Arcserve® Appliance User
Guide
Version 6.5
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Contact Arcserve Support
The Arcserve Support team offers a rich set of resources for resolving your technical issues and provides easy access to important product information.
Contact Support
With Arcserve Support:
You can get in direct touch with the same library of information that is shared
internally by our Arcserve Support experts. This site provides you with access to
our knowledge-base (KB) documents. From here you easily search for and find
the product-related KB articles which contain field-tested solutions for many
top issues and common problems.
You can use our Live Chat link to instantly launch a real-time conversation
between you and the Arcserve Support team. With Live Chat, you can get immediate answers to your concerns and questions, while still maintaining access to
the product.
You can participate in the Arcserve Global User Community to ask and answer
questions, share tips and tricks, discuss best practices and participate in conversations with your peers.
You can open a support ticket. By opening a support ticket online, you can
expect a callback from one of our experts in the product area you are inquiring
about.
You can access other helpful resources appropriate for your Arcserve product.
Arcserve Appliance Return Policy
A valid RMA (Return Material Authorization) number is required to return a
product to Arcserve. Contact the Arcserve Technical Support department to obtain
an RMA number. Refer to arcserve.com/support to contact customer care. Support
team can inform where to send the RMA data.
Returns are subject to a re-stocking fee of 10%.Exceptions are: 1) If an order was
fulfilled incorrectly, Arcserve will accept RMA and provide full credit; 2) If a defective item is returned within 30 days, Arcserve will accept RMA and provide full
credit; and 3) If there are hardware technical issues that are unresolved by support
after a reasonable period of time to resolve, Arcserve will accept RMA and provide
a hardware swap for a unit of equivalent value.
Information needed for the RMA request:
Product serial number (located on the back of the appliance)
Arcserve Order Number
Partner contact name
Partner phone number
Partner Email address
Customer contact name (if available)
Phone number (if available)
Email address (if available)
Description of problem and any troubleshooting already performed.
Shipping service requested and shipping address.
The RMA number must be clearly marked on the outside of the packaging. All
RMAs must be shipped using adequate packaging. All RMAs should be shipped
using a reputable carrier that offers package tracking and insurance. Any shipping
damage or lost RMAs is the responsibility of customer.
Contents
Chapter 1: About Arcserve Appliance Documentation 1
Language Support 2
Product Documentation 3
Chapter 2: Introducing the Arcserve Appliance 5
Introduction 6
Arcserve Unified Data Protection 7
Arcserve UDP Agent (Linux) 8
Arcserve Replication and High Availability (Arcserve RHA) 9
Arcserve Backup 10
Safety Precautions 11
What is Included in the Box 12
What is Included in the Box of Appliance 8000 Series 13
What is Included in the Box of Appliance 9000 Series 14
What is Not Included in the Box 15
Available Models 16
Models 7100-7300v 17
Models 7400-7600v 19
Models 8100-8400 21
Models 9012 - 9504DR 23
Controls and Indicators 25
Front Panel 7100-7300v 26
Front Panel 7400-7600v 28
Front Panel 8100-8200 30
Front Panel 8300-8400 32
Front Panel 9012-9048 34
Front Panel 9072 DR - 9504 DR 36
Rear Panel 7100-7300v 37
Rear Panel 7400-7600v 39
Rear Panel 8100-8200 41
Rear Panel 8300-8400 43
Rear Panel 9012-9048 45
Rear Panel 9072DR-9504DR 47
Ports Used by the Appliance 49
5 Arcserve Appliance User Guide
Arcserve UDP 50
Components installed on Microsoft Windows 51
Components installed on Linux 56
Node protected by UDP Linux remotely 57
Arcserve Backup 58
Appliance for Linux Support 59
How to Add Ports to CentOS 6.6 x64 Firewall 60
Chapter 3: Installing the Arcserve Appliance 62
How to Install Arcserve Backup r17.5 SP1 63
How to Install 8100-8200 Series Appliance 64
How to Install 8300-8400 Series Appliance 65
How to Install 9012-9048 Series Appliance 65
How to Install 9072-9504DR Series Appliance 65
Chapter 4: Upgrading Arcserve UDP on the Appliance 66
How to Apply a License After Upgrading Arcserve Software 67
Upgrade Sequence on Arcserve Appliance 68
Upgrade the Arcserve Appliance Used as Arcserve UDP Console and RPS 69
Upgrade the Arcserve Appliance Used as Arcserve UDP RPS 70
Upgrade Steps When Two or More Arcserve Appliance Are Used in the Environment 71
Upgrade the Arcserve UDP Linux Agent on the Arcserve Appliance 72
Upgrade the Arcserve Backup on the Arcserve Appliance 73
Upgrade Sequence for UDP Console, RPS, and Agent 74
Chapter 5: Configuring the Arcserve Appliance 75
How to Configure Network Settings for Arcserve Appliance 76
How to Set Up the Arcserve Appliance 81
Configure Arcserve Appliance as Gateway 90
Chapter 6: Working with Arcserve Appliance 91
Activate Arcserve Product on the Appliance 92
Create a Plan Using Arcserve Appliance Wizard 93
Add Nodes to a Plan 94
Add Nodes by Hostname/IP Address 95
Add Nodes by Active Directory 97
Add vCenter/ESX Nodes 99
Add Hyper-V Nodes 102
Create a Backup Plan for Linux Nodes 104
6
Create a Backup Plan to a Tape Device 105
Create an On-Appliance Virtual Standby Plan 106
Create Plan to Backup the Linux Backup Server 107
Setting-up to Perform Linux Instant VM Job to Local Appliance Hyper-V 112
Migrate Arcserve UDP Console Using ConsoleMigration.exe 113
Migrate Pre-installed Linux Backup Server to CentOS 7.4 115
Perform Migration between Arcserve Appliances 117
Solution 1 118
Solution 2 123
Modify the Input Source of Pre-installed Linux Backup Server 126
Chapter 7: Monitoring the Appliance Server Remotely 130
Working with IPMI 131
How to Change IPMI Password 132
How to Upgrade IPMI Firmware 135
Working with Integrated Dell Remote Access Controller (iDRAC) 136
Chapter 8: Restoring or Repairing the Arcserve Appliance 138
Apply Arcserve UDP Factory Reset Using Boot Option in 7000-8000 Series Appliance139
Apply Arcserve UDP Factory Reset Using Boot Option in 9012-9504DR Series Appliance 142
Clear Configuration and Apply Appliance Factory Reset 145
How to Replace Factory Reset Image Using Set Appliance Image Utility 148
Remove and Replace a Hard Drive 152
How to Perform Bare Metal Recovery (BMR) without Preserving Data 154
How to Perform Bare Metal Recovery (BMR) and Preserving Data 169
Chapter 9: Performing Appliance Capacity Expansion 177
Working with Expansion Kit in Arcserve Appliance 9012-9504 DR Models 178
Connecting Appliance Expansion Shelf to the Appliance Server 184
Appliance Infield Expansion for all the Available Models 185
What is included in the box 195
How to Connect the Appliance Expansion Shelf to the Appliance Server 198
How to Modify Arcserve UDP Data store 206
Adding a Data Path on Expansion Shelf to Arcserve UDP Data Store 207
Migrating Hash Destination to the new SSD 208
Checking the Overall Capacity of Data Store from Arcserve UDP Console 209
Resuming all the plans from Arcserve UDP Console 210
Chapter 10: Working with Network Configuration 211
7 Arcserve Appliance User Guide
Understanding the Network Configuration Details 212
How to Configure the NIC Teaming Process 217
How to Disable DHCP Server 219
How to Configure IP Address for the Preinstalled Linux Backup Server 220
How to Enable Round Robin on the DNS Server to Balance Load 222
Chapter 11: Understanding Safety Precautions 224
General Safety Precautions 225
Electrical Safety Precautions 227
FCC Compliance 228
Electrostatic Discharge (ESD) Precautions 229
Chapter 12: Troubleshooting 230
Linux Backup Server Fails to Connect from the Console 231
Backing Up Arcserve Appliance from Another Appliance Reports Duplicated Nodes 233
Linux Backup Server Cannot Communicate with Any Node in the Network 234
Linux Backup Server Cannot Get the Network DNS Suffix 236
Default Time Zone on the Appliance 237
Licenses Error even when the licenses are available 238
Arcserve UDP Console Shows Error while adding Remote Console in Replicate to a
Remotely Managed RPS Task 239
Unable to Perform VSB Task Using Another Appliance as Monitor 241
IVM Job Fails to Create Linux IVM to ESXi Server with HBBU Session on Appliance
Data Store 243
Chapter 13: Applying Best Practices 244
Best Practices for Network Configuration 245
Best Practices for Windows Defender with PowerShell cmdlets 248
Chapter 14: Acknowledgements 250
PuTTY 251
8
Chapter 1: About Arcserve Appliance Documentation
Arcserve Appliance User Guide helps you understand how to use Arcserve Appliance. To understand about Arcserve Appliance, view Introduction. Rest of the sections help you install and use Arcserve Appliance.
This section contains the following topics:
Language Support 2
Product Documentation 3
Chapter 1: About Arcserve Appliance Documentation 1
Language Support
Language Support
Documentation is available in English as well as multiple local languages.
A translated product (sometimes referred to as a localized product) includes local
language support for the user interface of the product, online help and other documentation, as well as local language default settings for date, time, currency, and
number formats.
This release is available in the following languages:
English
Chinese (Simplified)
Chinese (Traditional)
French
German
Italian
Japanese
Portuguese (Brazil)
Spanish
2 Arcserve Appliance User Guide
Product Documentation
Product Documentation
For all Arcserve UDP related documentation, click this link for the Arcserve Docu-
mentation.
The Arcserve UDP Knowledge Center consists of the following documentation:
Arcserve UDP Solutions Guide
Provides detailed information on how to use the Arcserve UDP solution in a
centrally-managed Console environment. This guide includes such information
as how to install and configure the solution, how to protect and restore your
data, how to get reports, and how to manage Arcserve High Availability. Procedures are centered around use of the Console and includes how to use the
various protection Plans.
Arcserve UDP Release Notes
Provides high-level description of the major features, system requirements,
known issues, documentation issues, and limitations of Arcserve Unified Data
Protection.
Arcserve UDP Agent for Windows User Guide
Provides detailed information on how to use Arcserve UDP Agent in a Windows
operating system. This guide includes such information as how to install and
configure the agent and how to protect and restore your Windows nodes.
Arcserve UDP Agent for Linux User Guide
Provides detailed information on how to use Arcserve UDP Agent in a Linux
operating system. This guide includes such information as how to install and
configure the agent and how to protect and restore your Linux nodes.
Chapter 1: About Arcserve Appliance Documentation 3
Chapter 2: Introducing the Arcserve Appliance
This section contains the following topics:
Introduction 6
Safety Precautions 11
What is Included in the Box 12
What is Not Included in the Box 15
Available Models 16
Controls and Indicators 25
Ports Used by the Appliance 49
Chapter 2: Introducing the Arcserve Appliance 5
Introduction
Introduction
Arcserve Appliance is the first complete and most cost-effective data protection
appliance, featuring Assured Recovery™. Each Arcserve Appliance is a self-contained, "set and forget" backup and recovery solution. Architected with cloud-native
capabilities, its unmatched ease of deployment and usability combine with a broad
set of features such as global source-based deduplication, multi-site replication,
tape support, and automated data recovery capabilities.The Arcserve Appliance
delivers unmatched operational agility and efficiency, and truly simplifies disaster
recovery activities.
The Arcserve Appliance is fully integrated with the industry-leading Arcserve Unified Data Protection software pre-installed in state-of-the art hardware. The appliance provides a complete and integrated data protection solution for all users to
not only meet your current demands, but also the ever-changing backup, archive,
and disaster recovery (DR) requirements of the future.
The following software are pre-installed in the Arcserve Appliance:
Arcserve UDP
Arcserve UDP Agent (Linux)
Arcserve Backup
Arcserve Replication and High Availability (RHA)
Arcserve Appliance is defined with Hardware Warranty. Please visit arc-
serve.com/arcserve-appliance-warranty for detailed information about this war-
ranty.
6 Arcserve Appliance User Guide
Introduction
Arcserve Unified Data Protection
The Arcserve UDP software is a comprehensive solution to protect complex IT environments. The solution protects your data residing in various types of nodes such as
Windows, Linux, and virtual machines on VMware ESX Servers or Microsoft HyperV Servers. You can back up data to either a local machine or a recovery point
Server. A recovery point Server is a central Server where backups from multiple
sources are stored.
For more information about supported operating systems, see Compatibility
Matrix.
Arcserve UDP provides the following capabilities:
Back up the data to deduplication/non-deduplication data stores on recovery
point Servers
Back up recovery points to tape, using integration with Arcserve Backup (which
is also included within the appliance)
Create virtual standby machines from backup data
Replicate backup data to recovery point Servers and remote recovery point
Servers
Restore backup data and performs Bare Metal Recovery (BMR)
Copy selected data backup files to a secondary backup location
Configure and manage Arcserve Full System High Availability (HA) for critical
Servers in your environment
Arcserve UDP replicates backup data that is saved as recovery points from one
Server to another recovery point Server. You can also create virtual machines from
the backup data that can act as standby machines when the source node fails. The
standby virtual machine is created by converting recovery points to VMware ESX or
Microsoft Hyper-V virtual machine format.
The Arcserve UDP solution provides integration with Arcserve High Availability.
After you create scenarios in Arcserve High Availability, you can then manage and
monitor your scenarios and perform operations like adding or deleting destination
machines.
For more information, see Arcserve UDP Solution Guide.
Chapter 2: Introducing the Arcserve Appliance 7
Introduction
Arcserve UDP Agent (Linux)
Arcserve UDP Agent (Linux) is a disk-based backup product that is designed for
Linux operating systems. It provides a fast, simple, and reliable way to protect and
recover critical business information. Arcserve UDP Agent (Linux) tracks changes on
a node at the block level and then backs up only those changed blocks in an incremental process. As a result, it lets you perform frequent backups, reducing the size
of each incremental backup (and the backup window) and providing a more up-todate backup. Arcserve UDP Agent (Linux) also provides the capability to restore
files or folders and perform a bare metal recovery (BMR) from a single backup.
You can store the backup information either on a Network File System (NFS) share
or in the Common Internet File System (CIFS) share, in the backup source node.
The latest version of Arcserve UDP Agent (Linux) is preinstalled in a virtual machine
within the appliance. This virtual machine becomes the Linux Backup Server. Arcserve UDP Agent (Linux) is installed at the default installation path in the Arcserve
Appliance.
When you open the Console, the Linux Backup Server is already added to the Console. The native host name of the Linux Backup Server is Linux-BackupSvr. However,
on the Console, the Linux Backup Server adopts the host name of the Appliance
with port 8018 configuration. The Linux Backup Server works behind NAT through
port direction. The Linux Backup Server uses port 8018 to communicate and transfer data in the Arcserve Appliance.
Note: For more information about creating backup plans and restoring Linux
machines, see Arcserve UDP Agent for Linux User Guide.
The Linux Backup Server uses the following default login information:
Username – root
Password – Arcserve
Note: We recommend to change the default password.
8 Arcserve Appliance User Guide
Introduction
Arcserve Replication and High Availability (Arcserve RHA)
Arcserve RHA is a solution based on asynchronous real-time replication and automated application switchover and switchback to provide cost-effective business continuity for virtual environments on Windows Servers. For more information about
supported operating systems, see Compatibility Matrix.
Arcserve RHA lets you replicate data to a local or remote Server, helping you to
recover that data if you face a Server crash or site disaster. You may switch your
users to the replica Server manually or automatically if you have licensed High
Availability.
For more information about how to install and configure Arcserve Replication and
High Availability, see online documents.
Chapter 2: Introducing the Arcserve Appliance 9
Introduction
Arcserve Backup
Arcserve Backup is a high-performance data protection solution that addresses the
needs of businesses with heterogeneous environments. It provides flexible backup
and restore performance, easy administration, broad device compatibility, and reliability. It helps you to maximize your data storage abilities that lets you customize
your data protection strategies based on your storage requirements. In addition,
the flexible user interface allows advanced configurations and provides a costeffective way for users at all levels of technical expertise to deploy and maintain an
extensive range of agents and options.
Arcserve Backup delivers comprehensive data protection for distributed environments and provides virus-free backup and restore operations. An extensive set of
options and agents extends data protection throughout the enterprise and delivers
enhanced functionality, including online hot backup and restore of application and
data files, advanced device and media management, and disaster recovery.
Arcserve Appliance includes integration with Arcserve Backup for performing a
backup to tape. Arcserve Backup is installed at "C:\Program Files (x86)\Arcserve"
on your computer after you run InstallASBU.bat. The components installed in the
Arcserve Appliance lets you back up the destination of Arcserve UDP to a tape. For
more information about supported operating systems, see Compatibility Matrix.
You can download the full installation package of Arcserve Backup from Arcserve
website to install other components. For details, refer to Arcserve Backup r17.5 doc-
umentation.
Arcserve Backup Server uses the following default login information:
Username -- caroot
Password -- Arcserve
10 Arcserve Appliance User Guide
Safety Precautions
Safety Precautions
For your safety, please read and follow all instructions before attempting to
unpack, connect, install, power on, or operate an Arcserve Appliance. Failure to
adhere to the safety precautions can result in personal injury, equipment damage,
or malfunction.
For more information about the safety precautions, see the Safety Precautions
Appendix.
Chapter 2: Introducing the Arcserve Appliance 11
What is Included in the Box
What is Included in the Box
The section describes what is included in the box of following Appliance series:
8000 Series
9000 Series
12 Arcserve Appliance User Guide
What is Included in the Box
What is Included in the Box of Appliance 8000 Series
The following items are included in the box:
Arcserve Appliance (serial number label is located on rear side of appliance)
Power cable: 1
Network Cables: 1 red, 1 blue (3-feet long each)
IPMI port cable: 1 (7-feet long)
Rail/Rack Mounting Kit that contains the following:
2 quick-install outer rails
2 inner rail extensions
3 rail adapters (standard rail mounting only)
Other associated hardware as required
Arcserve faceplate
Microsoft Client Access License
Note: Inspect the box that the appliance was shipped in and ensure that no items
are missing from the box and that there are no visible signs of damage. If any items
are missing or damaged, retain all packaging materials and contact Arcserve Sup-
port.
Chapter 2: Introducing the Arcserve Appliance 13
What is Included in the Box
What is Included in the Box of Appliance 9000 Series
Arcserve Appliance 9000 series contains two boxes: R440 and R740. Below list
provides included items in both the boxes.
The following items are included in the in R440 Accessory box:
BEZEL,DELL 1U, CUS 14G BEZEL ASSEMBLY, LCD, AR, (380-7406)
QUICK START GUIDE, ARCSERVE, READ ME FIRST SHEET UDP APPLIANCE
HARDWARE INSTALLATION GUIDE ARCSERVE DELL R440
CABLE, FLEXBOOT,CAT6,NETWORK,3FT,RED
CABLE, FLEXBOOT,CAT6,NETWORK,3FT,BLUE
CABLE, FLEXBOOT,CAT6,NETWORK,7FT,BLACK
Dell Safety, Environment, Regulatory book
US Power cords (2x)a
Note: Inspect the box that the appliance was shipped in and ensure that no items
are missing from the box and that there are no visible signs of damage. If any items
are missing or damaged, retain all packaging materials and contact Arcserve Sup-
port.
The following items are included in the R740 Accessory box with a Rack Rail kit:
BEZEL, DELL 2U, CUS 14G BEZEL ASSEMBLY, LCD, AR, (380-7405)
QUICK START GUIDE, ARCSERVE, READ ME FIRST SHEET UDP APPLIANCE
HARDWARE INSTALLATION GUIDE ARCSERVE DELL R740
CABLE, FLEXBOOT,CAT6,NETWORK,3FT,RED
CABLE, FLEXBOOT,CAT6,NETWORK,3FT,BLUE
CABLE, FLEXBOOT,CAT6,NETWORK,7FT,BLACK
CABLE ASSMBLY, MINI-SAS, EXTERNAL, SFF-8088 TO SFF-8644, 1M
Dell Safety, Environment, Regulatory book
US Power cords (2x)
14 Arcserve Appliance User Guide
What is Not Included in the Box
What is Not Included in the Box
The following items are not included in the box and may be needed for installation
and configuration of the appliance:
Monitor
Keyboard
External Storage Device (if needed)
Chapter 2: Introducing the Arcserve Appliance 15
Available Models
Available Models
The Arcserve Appliance 7000 series, 8000 series and 9000 series are available in a
variety of different models designed to meet your specific needs:
Models 7100 - 7300v
Models 7400 - 7600v
Models 8100 - 8400
Models 9012 - 9504 DR
16 Arcserve Appliance User Guide
Models 7100-7300v
Arcserve Appliance Models 7100 - 7300v
Arcserve Appliance 7000 Series Specifications
Available Models
Appliance
7100 7200 7200V 7300 7300V
Model
Backup Storage Capacity
Raw Storage capacity*
Usable backup
capacity**
Protected (source
data) capacity***
Standard Features
Unified management console, global deduplication, block level infinite incremental
backups, compression, encryption, WAN optimized replication, advanced virtualization support, agentless backup, remote virtual standby, tape support, application consistent backups, granular restore, unified reporting and dashboard.
On-Appliance Virtual Standby
Warranty and Technical Specifications
3 TB 6 TB 6 TB 9 TB 9 TB
2.8 TB 5.8 TB 5.8 TB 8.8 TB 8.8 TB
Up to 8 TB Up to 17 TB Up to 17 TB Up to 26 TB Up to 26 TB
N/A
N/A
Up to 3 VMs N/A Up to 3 VMs
Full System
Depot Warranty
Physical Dimensions
(H x W x D in
Inches)
Remote management and network interface
ports
Hard Disk type
and RAID configuration
External Tape
Backup Connectivity (SAS,
SATA, FC)
3 Years
1.7" x 17.2" x 25.6" (1U - 19" Rack Mount rails provided)
1 x IPMI & 2 x 1 GbE (RJ45)
4 x 1 TB SAS
(RAID 5)
4 x 2 TB SAS
(RAID 5)
4 x 2 TB SAS
(RAID 5)
4 x 3 TB SAS
(RAID 5)
1 x PASS
4 x 3 TB SAS
(RAID 5)
Chapter 2: Introducing the Arcserve Appliance 17
Available Models
Total system RAM 16 GB 16 GB 32 GB 32 GB 48 GB
SSD drive
(For dedu-
120 GB SSD 120 GB SSD 120 GB SSD 240 GB SSD 240 GB SSD
plication hash
tables)
Maximum weight
(lbs)
41 lbs
Power Supplies
(Single or redund-
1 x 600W
ant)
Power consumption
93/116/143
122/164/143
125/167/145 125/167/145 129/188/152
(Watts @ idle/load/startup)
AC voltage & frequency range
Ampere rating
100 - 240v
7.5 Amp Max
*1 TB = 1,000,000,000,000 bytes.
** On "V" models, space available for backup is reduced by the size of virtual
standby VMs.
***Estimated capacity assuming a typical 3:1 deduplication and compression ratio.
Actual backup capacity may vary significantly, based upon data type, backup type,
schedule, and more.
18 Arcserve Appliance User Guide
Available Models
Models 7400-7600v
Arcserve Appliance Models 7400 - 7600v
Arcserve Appliance 7000 Series Specifications
Appliance Model 7400 7400V 7500 7500V 7600 7600V
Backup Storage Capacity
Raw Storage capacity*
Usable backup
capacity**
Protected (source
data) capacity***
Standard Features
Unified management console, global deduplication, block level infinite incremental
backups, compression, encryption, WAN optimized replication, advanced virtualization
support, agentless backup, remote virtual standby, tape support, application consistent
backups, granular restore, unified reporting and dashboard.
On-Appliance Virtual Standby
Warranty and Technical Specifications
Full System Depot
Warranty
Physical Dimensions
16 TB 16 TB 20 TB 20 TB 30 TB 30 TB
15.8 TB 15.8 TB 19.8 TB 19.8 TB 29.8 TB 29.8 TB
Up to 46
TB
N/A Up to 6 VMs N/A
Up to 46 TB
Up to 58TBUp to 58TBUp to 90TBUp to 90
TB
Up to 9
VMs
N/A
Up to 12
VMs
3 Years
3.5" x 17.2" x 25.6" (2U - 19" Rack Mount rails provided)
(H x W x D in
Inches)
Remote management and network interface
ports
Hard Disk type and
RAID configuration
External Tape
Backup Connectivity (SAS,
SATA, FC)
Total system RAM 64 GB 96 GB 64 GB 96 GB 128 GB 192 GB
SSD drive
1 x IPMI & 2 x 1 GbE (RJ45) and 4 x 1GbE (RJ45). Optional 2 x 10Gb
10 x 2 TB
SAS
(RAID 6)
10 x 2 TB SAS
(RAID 6)
12 x 2 TB
SAS
(RAID 6)
12 x 2 TB
SAS
(RAID 6)
12 x 3 TB
SAS
(RAID 6)
1 x PASS
240 GB
240 GB SSD
480 GB 480 GB 480 GB 480 GB
12 x 3 TB
SAS
(RAID 6)
Chapter 2: Introducing the Arcserve Appliance 19
Available Models
(For deduplication
hash tables)
Maximum weight
(lbs)
SSD SSD SSD SSD SSD
52 lbs
Power Supplies
(Single or redund-
2 x 920w
ant)
Power consumption
(Watts @ idle/-
208/257/
358
208/257/
358
208/257/
358
208/257/
358
240/296/
369
240/296/
369
load/startup)
AC voltage & frequency range
Ampere rating
100 - 240v
11 Amp Max
*1 TB = 1,000,000,000,000 bytes.
** On "V" models, space available for backup is reduced by the size of virtual standby VMs.
***Estimated capacity assuming a typical 3:1 deduplication and compression ratio. Actual
backup capacity may vary significantly, based upon data type, backup type, schedule, and
more.
20 Arcserve Appliance User Guide
Models 8100-8400
Arcserve Appliance Models 8100 - 8400
Arcserve Appliance 8000 Series Specifications
Available Models
Appliance
Model
Source
Backup*
System RAM 32GB 32GB 64GB 128GB
Max RAM** 64GB/96GB/160GB 96GB/128GB/192GB 160GB/192GB/256GB
SSD drive 120GB SSD 200GB SSD 480GB SSD 1.2TB SSD
Processor
RAID Card 9361-4i 9361-8i
RAID Configuration
Drive Bays 4 12
Drives
UDP 8100 UDP 8200 UDP 8300 UDP 8400
12TB-18TB 24TB-36TB 48TB-128TB 96TB-240TB
E5-2609 V4,
8-CORE,
1.7GHZ
RAID-5 with BBU RAID-6 with BBU
3x 2TB SAS
12G
4x 2TB SAS
12G
E5-2620 V4,
8-CORE, 2.1
GHZ
3x 4TB SAS
12G
4x 4TB SAS
12G
E5-2640 V4, 10-
CORE, 2.4GHZ
6x 4TB SAS 12G
7x 4TB SAS 12G
8x 4TB SAS 12G
9x 4TB SAS 12G
10x 4TB SAS 12G
11x 4TB SAS 12G
E5-2650 V4, 12-
CORE, 2.2GHZ
6x 8TB SAS 12G
7x 8TB SAS 12G
8x 8TB SAS 12G
9x 8TB SAS 12G
10x 8TB SAS 12G
11x 8TB SAS 12G
12x 4TB SAS 12G
DIMMs /
Max DIMMs
Cards LSI SAS9200-8E
Power Supplies
*Estimated capacity assuming a typical 3:1 deduplication & compression ratio.
Actual backup capacity may vary significantly, based upon data type, backup type,
backup schedule, etc.
**Arcserve Appliance has additional RAM in order to host Virtual Standby / Instant
VM recovery on the appliances. VM memory allocation should be sized based on
4x 8GB DDR4-2400/ 8
2x hot swap redundant
500W AC Platinum
4x 16GB DDR4-
2400/ 8
Two x 920W hot swap redundant high-efficiency AC power supply, Platinum Level
Chapter 2: Introducing the Arcserve Appliance 21
12x 8TB SAS 12G
4x 32GB DDR4-2400/
8
Available Models
guest OS workload. Arcserve also provides the option to add additional RAM to the
standard appliance configuration based on customer needs.
22 Arcserve Appliance User Guide
Models 9012 - 9504DR
Arcserve Appliance Models 9012 - 9504DR
Arcserve Appliance 9000 Series Specifications
Available Models
Appliance
Model
Usable
capacity
Source
Backup
System
RAM
Max RAM /
DIMMS
SSD drive 480GB SSD 2 x 1.9 TB SSD (RAID1)
Processor
Number of
Processors
901-2902-4904-
4TB8TB16
12TB24TB48
6 x 8 GB (48
GB)
176 GB / 10
DIMMS
Intel Xeon Sil-
ver 4108, 8-
CORE, 1.8
GHz
1 2
9072D-R9096D-R9144D-R9192D-R9240D-R9288D-R9360D-
8
24 TB 32 TB 48 TB 64 TB 80 TB 96 TB
TB
72 TB 96 TB
TB
Intel Xeon Silver 4114, 10-CORE, 2.2 GHz
144TB192TB240TB288TB360
12 x 16 GB (192 GB)
576 GB / 24 DIMMS
R
120
TB
TB
9504DR
168 TB
504 TB
12 x 32
GB (384
GB)
768 GB
/ 24
DIMMS
PERC H730P
Low Profile ,
RAID Card
RAID Configuration
Drive Bays 4 16
Expansion
Kit
RAID 2 NA 6
Drives
Base PCIe
Cards
adaptor , 2
GB NV Cache
RAID-5 RAID-6
NA 11 10 8 6 4 6 4 NA
3 x
3 x
3 x
2
4
TB
TB
On-Board
Broadcom
5 x 8TB6 x 8TB8 x 8TB10 x 8TB12 x 8TB10 x
8
TB
Broadcom 5720 QP 1Gb Network Daughter Card
PERC H730P , MiniCard, 2 GB NV Cache
SAS 12Gbps HBA External Controller
12 TB
12 x
12 TB
16 x 12
TB
Broad-
com
Chapter 2: Introducing the Arcserve Appliance 23
Available Models
5720 Dual
SAS 12Gbps
HBA External
Controller
Broadcom
5719 Quad-
PCIe Cards
(Factory
Option)
Port 1G NIC
Dual-Port
10G Copper
Dual-Port
10G SFP+
Port 1Gb
LOM
Dual-Port 10G Copper
Dual-Port 10G SFP+
Dual-Port FC 16G HBA
5720 QP
1Gb SAS
12Gbps
HBA
External
Dual
Port
10G
Base-T
Copper
Dual-
Port
10G
SFP+
Dual-
Port FC
16G
HBA
Powe Supplies
iDRAC
Enterprise
Dual-Port FC
16G HBA
Dual, Hot-
Plug ,
Redundant
Power Sup-
ply (1+1) ,
550 W
Dual, Hot-Plug , Redundant Power Supply (1+1) , 750 W
1
24 Arcserve Appliance User Guide
Controls and Indicators
Controls and Indicators
The Arcserve Appliance contains several controls and indicators (LEDs) on the front
and rear panels and on each drive carrier. These controls and indicators provide
the capability to control various functions and a quick-view reference of the status
of the appliance and components:
Front Panel 7100-7300v
Front Panel 7400-7600v
Front Panel 8100-8200
Front Panel 8300-8400
Front Panel 9012-9048
Front Panel 9072 DR - 9504 DR
Rear Panel 7100-7300v
Rear Panel 7400-7600v
Rear Panel 8100-8200
Rear Panel 8300-8400
Rear Panel 9012-9048
Rear Panel 9072 DR - 9504 DR
Chapter 2: Introducing the Arcserve Appliance 25
Controls and Indicators
Front Panel 7100-7300v
The front panel of the Arcserve Appliance contains control panel buttons, control
panel LEDs, and drive carrier LEDs. The following table describes these items.
Number Control / Indicator Description
Used to turn on and off power from the power supply
to the appliance components. When turning off the
1 Power button
2 Reset button Used to reboot the appliance.
3 Power LED
4 Device Activity LED
5
6
Network Interface
Card (NIC1) LED
Network Interface
Card (NIC2) LED
power, the main power is turned off but standby
power is still supplied. Therefore, to ensure power is
completely removed from the appliance, unplug the
power supply cable before performing maintenance.
Solid Green: Indicates that the power is being sup-
plied to the power supply of the appliance.
This LED should normally be on when the appliance is
operating.
Blinking Amber: Indicates activity on at least one of
the hard drives.
Blinking Amber: Indicates network activity on Net-
work 1 (ETH0 Port).
Blinking Amber: Indicates network activity on Net-
work 2 (ETH1 Port).
26 Arcserve Appliance User Guide
Controls and Indicators
Continuously on and Red: An overheat condition has
occurred. (This can be caused due to cable congestion.)
*Blinking Red - Fast (1 second): Fan Failure. Check for
an inoperative fan.
7 Information LED
*Blinking Red - Slow (4 seconds): Power Failure.
Check for an inoperative power supply.
Solid Blue: Local UID has been activated. Use this func-
tion to locate the Server in a rack environment.
Blinking Blue: Remote UID has been activated. Use
this function to locate the Server from a remote location.
Used to turn on or off the Universal Information LED
8
Unit Identifier (UID)
button
(blue) on both the front and rear appliance panels.
When the blue LED is on, the appliance can be easily
located in a rack (from either the front or the back).
9 Hard Drive (HDD) LED
Blinking Green: Indicates activity on the cor-
responding drive.
*Solid Red: Indicates failure of the corresponding hard
drive.
With the Arcserve Appliance, if one hard drive fails, the
rest of the drives will kick in immediately to ensure no
10 Hard Drive (HDD) LED
data is lost and the appliance continues to work normally. Therefore, to guard against any problems associated with multiple hard drive failures, it is important
to replace a hard drive as soon as possible to minimize
potential loss of data.
11 Hard Drive (HDD) Latch Used to unlock and remove the hard drive.
12
13
14
Solid State Drive (SSD)
LED
Solid State Drive (SSD)
LED
Solid State Drive (SSD)
Latch
*Solid Red: Indicates drive failure.
Solid Green: Indicates drive activity.
Blinking Green: Indicates the drive is being accessed.
Used to unlock and remove the SSD drive.
*Any Solid or Blinking Red light indicates some kind of failure. To quickly resolve this issue,
contact Arcserve Support.
Chapter 2: Introducing the Arcserve Appliance 27
Controls and Indicators
Front Panel 7400-7600v
The front panel of the Arcserve Appliance contains control panel buttons, control panel
LEDs, and drive carrier LEDs. The following table describes these items.
Number Control/Indicator Description
Used to turn on and off power from the power supply to
the appliance components. When turning off the power,
1 Power button
2 Reset button Used to reboot the appliance.
3 Power LED
4 Device Activity LED
5
6
Network Interface
Card (NIC1) LED
Network Interface
Card (NIC2) LED
the main power is turned off but standby power is still supplied. Therefore, to ensure power is completely removed
from the appliance, unplug the power supply cable before
performing maintenance.
Solid Green: Indicates that the power is being supplied to
the power supply of the appliance.
This LED should normally be on when the appliance is operating.
Blinking Amber: Indicates activity on at least one of the
hard dives.
Blinking Amber: Indicates network activity on Network 1
(ETH0 Port).
Blinking Amber: Indicates network activity on Network 2
(ETH1 Port).
28 Arcserve Appliance User Guide
Controls and Indicators
Continuously on and Red: An overheat condition has
occurred. (This can be caused due to cable congestion.)
*Blinking Red - Fast (1 second): Fan Failure. Check for an
inoperative fan.
7 Information LED
*Blinking Red - Slow (4 seconds): Power Failure. Check for
an inoperative power supply.
Solid Blue: Local UID has been activated. Use this function
to locate the Server in a rack environment.
Blinking Blue: Remote UID has been activated. Use this
function to locate the Server from a remote location.
8 Power Fail Indicates a power supply module has failed.
9
Hard Drive (HDD)
LED
Blinking Green: Indicates activity on the corresponding
drive.
*Solid Red: Indicates failure of the corresponding hard
drive.
With the Arcserve Appliance, if one hard drive fails, the rest
10
Hard Drive (HDD)
LED
of the drives will kick in immediately to ensure no data is
lost and the appliance continues to work normally. Therefore, to guard against any problems associated with multiple hard drive failures, it is important to replace a hard
drive as soon as possible to minimize potential loss of data.
11
Hard Drive (HDD)
Latch
Used to unlock and remove the hard drive.
*Any Solid or Blinking Red light indicates some kind of failure. To quickly resolve this issue,
contact Arcserve Support.
Chapter 2: Introducing the Arcserve Appliance 29
Controls and Indicators
Front Panel 8100-8200
The front panel of the Arcserve Appliance 8100-8200 contains control panel buttons, control panel LEDs, and drive carrier LEDs. The following table describes
these items:
Control/Indicator Description
Used to turn on and off power from the power supply to the appliance components. When turning off the power, the main power is
I/O Power button
Reset button Used to reboot the appliance.
Power LED
HDD LED
Network Interface
Card (NIC1) LED
Network Interface
Card (NIC2) LED
Information LED
turned off but standby power is still supplied. Therefore, to ensure
that power is completely removed from the appliance, unplug the
power supply cable before performing maintenance.
Solid Green: Indicates that the power is being supplied to the power
supply of the appliance.
This LED should normally be on when the appliance is operating.
Blinking Amber: Indicates activity on at least one of the hard drives.
Blinking Amber: Indicates network activity on Network 1 (ETH0 Port).
Blinking Amber: Indicates network activity on Network 2 (ETH1 Port).
Continuously on and Red: An overheat condition has occurred.
30 Arcserve Appliance User Guide
Unit Identifier (UID)
button
Hard Drive (HDD)
LED
Controls and Indicators
Note: A cable congestion may cause this situation.
*Blinking Red - Fast (1 second): Fan Failure. Check for an inop-
erative fan.
*Blinking Red - Slow (4 seconds): Power Failure. Check for an inop-
erative power supply.
Solid Blue: Local UID is activated. Use this function to locate the
Server in a rack environment.
Blinking Blue: Remote UID is activated. Use this function to locate
the Server from a remote location.
Used to turn on or off the Universal Information LED (blue) on both
the front and rear appliance panels.
When the blue LED is on, the appliance can be easily located in a rack
(from either the front or the back).
Blinking Green: Indicates activity on the corresponding drive.
*Solid Red: Indicates failure of the corresponding hard drive.
With the Arcserve Appliance, if one hard drive fails, the rest of the
Hard Drive (HDD)
LED
drives will kick in immediately to ensure no data is lost and the appliance continues to work normally. Therefore, to guard against any
problems associated with multiple hard drive failures, it is important
to replace a hard drive as soon as possible to minimize potential loss
of data.
Hard Drive (HDD)
Latch
Solid State Drive
(SSD) LED
Solid State Drive
(SSD) LED
Solid State Drive
(SSD) Latch
Used to unlock and remove the hard drive.
*Solid Red: Indicates drive failure.
Solid Green: Indicates drive activity.
Blinking Green: Indicates the drive is being accessed.
Used to unlock and remove the SSD drive.
*Any Solid or Blinking Red light indicates some kind of failure. To quickly resolve this issue,
contact Arcserve Support.
Chapter 2: Introducing the Arcserve Appliance 31
Controls and Indicators
Front Panel 8300-8400
The front panel of the Arcserve Appliance 8300-8400 contains control panel buttons, control panel LEDs, and drive carrier LEDs. The following table describes
these items:
Control/Indicator Description
Used to turn on and off power from the power supply to the appliance components. When turning off the power, the main power is
Power button
Reset button Used to reboot the appliance.
Power LED
32 Arcserve Appliance User Guide
turned off but standby power is still supplied. Therefore, to ensure
power is completely removed from the appliance, unplug the power
supply cable before performing maintenance.
Solid Green: Indicates that the power is being supplied to the power
supply of the appliance.
This LED should normally be on when the appliance is operating.
Controls and Indicators
Network Interface
Card (NIC1) LED
Network Interface
Card (NIC2) LED
Blinking Amber: Indicates network activity on Network 1 (ETH0 Port).
Blinking Amber: Indicates network activity on Network 2 (ETH1 Port).
Continuously on and Red: An overheat condition has occurred. (This
can be caused due to cable congestion.)
*Blinking Red - Fast (1 second): Fan Failure. Check for an inop-
erative fan.
Information LED
*Blinking Red - Slow (4 seconds): Power Failure. Check for an inop-
erative power supply.
Solid Blue: Local UID has been activated. Use this function to locate
the Server in a rack environment.
Blinking Blue: Remote UID has been activated. Use this function to
locate the Server from a remote location.
Power Failure LED Indicates a power supply module has failed.
Hard Drive (HDD)
LED
Blinking Green: Indicates activity on the corresponding drive.
*Solid Red: Indicates failure of the corresponding hard drive.
With the Arcserve Appliance, if one hard drive fails, the rest of the
Hard Drive (HDD)
LED
drives will kick in immediately to ensure no data is lost and the appliance continues to work normally. Therefore, to guard against any
problems associated with multiple hard drive failures, it is important
to replace a hard drive as soon as possible to minimize potential loss
of data.
Hard Drive (HDD)
Latch
Used to unlock and remove the hard drive.
*Any Solid or Blinking Red light indicates some kind of failure. To quickly resolve this issue,
contact Arcserve Support.
Chapter 2: Introducing the Arcserve Appliance 33
Controls and Indicators
Front Panel 9012-9048
The front panel of the Arcserve Appliance contains control panel buttons, control
panel LEDs, and drive carrier LEDs. The following table describes these items:
Num-
Control / Indicator Icon Description
ber
1 Left control panel NA
2 Drive slots NA
3 Optical drive (optional) NA
Contains the system health and system ID,
status LED, and the iDRAC Quick Sync 2
(wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is
available only on certain configurations.
l
Status LED: Enables you to identify
any failed hardware components.
There are up to five status LEDs and
an overall system health LED
(Chassis health and system ID) bar.
For more information, see link.
l
Quick Sync 2 (wireless): Indicates a
Quick Sync enabled system. The
Quick Sync feature is optional. This
feature allows management of the
system by using mobile devices.
This feature aggregates hardware or
firmware inventory and various system level diagnostic and error
information that can be used in
troubleshooting the system. For
more information, see link.
Enable you to install drives that are supported on your system. For more information about drives, see link.
One optional slim SATA DVD-ROM drive or
34 Arcserve Appliance User Guide
Controls and Indicators
DVD+/-RW drive.
Enables you to connect a display device to
4 VGA port
the system. For more information, see
link.
5 USB port (optional) The USB port is USB 2.0 compliant.
Contains the power button, USB port,
6 Right control panel NA
iDRAC Direct micro port, and the iDRAC Direct status LED.
The Information Tag is a slide-out label
panel that contains system information
such as Service Tag, NIC, MAC address,
7 Information Tag NA
and so on. If you have opted for the
secure default access to iDRAC, the Information tag also contains the iDRAC secure
default password.
Chapter 2: Introducing the Arcserve Appliance 35
Controls and Indicators
Front Panel 9072 DR - 9504 DR
The front panel of the Arcserve Appliance contains control panel buttons, control
panel LEDs, and drive carrier LEDs. The following table describes these items:
Number Control / Indicator Icon Description
Contains system health and system
1 Left control panel NA
2 Drive slots NA
3 Right control panel NA
4 Information tag NA
ID, status LED or optional iDRAC
Quick Sync 2 (wireless).
Enable you to install drives that are
supported on your system. For
more information, see link.
Contains the power button, VGA
port, iDRAC Direct micro USB port
and two USB 2.0 ports.
The Information Tag is a slide-out
label panel that contains system
information such as Service Tag,
NIC, MAC address, and so on. If you
have opted for the secure default
access to iDRAC, the Information
tag also contains the iDRAC secure
default password.
36 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 7100-7300v
The rear panel contains the power supplies, cable connections, and ports for the
appliance.
Number
Description
trol/Indicator
Provides high-efficiency power supply to the appliance.
Note: The main power switch is used to apply or remove
power from the power supply to the appliance. Turning off
Name of Con-
1 Power Supply
2
3
4 Serial Number Label A unique serial number that is assigned to the appliance.
5 COM1 Serial Port
6 USB 2.0 (black) Used to connect USB 2.0 type devices to the appliance.
7 USB 3.0 (blue) Used to connect USB 3.0 type devices to the appliance.
8
IPMI Port (Remote
Management)
External Storage
Device Port
(SAS port for tape
drive)
Network Data I/O Used to transfer network data to and from the appliance.
the appliance power with this button removes the main
power but standby power is still supplied. Therefore, to
ensure power is completely removed from the appliance,
unplug the power supply cable before performing maintenance.
The IPMI (Intelligent Platform Management Interface) port
is used to monitor the physical health of Servers, such as
temperature, voltage, fans, power supplies, and the appliance.
Note: The default user name/password for IPMI access is
ADMIN/ARCADMIN (case-sensitive). We recommend that
you change the password as soon as possible. For details
about how to change the IPMI password, see How to
Change the IPMI Password.
Used to connect an external storage device (hard drive,
tape drive, etc.) to the appliance. These portable external
storage devices can be used to store backed-up data for
easy transporting from one location to another.
Communication port that is used to connect a serial device,
such as a mouse to the appliance (if needed).
Chapter 2: Introducing the Arcserve Appliance 37
Controls and Indicators
Port 1 ((ETH0 for Network 1)
9
Network Data I/O
Port 2
Used to transfer network data to and from the appliance.
(ETH1 for Network 2)
10 VGA Connector Used to connect a monitor to the appliance (if needed).
38 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 7400-7600v
The rear panel contains the power supplies, cable connections, and ports for the
appliance.
Number
Description
trol/Indicator
Provides high-efficiency power supply to the appliance.
Note: The main power switch is used to apply or remove
power from the power supply to the appliance. The benefit
of having a dual power supply is if one fails then the other
Name of Con-
1 Dual Power Supply
2
3
4 Serial Number Label A unique serial number that is assigned to the appliance.
IPMI Port (Remote
Management)
External Storage
Device Port
(SAS port for tape
drive)
is available for use.
Turning off the appliance power with this button removes
the main power but standby power is still supplied. Therefore, to ensure power is completely removed from the
appliance, unplug the power supply cable before performing maintenance.
The IPMI (Intelligent Platform Management Interface) port
is used to monitor the physical health of Servers, such as
temperature, voltage, fans, power supplies, and the appliance.
Note: The default user name/password for IPMI access is
ADMIN/ARCADMIN (case-sensitive). We recommend that
you change the password as soon as possible. For details
about how to change the IPMI password, see How to
Change the IPMI Password.
Used to connect an external storage device (hard drive,
tape drive, etc.) to the appliance. These portable external
storage devices can be used to store backed-up data for
easy transporting from one location to another.
Chapter 2: Introducing the Arcserve Appliance 39
Controls and Indicators
5 COM1 Serial Port
Communication port that is used to connect a serial
device, such as a mouse to the appliance (if needed).
6 USB 2.0 (black) Used to connect USB 2.0 type devices to the appliance.
7 USB 3.0 (blue) Used to connect USB 3.0 type devices to the appliance.
8
9
Network Data I/O
Port 1
Network Data I/O
Port 2
Used to transfer network data to and from the appliance.
((ETH0 for Network 1)
Used to transfer network data to and from the appliance.
(ETH1 for Network 2)
10 VGA Connector Used to connect a monitor to the appliance (if needed).
External Storage
Device Port
Used to connect an external storage device (Tape Autoloader/Library) to the appliance. These portable external
storage devices can be used to store backed-up data for
11
(Tap Auto-
easy transporting from one location to another.
loader/Library)
Note: This port is present in the operating system as LSI
LSI SAS 9212 - 4i4e
Adapter SAS2 2008 Falcon.
40 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 8100-8200
The rear panel contains the power supplies, cable connections, and ports for the
appliance.
Num-
Name of Control/Indicator
ber
1 Power Supply Module #1
2 AC Power Inlet #1
3 Power Supply #2
4 AC Power Inlet #2
5 COMPort
6 IPMI Port (Remote Management)
7 Low Profile PCI Expansion Slot
8 PCI Expansion Slot
9 Power Good LED #1
10 Power Supply Lock #1
11 Power Good LED #2
12 Power Supply Lock #2
13 USB 2.0 Port 1 (Black)
14 USB 2.0 Port 2 (Black)
15 USB 3.0 Port 3 (Blue)
16 USB 3.0 Port 4 (Blue)
17
18
Network Data I/O Port 1 (ETH0 for Network 1)
Network Data I/O Port 2 (ETH1 for Network 2)
Chapter 2: Introducing the Arcserve Appliance 41
Controls and Indicators
19 VGA Port
External Storage Device Port
20
(SAS port for tape drive option)
42 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 8300-8400
The rear panel contains the power supplies, cable connections, and ports for the
appliance.
Num-
Name of Control/Indicator
ber
1 Power Supply Module #1 Lock
2 Power Supply Module #1 Power Good LED
3 Power Supply Module #1 AC Receptacle
4 Power Supply Module #1 Fan
5 Rear SSDs (optional)
6 IPMI Port (Remote Management)
7 External SAS HBA Ports
8 Half-length PCI Expansion Slots
9 Internal RAID Controller
10 Full-length PCI Expansion Slots
11
Power Supply Module #2 Lock
12 Power Supply Module #2 Power Good LED
13 Power Supply Module #2 AC Receptacle
14 Power Supply Module #2 Fan
15 COM Port
16 USB Port 1 (generation 2)
17 USB Port 2 (generation 2)
18 USB Port 3 (generation 3)
Chapter 2: Introducing the Arcserve Appliance 43
Controls and Indicators
19 USB Port 4 (generation 3)
20
21
22 VGA Port (Monitor)
23
ETH0 (Network 1)
ETH1 (Network 2)
UID LED
44 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 9012-9048
The rear panel of the Arcserve Appliance contains the power supplies, cable connections, and ports for the appliance. The following table describes these items:
Number Control / Indicator Icon Description
1 Serial port
2
3 Ethernet ports (2)
4 Full height riser slot
5
6
7 LOM riser ports (2)
8 USB 3.0 port (2)
iDRAC9 dedicated network port
Power supply unit
(PSU)
Power supply unit
(PSU)
Use the serial port to connect a serial device to
the system. For more information, see link.
Use the iDRAC9 dedicated network port to
securely access the embedded iDRAC on a separate management network. For more information, see link.
Use the Ethernet ports to connect Local Area
Networks (LANs) to the system. For more
information, see link.
Use the card slots to connect full-height PCIe
expansion cards on full height riser.
For more information about the PSU configurations, see link.
For more information about the PSU configurations, see link.
For more information about the PSU configurations, see link.
Use the USB 3.0 port to connect USB devices
to the system. These ports are 4-pin, USB 3.0compliant.
9 VGA port
10 CMA power port
11
System identification
button
Use the VGA port to connect a display to the
system. For more information, see link.
The Cable Management Arm (CMA) power
port enables you to connect to the CMA.
Press the system ID button:
l To locate a particular system within a
Chapter 2: Introducing the Arcserve Appliance 45
Controls and Indicators
rack.
l To turn the system ID on or off.
To reset iDRAC, press and hold the button for
15 seconds.
Notes:
l To reset iDRAC using system ID, ensure
that the system ID button is enabled in
the iDRAC setup.
l If the system stops responding during
POST, press and hold the system ID button (for more than five seconds) to
enter the BIOS progress mode.
46 Arcserve Appliance User Guide
Controls and Indicators
Rear Panel 9072DR-9504DR
The rear panel of the Arcserve Appliance contains the power supplies, cable connections, and ports for the appliance. The following table describes these items:
Number Control / Indicator Icon Description
The PCIe expansion card slot (riser 1) con-
1
2
3 Rear handle NA
4
5
6 Power supply unit (2) NA
7 NIC ports
Full-height PCIe expansion card slot (3)
Half-height PCIe
expansion card slot
Full-height PCIe expansion card slot (2)
Full-height PCIe expansion card slot (2)
NA
NA
NA
NA
nects up to three full-height PCIe expansion
cards to the system. For more information,
see link.
The PCIe expansion card slot (riser 2) connects one half-height PCIe expansion cards
to the system. For more information, see
link.
The rear handle can be removed to enable
any external cabling of PCIe cards that are
installed in the PCIe expansion card slot 6.
The PCIe expansion card slot (riser 2) connects up to two full-height PCIe expansion
cards to the system. For more information,
see link.
The PCIe expansion card slot (riser 3) connects up to two full-height PCIe expansion
cards to the system. For more information,
see link.
For more information, see link.
The NIC ports that are integrated on the network daughter card (NDC) provide network
connectivity. For more information about
the supported configurations, see link.
Chapter 2: Introducing the Arcserve Appliance 47
Controls and Indicators
8 USB port (2)
9 VGA port
10 Serial port
11
12
iDRAC9 dedicated
port
System identification
button
The USB ports are 9-pin and 3.0-compliant.
These ports enable you to connect USB
devices to the system.
Enables you to connect a display device to
the system. For more information, see link.
Enables you to connect a serial device to the
system. For more information, see link.
Enables you to remotely access iDRAC. For
more information, see link.
The System Identification (ID) button is available on the front and back of the systems.
Press the button to identify a system in a
rack by turning on the system ID button.
You can also use the system ID button to
reset iDRAC and to access BIOS using the
step through mode.
48 Arcserve Appliance User Guide
Ports Used by the Appliance
Ports Used by the Appliance
The following topics provide information about ports that are used by Arcserve
UDP, Arcserve Backup, and the Appliance for Linux Support:
Arcserve UDP
Arcserve Backup
Appliance for Linux Support
Chapter 2: Introducing the Arcserve Appliance 49
Ports Used by the Appliance
Arcserve UDP
This section contains the following topics:
Components installed on Microsoft Windows
Components installed on Linux
Production node protected by UDP Linux remotely
50 Arcserve Appliance User Guide
Ports Used by the Appliance
Components installed on Microsoft Windows
The following ports are required for backup and other jobs when you have a LAN environment:
PorPort
#
1433 TCP
Ini-
t
tiatedbyListening Process Description
Typ-
e
Specifies the
default communication
port between
the Arcserve
UDP console
and Microsoft
SQL Server
databases
Remote
Java
sqlsrvr.exe
when they
reside on different computers.
4090 TCP
5000-
TCP
5060
Arcserve
UDP
Agent
Arcserve
UDP
Server
HATransServer.exe
GDDServer.exe
Note: You can
modify the
default communication
port when
installing SQL
Server.
Transfers data
for Virtual
Standby tasks
in the proxy
mode.
Reserved for
Arcserve UDP
RPS Global
Deduplication
Data Store Service (GDD).
One Arcserve
UDP GDD data
store will use
Chapter 2: Introducing the Arcserve Appliance 51
Ports Used by the Appliance
6052 TCP
6054 TCP
Arcserve
Backup
GDB
Arcserve
Backup
CA.ARCserve.CommunicationFoundation.
WindowsService.exe
CA.ARCserve.CommunicationFoundation.WindowsService.exe
8006
Arcserve
8014 TCP
UDP
Tomcat7.exe
Console
3 free ports
that start
from 5000. It
is needed
when the data
store with
GDD is
enabled for
backup or the
restore task is
used.
Communication
that lets the
Arcserve UDP
Console and
the Arcserve
Backup Global
Dashboard
Primary
Server synchronize data.
Communication
that lets the
Arcserve UDP
Console and
the Arcserve
Backup
Primary
Server synchronize data.
To shut down
Tomcat that is
used by the
Arcserve UDP
console.
Specifies the
default
HTTP/HTTPS
communication
port between
remote man-
52 Arcserve Appliance User Guide
8014 TCP
Arcserve
UDP
Server
httpd.exe
Ports Used by the Appliance
agement consoles and the
Arcserve UDP
Server.
Specifies the
default
HTTP/HTTPS
communication
port between
remote management consoles and the
Arcserve UDP
Agent.
Note: You can
modify the
default communication
port when
you install the
Arcserve UDP
components.
Specifies the
default
HTTP/HTTPS
communication
port between
the Arcserve
UDP Server
and Arcserve
UDP consoles.
*Specifies the
default shared
port and the
only port you
must open
when you use
the Arcserve
UDP Server as
the replication
destination.
Chapter 2: Introducing the Arcserve Appliance 53
Ports Used by the Appliance
Do not open
ports 50005060 which
are used by
data stores
that have
global deduplication
enabled.
Note: You can
modify the
default communication
port when
you install the
Arcserve UDP
components.
Specifies the
default
HTTP/HTTPS
communication
port between
remote management consoles and the
Arcserve UDP
Server.
8015 TCP
Arcserve
UDP
Console
Tomcat7.exe
Specifies the
default
HTTP/HTTPS
communication
port between
remote management consoles and the
Arcserve UDP
Agent.
Note: You can
modify the
default communication
54 Arcserve Appliance User Guide
8016 TCP
18005
Arcserve
UDP
Server
Tomcat7.exe
CA.ARCserve.CommunicationFoundation.
WindowsService.exe
Ports Used by the Appliance
port when
you install the
Arcserve UDP
components.
Reserved for
Arcserve UDP
Server Web
Services to
communicate
with the Arcserve UDP RPS
Port Sharing
Service on the
same Server.
Note: The
port cannot
be customized and
can be
ignored for
the firewall
setting.
To shutdown
Tomcat that is
used by the
Arcserve UDP
Server or
Agent.
Chapter 2: Introducing the Arcserve Appliance 55
Ports Used by the Appliance
Components installed on Linux
The following ports are required for backup and other jobs when you have a LAN environment:
Port
Port Type
#
22 TCP
67 UDP
69 UDP
Initiated
by
SSH service
Arcserve
UDP Linux
Arcserve
UDP Linux
Listening Process Description
Arcserve UDP Linux third
party dependency. Specifies the default for SSH
service, however, you can
change this port. This
port is required for both
incoming and outgoing
communications.
Used for the PXE boot
Server. Only required if
the user wants to use the
bootpd
tffpd
PXE boot feature. This
port is required for incoming communications.
Note: The port number
cannot be customized.
Used for the PXE boot
Server. Only required if
the user wants to use the
PXE boot feature. This
port is required for incoming communications.
8014 TCP
18005 TCP
56 Arcserve Appliance User Guide
Arcserve
UDP Linux
Arcserve
UDP Linux
Java
Java
Note: The port number
cannot be customized.
Specifies the default
HTTP/HTTPS communication ports
between the remote consoles and the Arcserve
UDP agent for Linux. This
port is required for both
incoming and outgoing
communications.
Used by Tomcat, can be
ignored for firewall settings.
Ports Used by the Appliance
Node protected by UDP Linux remotely
The following port is required for backup and other jobs when you have a LAN environment:
Port#Port
InitiatedbyListening
Description
Type
22
*Port sharing is supported for replication jobs. All data on different ports can be forwarded
to port 8014 (default port for the Arcserve UDP Server, which can be modified during installation). When a replication job runs between two recovery point Servers across WAN, only
port 8014 needs to be opened.
Similarly, for remote replications, the Remote administrator needs to open or forward port
8014 (for data replication) and port 8015 (default port for the Arcserve UDP console, which
can be modified during installation) for local recovery point Servers to obtain the assigned
replication plan.
SSH service
Process
Arcserve UDP Linux 3rd party dependency. Specifies the
default for the SSH service, however, you can change
this port. This port is required for both incoming and
outgoing communications.
Chapter 2: Introducing the Arcserve Appliance 57
Ports Used by the Appliance
Arcserve Backup
The following ports are required for backup and other jobs when you have a LAN environment:
Port#Port
Initiated by Listening Process Description
Type
135 TCP
445 TCP MSRPC over the Named Pipes
TCP/UD-PCASUniver-
6050
6502 TCP
6502 TCP CASTapeEngine Tapeng.exe
6503 TCP CASJobEngine Jobengine.exe
6504 TCP CASDBEngine DBEng.exe
7854 TCP CASportmapper Catirpc.exe
4152-
TCP CASDiscovery casdscsvc.exe
3
4152-
UDP CASDiscovery casdscsvc.exe
4
9000-
TCP
9500
salAgent
Arcserve Communication
Foundation
Univagent.exe
CA.ARCserve.CommunicationFoundation.
WindowsService.exe
For other Arcserve MS RPC services that
use dynamic ports
Microsoft Port
Mapper
Arcserve
Universal Agent
Arcserve Communication
Foundation
Arcserve Tape
Engine
Arcserve Job
Engine
Arcserve Database Engine
Arcserve
PortMapper
Arcserve Discovery Service
Arcserve Discovery Service
58 Arcserve Appliance User Guide
Ports Used by the Appliance
Appliance for Linux Support
The following ports are required for backup and other jobs when you have a LAN environment:
Port#Port
Type
8017 TCP
8018 TCP
8019 TCP
8021 TCP
8036 TCP
50000 TCP
50001 TCP
InitiatedbyListening
Process
Description
NATport redirection, redirects 8017 on appliance
to the Linux backup server in order to backup other
Linux node to Amazon S3.
NAT port redirection, redirects 8018 on appliance
to the Linux Backup Server Agent port 8014.
NAT port redirection, redirects 8019 on appliance
to the Linux Backup Server SSH port 22.
NATport redirection, redirects 8021 on appliance
to Linux backup server to backup other Linux node
using 8021 port.
NAT port redirection, redirects 8036 on appliance
to the Linux Backup Server port 8036.
NATport redirection, redirects 50000 on appliance
to Linux backup server in order to backup other
Linux node to cloud using 50000 port.
NATport redirection, redirects 50001 on appliance
to Linux backup server in order to backup other
Linux node to cloud using 50001 port.
50002 TCP
50003 TCP
50004 TCP
NATport redirection, redirects 50002 on appliance
to Linux backup server in order to backup other
Linux node to cloud using 50002 port.
NATport redirection, redirects 50003 on appliance
to Linux backup server in order to backup other
Linux node to cloud using 50003 port.
NATport redirection, redirects 50004 on appliance
to Linux backup server in order to backup other
Linux node to cloud using 50004 port.
Chapter 2: Introducing the Arcserve Appliance 59
Ports Used by the Appliance
How to Add Ports to CentOS 6.6 x64 Firewall
If you upgrade the Arcserve Appliance pre-installed Linux Backup Server to v6.5
Update 2, then after the upgrade you need to manually add some ports to Linux
that has CentOS 6.6 x64 firewall.
Follow these steps:
1. Navigate to the following path:
vi /etc/sysconfig/iptables
2. In the iptables file, manually add the following lines that are mentioned in
bold if not present already:
# Firewall configuration written by system-config-firewall
# Manual customization of this file is not recommended.
*filter
:INPUT ACCEPT [0:0]
:FORWARD ACCEPT [0:0]
:OUTPUT ACCEPT [0:0]
-A INPUT -p tcp -m tcp --dport 22 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 67 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 69 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8014 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8016 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8017 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8021 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8035 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 8036 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 50000 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 50001 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 50002 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 50003 -j ACCEPT
-A INPUT -p tcp -m tcp --dport 50004 -j ACCEPT
-A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT
60 Arcserve Appliance User Guide
Ports Used by the Appliance
-A INPUT -p icmp -j ACCEPT
-A INPUT -i lo -j ACCEPT
-A INPUT -m state --state NEW -m tcp -p tcp --dport 22 -j ACCEPT
-A INPUT -j REJECT --reject-with icmp-host-prohibited
-A FORWARD -j REJECT --reject-with icmp-host-prohibited
COMMIT
3. Save the iptables file.
4. Restart the iptables service using the following command:
/etc/init.d/iptables restart
You have added the ports to CentOS 6.6 x64 firewall successfully.
Chapter 2: Introducing the Arcserve Appliance 61
Chapter 3: Installing the Arcserve Appliance
This section contains the following topics:
How to Install Arcserve Backup r17.5 SP1 63
How to Install 8100-8200 Series Appliance 64
How to Install 8300-8400 Series Appliance 65
How to Install 9012-9048 Series Appliance 65
How to Install 9072-9504DR Series Appliance 65
62 Arcserve Appliance User Guide
How to Install Arcserve Backup r17.5 SP1
How to Install Arcserve Backup r17.5 SP1
Arcserve Backup r17.5 SP1 is not pre-installed on the appliance. You can install Arcserve Backup r17.5 SP1 using a script called “InstallASBU.bat” located on your
desktop.
Follow these steps:
1. From your desktop, locate and launch InstallASBU.bat.
Note: If you are launching the .bat file from a non-English Windows system,
the following screen appears. Select the language to install Arcserve Backup
r17.5 SP1, otherwise go to step 2.
2. Enter the Administrator password and start the installation of Arcserve
Backup r17.5 SP1.
After installation completes, the Arcserve Backup icon is added to your desktop.
You can now log into Arcserve Backup with the following credentials:
User Name = caroot
Password = Arcserve
Chapter 3: Installing the Arcserve Appliance 63
How to Install 8100-8200 Series Appliance
How to Install 8100-8200 Series Appliance
The appliance is intended for installation in restricted areas only. Only qualified personnel should perform Initial setup and maintenance.
For the complete installation process, see Appliance Installation of 8100-8200.
64 Arcserve Appliance User Guide
How to Install 8300-8400 Series Appliance
How to Install 8300-8400 Series Appliance
The appliance is intended for installation in restricted areas only. Only qualified personnel should perform Initial setup and maintenance.
For the complete installation process, see Appliance Installation of 8300-8400.
How to Install 9012-9048 Series Appliance
The appliance is intended for installation in restricted areas only. Only qualified personnel should perform Initial setup and maintenance.
For the complete installation process, see Appliance Installation of 9012-9048.
How to Install 9072-9504DR Series Appliance
The appliance is intended for installation in restricted areas only. Only qualified personnel should perform Initial setup and maintenance.
For the complete installation process, see Appliance Installation of 9072-9504DR.
Chapter 3: Installing the Arcserve Appliance 65
Chapter 4: Upgrading Arcserve UDP on the Appliance
This section contains the following topics:
How to Apply a License After Upgrading Arcserve Software 67
Upgrade Sequence on Arcserve Appliance 68
Upgrade Sequence for UDP Console, RPS, and Agent 74
Chapter 4: Upgrading Arcserve UDP on the Appliance 66
How to Apply a License After Upgrading Arcserve Software
How to Apply a License After Upgrading Arcserve Software
After upgrading Arcserve UDP to v6.5 or upgrading Arcserve Backup to r17.5, the
original license key on the Arcserve Appliance will not work. To obtain the new
license keys for Arcserve Unified Data Protection v6.5 and Arcserve Backup r17.5,
contact your account representative.
For more details about adding a license key for Arcserve UDP, see Arcserve Product
Licensing Online Help.
67 Arcserve Appliance User Guide
Upgrade Sequence on Arcserve Appliance
Upgrade Sequence on Arcserve Appliance
The upgrade from Arcserve Appliance v5.0 to Arcserve UDP v6.5 could involve one
of the following sequences:
Upgrade Arcserve UDP
Upgrade the Arcserve Appliance Used as Arcserve Console and RPS
Upgrade the Arcserve Appliance Used as Arcserve UDP RPS
Upgrade Steps When Two or More Arcserve Appliances Are Used in the
Environment
Upgrade the Arcserve UDP Linux Agent on the Arcserve Appliance
Upgrade the Arcserve Backup on the Arcserve Appliance
Upgrade Sequence for UDP Console, RPS, and Agent
Chapter 4: Upgrading Arcserve UDP on the Appliance 68
Upgrade Sequence on Arcserve Appliance
Upgrade the Arcserve Appliance Used as Arcserve UDP Console and RPS
Upgrade this Arcserve Appliance, then follow up the upgrade sequence described to
upgrade the environment.
69 Arcserve Appliance User Guide
Upgrade Sequence on Arcserve Appliance
Upgrade the Arcserve Appliance Used as Arcserve UDP RPS
Upgrade the complete productive environment. For details, refer to the upgrade
sequence.
Chapter 4: Upgrading Arcserve UDP on the Appliance 70
Upgrade Sequence on Arcserve Appliance
Upgrade Steps When Two or More Arcserve Appliance Are Used in the Environment
Upgrade the whole product environment. For details, refer to upgrade
sequence.
If you see warning as displayed below when you add an Appliance as RPS from
Arcserve UDP Console after upgrade, refer to the Backing Up Arcserve Appli-
ance from Another Appliance Reports Duplicated Nodes topic in the
Troubleshooting section.
71 Arcserve Appliance User Guide
Upgrade Sequence on Arcserve Appliance
Upgrade the Arcserve UDP Linux Agent on the Arcserve Appliance
Follow these steps:
1. Upgrade the Arcserve UDP Console that manages the Linux Backup Server environment.
2. Upgrade the Linux Backup Server on the Arcserve Appliance.
For more information, see Arcserve Unified Data Protection Agent for Linux Online
Help.
Chapter 4: Upgrading Arcserve UDP on the Appliance 72
Upgrade Sequence on Arcserve Appliance
Upgrade the Arcserve Backup on the Arcserve Appliance
Refer to the Arcserve Backup Implementation Guide to complete upgrade on the
Arcserve Appliance.
73 Arcserve Appliance User Guide
Upgrade Sequence for UDP Console, RPS, and Agent
Upgrade Sequence for UDP Console, RPS, and Agent
Based on the Backward Compatibility Support Policy, plan your upgrade in the following sequence to ensure the upgrade works smoothly:
1. Upgrade Arcserve UDP Console.
2. Upgrade Arcserve UDP RPS (DR site).
3. Upgrade Arcserve UDP RPS (Data Center).
4. Upgrade Arcserve UDP Agentless Proxy, some Agents in Data Center.
5. Upgrade Arcserve UDP RPS (Remote site).
6. Upgrade Arcserve UDP Agentless Proxy and some Agents at the remote site.
Note: Repeat Step 5 and 6 for each remote location.
7. Upgrade Arcserve UDP Virtual Standby Monitor.
Note: According to the replication backward support policy, always upgrade the target RPS before the source RPS.
Chapter 4: Upgrading Arcserve UDP on the Appliance 74
Chapter 5: Configuring the Arcserve Appliance
This section contains the following topics:
How to Configure Network Settings for Arcserve Appliance 76
How to Set Up the Arcserve Appliance 81
Configure Arcserve Appliance as Gateway 90
Chapter 5: Configuring the Arcserve Appliance 75
How to Configure Network Settings for Arcserve Appliance
How to Configure Network Settings for Arcserve Appliance
To manage the Arcserve Appliance, the first step is to have the appliance in your
network. For that, you need to assign a hostname to the appliance and then configure network ports.
Follow these steps:
1. After you power on the appliance, the Settings screen for the Microsoft
License terms opens. Read and accept the terms.
The UDP End User License Agreement dialog opens.
2. Read and accept the license agreement and click Next.
Welcome to the Arcserve Appliance Configuration Tool screen appears.
3. Enter the following details:
Hostname
Enter a host name for the appliance. Assigning a name helps identify the
appliance on your network.
Add this Arcserve Appliance to a domain
Select the check-box to make your appliance a member of a domain in your
network. Specify the values in Domain, Username, and Password fields that
are displayed when the option is selected.
76 Arcserve Appliance User Guide
How to Configure Network Settings for Arcserve Appliance
Note: To apply a new hostname, you need to restart the appliance. You can
choose to reboot the appliance now or after you configure the network settings.
After you reboot the appliance, you can access the appliance from any other
machine using the URL - https://<hostname>:8015.
4. Click Save.
The following dialog opens. By default, Arcserve UDP discovers all network connections in a network. If some connections are not assigned, then manually edit
and specify the connection details.
Chapter 5: Configuring the Arcserve Appliance 77
How to Configure Network Settings for Arcserve Appliance
6. To edit a network connection, click Edit from the Network Connections box.
78 Arcserve Appliance User Guide
How to Configure Network Settings for Arcserve Appliance
The Network Connection dialog opens.
7. Modify the IP address, subnet mask, and default gateway values as required
and click Save.
Note: Optionally, you can also modify the hostname, domain, date, and time.
8. To apply the changes, click Reboot Appliance to restart the appliance.
The appliance restarts with a new hostname. After restarting, the Login screen
opens.
9. Enter the user name and password and click Enter.
The Arcserve Appliance Configuration screen appears.
Chapter 5: Configuring the Arcserve Appliance 79
How to Configure Network Settings for Arcserve Appliance
10. When the appliance configuration screen reopens, click Launch Wizard.
80 Arcserve Appliance User Guide
How to Set Up the Arcserve Appliance
How to Set Up the Arcserve Appliance
After the appliance restarts with the new hostname, the Unified Data Protection
wizard opens. The wizard lets you create a basic plan to schedule backups. The plan
lets you define the nodes that you want to protect and schedule when to run
backups. The backup destination is the appliance Server.
Note: All the steps on the Arcserve Appliance Configuartion wizard are optional,
you can skip and directly open the UDP console and create plans.
Follow these steps:
1. Log into the Arcserve UDP console.
The Unified Data Protection wizard first opens and the Arcserve Appliance
Management dialog appears. You can manage the UDP console either as a
stand-alone instance or you can remotely manage from another UDP console.
The remote console management function is useful when you are managing
multiple UDP consoles.
2. Select whether you want to manage the appliance locally (default) or from
another UDP console. If the appliance is managed from another UDP console,
then specify the UDP console URL, username, and password.
3. Click Next.
The Data Stores dialog opens. A data store is a physical storage area on the
appliance and is used as the destination for your backups.
By default, Arcserve UDP creates a data store called <hostname>_data_store.
This data store is deduplication and encryption enabled. For more information
about deduplication and encryption, see Data Deduplication in Arcserve UDP
Solutions Guide.
Chapter 5: Configuring the Arcserve Appliance 81
How to Set Up the Arcserve Appliance
Note: As the data store is encrypted, you must specify an encryption password.
4. Enter and confirm the encryption password for this data store.
5. Click Next.
The Email and Alert dialog opens. You can define the email Server that is used
to send alerts and the recipients who would get the alerts. You can select
options to get alerts based upon successful jobs, failed jobs, or both.
82 Arcserve Appliance User Guide
How to Set Up the Arcserve Appliance
6. Specify the following email and alert details:
Service
Specifies the email services such as Google Mail, Yahoo Mail, Live
Mail, or Other.
Email Server
Chapter 5: Configuring the Arcserve Appliance 83
How to Set Up the Arcserve Appliance
Specifies the email Server address. For example, for Google Server
email, specify smtp.gmail.com.
Port
Species the email Server port number.
Requires Authentication
Specifies whether the email Server requires authentication. If yes, specify the account name and password for authentication.
Subject
Specifies the subject of the email that is sent to the recipients.
From
Specifies the email ID of the sender. The recipients will receive the
mail from this sender.
Recipients
Specifies the recipients who will receive the alerts. You can use semicolons ";" to separate multiple recipients.
Options
Specifies the encryption method to use for the communication channel.
Connect using a proxy Server
Specifies the proxy Server user name and port number if you are connecting to the mail Server through a proxy Server. Also, specify a username and password if the proxy Server requires authentication.
Send a Test Email
Sends a test mail to the recipients. You can verify the details by sending
a test mail.
7. Click Next.
84 Arcserve Appliance User Guide
8. The Replication to Remote RPS dialog opens.
How to Set Up the Arcserve Appliance
9. Specify the following details if you want the appliance to replicate to a
remotely-managed recovery point Server (RPS). For more information on a
remotely-managed RPS, see Arcserve UDP Solutions Guide.
Arcserve UDP Console URL
Specifies the URL of the remote Arcserve UDP console.
Username and Password
Specifies the username and password to connect to the remote console.
Connect using a proxy Server
Specifies the proxy Server details if the remote console is behind a
proxy Server.
10. If you do not want the appliance to replicate to a remotely-managed RPS,
select the This appliance will not replicate to a remotely-managed RPS
option.
11. Click Next.
The Create a Plan dialog opens. You can create a basic plan where you specify
the nodes that you want to protect and the backup schedule.
Chapter 5: Configuring the Arcserve Appliance 85
How to Set Up the Arcserve Appliance
Note: If you do not want to create basic plans using the wizard, perform the following steps:
a. Click Skip Plan Creation.
The Next Steps dialog opens.
b. Click Finish to open the UDP console and create plans.
12. Specify the following details to create a plan:
Plan Name
Specifies the name of the plan. If you do not specify a Plan Name, the
default name "Protection Plan <n>" is assigned.
Session Password
Specifies a session password. The session password is important and
required when you restore data.
How do you want to add nodes to the plan?
Specifies the method to add nodes to the plan. Select one of the following methods:
Hostname/IP Address
Refers to the method to manually add the nodes using host name or
IP address of the node. You can add as many nodes as you want.
86 Arcserve Appliance User Guide
How to Set Up the Arcserve Appliance
Discovering Nodes from Active Directory
Refers to the method to add nodes that are in an active directory.
You can first discover the nodes using the active directory details
and then add the nodes.
Importing from a vCenter/ESX Server
Refers to the method to import virtual machine nodes from ESX or
vCenter Servers. This option lists all the virtual machines that are discovered on the provided host name or IP address.
Importing from a Hyper-V Server
Refers to the method to import the virtual machine nodes from
Microsoft Hyper-V Servers.
After you select a method, specify the details on each dialog.
13. After the nodes are added to your plan, click Next.
The Backup Schedule dialog opens.
14. Enter the following schedule:
Arcserve UDP agent install or upgrade schedule: The latest version of
the Arcserve UDP agent is installed on source nodes that do not have
the agent installed. Any previous agent installations is upgraded to the
latest version.
Incremental backup schedule: A full backup is performed for the first
time, and then incremental backups are performed.
Chapter 5: Configuring the Arcserve Appliance 87
How to Set Up the Arcserve Appliance
Note: If the time of backup is scheduled before the time of install/up-
grade, then the backup is automatically scheduled for the next day. For
example, if you schedule the agent installation for Friday at 9:00 PM
and backup schedule for 8:00 PM, then the backup is performed on
Saturday at 8:00 PM.
Cancel Plan Creation: To cancel the plan that you just created, click
Cancel Plan Creation.
15. Click Next.
The Plan Confirmation dialog opens.
16. From the dialog, review the details of your plan. If necessary, you can edit the
nodes or the schedule by clicking Edit Nodes or Edit Schedule, or you can add
or delete a plan.
Edit Nodes
Modifies the source nodes you want to protect.
Edit Schedule
Modifies the backup schedule.
17. After verifying the plans, click Next.
The Next Steps dialog opens.
You have successfully completed the configuration and you are now ready to
work in the Arcserve UDP Console. You can add more nodes to protect, customize plans with features such as virtual standby, and add more destinations
by including Recovery Point Servers and Data Stores.
88 Arcserve Appliance User Guide
How to Set Up the Arcserve Appliance
18. Click Finish to exit the wizard and open the Arcserve UDP Console.
Chapter 5: Configuring the Arcserve Appliance 89
Configure Arcserve Appliance as Gateway
Configure Arcserve Appliance as Gateway
You can configure Arcserve Appliance as Gateway.
Follow these steps:
1. Uninstall Arcserve UDP Console from the Arcserve Appliance.
2. From the Arcserve UDP Console, click the resources tab.
3. From the left pane of the Arcserve UDP Console, navigate to Infrastructures,
and click Sites.
4. Click Add a Site.
5. Follow the instructions provided in the Add a Site wizard to install Arcserve
UDP Remote Management Gateway on the Arcserve Appliance.
Note: After installing Arcserve UDP Remote Management Gateway on the
Arcserve Appliance, clicking Launch Wizard on the Arcserve Appliance wizard
does not launch the Arcserve UDP Console. To access the Arcserve
UDPConsole, provide the URLof Arcserve UDP Console directly.
90 Arcserve Appliance User Guide
Chapter 6: Working with Arcserve Appliance
Using Arcserve Appliance, you can create backup plans for Windows, Linux, and virtual machines. You can also write data to a tape device and create a virtual standby
machine.
This section contains the following topics:
Activate Arcserve Product on the Appliance 92
Create a Plan Using Arcserve Appliance Wizard 93
Add Nodes to a Plan 94
Create a Backup Plan for Linux Nodes 104
Create a Backup Plan to a Tape Device 105
Create an On-Appliance Virtual Standby Plan 106
Create Plan to Backup the Linux Backup Server 107
Setting-up to Perform Linux Instant VM Job to Local Appliance Hyper-V 112
Migrate Arcserve UDP Console Using ConsoleMigration.exe 113
Migrate Pre-installed Linux Backup Server to CentOS 7.4 115
Perform Migration between Arcserve Appliances 117
Modify the Input Source of Pre-installed Linux Backup Server 126
Chapter 6: Working with Arcserve Appliance 91
Activate Arcserve Product on the Appliance
Activate Arcserve Product on the Appliance
For activating Arcserve product on the Appliance, see Arcserve Product Licensing
Online Help.
92 Arcserve Appliance User Guide
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