the
‘Remove’ icon.

Uninstalling an application: You can only uninstall downloaded
third-party applications, applications built into the firmware
such as some Google apps (e.g. clock, calculator, settings
etc.) cannot be deleted but some may be disabled in ‘Settings’.

Apps downloaded during the initial set up or afterwards may
be deleted to free up memory space. From the ‘All apps’ screens, touch and hold the app
icon, slide your finger towards the top of the screen and drop it over ‘Uninstall’ bin. To
check which applications are downloaded or built-in, go to ‘Settings’ then ‘Apps’. You can
also uninstall apps in ‘Settings’ and move them from internal memory to SD card etc.

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38

Using your Alba

Using your Alba 7" Tablet

Let’s get started.

Creating application folders: To organise your apps,
drop one app icon over another on the home screen
and the two icons will create a folder. You can add
many more apps in it. To remove one app from a
folder, touch, hold, and drag it to ‘Remove’ (appearing
on the top of the screen). Tap on ‘Unnamed Folder’ to
name it.

Changing your wallpaper and home settings:

Hold your finger on the home screen at where there are
no apps, then touch ‘Wallpapers’ or ‘home settings’ and
choose from the list.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Using your Alba 7" Tablet

Let’s get started.

Locking the touchscreen: From the quick settings dashboard
in the status bar, touch ‘Settings’. In ‘Settings’, scroll down and
touch ‘Security’. Touch ‘Screen lock’. Touch the type of lock you
would like to use. After you set a lock, a lock screen is displayed
whenever your screen wakes up, requesting the pattern, pin or
other specified key.

To download new apps : For your tablet touch the Google Play Store icon. There
you will find over 1 million apps including many which are free. Even if you only
use free apps you will still need to create a Google account but you don’t need to
enter your credit card details to do this.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

40

Using your Alba

Using your Alba 7" Tablet

Let’s get started.

Transfering files to your tablet:
From a computer, use the USB lead provided in the package box.
From a USB device with a standard male USB connection, you will need to purchase a
female USB to micro USB lead in order to connect it (e.g. USB card reader, USB connection
from a camera etc.).
Via e-mail, simply add attachments to e-mail messages and send to your Google e-mail
address. Then open Gmail, open the message and save the file from e-mail to your tablet
memory.

Improving security on your tablet

Online

In order to avoid online threats we recommend that you install antivirus and security
software on your device and keep these and your browser and other software up to date
to take advantage of security fixes.

Physical theft

If you store valuable information on your tablet including passwords and logins for
personal accounts etc. you may want to enhance the security of your tablet in case it is
stolen or lost.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Using your Alba

41

Using your Alba 7" Tablet

Let’s get started.

Setting a PIN or password

You can set a pin code (4-8 digit numerical code) or you can set a password which is 4
to 17 characters. We recommend you set a password, the longer and more complex it is the
harder it is to break. For the best passwords use a mixture of upper and lower case letters,
numbers and special characters such as %, # and *. In ‘Settings’, select ‘Security’, then
‘screen lock’, then select PIN or Password.

Encryption

In order to protect your personal data on this tablet, in the event of the device
being stolen, you can encrypt your tablet. Go to ‘Settings’ - ‘Security & location’ - ‘Encryption &

credentials’ - ‘Encrypt tablet’,Make sure to follow correctly the onscreen instructions.

Please note that your tablet cannot be decrypted by the same process. To decrypt you
must return the tablet to factory settings which will erase all of your files and downloaded
apps (securely). To reset to factory defaults go to ‘Settings’ - ‘System‘ - ‘Reset options‘,
Choose ‘Erase all data(Factory reset)‘, then ‘Reset tablet’.

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42

Using your Alba

Using your Alba 7" Tablet

Let’s get started.

Erasing your personal data

If you sell your tablet on, or discard it you should erase the data in memory, before you do
so, using a file eraser program that actively writes to every record in the memory.

This securely erases your data so that it cannot be recovered. Please note that simply
returning your tablet to factory settings is not a reliable way of erasing your personal data
(unless you have first encrypted your data). To download a file eraser go to Google Play
store, select a file eraser program such as Remo File Eraser – download and install. Open
the app and follow instructions to securely erase your data.

Further Advice

For further advice on how to stay safe there are government lead initiatives such as Get
Safe Online https://www.getsafeonline.org/ which give good advice about a how to avoid
a range of security threats. Don’t let security issues spoil your enjoyment of your tablet.
This manual can also be viewed as a pdf file on the device, to open locate the pdf file in
the ‘files’ folder on the device and touch to open.
NOTE: you may need to install a pdf viewer in order to open this file.

Alba Tablets Helpline

For detailed advice on this or any other issue concerning your Alba tablet you can consult
with the technical support helpline – 0345 604 0105 or go to our FAQ on argos.co.uk.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

Using your Alba

43

Product support 4

Need technical support?
Call our experts on 0345 604 0105
or go online at www.argos-support.co.uk

When the battery is fully discharged, this tablet may take
up to 8 minutes to charge before will boot.

Product support

Help is always at hand.

Troubleshooting

If your device is frozen:

Press the ON/OFF button for at least 10 seconds or use the hardware reset.
To use the Hardware reset, press the “pinhole reset” button by using a sharp object such as
a paperclip.

If your device doesn’t turn on:
Charge your device then switch on normally.
If this does not work, press the ON/OFF button for at least 10 seconds or use the hardware
reset. To use the Hardware reset, press the “pinhole reset” button by using a sharp object
such as a paperclip.

If you want to extend the life of your battery:

the wireless connections if not in use.

If your device is functioning too slowly:
Close all apps which are not currently being used.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

46

Product support

Product support

Help is always at hand.

If your WiFi reception is poor:
Make sure you are not far from the WiFi hotspot.
Update the firmware of the device.
Factory reset your device and reconnect to your network.
Contact your WiFi connection provider.

1)Check internet speed ,2)How far is the device away from the router,

3)Do other devices work on the WIFI

If you want to restore your product (erase all your settings? forgotten password?):

If your device is turned on:

1. Go to ‘Settings’ - ‘System‘ ‘Advanced‘ -- ‘Reset options‘.

2. Choose ‘Erase all data(Factory reset)‘, then ‘Reset tablet’: this will erase all your files,
settings and

account or a hard drive.

3. When you restart your tablet it will open the Startup wizard again, follow the onscreen
instructions. The wizard will not download the free apps that were
downloaded the first time you did this but most of these are available for free from Google
Play Store.

4. Access your Google account to retrieve your backed-up data in Google.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

applications, so make sure you have backed-up your data in your Google

Product support

47

Product support

Help is always at hand.

If your device doesn’t turn on:

1. Hold the ON/OFF button and Volume+ button until a black screen with options is
displayed, then release.

2. Press Volume+ button to scroll down to ‘Recovery’ and Volume- button to select.

3. If you want to exit the recovery system without selecting any action, scroll down to

4. Use the Volume+/- buttons to scroll up/down to ‘wipe data/factory reset’ and the
ON/OFF button to validate the choosen action. This will erase all your files, settings and
applications.

5. Please note, if you have set a password and registered a Google account on your tablet
this will have activated Google’s ‘Device Protection’ feature. This powerful security feature
prevents your device being used without it being signed into your Google account, even
if it has been reset to factory settings. If you want to pass the tablet to another user or sell

tablet.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

48

Product support

Product support

Help is always at hand.

Help and assistance

If you require any technical guidance or find that your Alba tablet is not operating as
intended, a simple solution can often be found in the Troubleshooting section of these
instructions or online at www.argos-support.co.uk

If you still require further assistance, call one of our experts on 0345 604 0105*. To help
give us give you a fast and ecient service please have the following information ready:

Model Ref. You can find these on
Serial number

Date of purchase This will be shown on your

ocal call rates applies* Lines open 8am-7pm Monday to Saturday and 10am-4pm Sunday. *Calls to Argos enquiry lines may attract

L

bt.com/pricing for details. For security and training purposes, telephone calls to and from customer service centres may be recorded
and monitored. Calls from Republic of Ireland will attract international call charges.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

the rating plate - a small
information panel (usually a
sticker or metal plate) on the
rear of your product.

receipt.

Product support

49

Product support

Help is always at hand.

Environmental Considerations

Protection of the environment is an important concern to Alba. In order to put
this concern into tangible actions, Alba has consciously included a set of
methods that favour a respect for the environment into the entire cycle of its
products; from fabrication to consumer usage, to final disposal.
Batteries : If your product contains a detachable battery pack, you should only
dispose of it in a designated collection point for used batteries.

The Product : The crossed-out wheelie bin symbol on your product signifies that it
falls into the category of electric/electronic equipment. Products of this type contain
substances that are potentially dangerous to the environment and to human health.
Therefore, you should not dispose of the Alba electronic device in a regular trash. As such,
the current European directives ask that this device be collected:
At places of distribution in the case of a purchase of a similar electronic product.
At locally created disposal areas (waste disposal centres, sorted trash system, etc.)
By doing this, you are actively participating in the reuse and recycling of disposed

and human health.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

50

Product support

Product support

Help is always at hand.

Your Alba Guarantee

This product is guaranteed for twelve months from the date of original purchase. Any defect that arises due to faulty
materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase
price refunded) where possible during this period by the dealer from who your purchased the unit.

The guarantee is subject to the following provisions:

• The guarantee does not cover accidental damage, misuse,

cabinet parts, knobs or consumable items.

• The product must be correctly installed and operated in

accordance with the instructions contained in the manual.

• It must be used solely for domestic purposes. The

guarantee will be rendered invalid if the product is re-sold
or has been damaged by inexpert repair.

Need technical support? Call our experts on 0345 604 0105 or go online at www.argos-support.co.uk

• Specifications are subject to change without notice.

• Alba disclaim any liability for loss or damage arising from

the breakdown of the product.

• This guarantee is in addition to and does not diminish your
statutory or legal rights.

Product support

51

Contact: www.argos-support.co.uk
Helpline: 0345 604 0105